Noncompliance Recall: 2019-2020 Honda Odyssey Rearview Camera

July 28, 2020 NHTSA CAMPAIGN NUMBER: 20V438000

Distorted or Inoperative Rearview Camera/FMVSS 111

A distorted or inoperative rearview camera display can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V438

Manufacturer Honda (American Honda Motor Co.)

Components BACK OVER PREVENTION

Potential Number of Units Affected 212,068

 

Summary

American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rearview Mirrors.”

 

Remedy

Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is W83.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Honda has a Recall

 


Service Bulletin
A20-050
July 29, 2020
Version 1

 

Noncompliance Recall: 2019 – 20 Odyssey Rearview Camera

 

AFFECTED VEHICLES

Year Model Trim Level VIN Range
2019 – 20 Odyssey ALL Check the iN VIN status for eligibility

 

BACKGROUND

The rearview camera display is cloudy or the rearview camera does not work and/or the Rear Camera Not Available message is displayed.

 

CUSTOMER NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

Some vehicles affected by this campaign may be in your new or used vehicle inventory.

Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. Before selling a vehicle in inventory, always check if it is affected by a safety recall by conducting a VIN status inquiry.

 

CORRECTIVE ACTION

Replace the rearview camera.

 

PARTS INFORMATION

Part Name Part Number Quantity
Rearview Camera Assembly 39530-THR-A23 1

 

WARRANTY CLAIM INFORMATION

Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number
0551D3 Replace the rearview camera. 0.6 hr 6RD00 W8300 A20050A 39530-THR-A23

 

Skill Level: Repair Technician

 

REPAIR PROCEDURE

  1. Remove the upper tailgate trim, both side tailgate trims, the pull pocket, and the lower tailgate trim.

upper tailgate trim

  1. Remove the three nuts holding the rear license trim.

three nuts holding the rear license trim

  1. Carefully pull up the rear license trim to release the end clips and to release the pins of the clips from the remaining grommets. Disconnect the connector and using a flat head screwdriver carefully remove the rearview camera.

rear license trim

  1. Install the new rearview camera in the reverse order of removal.
  2. Install the parts in the reverse order of removal.
  3. Make sure the rearview camera is operating properly.

 

END

 


Statement by American Honda Regarding Four Automobile Recalls  

  • Approximately 608,000 total vehicles are affected in the United States
  • Free recall repairs, varying by specific vehicle, include two software updates, replacement of rear view cameras and replacement of sliding door outer handle cables
  • No reported crashes or injuries related to these actions

 

TORRANCE, Calif. – Aug. 4, 2020 – American Honda will voluntarily recall approximately 608,000 model-year 2018-2020 Honda Odyssey, 2019-2020 Passport and 2019-2021 Pilot vehicles in the United States to complete one or more of four recall repairs, for free. There have been no reports of crashes or injuries related to these actions.

Honda is announcing these recalls to encourage each owner of an affected vehicle to take it to an authorized dealer as soon as they receive notification from Honda. Mailed notification to owners will begin in late-September 2020. Owners of these models can also determine if their specific vehicles are included in the recall by visiting www.recalls.honda.com or by calling (888) 234-2138.

 

Recall Summaries:

Gauge Control Module Software Recall:

2018-2020 Honda Odyssey

2019-2020 Honda Passport

2019-2021 Honda Pilot

Software that controls the speedometer display will be updated, for free, to prevent potential malfunctions, including temporary shutdown of the display. If the speedometer does not display properly, a driver may unknowingly exceed safe speeds, increasing the risk of a crash.

 

Front Control Box Software Recall:

2019-2020 Honda Odyssey

2019-2020 Honda Passport

2019-2021 Honda Pilot

Software that controls display of the rear view camera image will be updated, for free, to prevent potential malfunctions including delayed display of the rear view and display failure under certain circumstances when the reverse gear is selected. A delayed or absent rear view display may increase the risk of a crash.

 

Rear View Camera Replacement Recall:

2019-2020 Honda Odyssey

Rear view camera assemblies will be replaced with updated units, for free, to resolve durability issues that may distort the image or prevent display of the rear view when the reverse gear is selected. An absent rear view display may increase the risk of a crash.

 

Sliding Door Outer Handle Cable Recall:  2018-2020 Honda Odyssey

Updated sliding door outer handle cables will be installed in affected vehicles, for free. Water may enter the outer handles of the sliding doors and drip onto the cables connected to the door latch mechanisms. In freezing temperatures, ice may form on the cable, hindering proper cable movement and potentially preventing the door from latching. An unlatched sliding door could open while the vehicle is in motion, increasing the chance of injury to passengers.

 


 

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
HONDA ODYSSEY 2019-2020

 


16 Associated Documents

Manufacturer Notices(to Dealers,etc) – Stop Sale/Safety/Noncompliance Recalls; Product Update: 2018-2021 Multiple Campaigns

RCMN-20V438-7345.pdf 212.213KB

RCMN-20V438-7345

 


Non Compliance Notice 573 Report

RCLRPT-20V438-4959.PDF 216.067KB

RCLRPT-20V438-4959

 


Manufacturer Notices(to Dealers,etc)- Part Stop Sale / Return request; 2018-2021 Multiple Campaigns

RCMN-20V438-4350.pdf 194.006KB

RCMN-20V438-4350

 


Recall Acknowledgement

RCAK-20V438-1069.pdf 276.925KB

RCAK-20V438-1069

 


Miscellaneous Document – Part 573 Noncompliance Information Report

RMISC-20V438-5523.pdf 231.162KB

RMISC-20V438-5523

 


Remedy Instructions and TSB

RCRIT-20V438-8193.pdf 342.911KB

RCRIT-20V438-8193

 


Recall Quarterly Report #1, 2020-3

RCLQRT-20V438-2263.PDF 211.161KB

RCLQRT-20V438-2263

 


Miscellaneous Document – Media Statement

RMISC-20V438-0337.pdf 78.463KB

RMISC-20V438-0337

 


ISSUED Owner Notification Letter(Part 577)

RCONL-20V438-3534.pdf 55.261KB

RCONL-20V438-3534

 


Recall Quarterly Report #3, 2021-1

RCLQRT-20V438-6249.PDF 211.359KB

RCLQRT-20V438-6249

 


Manufacturer Notices(to Dealers,etc)- Odyssey Rear Camera Availability for Service Bulletins 20-050 and 20-060

RCMN-20V438-7709.pdf 90.259KB

RCMN-20V438-7709

 


Recall Quarterly Report #2, 2020-4

RCLQRT-20V438-6161.PDF 211.276KB

RCLQRT-20V438-6161

 


Manufacturer Notices(to Dealers,etc)- Parts Availability for Service Bulletins 20-050 and 20-060

RCMN-20V438-5841.pdf 105.678KB

RCMN-20V438-5841

 


Recall 573 Report – Amendment 1

RCLRPT-20V438-2529.PDF 216.655KB

RCLRPT-20V438-2529

 


Miscellaneous Document – NHTSA Recall No. 20V-438 Part 573, Amended Noncompliance Information Report

RMISC-20V438-5643.pdf 258.233KB

RMISC-20V438-5643

 


Recall Quarterly Report #4, 2021-2

RCLQRT-20V438-3705.PDF 211.472KB

RCLQRT-20V438-3705

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V438&docType=RCL

 


 

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Rear View Back Up Camera Multiangle Views Compatible with 2014 2015 Honda Accord Sedan EX-L,2016 2017 Honda Accord Sedan,2017 Honda Hybrid,Replace#:39530-T2A-A21 590-440 Backup/Rear View Camera
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Back Up Camera HD MultiAngle Fit for 2014-2015 Honda Accord Sedan EX-L and 2016 2017 Honda Accord Sedan Replace# 39530-T2A-A21 39530-T2A-A31 39530-T2A-U110-M2 Rear View Backup Parking Assist Camera
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Rear View Backup Camera, Replacement for 2014-2017 Honda Accord, Part # 39530-T2A-A21, 39530-T2A-A31, 590-440
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Master Tailgaters Replacement for Honda Ridgeline (2006-2014) Chrome Tailgate Handle with Backup Camera
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Backup Camera Fit for 2014-2015 Honda Accord Sedan EX-L and 2016 2017 Honda Accord Sedan, HD MultiAngle Rear View Camera Replace OE# 39530-T2A-A21 39530-T2A-A31 39530-T2A-U110-M2
  • Replacement Models: 39530-T2A-A21, 39530-T2A-A31, 39530-T2A-U110-M2, 590-440, 39530T2AA21, 39530T2AA31 Before purchasing, make sure to verify that your part number is match to this part number
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  • Features: Backup camera 1920*1080 resolution,high clarity,multi angle view (normal, wide angle, and top down),no worry about blind spot area.its shell is made of high quality material,adopts nano-mirror,shining,shockproof and stainless.with waterproof function,long service life
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  • 🚗FUNCTION - Our rear view camera is like having eyes in the back of your head. You'll easily see other vehicles or large objects/obstacles behind you, and it makes lining up your trailer a snap.
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Last update on 2022-08-10 / Affiliate links / Images from Amazon Product Advertising API

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