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May 9, 2024 NHTSA CAMPAIGN NUMBER: 24V321000
Rearview Camera Image May Not Display
A rearview camera that does not display an image can reduce the driver’s rear view, increasing the risk of a crash.
NHTSA Campaign Number: 24V321
Manufacturer Honda (American Honda Motor Co.)
Components BACK OVER PREVENTION
Potential Number of Units Affected 187,290
Summary
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Remedy
Dealers will replace the RVC tailgate wire harness, free of charge. Owner notification letters are expected to be mailed July 1, 2024. Owners may contact Honda service at 1-888-234-2138. Honda’s number for this recall is YI7.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Honda has a Recall
Chronology :
May 11, 2020
Honda received the first warranty claim for this issue.
August 25, 2022
Honda received a market quality report on the issue and began to investigate.
September 13, 2022
Honda investigated returned parts from the market and observed cracked electric wire insulation, salt adhesion, and a fatigue fracture of the electric wire(s).
October 31, 2022
Honda began to further investigate the issue by analyzing the environmental conditions where the issue occurred.
March 24. 2023
Honda continued its investigation by initiating a recreation verification study of the issue to determine the potential causes exhibited in the market.
February 13, 2024
NHTSA ODI opened a Preliminary Evaluation (PE) defect investigation (PE24004) from the NHTSA ODI to investigate reports of RVC malfunctions in the affected vehicles.
February 27, 2024
Honda requested the supplier to increase the toughness/durability against wire breakage notwithstanding use in harsh environmental conditions, Honda decided to change the harness wire supplier to obtain more flexible (but robust) wire.
April 3, 2024
Honda completed its recreation verification study and continued to analyze the results.
April 19, 2024
In response to the Preliminary Evaluation (PE24004) from NHTSA ODI, Honda communicated its initial findings thus far, current state of its assessment to motor vehicle safety regarding the issue, and that a conclusion would be reached and communicated to NHTSA in the very near future.
April 25 – May 2, 2024
Honda stopped the shipment of Ridgeline vehicles to prevent the outflow of vehicles with potentially suspect parts.
May 3, 2024
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.
As of May 3, 2024, Honda has received 402 warranty claims related to the issue between November 5, 2020, and April 5, 2024, and no reports of injuries or deaths related to this issue.
5 Affected Products
Vehicle
MAKE | MODEL | YEAR |
HONDA | RIDGELINE | 2020-2024 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-24V321-1338.PDF 215.483KB
Recall Acknowledgement
RCAK-24V321-5200.pdf 687.181KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V321&docType=RCL
- 【Compatible with】2014 2015 Honda Accord Sedan EX-L, 2014 2015 Honda Accord Sedan Touring Submodel, 2016 2017 Honda Accord Sedan.
- 【Replace Part】590-440, 39530T2AA21, 39530T2AA31, 39530-T2A-A21, 39530-T2A-A31, 39530-T2A-U110-M2, 39530-T2A-U21. Please check the part numbers whether it suits your vehicle before purchasing.
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- 🚗【Easy Installation】Fit For 2014 2015 Honda Accord Sedan EX-L Rear View Backup Parking Camera. Fit for 2014 2015 Honda Accord Sedan Touring Submodel Rear View Backup Parking Camera. Fit for 2016 2017 Honda Accord Sedan Rear View Backup Parking Camera. Fit for 2017 Honda Hybrid Rear View Backup Parking Camera.
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- 【Model Fitment】 Compatible with 2014 2015 Honda Accord EX-L Coupe, 2014 2015 2016 2017 Honda Accord EX-L Sedan Touring Sedan, 2016 Honda Accord LX Sedan, 2016 2017 Honda Accord EX Sedan Sport Sedan, 2017 Honda Accord Hybrid EX-L Sedan Sedan Touring Sedan, 2017 Honda Accord SE Sedan Sport Special Edition Sedan
- 【OEM & PART NUMBER】 39530-T2A-U110-M2, 39530-T2A-A21, 39530-T2A-U21, 39530-T2A-A31, 39530T2AA21, 39530T2AA31, 590-440, Please check the part numbers before your purchase.
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- Rear View Back Up Camera Multiangle Views Fit for 2014-2015 Honda Accord Sedan EX-L, for 2016 2017 Honda Accord Sedan Backup Camera Replace OE# 39530-T2A-A21 39530-T2A-A31 39530-T2A-U110-M2
- OE Part Number Fitment---GreenYi Ford Edge Reverse Camera is designed to replace the following OE part numbers: 590-440 / 590440, 39530-T2A-A21 / 39530T2AA21, 39530-T2A-A31 / 39530T2AA31, 39530-T2A-U110-M2 39530-T2A-U21.
- Star Night Vision Lincoln MKX Rear View Camera---This advanced camera system delivers delicate and high-definition images, ensuring a superior visual experience both in daylight and during nighttime, enhancing overall safety and convenience.
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- Reference Number(s): 39530T2AA61,590437,BUCHO308,HO1960116,PAC188,V26740001
- Real Color Display: The image is displayed in real color, helping you more accurately identify obstacles, clearly see the situation around the vehicle, and provide a more intuitive reversing experience
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Last update on 2024-06-25 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-321
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAY 09, 2024 NHTSA Recall No. : 24V-321 Manufacturer Recall No. : YI7 Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 187,290 Estimated percentage with defect : 3 % Vehicle Information : Vehicle 1 : 2020-2024 Honda Ridgeline Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : NOV 08, 2019 – APR 24, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : In low temperature environments where road salt is present, the electric wiring of the rear-view camera (RVC) tailgate wire harness may fatigue and break in the presence of freezing water and salt with repeated opening and closing of the tailgate.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Broken wiring in the tailgate harness may result in a failure to display the
RVC image, which may affect the driver’s view and increase the risk of a back- up collision or injury.
Description of the Cause : The RVC wire harness was manufactured with a protective woven twisted tube, which has high permeability to water and salt. Due to freezing temperatures and the repeated opening and closing of the tailgate, fine cracks can form in the wire insulation of the tailgate harness. As environmental saltwater penetrates the twisted tube and settles onto the cracks of the wire insulation, the cracks are further expanded with the repeated freezing and thawing of saltwater and the opening and closing of the tailgate, ultimately resulting in fatigue and
breakage of the tailgate harness electric wire(s). Part 573 Safety Recall Report 24V-321 Page 2 Identification of Any Warning
that can Occur : The tailgate lock/unlock function and/or alarm system may malfunction. Involved Components : Component Name 1 : TAILGATE WIRE HARNESS Component Description : TAILGATE WIRE HARNESS Component Part Number : 32109-T6Z-A10 Supplier Identification : Component Manufacturer
Name : APTIV Services US, LLC Address : 5725 Innovation Drive
Troy Michigan 48098
Country : United States Chronology :
May 11, 2020
Honda received the first warranty claim for this issue. August 25, 2022
Honda received a market quality report on the issue and began to investigate. September 13, 2022
Honda investigated returned parts from the market and observed cracked electric wire insulation, salt adhesion, and a fatigue fracture of the electric wire(s). October 31, 2022
Honda began to further investigate the issue by analyzing the environmental conditions where the issue occurred. March 24. 2023
Honda continued its investigation by initiating a recreation verification study of the issue to determine the potential causes exhibited in the market. February 13, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-321 Page 3 NHTSA ODI opened a Preliminary Evaluation (PE) defect investigation (PE24004) from the NHTSA ODI to investigate reports of RVC malfunctions in the affected vehicles. February 27, 2024
Honda requested the supplier to increase the toughness/durability against wire breakage notwithstanding use in harsh environmental conditions, Honda decided to change the harness wire supplier to obtain more flexible (but robust) wire. April 3, 2024
Honda completed its recreation verification study and continued to analyze the results. April 19, 2024
In response to the Preliminary Evaluation (PE24004) from NHTSA ODI, Honda communicated its initial findings thus far, current state of its assessment to motor vehicle safety regarding the issue, and that a conclusion would be reached and communicated to NHTSA in the very near future. April 25 – May 2, 2024
Honda stopped the shipment of Ridgeline vehicles to prevent the outflow of vehicles with potentially suspect parts. May 3, 2024
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of May 3, 2024, Honda has received 402 warranty claims related to the issue between November 5, 2020, and April 5, 2024, and no reports of injuries or deaths related to this issue. Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda dealer. The dealer will replace the rear-view camera tailgate harness with an improved part. Owners who have paid to have these repairs completed at their own expense may be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Recalled components contain a wiring harness with electric wiring that is susceptible to fatigue and breakage from repeated opening and closing of the tailgate in low temperature environments with road salt.
To increase toughness/durability against wire breakage notwithstanding use in harsh environmental conditions, Honda decided to change the harness wire supplier to obtain a more flexible (but robust) wire.
Harnesses with more durable wiring were incorporated into vehicle production as of May 3, 2024. Vehicles produced from April 25 through May 2, 2024, were repaired with improved parts prior to shipment. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-321
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about 5/10/2024.
Owner notification is scheduled to begin on and end on or about 7/1/2024.
Planned Dealer Notification Date : MAY 10, 2024 – MAY 10, 2024
Planned Owner Notification Date : JUL 01, 2024 – OCT 01, 2024
* NR – Not Reported
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