21V939 – Driveshaft May Fail – 2021 Acura RDX & 2022 Honda CR-V Hybrid

December 2, 2021 NHTSA CAMPAIGN NUMBER: 21V939000

Driveshaft May Fail

Driveshaft failure can cause a sudden loss of drive power, or cause the vehicle to roll away when parked if the parking brake is not applied. Either condition can increase the risk of a crash or injury.

 

NHTSA Campaign Number: 21V939

Manufacturer Honda (American Honda Motor Co.)

Components POWER TRAIN

Potential Number of Units Affected 279

 

Summary

Honda (American Honda Motor Co.) is recalling certain 2021 Acura RDX and 2022 CR-V Hybrid vehicles. A component in the right or left front driveshaft may have been improperly heat-treated, which could result in driveshaft failure.

 

Remedy

Dealers will replace the right or left front driveshaft as necessary, free of charge. Owner notification letters were mailed January 24, 2022. Owners may contact Honda customer service 1-888-234-2138. Honda’s numbers for this recall are BBY, NBW, and OBX.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Honda has a Recall

Check if your Acura has a Recall

 


Safety Recall: 2022 Honda CR-V Hybrid Right Side Driveshaft – A21-092

 

21V939 – Driveshaft May Fail – 2021 Acura RDX & 2022 Honda CR-V Hybrid

 


Safety Recall: 2022 Honda CR-V Hybrid Left Side Driveshaft – A21-093

 

Safety Recall: 2022 Honda CR-V Hybrid Left Side Driveshaft

 


Safety Recall: 2021 Acura RDX Left Side Front Driveshaft – B21-038

 

Safety Recall: 2021 Acura RDX Left Side Front Driveshaft

 


Statement by American Honda Regarding Front Driveshaft Recall: 2021 Acura
RDX and 2022 Honda CR-V Hybrid 

  • 279 vehicles are affected in the United States
  • Front driveshaft (left or right) will be replaced, for free
  • No in-market warranty claims or reported crashes/injuries; issue discovered by supplier

TORRANCE, Calif. – Dec. 13, 2021 – American Honda will voluntarily recall 279 Acura RDX (2021) and Honda CR-V Hybrid (2022) vehicles in the United States to replace the front left or right driveshaft, for free. Certain incorrectly manufactured front driveshafts may be subject to premature internal wear, which could cause a vehicle to lose motive power to the front wheels or to roll unexpectedly while in park without use of the parking brake. Both potential scenarios could increase the risk of a crash. Honda has not received any in-market warranty claims or reports of crash or injury related to this issue, which was discovered during quality inspections at the driveshaft supplier.

American Honda is announcing this recall to encourage each owner or lessee of an affected vehicle to take it to an authorized dealer as soon as they receive notification of this recall from Acura or Honda. Mailed notification to owners will occur in late-Jan. 2022. Owners of these models can also determine if their specific vehicles are included in the recall by visiting www.recalls.acura.com, www.recalls.honda.com or by calling (888) 234-2138

 


DEFECT INFORMATION REPORT

 

573.6(c)(1)

Name of manufacturer:

Honda Development and Manufacturing of America, LLC

 

Manufacturer’s agent:

Jeff Chang
American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746

 

573.6(c)(2)

Identification of potentially affected vehicles:

Make/Model Model Year Dates of Manufacture Number of Vehicles
Acura RDX 2021 09/28/2021 –  09/28/2021 41
Honda CR-V Hybrid 2022 09/28/2021 – 10/01/2021 238

 

Description of the basis for the determination of the recall population:

The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.

 

Description of how the vehicles being recalled differ from similar vehicles not included in the recall:

Similar vehicles produced outside the specified manufacturing range above had front drive shafts installed that were built to specification.

 

Identification of affected components:

Component: Drive Shaft Assy., Right or Left

Part No.:

Right Left
Acura RDX 44306-TJB-A51
Honda CR-V Hybrid 44305-TMA-H01 44306-TMA-H01

 

Country of Origin: U.S.

Manufacturer: NTN Driveshaft Anderson, Inc.

 

573.6(c)(3)

Total number of potentially affected vehicles: 279

 

573.6(c)(4)

Percentage of affected vehicles that contain the defect: 100%

 

573.6(c)(5)

Defect description:

A component in the right or left front drive shaft installed in affected vehicles may have received improper heat treatment, resulting in increased wear and premature failure. If the front drive shaft prematurely fails, the engine will not provide motive power and the vehicle may roll away if the electronic parking brake has not been set (even if the gear selector had been placed in the Park position). Both conditions increase the risk of a crash or personal injury.

 

573.6(c)(6)

Chronology:

September 30, 2021

The supplier informed Honda of potentially suspect parts that were shipped to Honda. These potentially suspect parts were assembled with insufficiently heat-treated steel balls for the front drive shaft outboard joint sub-assembly. Honda placed these vehicles on stop-shipment as a precaution while awaiting analysis from the supplier.

 

Mid-October to mid-November, 2021

The supplier completed reproduction testing of the potentially suspect parts. After continued use, the steel balls could deform from heat generated by the drive shaft, resulting in outboard joint sub-assembly seizure and drive shaft failure. The supplier also confirmed with the Tier-2 supplier of the steel balls that only specific production lots received abnormal heat treatment due to improper air/gas mixture and temperature variation from furnace misfires.

 

November 25, 2021

Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.

As of November 25, 2021, Honda has not received any warranty claims, field reports nor reports of crashes or injuries related to this issue.

 

573.6(c)(8)(i)

Program for remedying the defect:

Registered owners of all affected vehicles will be contacted by mail and asked to bring their vehicle to an authorized Acura or Honda dealer. The dealer will replace the right or left front drive shaft as applicable, for free. Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement in accordance with the recall reimbursement plan on file with NHTSA.

 

573.6(c)(8)(ii)

The estimated date to start notification to dealers: December 3, 2021

The estimated date to start notifications to owners: January 24, 2022

 

573.6(c)(10)

Representative copies of all notices, bulletins and other communications:

A copy of the dealer service bulletin, the final customer notification letter and other dealer communication will be submitted to your office as soon as possible.

A draft of the owner notification letter will be submitted to your office as soon as possible.

 

573.6(c)(11)

Manufacturer’s campaign number: BBY, NBW, OBX

 


Chronology :

September 30, 2021
The supplier informed Honda of potentially suspect parts that were shipped to Honda. These potentially suspect parts were assembled with insufficiently heat-treated steel balls for the front drive shaft outboard joint sub-assembly. Honda placed these vehicles on stop-shipment as a precaution while awaiting analysis from the supplier.

Mid-October to mid-November, 2021
The supplier completed reproduction testing of the potentially suspect parts. After continued use, the steel balls could deform from heat generated by the drive shaft, resulting in outboard joint sub-assembly seizure and drive shaft failure. The supplier also confirmed with the Tier-2 supplier of the steel balls that only specific production lots received abnormal heat treatment due to improper air/gas mixture and temperature variation from furnace misfires.

November 25, 2021
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.

As of November 25, 2021, Honda has not received any warranty claims, field reports nor reports of crashes or injuries related to this issue.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
ACURA RDX 2021
HONDA CR-V HYBRID 2022

 


16 Associated Documents

Statement by American Honda Regarding Front Driveshaft Recall: 2021 Acura RDX and 2022 Honda CR-V Hybrid: December 13, 2021

RMISC-21V939-0762.pdf 89.17KB

RMISC-21V939-0762

 


Manufacturer Notices(to Dealers,etc) – STOP SALE NOTICE: 2021 CMX1100A/D #1 Radiator Cap Replacement: December 16, 2021

RCMN-21V939-5022.pdf 193.902KB

RCMN-21V939-5022

 


Manufacturer Notices(to Dealers,etc) – Stop Sale/Safety Recall: 2021 RDX Front Driveshaft Outboard Joint: December 3, 2021

RCMN-21V939-2525.pdf 190.144KB

RCMN-21V939-2525

 


Recall Acknowledgement

RCAK-21V939-1793.pdf 645.832KB

RCAK-21V939-1793

 


Defect Notice 573 Report

RCLRPT-21V939-1780.PDF 214.394KB

RCLRPT-21V939-1780

 


Remedy Instructions and TSB

RCRIT-21V939-6923.pdf 627.035KB

RCRIT-21V939-6923

 


Part 573, Defect Information Report

RMISC-21V939-6551.pdf 60.033KB

RMISC-21V939-6551

 


Remedy Instructions and TSB

RCRIT-21V939-5495.pdf 487.412KB

RCRIT-21V939-5495

 


Remedy Instructions and TSB

RCRIT-21V939-9831.pdf 578.063KB

RCRIT-21V939-9831

 


Recall 573 Report – December 13, 2021

RCLRPT-21V939-4647.PDF 214.396KB

RCLRPT-21V939-4647

 


Owner Notification Letter(Part 577) – January 2022

RCONL-21V939-4591.pdf 46.179KB

RCONL-21V939-4591

 


Owner Notification Letter(Part 577) – January 2022

RCONL-21V939-1314.pdf 46.235KB

RCONL-21V939-1314

 


Owner Notification Letter(Part 577)

RCONL-21V939-8330.pdf 50.549KB

RCONL-21V939-8330

 


Recall Quarterly Report #1, 2022-1

RCLQRT-21V939-8097.PDF 211.141KB

RCLQRT-21V939-8097

 


Recall Quarterly Report #2, 2022-2

RCLQRT-21V939-8458.PDF 211.241KB

RCLQRT-21V939-8458

 


Recall Quarterly Report #3, 2022-3

RCLQRT-21V939-4414.PDF 211.318KB

RCLQRT-21V939-4414

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V939&docType=RCL

 


 

i-HDS Diagnostic Software and J2534 Reprogramming Software

i-HDS Diagnostic Software and J2534 Reprogramming Software

 

Honda J2534 Pass-Thru User Guide

Honda J2534 Pass-Thru Software Download

Latest ECU Software

 

i-HDS Diagnostic Software and J2534 Reprogramming Software

American Honda Motor Co., Inc. (“Honda”) offers the i-HDS (Honda Diagnostic System) software suite for the diagnosis and repair of electronic systems on Honda and Acura automobiles, and for the reprogramming of electronic control units (including, but not limited to, ECMs and PCMs). This software provides access to all Honda and Acura vehicle systems (access to the immobilizer security system requires a Security Professional level software subscription and Vehicle Security Professional [VSP] registration with NASTF). To use the i-HDS software, you need to purchase one of our convenient subscription options. In addition, you will need a pass-thru Vehicle Communication Device (VCI) that is compliant with SAE J2534-1 and J2534-2 in order to communicate with the vehicle

 

Vehicle Communication Interfaces (VCI)

The i-HDS software supports the use of a generic pass-thru VCI that is compliant with SAE J2534-1 and J2534-2. However, Honda recommends the Denso DST-i or the Bosch MVCI for use on Honda and Acura vehicles, as Honda has worked closely with these manufacturers to ensure their hardware and our software interact safely and within the J2534-1 and -2 specifications, for both diagnostics and reprogramming. If you choose to use a generic VCI, please carefully consider the customer and technical support options you will receive from your chosen device supplier. Honda does not provide technical or customer support for generic VCI devices.

The VCI Application Table below lists devices that either are approved and supported by Honda or are known to have completed and passed an independent, exhaustive validation program with our i-HDS software suite.

VCI Name Manufacturer Version Information Notes
Firmware J2534 API
DST-i DENSO 2.02.0002* 04.04 This is the current generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device.
DST-nano DENSO 2.02.0002* 04.04 This is the current generation VCI used by Honda Canada Inc. Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device.
MVCI Bosch 3.01.60* 04.04 This is the previous generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device.
MongoosePro Honda  Drew Technologies 1.9.5** 04.04 This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device.
d-briDGe Pro 21V939 - Driveshaft May Fail - 2021 Acura RDX & 2022 Honda CR-V Hybrid » small light Dearborn Group 3.303** 04.04 This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device.

* These versions may have been superseded. Honda provides the latest supported versions to current i-HDS subscribers.
** Version used in validation program. See Terms and Conditions and Important Notice Regarding Reprogramming below for more details.

 

Reprogramming with the J2534 Rewrite Application in i-HDS

Included in the i-HDS software suite is a new reprogramming application called J2534 Rewrite. This application is made available to all subscribers of the i-HDS software suite and replaces the previous generation software, J2534 Honda Pass-thru Reprogramming Software.

This new application is compatible with generic VCIs that comply with SAE J2534. It must be used to reprogram any Honda/Acura vehicle equipped with ECUs that support reprogramming. Refer to the table below for legacy applicability for the programming of ECMs and PCMs. Though system dependent, late-model vehicles may be equipped with other ECUs that support reprogramming as well, e.g. ABS or VSA. J2534 Rewrite must be used to reprogram these control modules, as instructed in an applicable service bulletin.

As shown in this table, not all legacy Honda/Acura models are equipped with a reprogrammable ECM/PCM. Furthermore, all 2007 and later models not listed in the table are fully supported with this application.

21V939 - Driveshaft May Fail - 2021 Acura RDX & 2022 Honda CR-V Hybrid » small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
21V939 - Driveshaft May Fail - 2021 Acura RDX & 2022 Honda CR-V Hybrid » small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
21V939 - Driveshaft May Fail - 2021 Acura RDX & 2022 Honda CR-V Hybrid » small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
21V939 - Driveshaft May Fail - 2021 Acura RDX & 2022 Honda CR-V Hybrid » small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
21V939 - Driveshaft May Fail - 2021 Acura RDX & 2022 Honda CR-V Hybrid » small light MAXIFLASH PRO (ALT-MF2534)

 

DST-i Information:

MVCI Information:

 

techinfo.honda.com

 


 

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Autel MaxiSYS MS908S Pro (Incl. $200 Valued Adapter Kit) Automotive Diagnostic Scan Tool, J2534 ECU Programming Coding Adaption, 2023 Update of MaxiCOM MK908P Same as Elite, 36+ Services, FCA AutoAuth
  • 👍【AutoAuth Access & Cloud Service】Two long-awaited features for old customers!✅(Since June 2022)Autel original MS908S Pro scanner supports "AutoAuth" gateway access on 2018 and newer Fiat Chrysler vehicles, such as Chrysler, Dodge, Jeep, etc, still growing. ✅(Support Cloud Report Management, you can upload diagnostic reports to Autel Cloud and share reports with your customers through QR Code/email/text message easily, and they can view the reports anytime.
  • 👍【A Must for Garage and Workshop】If you need to program Benz/BMW, Autel MS908S Pro scanner is definitely an expert, this is what it does best! MS908S Pro is a mature product that has been tested and approved by workshops across US. Besides ECU Programming for Benz/BWM, MS908S Pro can perform ECU Coding, Active Tests, 36+ Services, All System Diagnostic, FCA “AutoAuth” Access, etc.🚦📢👉 Note: MS908S Pro is for North & South America only and supports English only.
  • 👍【One-Stop ECU Programming for BENZ/ BMW】Coming with J2534 ECU programming device, Autel MS908S Pro is competent for ECU programming and ECU coding/ adaption. It can program blank ECU, adapt existed ECU, match components, reflash second-hand ECU, unlock hidden functions, etc. In order to reduce operational burden, MaxiSys MS908S Pro provides one-stop operation to meet the needs of different experienced technicians, no worries about missing some steps and causing failure.
  • 👍【Advanced ECU Coding, Customize your Car】Automotive diagnostic scan tool MS908S Pro features Advanced ECU Coding, so you can use it to customize your car as needed by disabling some unneeded OEM settings (like auto start-stop, chimes, etc), or activating the hidden features pre-programmed to car computer to get high-end functions (like US-style daytime light, auto door look at a particular speed, etc).👉Compatible with BWM, VW, Audi, Skoda, etc.
  • 👍【OE-level Diagnostic Capability & Guided Function】Auto diagnostic tool MS908S Pro, with J2354 device for BT communication up to 210ft/70m working range, can access all available vehicle modules such as PCM, ECM, TCM, BCM, SCCM, etc, to read codes, clear codes, view live data, perform active tests, etc. Guided functions provides step by step specific guidances to complete some complex service operations. 👉Compatible with VW, Audi, Skoda, Seat, etc.
Bestseller No. 9
Autel MaxiFlash Elite Reprogramming Device Vehicle Communication Interface J2534 PassThru Bluetooth ECU Programming Device Work with Autel Maxisys Autel MS908S PRO MS908CV MK908 MK908P MS Elite and PC
  • As a multi-protocol Pass-Thru vehicle interface, MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
  • Fully compatible with both SAE J2534-1 and J2534-2 reprogramming standards. Compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Fast performance ensures quickly reprogramming even the newest controllers.
  • Wireless with advanced networking functions. Built-in wireless and data storage. Rugged design capable of withstanding harsh environments. Internet updateable.
  • MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S II, MaxiSYS MS908S Pro, MaxiSys MS908S Pro II, MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiCOM MK908 Pro II, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
  • Supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
Bestseller No. 10
RAP2 OEM J2534 Remote Reprogramming Tool for GM / Ford / Chrysler / Toyota / Honda / Nissan / Hyundai / Kia / BMW / Mercedes
  • All in one kit. Everything you need to reprogram vehicles in your shop. Includes OEM software and we do the programming for you.
  • Stop sending vehicles to the dealer or calling a mobile technician. We do the programming for you.
  • Includes hardware, OEM software, voltage maintainer and access to our team of remote experts so vehicles can be reprogrammed in your shop hassle‑free.
  • Call to schedule your programming session, plug it in, and we do the rest!
  • Currently covers BMW, Chrysler, Ford, GM, Toyota, Honda, Hyundai / Kia, Mercedes and Nissan.

Last update on 2022-11-07 / Affiliate links / Images from Amazon Product Advertising API

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