A14-029
July 23, 2014
ATB51817 REV-1 (1407)
Buzz or Static Heard at Other End During HFL Call
Supersedes 14-029, dated July 03, 2014, to revise the information highlighted in yellow.
AFFECTED VEHICLES
| Year | Model | Trim | VIN Range |
| 2012–2013 | Civic | EX, EX-L, Si | ALL |
| 2012–2014 | CR-V | EX, EX-L | ALL |
SYMPTOM
During a HandsFreeLink (HFL) call, the person at the other end of the line may have difficulty hearing the person talking in the vehicle because of a loud buzz or static in the line.
POSSIBLE CAUSES
The HandsFreeLink microphone is faulty.
CORRECTIVE ACTION
Inspect the microphone, and if needed, replace it.
PARTS INFORMATION
| Part Name | Part Number | Quantity |
| MICROPHONE ASSY. | 39182-SMA-003
Quueparts Microphone Assembly 39182SMA003 39182-SMA-003 Compatible with Honda CR-V 2007-2014 Compatible with Civic 2007-2013
| 1 |
WARRANTY CLAIM INFORMATION
The normal warranty applies.
| Operation Number | Description | Flat Rate Time | Template ID | Failed Part Number |
| 0501A2 | Replace the Microphone. | 0.3 hour | 14-029A | 39770-TP6-A02 |
Defect Code: 08001
Symptom Code: 04201
Skill Level: Repair Technician
REPAIR PROCEDURE
- Turn the front individual map light switch OFF.
- Carefully pry off the lenses with a flat-tip screwdriver.
- Remove the two bolts holding the front individual map light to the roof and remove the light assembly.
- Disconnect the connectors.
- Remove the moonroof switch and the HFL microphone as an assembly.
- CR-V only: Remove the cover.
- Remove the HFL microphone from the moonroof switch.
- Inspect the side of the microphone unit. There will be two lines of numbers. The first two characters of the top line is a date code (circled below).
REVISED ILLUSTRATION
Note: How to read the date code:
The first character is the YEAR
- = 2011
- = 2012
- = 2013 Etc.
The second character is the MONTH
A = January
B = February
Etc.
The unit shown in the picture above has a date code 3L, which translates into ‘2013 December’.
- Microphones with date code 3J (2013 October) or after have the updated design. If the vehicle already contains an updated microphone, do not replace it. Instead, proceed with normal troubleshooting.
- If the microphone has a date code that is before 3J, replace it with a new service part.
- Re-install all parts in reverse order of disassembly.
- Place a test call using the HFL, and test the map lights and moonroof switch to verify proper installation.
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