KC2 – Safety Recall: 2015 TLX V6 A/T Sensor Cluster Crimp Failure – 2015 Acura TLX

NHTSA Campaign Number: 16V640
Manufacturer Honda (American Honda Motor Co.)
Components POWER TRAIN
Potential Number of Units Affected 8,354

 

Transmission may Unexpectedly Shift to Neutral

If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

 

Summary

Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura TLX 2WD and 4WD vehicles.

In the affected vehicles, the transmission wire harness connections may have insufficient crimps, and, as a result, the transmission may unexpectedly shift to neutral.

 

Remedy

Acura has notified owners, and dealers will, based on the automatic transmission serial number, update the transmission software to prevent the transmission from shifting into neutral due to a faulty crimp, free of charge.

The recall began January 13, 2017.

Owners may contact Acura Client Relations at 1-888-234-2138.

Honda’s number for this recall is KC2.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Acura has a Recall

 

B16-075
November 1, 2016
05148 Version 2

 

Safety Recall: 2015 TLX V6 A/T Sensor Cluster Crimp Failure

Supersedes 16-075, dated September 3, 2016 to include WARRANTY CLAIM INFORMATION, SOFTWARE INFORMATION, and REPAIR PROCEDURE

 

AFFECTED VEHICLES

Year Model Trim VIN Range
2015 TLX V6 with A/T Check the iN VIN status for eligibility

 

BACKGROUND

When the transmission control module (TCM, but it may also be referred to as a TCU) detects certain DTCs, the TCM  puts the transmission into a failsafe or backup mode. Currently, when the vehicle is put into backup mode, the transmission shifts to neutral and forward momentum may be lost. A software was developed to change the failsafe mode from a neutral state to a gear hold mode.

 

CLIENT NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

Some vehicles affected by this campaign may be in your new or used vehicle inventory. Federal law requires that all affected new vehicles be repaired before sale. In addition, failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure.

Furthermore, state law may provide American Honda with the right to seek indemnification in any such claim or lawsuit. To see if a vehicle in inventory is affected by this recall, do a VIN status inquiry before selling it.

 

CORRECTIVE ACTION

Update the TCM software.

 

WARRANTY CLAIM INFORMATION

Operation Number Description Flat
Rate
Time
Defect Code Symptom Code Template ID Failed Part Number
2185A7 Update the TCM software. 0.2 hr 6TF00 KC200 16-075N 28103-5J4-3050
A Add for idle learn. 0.1 hr

 

SOFTWARE INFORMATION

NOTE: Unnecessary or incorrect repairs resulting from a failure to update the i-HDS or MVCI are not covered under warranty.

i-HDS Software Version: 1.001.011 or later

J2534 Software Information:
PC Application Version 1.0.1.15 or later
Database update 26-OCT-2016 or later

Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above.

Do only the update listed in this service bulletin.

You cannot apply the updates with the MVCI as a standalone tool. To update the vehicle you must use the MVCI or the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS.

For more information about updating the i-HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-026, Updating Control Units/Modules.

Trim Software System Program ID (or later) Program P/N (or later)
2015 TLX 2WD BASE/TECH TCM J43050 28103-5J4-3050
2015 TLX 2WD ADV TCM J43060 28103-5J4-3060
2015 TLX AWD

BASE/TECH

TCM L93050 28103-5L9-3050
2015 TLX AWD ADV TCM L93060 28103-5L9-3060

 

REPAIR PROCEDURE

NOTE:

  • You can’t update the vehicle using the MVCI as a standalone tool.
  • Do not use the MongoosePro VCI tool.
  • Make sure the 12 volt battery is fully charged before starting an update.
  • Connect a fully charged jumper battery to the vehicle and leave it connected during the entire procedure to maintain steady voltage.
  • Never turn the ignition to OFF or ACCESSORY during the update. If there is a problem with the update, leave the ignition turned to ON.
  • To prevent transmission control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power windows, door locks, etc.) during the update.
  • If you see the following Error Display, check that you are using the correct tool (MVCI or DST-i) with the i-HDS.

Error Display

 

To change this, click on either of the SETTING selection buttons at the bottom of the J2534 initial screens as shown.

SETTING

SETTING

 

  1. Make sure the parking brake is applied and the headlights are off.
  2. Update the TCM software by selecting the i-HDS Diagnostic System icon. Refer to Service Bulletin 01-023, Updating Control Units/ Modules.

NOTE: Do not use the Rewrite icon on your desktop.

i-HDS Diagnostic System

 

  1. Select J2534 Rewrite.

J2534 Rewrite

 

  1. Confirm the software is the same or later as listed in SOFTWARE INFORMATION.

Confirm the software is the same or later

 

  1. Select Start, then follow the screen prompts. NOTE:
    • Don’t enter a bulletin number.
    • If you receive a message that the vehicle has been already updated or that no update is available, check the transmission data list. The header should indicate one of the following numbers (or later).
28103-5J4-3050 28103-5J4-3060 28103-5L9-3050 28103-5L9-3060
  • If the program part numbers do not match those listed above, the i-HDS software needs to be reinstalled. Contact the Special Tools Hotline at 800-346-6327 for assistance.

Select Start

 

END

 

October 2016
NHTSA Recall 16V-640

 

IMPORTANT SAFETY RECALL

This notice applies to your vehicle: 99999999999999999

Dear JOHN Q SAMPLE,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

WHAT IS THE REASON FOR THIS NOTICE?

American Honda Motor Co., Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2015 model year Acura TLX vehicles equipped with a transmission wire harness and transmission supplied to Acura by ZF Transmission Gray Court (ZF). Acura’s decision to conduct this recall is based on ZF’s determination that, due to a manufacturing error, some transmission wire harnesses contained in transmission assemblies supplied to Acura may have been insufficiently crimped and could cause the transmission to malfunction. If this malfunction were to occur, it could result in an unexpected loss of motive power, which reduces vehicle control and increases the risk of a crash. Although not every vehicle may be impacted by this defect, it is not possible for you to detect if your vehicle is impacted through your driving experience or from a visual inspection. Please follow the instructions below to have the free remedy applied at your local dealer.

 

WHAT WILL ACURA DO?

The updated software needed to reprogram the transmission control unit will become available in December 2016. Acura will send you another letter when the updated software becomes available.

If you experience a loss of motive power, and it is determined to be directly related to this condition, please contact your local Acura dealer for a transmission assembly replacement.

 

CHECK YOUR VEHICLE FOR OPEN RECALLS

To check your vehicle s eligibility for repair under this or any other recall, please visit the Acura Recall Lookup tool at www.recalls.acura.com and enter your Vehicle Identification Number (VIN).

 

OWNER INFORMATION

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner of this vehicle. If this is not the case, or if any of the information is not correct, please complete, sign and return the Information Change Card and we will then update our records. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.

 

DO YOU STILL HAVE MORE QUESTIONS?

Should you have any questions about this recall, please contact your authorized Acura dealer. Should you need additional assistance, you may contact Acura Client Relations at 1-888-234-2138.

If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge, within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE, Washington, DC  20590. Alternatively, you may call the NHTSA s toll-free Safety Hotline at 888-327-4236 (TTY 800-424-9153), or go to http://www.safercar.gov.

 

We apologize for any inconvenience this recall may cause you.

Sincerely,

American Honda Motor Co., Inc
Acura Automobile Division

 

Campaign #KC2 / Service Bulletin #16-075

 

 

January 2017
NHTSA Recall 16V-640

 

IMPORTANT SAFETY RECALL

This notice applies to your vehicle: 99999999999999999

Dear JOHN Q SAMPLE,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

WHAT IS THE REASON FOR THIS SECOND NOTICE?

In late October 2016, a notice was mailed to inform you that American Honda Motor Co., Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2015 model year Acura TLX vehicles equipped with a transmission wire harness and transmission supplied to Acura by ZF Transmission Gray Court (ZF). Acura’s decision to conduct this recall is based on ZF’s determination that, due to a manufacturing error, some transmission wire harnesses contained in transmission assemblies supplied to Acura may have been insufficiently crimped and could cause the transmission to malfunction. If this malfunction were to occur, it could result in an unexpected loss of motive power, which reduces vehicle control and increases the risk of a crash. Although not every vehicle may be impacted by this defect, it is not possible for you to detect if your vehicle is impacted through your driving experience or from a visual inspection. Please follow the instructions below to have the free remedy applied at your local dealer.

 

WHAT WILL ACURA DO?

The software to update the programming of your transmission control unit is now available at your Acura dealer. This software update will be applied to your vehicle free of charge.

If you experience a loss of motive power, and it is determined to be directly related to this condition, please contact your local Acura dealer for a transmission assembly replacement.

 

WHAT SHOULD YOU DO?

Call any authorized dealer and make an appointment to receive the updated software. The complete repair time may take approximately 18 minutes however, please confirm with your dealer the amount of time your vehicle will need to be at the dealership. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information!

 

CHECK YOUR VEHICLE FOR OPEN RECALLS

To check your vehicle s eligibility for repair under this or any other recall, please visit the Acura Recall Lookup tool at www.recalls.acura.com and enter your Vehicle Identification Number (VIN).

 

OWNER INFORMATION

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner of this vehicle. If this is not the case, or if any of the information is not correct, please complete, sign and return the Information Change Card and we will then update our records. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.

 

DO YOU STILL HAVE MORE QUESTIONS?

Should you have any questions about this recall, please contact your authorized Acura dealer. Should you need additional assistance, you may contact Acura Client Relations at 1-888-234-2138.

If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge, within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE, Washington, DC  20590. Alternatively, you may call the NHTSA s toll-free Safety Hotline at 888-327-4236 (TTY 800-424-9153), or go to http://www.safercar.gov.

 

We apologize for any inconvenience this recall may cause you. Sincerely,

 

American Honda Motor Co., Inc.
Acura Automobile Division

Campaign #KC2 / Service Bulletin #16-075

 

https://static.nhtsa.gov/odi/rcl/2016/RCRIT-16V640-8533.pdf

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i-HDS Diagnostic Software and J2534 Reprogramming Software

 

Honda J2534 Pass-Thru User Guide

Honda J2534 Pass-Thru Software Download

Latest ECU Software

 

DST-i Information:

 

MVCI Information:

 

techinfo.honda.com

 

 

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