May 16, 2019 NHTSA CAMPAIGN NUMBER: 19V378000
Improperly Installed Passenger Air Bag Inflator
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
NHTSA Campaign Number: 19V378
Manufacturer Honda (American Honda Motor Co.)
Components AIR BAGS
Potential Number of Units Affected 19,086
Summary
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Remedy
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall is expected to begin June 28, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are M4O, P4R, T4Q, and W4P.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Acura has a Recall
Service Bulletin
B19-032
May 17, 2019
Version 1
Safety Recall: Incorrect Installation of the Takata Front Passenger’s Airbag Inflator
AFFECTED VEHICLES
| Year | Model | Trim | VIN Range |
|---|---|---|---|
| 2009-14 | TSX | L4 | Check the iN VIN status for eligibility. |
| 2010-12 | TSX | V6 | Check the iN VIN status for eligibility. |
| 2011-13 | TSX Sport Wagon | ALL | Check the iN VIN status for eligibility. |
BACKGROUND
Some dealers incorrectly installed passenger front airbag inflators under various campaigns to replace the inflators. The incorrect installation of the inflators may have damaged the airbag assembly. Additionally, the airbag may not deploy as designed. If the inspection reveals the inflator is not installed correctly, do not replace only the inflator. If the inflator is incorrectly installed make sure to replace the front passenger’s airbag module assembly.
There are several bulletins with similar years and models. Make sure to do an iN VIN status inquiry and follow the indicated service bulletin.
CLIENT NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the client or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.
CORRECTIVE ACTION
Inspect the front passenger airbag inflator and, if the inflator is not installed correctly, replace the airbag module assembly.
NOTES
These notes are applicable only when the airbag assembly is replaced:
- Write the serial number and part number from the side of the new replacement front passenger’s airbag module box on the repair order.
- To properly dispose of the original inflator, you must remove it from the airbag module. See REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE.
- A new inflator box must be ordered and the original inflator must be returned in the box.
- To return the inflator, follow the shipping instructions outlined in the parts information bulletin B15-0006, Inflator Kit Return Process.
- Place the original airbag module (without the inflator) in the airbag module box that the replacement came in. It may be called in by American Honda.
PARTS INFORMATION
Airbag Module Replacement
| Part Name | Part Number |
|---|---|
| Refer to the parts catalog using the VIN to ensure the correct airbag module and ancillary parts are ordered. | Refer to the parts catalog. |
- Make sure the airbag inflator is removed from the original airbag module. See Remove the Inflator From the Original Airbag Module section of this bulletin.
- The new airbag module box must be used to return the old airbag module without the inflator to American Honda (if requested). Be careful not to damage the airbag module box.
- To return the inflator, follow the shipping instuctions outlined in the parts information bulletin B15-0006, Inflator Kit Return Process.
- Parts staff can scan the part number and serial number from the outside of the box into the warranty claim by using the Controlled Part Serial No. screen and scanning the applicable information. Refer to the Job Aid Ordering and Managing Replacement Inflators for more information.
WARRANTY CLAIM INFORMATION
- To avoid non-payment of warranty claims for airbag module assembly replacement, the new airbag module part number and serial number must be included in each claim. For more information, refer to step 1 of AIRBAG MODULE INSTALLATION.
- To avoid a warranty claim being charged back to your dealership, follow the normal warranty part retention rules. American Honda may call in the original airbag module.
- The serial number is encoded into the bar code label attached to the outside of the box. If your dealership uses a scanner, you can scan the serial number into the claim.
- The part number is encoded into a bar code attached to the outside of the box. If your dealership uses a scanner, you can scan the part number into the claim.
- If you confuse the serial number and part number when entering the claim information, your claim will automatically be rejected.
- Template IDs are not included because there are many model/trim/color variations.
- There are several service bulletins with similar years and models. Make sure you file your warranty claim under the correct bulletin. If you file your claim under the wrong bulletin, your claim will be debited.
| Operation Number |
Description | Flat Rate Time |
Defect Code |
Symptom Code |
Failed Part Number |
|---|---|---|---|---|---|
| 7540A4 | TSX – Inspect the original airbag inflator installation. | 0.3 hr | 6NG00 | T4Q00 | 77820-TL2-A20 |
| 7541F7 | TSX – Inspect the inflator and replace the original airbag module. | 0.5 hr | 6NG00 | T4Q00 | 77820-TL2-A20 |
Skill Level: Repair Technician
INSPECTION PROCEDURE
NOTE
If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, including a driver’s airbag inflator campaign/recall, make sure to also complete those recall repairs before returning the vehicle to the client. If you are unable to complete any open recall, advise the client of the recall status and when the recall could be completed.
- Using a plastic trim tool, remove the passenger’s dashboard side panel.
- Open the glove box, and remove the passenger’s dashboard trim.
- Close the glove box, and remove the bolts and screws.
- Pull the glove box out to detach the clips.
- Disconnect the glove box light connector and the trunk lid opener main switch connector.
- Inspect the plastic collars on the passenger’s airbag inflator.
AIRBAG MODULE INSTALLATION
- For airbag module replacement only – Write the serial number and part number from the side of the new front replacement passenger’s airbag module box on the RO. For the warranty claim to be paid, the new front passenger’s airbag module part number and serial number must be included in the warranty claim.
- Install the passenger’s airbag module (assembly). Refer to the applicable model’s service information.
- After reconnecting the 12-volt battery, turn the ignition to ON, and check if the SRS indicator comes on for about 6 seconds, then goes off. If the indicator does not come on, or comes on and stays on, follow normal troubleshooting.
- Set the clock (for vehicles without navigation), and enter the anti-theft code for the audio and navigation system (if applicable).
- For airbag module replacement only – Remove the inflator from the original airbag module. Refer to REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE.
- For airbag module replacement only – Give your warranty clerk the RO that includes the replacement front passenger’s airbag module serial number and replacement part number. For the warranty claim to be paid the new front replacement passenger’s airbag module part number and serial number must be included in the warranty claim.
REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE
NOTE
If you replaced the original airbag module because of an incorrectly installed inflator, you must remove the inflator from the original airbag module, and return the inflator as part of your pallet shipment to its supplier.
- Order a new inflator box from XPO to return the original airbag module inflator. Use the contact information below:
Primary Contact: Tel#: 1-210-250-5079
Email: [email protected]
- Remove the harness from the inflator bracket.
- Short the red and yellow wires.
NOTE
Depending on the vehicle, you must cut the red or yellow wires to remove the inflator, and both sets of wires must be shorted to prevent accidental deployment.
3.1 Cut the red wires about 2 inches from the inflator.
NOTE
There may be some protective tube covering the wires that needs to be cut away to access the wires.
3.2 Strip away about 1 inch of the red wire insulation, then twist the wires together.
3.3 Tape the twisted ends with electrical tape.
3.4 Cut the yellow wires about 2 inches from the inflator.
3.5 Strip away about 1 inch of the yellow wire insulation, then twist the wires together.
3.6 Tape the twisted ends with electrical tape.
3.7 Remove the four inflator nuts.
- Remove the inflator bracket.
NOTE
You can only remove one of the brackets, as the other is welded to the airbag housing.
- Remove the inflator by pulling it out.
- Put the original inflator into the new inflator box acquired from XPO. Make sure there is no other hardware in the box because if the package rattles, it will not be accepted by the courier.
- Follow the shipping instructions outlined in PIB B15-0006 to return the undeployed inflator.
- Place the original airbag module (without the inflator) in the airbag module box that the replacement came in. Properly fill out and attach a warranty claim tag to it. The original airbag module may be called in by AHM.
END
61 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
|---|---|---|
| ACURA | TSX | 2009-2014 |
| ACURA | TSX SPORTSWAGON | 2011-2013 |
| ACURA | ZDX | 2010-2012 |
| HONDA | ACCORD | 2008-2012 |
| HONDA | ACCORD CROSSTOUR | 2010-2011 |
| HONDA | CIVIC | 2006-2011 |
| HONDA | CIVIC GX | 2006-2011 |
| HONDA | CIVIC HYBRID | 2006-2011 |
| HONDA | CR-V | 2007-2011 |
| HONDA | CROSSTOUR | 2012-2014 |
| HONDA | FIT | 2009-2013 |
| HONDA | INSIGHT | 2010-2013 |
| HONDA | PILOT | 2009-2015 |
10 Associated Documents
DEFECT INFORMATION REPORT
RMISC-19V378-9475.pdf 265.225KB
Remedy Instructions and TSB
RCRIT-19V378-4386.pdf 1439.682KB
Recall Acknowledgement
RCAK-19V378-9796.pdf 363.762KB
Defect Notice 573 Report
RCLRPT-19V378-7804.PDF 265.654KB
Remedy Instructions and TSB
RCRIT-19V378-9007.pdf 2645.852KB
Remedy Instructions and TSB
RCRIT-19V378-3310.pdf 1325.69KB
Remedy Instructions and TSB
RCRIT-19V378-3241.pdf 1719.995KB
Manufacturer Notices(to Dealers,etc) – May 17, 2019 Subject Stop Sale/Safety Recall:09-14 Acura Multi-Model Pass. Frt. Inflator Mis-Install.
Statement by American Honda Regarding Passenger Airbag Inflator Kit Installation Error Recall
RMISC-19V378-2182.pdf 108.628KB
Manufacturer Notices(to Dealers,etc) – May 17, 2019 Subject Stop Sale/Safety Recall:06-15 Honda Multi-Model Pass. Frt.Inflator Mis-Install.
Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V378&docType=RCL
- IT'S NOT JUST FOR CAR SEATS & INTERIORS: This kit works on all things leather, seats, interiors, jackets, shoes, sneakers, boots, sofas and more; Everyone has something leather in their home.
- TREAT YOUR LEATHER LIKE YOUR HAIR & SKIN: We all wash our skin and hair on a regular basis, and use conditioners and lotions to keep out skin hydrated and fresh.
- pH BALANCED: Leather Cleaner is pH balanced for the most efficient cleaning and preserves the leather's strength, durability and appearance; penetrates the pores of leather to lift and suspend dirt and oils
- FAST, EASY & FUN: No one "loves to clean", but if you are using products that make it fast and easy, it's certainly more fun! Both products are extremely easy to use, and leave no residue like soaps, nor will they contribute to fiber deterioration
- KEEP YOUR LEATHER LOOKING & SMELLING NEW: Leather cleaner is colorless and odorless and penetrates the pores of your leather to lift and remove dirt and oils, while Leather Conditioner, which has a subtle leather scent, contains Vitamin E to nourish your leather and help reduce UV damage
- Easily clean and condition leather to renew its appearance and prolong suppleness with this 2-step Lexol Leather Regimen Kit
- Kit contains: (1) 8 oz. bottle of All Leather Deep Cleaner, (1) 8 oz. bottle of All Leather Deep Conditioner, and 2 Premium Applicator Sponges
- Cleaner restores and revives leather by lifting dirt and oils, allowing them to be easily wiped away
- Conditioner contains fine oil droplets that nourish, restore flexibility, and protect leather against cracking without leaving greasy residue
- Easy-to-use cap dispenses, Ideal for use on: leather auto upholstery, footwear, furniture, handbags & briefcases, sports equipment and luggage
- Simple & Non-Toxic - Condition & protect in one simple step to maintain any finished leather surface
- Use On - Use regularly on accessories such as leather, purses, shoes, boots, briefcases & handbags
- Protect - UVX - Sunscreen protects all types of leather from sun damage, fading, drying & cracking
- Restore - Safely removes dirt, soil & residue to soften, strengthen & moisturize neglected leather
- Recommended - Finished leather surfaces including car interior shoes boots briefcases handbags & coats
- Simple & Non-Toxic - Condition & protect in one simple step to maintain any finished leather surface
- Use On - Use regularly on accessories such as leather, purses, shoes, boots, briefcases & handbags.
- Protect - UVX - Sunscreen protects all types of leather from sun damage, fading, drying & cracking.
- Restore - Safely removes dirt, soil & residue to soften, strengthen & moisturize neglected leather.
- Recommended - Finished leather surfaces including car interior shoes boots briefcases handbags & coats
- Safe for many surfaces - Will also work on durablend, vinyl, compound, saffiano, faux and other leather or leather-like surfaces.
- Easy to use - simply spray on and wipe off to eliminate almost any surface stain and give new life to your leather.
- Effective and Safe - Works to remove dirt, debris, stains, and grime without using harsh chemicals.
- Premium Formula - Developed by leather experts to deliver top quality results.
- Extend the Life of Your Leather - Routine cleaning and conditioning can help quality leather goods to last a lifetime
- Simple & Non Toxic - Leather cleaner is ideal for maintaining any smooth, finished leather surface. Clean, condition and protect all in one step
- Use On - Use leather cleaner regularly on your favorite accessories such as leather purses, shoes, boots, briefcases and handbags
- Protect - UVX - Sunscreen protects leather from fading, drying and cracking
- Restore - Safely removes dirt, soil, and residue from your leather product, soften, strengthen, and moisturize neglected leather
- Recommended - Finished leather surfaces including car interior shoes boots briefcases handbags & coats - Do not use on suede, nubuck, Natuzzi Brand or any unfinished leather
- MADE IN THE USA by a small family business that specializes in the best leather cleaner and conditioner on the market. Millions of happy customers.
- CONCENTRATED FORMULA means great value each four-ounce bottle makes up to 32 ounces of leather cleaner when diluted with water.
- QUICKLY AND GENTLY CLEANS all types of leather and vinyl, removing dirt, oil, tough stains and grime. Non-toxic leather cleaner is perfect for every leather product, including saddles and tack, automotive interiors, furniture, handbags, shoes and jackets. Not for use on suede.
- UNLIMITED 100% SATISFACTION GUARANTEE. If you're not happy with any of our products, simply return them for a full refund of your purchase price!
- SPECIALLY FORMULATED to work with Leather Honey Leather Conditioner, the #1 best-selling leather care product on Amazon.
- LEATHER CONDITIONER AND CLEANER. Convenient 2 in 1 formula allows you to care, clean, polish and condition all your leather in one convenient step, don't waste time and money, get everything you need in one handy product that will protect all our favorite leathers!
- SAFE FOR ANY COLOR LEATHER. You can use Shine Armor Leather Cleaner and Conditioner on all your leather, including car interiors, couches and other furniture, shoes, boots, sofa, and all your leather accessories. Our kit is perfect for repairs on any car seat, boots, purses, gloves & shoes.
- ONE TREATMENT LASTS SIX MONTHS. Deeply penetrates fibers, protecting new leather and reviving old, damaged leather, softening, moisturizing, and keeping your leather looking new and beautiful. Do not worry about your leathers looking like they are covered in oil! Leather Cleaner & Conditioner will turn any restoration project into an easy refurbishing experience while quickly removing any stains!
- PROLONGS THE LIFE OF LEATHER. Prolongs the life of all your leather including couches, furniture, upholstery, car interior and motorcycle seats, bag, purses, gloves, any shoe, boot or jacket!
- PH BALANCED FORMULA. Leather friendly ph balanced formula for gentle and effective cleaning and conditioning, our leather cleaner penetrates deep to lift dirt and cleaner won’t leave streaks or residue.
- Simple & Non-Toxic - Condition & protect in one simple step to maintain any finished leather surface
- Use On - Use regularly on accessories such as leather, purses, shoes, boots, briefcases & handbags
- Protect - UVX - Sunscreen protects all types of leather from sun damage, fading, drying & cracking
- Restore - Safely removes dirt, soil & residue to soften, strengthen & moisturize neglected leather
- Recommended - Finished leather surfaces including car interior shoes boots briefcases handbags & coats
- Weiman Leather Wipes - Non Toxic Clean Condition UV Protection Help Prevent Cracking or Fading of Leather Couches, Car Seats, Shoes, Purses
- Simple & Non Toxic - Condition & protect in one simple step to maintain any finished leather surface
- Use on - Use regularly on accessories such as leather, purses, shoes, boots, briefcases & handbags.
- Protect - UVX - Sunscreen protects all types of leather from sun damage, fading, drying & cracking.
- Restore - Safely removes dirt, soil & residue to soften, strengthen & moisturize neglected leather.
Last update on 2019-12-10 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-12-10 / Affiliate links / Images from Amazon Product Advertising API
