May 9, 2024 NHTSA CAMPAIGN NUMBER: 24V321000
Rearview Camera Image May Not Display
A rearview camera that does not display an image can reduce the driver’s rear view, increasing the risk of a crash.
NHTSA Campaign Number: 24V321
Manufacturer Honda
(American Honda Motor Co.)
Components BACK OVER PREVENTION
Potential Number of Units Affected 187,290
Summary
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Remedy
Dealers will replace the RVC tailgate wire harness, free of charge. Owner notification letters are expected to be mailed July 1, 2024. Owners may contact Honda service at 1-888-234-2138. Honda’s number for this recall is YI7.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Honda has a Recall
Chronology :
May 11, 2020
Honda received the first warranty claim for this issue.
August 25, 2022
Honda received a market quality report on the issue and began to investigate.
September 13, 2022
Honda investigated returned parts from the market and observed cracked electric wire insulation, salt adhesion, and a fatigue fracture of the electric wire(s).
October 31, 2022
Honda began to further investigate the issue by analyzing the environmental conditions where the issue occurred.
March 24. 2023
Honda continued its investigation by initiating a recreation verification study of the issue to determine the potential causes exhibited in the market.
February 13, 2024
NHTSA ODI opened a Preliminary Evaluation (PE) defect investigation (PE24004) from the NHTSA ODI to investigate reports of RVC malfunctions in the affected vehicles.
February 27, 2024
Honda requested the supplier to increase the toughness/durability against wire breakage notwithstanding use in harsh environmental conditions, Honda decided to change the harness wire supplier to obtain more flexible (but robust) wire.
April 3, 2024
Honda completed its recreation verification study and continued to analyze the results.
April 19, 2024
In response to the Preliminary Evaluation (PE24004) from NHTSA ODI, Honda communicated its initial findings thus far, current state of its assessment to motor vehicle safety regarding the issue, and that a conclusion would be reached and communicated to NHTSA in the very near future.
April 25 – May 2, 2024
Honda stopped the shipment of Ridgeline vehicles to prevent the outflow of vehicles with potentially suspect parts.
May 3, 2024
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.
As of May 3, 2024, Honda has received 402 warranty claims related to the issue between November 5, 2020, and April 5, 2024, and no reports of injuries or deaths related to this issue.
5 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| HONDA | RIDGELINE | 2020-2024 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-24V321-1338.PDF 215.483KB
Recall Acknowledgement
RCAK-24V321-5200.pdf 687.181KB
- Fit Model: Rearview backup camera Compatible with 2014-2015 Honda Accord EX-L Coupe;2014-2017 Honda Accord EX-L Sedan Touring Sedan;2016 Honda Accord LX Sedan;2016-2017 Honda Accord EX Sedan Sport Sedan;2017 Honda Accord Hybrid EX-L Sedan Touring;2017 Honda Accord SE Sedan Sport Special Edition Sedan
- Plug and Play: Park assist camera Replace for part number 39530T2AA21,39530T2AA31,39530-T2A-A21,39530-T2A-A31,39530-T2A-U110-M2,590-440,Simply mount it on your car's rear bumper or license plate,connect it to the display,and you're ready to go
- Reduced Blind Spots: Rear camera eliminates blind spots and delivers clear rear scenery,rear view backup camera giving you a comprehensive picture of your surroundings and increasing overall awareness;It helps you spot obstacles,pedestrians,or other vehicles that may be outside your field of vision,reducing the risk of accidents and collisions
- Upgrade Material: Reverse camera made of high quality material and lens,features good sealing with weatherproof and durable; Built to withstand various weather conditions,ensuring optimal performance and longevity
- Package Included: 1 x Back Up Cameras Compatible with accord ,Save several hundred bucks by purchasing this backup camera, we offer 18 Months for our guest
- Compatible with: 2014 2015 Honda Accord Sedan EX-L, 2014 2015 Honda Accord Sedan Touring Submodel, 2016 2017 Honda Accord Sedan
- Replace Part: 590-440, 39530T2AA21, 39530T2AA31, 39530-T2A-A21, 39530-T2A-A31, 39530-T2A-U110-M2, 39530-T2A-U21. Please check the part numbers whether it suits your vehicle before purchasing
- New Upgrade: Our park assist camera is made of premium quality materials, 100% tested before shipping, and has a waterproof protective coating added. This backup camera comes with an upgraded camera lens and a far-infrared wide-angle camera device that gives you sharper resolution and a wider angle. You no longer need to worry about harsh weather conditions, giving you great convenience and safety
- Easy Install: The rear view backup camera easy to install, oem interface design plug and play. Made of premium quality materials and components to ensure reliable performance and long service life
- Note: No matter you have any questions about our 2014-2017 Accord backup camera before and after the sale, you can communicate with us directly, we will give you a satisfactory answer in the first time
- Solve Your Problem: If your current camera is experiencing blurry images, no image, or misaligned parking lines, this replacement product will quickly and cost-effectively resolve the issue. Its high-quality housing and sealed design protect against rain, snow, dust, and extreme temperatures, ensuring long-lasting reliability.
- Upgraded Backup Camera: A 170° wide-angle lens and HD resolution provide a wide rearward field of view, reducing blind spots. Whether you're backing out of a crowded parking lot or maneuvering into a tight space, the upgraded backup camera delivers clear images for enhanced safety.
- Night Vision & Weatherproof: Get high-definition color night vision and clear images, even in low-light or nighttime conditions. The IP68 rating and waterproof coating protect the camera from harsh conditions like rain, snow, mud, and car washes.
- Perfect Fitment: Backup Camera compatible with 2014-2015 Honda Accord Sedan EX-L, 2014-2015 Honda Accord Sedan Touring, and 2016-2017 Honda Accord Sedan; OEM part numbers: 39530-T2A-A21, 39530-T2A-A31, 39530-T2A-U110-M2, 590-440.
- OEM Plug-and-Play: Manufactured to OE specifications, it features a direct plug-and-play connector for quick replacements in minutes. If you have any questions or concerns about our rearview backup cameras before or after your purchase, please feel free to contact us.
- Backup camera with strong waterproof function. It designed with fully sealed glue filling craft, you no need to worry about water, fog or mist inside. Caution: please separately order a suitable harness to complete installation if connect it to a factory radio/screen
- Rear view camera with a latest HD 600TVL 1/2.7inch image sensor and horizontal 135 degree super wide viewing angle lens, that's great for you to check the invisible blind spot clearly and make parking safe and simple
- Reverse camera housing is metal,small size and OEM style design(OEM look). Also it is built in multifunctional switching loops function,you can switch it to be front view, also support guide line on/off switching and cut the purple loop to choose a vertical down-ward view from like a tailgate down view(tailgate mounting)
- Backup camera can fit most types of DC 12-24V different length vehicles. Such as Cars, Pickup Trucks, SUVs, Vans, RVs, etc. It with great low light performance (low illumination level: 0.01Lux)
- Customer satisfaction is our top priority. NATIKA offer 24 months replacement warranty,7 days-24 hours professional customer service and technical support
- Rear View Back Up Camera Multiangle Views Fit for 2014-2015 Honda Accord Sedan EX-L, for 2016 2017 Honda Accord Sedan Backup Camera Replace OE# 39530-T2A-A21 39530-T2A-A31 39530-T2A-U110-M2
- OE Part Number Fitment---GreenYi Ford Edge Reverse Camera is designed to replace the following OE part numbers: 590-440 / 590440, 39530-T2A-A21 / 39530T2AA21, 39530-T2A-A31 / 39530T2AA31, 39530-T2A-U110-M2 39530-T2A-U21
- Star Night Vision Lincoln MKX Rear View Camera---This advanced camera system delivers delicate and high-definition images, ensuring a superior visual experience both in daylight and during nighttime, enhancing overall safety and convenience
- IP68 Waterproof Backup Camera---It is designed to withstand various conditions. Whether you're washing the car or facing heavy rain, rest assured that it won't compromise the normal operation of the reversing camera. Crafted with a robust housing, it boasts stronger strength, toughness, high-temperature resistance, sturdiness, durability, wear resistance, and non-deformation, ensuring reliability in any environment
- Easy Installation---Our backup camera is designed for easy integration, serving as a direct replacement for the original backup camera part. With a plug-and-play mechanism, there's no need for complex wiring. For added convenience, you can refer to YouTube videos for step-by-step guidance by searching exact vehicle model with OEM part NO. on your original camera
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-321
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAY 09, 2024 NHTSA Recall No. : 24V-321 Manufacturer Recall No. : YI7 Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 187,290 Estimated percentage with defect : 3 % Vehicle Information : Vehicle 1 : 2020-2024 Honda Ridgeline Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : NOV 08, 2019 – APR 24, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : In low temperature environments where road salt is present, the electric wiring of the rear-view camera (RVC) tailgate wire harness may fatigue and break in the presence of freezing water and salt with repeated opening and closing of the tailgate.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Broken wiring in the tailgate harness may result in a failure to display the
RVC image, which may affect the driver’s view and increase the risk of a back- up collision or injury.
Description of the Cause : The RVC wire harness was manufactured with a protective woven twisted tube, which has high permeability to water and salt. Due to freezing temperatures and the repeated opening and closing of the tailgate, fine cracks can form in the wire insulation of the tailgate harness. As environmental saltwater penetrates the twisted tube and settles onto the cracks of the wire insulation, the cracks are further expanded with the repeated freezing and thawing of saltwater and the opening and closing of the tailgate, ultimately resulting in fatigue and
breakage of the tailgate harness electric wire(s). Part 573 Safety Recall Report 24V-321 Page 2 Identification of Any Warning
that can Occur : The tailgate lock/unlock function and/or alarm system may malfunction. Involved Components : Component Name 1 : TAILGATE WIRE HARNESS Component Description : TAILGATE WIRE HARNESS Component Part Number : 32109-T6Z-A10 Supplier Identification : Component Manufacturer
Name : APTIV Services US, LLC Address : 5725 Innovation Drive
Troy Michigan 48098
Country : United States Chronology :
May 11, 2020
Honda received the first warranty claim for this issue. August 25, 2022
Honda received a market quality report on the issue and began to investigate. September 13, 2022
Honda investigated returned parts from the market and observed cracked electric wire insulation, salt adhesion, and a fatigue fracture of the electric wire(s). October 31, 2022
Honda began to further investigate the issue by analyzing the environmental conditions where the issue occurred. March 24. 2023
Honda continued its investigation by initiating a recreation verification study of the issue to determine the potential causes exhibited in the market. February 13, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-321 Page 3 NHTSA ODI opened a Preliminary Evaluation (PE) defect investigation (PE24004) from the NHTSA ODI to investigate reports of RVC malfunctions in the affected vehicles. February 27, 2024
Honda requested the supplier to increase the toughness/durability against wire breakage notwithstanding use in harsh environmental conditions, Honda decided to change the harness wire supplier to obtain more flexible (but robust) wire. April 3, 2024
Honda completed its recreation verification study and continued to analyze the results. April 19, 2024
In response to the Preliminary Evaluation (PE24004) from NHTSA ODI, Honda communicated its initial findings thus far, current state of its assessment to motor vehicle safety regarding the issue, and that a conclusion would be reached and communicated to NHTSA in the very near future. April 25 – May 2, 2024
Honda stopped the shipment of Ridgeline vehicles to prevent the outflow of vehicles with potentially suspect parts. May 3, 2024
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of May 3, 2024, Honda has received 402 warranty claims related to the issue between November 5, 2020, and April 5, 2024, and no reports of injuries or deaths related to this issue. Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda dealer. The dealer will replace the rear-view camera tailgate harness with an improved part. Owners who have paid to have these repairs completed at their own expense may be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Recalled components contain a wiring harness with electric wiring that is susceptible to fatigue and breakage from repeated opening and closing of the tailgate in low temperature environments with road salt.
To increase toughness/durability against wire breakage notwithstanding use in harsh environmental conditions, Honda decided to change the harness wire supplier to obtain a more flexible (but robust) wire.
Harnesses with more durable wiring were incorporated into vehicle production as of May 3, 2024. Vehicles produced from April 25 through May 2, 2024, were repaired with improved parts prior to shipment. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-321
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about 5/10/2024.
Owner notification is scheduled to begin on and end on or about 7/1/2024.
Planned Dealer Notification Date : MAY 10, 2024 – MAY 10, 2024
Planned Owner Notification Date : JUL 01, 2024 – OCT 01, 2024
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.