Safety Recall: 2024 Acura RDX EPS Gearbox Assembly Stop Sale

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B24-003
February 16, 2024
Version 1

Safety Recall: 2024 RDX EPS Gearbox Assembly Stop Sale

 

AFFECTED VEHICLES

Year Model Trim Level VIN Range
2024 RDX ALL (except TECH) Check the iN VIN status for eligibility

 

BACKGROUND

Acura is announcing a STOP SALE and safety recall for a very limited number of model year 2024 RDX vehicles which may have improperly manufactured electronic power steering (EPS) gearbox assemblies that can affect steering function; potentially increasing the risk of a crash or injury.

Due to a manufacturing error, a small number of vehicles may have been produced with improperly fastened bolts in the gearbox assembly. An improperly fastened bolt may allow moisture to enter the assembly and, over time, cause the steering gearbox to lock up.

If this temporary placeholder bulletin appears during an iN VIN status inquiry, the vehicle is subject to a safety recall. Any affected vehicles in your dealer inventory are on STOP SALE until further notice. Refrain from calling Tech Line for updates.

The following suggested text should be included on any repair order for an already sold affected vehicle that comes in for service. This information should be printed out completely any time service is conducted on an affected vehicle, and the recall repair has not yet been completed. Once parts and repair information are available, the normal procedures under Dealer Operations Manual (DOM) 7.2.1 will apply for this recall.

Suggested verbiage to be included on the repair order:  

Client advised that: 

The vehicle may be subject to a recall affecting the steering gearbox assembly. The parts necessary to complete the recall repair are not yet available. Once parts repair parts are available, the registered owner of the vehicle will receive a notice to bring the vehicle in for replacement of the components. 

Please be advised that clients will still be able to register their vehicles with their respective Department of Motor Vehicles at this time.

For any questions or concerns clients may have, you may have them contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138.

This bulletin will be updated once the parts information is available.

 


Remedy Instructions and TSB

RCRIT-24V114-0927.pdf 85.063KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V114&docType=RCL

 


 

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Last update on 2024-06-20 / Affiliate links / Images from Amazon Product Advertising API

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