R0L – Safety Recall: Fuel Cell Stack – Power System Problem Message is Displayed – 2017 Honda Clarity

January 25, 2018

Vehicle May Lose Power

A loss of power can increase the risk of a crash.

 

NHTSA Campaign Number: 18V068

Manufacturer Honda (American Honda Motor Co.)

Components ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM

Potential Number of Units Affected 471

 

Summary

Honda (American Honda Motor Co.) is recalling certain 2017 Clarity Fuel Cell vehicles. The fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have reduced, or a complete loss of, power.

 

Remedy

Honda will notify owners, and dealers will install a software update, free of charge. The recall began February 28, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is R0L.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Honda has a Recall


Service Bulletin

January 26, 2018
Version 1

 

Safety Recall: Fuel Cell Stack – Power System Problem Message is Displayed

 

AFFECTED VEHICLES

Year Model Trim VIN Range
2017 Clarity Fuel Cell ALL Check the iN VIN status for eligibility

 

BACKGROUND

The fuel cell stack generates electricity to power the vehicle through a process that combines hydrogen from the fuel tanks and the oxygen from the air. The stack is made up of many individual cells that act like batteries. Each of these cells is monitored individually by the vehicle so if there is a problem with the fuel cell, a warning message appears on the dash before the fuel cell shuts off. Because of a software issue, the monitoring system may shut down the fuel stack at the same time the message appears, resulting in an unexpected loss of motive power, which reduces vehicle control and increases the risk of a crash.

 

CUSTOMER NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

Some vehicles affected by this campaign may be in your new or used vehicle inventory.

Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before leasing it.

 

CORRECTIVE ACTION

Update the FC (fuel cell) system with the i-HDS.

 

WARRANTY CLAIM INFORMATION

Operation
Number
Description Flat Rate
Time
Defect
Code
Symptom
Code
Template ID Failed
Part
Number
3105H7 Update the FC system with the i-HDS. 0.2 hr 6CL00 R0L00 A18016A 3K201-5WM-A22

Skill Level: Repair Technician

 

 

SOFTWARE INFORMATION

NOTE

Unnecessary or incorrect repairs resulting from a failure to update the i-HDS or MVCI are not covered under warranty. i-HDS Software Version: 1.004.005 or later

J2534 Software Information:

  • PC Application Version: 1.1.0.2 or later
  • Database update: 28-DEC-2017 or later

Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above. Do only the update listed in this service bulletin.

You cannot apply the updates with the MVCI as a standalone tool. To update the vehicle, you must use the MVCI or DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS.

For more information about updating the iHDS, MVCI, or DST-i and vehicle systems, refer to Service Bulletin01-023, Updating tControl Units/Modules.

Trim Software System Program ID (or later) Program P/N (or later)
2017 Clarity Fuel Cell FC WMA220 3K201-5WM-A22

 

REPAIR PROCEDURE

NOTE

  • You cannot update the vehicle using the MVCI as a standalone tool.
  • Do not use the MongoosePro VCI tool.
  • Connect a fully charged 12-volt jumper battery to the vehicle, and leave it connected during the entire procedure to maintain steady voltage.
  • Never turn the ignition to OFF or ACCESSORY during the update. If there is a problem with the update, leave the ignition turned to ON.
  • To prevent control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power windows, door locks, etc.) during the update.
  • If you see the following Error Display, check that you are using the correct tool (MVCI or DST-i) with the i-HDS.

Error Display

 

To change this, click on either of the SETTING selection buttons at the bottom of the J2534 initial screen as shown.

SETTING selection buttons

 

  1. Make sure the 12-volt battery is fully charged. Check the condition of the 12-volt battery using the GR8 battery diagnostic station. If necessary, replace the battery before updating the FC software. Refer to Service Bulletin 88-023, Battery Testing and Replacement.
  2. Connect a fully charged jumper battery to the vehicle, and leave it connected during the update to maintain steady voltage.
  3. Make sure the parking brake is applied and the headlights are turned off. Turn the power mode to ON by pressing the start button twice.

NOTES

  • Do not press the brake pedal while pressing the start button.
  • The MID should not display “Ready to Drive.”
  1. Update the FC software by selecting the i-HDS Diagnostic System Refer to Service Bulletin 01-023, Updating Control Units/Modules

NOTE

Do not use the Rewrite icon on your desktop.

Rewrite icon

 

  1. Select J2534 Rewrite.

J2534 Rewrite

 

  1. Confirm the software is the same or later as listed in SOFTWARE INFORMATION.

Confirm the software

 

  1. Select Start, then follow the screen prompts.

NOTE:

  • Do not enter a bulletin number.

Do not enter a bulletin number

 

  • If you receive a message that the vehicle has been already updated or that no update is available, check the FC Data List. The header should indicate one of the following numbers (or later).

3K201-5WM-A22

  • The program ID’s are displayed when you click this icon.

program ID's

 

  • If the program part numbers do not match those listed above, the i-HDS software needs to be reinstalled. Contact the Special Tools Hotline at 800-346-6327 for assistance
  1. Remove the 12-volt jumper battery.

END


1 Affected Product

Vehicle

MAKE MODEL YEAR
HONDA CLARITY FUEL CELL 2017

14 Associated Documents

Recall 573 Report-Amendment 2

RCLRPT-18V068-1600.PDF 215.182KB

Download (PDF, 210KB)


ISSUED Owner Notification Letter(Part 577)

RCONL-18V068-9604.pdf 130.025KB

Download (PDF, 127KB)


AMENDED DEFECT INFORMATION REPORT

RMISC-18V068-3519.pdf 47.234KB

Download (PDF, 46KB)


Statement by American Honda Regarding Fuel Cell ECU Software Recall: 2017 Honda Clarity

RMISC-18V068-5364.pdf 73.234KB

Download (PDF, 72KB)


Recall Acknowledgement

RCAK-18V068-5555.pdf 247.427KB

Download (PDF, 242KB)


DEFECT INFORMATION REPORT

RMISC-18V068-4990.pdf 77.608KB

Download (PDF, 76KB)


Manufacturer Notices(to Dealers,etc) – DATE: January 26, 2018 Re: Safety Recall: 2017 Fuel Cell Stack – Power System Problem Message is Displayed

RCMN-18V068-1821.pdf 62.139KB

Download (PDF, 61KB)


Defect Notice 573 Report

RCLRPT-18V068-2502.pdf 215.077KB

Download (PDF, 210KB)


Recall 573 Report-Amendment 1

RCLRPT-18V068-2582.PDF 215.172KB

Download (PDF, 210KB)


Remedy Instructions and TSB – Service Bulletin 18-016 January 26, 2018 Version 1

RCRIT-18V068-6879.pdf 7055.84KB

Download (PDF, 6.73MB)


Recall Quarterly Report #1, 2018-1

RCLQRT-18V068-0770.PDF 214.508KB

Download (PDF, 209KB)


Recall Quarterly Report #3, 2018-3

RCLQRT-18V068-1736.PDF 211.314KB

Download (PDF, 206KB)


Recall Quarterly Report #4, 2018-4

RCLQRT-18V068-0646.PDF 211.422KB

Download (PDF, 206KB)


Remedy Instructions and TSB

RCRIT-18V068-8101.pdf 144.532KB

Download (PDF, 141KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V068&docType=RCL


 

i-HDS Diagnostic Software and J2534 Reprogramming Software

 

Honda J2534 Pass-Thru User Guide

Honda J2534 Pass-Thru Software Download

Latest ECU Software

 

Vehicle Communication Interfaces (VCI)

The i-HDS software supports the use of a generic pass-thru VCI that is compliant with SAE J2534-1 and J2534-2. However, Honda recommends the Denso DST-i or the Bosch MVCI for use on Honda and Acura vehicles, as Honda has worked closely with these manufacturers to ensure their hardware and our software interact safely and within the J2534-1 and -2 specifications, for both diagnostics and reprogramming. If you choose to use a generic VCI, please carefully consider the customer and technical support options you will receive from your chosen device supplier. Honda does not provide technical or customer support for generic VCI devices.

The VCI Application Table below lists devices that either are approved and supported by Honda or are known to have completed and passed an independent, exhaustive validation program with our i-HDS software suite.

Manufacturer Version Information Notes VCI Name
Firmware J2534 API
DENSO 2.00.0010* 04.04 This is the current generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device. DST-i
Bosch 3.01.54* 04.04 This is the previous generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device. MVCI 
Drew Technologies 1.7.7** 04.04 This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device. MongoosePro Honda 
Dearborn Group 3.303** 04.04 This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device. d-briDGe Pro 

* These versions may have been superseded. Honda provides the latest supported versions to current i-HDS subscribers.
** Version used in validation program. See Terms and Conditions and Important Notice Regarding Reprogramming below for more details.

CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
VSI J2534 ECU Reprogrammer & Diagnostic Adapter
MAXIFLASH PRO (ALT-MF2534)

 

DST-i Information:

 

MVCI Information:

 

techinfo.honda.com

 

 

Bestseller No. 2
VXDIAG VCX Nano Toyota and Lexus Diagnose and Programming Tool Compatible with J2534
  • VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
  • VXDIAG VCX Nano for Toyota, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
  • OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
  • Small size, easy to carry and convenient for us
  • We provide full time online support, if you have any questions about our device, please feel free to contact us online via ask us a question or send us email
Bestseller No. 3
Autel Maxisys Elite Diagnostic Tool (Upgraded Version of MS908P Pro) with WiFi BT Full OBD2 Automotive Scanner with J2534 ECU Programming & 2 Years Free Update
  • ADVANCED ECU CODING Exceptional OE-Level functionality from comprehensive OBDII diagnostics & services to advanced ECU coding and programming working with a SAE J2534-1 & -2 compliant vehicle programming pass-thru interface
  • EXTENSIVE VEHICLE COVERAGE; The most extensive complete system coverage for more than 80 US domestic, Asian and European makes and models
  • AUTOMATIC SYSTEM Automatic system and software updates with real-time push message notifications via internet with instant remote control tech support anytime, anywhere and interactive Data Logging sessions enable direct contact with Autel
  • ACCURATE DIAGNOSIS Support for first-hand troubleshooting of diagnostic bugs and errors, and one-stop multitasking designed for ideal management of workshop operations to keep all data files, customer info, and vehicle records well organized
  • UNIQUE ERGONOMIC DESIGN; with rubberized outer protection and a rugged internal housing
Bestseller No. 4
SZ-TONDA Techstream Toyota Vci J2534 Cable - V14.10.028 Software 64bit Mini VCI J2534 OBD2 Global Techstream Windows 10 Diagnostic Code Reader (Size)
  • ONLINE TECHNICAL SUPPORT - Online professional technical support by Teamviewer available if you meet any problem !
  • VERSION - V1.4.1 Cable firmware ,Techstream proggram: V14.10.028 ,V14.00.019 and other old spare versions
  • COMPATIBLE SYSTEMS - All windowns computer :Windows XP/Vista/7/8 /8.1/10 Both 32bit and 64bit (Professional/Enterprise/Ultimate Version)
  • SUPPORTED MODELS - All 1998-2018 TOYOTA/LEXUS/SCION vehicles,For few functions on few old cars(such as before 2005),We recommend to use firmware V2.0.4 cable
  • WORK WITH ANTIVIRUS PROGRAM - only two files maybe taken as malicious by few version Norton/MACfee on very few 64bit system,You can delete one if you are worried.
Bestseller No. 5
Autel MaxiCOM MK908P Diagnostic Tool Automotive Full System Diagnoses Coding and J2534 ECU Programming, The Upgraded Version of MS908P
  • ECU PROGRAMMING: The diagnostic tool comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues.
  • VEHICLE COVERAGE: The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service.
  • ADVANCED HARDWARE: MK908P, as the advanced version of MS908P, features the 10. 1" 1920*1200 screen upgraded from 9. 7" 1024*768, and the battery capacity is 15000mAh increased by 4000 mA. Also, it has a better anti-impact protection design.
  • BI-DIRECTIONAL CONTROL: The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems.
  • ADDITIONAL SERVICE: The MK908P is designed to serve users with a rich array of easy-to-use functions and features. The Maxi Fix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software.
Bestseller No. 6
CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
  • The CarDAQ-Plus2 is the next generation Drew Technologies J2534-1 and J2534-2 device with advanced support for J2534 v05.00 and DoIP.
  • Features High Speed USB and support for global vehicles.
  • Meets all of today's SAE J2534 standards.
  • Rugged plastic case included for safe and convenient transporting.
  • Free J2534 Toolbox application, online software updates and phone support.
Bestseller No. 7
Autel Scanner Maxisys CV Maxisys MS908CV Heavy Duty Diagnostic Scan Tool With J-2534 ECU Programming,Bluetooth/Wifi Enabled & Wireless Connection with free MP408
  • POWERFUL DIAGNOSIS &ANALYSIS: The Autel Maxisys MS908CV is especially made for working on Heavy Duty vehicles. It contains a whole set of heavy duty vehicle connectors and provides access to all the commonly performed service functions: Oil Reset, EPB, Brake Bleeding, DPF & SCR, Immo & keys, Injector Throttle and other regular maintenance functions.
  • ADVANCED ECU CODING & PROGRAMMING: The complete diagnostic tool kit includes a compact sized MaxiFlash Elite which performs J2534 and J2534-2 pass-thru programming and provides Bluetooth VCI communication between the vehicle and the MaxiSys CV tablet.
  • SPECIAL FUCTIONS: The diagnostic scan tool provides the special functions that complete repairs including Injector Quantity Adjustment, DPF Regeneration, Adaptations, Calibrations, Maintenance Resets.
  • STRONG FEATURES: The automotive scanner read and clear codes, view and graph live data, perform tool-guided maintenance services, complete an array of special functions and diagnose manufacturer-specific systems including Allison transmissions, Bendix ABS Brake systems, Detroit Diesel Engines and Eaton and Wabash ABS trailer brakes.
  • WIDE VEHICLE COVERAGE: Extensive vehicle coverage for more than 80 US, Asian and European commercial vehicles and industrial machine brands.
Bestseller No. 8
Autel Maxisys CV MS908CV Heavy Duty Diagnostic Tool with J-2534 ECU Programming, BT, WiFi Connection
  • The Autel Maxisys MS908CV is especially made for working on Heavy Duty vehicles. It contains a whole set of heavy duty vehicle connectors and provides access to all the commonly performed service functions: Oil Reset, EPB, Brake Bleeding, DPF & SCR, Immo & keys, Injector Throttle and other regular maintenance functions
  • The complete diagnostic tool kit includes a compact sized MaxiFlash Elite which performs J2534 and J2534-2 pass-thru programming and provides BT VCI communication between the vehicle and the MaxiSys CV tablet.
  • The diagnostic scan tool provides the special functions that complete repairs including Injector Quantity Adjustment, DPF Regeneration, Adaptations, Calibrations, Maintenance Resets.
  • The automotive scanner read and clear codes, view and graph live data, perform tool-guided maintenance services, complete an array of special functions and diagnose manufacturer-specific systems including Allison transmissions, Bendix ABS Brake systems, Detroit Diesel Engines and Eaton and Wabash ABS trailer brakes.
  • Extensive vehicle coverage for more than 80 US, Asian and European commercial vehicles and industrial machine brands.
SaleBestseller No. 9
Autel MaxiCOM MK908P Diagnostic Scanner Automotive Scan Tool with ECU Programming and J2534 Reprogramming + Free Oscilloscope MaxiScope MP408
  • 【SUPERIOR CODING & PROGRAMMING】 Supports coding and programming especially for BMW and Mercedes. With the VCI of MK908P for SAE J2534-1 and J2534-2 protocols, it can replace the existing software and firmware in ECU without expensive original equipment.
  • 【WIDE DIAGNOSTIC SOLUTIONS】 Well capable of VCM coding and programming, TPMS coding, intelligent cruise control (ICC), ECU coding, live data, dashboard matching, airbag system reset, anti-theft key matching and more.
  • 【POWERFUL DIAGNOSTIC TOOL】 The oscilloscope MP408 combine with MaxiCOM MK908P is able to measure and test virtually all the electrical and electronic components and circuits in any modern vehicles, providing you an insight to the inner workings of a vehicle's electronic circuits.
  • 【HIGH-EFFICIENCY OF USE】 Being MS908P upgraded, it is Autel's latest and most sophisticated diagnostic scanner which boasts the best hardware including Hexa-CPU, 2GB RAM etc. for fast boot-up and multitasking, and the ergonomic design to resist damage of heavy use.
  • 【WARRANTY & UPDATE】 You can get quality related services within 12 months warranty, besides, 12 months free online update is available for the latest bug fixes and newly added parameters and car models.
Bestseller No. 10
Autel MaxiCom MK908P OBDII All System Diagnostic Scanner J2534 ECU Programming Coding + TPMS Tool TS401 + Digital Inspection Camera MV108
  • J2534 ECU Programming: The diagnostic tool comes with a J2534 ECU programming tool (also used as a VCI box) that is a SAE J2534-1 & -2 compliant pass thru reprogramming interface device. Using the updated OEM software, it is capable of helping BMW and Benz users replace the existing software/firmware in the Electronic Control Units (ECU), program new ECUs and fix software-controlled drivability issues and emission issues.
  • All System Diagnostics: Simply accessing the diagnostic modes via AutoVin or Control Unit, and you're able to perform diagnosis over all the systems on the vehicle's ECU in order to locate fault systems and retrieve DTCs.
  • Accesses the Special Functions: The diagnostic tool is specially designed with the Service section to provide you with quick access to the vehicle systems for various scheduled service and maintenance performances. It provides component adaptation or variant coding functions for custom configurations, and also allows you to reprogram adaptive values for certain components after making repairs.
  • ECU Coding: The Coding function is used to re-flash the vehicle control modules, it allows you to update the computer software on the vehicle to the latest version, as well as to reprogram adaptive data for certain components after making repairs or replacements, providing ways for the issues of Drivability, Fuel Efficiency, Power Loss, Fault Codes, Durability of Mechanical Parts.
  • Multiple Languages: English, Simplified Chinese, Traditional Chinese, Spanish, French, German, Polish, Italian, Japanese, Korean, Dutch, Portuguese, Turkish, Swedish, Thai, Arabic, Russian

Last update on 2019-07-12 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-07-12 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.