Noncompliance Recall: 2018-2020 Honda Accord & 2019-2020 Insight BCM Software Update

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December 10, 2020 NHTSA CAMPAIGN NUMBER: 20V771000

BCM Software Malfunction/FMVSS 103/111

Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.

 

NHTSA Campaign Number: 20V771

Manufacturer Honda (American Honda Motor Co.)

Components EXTERIOR LIGHTING, VISIBILITY, VISIBILITY/WIPER, BACK OVER PREVENTION, ELECTRICAL SYSTEM

Potential Number of Units Affected 737,233

 

Summary

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, “Windshield Defrosting and Defogging Systems” and number 111, “Rear Visibility” as well as FMVSS numbers 104, 108, 114, 118, and 305.

 

Remedy

Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is X95.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Honda has a Recall

 


AFFECTED VEHICLES

Year Model Trim Level VIN Range
2018-20 Accord ALL Check the iN VIN status for eligibility.
2018-20 Accord Hybrid ALL Check the iN VIN status for eligibility.
2019-20 Insight ALL Check the iN VIN status for eligibility.

 

BACKGROUND

There is a setting mismatch between the body control module (BCM) microcomputer and the CAN controller settings. This causes the BCM to lose B-CAN communication, resulting in the following symptoms:

  • The ACC and LKAS indicators flashing.
  • Rear view camera and door/trunk locks do not work at all.

These symptoms can occur intermittently, and can also set DTCs U128D, U1291, U1281, and/or U1280.

 

CUSTOMER NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.

 

CORRECTIVE ACTION

Update the BCM unit software.

 

SOFTWARE INFORMATION

NOTE

Unnecessary or incorrect repairs resulting from a failure to update the diagnostic and reprogramming software are not covered under warranty.

Before beginning the repair, make sure all diagnostic and reprogramming software are updated as listed.

i-HDS Software Version 1.006.013 or later
HDS Software Version 3.104.014 or later
J2534 Rewrite Software Information
PC Application Version 1.2.1.1
Database Update 03-NOV-2020 or later
NoticeDB Version 11-NOV-2020 or later

 

Update only the systems and software listed in this service bulletin.

American Honda has validated and approved the Denso DST-i as the vehicle communication interface (VCI) to support this service bulletin.

For more information about updating vehicle systems, refer to service bulletin 01-023, Updating Control Units/Modules.

Year/Model Vehicle System Program ID (or later)
2018-20 Accord 1.5 Sport BCM 38808-TVA-AA10
2018-20 Accord 1.5 6MT Sport BCM 38808-TVA-AB10
2018-20 Accord 2.0 6MT Sport BCM 38808-TVA-AC10
2018-20 Accord 2.0 EX-L BCM 38808-TVA-AD10
2018 Accord 2.0 EX-L Navi
2018-20 Accord 2.0 Touring

 

Year/Model Vehicle System Program ID (or later)
2018-20 Accord 1.5 EX-L BCM 38808-TVA-AE10
2018 Accord 1.5 EX-L Navi
2018-19 Accord 1.5 Touring
2018-20 Accord 2.0 Sport BCM 38808-TVA-AF10
2018-20 Accord 1.5 EX BCM 38808-TVA-AG10
2018-20 Accord 1.5 LX BCM 38808-TVA-AH10
2018-20 Accord Hybrid LX BCM 38808-TWA-AA10
2018-20 Accord Hybrid EX
2018-20 Accord Hybrid EX-L BCM 38808-TWA-AB10
2018 Accord Hybrid EX-L Navi
2018-20 Accord Hybrid Touring
2019-20 Insight LX BCM 38808-TXM-AA10
2019-20 Insight EX BCM 38808-TXM-AB10
2019-20 Insight Touring

 

REPAIR PROCEDURE

NOTICE

  • Make sure the 12-volt battery is fully charged before starting an update.
  • This update can take up to 20 minutes to complete
  • Connect a fully charged jumper battery to the vehicle, and leave it connected during the entire procedure to maintain steady voltage.
  • The GR8 can be used for this update only if the 12-volt battery has been fully charged and the GR8 is in power supply mode during the update.
  • Control module failure caused by the improper completion of a software update (early key cycle, low battery voltage, disconnected DLC cable, etc.) is not covered by warranty.
  • If an error occurs during the update or the i-HDS freezes, do not disconnect the battery or turn the ignition to OFF. If you cannot turn the ignition back to ON because the ignition was turned to OFF, or communication was lost during the update, the immobilizer setup tool (IST) must be used to recover the vehicle. Go to Recovery Procedure When Ignition Will Not Turn ON in this bulletin.
  • To prevent control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power windows, door locks, etc.) during the update.
  • Warranty reimbursement for technician labor is not allowed for routine checking/installation of any available software update.

 

NOTE

This update will not require entering a service bulletin number.

  1. Update the BCM software using the J2534 Rewrite software with the DST-i. Refer to service bulletin 01-023, Updating Control Units/Modules.

 

Recovery Procedure When Ignition Will Not Turn ON

If the ignition was turned to OFF, or the communication was lost during the update, use the immobilizer setup tool (IST) to recover the vehicle. Follow the procedure below:

  1. Select Immobilizer Setup Tool from the i-HDS Home menu.

Immobilizer Setup Tool

 

  1. Select Start.

Select Start

 

  1. Select No.

Select No

 

  1. Select Yes.

Select Yes

 

  1. Enter the VIN. Then, select OK at the bottom of the screen.

Enter the VIN

 

  1. Enter your iN credentials for authentication and select OK, or select PCM-Code if you wish to enter one.

Enter your iN credentials

 

  1. Select OK after the authentication is complete.

Select OK

 

  1. Follow the instructions for Forcing the IG ON with the Immobilizer Setup Tool.

Follow the instructions for Forcing the IG ON

 

  1. Select OK to continue.

Select OK to continue

 

  1. This error message will be displayed. Exit the Immobilizer Setup Tool and re-attempt the J2534 update.

error message

 

  1. Clear all DTCs.

 

END

 


For Immediate Release

 

Statement by American Honda Regarding Body Control Module Recall: 2018-2020 Honda Accord, 2018-2020 Honda Accord Hybrid and 2019-2020 Honda Insight

 

  • Approximately 737,000 vehicles are affected in the United States
  • BCM software will be updated, for free
  • No reported crashes or injuries related to this issue

 

TORRANCE, Calif. – Dec. 15, 2020 – Honda will voluntarily recall approximately 734,000 model-year 2018-2020 Accord and Accord Hybrid vehicles along with 2019-2020 Insight vehicles in the United States to update software in the Body Control Module (BCM). Due to a programming flaw, a certain combination of driver actions and vehicle conditions may disrupt communication between the BCM and other components, causing illumination of several warning lights and malfunction of one or more electronic components including the rear view camera display, turn signals and windshield wipers, some potentially increasing the risk of a crash. This condition may also result in noncompliance with certain federal motor vehicle safety standards. Honda has received no reports of crashes or injuries related to this issue.

 

Honda is announcing this recall to encourage each owner of an affected vehicle to take it to an authorized dealer as soon as they receive notification of this recall from Honda. Mailed notification to owners will begin in late-Jan. 2021. Owners can also determine if their specific vehicles are included in the recall by visiting www.recalls.honda.com or by calling (888) 234-2138.

# # #

 


Noncompliance Information Report

 

Name of manufacturer:

Honda of America Mfg., Inc.
Honda Manufacturing of Indiana, LLC

 

Manufacturer’s agent:

Jeff Chang
American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746

 

Identification of potentially affected vehicles:

Make/Model Model Year Dates of Manufacture Number of Vehicles
Honda Accord Sedan 2018 11/17/2016 to 11/09/2018 323,142
Honda Accord Sedan 2019 10/26/2018 to 09/24/2019  214,075
Honda Accord Sedan 2020 02/20/2019 to 03/20/2020 101,817
Honda Accord Hybrid 2018 05/18/2017 to 11/07/2018 17,225
Honda Accord Hybrid 2019 11/01/2018 to 09/24/2019 22,389
Honda Accord Hybrid 2020 02/25/2019 to 03/20/2020 10,657
Honda Insight 2019 10/26/2017 to 06/20/2019 34,769
Honda Insight 2020 07/16/2019 to 03/20/2020 13,159

 

Description of the basis for the determination of the recall population:

The recall population was determined based on manufacturing records. The manufacturing range reflects all possible vehicles that could potentially experience the problem.

 

Description of how the vehicles being recalled differ from similar vehicles not included in the recall:

All vehicles built from production start-up through March 20, 2020 are affected. As a process improvement effort, the Body Control Module (BCM) software programming was improved to prevent communication disruptions beginning in April 2020 (production of similar vehicles in between this period were halted due to the pandemic).

              

Identification of affected component:

Component: Module Unit, Body Control

Part No.:

Accord Sedan 38800-TVA-A01 38800-TVA-A41 38800-TVA-AA1
38800-TVA-A02 38800-TVA-A42 38800-TVA-AB1
38800-TVA-A11 38800-TVA-A51 38800-TVA-AC1
38800-TVA-A12 38800-TVA-A52 38800-TVA-AD1
38800-TVA-A21 38800-TVA-A61 38800-TVA-AE1
38800-TVA-A22 38800-TVA-A62 38800-TVA-AF1
38800-TVA-A31 38800-TVA-A91 38800-TVA-AG1
38800-TVA-A32 38800-TVA-A92 38800-TVA-AH1
Accord Hybrid 38800-TWA-A12 38800-TWA-A22 38800-TWA-AA1
38800-TWA-AB1
Insight 38800-TXM-A01 38800-TXM-A11 38800-TXM-AA1
38800-TXM-AB1

 

Country of Origin: USA

Manufacturer: Sumitomo Electric Wiring Systems, Inc.

 

Total number of potentially affected vehicles: 737,233

 

Percentage of affected vehicles that contain the noncompliance: 100%

 

Noncompliance description:

Due to inappropriate software programming, a certain combination of driver actions and vehicle conditions may intermittently or continuously disrupt communication between the BCM and other components, resulting in illumination of several warning indicators and malfunction of one or more electronic components. Inoperative systems may not comply with the following Federal Motor Vehicle Safety Standards (FMVSS), increasing the risk of a crash:

  • FMVSS 103 Windshield Defrosting and Defogging Systems – window defroster
  • FMVSS 108 Lamps, Reflective Devices and Associated Equipment – headlight automatic lighting control and illumination of turning/lighting indicators
  • FMVSS 111 Rear Visibility – rearview camera display
  • FMVSS 114 Theft Protection and 305 Electric-powered Vehicles: Electrolyte Spillage and Electrical Shock Protection – audible warning of a stopped vehicle and placing the vehicle into the parking gear
  • FMVSS 118 Power-operated Window, Partition and Roof Panel Systems – power window operation

 

Determination of noncompliance:

September to December 2019

Honda launched an investigation into the BCM based on reports of market failure. Failed parts returned from the field were sent to the supplier for analysis; however, no abnormalities were found.

 

January to February 2020

Investigations confirmed that CAN (controller area network) bus communications between certain vehicle systems were being disrupted.

 

March 2020

Separately, similar reports of disrupted vehicle system communications were being investigated in the Japanese market. This investigation concluded that no market action was necessary in Japan, and the experienced phenomena was not the root cause of the issue being investigated in the U.S. market.

 

April 2020

Improved BCM software programming to countermeasure the problems identified in the Japanese market was implemented throughout Honda production as a process improvement effort.

 

June to November 2020

Honda conducted re-creation testing, root cause analysis, and investigated the potential consequences of communication disruptions between vehicle systems, including the potential for FMVSS noncompliances.

 

December 3, 2020

Honda determined that FMVSS noncompliances existed and decided to conduct a noncompliance recall.

 

Program for remedying the noncompliance:

Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will update the BCM software program for free. Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA.

 

The estimated date to start notification to dealers: December 11, 2020

The estimated date to start notifications to owners:   January 18, 2021 573.6(c)(10)

 

Representative copies of all notices, bulletins and other communications:

A copy of the dealer service bulletin, the final owner notification letter, and other dealer communication will be submitted to your office as soon as possible.

A draft of the owner notification letter will be submitted to your office as soon as possible.

 

Manufacturer’s campaign number: X95

 


8 Affected Products

Vehicles

MAKE MODEL YEAR
HONDA ACCORD 2018-2020
HONDA ACCORD HYBRID 2018-2020
HONDA INSIGHT 2019-2020

 


11 Associated Documents

Manufacturer Notices(to Dealers,etc)- Stop Sale/Noncompliance Recall: Multi-Model Body Control Module

RCMN-20V771-6490.pdf 194.851KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V771-6613.pdf 314.849KB

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Miscellaneous Document – Media Statement

RMISC-20V771-0526.pdf 49.3KB

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Manufacturer Notices(to Dealers,etc)- Part Stop Sale/ Return Request 2018-2020 Accord and 2019-2020 Insight BCM

RCMN-20V771-6331.pdf 112.376KB

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Recall 573 Report – Amendment 1

RCLRPT-20V771-8873.PDF 223.309KB

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Miscellaneous Document – Part 573, Noncompliance Information Report

RMISC-20V771-5446.pdf 366.118KB

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Remedy Instructions and TSB

RCRIT-20V771-7126.pdf 767.539KB

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Recall Acknowledgement

RCAK-20V771-5990.pdf 331.887KB

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Noncompliance Notice 573 Report

RCLRPT-20V771-8488.PDF 223.304KB

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Recall Quarterly Report #1, 2021-1

RCLQRT-20V771-4156.PDF 211.158KB

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Recall Quarterly Report #2, 2021-2

RCLQRT-20V771-6714.PDF 211.27KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V771&docType=RCL

 


 

Reprogramming

i-HDS Diagnostic Software and J2534 Reprogramming Software

 

Honda J2534 Pass-Thru User Guide

Honda J2534 Pass-Thru Software Download

Latest ECU Software

 

i-HDS Diagnostic Software and J2534 Reprogramming Software

American Honda Motor Co., Inc. ("Honda") offers the i-HDS (Honda Diagnostic System) software suite for the diagnosis and repair of electronic systems on Honda and Acura automobiles, and for the reprogramming of electronic control units (including, but not limited to, ECMs and PCMs). This software provides access to all Honda and Acura vehicle systems (access to the immobilizer security system requires a Security Professional level software subscription and Vehicle Security Professional [VSP] registration with NASTF). To use the i-HDS software, you need to purchase one of our convenient subscription options. In addition, you will need a pass-thru Vehicle Communication Device (VCI) that is compliant with SAE J2534-1 and J2534-2 in order to communicate with the vehicle

 

Vehicle Communication Interfaces (VCI)

The i-HDS software supports the use of a generic pass-thru VCI that is compliant with SAE J2534-1 and J2534-2. However, Honda recommends the Denso DST-i or the Bosch MVCI for use on Honda and Acura vehicles, as Honda has worked closely with these manufacturers to ensure their hardware and our software interact safely and within the J2534-1 and -2 specifications, for both diagnostics and reprogramming. If you choose to use a generic VCI, please carefully consider the customer and technical support options you will receive from your chosen device supplier. Honda does not provide technical or customer support for generic VCI devices.

The VCI Application Table below lists devices that either are approved and supported by Honda or are known to have completed and passed an independent, exhaustive validation program with our i-HDS software suite.

VCI Name Manufacturer Version Information Notes
Firmware J2534 API
DST-i DENSO 2.02.0002* 04.04 This is the current generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device.
DST-nano DENSO 2.02.0002* 04.04 This is the current generation VCI used by Honda Canada Inc. Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device.
MVCI Bosch 3.01.60* 04.04 This is the previous generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device.
MongoosePro Honda Noncompliance Recall: 2018-2020 Honda Accord & 2019-2020 Insight BCM Software Update | small light Drew Technologies 1.9.5** 04.04 This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device.
d-briDGe Pro Dearborn Group 3.303** 04.04 This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device.

* These versions may have been superseded. Honda provides the latest supported versions to current i-HDS subscribers.
** Version used in validation program. See Terms and Conditions and Important Notice Regarding Reprogramming below for more details.

 

Reprogramming with the J2534 Rewrite Application in i-HDS

Included in the i-HDS software suite is a new reprogramming application called J2534 Rewrite. This application is made available to all subscribers of the i-HDS software suite and replaces the previous generation software, J2534 Honda Pass-thru Reprogramming Software.

This new application is compatible with generic VCIs that comply with SAE J2534. It must be used to reprogram any Honda/Acura vehicle equipped with ECUs that support reprogramming. Refer to the table below for legacy applicability for the programming of ECMs and PCMs. Though system dependent, late-model vehicles may be equipped with other ECUs that support reprogramming as well, e.g. ABS or VSA. J2534 Rewrite must be used to reprogram these control modules, as instructed in an applicable service bulletin.

As shown in this table, not all legacy Honda/Acura models are equipped with a reprogrammable ECM/PCM. Furthermore, all 2007 and later models not listed in the table are fully supported with this application.

Noncompliance Recall: 2018-2020 Honda Accord & 2019-2020 Insight BCM Software Update | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Noncompliance Recall: 2018-2020 Honda Accord & 2019-2020 Insight BCM Software Update | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Noncompliance Recall: 2018-2020 Honda Accord & 2019-2020 Insight BCM Software Update | small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
Noncompliance Recall: 2018-2020 Honda Accord & 2019-2020 Insight BCM Software Update | small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Noncompliance Recall: 2018-2020 Honda Accord & 2019-2020 Insight BCM Software Update | small light MAXIFLASH PRO (ALT-MF2534)

 

DST-i Information:

MVCI Information:

 

techinfo.honda.com

 


 

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Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Vehicle Communication Interface,Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MK908 Pro II, MS908CV, MK908P and PC
  • 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
  • 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
  • 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
  • 【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
Bestseller No. 6
VXDIAG VCX Nano GDS2 and Tech2Win Diagnostic Tool Compatible for GM/OPEL with Global Diagnostic Programming System GDS & GDS2 Blue
  • 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
  • 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
  • 🚗[Functional] ●USB vehicle-to-PC connectivity●Supports Windows,XP●CE and FCC compliance for hardware●Firmware Updatable. 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models.
  • 🚗[GDS] Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
  • 🚗[Efficient&Convenience] Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop. make sure your computer at least 4GB.Tech2win software only installed on 7 32bit computer and on physical system.Please download the latest vxmanager from vxdiag official website.

Last update on 2024-02-17 / Affiliate links / Images from Amazon Product Advertising API

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