July 28, 2020 NHTSA CAMPAIGN NUMBER: 20V439000
Instrument Panel Software Incorrect/FMVSS 101/111
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
NHTSA Campaign Number: 20V439
Manufacturer Honda (American Honda Motor Co.)
Components ELECTRICAL SYSTEM, BACK OVER PREVENTION
Potential Number of Units Affected 607,784
Summary
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, “Control and Displays” and 111, “Rearview Mirrors.”
Remedy
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is T89.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Honda has a Recall
Service Bulletin
A20-047
March 26, 2021
Version 5
Noncompliance Recall: Gauge Control Module Software Update
Supersedes 20-047, dated January 29, 2021. See REVISION SUMMARY.
AFFECTED VEHICLES
| Year | Model | Trim Level | VIN Range |
| 2018-20 | Odyssey | ALL except LX | Check the iN VIN status for eligibility |
| 2019-20 | Passport | ALL except Sport | Check the iN VIN status for eligibility |
| 2019-21 | Pilot | ALL except LX | Check the iN VIN status for eligibility |
REVISION SUMMARY
This service bulletin has been extensively changed; American Honda recommends you read this entire bulletin.
BACKGROUND
The MOST unit in the gauge control module is unable to process a certain amount of information, which may cause the instrument gauge to go blank or randomly reboot.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your new or used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. Always conduct a VIN status inquiry before selling any vehicle to see if it is affected by a recall.
CORRECTIVE ACTION
Update the gauge control module software.
NOTE: Make sure you have completed online training module ECC30: Combimeter Reflash Procedure before doing this update. Claims submitted without this training will be rejected.
TOOL INFORMATION
| Tool Name | Tool Number | Quantity |
| Combimeter Reflash Tool | 07AAL-THRA100 | 1 |
NOTE: Make sure the combimeter reflash tool has been calibrated. See the Job Aid: Combimeter Reflash Tool Instruction Manual. It must be calibrated when it first arrives at your dealership, and again if the reflash procedure continues to fail.
WARRANTY CLAIM INFORMATION
The normal warranty applies.
| Operation Number | Description | Flat Rate Time | Defect Code | Symptom Code | Template ID | Failed Part Number |
| 7165A5 | Odyssey: Update the gauge control module software. | 0.5 hr | 6MB00 | T8900 | A20047A | 78100-THR-A21 |
| 7165A5 | Passport: Update the gauge control module software. | 0.5 hr | 6MB00 | T8900 | A20047B | 78100-TGS-AJ2 |
| 7165A5 | Pilot: Update the gauge control module software. | 0.5 hr | 6MB00 | T8900 | A20047C | 78100-TG8-AH1 |
Skill Level: Repair Technician
NOTE: Make sure you have completed online training module ECC30: Combimeter Reflash Procedure before doing this update. Claims submitted without this training will be rejected.
REPAIR PROCEDURE – ODYSSEY GAUGE CONTROL MODULE REMOVAL
1. Remove both lower vent covers.
2. Remove the upper column cover from the steering column.
3. Disengage the clips around the meter visor, then remove it with the upper column cover as one piece.
4. Remove the three screws securing the gauge control module.
5. Turn the gauge control module to access the rear connectors, being careful not to stretch the wiring harness. Disconnect the red and green FAKRA connectors, then disconnect the remaining connectors, and remove the gauge control module from the vehicle.
NOTE: Make sure the harness is straight and not wrapped or tangled with other wires.
6. Write the VIN on a piece of tape and attach it to the back of the gauge control module. Then, go to GAUGE CONTROL MODULE INSPECTION.
REPAIR PROCEDURE – PASSPORT AND PILOT GAUGE CONTROL MODULE REMOVAL
1. Remove the side cover.
2. Remove the upper column cover from the steering column.
3. Remove the lower dash panel.
4. Remove the screw to loosen the dash panel.
5. Pull back the dash panel as needed to allow removal of the meter visor.
6. Disengage the clips around the meter visor, then remove it with the upper column cover as one piece.
7. Remove the three screws securing the gauge control module.
8. Turn the gauge control module to access the rear connectors, being careful not to stretch the wiring harness. Disconnect the red and green FAKRA connectors, then disconnect the remaining connectors, and remove the gauge control module from the vehicle.
NOTE: Make sure the harness is straight and not wrapped or tangled with other wires.
9. Write the VIN on a piece of tape and attach it to the back of the gauge control module.
GAUGE CONTROL MODULE INSPECTION
Use a small snipping tool to remove the access cover on the back of the gauge control module.
NOTICE
Do not let the access cover fall into the gauge control module. The loose access cover could result in a rattle or buzzing noise, and the difficult recovery of the cover could lead to damage to the module.
NOTE: Some gauge control modules have a connector on the circuit board and some do not.
- If there is no connector, go to REPAIR PROCEDURE A.
- If there is a connector, go to REPAIR PROCEDURE B.
REPAIR PROCEDURE A
NOTE:
- Make sure the combimeter reflash tool has been calibrated. See the Job Aid: Combimeter Reflash Tool Instruction Manual.
- Make sure you have completed online training module ECC30: Combimeter Reflash Procedure before starting this reflash. Claims submitted without this training will be rejected.
- Click HERE to watch the instructional video on this procedure.
- Make sure there is no dirt or debris on the gauge control reflash tool alignment pads.
1. Load the gauge control module face down into the combimeter reflash tool, making sure it is fully seated.
NOTICE
Press only in the designated areas when loading the gauge control module. Pressing on any other areas could damage the module.
2. Attach the grounding strap around your wrist, and make sure it is connected to the base.
3. Connect the grey connector to the gauge control module.
4. Carefully lower the hinged top plate onto the gauge control module.
NOTICE
Make sure the pogo head is in its fully raised position using the Z-axis (up/down) control knob before lowering the top plate. If it is not, you could damage the pins on the pogo head.
5. Check the borescope display to see if the dots line up on the circuit board.
6. Use the X-axis (left/right) and Y-axis (forward/backward) control knobs to line up the red dots with the black dots.
NOTE:
- The dots move as a group and cannot be lined up individually.
- Although some of the red dots may not be perfectly centered, they should all be within the black dots.
- When you have lined up the dots, use Z-axis control knob to lower the pogo head onto the circuit board until you feel slight resistance.
NOTICE
Once you feel slight resistance in the Z-axis control knob, do not continue lowering the pogo head. Forcing the pogo head further down could damage the tool and the gauge control module.
8. Set the REFLASH toggle switch to START. The reflash process begins.
9. Check the reflash status through the inspection mirror below the gauge control module. The reflash will take about 7 to 10 minutes to complete.
The screen will turn green once the reflash is complete.
If the reflash fails, set the REFLASH toggle switch to STOP. Raise the pogo head with the Z-axis control knob, then start REPAIR PROCEDURE A again from step 5.
NOTICE
Do not try adjusting the pogo head using the X-axis or Y-axis control knobs while it is lowered into the gauge control module, Otherwise, you could damage the tool or the gauge control module.
If the reflash keeps failing, check the calibration using Job Aid: Combimeter Reflash Tool Instruction Manual. Then, start REPAIR PROCEDURE A again.
10. Once the reflash process is complete, set the REFLASH toggle switch to STOP. Then, raise the pogo head all the way up, raise the hinged top plate, disconnect the grey connector, and remove the gauge control module from the tool.
11. Remove the strip of tape with the VIN written on it.
12. Install the gauge control module and all removed parts in the reverse order of removal. Then, go to SOFTWARE INSPECTION
REPAIR PROCEDURE B
NOTE:
- Make sure you have completed online training module ECC30: Combimeter Reflash Procedure before starting this reflash. Claims submitted without this training will be rejected.
- Click HERE to watch the instructional video on this procedure.
- Make sure there is no dirt or debris on the gauge control reflash tool alignment pads.
1. Load the gauge control module face down into the combimeter reflash tool, making sure the module is fully seated.
NOTICE
Press only in the designated areas when loading the gauge control module. Pressing on any other areas could damage the module.
2. Attach the antistatic band around your wrist, and make sure it is connected to the base.
3. Set the alignment tool in the access hole in the gauge control module.
4. Connect the grey connector into the gauge control module.
5. Insert the SMART reflash card into the alignment tool, making sure the connectors make good contact.
6. Set the REFLASH toggle switch to START. The reflash process begins.
7. Check the reflash status using the inspection mirror under the gauge control module. The update will take about 7 to 10 minutes to complete. The screen will turn green once the reflash is complete.
If the reflash fails, set the REFLASH toggle switch to STOP and remove the SMART reflash card. Then, start REPAIR PROCEDURE B again from step 5.
8. Once the reflash is complete, set the REFLASH toggle switch to STOP and remove the SMART reflash card.
NOTICE
Make sure the SMART reflash card is pulled straight up to prevent damage to the card and the gauge control module.
9. Remove the alignment tool, disconnect the grey connector, and then remove the gauge control module from the tool.
10. Remove the strip of tape with the VIN written on it.
11. Install the gauge control module in the reverse order of removal. Then, go to SOFTWARE INSPECTION.
SOFTWARE INSPECTION
1. Press and hold the HOME icon, Day/Night icon, and VOL/Power AUDIO knob at the same time to enter into the Dealer Diagnostics
2. Select Detail Info, Unit Check, MOST Nodes, then Meter.
3. Confirm the GDC Software Version using this table.
| Model | Year | Software Version |
| Odyssey | 2018 | 00.12.02 |
| Odyssey | 2019 | 00.03.00 |
| Odyssey | 2020 | 00.04.00 |
| Passport/Pilot | 2019-2020 | 00.09.00 |
| Pilot | 2021 | 00.06.00 |
END
Statement by American Honda Regarding Four Automobile Recalls
- Approximately 608,000 total vehicles are affected in the United States
- Free recall repairs, varying by specific vehicle, include two software updates, replacement of rear view cameras and replacement of sliding door outer handle cables
- No reported crashes or injuries related to these actions
TORRANCE, Calif. – Aug. 4, 2020 – American Honda will voluntarily recall approximately 608,000 model-year 2018-2020 Honda Odyssey, 2019-2020 Passport and 2019-2021 Pilot vehicles in the United States to complete one or more of four recall repairs, for free. There have been no reports of crashes or injuries related to these actions.
Honda is announcing these recalls to encourage each owner of an affected vehicle to take it to an authorized dealer as soon as they receive notification from Honda. Mailed notification to owners will begin in late-September 2020. Owners of these models can also determine if their specific vehicles are included in the recall by visiting www.recalls.honda.com or by calling (888) 234-2138.
Recall Summaries:
Gauge Control Module Software Recall:
Software that controls the speedometer display will be updated, for free, to prevent potential malfunctions, including temporary shutdown of the display. If the speedometer does not display properly, a driver may unknowingly exceed safe speeds, increasing the risk of a crash.
Front Control Box Software Recall:
Software that controls display of the rear view camera image will be updated, for free, to prevent potential malfunctions including delayed display of the rear view and display failure under certain circumstances when the reverse gear is selected. A delayed or absent rear view display may increase the risk of a crash.
Rear View Camera Replacement Recall:
Rear view camera assemblies will be replaced with updated units, for free, to resolve durability issues that may distort the image or prevent display of the rear view when the reverse gear is selected. An absent rear view display may increase the risk of a crash.
Sliding Door Outer Handle Cable Recall: 2018-2020 Honda Odyssey
Updated sliding door outer handle cables will be installed in affected vehicles, for free. Water may enter the outer handles of the sliding doors and drip onto the cables connected to the door latch mechanisms. In freezing temperatures, ice may form on the cable, hindering proper cable movement and potentially preventing the door from latching. An unlatched sliding door could open while the vehicle is in motion, increasing the chance of injury to passengers.
August 28, 2020
Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re: NHTSA Recall No. 20V-439
Part 573, Amended Noncompliance Information Report
2018 – 2020 Model Year Honda Odyssey, 2019 – 2020 Model Year Honda Passport, and 2019 – 2021 Model Year Honda Pilot
Instrument Panel
Dear Mr. Giuseppe:
In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed amended Noncompliance Information Report regarding NHTSA recall number 20V-439 originally submitted on July 28, 2020. The amendment adds two MY2020 Honda Odyssey and one MY2021 Honda Pilot vehicles to the affected vehicle population. In addition, one non-U.S. market MY2021 Honda Pilot is being removed from the affected vehicle population, so that there is no change in the number of affected Honda Pilot vehicles. The following reporting categories are being amended:
1. Identification of potentially affected vehicles; and
2. Total number of potentially affected vehicles.
If you have any questions about this report, please feel free to contact me.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
Jeff Chang
Senior Manager
Product Regulatory Office
JC:wvt
American Honda Motor Co., Inc.
1919 Torrance Boulevard
Torrance, CA 90501-2746
Phone (310) 783-2000
Amended Noncompliance Information Report
573.6(c)(2)
Identification of potentially affected vehicles:
Initial Report
Amended Report (updates in bold)
Description of the basis for the determination of the recall population:
The recall population was determined based on manufacturing records. The manufacturing range reflects all possible vehicles that could potentially experience the problem.
Description of how the vehicles being recalled differ from similar vehicles not included in the recall:
Similar vehicles built on or after July 20, 2020 are not included in the recall, as these vehicles were equipped with instrument panels containing updated software that comply with all of the requirements of FMVSS No. 101 and No. 111 as of that date. Similar vehicles built before July 20, 2020 that were within American Honda’s control were remedied prior to dealer delivery. Additionally, the base model trims (LX or Sport) of similar vehicles are not included in the recall, as the instrument panels in these vehicles do not use the same type of network system as affected vehicles.
8/28/2020 Amendment
Two MY2020 Honda Odyssey vehicles with a manufacture date of July 21, 2020 are being added to the recall. Although these vehicles completed final assembly after the date the countermeasure was applied to mass production, they were initially assembled with the recalled component prior to being taken off-line for unrelated repairs. Once repaired, vehicle assembly completed on July 21, 2020, and the vehicles were distributed into commerce. Review of manufacturing records later identified the recalled component that necessitated inclusion into the recall.
Make/Model
Model Year
Dates of Manufacture
Number of Vehicles
Honda Odyssey
2018
01/19/2017 to 04/17/2018
108,435
Honda Odyssey
2019
04/12/2018 to 08/13/2019
131,729
Honda Odyssey
2020
09/11/2018 to 07/16/2020
70,860
Honda Passport
2019
11/06/2017 to 10/23/2019
33,920
Honda Passport
2020
06/20/2019 to 07/16/2020
19,409
Honda Pilot
2019
09/18/2017 to 07/31/2019
138,000
Honda Pilot
2020
01/15/2019 to 06/22/2020
96,429
Honda Pilot
2021
10/15/2019 to 07/16/2020
9,002
Make/Model
Model Year
Dates of Manufacture
Number of Vehicles
Honda Odyssey
2018
01/19/2017 to 04/17/2018
108,435
Honda Odyssey
2019
04/12/2018 to 08/13/2019
131,729
Honda Odyssey
2020
09/11/2018 to 07/21/2020
70,862
Honda Passport
2019
11/06/2017 to 10/23/2019
33,920
Honda Passport
2020
06/20/2019 to 07/16/2020
19,409
Honda Pilot
2019
09/18/2017 to 07/31/2019
138,000
Honda Pilot
2020
01/15/2019 to 06/22/2020
96,429
Honda Pilot
2021
10/15/2019 to 07/16/2020
9,002
Discrepancies affecting recall eligibility for two MY2021 Honda Pilot vehicles were also identified during manufacturing records review. One vehicle, in a similar scenario reflected above, was taken off-line for repairs and excluded from the recall, is now being included. The other vehicle was confirmed to be a non-U.S. market vehicle (Canadian-spec), and is being removed from the recall. This results in no net changes to the MY2021 Honda Pilot vehicle population or manufacturing date range.
573.6(c)(3)
Total number of potentially affected vehicles: 607,784 (original population)
+ 2 (population expansion)
607,786 (amended population)
*************************************************
July 28, 2020
Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re: Part 573, Noncompliance Information Report
2018 – 2020 Model Year Honda Odyssey, 2019 – 2020 Model Year Honda Passport, and 2019 – 2021 Model Year Honda Pilot
Instrument Panel
Dear Mr. Giuseppe:
In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Noncompliance Information Report regarding a safety recall of 2018 – 2020 model year Honda Odyssey, 2019 – 2020 model year Honda Passport, and 2019 – 2021 model year Honda Pilot vehicles to address a noncompliance with FMVSS 101; Controls and Display, and FMVSS 111; Rear Visibility.
If you have any questions about this report, please feel free to contact me.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
Jeff Chang
Senior Manager
Product Regulatory Office
American Honda Motor Co., Inc.
1919 Torrance Boulevard
Torrance, CA 90501-2746
Phone (310) 783-2000
Noncompliance Information Report
573.6(c)(1)
Name of manufacturer: Honda of America Mfg., Inc.
Manufacturer’s agent: Jeff Chang
American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746
573.6(c)(2)
Identification of potentially affected vehicles:
Description of the basis for the determination of the recall population:
The recall population was determined based on manufacturing records. The manufacturing range reflects all possible vehicles that could potentially experience the problem.
Description of how the vehicles being recalled differ from similar vehicles not included in the recall:
Similar vehicles built on or after July 20, 2020 are not included in the recall, as these vehicles were equipped with instrument panels containing updated software that comply with all of the requirements of FMVSS No. 101 and No. 111 as of that date. Similar vehicles built before July 20, 2020 that were within American Honda’s control were remedied prior to dealer delivery. Additionally, the base model trims (LX or Sport) of similar vehicles are not included in the recall, as the instrument panels in these vehicles do not use the same type of network system as affected vehicles.
Identification of affected component:
Component: Meter Assy., Combination
Part No.:
See attached document
Country of Origin: USA
Manufacturer: DENSO International America, Inc.
Make/Model
Model Year
Dates of Manufacture
Number of Vehicles
Honda Odyssey
2018
01/19/2017 to 04/17/2018
108,435
Honda Odyssey
2019
04/12/2018 to 08/13/2019
131,729
Honda Odyssey
2020
09/11/2018 to 07/16/2020
70,860
Honda Passport
2019
11/06/2017 to 10/23/2019
33,920
Honda Passport
2020
06/20/2019 to 07/16/2020
19,409
Honda Pilot
2019
09/18/2017 to 07/31/2019
138,000
Honda Pilot
2020
01/15/2019 to 06/22/2020
96,429
Honda Pilot
2021
10/15/2019 to 07/16/2020
9,002
573.6(c)(3)
Total number of potentially affected vehicles: 607,784
573.6(c)(4)
Percentage of affected vehicles that contain the noncompliance: 100%
573.6(c)(5)
Noncompliance description:
Many in-cabin system interfaces are linked to a central network, including the instrument panel, display audio, and rearview camera display. Due to inappropriate software programming, increased data traffic on the central network may exceed the computing threshold of the instrument panel control module. Once exceeded, the instrument panel cannot display certain information required by FMVSS 101; Controls and Displays, such as the engine oil pressure, speedometer, and gear selector position until the next ignition cycle. An overloaded instrument panel control module also prevents the rearview camera image from displaying, which does not comply with the requirements of FMVSS No. 111; Rear Visibility. Vehicle operation without a functional instrument panel or rearview camera display increases the risk of a crash.
573.6(c)(7)
Determination of noncompliance:
May 2019
Honda identified an increased trend in warranty claims involving instrument panel failure and launched an investigation.
June 2019 – January 2020
Root cause analysis confirmed instrument panel failure was related to software rather than hardware.
July 21, 2020
Honda determined that FMVSS noncompliance existed and decided to conduct a
noncompliance recall.
573.6(c)(8)(i)
Program for remedying the noncompliance:
Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will reprogram the instrument panel control module for free.
573.6(c)(8)(ii)
The estimated date to start notification to dealers: July 29, 2020
The estimated date to start notifications to owners: September 23, 2020
573.6(c)(10)
Representative copies of all notices, bulletins and other communications:
A copy of the dealer service bulletin, the final owner notification letter and other dealer communication will be submitted to your office as soon as possible.
A draft of the owner notification letter will be submitted to your office as soon as possible.
573.6(c)(11)
Manufacturer’s campaign number: T89
**********************************************
August 6, 2020
Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re: NHTSA Recall No. 20V-439
Part 573, Amended Noncompliance Information Report
2018 – 2020 Model Year Honda Odyssey, 2019 – 2020 Model Year Honda Passport, and 2019 – 2021 Model Year Honda Pilot
Instrument Panel
Dear Mr. Giuseppe:
Honda is submitting the enclosed amended Noncompliance Information Report pursuant to a request from the Office of Defects Investigations, Recall Management Division, regarding detailed information used to determine the existence of the noncompliance as required in Part 573.6(c)(7).
If you have any questions about this report, please feel free to contact me.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
Jeff Chang
Senior Manager
Product Regulatory Office
American Honda Motor Co., Inc.
1919 Torrance Boulevard
Torrance, CA 90501-2746
Phone (310) 783-2000
Amended Noncompliance Information Report
573.6(c)(7)
Determination of noncompliance:
May 2019
Honda identified an increased trend in warranty claims involving instrument panel failure and launched an investigation.
June 2019 – January 2020
Root cause analysis confirmed instrument panel failure was related to software rather than hardware.
January – April 2020
Joint re-creation testing with the supplier identified periods of abnormally high data traffic in the central network prior to instrument panel failure. It was suspected these data spikes could overload a component in the central network, resulting in instrument panel failure.
May 2020
A vehicle in the market that experienced similar symptoms was bought back by Honda for validation testing. Honda confirmed the vehicle exhibited instrument panel failure when the instrument panel control module was overloaded by abnormally high data traffic from the central network. Honda continued to investigate the data spikes and frequency of market occurrences.
July 21, 2020
Honda determined that FMVSS noncompliance existed and decided to conduct a
noncompliance recall.
**************************************************************************************************
78100-THR-A21
78100-TG7-AJ2
78100-TGS-AJ2
78100-THR-A41
78100-TG7-AK2
78100-TGS-AK2
78100-THR-A71
78100-TG7-AM2
78100-TGS-AP2
78100-THR-A81
78100-TG7-AP2
78100-THR-AB2
78100-TG7-AS1
78100-THR-AB4
78100-TG7-AT1
78100-THR-AC2
78100-TG7-AU1
78100-THR-AC4
78100-TG7-AW1
78100-THR-AD2
78100-TG7-AX1
78100-THR-AD4
78100-THR-AE2
78100-THR-AE3
78100-THR-AE4
78100-THR-AK1
78100-THR-AL1
78100-THR-AM1
78100-THR-AN1
Odyssey
Pilot
Passport
***************************************************************************************************
NHTSA Recall Number: 20V-439
Honda Campaign Number: T89
Service Bulletin Number: 20-047
Why my vehicle is under recall: Due to software programming errors, the instrument panel may not display critical information, such
as engine oil pressure, speedometer, and gear selector position. In addition, the rearview camera
image may not display. Vehicle operation without a functional instrument panel or rearview camera
display increases the risk of a crash.
What Honda will do: Your Honda dealer will reprogram the instrument panel control module for FREE. Honda estimates
that the reprogramming will take approximately 30 minutes to complete. However, your dealer can
provide you with a better estimate of the overall time for this service visit, as it may be necessary to
make your vehicle available for a longer period of time.
What we need you to do:
• Check recall information for your vehicle by accessing the Honda Recall Lookup tool at
www.recalls.honda.com and entering your Vehicle Identification Number (VIN).
• If you have questions or concerns, we encourage you to:
o call American Honda’s Customer Support & Campaign Center at 1-888-234-2138
Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time; or
o contact your local Honda automobile dealer; or
o email or chat by going to www.owners.honda.com/help/customer-relations; or
o visit Twitter @HondaCustSvc; or
o visit www.recalls.honda.com to use “Ask Dave”, our 24/7 virtual agent.
If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement; please contact
American Honda’s Customer Support & Campaign Center at 1-888-234-2138 to determine potential eligibility and for instructions on how to
request reimbursement.
If you no longer own this vehicle or if any of the information is not correct, please complete and return the enclosed prepaid Information Change
Card as soon as possible. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a
reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the
Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you
may call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
We sincerely apologize for any inconvenience this recall may cause, but please be assured that your safety is our first concern.
Sincerely,
American Honda Motor Co., Inc.
IMPORTANT SAFETY RECALL
Please call any authorized Honda dealer and schedule an appointment to have your
vehicle’s instrument panel control module reprogrammed for FREE.
If you are not the only driver of this vehicle, please advise all other drivers and passengers of
this important information.
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., P.O. Box 2215
Torrance, CA 90509-9870
This notice applies to your vehicle: XXXXXXXXXXXXXXXXX
September 2020
Dear FIRSTNAME LASTNAME,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Honda has decided that 2018 – 2020 model
year Odyssey, 2019 – 2020 model year Passport, and 2019 – 2021 model year Pilot vehicles fail to conform to the requirements of Federal
Motor Vehicle Safety Standard No. 101, “Controls and Displays” and No. 111, “Rear Visibility.”
Número de campaña de seguridad NHTSA: 20V-439
Número de campaña de Honda: T89
Número de boletín de servicio: 20-047
¿Por qué mi vehículo está bajo esta campaña de seguridad?:
Debido a errores de programación del programa, el panel de instrumentos puede que no muestre
información crítica, tales como presión de aceite del motor, velocímetro y la posición de la palanca
de cambios. Además, la imagen de la cámara para ver hacia atrás puede que no se muestre. El
funcionamiento del vehículo sin el panel de instrumentos operativo o la pantalla de la cámara para
ver hacia atrás aumenta el riesgo de una colisión.
¿Qué hará Honda?” Su concesionario Honda reprogramará el módulo de control del panel de instrumentos de forma
GRATUITA. Honda estima que la reprogramación tomará aproximadamente 30 minutos para
completar. No obstante, su concesionario le puede ofrecer un mejor estimado del tiempo total de
esta visita de servicio, ya que pudiera ser necesario que su vehículo esté disponible por un periodo
más largo.
¿Qué necesitamos que usted haga?:
• Verifique la información de la campaña de seguridad de su vehículo ingresando en la
herramienta Honda Recall Lookup en www.recalls.honda.com e ingresando su Número
de identificación del vehículo (VIN).
• Si usted tiene preguntas o inquietudes, le recomendamos que:
o
o
o
o
o
llame al Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-
2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., hora del Pacífico; o
comuníquese con su concesionario de automóviles Honda local; o
envíe un correo electrónico o chat por medio de
www.owners.honda.com/help/customer-relations; o
visite Twitter @HondaCustSvc; o
visite www.recalls.honda.com.
Si usted ha pagado por realizar las reparaciones de la campaña de seguridad específica en su vehículo, usted puede ser elegible para el
reembolso, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 para determinar la
elegibilidad potencial y para las instrucciones sobre cómo solicitar el reembolso.
Si ya no es el propietario de este vehículo o si alguna información no está correcta, por favor complete, firme y devuelva lo más pronto posible
la Tarjeta de Cambio de Información anexa, con el porte pagado. Si usted es el arrendador de este vehículo, las regulaciones federales
requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días.
Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro
de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la
reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave.,
SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Toll-free) Vehicle Safety
Hotline de NHTSA al 1-888-327-4236 (TTY 1-800-424-9153), o visitar la página http://www.safercar.gov.
Sinceramente le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta campaña de seguridad, pero por favor tenga
por seguro que su seguridad es nuestra primera preocupación.
Atentamente,
American Honda Motor Co., Inc.
CAMPAÑA DE SEGURIDAD IMPORTANTE
Por favor comuníquese con cualquier concesionario Honda autorizado y programe una
cita para la reprogramación del módulo de control del panel de instrumentos de su
vehículo de forma GRATUITA.
Si usted no es el único conductor de este vehículo, por favor informe a todos los
conductores y pasajeros sobre esta información importante.
Estimado FIRSTNAME LASTNAME,
Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad del Tráfico en las
Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés). Honda ha determinado que los vehículos
Odyssey año modelo 2018 – 2020, Passport año modelo 2019 – 2020 y Pilot año modelo 2019 – 2021 fallaron con el cumplimiento de la
Norma Federal de Seguridad para Vehículos de Motor No. 101, “Controls and Displays” (Controles y Pantallas) y No. 111, “Rear Visibility”
(Visibilidad trasera).
DIVISIÓN AUTOMOTRIZ
American Honda Motor Co., Inc.
1919 Torrance Blvd., P.O. Box 2215
Torrance, CA 90509-9870
Septiembre del 2020
Esta notificación aplica a su vehículo: XXXXXXXXXXXXXXXXX
*************************************************************************************************
Next Unread Message View Message
Re: Fully Restored OTA Service to Vehicle System Updates
On March 22nd, we notified you that OTA (Over The Air) software update service was not available.
This message is to inform you that the OTA service for ‘System Updates’ on OTA equipped vehicles and the OTA
website https://usb.honda.com has been fully restored.
If you have any questions, please call the American Honda Special Tools Hotline at 1-800-346-6327
Thank you for your support.
Sent on 03 25 2021 Expires on 03 26 2021
From Special Tools, Electronic Service Systems
Subject Over The Air (OTA) Service Back Online
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1
****************************************************************************************************
View Message
On July 28, 2020, American Honda notified NHTSA of multiple Stop Sale and Safety/Noncompliance
Recall campaigns including the below, which contain overlapping vehicle populations.
20-024, Safety Recall: 2018-20 Odyssey Sliding Door Outer Handle Cables
20-047, Noncompliance Recall: Gauge Control Module Soware Update 2018-2020 Odyssey,
2019-2020 Passport, and 2019-2021 Pilot
20-050, Noncompliance Recall: 2019-20 Odyssey Rearview Camera
To ensure proper repairs, American Honda stopped the sales of all pre counter-measured parts
related to these campaigns. Effective immediately all dealers that have inventory of the below parts
are asked to stop installing and return parts back to American Honda.
Stop Sale and Return Request Affected Part Numbers:
Sliding
Door
Issue
Rear
Camera
Issue
Combi-Meter
Issue
72641-
THR-A01
39530-
THR-A02 Click here
72681- for list
THR-A01
39530-
THR-A21
Return Request:
You must return all pre counter-measured parts (listed above) in your inventory.
No Shipment Listing or Invoice is required for this return. These returns will not be charged against
your SRA credit.
Return iN OAR Procedure
1. Complete the iN OAR procedures.
2. Use Reason Code “R” with eleven zeros for the Shipper Number.
3. Use Item Number “9999.”
4. Enter “August Campaign Returns” in the Remarks Section.
5. When approved, Print “Authorization Return document and labels” from the iN. Please return
Sent on 08 03 2020 Expires on 09 03 2020
From Parts Operations, Campaign Group
Subject Part Stop Sale / Return request; 2018-2021 Multiple Campaigns
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 2
parts as normal with the “Return Authorization attached.”
6. Return above mentioned Fuel Pump Modules on your returning DSO Truck or
normal method of return.
Order adjustment requests (OARs) must be submitted by September 4th, 2020.
Thank you,
American Honda Motor Co., Inc.
NG/ms
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 2 of 2
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Next Unread Message View Message
Re: Vehicle System Updates
This message is to inform you that users may get an error when using the ‘System Updates’ on OTA equipped
vehicles and/or when using the OTA website https://usb.honda.com
This is not a vehicle-side issue, and Infotainment Control Units or Audio units should not be replaced.
This issue affects all Honda brand vehicles that support System Updates. We are working as quickly as possible to
resolve this server-side issue. A detailed announcement will be made once the issue has been resolved.
If you have questions, please call the American Honda Special Tools Hotline at 1-800-346-6327
Thank you for your support.
Sent on 03 23 2021 Expires on 03 24 2021
From Special Tools, Electronic Service Systems
Subject OTA Service Unavailable
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1
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Next Unread Message View Message
New Self-Study Training Requirement
Before completing repairs listed in Service Bulletin 20-047 Noncompliance Recall: Gauge Display/Combimeter
Software Update, please note the following:
All Repair Technicians (job code 0030) are required to complete self-study training module ECC30.
The warranty system will require the Technician to have completed ECC30 before the claim is accepted.
Background
The repair procedure requires the use of a new special tool and jig to rewrite the gauge control module software.
The technician is required to perform an initial calibration procedure and follow specific step-by-step procedures to
complete the repair.
Failure to follow instructions may result in damage to the tool, damage to the gauge control unit, or failure to complete
the software installation. The special tool was provided to Honda dealers at no charge, but it is an expensive piece
of equipment and we ask you to exercise proper care in your dealership. Completing the required training will help
ensure proper repair and minimize any potential damage.
Additional Training Support – Distance Learning Sessions
Additional distance learning sessions are available and are hosted by live instructors from Honda training centers.
This training will reinforce the key points of the procedure, including best practices on how to calibrate and use the
special tool.
Training sessions will begin on August 3, 2020 with three 1-hour sessions daily until August 28, 2020. To enroll
technicians, please email technician’s name and DPTS number to: [email protected]honda.com as soon as
possible.
Best regards,
Stephenie Chung, Manager
PS&T Training Development
Parts, Service & Technical Operations
American Honda Motor Co., Inc.
Sent on 07 29 2020 Expires on 08 31 2020
From PS&T Training Development
Subject Required Training for Service Bulletin 20-047 (Software Update Tool)
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1
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Next Unread Message View Message
DATE: July 29, 2020
TO: All Honda Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: Stop Sale/Safety/Noncompliance Recalls; Product Update: 2018-2021 Multiple Campaigns
On July 28, 2020, American Honda notified NHTSA of the following four Stop Sale and Safety/Noncompliance
Recall campaigns, which contain overlapping vehicle populations.:
20-024, Safety Recall: 2018-20 Odyssey Sliding Door Outer Handle Cables
Affected Population: Certain 2018-2020 Odyssey
Background: Due to an improper manufacturing process, water can enter
the sliding door outer handle cable assembly due to insufficient
sealing. In freezing conditions, the water can freeze leading to
increased friction, potentially prohibiting the door latch from
opening or closing completely. An incompletely latched sliding
door may open during vehicle operation, increasing the risk of
injury to vehicle occupants.
Repair: Replace the le and right sliding door exterior door handle cables
and bushing joints.
Parts: Parts will be available for normal ordering
Tools: There are no special tools needed for this repair.
20-047, Noncompliance Recall: Gauge Control Module Software Update
Affected Population: Certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot
Background: Due to programming issues, the Media Oriented System Transport
(MOST) unit in the gauge control module may cause the gauge display
to go blank or randomly reboot. This is noncompliant with Federal
Motor Vehicle Safety Standards.
Repair: Update the gauge control module soware that is available at the
time of this message.
Parts: No parts required for this update.
Tools: A reflash jig has been shipped to all Honda dealers and is expected
to arrive by July 29, 2020.
20-050, Noncompliance Recall: 2019-20 Odyssey Rearview Camera
Sent on 07 29 2020 Expires on 09 16 2020
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject Stop Sale/Safety/Noncompliance Recall; Product Update: 2018-2021 Multiple Camp.
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 3
Affected Population: Certain 2019-2020 Odyssey
Background: Due to improper manufacturing, the rearview camera display
may be cloudy, the rearview camera may not work or the “Rear
Camera Not Available” message is displayed. This is
noncompliant with Federal Motor Vehicle Safety Standards.
Repair: Replace the rearview camera.
Parts: Parts are currently not available for dealer ordering. American
Honda will auto allocate parts to dealers based on sales data.
Additional weekly auto allocations will be made as inventory is
received. Allocations are expected to continue into Fall 2020.
Dealers will be notified when auto allocations will cease and
parts will be available for open ordering.
Tools: There are no special tools needed for this repair.
20-051, Noncompliance Recall: Front Control Box OTA Software Update
Affected Population: Certain 2019-2020 Odyssey, 2019-2020 Passport, and 2019-2021
Pilot
Background: Due to multiple programming issues in the front control box, the
display audio and rearview camera may remain off after a quick
ignition cycle. In addition, on Passport and Pilot models, the
rearview camera may not display when shipping to Reverse. This
is noncompliant with Federal Motor Vehicle Safety Standards.
Repair: Update the audio unit soware via the Over the Air (OTA)
system. The soware is available at the time of this message
and may be performed by dealerships or by the customer via
their vehicle’s OTA update function.
Parts: No parts are required for this update.
Tools: There are no special tools needed for this repair.
In addition, American Honda is announcing a Product Update for the following market action:
20-059, Product Update: 2018 Odyssey Front Control Box OTA Software Update
Affected Population: Certain 2018 Odyssey
Background: Due to multiple programming issues in the front control box, the
display audio and rearview camera may remain off after a quick
ignition cycle.
Repair: Update the audio unit soware via the Over the Air (OTA)
system. The soware is available at the time of this message
and may be performed by dealerships or by the customer via
their vehicle’s OTA update function.
Parts: No parts are required for this update.
Tools: There are no special tools needed for this repair.
Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are
affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 2 of 3
SERVICE BULLETIN
All of the above-mentioned services bulletins have been posted to the Service Information System (SIS)
as of Wednesday, July 29, 2020. They include applicable parts, soware, repair, and warranty
information related to these campaigns.
CUSTOMER NOTIFICATION
American Honda expects to complete customer notification by end of September 2020.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
determine eligibility for any open campaigns.
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 3 of 3
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View Message
Please note the Combination Meter Reflash Tool is a precision device. We created the attached inspection procedure to ensure the tool arrived at your dealer in proper
working order. Please perform this inspection before operating the reflash tool.
Best regards,
PS&T Special Tools
Parts, Service & Technical Operations
American Honda Motor Co., Inc.
Sent on 07 29 2020 Expires on 08 16 2020
From PS&T Special Tools
Subject July 29 – Combination Meter Reflash Tool – Inspection Procedure
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1
******************************************************************************************************
Next Unread Message View Message
Dear Parts Managers,
We will start shipping the felt sheets (Sheet, Hole Seal: P/N: 07AAL-THRA120) needed for Service Bulletin 20-047
“Noncompliance Recall: Gauge Control Module Software Update” that covers the access hole on the back of the
gauge control module, to all of the dealerships starting this week.
Ordering the felt sheets (Sheet, Hole Seal) through the Special Tools Hotline is no longer necessary. Quantities have
been calculated, based on volume and will be sent accordingly.
Thank you very much for your patience.
Best regards,
Special Tools Group
American Honda Motor Co., Inc.
Sent on 08 18 2020 Expires on 11 15 2020
From Special Tools
Subject Felt Sheets (Sheet, Hole Seal: P/N 07AAL-THRA120) for Service Bulletin 20-047
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1
8 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| HONDA | ODYSSEY | 2018-2020 |
| HONDA | PASSPORT | 2019-2020 |
| HONDA | PILOT | 2019-2021 |
29 Associated Documents
Miscellaneous Document – Meter Assy., Combination Part Numbers
RMISC-20V439-0755.pdf 383.182KB
RMISC-20V439-0755Remedy Instructions and TSB
RCRIT-20V439-8875.pdf 1901.662KB
RCRIT-20V439-8875Non Compliance Notice 573 Report
RCLRPT-20V439-2939.PDF 224.396KB
RCLRPT-20V439-2939Manufacturer Notices(to Dealers,etc) – Stop Sale/Safety/Noncompliance Recalls; Product Update: 2018-2021 Multiple Campaigns
RCMN-20V439-3513.pdf 212.213KB
RCMN-20V439-3513Remedy Instructions and TSB
RCRIT-20V439-4754.pdf 790.835KB
RCRIT-20V439-4754Recall Acknowledgement
RCAK-20V439-3598.pdf 245.267KB
RCAK-20V439-3598Manufacturer Notices(to Dealers,etc) – July 29 – Combination Meter Reflash Tool – Inspection Procedure
Miscellaneous Document – Amended Noncompliance Information Report
RMISC-20V439-6248.pdf 250.684KB
RMISC-20V439-6248Recall 573 Report – Amendment 1
RCLRPT-20V439-5652.PDF 224.72KB
RCLRPT-20V439-5652Manufacturer Notices(to Dealers,etc)- Part Stop Sale / Return request; 2018-2021 Multiple Campaigns
RCMN-20V439-5709.pdf 194.006KB
RCMN-20V439-5709Miscellaneous Document – Part 573 Noncompliance Information Report
RMISC-20V439-6380.pdf 231.748KB
Remedy Instructions and TSB
RCRIT-20V439-5741.pdf 1001.128KB
RCRIT-20V439-5741Remedy Instructions and TSB
RCRIT-20V439-7077.pdf 1946.454KB
RCRIT-20V439-7077Recall Quarterly Report #1, 2020-3
RCLQRT-20V439-5673.PDF 211.161KB
RCLQRT-20V439-5673Miscellaneous Document – Media Statement
RMISC-20V439-5591.pdf 78.463KB
RMISC-20V439-5591Manufacturer Notices(to Dealers,etc)- Subject: Felt Sheets (Sheet, Hole Seal: P/N 07AAL-THRA120) for Service Bulletin 20-047
RCMN-20V439-2819ISSUED Owner Notification Letter(Part 577)
RCONL-20V439-5598.pdf 53.528KB
RCONL-20V439-5598Remedy Instructions and TSB
RCRIT-20V439-9415.pdf 1878.491KB
RCRIT-20V439-9415Recall Quarterly Report #3, 2021-1
RCLQRT-20V439-5610.PDF 211.365KB
RCLQRT-20V439-5610Remedy Instructions and TSB
RCRIT-20V439-8279.pdf 4347.401KB
RCRIT-20V439-8279Remedy Instructions and TSB
RCRIT-20V439-0771.pdf 2473.859KB
RCRIT-20V439-0771Manufacturer Notices(to Dealers,etc)- Re: Fully Restored OTA Service to Vehicle System Updates
RCMN-20V439-7796.pdf 251.464KB
Recall Quarterly Report #2, 2020-4
RCLQRT-20V439-9173.PDF 211.273KB
RCLQRT-20V439-9173Manufacturer Notices(to Dealers,etc)- OTA Service Unavailable
RCMN-20V439-4811.pdf 252.505KB
RCMN-20V439-4811Recall 573 Report – AMENDMENT 2
RCLRPT-20V439-1497.PDF 232.347KB
RCLRPT-20V439-1497Manufacturer Notices(to Dealers,etc)- Required Training for Service Bulletin 20-047 (Software Update Tool)
RCMN-20V439-3714Remedy Instructions and TSB
RCRIT-20V439-3787.pdf 577.582KB
RCRIT-20V439-3787Miscellaneous Document – NHTSA Recall No. 20V-439 Part 573, Amended Noncompliance Information Report
RMISC-20V439-8419.pdf 264.889KB
RMISC-20V439-8419Recall Quarterly Report #4, 2021-2
RCLQRT-20V439-9362.PDF 211.481KB
RCLQRT-20V439-9362Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V439&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
i-HDS Diagnostic Software and J2534 Reprogramming Software
Honda J2534 Pass-Thru User Guide
Honda J2534 Pass-Thru Software Download
i-HDS Diagnostic Software and J2534 Reprogramming Software
American Honda Motor Co., Inc. (“Honda”) offers the i-HDS (Honda Diagnostic System) software suite for the diagnosis and repair of electronic systems on Honda and Acura automobiles, and for the reprogramming of electronic control units (including, but not limited to, ECMs and PCMs). This software provides access to all Honda and Acura vehicle systems (access to the immobilizer security system requires a Security Professional level software subscription and Vehicle Security Professional [VSP] registration with NASTF). To use the i-HDS software, you need to purchase one of our convenient subscription options. In addition, you will need a pass-thru Vehicle Communication Device (VCI) that is compliant with SAE J2534-1 and J2534-2 in order to communicate with the vehicle
Vehicle Communication Interfaces (VCI)
The i-HDS software supports the use of a generic pass-thru VCI that is compliant with SAE J2534-1 and J2534-2. However, Honda recommends the Denso DST-i or the Bosch MVCI for use on Honda and Acura vehicles, as Honda has worked closely with these manufacturers to ensure their hardware and our software interact safely and within the J2534-1 and -2 specifications, for both diagnostics and reprogramming. If you choose to use a generic VCI, please carefully consider the customer and technical support options you will receive from your chosen device supplier. Honda does not provide technical or customer support for generic VCI devices.
The VCI Application Table below lists devices that either are approved and supported by Honda or are known to have completed and passed an independent, exhaustive validation program with our i-HDS software suite.
| VCI Name | Manufacturer | Version Information | Notes | |
|---|---|---|---|---|
| Firmware | J2534 API | |||
| DST-i | DENSO | 2.02.0002* | 04.04 | This is the current generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device. |
| DST-nano | DENSO | 2.02.0002* | 04.04 | This is the current generation VCI used by Honda Canada Inc. Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device. |
| MVCI | Bosch | 3.01.60* | 04.04 | This is the previous generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device. |
MongoosePro Honda  | Drew Technologies | 1.9.5** | 04.04 | This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device. |
| d-briDGe Pro | Dearborn Group | 3.303** | 04.04 | This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device. |
* These versions may have been superseded. Honda provides the latest supported versions to current i-HDS subscribers.
** Version used in validation program. See Terms and Conditions and Important Notice Regarding Reprogramming below for more details.
Reprogramming with the J2534 Rewrite Application in i-HDS
Included in the i-HDS software suite is a new reprogramming application called J2534 Rewrite. This application is made available to all subscribers of the i-HDS software suite and replaces the previous generation software, J2534 Honda Pass-thru Reprogramming Software.
This new application is compatible with generic VCIs that comply with SAE J2534. It must be used to reprogram any Honda/Acura vehicle equipped with ECUs that support reprogramming. Refer to the table below for legacy applicability for the programming of ECMs and PCMs. Though system dependent, late-model vehicles may be equipped with other ECUs that support reprogramming as well, e.g. ABS or VSA. J2534 Rewrite must be used to reprogram these control modules, as instructed in an applicable service bulletin.
As shown in this table, not all legacy Honda/Acura models are equipped with a reprogrammable ECM/PCM. Furthermore, all 2007 and later models not listed in the table are fully supported with this application.
DST-i Information:
MVCI Information:
- [J2534 Programming and Coding]: The Autel MK908P has featured both SAE J2534-1 and J2534-2 reprogramming standards, which means it allows you to reprogram emissions-related controllers and, in some cases, diagnose vehicles with factory functionality. And it can conduct OE-level diagnostic for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS, and BMW 3G. Compare with Autel Elite and other tablet scanners, the MK908P has a higher cost performance.
- [Active Test]: The Active Tests, also known as Bi-directional control, empowers you to command the ECUs to perform in-depth tests in specific systems and helps you track down the problems. E.g., the MK908P can work as a controller to roll up and down the windows and help you locate whether the problem is with window controllers or window motors.
- [30+ Special Function & Full-System Diagnosis]: The Full-System Diagnosis supports you in diving into each individual system and finding out the problems without missing out any tiny details. Here are the systems that MK908P can pay a visit: Engine, Transmission, Airbag, ABS, ESP, TPMS, Immobilizer, etc. More than 30+ functions have been packed on MK908P to help you deal with various types of issues. Such as oil reset, EPB, TPMS, BMS, brake bleeding, IMMO, SAS, DPF, etc.
- [Worldwide Vehicle Coverage]: The MK908P is tailored for workshops and pro mechs to help you with the business you build with your bare hands. The worldwide vehicle coverage gives you the confidence to face a variety of vehicle models and brands. It has compatible with most Asian, EU, and US brands. With later updates, it will also support you to run thorough diagnostic on many luxury brands such as Lamborghini, Ferrari, Aston Martin, etc.
- 🚩🚩【2 Years Free Update, More effective than Autel MK908P/MS908S Pro】Autel MaxiSys Elite 2-year free update version, with the same functions and updated hardware from Autel MS908S Pro/MK908P, priced at $2900, making itself the most cost-effective high-end diagnostic scanner in Autel product line. (MS908S Pro/MK908P+2nd year update fees=$2399+$1295).
- 🚩🚩【Elite-Live Up to Its Name】 As the updated version of Autel MK908P/MS908CV, the MaxiSys Elite is more economical than Ultra which costs you 2000 bucks more. The flagship-product- MaxiSys Elite has equipped with a set of solid hardware such as ✅ Quad-core Processor- NVIDIA Tegra 4, ✅ 2GB RAM & 64GB ROM, ✅ 9.7” Retina display with ✅ 2048X1536 resolution,✅ Android 4.4.4 OS, ✅ 15400mAH battery, etc. We have prepared almost everything just to smooth a path for your vehicle diagnostic process.
- 🚩🚩【ECU Programming & Coding】To bring out your potential and maximize the profit, the MaxiSys Elite has featured two essential functions-ECU Coding & Programming which empowers you to 👍 program the blank ECUs, 👍 match the components, 👍 reflash the second-hand ECUs, 👍 flash the hidden functions. And also, you can pass thru the gateway to access online data, because the Elite is compatible with J2534 interface. 👉NOTE: ONLY SUPPORTED IN U.S. MARKET.
- 🚩🚩【36+ Special Functions & Full-System Diagnosis】The 36+ special functions can help you cope with variety of DTCs as easy as ABC. Here is a list of commonly used special functions, maybe you can find something you’ve been looking for👉: Oil Light Reset, Steering Angle Reset, Injector Coding, ABS Bleeding, TPMS Reset, EPB Reset, Suspension Reset, etc. As for the full-system diagnostic, the Elite allows you to root out the problems hidden in the onboard systems such as👉 PCM, ECM, EPS, PDM, BCM, TPM, SCCM, RADIO, etc.
- 🚩🚩【Online Functions & Active Test】The MaxiSys Elite also provides you with some high-end functions which helps you to pass-thru the gateway to access online vehicle repair data for instance the online coding for VW, Audi, Porsche, Benz, BMW and the online configuration for Renault and so on. To help you to build a bridge to mutual communicate with the onboard systems, the active test can send the orders to ECUs and control the onboard modules such as PDM, SMF, RSM, TCU, etc.
- 🎉【ECU Programming +Same Functions as Maxisys Elite】Coming with J2534 ECU programming device, Autel MK908P is competent for ECU programming specific BENZ/ BMW. EXACTLY the same functions as Autel MaxiSys Elite, making itself the most cost-effective high-end diagnostic scanner in Autel product line. The 2021 Newest intelligent automotive diagnostic scan tool is specially designed for mid-scale or large-scale workshops and vehicle repairing houses.
- 🎉【Online Functions + Active Test】: There is online coding for VW, Audi, Porsche, Benz, BMW. Online configuration for Renault is unique among diagnostic industries. Besides, Autel MK908P features Bi-Directional Control (Active Test) to request information or command an actuator to perform specific tests, like cycling the a/c clutch on and off, perform an evaporative emissions leak test and more tests to solve the specific repairing work.
- 🎉【All-system Diagnose + 36 Service Functions】: Provided with full-systems diagnosis (ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc.). MaxiSys Pro MK908P also offers another 36+ service functions to help your repairing work faster, easier, and more professional. These service functions include immo keys/throttle/injecor coding/trans adaption/suspension/tyre retrofit/DPF/brake bleed/oil reset and more.
- 🎉【Common + Luxury Car Makes Coverage】MK908P is designed for repairing store, thus it enjoys extensive coverage for almost all car makes. Firstly, it has a wide range of compatibility for over 80 brands in the US, Europe and Asia. Besides, you have access to the newest model with fast-release software update. Moreover, There are basic diagnostic functions and most service / special functions compatible with Lamborghini, Ferrari, Aston Martin and Maserati etc.
- 🎉【Advanced Hardware + Reliable Service】As the advanced version of MS908P, MS908S, MS908E, MS908PS PRO, Autel MK908P runs much faster with android 4.4 OS, hexa-core processor, KitKat operating system, 2GB RAM & 64GB on-board memory, 10.1 inches LED screen ,20+ adapters and cables. 1-year free update, 12-month warranty, 30-day free return fees, 24-hour after-sales service are offered and promised.
- 👍【SAME AS MK908P & BETTER TECH SUPPORT】 MS908S Pro has EXACTLY the same diagnostics and service functions as MK908P and Autel MaxiSys Elite. Unlike online product MK908P, MS908S Pro is a mature product that has been tested and approved by workshops across US! NOTE: MS908S Pro is for North & South America only, and support English only.
- 👍【J-2534 ECU PROGRAMMING】Autel MaxiSys MS908S Pro is a professional automotive diagnostic scanner that utilizes powerful Cortex A7+A15 six-core processor that can perform OE level all systems diagnostics and various special functions. With J2534 ECU Programming Device included, it is capable of replacing the existing software & firmware and programming new ECUs(PCM, ECM) for specific BMW and Benz.
- 👍【25 SPECIAL FUNCTIONS FOR PROS】 Autel MS908S Pro is an advanced auto scan tools that can perform various special functions: Oil Reset, EPB reset, DPF Regen, ABS Bleed, SAS, Battery Registration, Injector Coding, Power Balance, Crankshaft Variation Learn and etc. NOTE: Special Functions are NOT universally compatible. Pls send VIN to 🚘auteldirect @ outlook . com🚘 to check compatibility before purchase.
- 👍【EXTENSIVE VEHICLE COVERAGE】 MS908S Pro diagnostic scanner computer covers more than 80 US, Asian and European vehicle makes. The scan tool can work on most OBDII-compliant vehicles to locate check engine issues, 80+ makes and models to scan all available systems. For special functions, coverage varies across vehicles, please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility first.
- 👍【HASSLE-FREE PURCHASE】 Autel MaxiSys MS908S Pro car scanner comes with 12 Months FREE software updates and services and is backed by Amazon 30 Day Return Policy. If there are any issues or concerns, please contact us directly via 🚘auteldirect @ outlook . com🚘 for prompt tech support and best after-sales services! Purchase now to solve drivability issues, emission issues and save both time & money.
- 【2021 Upgarded XP400】XP400 is to read transponder data (especially Benz infrared smart key), make exclusive keys, read/write EEPROM data, etc and get greatly updated in 2021 with new features: ★1. For BMW: Adds 'Programming' and 'Coding' functions for IMMO related systems : DME, JBE, FRM, CAS, KOMBI, EGS, GWS, ZGW, ELV, FZD. ★2. For Mercedes-Benz: Adds coding SCN for IMMO related systems : DAS, ECU, TCU, ISM and ESL. Enables ★Infrared Keys for Mercedes and IC Chip Keys for Hyundai Kia Late Model
- 【Advanced IMMO + J2534 ECU Programmer】Immobilizer is also known as immo box which is to auto part that recognizes the vehicle key directly. MaxiFlash specially designed to provide users with convenient PC communication on any modern vehicle diagnostic, and offer the most significant features desired by OEM customers: reliability, fast performance and flexibility. The working range for BT communication is about 210 feet (70 m). ▲The J2534 Can't Program ECU With IM608▲
- 【ECU Coding & 31+ Services】Autel IM608 support adanced ECU coding (not ECU programming) that allow you to customize car function settings by unlockong the hidden functions or disabling annoying functions. It also offer up to 31 services such as ABS autobleed, Oil Reset, SRS, SAS, DPF, BMS, EPB, Injector Coding, Throttle, Crankshaft Position Variation Learn & etc. All services function are not universally compatible and please provide VIN for us to check the compatibility before purchasing
- 【All System Diagnosis & Bi-directional Control】Autel IM608 features the same competence as MS908S/ Eilte in terms of all sysytem diagnosis, able to access all modules with bi-directional control ability to control subsystem, actuators or component to test its working status and confirm if certain parts needs to be repaired or replaced. Please know that Active test functions is not universal compatible, it's advised to provide VIN for us to check the compatibility before purchasing
- 【2021 Latest Vehicle Coverage】Autel MaxiIM IM608 features unmatchable vehicle coverage in the market, covering the latest part car model for Chrysler/Dodge/Jeep, the overall coverage rate is up to 95% and it's advised to provide VIN at ⭐Autelonline @ outlook . com⭐for us to check the compatibility before purchasing. IM608 is backed up by 30-day money back or new replacement guarantee, 1 year quality warranty, and lifetime technical supports
- Advanced Diagnostic Scanner for ECU Programming : MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz
- Comprehensive Features : Besides Coding and ECU programming functions, the scan tool supports reprogram keys, Bi-directional control, active test, ABS bleeding, complete capabilities for codes, live data, actuation tests, adaptations, prints out recorded data with Wi-Fi. Warm tips Benz-14 & Chang'an-3 Adapters only for UK version, not US version
- User Friendly : The live data stream displayed the real time PID data from ECU and the displayed data included analog inputs and outputs, digital inputs and outputs and system status information broadcast. The graphic display greatly improved the readability and understandability of above parameters. This is definitely a perfect scan tool for enthusiasts interested in knowing how their car is running
- Easy to Operate : The hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that’s really helpful, whenever you encounter problems, you can find solutions from it
- Compatible with Some Add-ons : Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
- 【LAUNCH X431 PAD V support OE-Level Functions】💥 supports AutoAuth for FCA SGW(for 2017 and later Chrysler,Dodge,Jeep,Alfa Romeo and Fiat).👍VAG Guided Functions(compatible with VW,SKODA,SEAT)👍Online Parameterization👍Modification for BMW 👍Offline Coding👍 Calibration👍Flash Hidden Functions👍Setting & Changeover for Benz ( All the function above is car-specific).you can perform OE-level diagnosis and pr ogramming for more accurate diagnosis and efficient car repair jobs to win more business!
- 【Bi-diectional Control+ All systems diagnosis+50 reset service】LAUNCH X431 PAD V scan tool can perform bi-directional control on all systems,like ABS,fuel pumps,windows,doors,etc.and it supports 50+ reset service,like key IMMO,abs bleeding,GEARBOX,Oil Reset,Injector coding, Gear Reset, SAS Reset, TPMS Reset, DPF Reset, BMS Reset, ETS Reset, AFS Reset, EGR Adaptation.
- 【The most advanced hardware】LAUNCH X431 PAD V is equipped with 10 inch screen,android system tablet,9360mAh battery,8-core processor.equipped with Docking Station, which can be charged at any time.X431 PAD V features Smart box,providing faster dual Wi-Fi vehicle and 5G network communications.
- 【Wider Coverage & Support J2534/RP1210 Diagnostic Protocols】LAUNCH X431 PAD V supports API standard Communication Interface,with the VCMI Vehicle Communication Measurement Interface.support D-PDU/J2534/RP1210 Protocols👍LAUNCH X431 PAD V scan tool support PEV ( pure electric vehicle ).👍Heavy Duty Software will be optioned in 2021.6(buy it in the mall).diagnose gasoline vehicles & 24V Diesel Trucks/buses/trailers/excavators/construction machinery/pick-up/etc.
- 【AUTO VIN Scan + Topology Mapping + Health report】LAUNCH x431 pad v auto scan your vehicle's vin and can show all the vehicle modules with a colour coded topology structure communication network.all the faults of each module and relationship between different modules can be viewed from it at a glance. Smarter & faster! Save your time!(this function is vary on the car model),please send the vin to us ☞[email protected] ail.c om
- 🚐【25 Special Services + 23 Adaption Functions】 : Autel Maxisys MS908CV, the 2021 new version, is a top heavy duty truck scanner with 25 special services (including Oil Reset, Injector Coding, DPF, EPB, ABS, SRS, Suspension, Throttle ...) and 23 adaption functions (including DOC/DPF Instant Replacement Reset, Fuel Pressure Adaptation Reset, Injector CEOM Reset etc.) to meet all your needs.
- 🚐【OE-Level Full Systems Diagnosis】: Auel truck scanner Maxisys 908CV is an affordable choice to compete with OEM scanners with more advanced functions, while less budget. Autel diesel truck scanner 908cv can read DTCs to locate the fault, clear DTCs to turn off the MIL, retrieve ECU information to learn about the details and views live data. Full-system diagnosis can be applied to Ford truck, Toyota bus, Toyota truck, Nissan, Peugeot, Astra, Champion, Bendix, and more to include 80+ makes.
- 🚐【Advanced ECU Coding】: Autel Maxisys cv ms908cv is equipped with advanced ECU coding which allows you to update the vehicle’s computer software to the latest version, or write in adaptive data for certain components after making repairs or replacements. Maxisys 908CV provides hundreds of methods to improve truck’s performance, like drivability, fuel efficiency, etc. Coding function can be perfectly compatible with Citroen, Dodge, Volvo, Gillig, New Flyer, Nova bus, Pierce and etc.
- 🚐【Designed for Commercial Vehicles】: Autel MS908CV performs diagnosis for heavy trucks, light trucks, natural gas vehicles, construction vehicles, and buses and so on, working with more than 80 commercial vehicle brands, ideal for large repair shops and professional mechanics. As the 2021 new version from Autel, with a 1-year warranty and 24-hour tech support, MS908CV can cover more cars and makes sure that you would not run into any difficulties when using it.
- 🚐【Best Investment with Active Test】: 🅰🆄🆃🅴🅻 Truck scanner MaxiSys MS908CV provides direct access to the vehicle-specific subsystems and components, and output commands to the specific solenoid/relay/ switch to precisely locate faults. Its bidirectional control is applicable for rolling up / down a window, turning the fuel pump on and off, cycling the a/c clutch on and off, and helping with an emissions leak test.
- 【ECU PROGRAMMING & ECU CODING】: Autel diagnostic scanner MS908S Pro comes with J2534 ECU programming device & BMW Ethernet Cable(For F-Series Coding & Programming), which is capable of reprogram/reflash modules(ECM, TCM, BCM) on specific BMW, Benz vehicles in the Electronic Control Units (ECU), programming new Benz/BMW ECUs and fixing software-controlled drivability issues and emission issues, update the computer software on the vehicle to the latest version.
- 【ADVANCED SPECIAL SERVICE FOR US MARKET】: Full system diagnostic scanner MS908P covers over 30+ professional service functions like Oil Reset, EPB Reset, SAS Calibration, DPF Regeneration, Battery Registration, Throttle Reset, ABS Bleed, Injector Coding, Key Fob Programming, Trans Adaptation, Suspension Calibration, Zero Point Calibration, Calibrate Weight Sensors. NOTE: NOT universally compatible! Please send your VIN to AutelUS @ outlook . com to check compatibility.
- 【Same as Maxisys Elite / MK908P, Updated of Maxisys Pro】Comparing with MK908P, MS908S Pro is an local dealer hot selling model, so you can enjoy more convenient tech support in the US Region. MS908S Pro Diagnostic Platform utilizes the powerful Cortex A7+A15 six-core processor, and equips with 9.7-inch LED capacitive touch screen, supporting J2534 ECU Programming Device offering comprehensive OE-level diagnostics, ECU coding and BMW/Benz ECU programming.
- 【BI-DIRECTIONAL CONTROL& OE-LEVEL All SYSTEM DIAGNOSTIC】: Bi-directional control of the ECM in the Component Test enables the MS908S Pro to transmit control commands to operate the vehicle systems, check the vehicle operating conditions. Control various subsystems, parts & components and more. All system diagnostics can access all available car modules including but not limited to PCM, ECM, EPS, PDM, TPM, BCM, ABS and SCCM. Please contact us to check compatibility before order.
- 【12-MONTH WARRANTY & FREE SOFTWARE ONLINE UPDATE】: Feel free to get technical support via AutelUS @ outlook . com. MS908S Pro is equipped with the best hardware, combined with the best possible coverage of OE-level diagnostics, practical functions like ECU coding, auto VIN scan, complete OBD2 functions like read and erase codes, live data, freeze-frame, I/M readiness status, O2 Monitor Test, component test and data printing. BT pairing between the diagnostic table and J2534 is OVER 210 feet.
- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
- WIFI Version VXDIAG VCX Nano compatible for TOYOTA and Lexus, support both USB connection and WIFI connection, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
- You can download the vxmanager online, if you have any license problem please send us the serial number to extend the license
- One year warranty. Please contact us via order center if you have any problem with software installation
Last update on 2021-08-10 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-08-10 / Affiliate links / Images from Amazon Product Advertising API
