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May 16, 2019 NHTSA CAMPAIGN NUMBER: 19V378000
Improperly Installed Passenger Air Bag Inflator
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
NHTSA Campaign Number: 19V378
Manufacturer Honda (American Honda Motor Co.)
Components AIR BAGS
Potential Number of Units Affected 19,086
Summary
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Remedy
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are M4O, P4R, T4Q, and W4P.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Acura has a Recall
Service Bulletin
B19-031
May 17, 2019
Version 1
Safety Recall: 2010-12 ZDX Incorrect Installation of the Takata Front Passenger’s Airbag Inflator
AFFECTED VEHICLES
| Year | Model | Trim | VIN Range |
| 2010-12 | ZDX | ALL | Check the iN VIN status for eligibility. |
BACKGROUND
Some dealers incorrectly installed passenger front airbag inflators under various campaigns to replace the inflators. The incorrect installation of the inflators may have damaged the airbag assembly. Additionally, the airbag may not deploy as designed. If the inspection reveals the inflator is not installed correctly, do not replace only the inflator. If the inflator is incorrectly installed make sure to replace the front passenger’s airbag module assembly.
There are several bulletins with similar years and models. Make sure to do an iN VIN status inquiry and follow the indicated service bulletin.
CLIENT NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the client or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.
CORRECTIVE ACTION
Inspect the front passenger airbag inflator and, if the inflator is not installed correctly, replace the airbag module assembly.
NOTES
These notes are applicable only when the airbag assembly is replaced:
- Write the serial number and part number from the side of the new replacement front passenger’s airbag module box on the repair order.
- To properly dispose of the original inflator, you must remove it from the airbag module. See REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE.
- A new inflator box must be ordered and the original inflator must be returned in the box.
- To return the inflator, follow the shipping instructions outlined in the parts information bulletin B15-0006, Inflator Kit Return Process.
- Place the original airbag module (without the inflator) in the airbag module box that the replacement came in. It may be called in by American Honda.
PARTS INFORMATION
Inspection Only
| Part Name | Part Number | Quantity |
| Washer Bolt (6 x 16 mm) | 90178-STX-003 | 2 |
| Nut-Washer (6 mm) | 90321-SP0-A80 |
3 |
Airbag Module Replacement
| Part Name | Part Number |
| Refer to the parts catalog using the VIN to ensure the correct airbag module and ancillary parts are ordered. | Refer to the parts catalog. |
- Make sure the airbag inflator is removed from the original airbag module. See Remove the Inflator From the Original Airbag Module section of this bulletin.
- The new airbag module box must be used to return the old airbag module without the inflator to American Honda (if requested). Be careful not to damage the airbag module box.
- To return the inflator, follow the shipping instructions outlined in the parts information bulletin B15-0006, Inflator Kit Return Process.
- Parts staff can scan the part number and serial number from the outside of the box into the warranty claim by using the Controlled Part Serial No. screen and scanning the applicable information. Refer to the Job Aid Ordering and Managing Replacement Inflators for more information.
WARRANTY CLAIM INFORMATION
- To avoid non-payment of warranty claims for airbag module assembly replacement, the new airbag module part number and serial number must be included in each claim. For more information, refer to step 1 of AIRBAG MODULE INSTALLATION.
- To avoid a warranty claim being charged back to your dealership, follow the normal warranty part retention rules. American Honda may call in the original airbag module.
- The serial number is encoded into the bar code label attached to the outside of the box. If your dealership uses a scanner, you can scan the serial number into the claim.
- The part number is encoded into a bar code attached to the outside of the box. If your dealership uses a scanner, you can scan the part number into the claim.
- If you confuse the serial number and part number when entering the claim information, your claim will automatically be rejected.
- Template IDs are not included because there are many model/trim/color variations.
- There are several service bulletins with similar years and models. Make sure you file your warranty claim under the correct bulletin. If you file your claim under the wrong bulletin, your claim will be debited.
| Operation Number |
Description | Flat Rate Time |
Defect Code |
Symptom Code |
Failed Part Number |
| 7540A4 | ZDX Inspect the original airbag inflator installation. | 0.6 hr | 6NG00 | P4R00 | 77851-SZN-A30 |
| 7541F7 | ZDX – Inspect the inflator and replace the original airbag module. | 0.6 hr | 6NG00 | P4R00 | 77851-SZN-A30 |
Skill Level: Repair Technician
INSPECTION PROCEDURE ZDX
NOTES
- If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, including a driver’s airbag inflator campaign/recall, make sure to also complete those recall repairs before returning the vehicle to the client. If you are unable to complete any open recall, advise the client of the recall status and when the recall could be completed.
- Some systems store data in memory that is lost when the battery is disconnected. Do the following procedures before disconnecting the battery.
- Make sure you have the anti-theft code for the audio or the audio-navigation unit.
- Make sure the ignition switch is in LOCK (0).
- Disconnect and isolate the negative cable from the battery.
- Open the glove box, and remove the passenger’s dashboard trim.
2010-11 ZDX
2012 ZDX
- Remove the passenger’s dashboard side panel.
- Remove the bolts and screws.
- Release the hook and pull the glove box out to detach the clip.
- Disconnect the glove box light connector and the keyless access system mode switch connector (if equipped).
- Remove the passenger’s dashboard duct by removing the screw.
- Detach the airbag harness clips. Pull down the wire harness, then disconnect the front passenger’s inflator connector.
- Remove the mounting nuts and mounting bolts from the front passenger’s airbag.
- Release the pins and remove the front passenger’s airbag.
- Place the airbag, face-down, on a clean shop towel with the mounting bracket facing toward you, and inspect the plastic collars on the passenger’s airbag inflator.
- If the long collar is on your right side (closer to the driver’s side when installed in the vehicle), the inflator installation is GOOD. Reassemble the glove box in the reverse order of removal.
- If the long collar is on your left side (closer to the front passenger’s door when installed in the vehicle), the inflator installation is NO GOOD. Go to AIRBAG MODULE INSTALLATION.
AIRBAG MODULE INSTALLATION
- For airbag module replacement only – Write the serial number and part number from the side of the new front replacement passenger’s airbag module box on the RO. For the warranty claim to be paid, the new front passenger’s airbag module part number and serial number must be included in the warranty claim.
- Install the passenger’s airbag module (assembly). Refer to the applicable model’s service information.
- After reconnecting the 12-volt battery, turn the ignition to ON, and check if the SRS indicator comes on for about 6 seconds, then goes off. If the indicator does not come on, or comes on and stays on, follow normal troubleshooting.
- Set the clock (for vehicles without navigation), and enter the anti-theft code for the audio and navigation system (if applicable).
- For airbag module replacement only – Remove the inflator from the original airbag module. Refer to REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE.
- For airbag module replacement only – Give your warranty clerk the RO that includes the replacement front passenger’s airbag module serial number and replacement part number. For the warranty claim to be paid the new front replacement passenger’s airbag module part number and serial number must be included in the warranty claim.
REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE
NOTE
If you replaced the original airbag module because of an incorrectly installed inflator, you must remove the inflator from the original airbag module, and return the inflator as part of your pallet shipment to its supplier.
- Order a new inflator box from XPO to return the original airbag module inflator. Use the contact information below:
Primary Contact: Tel#: 1-210-250-5079
Email: SCFieldAction.14305@xpo.com
- Remove the harness from the inflator bracket.
- Short the red and yellow wires.
NOTE
Depending on the vehicle, you must cut the red or yellow wires to remove the inflator, and both sets of wires must be shorted to prevent accidental deployment.
3.1 Cut the red wires about 2 inches from the inflator.
NOTE
There may be some protective tube covering the wires that needs to be cut away to access the wires.
3.2 Strip away about 1 inch of the red wire insulation, then twist the wires together.
3.3 Tape the twisted ends with electrical tape.
3.4 Cut the yellow wires about 2 inches from the inflator.
3.5 Strip away about 1 inch of the yellow wire insulation, then twist the wires together.
3.6 Tape the twisted ends with electrical tape.
3.7 Remove the four inflator nuts.
- Remove the inflator bracket.
NOTE
You can only remove one of the brackets, as the other is welded to the airbag housing.
- Remove the inflator by pulling it out.
- Put the original inflator into the new inflator box acquired from XPO. Make sure there is no other hardware in the box because if the package rattles, it will not be accepted by the courier.
- Follow the shipping instructions outlined in PIB B15-0006 to return the undeployed inflator.
- Place the original airbag module (without the inflator) in the airbag module box that the replacement came in. Properly fill out and attach a warranty claim tag to it. The original airbag module may be called in by AHM.
END
61 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| ACURA | TSX | 2009-2014 |
| ACURA | TSX SPORTSWAGON | 2011-2013 |
| ACURA | ZDX | 2010-2012 |
| HONDA | ACCORD | 2008-2012 |
| HONDA | ACCORD CROSSTOUR | 2010-2011 |
| HONDA | CIVIC | 2006-2011 |
| HONDA | CIVIC GX | 2006-2011 |
| HONDA | CIVIC HYBRID | 2006-2011 |
| HONDA | CR-V | 2007-2011 |
| HONDA | CROSSTOUR | 2012-2014 |
| HONDA | FIT | 2009-2013 |
| HONDA | INSIGHT | 2010-2013 |
| HONDA | PILOT | 2009-2015 |
22 Associated Documents
DEFECT INFORMATION REPORT
RMISC-19V378-9475.pdf 265.225KB
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Remedy Instructions and TSB
RCRIT-19V378-4386.pdf 1439.682KB
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Recall Acknowledgement
RCAK-19V378-9796.pdf 363.762KB
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Defect Notice 573 Report
RCLRPT-19V378-7804.PDF 265.654KB
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Remedy Instructions and TSB
RCRIT-19V378-9007.pdf 2645.852KB
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Remedy Instructions and TSB
RCRIT-19V378-3310.pdf 1325.69KB
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Remedy Instructions and TSB
RCRIT-19V378-3241.pdf 1719.995KB
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Manufacturer Notices(to Dealers,etc) – May 17, 2019 Subject Stop Sale/Safety Recall:09-14 Acura Multi-Model Pass. Frt. Inflator Mis-Install.
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Statement by American Honda Regarding Passenger Airbag Inflator Kit Installation Error Recall
RMISC-19V378-2182.pdf 108.628KB
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Manufacturer Notices(to Dealers,etc) – May 17, 2019 Subject Stop Sale/Safety Recall:06-15 Honda Multi-Model Pass. Frt.Inflator Mis-Install.
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Recall Quarterly Report #2, 2019-4
RCLQRT-19V378-2138.PDF 211.274KB
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Recall 573 Report-Amendment 1
RCLRPT-19V378-1048.PDF 242.373KB
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Remedy Instructions and TSB
RCRIT-19V378-5549.pdf 1662.846KB
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Remedy Instructions and TSB
RCRIT-19V378-5367.pdf 1439.728KB
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Manufacturer Notices(to Dealers,etc) – November 9, 2019 Subject Stop Sale/Safety Recall: 2009-13 TSX, TSX Sport Wagon, 2010 ZDX Passenger Front
RCMN-19V378-5191.pdf 197.121KB
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Chronology
RMISC-19V378-2207.pdf 15.494KB
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AMENDED DEFECT INFORMATION REPORT November 8, 2019
RMISC-19V378-8933.pdf 191.831KB
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ISSUED Owner Notification Letter(Part 577) – W4P
RCONL-19V378-0327.pdf 126.222KB
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ISSUED Owner Notification Letter(Part 577) – M4O
RCONL-19V378-4460.pdf 126.393KB
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ISSUED Owner Notification Letter(Part 577) – T4Q
RCONL-19V378-2422.pdf 147.828KB
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Recall Quarterly Report #1, 2019-3
RCLQRT-19V378-5059.PDF 211.168KB
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ISSUED Owner Notification Letter(Part 577) – P4R
RCONL-19V378-1168.pdf 147.502KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V378&docType=RCL
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- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
SaleBestseller No. 9
OBD2 Scanner TOPDON AL600, ABS SRS Code Reader, Diagnostic Scan Tool, Active Test for ABS/SRS, with Car Maintenance Reset Service of Oil, BMS, SAS
- ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
- 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
- Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
- Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
- Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
SaleBestseller No. 10
ANCEL VD500 OBD II Diagnostic Scanner for Volkswagen VW Audi Skoda Seat Diagnosis Check Engine Light EPB ABS SRS Code Reader Oil Throttle Position Adaption Brake Pad Reset Tool
- The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN).
- For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
- For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
- The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
- With English and German as display languages, this diagnostic tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.
Last update on 2024-04-21 / Affiliate links / Images from Amazon Product Advertising API
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