A14-078
December 23, 2015
00317-01777 Version 4
Excessive Vibration Between 30 and 65 MPH
Supersedes 14-078, dated April 13, 2015, to revise the information highlighted in yellow
AFFECTED VEHICLES
| Year | Model | Trim | VIN Range |
| 2012 | Pilot | 2WD | 5FNYF3H..CB029003 and earlier with Continental PCM |
| 2012 | Pilot | 4WD | 5FNYF4H..CB058213 and earlier with Continental PCM |
| 2012 | Pilot | 2WD | 5FNYF3H..CB029004 and later with Keihin PCM |
| 2012 | Pilot | 4WD | 5FNYF4H..CB058214 and later with Keihin PCM |
| 2013–15 | Pilot | ALL | ALL with Keihin PCM |
REVISION SUMMARY
Under WARRANTY CLAIM INFORMATION, a failed part number (FPN) was changed.
SYMPTOM
Under certain driving conditions, there is excessive vibration between 30 and 65 mph.
POSSIBLE CAUSES
For 2WD and 4WD vehicles, the calibration VCM operation combined with the action of the lock up torque converter creates excessive vibration.
Additionally for 4WD vehicles, the propeller shaft’s center support bearing bushing material may not effectively dampen vibrations in cold (below 32ºF) temperatures.
CORRECTIVE ACTION
Do the inspection procedure, and based on your results, you may need to update the PCM. For 4WD vehicles, you may also need to replace the propeller shaft.
SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from a failure to update the HDS or MVCI are not covered under warranty.
MVCI Control Module (CM) Update:
Application Version 3.001.040 or later
Database update 17-March-2015 or later
HDS Software Version:
3.016.018 or later
Before beginning the repair, make sure that both the HDS and MVCI are updated as listed above. Do only the update listed in this service bulletin.
Check that the MVCI indicates the applicable program ID listed below (or a later program ID) as the Available Update when the update begins.
If the MVCI displays This vehicle does not need an update at this time during the update, the software for this service bulletin is already installed.
For more information about updating the HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023, Updating Control Units/Modules.
KEIHN PCM
| Year/Model | PGM-FI Program ID (or later) | PGM-FI Program P/N (or later) | A/T Program ID (or later) | A/T Program P/N (or later) | System to Update |
| 2012 Pilot 2WD | N0A070 | 37805-RN0-A07 | N0A030 | 37806-RNO-A03 | PGM-FI and A/T |
| 2012 Pilot 4WD | N0A970 | 37805-RN0-A97 | N0A930 | 37806-RNO-A93 | PGM-FI and A/T |
| 2013 Pilot 2WD | N0M030 | 37805-RN0-M03 | N0A030 | 37806-RNO-A03 | PGM-FI and A/T |
| 2013 Pilot 4WD | N0M930 | 37805-RN0-M93 | N0A930 | 37806-RNO-A93 | PGM-FI and A/T |
| 2014 Pilot 2WD | N0M030 | 37805-RN0-M03 | N0A030 | 37806-RNO-A03 | PGM-FI and A/T |
| 2014 Pilot 4WD | N0M930 | 37805-RN0-M93 | N0A930 | 37806-RNO-A93 | PGM-FI and A/T |
| 2015 Pilot 2WD | N0M120 | 37805-RN0-M12 | N0A030 | 37806-RNO-A03 | PGM-FI and A/T |
| 2015 Pilot 4WD | N0M820 | 37805-RN0-M82 | N0A930 | 37806-RNO-A93 | PGM-FI and A/T |
*Keihin PCMs contain two chips that require you to update both the PGM-FI and A/T system software.
CONTINENTAL PCM
| Year/Model | PGM-FI Program ID (or later | PGM-FI Program P/N (or later) | System to Update |
| 2012 Pilot 2WD | N0B250 | 37805-RN0-B25 | PGM-FI |
| 2012 Pilot 4WD | N0B350 | 37805-RN0-B35 | PGM-FI |
For more information about Keihin and Continental PCMs and how they are different, refer to the ServiceNews article
“New PCM Supplier for Odysseys and Pilots.”
PARTS INFORMATION
| Part Name | Part Number | Quantity |
| Bolt Washer | 90382-SZA-003
Genuine Honda 90382-SZA-003 Bolt and Washer
| 2 |
| Flange Bolt (10 mm x 25 mm) | 90113-S3V-A00
Honda Bolt Flange (10x25) - 90113-s3v-a00
| 8 |
| Propeller Shaft (for 4WD) | 40100-SZA-S01 | 1 |
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Software Update Only
| Operation Number | Description | Flat Rate Time | Template ID | Failed Part Number |
| 2200A0 | REPAIR PROCEDURE A:
For 2WD vehicles: Update the PCM (includes test-drive and diagnosis). | 0.8 hr | 14-078A | 37820-RN0-A95 |
| REPAIR PROCEDURE B:
For 4WD vehicles: Update the PCM (includes test-drive and diagnosis). | 0.8 hr | 14-078B | 37820-RN0-A95 |
Defect Code: 08001
Symptom Code: 04201
Skill Level: Repair Technician
Software Update and Propeller Shaft Replacement
| Operation Number | Description | Flat Rate Time | Template ID | Failed Part Number |
| 2200A0 | REPAIR PROCEDURE B:
For 4WD vehicles: Update the PCM (includes test-drive and diagnosis). | 0.8 hr | 14-078C | 40100-SZA-A02 |
| 2191A8 | REPAIR PROCEDURE C: For 4WD vehicles: Replace the propeller shaft. | 0.4 hr |
Defect Code: 08001
Symptom Code: 04201
Skill Level: Repair Technician Propeller Shaft Replacement Only
| Operation Number | Description | Flat Rate Time | Template ID | Failed Part Number |
| 2191A8 | REPAIR PROCEDURE C: For 4WD vehicles: Replace the propeller shaft. | 0.4 hr | 14-078D | 40100-SZA-A02 |
Defect Code: 08001
Symptom Code: 04201
Skill Level: Repair Technician
INSPECTION PROCEDURE Customer Questions
Have the service advisor ask the customer the following questions:
- What is the outside temperature when the vibration occurs?
Above 32 ºF Below 32 ºF Temperature has no effect on vibration
- At what speed does the vibration occur?
Low speed (up to 30 MPH) Medium speed (30-65 MPH) High speed (above 65 MPH)
- Under what driving condition is the vibration occurring?
Light or steady throttle Hard Acceleration Light braking Moderate or hard braking
Test-Drive the vehicle
- Test-drive the vehicle and confirm the customer information using the HDS; set the cruise control Cancel button in the perimeter setting to trigger the snapshot. Then, set up the HDS to take a PGM-FI snapshot 15 seconds before and after the trigger.
- Drive the vehicle in the speed range where the customer feels the vibration. Once you feel the vibration, keep the throttle and speed steady and press the cruise control Cancel button once to trigger the snapshot.
- Save the snapshot.
- Repeat steps 1 through 3 a second time before going to step 5.
- Continue driving to create the vibration again. Once you feel the vibration, press the cruise control Cancel button again to trigger the snapshot, then lift off the throttle for 2 seconds, and then resume the throttle.
- If the vibration does not go away, this bulletin does not apply. Continue with normal troubleshooting.
- If the vibration goes away, continue to Results.
Results
To review the snap shots, select the following signals:
- VPS Status
- Engine Speed
- M Shaft SPD
- Vehicle Speed
Set the cylinder (scale to 10).
NOTE: Setting the scaling parameters to the lowest levels will make interpreting the data easier.
This bulletin does not apply if any of the following occurred; continue with normal troubleshooting:
- The customer indicated the vibration occurred under braking or hard acceleration.
- The engine is not in valve pause when the vibration occurs.
- The snapshots 1 and 2 indicate fluctuations in the main shaft but the engine speed is steady – review the job aid Torque Converter Clutch Shudder and Vibration.
Do REPAIR PROCEDURE A (2WD) if:
- The vibration occurred between 30 and 65 mph; review the snapshots 1 and 2 to see if the snapshot shows the engine in valve pause and the main shaft and rpms are steady at the time of the vibration. Also check snapshot 3 to confirm that the engine was in valve pause once the vibration occurred and went away when you released the throttle.
- The vibration occurred between 30 and 65 mph; the vibration occurred during light or constant throttle.
Do REPAIR PROCEDURE B (4WD) if:
- The vibration occurred between 30 and 65 mph; review the snapshots 1 and 2 to see if the snapshot shows the engine in valve pause and the main shaft and rpms are steady at the time of the vibration. Also check snapshot 3 to confirm that the engine was in valve pause once the vibration occurred and went away when you released the throttle.
- The vibration occurred between 30 and 65 mph; the vibration occurred during light or constant throttle.
Do REPAIR PROCEDURE C (4WD) if:
- The customer indicated that the vibration occurs when the temperature was 32 ºF or colder, you will need to replace the propeller shaft.
REPAIR PROCEDURE A (2WD)
Update the PGM-FI and the A/T software. Refer to Service Bulletin 01-023, Updating Control Units/Modules.
REPAIR PROCEDURE B (4WD)
Update the PGM-FI or the A/T software. Refer to Service Bulletin 01-023, Updating Control Units/Modules.
- If your inspection results indicated to replace the propeller shaft, go to REPAIR PROCEDURE C. • If your inspection results did not indicate replacing the propeller shaft, the vehicle is repaired.
REPAIR PROCEDURE C (4WD)
NOTE: Make sure you update the A/T and PGM-FI software or check that the software has been updated before replacing the propeller shaft. 1. Raise and support the vehicle.
- Raise and support the vehicle.
- Check that the propeller shaft has not already been replaced. Check if there is a purple mark on the center support bearing as shown below.
- If there is a purple mark on the center support bearing, the propeller shaft has already been replaced with a new part. Do not replace the propeller shaft again. If there is still a vibration, this bulletin does not apply. Continue with normal troubleshooting.
- If there is no purple mark, go to step 3.
- Remove the propeller shaft protector.
- Remove the flange bolts from the transfer companion flange.
- Remove the flange bolts from the rear differential flange.
- Remove the center support bearing mounting bolts.
- Install the new propeller shaft by aligning the factory reference marks on the No. 2 propeller shaft to the rear differential companion flange as shown below. Then install new flange bolts and torque them to 72 N·m (53 lb-ft).
- Install the new center support bearing mounting bolts and torque them to 39 N·m (29 lb-ft).
- Set the No. 1 propeller shaft to the transfer companion flange. Then install new flange bolts and torque them to 72 N·m (53 lb-ft).
- Reinstall the propeller shaft protector.
END
Reprogramming
i-HDS Diagnostic Software and J2534 Reprogramming Software
Honda J2534 Pass-Thru User Guide
Honda J2534 Pass-Thru Software Download
i-HDS Diagnostic Software and J2534 Reprogramming Software
American Honda Motor Co., Inc. ("Honda") offers the i-HDS (Honda Diagnostic System) software suite for the diagnosis and repair of electronic systems on Honda and Acura automobiles, and for the reprogramming of electronic control units (including, but not limited to, ECMs and PCMs). This software provides access to all Honda and Acura vehicle systems (access to the immobilizer security system requires a Security Professional level software subscription and Vehicle Security Professional [VSP] registration with NASTF). To use the i-HDS software, you need to purchase one of our convenient subscription options. In addition, you will need a pass-thru Vehicle Communication Device (VCI) that is compliant with SAE J2534-1 and J2534-2 in order to communicate with the vehicle
Vehicle Communication Interfaces (VCI)
The i-HDS software supports the use of a generic pass-thru VCI that is compliant with SAE J2534-1 and J2534-2. However, Honda recommends the Denso DST-i or the Bosch MVCI for use on Honda and Acura vehicles, as Honda has worked closely with these manufacturers to ensure their hardware and our software interact safely and within the J2534-1 and -2 specifications, for both diagnostics and reprogramming. If you choose to use a generic VCI, please carefully consider the customer and technical support options you will receive from your chosen device supplier. Honda does not provide technical or customer support for generic VCI devices.
The VCI Application Table below lists devices that either are approved and supported by Honda or are known to have completed and passed an independent, exhaustive validation program with our i-HDS software suite.
| VCI Name | Manufacturer | Version Information | Notes | |
|---|---|---|---|---|
| Firmware | J2534 API | |||
| DST-i | DENSO | 2.02.0002* | 04.04 | This is the current generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device. |
| DST-nano | DENSO | 2.02.0002* | 04.04 | This is the current generation VCI used by Honda Canada Inc. Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device. |
| MVCI | Bosch | 3.01.60* | 04.04 | This is the previous generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device. |
| MongoosePro Honda | Drew Technologies | 1.9.5** | 04.04 | This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device. |
| d-briDGe Pro | Dearborn Group | 3.303** | 04.04 | This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device. |
* These versions may have been superseded. Honda provides the latest supported versions to current i-HDS subscribers.
** Version used in validation program. See Terms and Conditions and Important Notice Regarding Reprogramming below for more details.
Reprogramming with the J2534 Rewrite Application in i-HDS
Included in the i-HDS software suite is a new reprogramming application called J2534 Rewrite. This application is made available to all subscribers of the i-HDS software suite and replaces the previous generation software, J2534 Honda Pass-thru Reprogramming Software.
This new application is compatible with generic VCIs that comply with SAE J2534. It must be used to reprogram any Honda/Acura vehicle equipped with ECUs that support reprogramming. Refer to the table below for legacy applicability for the programming of ECMs and PCMs. Though system dependent, late-model vehicles may be equipped with other ECUs that support reprogramming as well, e.g. ABS or VSA. J2534 Rewrite must be used to reprogram these control modules, as instructed in an applicable service bulletin.
As shown in this table, not all legacy Honda/Acura models are equipped with a reprogrammable ECM/PCM. Furthermore, all 2007 and later models not listed in the table are fully supported with this application.
DST-i Information:
MVCI Information:
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW. NOTE: Not compatible with Ford IDS diagnostic software
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- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50+ Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
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- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
- [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- 【J2534 Pass-Thru Device】 This budget-friendly J2534 pass-thru device delivers OEM diagnostics and reprogramming capabilities for dealerships, repair shops and automotive DIY enthuisasts, enables you diagnose, program and repair the vehicles more efficiently and precisely. Supporting J2534, D-PDU, CAN-FD and DoIP, this J2534 passthru tool ensures wide vehicle coverage. It's compatible with OE software application, ensuring seamless integration and original performance quality
- 【All-in-One Diagnostic Tool】 Simplify your workflow and tackle the complex diagnostics and repairs with confidence! This J2534 passthrough tool provides full system diagnosis, bi-directional control, maintenance reset services, ECU programming and ECU coding to run advanced diagnostics and programming. Equipped with the specialized platform, this J2534 pass-thru tool is fully compatible with OE software that helps technicians confidently handle complicated vehicle repair issues
- 【J2534 Diagnostic Tool】 The Tabscan J2534 pass-thru device is built with a dedicated platform, making it ideal for both professional and personal use. Simply download the driver for your ford vehicle within the platform—ensuring only one driver is installed at a time. Then connect the device to your vehicle’s OBD2 port and link it to your computer using the included USB A to USB C cable. Finally launch your OE software, select Tabscan J2534 VCI as interface, and begin diagnose and program
- 【Universal Compatibility】 Tabscan J2534 reprogramming tool is designed to be compatible with Ford vehicles for advanced diagnostics and programming. It supports J2534 protocols, along with D-PDU, CAN-FD and DoIP, ensuring seamless connectivity with older or modern vehicles. This J2534 diagnostic tool only works with computer running on windows 7/10/11. Vehicle compatibility varies by model or year, please confirm with us before purchase. Note: It's not compatible with 24V vehicles
- 【Professional Technical Support】 Tabscan J2534 pass-thru device provides a stable and seamless connection between your vehicle and computer for diagnostics, programming, and coding. But that's not all—we go beyond hardware. Our dedicated technical support team brings deep expertise in automotive diagnostics and programming. Whether you need help with setup, troubleshooting or latest diagnostic resources and upgrades, we provide fast, professional and reliable support every step of the way
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
This product presentation was made with AAWP plugin.