NHTSA Campaign Number: 17V256
Manufacturer Honda
(American Honda Motor Co.)
Components EQUIPMENT
Potential Number of Units Affected 1,425
Incorrect Certification Label/Part 567
If the label information can be wiped away, the operator may not be able to refer to the information, possibly resulting in the vehicle being overloaded, which can increase the risk of a crash.
Summary
Honda (American Honda Motor Co.) is recalling certain 2017 CR-V and Acura RDX vehicles.
The Certification Labels on the affected vehicles were printed with ink that may be inadvertently wiped away with an alcohol solvent.
As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, “Certification.”
Remedy
Honda and Acura will notify owners, and dealers will replace the Certification Label, free of charge.
The recall is planned to begin May 22, 2017.
Owners may contact Honda customer service at 1-888-234-2138.
Honda’s numbers for this recall are KF3 (CR-V)and KF4 (RDX).
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Honda has a Recall
B17-021
April 19, 2017
06293 Version 1
Noncompliance Recall: 2017 RDX Certification Label
AFFECTED VEHICLES
| Year | Model | Trim | VIN Range |
| 2017 | RDX | ALL | Check the iN VIN status for eligibility. |
BACKGROUND
On certain 2017 RDX vehicles built between April 3rd thru April 11th 2017, the ink on the certification label may rub off when wiping the label with alcohol, gasoline, kerosene, engine oil, window cleaner, or wax. This would cause the vehicle to be noncompliant with Title 49 of the Code of Federal Regulations, Part 567, “Certification.”
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your new or used vehicle inventory. These vehicles must be repaired before they are sold.
Should your dealership sell an unrepaired vehicle that subsequently causes injury or damage because of the recalled item, the dealership will be solely responsible to the damaged party and will be required to defend and indemnify American Honda for any resulting claims. To see if a vehicle in inventory is affected by this recall, do a VIN status inquiry before selling it.
CORRECTIVE ACTION
Replace the certification label.
PARTS INFORMATION
Your service manager was sent the replacement certification label to update all affected vehicles in your new and assigned vehicle inventory.
WARRANTY CLAIM INFORMATION
| Operation Number | Description | Flat Rate Time | Defect Code | Symptom Code | Template ID | Failed Part Number |
| 8150A2 | Remove and replace the certification label | 0.2 hr | 6AD00 | KF400 | 17-021N | 42762-TX4-A02 |
REPAIR PROCEDURE
Label Information
Replacement labels have been shipped to your service manager directly from the factory. Once received, the labels should be reviewed against your vehicle inventory or against the vehicles assigned soon to arrive.
If a label is lost or damaged, the DPSM must be notified immediately for support of reprint from the factory. Any unused labels found must be returned to the DPSM.
- Open the driver’s door, and locate the certification label.
- Confirm the VIN number on the dashboard matches the VIN number on the new certification label. Also, make sure the VIN number and manufacture date on the new label matches the old label.
- Use a plastic tool to remove the label. Be careful not to scratch or damage the paint.
NOTE: Applying heat with a heat gun may make the label easier to remove.
- After the label is removed, using isopropyl alcohol on a lint free cloth, thoroughly clean the area where the new label will be attached. Make sure there is no residue from the old label, and allow the alcohol to dry.
- Apply the new certification label 10mm above the striker. Make sure the label is applied in the same orientation as the removed label.
NOTE: Make sure the label is properly applied to the body, and make sure there are no wrinkles, tears, or bubbles on the new label.
- As a secondary confirmation, have another person confirm the VIN number on the new certification label with the VIN number on the dashboard.
END
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