YI7 – Rearview Camera Image May Not Display – 2020-2024 Honda Ridgeline

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May 9, 2024 NHTSA CAMPAIGN NUMBER: 24V321000

Rearview Camera Image May Not Display

A rearview camera that does not display an image can reduce the driver’s rear view, increasing the risk of a crash.


NHTSA Campaign Number: 24V321

Manufacturer Honda (American Honda Motor Co.)


Potential Number of Units Affected 187,290



Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.



Dealers will replace the RVC tailgate wire harness, free of charge. Owner notification letters are expected to be mailed July 1, 2024. Owners may contact Honda service at 1-888-234-2138. Honda’s number for this recall is YI7.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Check if your Honda has a Recall


Chronology :

May 11, 2020
Honda received the first warranty claim for this issue.

August 25, 2022
Honda received a market quality report on the issue and began to investigate.

September 13, 2022
Honda investigated returned parts from the market and observed cracked electric wire insulation, salt adhesion, and a fatigue fracture of the electric wire(s).

October 31, 2022
Honda began to further investigate the issue by analyzing the environmental conditions where the issue occurred.

March 24. 2023
Honda continued its investigation by initiating a recreation verification study of the issue to determine the potential causes exhibited in the market.

February 13, 2024
NHTSA ODI opened a Preliminary Evaluation (PE) defect investigation (PE24004) from the NHTSA ODI to investigate reports of RVC malfunctions in the affected vehicles.

February 27, 2024
Honda requested the supplier to increase the toughness/durability against wire breakage notwithstanding use in harsh environmental conditions, Honda decided to change the harness wire supplier to obtain more flexible (but robust) wire.

April 3, 2024
Honda completed its recreation verification study and continued to analyze the results.

April 19, 2024
In response to the Preliminary Evaluation (PE24004) from NHTSA ODI, Honda communicated its initial findings thus far, current state of its assessment to motor vehicle safety regarding the issue, and that a conclusion would be reached and communicated to NHTSA in the very near future.

April 25 – May 2, 2024
Honda stopped the shipment of Ridgeline vehicles to prevent the outflow of vehicles with potentially suspect parts.

May 3, 2024
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.

As of May 3, 2024, Honda has received 402 warranty claims related to the issue between November 5, 2020, and April 5, 2024, and no reports of injuries or deaths related to this issue.


5 Affected Products




2 Associated Documents

Defect Notice 573 Report

RCLRPT-24V321-1338.PDF 215.483KB


Recall Acknowledgement

RCAK-24V321-5200.pdf 687.181KB


Latest Recalls Documents




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Last update on 2024-05-24 / Affiliate links / Images from Amazon Product Advertising API

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