Air Bag Inflators May Rupture Or Underinflate Bag

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January 17, 2020 NHTSA CAMPAIGN NUMBER: 20V026000

Air Bag Inflators May Rupture or Underinflate Bag

In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag cushion may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

NHTSA Campaign Number: 20V026

Manufacturer Honda (American Honda Motor Co.)

Components AIR BAGS

Potential Number of Units Affected 1,500,705

Summary

Honda (American Honda Motor Co.) is recalling certain 1997-1998 Acura 2.2CL, 1998-1999 Acura 2.3CL, 1997-1999 Acura 3.0CL, 2001 Acura 3.2CL and Acura MDX, 1998-2000 Honda Accord Coupe, Accord Sedan, Civic Sedan, Odyssey and Acura 3.5RL, 1999-2000 Acura 3.2TL, 1996-2000 Civic Coupe, 1997-2000 CR-V, 1997-1998 EV Plus, and 1998-1999 Isuzu Oasis vehicles.

These vehicles were equipped with Non-Azide Driver air bag Inflators (NADI) and do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.

Remedy

Honda will notify owners, and dealers will inspect the driver frontal air bag inflator, and replace it if necessary, with an inflator of a different design, free of charge. The recall began October 1, 2020. Owners may contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138 or Isuzu customer service at 1-800-255-6727.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Honda has a Recall

October 2020

NHTSA Recall 20V-026

IMPORTANT SAFETY RECALL

This notice applies to your vehicle: XXXXXXXXXXXXXXXXX

Dear FIRSTNAME LASTNAME,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

WHAT IS THE REASON FOR THIS SECOND NOTICE?

In March 2020, a notice was mailed to inform you that Honda has decided that a defect which relates to motor vehicle safety exists in certain 1998 model year ACCORD vehicles, and that replacement parts needed to perform the final repair were not available. This notice is being sent to inform you that these parts are now available.

As stated in the initial notice, due to a manufacturing issue, the inflator inside the driver frontal airbag module may absorb moisture, which may cause the driver frontal airbag to malfunction in a crash where the airbag deploys. The airbag could under-inflate during deployment, increasing the risk of injury to the driver. The airbag inflator could also rupture during deployment, with metal fragments possibly striking the driver or passengers, increasing the risk of serious injury or death.

WHAT WILL HONDA DO?

The dealer will inspect the driver frontal airbag and, if necessary, replace the inflator with an inflator of a different design for free.

WHAT SHOULD YOU DO?

Please call any authorized Honda dealer and make an appointment to have your vehicle’s driver frontal airbag inflator inspected and, if necessary, replaced with an inflator of a different design for free. Once you make an appointment for your vehicle, be advised that the total replacement process may take approximately 30 minutes. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.

CHECK YOUR VEHICLE FOR OPEN RECALLS

You can check your vehicle’s eligibility for repair under this or any other recall. Please access the Honda Recall Lookup tool at www.recalls.honda.com and enter your Vehicle Identification Number (VIN).

OWNER INFORMATION

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title information, which indicate that you are the current owner of this vehicle. If this is not the case, or if any of the information is not correct, please complete, sign and return the Information Change Card and we will then update our records. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.

DO YOU STILL HAVE MORE QUESTIONS?

If you have questions or concerns, we encourage you to:

contact your local Honda automobile dealer; or
call American Honda’s Customer Support & Campaign Center at 1-888-234-2138 Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time; or
email or chat by going to www.owners.honda.com/help/customer-relations; or
visit Twitter @HondaCustSvc; or
visit www.recalls.honda.com to use “Ask Dave”, our 24/7 virtual agent.

If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may call the NHTSA toll-free Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to https://www.safercar.gov.

We apologize for any inconvenience this recall may cause you.

Sincerely,

American Honda Motor Co., Inc.

Campaign #D8J / Service Bulletin #20-073

Octubre 2020

Campaña de seguridad NHTSA 20V-026

CAMPAÑA DE SEGURIDAD IMPORTANTE

Esta notificación aplica a su vehículo: XXXXXXXXXXXXXXXXX 99999999999999999

Estimado FIRSTNAME LASTNAME,

Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés).

¿CUÁL ES LA RAZÓN DE ESTA SEGUNDA NOTIFICACIÓN?

En marzo del 2020, una notificación fue enviada por correo para informarle que Honda ha decidido que existe un defecto el cual está relacionado con la seguridad del vehículo en algunos vehículos ACCORD año modelo 1998 y que los repuestos necesarios para realizar la reparación final no estaban disponibles. Le estamos enviando esta notificación para informarle que esos repuestos ahora están disponibles.

Como se indicó en la notificación inicial, debido a un error de fabricación, el inflador dentro del módulo de la bolsa de aire delantera del lado del conductor puede absorber humedad, lo cual puede ocasionar que la bolsa de aire delantera del lado del conductor falle en un choque donde la bolsa de aire se activa (despliega). La bolsa de aire pudiera inflarse insuficientemente durante la activación, aumentando el riesgo de lesión al conductor. El inflador de la bolsa de aire también pudiera romperse durante la activación con fragmentos metálicos golpeando al conductor o los pasajeros, aumentando el riesgo de una lesión grave o la muerte.

¿QUÉ HARÁ HONDA?

El concesionario inspeccionará de forma gratuita la bolsa de aire delantera del lado del conductor y si es necesario reemplazará el inflador con un inflador de diseño diferente.

¿QUÉ DEBE HACER USTED?

Por favor llame a cualquier concesionario autorizado Honda y haga una cita para la inspección del inflador de la bolsa de aire delantera del lado del conductor del vehículo y si es necesario, el reemplazo con un inflador de un diseño diferente, de forma gratuita. Una vez que programe una cita para su vehículo, le avisamos que el proceso de reemplazo total podría tardar aproximadamente 30 minutos. No obstante, su concesionario le puede ofrecer un mejor estimado del tiempo total de esta visita de servicio, ya que pudiera ser necesario que su vehículo esté disponible por un periodo más largo. Si usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros sobre esta información importante.

VERIFIQUE SI SU VEHÍCULO TIENE UNA CAMPAÑA DE SEGURIDAD PENDIENTE

Puede verificar la elegibilidad de su vehículo para que sea reparado bajo esta campaña de seguridad o bajo cualquier otra. Por favor acceda la herramienta “Honda Recall Lookup” en www.recalls.honda.com e ingrese su número de identificación del vehículo (VIN).

INFORMACIÓN DEL PROPIETARIO

Usted recibió esta notificación porque las regulaciones gubernamentales requieren que esta notificación sea enviada al último propietario registrado. Nuestros registros están basados principalmente en la información del título y registro en el estado, el cual indica que usted es el propietario actual de este vehículo. Si no es el caso o si la información no está correcta, por favor complete, firme y devuelva la tarjeta de Cambio de información anexa y nosotros actualizaremos nuestros registros. Si usted es el arrendador de este vehículo, las regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días.

¿USTED TODAVÍA TIENE MÁS PREGUNTAS?

Si usted tiene preguntas o inquietudes, le recomendamos que:

comuníquese con su concesionario de automóviles Honda local; o
llame al Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., hora del Pacífico; o
envíe un correo electrónico o chat por medio de www.owners.honda.com/help/customer-relations; o
visite Twitter @HondaCustSvc; o
visite www.recalls.honda.com.

Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Toll-free) Safety Hotline de NHTSA al 1-888-327-4236 (TTY 1-800-424-9153), o visitar la página https://www.safercar.gov.

Le pedimos disculpas por cualquier inconveniente que esta campaña de seguridad pudiera causarle.

Atentamente,

American Honda Motor Co., Inc.

Campaña #D8J / Boletín de Servicio #20-073

March 2020

NHTSA Recall 20V-026

IMPORTANT SAFETY RECALL

This notice applies to your vehicle: XXXXXXXXXXXXXXXXX

Dear FIRSTNAME LASTNAME,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

WHAT IS THE REASON FOR THIS INITIAL NOTICE?

Honda has decided that a defect which relates to motor vehicle safety exists in certain 1997 model year CIVIC vehicles. Due to a manufacturing issue, the inflator inside the driver frontal airbag module may absorb moisture, which may cause the driver frontal airbag to malfunction in a crash where the airbag deploys. The airbag could under-inflate during deployment, increasing the risk of injury to the driver. The airbag inflator could also rupture during deployment, with metal fragments possibly striking the driver or passengers, increasing the risk of serious injury or death.

WHAT WILL HONDA DO?

The replacement parts needed to repair your vehicle, if necessary, are not available and Honda is unable to inspect/repair your vehicle at this time.

Honda will send you a follow-up letter when replacement parts are available so you can then bring your vehicle in for inspection/repair.

WHAT SHOULD YOU DO?

We ask for your patience while we prepare replacement parts. Once you receive a follow-up letter from Honda notifying you that replacement parts are available, please call any Honda automobile dealer and make an appointment to inspect/repair your vehicle. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.

CHECK YOUR VEHICLE FOR OPEN RECALLS

OWNER INFORMATION

DO YOU STILL HAVE MORE QUESTIONS?

If you have questions or concerns, we encourage you to:

call American Honda’s Customer Support & Campaign Center at 1-888-234-2138; or
email or chat by going to https://owners.honda.com/help/customer-relations
visit Twitter @HondaCustSvc; or
visit www.recalls.honda.com to use “Ask Dave”, our 24/7 virtual agent; or
contact your local Honda automobile dealer.

Alternatively, you may call the NHTSA toll-free Safety Hotline at 888-327-4236 (TTY 800-424-9153), or go to https://www.nhtsa.gov.

We apologize for any inconvenience this recall may cause you.

Sincerely,

American Honda Motor Co., Inc.

Campaign #K6P / Service Bulletin #20-008

Marzo del 2020

Campaña de seguridad NHTSA 20V-026

CAMPAÑA DE SEGURIDAD IMPORTANTE

Esta notificación aplica a su vehículo: XXXXXXXXXXXXXXXXX

Estimado FIRSTNAME LASTNAME,

¿CUÁL ES LA RAZÓN DE ESTA NOTIFICACIÓN INICIAL?

Honda ha determinado que existe un defecto el cual está relacionado con la seguridad del vehículo en algunos vehículos modelo CIVIC año modelo 1997. Debido a un error de fabricación, el inflador dentro del módulo de la bolsa de aire delantera del lado del conductor puede absorber humedad, lo cual puede ocasionar que la bolsa de aire delantera del lado del conductor falle en un choque en el cual la bolsa de aire se active (despliegue). La bolsa de aire pudiera inflarse insuficientemente durante la activación, aumentando el riesgo de lesión al conductor. La bolsa de aire también pudiera romperse durante la activación con fragmentos metálicos golpeando al conductor o los pasajeros, aumentando el riesgo de una lesión grave o la muerte.

¿QUÉ HARÁ HONDA?

Los repuestos de reemplazo necesarios para reparar su vehículo, si es necesario, no están disponibles y Honda no puede inspeccionar/reparar su vehículo en este momento. Honda le enviará una carta de seguimiento cuando los repuestos de reemplazo estén disponibles para que pueda traer su vehículo para la inspección/reparación.

¿QUÉ DEBE HACER USTED?

Le pedimos que tenga paciencia mientras nosotros preparamos los repuestos de reemplazo. Una vez que usted reciba una carta de seguimiento de Honda notificándole que los repuestos de reemplazo están disponibles, por favor comuníquese con un concesionario de automóviles Honda y haga una cita para inspeccionar/reparar su vehículo. Si usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros sobre esta información importante.

VERIFIQUE SI SU VEHÍCULO TIENE UNA CAMPAÑA DE SEGURIDAD PENDIENTE

INFORMACIÓN DEL PROPIETARIO

¿USTED TODAVÍA TIENE MÁS PREGUNTAS?

Si usted tiene preguntas o inquietudes, le recomendamos que:

se comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138; o
o por correo electrónico o chat en https://owners.honda.com/help/customer-relations
visite Twitter @HondaCustSvc; o
Para más información también puede visitarrecalls.honda.com; o
se comuníquese con su concesionario de automóviles Honda local.

Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Toll-free) Safety Hotline de NHTSA al 888-327-4236 (TTY 800-424-9153), o visitar la página https://www.nhtsa.gov.

Le pedimos disculpas por cualquier inconveniente que esta campaña de seguridad pudiera causarle.

Atentamente,

American Honda Motor Co., Inc.

Campaña #K6P / Boletín de Servicio #20-008

September 10, 2020

Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590

Re:

NHTSA Recall No. 20V-026
Part 573, Amended Defect Information Report
Multi-model Acura and Honda Vehicles
Takata Non-Azide Driver Inflator (NADI)

Dear Mr. Giuseppe:

In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed amended Defect Information Report regarding NHTSA recall number 20V-026 originally submitted on January 17, 2020. Review of manufacturing records revealed that certain vehicles were incorrectly included in the recall even though these vehicles were not originally equipped with the recalled component. Conversely, the review also identified certain vehicles that were not included in the recall that should have been, as those vehicles originally were equipped with the recalled component. As a result, we are excluding from the recall 61,148 vehicles originally included in the recall and are adding 284 vehicles to the recall. Net, we are decreasing the affected vehicle population by 60,864 units. The manufacturer’s campaign numbers are being superseded to appropriately account for these changes.

If you have any questions about this report, please feel free to contact me.

Sincerely,

AMERICAN HONDA MOTOR CO., INC.

Jeff Chang

Senior Manager
Product Regulatory Office

JC:wvt

Amended Defect Information Report

573.6(c)(2)

Identification of potentially affected vehicles:

Initial Report

Amended Report (updates in bold)

Description of the basis for the determination of the recall population:

The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could potentially experience the problem.

Description of how the vehicles being recalled differ from similar vehicles not included in the recall:

According to the equipment defect notification 19E-080 filed by Takata, the suspect range of Non-Azide Driver Frontal Airbag Inflators (NADI) were produced up to August 31, 1999. Out of an abundance of caution, Honda is recalling all vehicles built from production start-up through December 31, 1999 that either received a potentially suspect NADI inflator from the factory (OEM) or dealer (replacement service part). A design change and process improvement was fully implemented by Takata to the aluminum tape seal which more effectively prevented moisture ingress on the NADI inflator. The redesigned NADI inflators were used in mass production vehicles built starting on January 1, 2000.

9/10/2020 Amendment

MY1997 Acura 2.2CL and 3.0CL vehicles are being completely removed from the recall as the recalled component was not original equipment nor available as a replacement service part.

Certain early production MY1998 Honda Civic Sedan vehicles are being removed from the recall as the recalled part only was used in MY1998 Honda Civic Sedan vehicles after there was a change in the airbag inflator supplier during mid-production. The recalled component was not original equipment on the early production MY1998 Honda Civic Sedan vehicles now being excluded. The break between early production vehicles and late production vehicles can be identified by the last six characters of the VIN, and a controlled process was implemented to ensure that driver frontal airbag module replacement would parallel what was originally equipped on the vehicle.

Certain late production MY1998 Honda EV Plus vehicles are being removed from the recall as the recalled part only was used in MY1998 Honda EV Plus vehicles before there was a change in the airbag inflator supplier during mid-production. The recalled component was not original equipment on the late production MY1998 Honda EV Plus vehicles now being excluded. The break between early production vehicles and late production vehicles can be identified by the last six characters of the VIN, and a controlled process was implemented to ensure that driver frontal airbag module replacement would parallel what was originally equipped on the vehicle.

573.6(c)(3)

Total number of potentially affected vehicles:

1,500,705 (original population)

– 60,864 (net population reduction)

1,439,841 (amended population)

573.6(c)(11)

Manufacturer’s campaign number:

September 3, 2020

Re:

NHTSA Recall No. 20V-026
Part 573, Amended Defect Information Report
Multi-model Acura and Honda Vehicles
Takata Non-Azide Driver Inflator (NADI)

Dear Mr. Giuseppe:

Description of the manufacturer’s program for remedying the defect; and
Estimated date(s) on which it will begin sending notifications to owners.

If you have any questions about this report, please feel free to contact me.

Sincerely,

AMERICAN HONDA MOTOR CO., INC.

Jeff Chang
Senior Manager
Product Regulatory Office

JC:wvt

Amended Defect Information Report

573.6(c)(8)(i)

Program for remedying the defect:

Registered owners of all affected vehicles will be sent an initial letter informing them the replacement parts needed to remedy their vehicle is currently not available. Once replacement parts are available, registered owners will be sent a second letter requesting they take their vehicle to an Acura or Honda automobile dealer. The dealer will replace the driver frontal airbag inflator with an inflator of a different design for free.

9/3/2020 Amendment

Redesign of the replacement driver frontal airbag inflators has been completed. Once parts inventory is sufficient to support the launch of the recall remedy, registered owners will be sent a second letter requesting they take their vehicle to an Acura or Honda automobile dealer. The dealer will inspect, and replace if necessary, the driver frontal airbag inflator if the inflator is included in the affected date range (manufactured on or before December 31, 1999).

573.6(c)(8)(ii)

The estimated date to start notifications to owners: October 1, 2020

For Immediate Release

Statement by American Honda Regarding NADI Airbag Inflator Recall

Not related to prior Takata airbag inflator recalls; Different inflator type with a different defect
Approximately 2.4 million Acura and Honda vehicles to be recalled in the United States
Free recall inspections and free repairs to begin in approximately one year, as alternative replacement parts are not yet available

TORRANCE, Calif. – Jan. 21, 2020 – American Honda will recall approximately 2.4 million Honda and Acura automobiles from the 1996 through 2003 model years in the United States to inspect and, if needed, replace certain Takata driver front airbag inflators manufactured with non-azide propellant (NADI), for free. Free recall inspections and repairs will begin in approximately one year, as replacement parts from alternative suppliers are not yet available.

In November 2019, Takata submitted a defect information report (DIR) to the National Highway Traffic Safety Administration (NHTSA) related to NADI inflators installed in multiple automakers’ vehicles. NADI inflators pre-date and are different from Takata non-desiccated inflators involved in earlier airbag inflator recalls. Manufactured without appropriate seals, recalled NADI inflators may allow air and moisture to leak into the inflators over an extended period, causing propellant degradation. If a recalled NADI inflator-equipped airbag with degraded propellant deploys during a crash, it may deploy too slowly or, in very rare cases, too forcefully, rupturing and throwing metal pieces of the inflator toward vehicle occupants. Either scenario could contribute to occupant injuries.

Honda is aware of one field rupture of a NADI inflator in a Honda vehicle globally. That rupture occurred during a crash of a 1997 Honda Civic in Texas in 2012. In addition, Honda is aware of two NADI inflator ruptures during vehicle scrapping activity in Japan. Each of these vehicles potentially was exposed to unusually high levels of moisture prior to the rupture events.

Initial mailed notification to owners of recalled vehicles will begin in mid-March 2020 with a second notice planned when replacement parts become available. Owners may also check their vehicles’ recall status now at www.recalls.acura.com and www.recalls.honda.com or by calling (888) 234-2138.

Models included in this recall (certain specific vehicles only):

Acura eBay :

1997-1998 2.2CL

1997-1999 3.0CL

1998-1999 2.3CL

2001-2002 3.2CL 2001-2002 MDX

1998-2003 3.5RL

1999-2001 3.2TL

Honda eBay :

1998-2000 Accord (Coupe and Sedan)

1996-2000 Civic (Coupe and Sedan)

1997-2001 CR-V

1998-2001 Odyssey

1997-1998 EV Plus

###

American Honda Motor Co., Inc. ● 1919 Torrance Blvd. ● Torrance, California 90501-2746 ● Phone (310) 783-3170 ● Fax (310) 783-3622

Media Web Site: www.hondanews.com Consumer Web Site: www.honda.com

DEFECT INFORMATION REPORT

573.6(c)(1)

Name of manufacturer:

Honda Motor Co., Ltd.
Honda of America Mfg., Inc.
Honda of Canada Mfg.

Manufacturer’s agent:

John Turley

American Honda Motor Co., Inc
1919 Torrance Blvd.
Torrance, CA 90501-2746

Identification of potentially affected vehicles:

Description of the basis for the determination of the recall population:

The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could potentially experience the problem.

Description of how the vehicles being recalled differ from similar vehicles not included in the recall:

Identification of affected component:

Country of Origin: Japan and U.S.

Manufacturer: Takata (TK Global LLC)

573.6(c)(3)

Total number of potentially affected vehicles: 1,500,705

573.6(c)(4)

Percentage of affected vehicles that contain the defect: 100%

573.6(c)(5)

Defect description:

According to the equipment defect notification 19E-080 filed by Takata, certain Takata NonAzide Driver Airbag Inflators have the potential to exhibit elevated moisture ingress due to insufficient aluminum tape seal. This can lead to slow deployment, which may result in insufficient protection by the driver frontal airbag, or there may be over-aggressive combustion creating excessive internal pressure when the driver frontal airbag is deployed. Very high internal pressure could result in the body of the airbag inflator rupturing upon deployment. An inflator rupture may cause metal fragments to pass through the vehicle interior at high speed, which may result in injury or death to vehicle occupants.

573.6(c)(6)

Chronology:

July 29, 2015

Honda was informed of a NADI inflator rupture event occurring at an auto dismantling facility in Japan on July 22, 2015. A rupture incident report confirming the rupture was submitted to NHTSA per Standing General Order 2015-01.

May 11, 2016

Honda was informed of a potential NADI inflator rupture field event with a reported injury occurring in Houston, TX on November 21, 2012. An initial rupture incident report was submitted to NHTSA per Standing General Order 2015-01A and an investigation into the rupture claim was launched.

July 29, 2016

The investigation of the Texas field event revealed that the vehicle owner initially contacted Honda on June 10, 2013. At that time, a claim was opened but it was subsequently closed on July 22, 2013 because the police report did not mention an airbag “rupture,” the vehicle had already been scrapped, and the suspect airbag components were not available for inspection. However, based on photographic evidence, Honda confirmed that the airbag inflator ruptured and submitted a final rupture incident report to NHTSA per Standing General Order 2015-01 A.

September 5, 2018

Honda was informed of a NADI inflator rupture event that occurred at an auto dismantling facility in Japan on August 10, 2018. A final rupture incident report was submitted to NHTSA per Standing General Order 2015-01A.

October 31, 2019

Takata informed Honda of two NADI inflator rupture field events in Australia which involved a different vehicle manufacturer and provided relevant information.

November 26, 2019

Takata submitted equipment defect notification 19E-080 to NHTSA listing Honda as an affected OEM.

December 18, 2019

NHTSA issued Equipment Query EQI 9-002 requesting information from Honda.

January 3, 2020

Honda responded to EQ19-002 with an estimated population of Acura and Honda vehicles equipped with a Takata NADI inflator.

January 16, 2020

Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.

As of January 16, 2020, Honda has received one injury claim related to this issue.

573.6( c)(8)(i)

Program for remedying the defect:

573.6( c)(8)(ii)

The estimated date to start notification to dealers: January 21, 2020

The estimated date to start notifications to owners: March 9, 2020

573.6(c)(10)

Representative copies of all notices, bulletins and other communications:

A copy of the dealer service bulletin, the interim and final owner notification letters, and other dealer communication will be submitted to your office as soon as possible.

A draft of the interim and final owner notification letters will be submitted to your office as soon as possible.

573.6(c)(11)

Manufacturer’s campaign number: TBD

SEOCONTENT-START

Next Unread Message View Message
Please take a moment to review this important video message from Yoshi Takatsuka with information regarding the
NEW Takata airbag inflator recall.
Click here to watch the video or refer to the post titled, “NEW Takata Airbag Recall Update 1/22/2020” on the
Parts, Service, Sales, or Executive Management landing pages on iN.
Below is the script for your reference:
Hi everyone. I’m Yoshi Takatsuka.
I would like to provide you with an update on the Takata Airbag situation.Together, through the end of last year,
we had replaced approximately 14.9 million Takata inflators of the 21 million Takata airbag inflators currently
under recall. I want to express my sincere appreciation for your hard work and commitment to take care of
customers affected by Takata recalls.
I would also like to provide you with details of a new Takata recall.
Late last year, Takata informed NHTSA of a recall affecting their Non-Azide Driver’s Inflators – due to an issue
that occurred in Takata’s manufacturing process. In Takata’s report to NHTSA, Honda was named as one of five
automakers that purchased these inflators. Based on Takata’s report, on Friday, January 17th, Honda notified
NHTSA of a safety recall for the Takata Non-Azide driver’s inflators that were used on a number of 1996 to
2003 model year Honda and Acura eBay Vehicles.
It is very important to note that these are not the same Phase Stabilized Ammonium Nitrate (PSAN) inflators
previously recalled. The inflators included in this new recall action are non-azide driver’s inflators. They
contain a different propellant than ammonium nitrate. In fact, this recall is not due to a failure of the propellant.
Again, it is the result of an issue that occurred in Takata’s manufacturing process.
Since the affected vehicles are over 20 years old, we do not have remedy parts at this time. Please rest
assured that we are working diligently to prepare parts as soon as possible. However, in compliance with
federal law, we will mail the safety recall notification to affected owners by mid-March. In this communication,
we will instruct owners to await further instructions.
Once replacement inflators are available, we will send another communication to owners instructing them to
schedule an appointment with their dealer. We will keep you informed of any future developments and activities
via iN message.
Customer handling will be extremely important and we will have to work together to resolve each individual
customer’s concerns. You have received an iN message and Service Bulletin providing handling instructions for
customers that come to your dealership for service. In addition, please refer any customer with questions or
concerns to American Honda’s Customer Support & Campaign Center at 1-888-234-2138.
Sent on 01 22 2020 Expires on 03 24 2020
From Yoshi Takatsuka
Subject NEW Takata Airbag Recall Update 1/22/2020
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 2
Again, please accept my sincere appreciation for your support and commitment to ensure our customers
safety. And please continue to show exceptional customer care throughout the recall repair process. Thank
you.
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 2 of 2

*******************************************************************************************

View Message
Please take a moment to review this important video message from Yoshi Takatsuka with information regarding the
NEW Takata airbag inflator recall.
Click here to watch the video or refer to the post titled, “NEW Takata Airbag Recall Update 1/22/2020” on the
Parts, Service, Sales, or Executive Management landing pages on iN.
Below is the script for your reference:
Hi everyone. I’m Yoshi Takatsuka.
I would like to provide you with an update on the Takata Airbag situation. Together, through the end of last year,
we had replaced approximately 14.9 million Takata inflators of the 21 million Takata airbag inflators currently
under recall. I want to express my sincere appreciation for your hard work and commitment to take care of
customers affected by Takata recalls.
I would also like to provide you with details of a new Takata recall.
Late last year, Takata informed NHTSA of a recall affecting their Non-Azide Driver’s Inflators – due to an issue
that occurred in Takata’s manufacturing process. In Takata’s report to NHTSA, Honda was named as one of five
automakers that purchased these inflators. Based on Takata’s report, on Friday, January 17th, Honda notified
NHTSA of a safety recall for the Takata Non-Azide driver’s inflators that were used on a number of 1996 to
2003 model year Honda and Acura eBay Vehicles.
It is very important to note that these are not the same Phase Stabilized Ammonium Nitrate (PSAN) inflators
previously recalled. The inflators included in this new recall action are non-azide driver’s inflators. They
contain a different propellant than ammonium nitrate. In fact, this recall is not due to a failure of the
propellant. Again, it is the result of an issue that occurred in Takata’s manufacturing process.
Since the affected vehicles are over 20 years old, we do not have remedy parts at this time. Please rest
assured that we are working diligently to prepare parts as soon as possible. However, in compliance with
federal law, we will mail the safety recall notification to affected owners by mid-March. In this communication,
we will instruct owners to await further instructions.
Once replacement inflators are available, we will send another communication to owners instructing them to
schedule an appointment with their dealer. We will keep you informed of any future developments and activities
via iN message.
Customer handling will be extremely important and we will have to work together to resolve each individual
customer’s concerns. You have received an iN message and Service Bulletin providing handling instructions for
customers that come to your dealership for service. In addition, please refer any customer with questions or
concerns to American Honda’s Customer Support & Campaign Center at 1-888-234-2138.
Sent on 01 22 2020 Expires on 03 24 2020
From Yoshi Takatsuka
Subject NEW Takata Airbag Recall Update 1/22/2020
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 2
Again, please accept my sincere appreciation for your support and commitment to ensure our customers
safety. And please continue to show exceptional customer care throughout the recall repair process.Thank you.
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 2 of 2

*************************************************************************************

Next Unread Message View Message
DATE: January 21, 2020
TO: All Honda Parts & Service Managers, Advisors, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
RE: Stop Sale/Safety Recall: 1996-2001 Multi-Model Driver’s Frontal Airbag Inflator
On Friday, January 17, 2020, American Honda notified NHTSA of a Stop Sale and Safety Recall for certain model year
1996-2001 Honda vehicles due to improperly manufactured Takata non-azide driver’s frontal airbag inflators (NADI) that
may malfunction and, in rare cases rupture upon deployment.
At this time, parts to repair affected vehicles are not available. American Honda is working to expedite the supply of
replacement parts. Until parts are available, Honda is providing the verbiage below to facilitate service of these affected
vehicles since inflator recall repairs are not possible at this time. Should a vehicle affected by service bulletin 20-008,
Safety Recall: Driver’s Frontal Airbag Inflator arrive for service, the customer must be advised that their vehicle is subject
to a recall. In addition, the following suggested text should be included on the repair order. This information should be
printed out completely any time service is conducted on a vehicle that has not been remedied under this recall and parts
are not available. Once replacement parts are available, the normal procedures under SOM 7.2.1 will apply.
Suggested Verbiage to be included on Repair Order:
“Customer advised that:
The vehicle is subject to a safety recall affecting the driver’s frontal airbag inflator. Redesigned airbag inflators
are not available for installation at this time. Once redesigned parts are available, the registered owner of the
vehicle will receive notice to bring the vehicle in for an inspection and, as necessary, replacement of the
component.”
American Honda will notify dealers again once additional details on parts are available.
Please note that affected VINs will be available on iN VIN status inquiry on Wednesday, January 22, 2020.
In accordance with federal law, American Honda will notify all registered owners of this safety recall concern by
mid-March, 2020. The letter will instruct customers to wait for further instruc????ons that will be provided once
replacement parts are available for ordering.
For any ques????ons or concerns that customers may have, you may direct them to contact American Honda’s Customer
Support & Campaign Center at 1-888-234-2138. Thank you.
Sent on 01 21 2020 Expires on 03 09 2020
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject Stop Sale/Safety Recall: 1996-2001 Multi-Model Driver’s Frontal Airbag Inflator
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1

****************************************************************************

Next Unread Message View Message
DATE: October 23, 2020
TO: All Honda Parts & Service Managers, Advisors, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
RE: UPDATE-Stop Sale/Safety Recall: 1996-2001 Multi-Model Driver’s Frontal Airbag Inflator
On Friday, January 17, 2020, American Honda no????fied NHTSA of a Stop Sale and Safety Recall for certain model year
1996-2001 Honda vehicles due to improperly manufactured Takata Non-Azide driver’s frontal airbag inflators (NADI) that
may malfunction and, in rare cases, rupture upon deployment.
Certain 1998−1999 Isuzu Oasis vehicles sold in the United States, built by Honda on the Odyssey platiorm, were also
produced with NADI inflators. Due to very limited Isuzu repair facilities/dealers in the U.S., American Honda is
collaborating with Isuzu and offering assistance in the repair of the Oasis vehicles affected by this defect on their behalf.
Please be advised that as of today, October 23, 2020, inspection and repair procedures as well as replacement inflator
kits are now available. Service bulletin 20-083, Safety Recall: Isuzu Oasis Driver’s Frontal Airbag Inflator (NADI-Factory
Installed)has beenposted to the Service Information System (SIS). It includes inspec????on, parts, repair, and warranty
information related to this recall.
Please be advised that the total number of Isuzu Oasis units under this NADI recall is 2,404. Some of these units may also
be affected by two other prior recalls, which also may now be repaired at authorized Honda dealers. Service bulletins
20-090, Safety Recall: Isuzu Oasis Ignition Switch (1,007 total affected units) and 20-091, Safety Recall: Isuzu Oasis Lower
Ball Joints (7 total affected units) will also be posted to SIS on October 23, 2020. Oasis VIN eligibility for the NADI as well
as any other open recall(s) will be made available for lookup on our Honda iN VIN Inquiry system.
Failure to repair a recalled vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
REPAIR
Inspect the driver’s airbag module and inflator. If an affected inflator is found, replace the driver’s airbag inflator and use
the V-SMART tool to document the installation. Due to new inspection and repair documentation procedures that are being
utilized for this recall, it is imperative that appropriate dealer personnel review and follow the applicable service bulletin(s)
in detail.
PARTS
Airbag inflator kits will be available via controlled part order as of Friday, October 23, 2020.
TOOLS
There are no special tools needed for this campaign.
CUSTOMER NOTIFICATION
Isuzu will mail the customer no????fica????on today, October 23, 2020.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility
for any open campaigns.
Sent on 10 23 2020 Expires on 12 10 2020
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject UPDATE-Stop Sale/Safety Recall: 1996-2001 Multi-Model Driver’s Frontal Airbag I
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1

***************************************************************

Next Unread Message View Message
DATE: October 1, 2020
TO: All Honda Parts & Service Managers, Advisors, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
RE: Stop Sale/Safety Recall: 1996-2001 Multi-Model Driver’s Frontal Airbag Inflator-UPDATE
On Friday, January 17, 2020, American Honda notified NHTSA of a Stop Sale and Safety Recall for certain model year
1996-2001 Honda vehicles due to improperly manufactured Takata Non-Azide driver’s frontal airbag inflators (NADI) that
may malfunction and, in rare cases rupture upon deployment.
Please be advised that as of today, October 1, 2020, inspection and repair procedures as well as replacement inflator
kits are now available. Service bulletins 20-073, Safety Recall: Driver’s Frontal Airbag Inflator (NADI-Factory Installed) and
20-074, Safety Recall: Driver’s Frontal Airbag Inflator (NADI-Service Part)have beenposted to the Service Information
System (SIS). They include parts, repair, and warranty information related to this recall for the following models:
20-073 20-074
1998-2000 Accord 2000 Accord
1996-2000 Civic 2000 Civic
1997-2000 CR-V 2000-2001 CR-V
1997-1998 EV Plus 2000-2001 Odyssey
1998-2000 Odyssey
Not all vehicles within the model/model year ranges are affected. Refer to your eResponsibility report or do an iN VIN
status inquiry to determine which units in your inventory are affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
REPAIR
Inspect the driver’s airbag module and inflator. If an affected inflator is found, replace the driver’s airbag inflator and use
the V-SMART tool to document the installation. Due to new inspection and repair documentation procedures that are being
utilized for this recall, it is imperative that appropriate dealer personnel review and follow the applicable service bulletin(s)
in detail.
PARTS
Parts to repair vehicles are available via controlled part order as of Thursday, October 1, 2020.
TOOLS
There are no special tools needed for this campaign.
CUSTOMER NOTIFICATION
American Honda will mail the customer notification starting today, October 1, 2020.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility
Sent on 10 01 2020 Expires on 12 19 2020
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject Stop Sale/Safety Recall: 1996-2001 Multi-Model Driver’s Frontal Airbag Inflator
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 2
for any open campaigns.
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 2 of 2

*****************************************************************************

Next Unread Message View Message
DATE: October 23, 2020
TO: All Honda Parts & Service Managers, Advisors, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
RE: UPDATE-Stop Sale/Safety Recall: 1996-2001 Multi-Model Driver’s Frontal Airbag Inflator
On Friday, January 17, 2020, American Honda notified NHTSA of a Stop Sale and Safety Recall for certain model year
1996-2001 Honda vehicles due to improperly manufactured Takata Non-Azide driver’s frontal airbag inflators (NADI) that
may malfunction and, in rare cases, rupture upon deployment.
Certain 1998−1999 Isuzu Oasis vehicles sold in the United States, built by Honda on the Odyssey platiorm, were also
produced with NADI inflators. Due to very limited Isuzu repair facilities/dealers in the U.S., American Honda is
collaborating with Isuzu and offering assistance in the repair of the Oasis vehicles affected by this defect on their behalf.
Please be advised that as of today, October 23, 2020, inspection and repair procedures as well as replacement inflator
kits are now available. Service bulletin 20-083, Safety Recall: Isuzu Oasis Driver’s Frontal Airbag Inflator (NADI-Factory
Installed)has beenposted to the Service Information System (SIS). It includes inspection, parts, repair, and warranty
information related to this recall.
Please be advised that the total number of Isuzu Oasis units under this NADI recall is 2,404. Some of these units may also
be affected by two other prior recalls, which also may now be repaired at authorized Honda dealers. Service bulletins
20-090, Safety Recall: Isuzu Oasis Ignition Switch (1,007 total affected units) and 20-091, Safety Recall: Isuzu Oasis Lower
Ball Joints (7 total affected units) will also be posted to SIS on October 23, 2020. Oasis VIN eligibility for the NADI as well
as any other open recall(s) will be made available for lookup on our Honda iN VIN Inquiry system.
Failure to repair a recalled vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
REPAIR
Inspect the driver’s airbag module and inflator. If an affected inflator is found, replace the driver’s airbag inflator and use
the V-SMART tool to document the installation. Due to new inspection and repair documentation procedures that are being
utilized for this recall, it is imperative that appropriate dealer personnel review and follow the applicable service bulletin(s)
in detail.
PARTS
Airbag inflator kits will be available via controlled part order as of Friday, October 23, 2020.
TOOLS
There are no special tools needed for this campaign.
CUSTOMER NOTIFICATION
Isuzu will mail the customer notification today, October 23, 2020.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility
for any open campaigns.
Sent on 10 29 2020 Expires on 12 17 2020
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject UPDATE-Stop Sale/Safety Recall: 1996-2001 Multi-Model Driver’s Frontal Airbag I
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1

SEOCONTENT-END

29 Affected Products

Vehicles

MAKE	MODEL	YEAR

ACURA	CL	1997-1999, 2001
ACURA	MDX	2001
ACURA	RL	1998-2000
ACURA	TL	1999-2000
HONDA	ACCORD	1998-2000
HONDA	CIVIC	1996-2000
HONDA	CR-V	1997-2000
HONDA	EV PLUS	1997-1998
HONDA	ODYSSEY	1998-2000
ISUZU	OASIS	1998-1999

54 Associated Documents

Recall 573 Report – AMENDMENT 3

RCLRPT-20V026-2534.PDF 248.193KB

Taking too long?

Reload document

Make/Model	Model Year	Dates of Manufacture	Number of Vehicles
Acura 2.2CL	1997	08/31/1995 to 08/25/1997	24,651
Acura 3.0CL	1997	03/07/1996 to 09/30/1997	20,402
Acura 3.2TL	1999	01/07/1998 to 08/27/1999	55,767
Honda Civic Sedan	1998	08/04/1997 to 07/01/1998	20,322
Honda CR-V	1997	09/11/1996 to 12/01/1997	72,694
Honda CR-V	1998	04/22/1997 to 11/02/1998	96,640
Honda CR-V	1999	09/01/1998 to 09/30/1999	110,706
Honda CR-V	2000	08/07/1999 to 12/28/1999	29,434
Honda EV Plus	1998	03/26/1997 to 07/31/1998	224
Honda Odyssey	1998	05/19/1997 to 06/01/1998	14,579

Make/Model	Model/Year	Dates of Manufacture	Number of Vehicles
Acura 2.2CL	1997	N/A	0
Acura 3.0CL	1997	N/A	0
Acura 3.2TL	1999	01/07/1998 to 08/27/1999	55,770
Honda Civic Sedan	1998	04/15/1998 to 07/01/1998	4,349
Honda CR-V	1997	09/11/1996 to 12/01/1997	72,731
Honda CR-V	1998	04/22/1997 to 11/02/1998	96,699
Honda CR-V	1999	09/01/1998 to 09/30/1999	110,827
Honda CR-V	2000	08/07/1999 to 12/28/1999	29,474
Honda EV Plus	1998	03/26/1997 to 09/29/1997	102
Honda Odyssey	1998	05/19/1997 to 06/01/1998	14,603

Make/M0deI	Model Year	Dates of Manufacture	Number of Vehicles
Acura 2.2CL	1997	08/31/1995 to 08/25/1997	24,651
Acura 2.2CL	1998	04/28/1997	1
Acura 2.3CL	1998	06/03/1997 to 08/25/1998
Acura 2.3CL	1999	09/09/1998 to 08/24/1999	10,025
Acura 3.0CL	1997	03/07/1996 to 09/30/1997	20,402
Acura 3.OCL	1998	06/05/1997 to 08/25/1998	14,481
Acura 3.OCL	1999	1 0/07/1998 to 08/24/1999	14,944
Acura 3.2CL	2001	06/25/1999 to 12/15/1999	129
Acura 3.5RL	1998	09/1 5/1997 to 07/31/1998	14,138
Acura 3.5RL	1999	05/22/1998 to 07/02/1999	12,947
Acura 3.5RL	2000	04/1 9/1999 to 12/28/1999	5,699
Acura 3.2TL	1999	01/07/1998 to 08/27/1999	55,767
Acura 3.2TL	2000	02/1 7/1999 to 12/23/1999	21 ,786
Acura MDX	2001	1 1/22/1999 to 1 1/29/1999	2
Honda Accord Coupe	1998	04/30/1997 to 09/23/1998	53,098
Honda Accord Coupe	1999	05/07/1998 to 08/09/1999	62,205
Honda Accord Coupe	2000	03/04/1999 to 12/23/1999	27,104
Honda Accord Sedan	1998	01/31/1997 to 09/17/1998	77,948
Honda Accord Sedan	1999	05/06/1998 to 07/29/1999	68,769
Honda Accord Sedan	2000	02/25/1999 to 12/23/1999	38,496
Honda Civic Coupe	1996	04/1 2/1995 to 08/28/1996	92,232
Honda Civic Coupe	1997	06/1 1/1996 to 08/29/1997	137,614
Honda Civic Coupe	1998	08/1 3/1997 to 10/06/1998	137,367
Honda Civic Coupe	1999	04/14/1998 to 08/16/1999	99,682
Honda Civic Coupe	2000	08/12/1999 to 12/23/1999	45,406
Honda Civic Sedan	1998	08/04/1997 to 07/01/1998	20,322
Honda Civic Sedan	1999	03/29/1999 to 07/13/1999	5,246
Honda Civic Sedan	2000	07/05/1999 to 12/28/1999	11,312
Honda CR-V	1997	09/11/1996 to 12/01/1997	72,694
Honda CR-V	1998	04/22/1997 to 11/02/1998	96,640
Honda CR-V	1999	09/01/1998 to 09/30/1999	110,706
Honda CR-V	2000	08/07/1999 to 12/28/1999	29,434
Honda EV Plus	1997	11/26/1996 to 11/28/1996	8
Honda EV Plus	1998	03/26/1997 to 07/31/1998	224
Honda Odyssey	1998	05/19/1997 to 06/01/1998	14,579
Honda Odyssey	1999	06/08/1998 to 08/23/1999	50,555
Honda Odyssey	2000	07/14/1999 to 12/23/1999	40,685
Isuzu Oasis	1998	05/26/1997 to 08/17/1998	1,702
Isuzu Oasis	1999	1,702 07/09/1998 to 04/19/1999	702

Summary

Remedy

Notes

IMPORTANT SAFETY RECALL

CAMPAÑA DE SEGURIDAD IMPORTANTE

IMPORTANT SAFETY RECALL

CAMPAÑA DE SEGURIDAD IMPORTANTE

Latest Recalls Documents

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