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December 17, 2020 NHTSA CAMPAIGN NUMBER: 20V797000
Fuel Filter May Clog and Cause Engine Stall
An engine stall can increase the risk of a crash or injury.
NHTSA Campaign Number: 20V797
Manufacturer Honda (American Honda Motor Co.)
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 2,690
Summary
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Africa Twin Adventure Sports (CRF1000L) and 2020 Africa Twin Adventure Sports (CRF1100L) motorcycles. Contaminants inside the fuel tank may cause the fuel filter to clog, possibly resulting in an engine stall.
Remedy
Honda will notify owners, and dealers will drain and clean the fuel tank, and replace the fuel filter assembly, free of charge. The recall began on February 4, 2021. Owners may contact Honda customer service at 1-866-784-1870. Honda’s number for this recall is KL4.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Honda Motorcycle or Scooter has a Recall
CRF1000/1100 (AFRICA TWIN) – FUEL FILTER CLOGGING
BACKGROUND
On December 15, 2020, Honda issued a STOP SALE NOTICE in support of a SAFETY RECALL on ALL 2018-2019 CRF1000L2/D2 and CERTAIN 2020 CRF1100L4/D4 (Africa Twin Adventure
Sports) motorcycles to repair a fuel filter clogging issue. Contaminants present in the fuel tank can clog the fuel filter. A clogged fuel filter can cause the motorcycle’s engine to hesitate or stall, increasing the risk of a crash or injury.
ONLY Africa Twin Adventure Sports models (large capacity fuel tanks) are affected. Standard Africa Twin models are not affected.
This Service Bulletin includes the fuel tank cleaning procedure and fuel pump repair procedure (including supporting videos), parts information, and warranty template claim information.
Honda will notify customers with affected vehicles via letter in February 2021, advising to make an appointment with an authorized Honda dealer to perform the recall repair by cleaning the fuel tank and replacing specific components of the fuel pump.
AFFECTED UNITS
Any NEW or USED 2018-2019 CRF1000L2/D2 motorcycle.
Certain NEW or USED 2020 CRF1100L4/D4 motorcycles.
- To search for applicable recalls on a specific unit, you MUST use Unit Information on iN.
DEALER INVENTORY
Effective December 15, 2020, YOU MUST NOT SELL any NEW OR USED 2018-2019 CRF1000L2/ D2 OR CERTAIN affected 2020 CRF1100L4/D4 Africa Twin Adventure Sports motorcycles until it has been repaired according to this Service Bulletin.
- To search for applicable recalls on a specific unit, you MUST use Unit Information on iN.
- To manage your affected inventory, you MUST use your dealer eResponsibility Report on iN.
PARTS INFORMATION
Parts are available through the normal parts ordering process.
| PART NAME | P/N | QTY |
| *FUEL FILTER KIT | 06160-MKK-305 | 1 |
*Kit includes: Suction Filter, Fuel Filter, Pressure Regulator Assy, Pressure Regulator O-ring, Fuel Pump O-ring, Fuel Chamber, Fuel Pump Packing Base
RECALL REPAIR PROCEDURE
Follow the appropriate Service Manual and the written instructions in this Service Bulletin to perform the fuel tank cleaning procedure and recall repair.
In addition, two videos have been included to support the written instructions. These videos include tips to perform the fuel tank cleaning procedure and the fuel pump rebuild.
NOTE: Prior to starting the repair, carefully inspect the fuel tank for any external cosmetic damage and document any damage found.
NOTE: Take great care to protect the fuel tank and other painted surfaces of the motorcycle from damage while performing the repair.
Click the link below to view the fuel tank cleaning tips video.
https://honda.vo.llnwd.net/o10/5160/090111c081e573a0/Africa_Twin_Fuel_Pump_cleaning.html
1. Using a siphon pump or equivalent, remove all the fuel from the fuel tank.
Place removed fuel into a clean container as the fuel will be returned to the fuel tank once the repair is complete.
2. Following the Service Manual, remove the fuel tank from the motorcycle.
3. Be sure to place the fuel tank on a nonabrasive surface when cleaning the fuel tank to avoid cosmetic damage.
4. Plug the fuel vent tube and fuel outlet tube to avoid fuel leaks (as shown).
5. Add one gallon of the removed fuel back into the fuel tank to be used as part of the fuel tank cleaning procedure.
6. Place the fuel tank onto its front stay as shown. Rock the tank from front to back 40 times (front to back counts as one time), using the front stay of the tank as a pivot.
7. Place the fuel tank onto its back stay as shown. Rock the tank from side to side 20 times (side to side counts as one time), using the back stay of the tank as a pivot.
8. While resting on the back stay, position the fuel tank as shown. Rotate the top of the tank 360° counter clockwise 20 times, then rotate 360° clockwise 20 times.
9. Following the Service Manual, remove the fuel pump from the fuel tank.
NOTE: Be careful when removing the fuel pump due to possible excess pressure build up during the fuel tank cleaning procedure.
10. Carefully remove as much of the contaminated fuel as possible using a siphon pump or equivalent.
11. Stand the fuel tank up on its back stay and, using a baster, remove any leftover fuel and contaminants from the fuel tank.
NOTE: The one gallon of fuel used for the cleaning procedure will not be reused. Properly dispose of this fuel.
Click the link below to view the fuel pump rebuild tips video.
https://honda.vo.llnwd.net/o10/5160/090111c081e573a2/Africa_Twin_Fuel_Pump_Repair_Tips.html
12. Begin to disassemble the fuel pump by removing the screws [1], Black wire terminals [2], and stoppers [3]. Disconnect the White wire connector [4] and Blue wire connector [5].
NOTICE: When removing the screws, be sure to use a #2 Phillips head screwdriver with sufficient hand pressure to avoid damaging the screw heads.
13. Remove the fuel filter assembly [1] and
O-ring [2] from the fuel pump stay [3].
NOTICE: When removing the fuel filter assembly, it may be necessary to gently pry against both sides of the base of fuel pump to lift the assembly away from the base being careful not to damage the base or fuel filter assembly.
14. Remove the chamber [1] by releasing the tabs [2].
15. Remove the fuel pump [1] and O-ring [2].
Remove the suction filter [3] from the fuel pump. Remove the pressure regulator [4] and O-ring [5] from the fuel filter [6].
NOTE: It may be necessary to use pliers and a twisting motion to remove the pressure regulator from the fuel filter.
16. Press the tabs on both ends of the reserve sensor [2] then pull out the fuel filter [1].
17. Remove the suction filter [2] from the fuel pump [1].
NOTE: Make sure to not let foreign matter into the fuel pump suction or discharge ports.
18. Assemble the reserve sensor [2] to the new fuel filter [1] by sliding it until it locks in place.
19. Apply engine oil to a new O-ring [2].
Install the O-ring to new pressure regulator [1]. Install the pressure regulator into the fuel filter [3].
20. Remove the suction filter cover [1] from the new suction filter [2] to prevent damage to the suction filter cover during installation.
21. Position the suction filter so that it is aligned evenly with the fuel pump before applying pressure to seat it fully.
NOTE: Once the suction filter is installed, make sure there is no more than 0.5mm gap between the suction filter and the fuel pump body measured by a feeler gauge in the areas shown.
22. Install the suction filter cover [2] to the suction filter [1].
23. Apply engine oil to a new O-ring [1]. Install the O-ring to the fuel pump [2]. Install the fuel pump to the fuel filter. Align the Blue wire [3] with the fuel filter groove [4]. Lead the Black wire [5] through the hole [6] of the fuel filter as shown.
24. Set the Blue wire [1] through the groove [2] of the fuel filter [3] as shown. Install a new chamber [4].
25. Apply engine oil to a new O-ring. Install the O-ring [1] to the fuel pump stay [2].
Install the fuel filter assembly [3] by aligning the groove with the fuel pump stay tab.
NOTE: Completely seat the fuel filter assembly to the fuel pump base using hand pressure until the fuel pump stay tabs are aligned.
26. Install the stoppers [1], Black wire terminals [2], and fuel pump/reserve sensor terminal screws [3]. Tighten the fuel pump/reserve sensor terminal screws with a #2 Phillips head screwdriver to the specified torque below.
TORQUE: 1.0 N·m (0.1 kgf·m, 0.7 lbf·ft) Connect the White wire connector [4] and Blue wire connector [5].
27. Install a new packing [1] onto the fuel pump unit [2].
NOTE: Be careful not to pinch any dirt or debris between the fuel pump unit and packing.
NOTE: Align the packing tab with the fuel pipe.
28. Using the Service Manual, re-install the fuel pump into the fuel tank, and re-install the fuel tank.
29. Re-fill the fuel tank with the fuel removed in the initial removal procedure.
NOTE: Add one gallon of additional fuel to compensate for the fuel used in the cleaning procedure.
DEFECT INFORMATION REPORT
Name of manufacturer:
Honda Motor Co., Ltd., Kumamoto Factory
Manufacturer’s agent:
Jeff Chang
American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746
Identification of potentially affected vehicles:
| Make/Model | Model Year | Dates of Manufacture | Number of Vehicles |
| Honda CRF1000L Africa Twin Adventure Sports | 2018 | 03/20/2018 – 07/24/2018 | 1,292 |
| Honda CRF1000L Africa Twin Adventure Sports | 2019 | 08/30/2018 – 03/27/2019 | 877 |
| Honda CRF1100L Africa Twin Adventure Sports | 2020 | 08/28/2019 – 05/27/2020 | 521 |
Description of the basis for the determination of the recall population:
The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Description of how the vehicles being recalled differ from similar vehicles not included in the recall:
All vehicles produced within the dates of manufacture ranges specified above are affected. As a process improvement, fuel tanks now undergo an additional cleaning process to remove contaminants after welding has been completed.
Identification of affected components:
Component: Fuel Filter Assembly
Part No.:
| Model | Part Number |
| CRF1000L | 16700-MKK-D22 |
| CRF1100L | 16700-MKK-E21 |
Country of Origin: Japan
Manufacturer: Mitsubishi Electric Corporation
Total number of potentially affected vehicles: 2,690
Percentage of affected vehicles that contain the defect: 100%
Defect description:
Zinc oxide, generated in the fuel tank manufacturing/welding process, can contaminate the fuel and clog the fuel filter. Under these conditions, the engine could potentially stall, increasing the risk of a crash.
Chronology:
August – September 2018
Honda received a report of engine hesitation/stalling under acceleration with a clogged fuel filter and debris in the fuel tank, respectively, in the U.S. and Canada markets and began an investigation.
October – December 2018
Investigations were closed, as Honda was unable to identify the root cause.
March 28, 2019
Honda received a report of contaminated fuel in the fuel tank from the Mexico market.
June – July 2019
Honda received initial reports of engine stalling/hesitation from the UK, Italy, and Japan markets.
August 2019
Honda received three reports for engine stalling/hesitation in the U.S. One report identified a clogged fuel filter and the other two reports identified fuel pump failure.
October 2019
Honda received two additional reports of failed fuel pumps in the U.S.
June – December 2019
Honda investigated and analyzed the issues but did not identify a root cause.
January – May 2020
Honda identified that zinc oxide was present in the fuel tank as a result of different welding methods, and undertook further investigation.
March – May 2020
Honda received three additional reports for engine stalling/hesitation that were related to, respectively, clogged fuel filter causing engine bogging and stalling and a failed fuel pump in the U.S.
June – August 2020
Honda received 18 additional claims and reports on the issue in the North American and European markets.
September – November 2020
Honda analyzed and reviewed the increase in occurrences to identify the population of potentially affected vehicles.
December 10, 2020
Honda determined that a defect related to motor vehicle safety exists and decided to conduct a safety recall.
As of December 10, 2020, Honda has received 180 warranty claims, 74 field reports, and no reports of crashes or injuries related to this issue.
Program for remedying the defect:
Registered owners of all affected vehicles will be contacted by mail and asked to bring their vehicle to an authorized Honda motorcycle dealer. The dealer will drain, clean the fuel tank, and replace the fuel filter assembly, for free.
Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
The notification date to dealers: December 15, 2020
The estimated date to start notifications to owners: February 15, 2021
Representative copies of all notices, bulletins and other communications:
A copy of the dealer service bulletin, the final customer notification letter and other dealer communication will be submitted to your office as soon as possible.
A draft of the owner notification letter will be submitted to your office as soon as possible.
Manufacturer’s campaign number: KL4
SEOCONTENT-START
December 17, 2020
Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re: Part 573, Defect Information Report
2018-2020 Model Year Honda Africa Twin Adventure Sports Motorcycles
Fuel Filter Assembly
Dear Mr. Giuseppe:
In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Defect Information Report regarding a safety recall of 2018-2020 model year Honda Africa Twin Adventure Sports motorcycles to address a defect with the fuel filter assembly.
If you have any questions about this report, please feel free to contact me.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
Jeff Chang
Senior Manager
Product Regulatory Office
JC:rq
American Honda Motor Co., Inc.
1919 Torrance Boulevard
Torrance, CA 90501-2746
Phone (310) 783-2000
DEFECT INFORMATION REPORT
573.6(c)(1)
Name of manufacturer: Honda Motor Co., Ltd., Kumamoto Factory
Manufacturer’s agent: Jeff Chang
American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746
573.6(c)(2)
Identification of potentially affected vehicles:
Description of the basis for the determination of the recall population:
The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Description of how the vehicles being recalled differ from similar vehicles not included in the recall:
All vehicles produced within the dates of manufacture ranges specified above are affected. As a process improvement, fuel tanks now undergo an additional cleaning process to remove contaminants after welding has been completed.
Identification of affected components:
Component: Fuel Filter Assembly
Part No.:
Country of Origin: Japan
Manufacturer: Mitsubishi Electric Corporation
573.6(c)(3)
Total number of potentially affected vehicles: 2,690
573.6(c)(4)
Percentage of affected vehicles that contain the defect: 100%
Make/Model
Model Year
Dates of Manufacture
Number of Vehicles
Honda CRF1000L Africa Twin Adventure Sports
2018
03/20/2018 – 07/24/2018
1,292
Honda CRF1000L Africa Twin Adventure Sports
2019
08/30/2018 – 03/27/2019
877
Honda CRF1100L Africa Twin Adventure Sports
2020
08/28/2019 – 05/27/2020
521 Model Part Number
CRF1000L
16700-MKK-D22
CRF1100L
16700-MKK-E21
573.6(c)(5)
Defect description:
Zinc oxide, generated in the fuel tank manufacturing/welding process, can contaminate the fuel and clog the fuel filter. Under these conditions, the engine could potentially stall, increasing the risk of a crash.
573.6(c)(6)
Chronology:
August – September 2018
Honda received a report of engine hesitation/stalling under acceleration with a clogged fuel filter and debris in the fuel tank, respectively, in the U.S. and Canada markets and began an investigation.
October – December 2018
Investigations were closed, as Honda was unable to identify the root cause.
March 28, 2019
Honda received a report of contaminated fuel in the fuel tank from the Mexico market.
June – July 2019
Honda received initial reports of engine stalling/hesitation from the UK, Italy, and Japan markets.
August 2019
Honda received three reports for engine stalling/hesitation in the U.S. One report identified a clogged fuel filter and the other two reports identified fuel pump failure.
October 2019
Honda received two additional reports of failed fuel pumps in the U.S.
June – December 2019
Honda investigated and analyzed the issues but did not identify a root cause.
January – May 2020
Honda identified that zinc oxide was present in the fuel tank as a result of different welding methods, and undertook further investigation.
March – May 2020
Honda received three additional reports for engine stalling/hesitation that were related to, respectively, clogged fuel filter causing engine bogging and stalling and a failed fuel pump in the U.S.
June – August 2020
Honda received 18 additional claims and reports on the issue in the North American and European markets.
September – November 2020
Honda analyzed and reviewed the increase in occurrences to identify the population of potentially affected vehicles.
December 10, 2020
Honda determined that a defect related to motor vehicle safety exists and decided to conduct a safety recall.
As of December 10, 2020, Honda has received 180 warranty claims, 74 field reports, and no reports of crashes or injuries related to this issue.
573.6(c)(8)(i)
Program for remedying the defect:
Registered owners of all affected vehicles will be contacted by mail and asked to bring their vehicle to an authorized Honda motorcycle dealer. The dealer will drain, clean the fuel tank, and replace the fuel filter assembly, for free.
Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
573.6(c)(8)(ii)
The notification date to dealers: December 15, 2020
The estimated date to start notifications to owners: February 15, 2021
573.6(c)(10)
Representative copies of all notices, bulletins and other communications:
A copy of the dealer service bulletin, the final customer notification letter and other dealer communication will be submitted to your office as soon as possible.
A draft of the owner notification letter will be submitted to your office as soon as possible.
573.6(c)(11)
Manufacturer’s campaign number: KL4
********
1 of 9
©2020 American Honda Motor Co., Inc. – All Rights Reserved
Service Bulletin
American Honda Motor Co., Inc.
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training
to correctly and safely maintain your Honda. These procedures should not be attempted by any other individuals and you should not assume this bulletin
applies to your Honda, or that your Honda has the condition described. To determine whether this information applies, contact an authorized Honda dealer.
MTB 17665 (2012)
BACKGROUND
On December 15, 2020, Honda issued a STOP SALE NOTICE in support of a SAFETY RECALL
on ALL 2018-2019 CRF1000L2/D2 and CERTAIN 2020 CRF1100L4/D4 (Africa Twin Adventure
Sports) motorcycles to repair a fuel filter clogging issue. Contaminants present in the fuel tank can
clog the fuel filter. A clogged fuel filter can cause the motorcycle’s engine to hesitate or stall,
increasing the risk of a crash or injury.
ONLY Africa Twin Adventure Sports models (large capacity fuel tanks) are affected.
Standard Africa Twin models are not affected.
This Service Bulletin includes the fuel tank cleaning procedure and fuel pump repair procedure
(including supporting videos), parts information, and warranty template claim information.
Honda will notify customers with affected vehicles via letter in February 2021, advising to make an
appointment with an authorized Honda dealer to perform the recall repair by cleaning the fuel tank
and replacing specific components of the fuel pump.
AFFECTED UNITS
Any NEW or USED 2018-2019 CRF1000L2/D2 motorcycle.
Certain NEW or USED 2020 CRF1100L4/D4 motorcycles.
• To search for applicable recalls on a specific unit, you MUST use Unit Information on iN.
DEALER INVENTORY
Effective December 15, 2020, YOU MUST NOT SELL any NEW OR USED 2018-2019 CRF1000L2/
D2 OR CERTAIN affected 2020 CRF1100L4/D4 Africa Twin Adventure Sports motorcycles until it has
been repaired according to this Service Bulletin.
• To search for applicable recalls on a specific unit, you MUST use Unit Information on iN.
• To manage your affected inventory, you MUST use your dealer eResponsibility Report on iN.
PARTS INFORMATION
Parts are available through the normal parts ordering process.
*Kit includes: Suction Filter, Fuel Filter, Pressure Regulator Assy,
Pressure Regulator O-ring, Fuel Pump O-ring, Fuel Chamber,
Fuel Pump Packing Base
PART NAME P/N QTY
*FUEL FILTER KIT 06160-MKK-305 1
DEALER REPAIR RESPONSIBILITY
• Repairs must be performed by a qualified technician.
• Performing this repair exactly as shown in Repair Procedure instructions is critical for the remedy
to be effective. Carefully follow all instructions.
• Service Management should inspect and confirm the repair.
• Dealer submission of a warranty claim affirms this repair was properly performed.
SAFETY RECALL
Multiple Model: CRF1000/1100 #1
December 2020
CRF1000/1100 (AFRICA TWIN) – FUEL FILTER CLOGGING
Multiple Model: CRF1000/1100 #1
2 of 9 ©2020 American Honda Motor Co., Inc. – All Rights Reserved
December 2020
WARRANTY TEMPLATE CLAIM INFORMATION
After completing the recall repair, immediately
submit the appropriate warranty template
claim below.
*Templates include an additional $6.00 to
cover the cost of fuel used in the fuel tank
cleaning procedure.
CLAIM FILING QUESTIONS
If you have any warranty administration
questions relating to template claims and/or
claim filing procedures, please contact:
Powersports Warranty Online:
iN > Service > Warranty & HondaCare >
Warranty Connect
TECHNICAL QUESTIONS
If you have any technical questions relating to
the repair procedure, please contact:
Powersports TechLine Online:
iN > Service > TechLine > TechLine Connect
To determine if a unit has been repaired, use
Unit Information on iN. Those vehicles with a
“C” by the campaign have already been
repaired.
Follow the appropriate Service Manual and
the written instructions in this Service Bulletin
to perform the fuel tank cleaning procedure
and recall repair.
In addition, two videos have been included to
support the written instructions. These videos
include tips to perform the fuel tank cleaning
procedure and the fuel pump rebuild.
NOTE: Prior to starting the repair, carefully
inspect the fuel tank for any external cosmetic
damage and document any damage found.
NOTE: Take great care to protect the fuel tank
and other painted surfaces of the motorcycle
from damage while performing the repair.
REPAIR TEMPLATE FLAT RATE
CRF1000L2/D2 *KL4A 3.0
CRF1100L4/D4 *KL4B 2.8
RECALL REPAIR IDENTIFICATION
RECALL REPAIR PROCEDURE
Click the link below to view the fuel tank cleaning
tips video.
1. Using a siphon pump or equivalent,
remove all the fuel from the fuel tank.
Place removed fuel into a clean container
as the fuel will be returned to the fuel tank
once the repair is complete.
2. Following the Service Manual, remove the
fuel tank from the motorcycle.
3. Be sure to place the fuel tank on a nonabrasive
surface when cleaning the fuel
tank to avoid cosmetic damage.
4. Plug the fuel vent tube and fuel outlet tube
to avoid fuel leaks (as shown).
5. Add one gallon of the removed fuel back
into the fuel tank to be used as part of the
fuel tank cleaning procedure.
6. Place the fuel tank onto its front stay as
shown. Rock the tank from front to back 40
times (front to back counts as one time),
using the front stay of the tank as a pivot.
Multiple Model: CRF1000/1100 #1
©2020 American Honda Motor Co., Inc. – All Rights Reserved 3 of 9
December 2020
Click the link below to view the fuel pump
rebuild tips video.
12. Begin to disassemble the fuel pump by
removing the screws [1], Black wire terminals
[2], and stoppers [3]. Disconnect the
White wire connector [4] and Blue wire
connector [5].
NOTICE: When removing the screws, be sure
to use a #2 Phillips head screwdriver with sufficient
hand pressure to avoid damaging the
screw heads.
13. Remove the fuel filter assembly [1] and
O-ring [2] from the fuel pump stay [3].
NOTICE: When removing the fuel filter
assembly, it may be necessary to gently pry
against both sides of the base of fuel pump to
lift the assembly away from the base being
careful not to damage the base or fuel filter
assembly.
7. Place the fuel tank onto its back stay as
shown. Rock the tank from side to side 20
times (side to side counts as one time),
using the back stay of the tank as a pivot.
8. While resting on the back stay, position the
fuel tank as shown. Rotate the top of the
tank 360° counter clockwise 20 times, then
rotate 360° clockwise 20 times.
9. Following the Service Manual, remove the
fuel pump from the fuel tank.
NOTE: Be careful when removing the fuel
pump due to possible excess pressure build
up during the fuel tank cleaning procedure.
10. Carefully remove as much of the contaminated
fuel as possible using a siphon pump
or equivalent.
11. Stand the fuel tank up on its back stay and,
using a baster, remove any leftover fuel
and contaminants from the fuel tank.
NOTE: The one gallon of fuel used for the
cleaning procedure will not be reused. Properly
dispose of this fuel.
360° 360°
Multiple Model: CRF1000/1100 #1
4 of 9 ©2020 American Honda Motor Co., Inc. – All Rights Reserved
December 2020
14. Remove the chamber [1] by releasing the
tabs [2].
15. Remove the fuel pump [1] and O-ring [2].
Remove the suction filter [3] from the fuel
pump. Remove the pressure regulator [4]
and O-ring [5] from the fuel filter [6].
NOTE: It may be necessary to use pliers and a
twisting motion to remove the pressure regulator
from the fuel filter.
16. Press the tabs on both ends of the reserve
sensor [2] then pull out the fuel filter [1].
17. Remove the suction filter [2] from the fuel
pump [1].
NOTE: Make sure to not let foreign matter into
the fuel pump suction or discharge ports.
18. Assemble the reserve sensor [2] to the
new fuel filter [1] by sliding it until it locks
in place.
Multiple Model: CRF1000/1100 #1
©2020 American Honda Motor Co., Inc. – All Rights Reserved 5 of 9
December 2020
19. Apply engine oil to a new O-ring [2].
Install the O-ring to new pressure regulator
[1]. Install the pressure regulator into
the fuel filter [3].
20. Remove the suction filter cover [1] from the
new suction filter [2] to prevent damage to
the suction filter cover during installation.
[2]
21. Position the suction filter so that it is
aligned evenly with the fuel pump before
applying pressure to seat it fully.
NOTE: Once the suction filter is installed,
make sure there is no more than 0.5mm gap
between the suction filter and the fuel pump
body measured by a feeler gauge in the areas
shown.
GOOD
ALIGNMENT
NOT GOOD
ALIGNMENT
[2]
No more than 0.5mm gap.
Multiple Model: CRF1000/1100 #1
6 of 9 ©2020 American Honda Motor Co., Inc. – All Rights Reserved
December 2020
22. Install the suction filter cover [2] to the
suction filter [1].
23. Apply engine oil to a new O-ring [1].
Install the O-ring to the fuel pump [2].
Install the fuel pump to the fuel filter. Align
the Blue wire [3] with the fuel filter groove
[4]. Lead the Black wire [5] through the
hole [6] of the fuel filter as shown.
24. Set the Blue wire [1] through the groove
[2] of the fuel filter [3] as shown. Install a
new chamber [4].
25. Apply engine oil to a new O-ring. Install
the O-ring [1] to the fuel pump stay [2].
Install the fuel filter assembly [3] by aligning
the groove with the fuel pump stay
tab.
NOTE: Completely seat the fuel filter assembly
to the fuel pump base using hand pressure
until the fuel pump stay tabs are aligned.
26. Install the stoppers [1], Black wire terminals
[2], and fuel pump/reserve sensor terminal
screws [3]. Tighten the fuel pump/
reserve sensor terminal screws with a #2
Phillips head screwdriver to the specified
torque below.
TORQUE: 1.0 N·m (0.1 kgf·m, 0.7 lbf·ft)
Connect the White wire connector [4] and
Blue wire connector [5].
Multiple Model: CRF1000/1100 #1
©2020 American Honda Motor Co., Inc. – All Rights Reserved 7 of 9
December 2020
27. Install a new packing [1] onto the fuel
pump unit [2].
NOTE: Be careful not to pinch any dirt or
debris between the fuel pump unit and packing.
NOTE: Align the packing tab with the fuel
pipe.
28. Using the Service Manual, re-install the
fuel pump into the fuel tank, and re-install
the fuel tank.
29. Re-fill the fuel tank with the fuel removed
in the initial removal procedure.
NOTE: Add one gallon of additional fuel to
compensate for the fuel used in the cleaning
procedure.
Multiple Model: CRF1000/1100 #1
8 of 9 ©2020 American Honda Motor Co., Inc. – All Rights Reserved
December 2020
License Number Make
Manufacturer Recall Number
Year Model Body Type Vehicle Identification Number
The above described vehicle has been repaired, modified and/or equipped with new emission control
devices to meet applicable California Emission Control Laws.
Dealer’s Name
Date Dealership’s Authorized Signature
Return this certificate to DMV only when required – otherwise retain for your records.
Address, City, State and Zip
X
Vehicle Emission Recall – Proof of Correction
NHTSA Recall 14V-672
Write KL4 in this section.
The California Air Resources Board (CARB) requires vehicle emission related recalls to be completed
prior to California registration renewal. Owners whose affected vehicles have not
received the required recall repair(s) will not be able to renew their vehicle’s California vehicle
registration.
After completing the repair, dealers must issue a completed Vehicle Emission Recall – Proof of Correction
certificate to the vehicle owner. California dealers (and any dealer repairing a California registered
unit) must order the Proof of Correction certificates (item no. S0425) from Helm, Inc. Fill in the appropriate
information on the certificate and give it to the customer. (See the sample below.)
NOTE: It is critical that you write down KL4 as the Recall Number. The certificate may be requested
by the California Department of Motor Vehicles at the time of vehicle registration renewal.
CALIFORNIA REGISTERED VEHICLES ONLY
KL4
February 2021 NHTSA Recall 20V-797
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: XXXXXXXXXXXXXXXXX
Dear Honda Powersports Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
WHAT IS THE REASON FOR THIS NOTICE?
Honda has decided that a defect which relates to motor vehicle safety exists in 2018 – 2019 CRF1000L Africa
Twin Adventure Sports and certain 2020 CRF1100L Africa Twin Adventure Sports motorcycles. During the fuel
tank manufacturing process, contaminants were generated that can mix with fuel and clog the fuel filter. Under
these conditions, the engine could potentially stall and cause the motorcycle to stop, increasing the risk of a
crash.
WHAT WILL HONDA DO?
The dealer will drain, clean the fuel tank, and replace the fuel filter assembly with a redesigned assembly, free
of charge.
WHAT SHOULD YOU DO?
Please call any authorized Honda motorcycle dealer and make an appointment to have the fuel tank drained
and cleaned and the fuel filter assembly replaced with a redesigned assembly, free of charge. Once you
schedule an appointment for your motorcycle, be advised that the replacement process may take
approximately 3 hours. However, your dealer can provide you with a better estimate of the overall time for this
service visit, as it may be necessary to make your motorcycle available for a longer period of time. If you are
not the only rider of this motorcycle, please advise all other riders and passengers of this important safety
information.
For assistance locating a Honda motorcycle dealer, you may call Honda Powersports Customer Service at:
(866) 784-1870 or use the “find a dealer” option on www.powersports.honda.com.
CHECK YOUR MOTORCYCLE FOR OPEN RECALLS
You can check your motorcycle’s eligibility for repair under this or any other recall. Please access the Honda
recall lookup tool at www.powersports.honda.com/recalls.aspx and enter your VIN.
CALIFORNIA OWNERS ONLY
The DMV will not renew your registration until this recall has been completed. After completing the
repair procedure, your dealer will give you a Vehicle Emission Recall – Proof of Correction certificate.
Please make sure the dealer completes and gives you the certificate. Keep the certificate for your
records as proof that the recall was completed. Submit the certificate to the DMV only if the DMV
requests it.
EMISSION WARRANTY
In order to ensure your full protection under the emission warranty provisions, it is recommended that
you have
your vehicle repaired as soon as possible. Failure to do so could be determined as lack of proper
maintenance.
OWNER INFORMATION
You received this recall notice because government regulations require that notification be sent to the last
known owner of record. Our records are based primarily on state registration and title data, which indicate that
you are the current owner of this motorcycle. If this is not the case, or if any of the information is incorrect,
please complete, sign and return the Information Change Card and we will update our records. If you are a
lessor of this motorcycle, Federal Regulations require you to forward this notice to your lessee within ten days.
DO YOU STILL HAVE MORE QUESTIONS?
Should you have any questions about this recall, please contact your authorized Honda motorcycle
dealer. Should you need additional assistance, you may contact Honda Powersports Customer Service toll
free at (866) 784-1870.
If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your
motorcycle without charge and within a reasonable period of time (60 days from the date you first contact the
dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic
Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may
call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
https://www.safercar.gov.
We apologize for any inconvenience this recall may cause you.
Sincerely,
American Honda Motor Co., Inc.
Powersports Products Campaign #KL4 / Service Bulletin: MTB-17665
********
Next Unread Message View Message
December 15, 2020
Re: STOP SALE NOTICE: 2018-2019 CRF1000L2/D2 and 2020 CRF1100L4/D4 (AFRICA TWIN ADVENTURE
SPORTS MODELS)
Dear Honda Dealer:
Honda is issuing a STOP SALE NOTICE on ALL 2018-2019 CRF1000L2/D2 and CERTAIN 2020 CRF1100L4/D4
(Africa Twin Adventure Sports) motorcycles to repair a fuel filter clogging issue. Contaminants present in the fuel
tank can clog the fuel filter. A clogged fuel filter can cause the motorcycle’s engine to stall, increasing the risk of a
crash or injury.
ONLY Africa Twin Adventure Sports models (large capacity fuel tanks) are affected by this STOP SALE.
Standard Africa Twin models are not affected.
Effective immediately, you MUST NOT SELL any affected NEW or USED 2018-2019 CRF1000L2/D2 or CERTAIN
2020 CRF1100L4/D4 (Africa Twin Adventure Sports) motorcycle until it is repaired according to the associated
Service Bulletin.
AFFECTED UNITS
Any NEW or USED 2018-2019 CRF1000L2/D2 and CERTAIN 2020 CRF1100L4/D4 (Africa Twin Adventure Sports)
motorcycle.
To search for applicable recalls on a specific unit, use Unit Information on iN.
To manage your affected inventory, use eResponsibility Report.
SERVICE BULLETIN
Service Bulletin Multiple Model: CRF1000/1100 #1, which includes all of the information relating to this Safety
Recall, will be available on iN by Tuesday, December 22, 2020.
PARTS INFORMATION
Parts will be available through the normal parts ordering process beginning December 22, 2020. See Service Bulletin
Multiple Model: CRF1000/1100 #1 for parts information.
CUSTOMER NOTIFICATION
American Honda intends to mail customer letters to all owners of affected 2018-2019 CRF1000L2/D2 and 2020
CRF1100L4/D4 (Africa Twin Adventure Sports) motorcycles in January 2021. Customers will be informed that their
motorcycle may be affected by a safety related defect and will be advised to make an appointment with an
authorized Honda dealer for repair.
Make sure all departments in your dealership are aware of this Safety Recall.
If you have any questions, please contact AHM TechLine through TechLine Connect on iN or contact your District
Service Manager.
Sincerely,
American Honda Motor Co., Inc.
Sent on 12 15 2020 Expires on 01 15 2021
From American Honda Powersports Products
Subject STOP SALE NOTICE: 2018-2019 CRF1000 and CERTAIN 2020 CRF1100 Africa Twin
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 2
Powersports Division MTB 17665 (2012)
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 2 of 2
********
View Message
December 22, 2020
Re: MULTIPLE MODEL: CRF1000/1100 #1 – FUEL FILTER CLOGGING IS NOW AVAILABLE
Dear Honda Dealer:
The Service Bulletin supporting a SAFETY RECALL on ALL 2018-2019 CRF1000L2/D2 and CERTAIN 2020
CRF1100L4/D4 (Africa Twin Adventure Sports) motorcycles to repair a fuel filter clogging issue is now available on
iN.
Service Bulletin Multiple Model: CRF1000/CRF1100 #1, which includes all of the information relating to this Safety
and Emissions Recall, can be found by navigating to Service>Service Publications>Service Bulletins on iN or
by clicking here.
Parts are available to order and will begin shipping January 04, 2021.
Make sure all departments in your dealership are aware of this action.
If you have any questions, please contact AHM TechLine through TechLine Connect on iN or contact your District
Service Manager.
Sincerely,
American Honda Motor Co., Inc.
Powersports Division MTB 17665 (2012)
Sent on 12 22 2020 Expires on 01 22 2021
From American Honda Powersports Products
Subject SAFETY RECALL: 2018-2019 CRF1000L2/D2 and CERTAIN 2020 CRF1100L4/D4 Fuel Filter
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1
********
********
SEOCONTENT-END
3 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| HONDA | CRF1000L | 2018-2019 |
| HONDA | CRF1100L | 2020 |
9 Associated Documents
Remedy Instructions and TSB
RCRIT-20V797-9498.pdf 2206.312KB
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Recall Acknowledgement
RCAK-20V797-7045.pdf 267.947KB
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Manufacturer Notices(to Dealers,etc) – STOP SALE NOTICE: 2018-2019 CRF1000L2/D2 and 2020 CRF1100L4/D4 (AFRICA TWIN ADVENTURE SPORTS MODELS)
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Defect Notice 573 Report
RCLRPT-20V797-6560.PDF 215.823KB
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Miscellaneous Document – Part 573, Defect Information Report
RMISC-20V797-5204.pdf 242.001KB
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Recall Quarterly Report #1, 2021-1
RCLQRT-20V797-7844.PDF 211.148KB
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Remedy Instructions and TSB
RCRIT-20V797-0876.pdf 2111.614KB
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Manufacturer Notices(to Dealers,etc)- MULTIPLE MODEL: CRF1000/1100 #1 – FUEL FILTER CLOGGING IS NOW AVAILABLE
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Recall Quarterly Report #2, 2021-2
RCLQRT-20V797-1856.PDF 211.25KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V797&docType=RCL
1 Associated Investigation
Clogged fuel filter causing a stall.
NHTSA ID: PE20013
Dated opened: August 10, 2020
The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation (PE) on model year (MY) 2018 – 2020 Honda African Twin (CRF 1000 – 1100) motorcycles based on allegations of a sudden loss of power as a result of an engine stall.
ODI is aware of 26 consumer complaints alleging a stalling condition on the subject motorcycles. Many consumers allege the motorcycle stalled suddenly while riding. While speeds vary, most consumers allege the stalling occurred at highway speeds. This stalling condition is allegedly caused by clogged fuel filters. The subject vehicle fuel filters are becoming contaminated with zinc-oxide (corrosion). The corrosion is coming from the inside of the fuel tank, along the end seam of a joint weld. The corrosion clogs the fuel filter, restricts fuel flow to the engine, and subsequently causes a sudden engine stall. Additionally, ODI has received multiple manufacturer field reports describing stalling due to clogged fuel filters.
During complainant interviews, ODI learned that the bike can sometimes be restarted after the initial stall. However, several consumers described this restart as causing a false sense of security because after the restart, when trying to accelerate and merge into traffic, the bike quickly stalled again upon throttle demand. This time the rider is placed in the middle of traffic, potentially causing a crash or risk of injury.
ODI also learned that Honda implemented a fuel tank cleaning improvement campaign in mid-production (March 6, 2020) as a result of these failures. ODI is not aware of any complaints in the population of bikes manufactured after this production change was implemented.
A Preliminary Evaluation has been opened to determine the frequency of this failure mechanism and understand the conditions that might influence this malfunction on the subject vehicles.
The ODI reports cited above can be reviewed at:https://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11234560,11307903, 11316901, 11319660, 11324033, 11326571, 11327616, 11327924, 11328143, 11328156,11328160, 11328215,11328216, 11328220, 11329323, 11329491, 11329728, 11329851, 11329888, 11329890, 11330442, 11332003, 11337202, 11337739, 11337865, 11337887
- Perfect and easy replacement fit for 1/4" fuel lines. ⚠️Please note that the FLOW direction as the picture shows.
- Manufacturing with APE Racing HIGH FLOW technology for better performance.
- Wide range of application for small gas engine, like motorcycles, ATV, dirt bikes, small tractors, lawn mowers, snowmobiles, garden equipment, Go Karts, generators.
- Durable and Reliable see through fuel filter. Constructed with clear nylon (Gasoline Resistance) housing and sintered bronze element.
- The 90 degree offset in the inlet to outlet ports allowed the removal of a 90 degree bend in the fuel line.
- (2 pack) Replace OEM Parts #,HONDA 16900-MG8-003 Yamaha 4TV-24560-00 Yamaha 1FK-24560-00 YAMAHA 1FK-24450-00 (10 mm inlet and outlet)
- fitment 1989-1990 Honda CB 400F CB1 1987-2000 Honda CBR 600 F1, F2, F3 & F4 Models 1993-1997 Honda CBR 900RR 1987-1988 Honda CBR 1000F Hurricane 1986-1987 Honda GL 1200 Goldwing 1988-2000 Honda GL 1500 Goldwing 1988-1991 Honda NT 650 Hawk GT 1989-1998 Honda PC 800 Pacific Coast 1991-2002 Honda ST 1100 1986-1987 Honda VFR 700F Interceptor 1986/1990-1997 Honda VFR 750 Interceptor 1988-1998 Honda VT 600 Shadow 1998-2007 Honda VT 750 Shadow 1985-2007 Honda VT 1100 Shadow 2003-2007 Honda VTX 1300R/S
- Fitment Yamaha YZF-R6 1999 - 2002 Yamaha YZF600R 1997 - 2007
- Replace OEM Parts HONDA 16900-MG8-003 Yamaha 4TV-24560-00 Yamaha 1FK-24560-00 YAMAHA 1FK-24450-00 Application Models,
- Universal Fuel Filter Motorcycle Dirtbike ATV Moped Scooters, fits for all Outdoor Power Equipment, small non fuel injected cars and motorcycles
- Replace Kawasaki Kohler Small Engines Lawnmower Tractor and any fuel line of same size as the filter lines.
- Fuel Filter Size: 1/4" (6mm-7mm) In-Line; Length: 55mm Fuel filter
- Fuel Line Inside Diameter: 5mm; Length: 4 feet (1.2m)
- Package include: 6x fuel filter + 12x clamp + 4feet fuel line
- Fits Honda CB1 CB400F 1989 1990， CBR1000F 1987 1988, CBR600F 1987 1988 1989 1990 ; CBR600F2 1991 1992 1993 1994, CBR600F3 1995 1996 1997 1998, CBR600F4 1999 2000 ; CBR900RR 1993 1994 1995 1996 1997, Goldwing 1200 GL1200I/GL1200A/GL1200SE 1986 1987;Shadow VLX 600 VT600C 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998
- Fits Honda Goldwing 1500 GL1500A Aspencade 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 ;Goldwing 1500 GL1500I Interstate 1991 1992 1993 1994 1995 1996 ;Goldwing 1500 GL1500SE 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000;ST1100 /ST1100 ABS 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002
- Fits Honda Hawk GT 650 NT650 1988 1989 1990 1991, Interceptor 700 VFR700F 1986，VFR700F2 1987 ;Interceptor 750 VFR750F 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 ;PC800 Pacific Coast 1989 1990 1994 1995 1996 1997 1998, Shadow 1100 VT1100C 1985 1986 1987 1988 1989 1990 1992
- Fits Honda Shadow 1100 VT1100CL 1993 1994 1995, Shadow 1100 VT1100C2 American Classic Edition 1996 1997 1998 ;Shadow ACE 1100 VT1100C2 1995 1996 1997 1998 1999, Shadow ACE 1100 VT1100T Tour 1999 2000 2001;Shadow ACE 750 VT750C 1997 1998 1999 2000 2001 2002 2003, Shadow ACE 750 VT750CD Deluxe 1998 1999 2000 2001 2002 2003
- Fits Honda Shadow Aero 1100 VT1100C3 1998 1999 2000 2001 2002 ,Shadow Aero 750 VT750C 2004 2005 2006 2007 ;Shadow Spirit 1100 VT1100C/VT1100C1 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 ;Shadow Spirit 750 VT750DC 2001 2002 2003 2004 2005 2006 2007;VTX1300R 2004 2005 2006 2007，VTX1300S 2003 2004 2005 2006 2007
- Perfect and easy replacement fit for 1/4" fuel lines, please make sure the fuel flow follow the arrow direction
- Manufacturing with APE Racing HIGH FLOW technology for better performance
- Wide range of application for motorcycles, small tractors, lawn mowers, snowmobiles, garden equipment, Go Karts, generators
- Durable and reliable see through fuel filter
- Particles capture ratio - 40 micron
- Package: 2 pack of 3 x 1.25 x 1.25 inches universal gas inline fuel filter.
- Quality Filter Paper: The number of pleats of the filter paper is dense, and it sticks firmly. This prevents impurities such as dust, moisture from easily mixing into the fuel, ensure the stable operation of the engine.
- Compatible: These filters can be used on 1/4-Inch and 5/16-Inch fuel line. The inputs are barbed for positive fuel line retention when used with the appropriate clamp.
- Application: Universal fuel filters are perfect for snow machines, Go Karts, ATVs, motorcycles, lawn mowers, small tractors, garden tillers, etc.
- Unique Design: Features a translucent body to view fuel content, debris and can easily be replaced with existing hose clamps and no additional hardware.
- Perfect and easy replacement fit for 1/4" fuel lines, please make sure the fuel flow follow the arrow direction
- Double length compare to 6091035 filter for higher flow
- Wide range of application for motorcycles, small tractors, lawn mowers, snowmobiles, garden equipment, Go Karts, generators.
- Durable and reliable see through fuel filter
- Particles capture ratio - 35 micron
- Perfect and easy replacement fit for 1/4" fuel lines. ⚠️Please note the FLOW direction as the picture show.
- Manufacturing with APE Racing HIGH FLOW technology for better performance.
- Wide range of application for small gas engine, like motorcycles, ATV, dirt bikes, small tractors, lawn mowers, snowmobiles, garden equipment, Go Karts, generators.
- Durable and Reliable see through fuel filter. Constructed with clear nylon (Gasoline Resistance) housing and sintered bronze element.
- Particles capture ratio - 40 to 70 micron.
- Package Included: 2x Fuel Filter.
- Size: 0.4x3.1x0.8x0.8 cm / 1.57x1.22x0.31x0.31 inches.
- Made of clear nylon (gasoline resistant) housing.
- Easy installation, stable characteristics, high reliability.
- Suitable for small gas engines, such as motorcycles, ATVs, off-road vehicles, small tractors, lawn mowers, snowmobiles, garden equipment, karts, generators.
- Replace: 8423-01-9909
- Fitment: Honda 125cc 4-Wheeler Rancher Yamaha XT225 Suzuki Kawasaki Snowmobile Dirt Bike ATV UTV Quad
- Fitment: For Suitable for small gas engines, such as motorcycles, ATVs, off-road vehicles, small tractors, lawn mowers, snowmobiles, garden equipment, karts, generators
- Note: Please note the flow direction shown in the picture
- Material: Durable and reliable fuel filter see-through. Made of clear nylon (gasoline resistant) housing and sintered bronze elements
Last update on 2024-03-30 / Affiliate links / Images from Amazon Product Advertising API
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