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May 16, 2019 NHTSA CAMPAIGN NUMBER: 19V378000
Improperly Installed Passenger Air Bag Inflator
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
NHTSA Campaign Number: 19V378
Manufacturer Honda (American Honda
Motor Co.)
Components AIR BAGS
Potential Number of Units Affected 19,086
Summary
Honda (American Honda
Motor Co.) is recalling certain 2009-2014 Acura
TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda
Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Remedy
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda
customer service at 1-888-234-2138. Honda
’s numbers for this recall are M4O, P4R, T4Q, and W4P.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Honda has a Recall
Service Bulletin
A19-060
May 17, 2019
Version 1
Safety Recall: Incorrect Installation of the Takata Front Passenger’s Airbag Inflator
AFFECTED VEHICLES
Year | Model | Trim | VIN Range |
2008-12 | Accord | ALL | Check the iN VIN status for eligibility. |
2006-11 | Civic | ALL | Check the iN VIN status for eligibility. |
2006-11 | Civic Hybrid | ALL | Check the iN VIN status for eligibility. |
2006-11 | Civic NGV | ALL | Check the iN VIN status for eligibility. |
2010-11 | Accord Crosstour | ALL | Check the iN VIN status for eligibility. |
2012-14 | Crosstour | ALL | Check the iN VIN status for eligibility. |
2009-13 | Fit | ALL | Check the iN VIN status for eligibility. |
2010-13 | Insight | ALL | Check the iN VIN status for eligibility. |
2009-15 | Pilot | ALL | Check the iN VIN status for eligibility. |
BACKGROUND
Some dealers incorrectly installed passenger front airbag inflators under various campaigns to replace the inflators. The incorrect installation of the inflators may have damaged the airbag assembly. Additionally, the airbag may not deploy as designed. If the inspection reveals the inflator is not installed correctly, do not replace only the inflator. If the inflator is incorrectly installed make sure to replace the front passenger’s airbag module assembly.
There are several bulletins with similar years and models. Make sure to do an iN VIN status inquiry and follow the indicated service bulletin.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.
CORRECTIVE ACTION
Inspect the front passenger airbag inflator and, if the inflator is not installed correctly, replace the airbag module assembly.
NOTES
These notes are applicable only when the airbag assembly is replaced:
- Write the serial number and part number from the side of the new replacement front passenger’s airbag module box on the repair order.
- To properly dispose of the original inflator, you must remove it from the airbag module. See REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE.
- A new inflator box must be ordered and the original inflator must be returned in the box.
- To return the inflator, follow the shipping instructions outlined in the parts information bulletin A15-0002, Inflator Kit Return Process.
- Place the original airbag module (without the inflator) in the airbag module box that the replacement came in. It may be called in by American Honda
.
PARTS INFORMATION
Airbag Module Replacement
Part Name | Part Number |
Refer to the parts catalog using the VIN to ensure the correct airbag module and ancillary parts are ordered. | Refer to the parts catalog. |
- Make sure the airbag inflator is removed from the original airbag module. See Remove the Inflator From the Original Airbag Module section of this bulletin.
- The new airbag module box must be used to return the old airbag module without the inflator to American Honda
(if requested). Be careful not to damage the airbag module box.
- To return the inflator, follow the shipping instructions outlined in the parts information bulletin A15-0002, Inflator Kit Return Process.
- Parts staff can scan the part number and serial number from the outside of the box into the warranty claim by using the Controlled Part Serial No. screen and scanning the applicable information. Refer to the Job Aid Ordering and Managing Replacement Inflators for more information.
WARRANTY CLAIM INFORMATION
- To avoid non-payment of warranty claims for airbag module assembly replacement, the new airbag module part number and serial number must be included in each claim. For more information, refer to step 1 of AIRBAG MODULE INSTALLATION.
- To avoid a warranty claim being charged back to your dealership, follow the normal warranty part retention rules. American Honda
may call in the original airbag module.
- The serial number is encoded into the bar code label attached to the outside of the box. If your dealership uses a scanner, you can scan the serial number into the claim.
- The part number is encoded into a bar code attached to the outside of the box. If your dealership uses a scanner, you can scan the part number into the claim.
- If you confuse the serial number and part number when entering the claim information, your claim will automatically be rejected.
- Template IDs are not included because there are many model/trim/color variations.
- There are several service bulletins with similar years and models. Make sure you file your warranty claim under the correct bulletin. If you file your claim under the wrong bulletin, your claim will be debited.
Operation Number | Description | Flat Rate Time | Defect Code | Symptom Code | Failed Part Number |
7540A5 | Accord – Inspect the original airbag inflator installation. | 0.2 hr | 6NG00 | W4P00 | 77820-TA0-A20ZA |
7541F8 | Accord – Inspect the inflator and replace the original airbag module. | 0.4 hr | 6NG00 | W4P00 | 77820-TA0-A20ZA |
7540A5 | Civic/Civic Hybrid/Civic NGV – Inspect the original airbag inflator installation. | 0.2 hr | 6NG00 | W4P00 | 77820-SNA-A30ZD |
7541F8 | Civic/Civic Hybrid/Civic NGV – Inspect the inflator and replace the original airbag module. | 0.6 hr | 6NG00 | W4P00 | 77820-SNA-A30ZD |
7540A5 | Crosstour – Inspect the original airbag inflator installation. | 0.2 hr | 6NG00 | W4P00 | 77820-TA0-A20ZA |
7541F8 | Crosstour – Inspect the inflator and replace the original airbag module. | 0.3 hr | 6NG00 | W4P00 | 77820-TA0-A20ZA |
7540A5 | Fit – Inspect the original airbag inflator installation. | 0.2 hr | 6NG00 | W4P00 | 77820-TK6-A20ZA |
7541F8 | Fit – Inspect the inflator and replace the original airbag module. | 0.5 hr | 6NG00 | W4P00 | 77820-TK6-A20ZA |
7540A5 | Insight – Inspect the original airbag inflator installation. | 0.2 hr | 6NG00 | W4P00 | 77820-TM8-A20ZA |
7541F8 | Insight – Inspect the inflator and replace the original airbag module. | 0.3 hr | 6NG00 | W4P00 | 77820-TM8-A20ZA |
7540A5 | Pilot – Inspect the original airbag inflator installation. | 0.3 hr | 6NG00 | W4P00 | 77851-SZA-A20 |
7541F8 | Pilot – Inspect the inflator and replace the original airbag module. | 0.4 hr | 6NG00 | W4P00 | 77851-SZA-A20 |
Skill Level: Repair Technician
INSPECTION PROCEDURE
NOTE
If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, including a driver’s airbag inflator campaign/recall, make sure to also complete those recall repairs before returning the vehicle to the customer. If you are unable to complete any open recall, advise the customer of the recall status and when the recall could be completed.
All Vehicles Except Pilot
- Open the glove box.
- Accord/Crosstour – Disconnect the strut.
- Push the glove box tabs in as shown, and lower the glove box.
- Inspect the plastic collars on the passenger’s airbag inflator. Refer to the following pages for model specific images.
Accord/Crosstour
Civic/Civic Hybrid/Civic NGV
Fit
Insight
Pilot Only
- Remove the side trim panel using a plastic pry tool.
- Pull on the left portion of the trim piece at the places shown to disengage the retaining clips.
- Pull on the right portion of the trim to disengage the remaining clips and remove the trim piece.
- Inspect the plastic collars on the passenger’s airbag inflator.
AIRBAG MODULE REPLACEMENT PROCEDURE
NOTES
- Make sure you have the anti-theft code for the audio and navigation system (if applicable), then write down the frequencies for the audio unit’s preset buttons.
- Make sure you have reviewed the SRS Precautions and Procedures in the service information before doing the repair.
- Turn the ignition to ON, and check if the SRS indicator comes on for about 6 seconds, then goes off.
- If the indicator comes on, then turns off after about 6 seconds, go to step 2.
- If the indicator does not come on, or if it stays on, contact your DPSM for assistance.
- Disconnect the battery negative cable, and wait at least 3 minutes before continuing.
- Remove the front passenger’s airbag module (assembly). Refer to the applicable model’s service information.
- Write the serial number and part number from the side of the new front replacement passenger’s airbag module box on the RO. For the warranty claim to be paid, the new front replacement passenger’s airbag module part number and serial number must be included in the warranty claim.
- Install the new passenger’s airbag module (assembly). Refer to the applicable model’s service information.
NOTE
Make sure you use all the must replace hardware included with the airbag module assembly.
- Reconnect the battery negative cable.
- Turn the ignition to ON, and check if the SRS indicator comes on for about 6 seconds, then goes off. If the indicator does not come on, or comes on and stays on, follow normal troubleshooting.
- Set the clock (for vehicles without navigation), and enter the anti-theft code for the audio and navigation system (if applicable).
- Remove the inflator from the original airbag module. Refer to REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE.
- Give your warranty clerk the RO that includes the replacement front passenger’s airbag module serial number and replacement part number (for airbag module replacement only).For the warranty claim to be paid the new front replacement passenger’s airbag module part number and serial number must be included in the warranty claim.
REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE
NOTE
If you replaced the original airbag module because of an incorrectly installed inflator, you must remove the inflator from the original airbag module, and return the inflator as part of your pallet shipment to its supplier.
- Order a new inflator box from XPO to return the original airbag module inflator. Use the contact information below:
Primary Contact: Tel#: 1-210-250-5079
Email: SCFieldAction.14305@xpo.com
- Remove the harness from the inflator bracket.
- Short the red and yellow wires.
NOTE
Depending on the vehicle, you must cut the red or yellow wires to remove the inflator, and both sets of wires must be shorted to prevent accidental deployment.
3.1 Cut the red wires about 2 inches from the inflator.
NOTE
There may be some protective tube covering the wires that needs to be cut away to access the wires.
3.2 Strip away about 1 inch of the red wire insulation, then twist the wires together.
3.3 Tape the twisted ends with electrical tape.
3.4 Cut the yellow wires about 2 inches from the inflator.
3.5 Strip away about 1 inch of the yellow wire insulation, then twist the wires together.
3.6 Tape the twisted ends with electrical tape.
3.7 Remove the four inflator nuts.
- Remove the inflator bracket.
NOTE
You can only remove one of the brackets, as the other is welded to the airbag housing.
- Remove the inflator by pulling it out.
- Put the original inflator into the new inflator box acquired from XPO. Make sure there is no other hardware in the box because if the package rattles, it will not be accepted by the courier.
- Follow the shipping instructions outlined in PIB A15-0002 to return the undeployed inflator.
- Place the original airbag module (without the inflator) in the airbag module box that the replacement came in. Properly fill out and attach a warranty claim tag to it. The original airbag module may be called in by AHM.
END
61 Affected Products
Vehicles
ACURA![]() | TSX | 2009-2014 |
ACURA![]() | TSX SPORTSWAGON | 2011-2013 |
ACURA![]() | ZDX | 2010-2012 |
HONDA![]() | ACCORD | 2008-2012 |
HONDA![]() | ACCORD CROSSTOUR | 2010-2011 |
HONDA![]() | CIVIC | 2006-2011 |
HONDA![]() | CIVIC GX | 2006-2011 |
HONDA![]() | CIVIC HYBRID | 2006-2011 |
HONDA![]() | CR-V | 2007-2011 |
HONDA![]() | CROSSTOUR | 2012-2014 |
HONDA![]() | FIT | 2009-2013 |
HONDA![]() | INSIGHT | 2010-2013 |
HONDA![]() | PILOT | 2009-2015 |
22 Associated Documents
DEFECT INFORMATION REPORT
RMISC-19V378-9475.pdf 265.225KB
Remedy Instructions and TSB
RCRIT-19V378-4386.pdf 1439.682KB
Recall Acknowledgement
RCAK-19V378-9796.pdf 363.762KB
Defect Notice 573 Report
RCLRPT-19V378-7804.PDF 265.654KB
Remedy Instructions and TSB
RCRIT-19V378-9007.pdf 2645.852KB
Remedy Instructions and TSB
RCRIT-19V378-3310.pdf 1325.69KB
Remedy Instructions and TSB
RCRIT-19V378-3241.pdf 1719.995KB
Manufacturer Notices(to Dealers,etc) – May 17, 2019 Subject Stop Sale/Safety Recall:09-14 Acura Multi-Model Pass. Frt. Inflator Mis-Install.
Statement by American Honda Regarding Passenger Airbag Inflator Kit Installation Error Recall
RMISC-19V378-2182.pdf 108.628KB
Manufacturer Notices(to Dealers,etc) – May 17, 2019 Subject Stop Sale/Safety Recall:06-15 Honda Multi-Model Pass. Frt.Inflator Mis-Install.
Recall Quarterly Report #2, 2019-4
RCLQRT-19V378-2138.PDF 211.274KB
Recall 573 Report-Amendment 1
RCLRPT-19V378-1048.PDF 242.373KB
Remedy Instructions and TSB
RCRIT-19V378-5549.pdf 1662.846KB
Remedy Instructions and TSB
RCRIT-19V378-5367.pdf 1439.728KB
Manufacturer Notices(to Dealers,etc) – November 9, 2019 Subject Stop Sale/Safety Recall: 2009-13 TSX, TSX Sport Wagon, 2010 ZDX Passenger Front
RCMN-19V378-5191.pdf 197.121KB

Chronology
RMISC-19V378-2207.pdf 15.494KB
AMENDED DEFECT INFORMATION REPORT November 8, 2019
RMISC-19V378-8933.pdf 191.831KB
ISSUED Owner Notification Letter(Part 577) – W4P
RCONL-19V378-0327.pdf 126.222KB
ISSUED Owner Notification Letter(Part 577) – M4O
RCONL-19V378-4460.pdf 126.393KB
ISSUED Owner Notification Letter(Part 577) – T4Q
RCONL-19V378-2422.pdf 147.828KB
Recall Quarterly Report #1, 2019-3
RCLQRT-19V378-5059.PDF 211.168KB
ISSUED Owner Notification Letter(Part 577) – P4R
RCONL-19V378-1168.pdf 147.502KB
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/Audi
/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen
) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN)
- 【Basic + Special Advanced Functions for VAG Vehicle】The ANCEL VD500 scan tool for vw
can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad(epb service) and throttle position adaption. If you don't know how to do it, please con-tact us in time. Include your car model, year and the function you want to do
- 【Plug and Play, No Complex Connection】The ANCEL VD500 is truly plug-and-play—no complicated networking or batteries required. Simply connect it and use it anywhere in your car, anytime. Fast, easy, and convenient
- 【Full Access, No Hidden Costs】Unlike other detectors that charge extra for features, the ANCEL VD500 is 100% no extra additional charges, with no hidden costs. The full functionality is accessible, and the system upgrade is included, a favorite choice among customers
- 【Wide Compatibility for Volkswagen
Cars】The VD500 diagnostic scanner for audi
offering for Volkswagen
vehicles covers the following vehicles: fits for VW
(CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi
(A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics
- Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
- 4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
- One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
- Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
- Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
Last update on 2025-04-22 / Affiliate links / Images from Amazon Product Advertising API
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