HBL – Pinhole in Tire Sidewall – 2022 Honda Odyssey

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September 30, 2021 Dr. Joseph Kolly Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) 1200 New Jersey Avenue, SE Washington, D.C. 20590 Re: Part 573, Noncompliance Information Report 2022 Model Year Honda Odyssey Bridgestone Tire Dear Dr. Kolly: In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Noncompliance Information Report regarding a safety recall of certain 2022 model year Honda Odyssey vehicles to address a noncompliance with the OEM tire. If you have any questions about this report, please feel free to contact me. Sincerely, AMERICAN HONDA MOTOR CO., INC. Jeff Chang Senior Manager Product Regulatory Office JC:wt American Honda Motor Co., Inc. 1919 Torrance Boulevard Torrance, CA 90501-2746 Phone (310) 783-2000 Noncompliance Information Report 573.6(c)(1) Name of manufacturer: Honda Development and Manufacturing of America, LLC Alabama Auto Plant Manufacturer’s agent: Jeff Chang American Honda Motor Co., Inc. 1919 Torrance Blvd. Torrance, CA 90501-2746 573.6(c)(2) Identification of potentially affected vehicles: Description of the basis for the determination of the recall population: The recall population was determined based on supplier and manufacturing records. Description of how the vehicles being recalled differ from similar vehicles not included in the recall: According to tire noncompliance notification 21T-012 filed by Bridgestone Americas Tire Operations, LLC (BATO), a total of 7,739 potentially affected tires with the following tire identification numbers were manufactured: TIN Plant / Size Code TIN Type Code DOT Week 7X45 JB2 2821 Of the 7,739 potentially affected tires, 6,064 were shipped to Honda and supplier production records confirm that only seven of these tires contain the defect. Six of the seven tires were identified by Honda prior to the retail distribution of vehicles equipped with the affected tires. The vendor responsible for wheel assembly (wheel, tire, and TPMS) maintained records for the tire DOT code during receiving, and separately the TPMS ID number during assembly. These records indicate that the remaining individual tire with pinhole damage was included in a single lot of wheel assemblies that were shipped to Honda. The wheel assembly lot is designated for 270 vehicles, of which 181 vehicles were distributed for retail before the tires were inspected for pinhole damage. Identification of affected component: Component: Turanza EL440 235/60R18 103H Part No.: 42751-THR-A02 Country of Origin: U.S. Manufacturer: Bridgestone Americas Tire Operations, LLC 573.6(c)(3) Total number of potentially affected vehicles: 181 Make/Model Model Year Dates of Manufacture Number of Vehicles Honda Odyssey 2022 07/30/2021 to 08/12/2021 181 573.6(c)(4) Percentage of affected vehicles that contain the noncompliance: 1% 573.6(c)(5) Noncompliance description: According to tire noncompliance notification 21T-012 filed by BATO, the tires may not meet the performance requirements in S6 of Federal Motor Vehicle Safety Standard No. 139, New Pneumatic Radial Tires for Light Vehicles. Affected tires containing a pinhole penetrating the tire inner liner may slowly leak air. If left unaddressed, this slow leak could affect tire performance and increase the risk of a crash. 573.6(c)(7) Determination of noncompliance: According to tire noncompliance notification 21T-012 filed by BATO, the technical investigation determined that the subject tires may not comply with the requirements of S6 of Federal Motor Vehicle Safety Standard No. 139, New Pneumatic Radial Tires for Light Vehicles. 573.6(c)(8)(i) Program for remedying the noncompliance: Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will inspect all four tires and replace the tire if a pinhole is found. If the one defective tire is found prior to owner notification mailing, Honda will abstain from owner notification and close the recall on the remaining vehicles as the sole defective tire has been identified. Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA. 573.6(c)(8)(ii) The estimated date to start notification to dealers: October 1, 2021 The estimated date to start notifications to owners: November 18, 2021 573.6(c)(10) Representative copies of all notices, bulletins and other communications: A copy of the dealer service bulletin, the final customer notification letter, and other dealer communications will be submitted to your office as soon as possible. A draft of the owner notification letter will be submitted to your office as soon as possible. 573.6(c)(11) Manufacturer’s campaign number: HBL

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Service Bulletin 21-080 January 19, 2022 Version 2 Safety Recall: 2022 Odyssey Bridgestone Tire Inspection Supersedes 21-080, dated October 1, 2021, see REVISION SUMMARY. AFFECTED VEHICLES Year Model Trim VIN Range 2022 Odyssey ALL Check the iN VIN status for eligibility REVISION SUMMARY This service bulletin was revised extensively, American Honda recommends you read this entire bulletin. BACKGROUND An electrical short occurred during the DOT label laser etching process, potentially causing the laser to burn a pinhole through the tire sidewall. Should the pinhole penetrate the tire’s inner liner, a slow air loss may occur. If left unaddressed, this slow leak could affect tire performance and, depending upon other circumstances, increase the risk of a crash. CUSTOMER NOTIFICATION Owners of affected vehicles will be sent a notification of this campaign. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it. CORRECTIVE ACTION Inspect the DOT date code number for pinholes on all 4 tires. Then, replace the tire(s) if needed. PARTS INFORMATION Part Name Part Number Quantity Bridgestone Turanza EL440 Grand Touring A/S Tire 42751-BRI-126 1 CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2022 American Honda Motor Co., Inc. — All Rights Reserved Page 1 of 6 WARRANTY CLAIM INFORMATION NOTE: • Photos of the complete DOT CODE on all four tires taken in Step 1 along with the close-up photos of date code 2821 taken in Step 2 of the Inspection Procedure must be submitted with the warranty claim, or the claim may be subject to a debit. The photos must be clear; retake any unclear photos before submitting. • New tires must be purchased through Tire Rack when replacing a tire using this bulletin. • To submit a warranty claim for dealer-installed tire replacement, select the T3 sublet code in the Sublet Information field and enter the total sublet amount. • For tire handling reimbursement, select the T4 sublet code in a different Sublet Information field. Then multiply the number of replaced tires by $10.00. Add the total handling amount in the second sublet field. Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 4215B3 Inspect the DOT date code numbers of all four tires. (Photos of DOT date code numbers of all tires. No tire replacement). 0.2 hr 6TZ00 HBL00 A21080A 42751-BRI-126 4215B4 Remove the wheel assembly from the vehicle and mount on the machine. Mount and balance one (1) new tire. (Includes inspection and photos of the DOT date code and location of all tires). 0.5 hr 6TZ00 HBL00 A21080B 42751-BRI-126 Page 2 of 6 INSPECTION PROCEDURE 1. Locate and take photos of the complete DOT Code on all 4 tires. NOTE: • Put a sticky-note below the 4-digit date code of each tire on the rim, and mark its location on the vehicle. For example: Left Front: LF, Left Rear: LR, Right Front: RF, Right Rear: RR. • Clear photos of the complete DOT code, including tire location and 4-digit Date Code as shown below, must be submitted for all four tires with the warranty claim. Are the last 4 digits of the tire date code 2821? YES —Go to Step 2 to inspect for a pinhole on all tires with date code 2821. NO —No inspection is required. Page 3 of 6 2. Inspect the area around the first digit of the date code, 2821. If the area around the first digit has a pinhole, the tire is impacted by this recall and the tire MUST BE REPLACED. NOTE: An additional close-up photo clearly showing the date code, and its location on the vehicle must be taken and submitted to document the inspection results. (Examples of pinholes that require tire replacement). Page 4 of 6 (Examples of tires that do NOT have a pinhole but may have minor blemishes or irregularities in the date code etching are OK and do NOT require replacement.) Is a pinhole present on any of the tire date codes 2821? YES — Go to REPAIR PROCEDURE to replace affected tire(s). NO —No repair is required. Page 5 of 6 REPAIR PROCEDURE 1. Replace any tire(s) that have a pinhole present on the tire with the DOT date code 2821. 2. Send back the replaced tires to AHM WPI for destruction. Ship the tire(s) to this address: American Honda – WPI Building 500, Rollup Door #4 1919 Torrance Blvd. Torrance, CA 90501 NOTE: Clear photos of the complete DOT CODE on all four tires taken in Step 1 of the Inspection Procedure along with the close-up photos of date code 2821 taken in Step 2 of the Inspection Procedure must be submitted with the warranty claim. END Page 6 of 6

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NHTSA Recall Number: 21V-768 Honda Campaign Number: HBL Service Bulletin Number: 21-080 AUTOMOBILE DIVISION American Honda Motor Co., Inc. 1919 Torrance Blvd., P.O. Box 2215 Torrance, CA 90509-9870 November 2021 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Honda has decided that certain 2022 model year Odyssey vehicles equipped with Bridgestone Turanza EL440 235/60R18 103H tires fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 139, “New Pneumatic Radial Tires for Light Vehicles.” Why my vehicle is under recall: Certain tires were improperly manufactured and may contain a pinhole that can penetrate the tire’s inner liner causing a slow air loss. If left unaddressed, this slow leak could affect tire performance and increase the risk of a crash. What Honda will do: Your Honda dealer will inspect all four tires and replace the tire for FREE if a pinhole is found. Honda estimates that the inspection process will take approximately 15 minutes. If the tire needs replacement, the repair will take approximately 30 minutes to complete. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time. What we need you to do: • Check recall information for your vehicle by accessing the Honda Recall Lookup tool at www.recalls.honda.com and entering your Vehicle Identification Number (VIN). • If you have questions or concerns, we encourage you to: o call American Honda’s Customer Support & Campaign Center at 1-888-234-2138 Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time; or o contact your local Honda automobile dealer; or o email or chat by going to www.owners.honda.com/help/customer-relations; or o visit Twitter @HondaCustSvc; or o visit www.recalls.honda.com to use “Ask Dave”, our 24/7 virtual agent. If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement; please contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138 to determine potential eligibility and for instructions on how to request reimbursement. If you no longer own this vehicle or if any of the information is not correct, please complete and return the enclosed prepaid Information Change Card as soon as possible. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days. If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov. We sincerely apologize for any inconvenience this recall may cause, but please be assured that your safety is our first concern. Sincerely, American Honda Motor Co., Inc. IMPORTANT SAFETY RECALL Please call any authorized Honda dealer and schedule an appointment to have your vehicle inspected for FREE. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. Dear FIRSTNAME LASTNAME, This notice applies to your vehicle: XXXXXXXXXXXXXXXXX Número de campaña de seguridad NHTSA: 21V-768 Número de campaña de Honda: HBL Número de boletín de servicio: 21-080 DIVISIÓN AUTOMOTRIZ American Honda Motor Co., Inc. 1919 Torrance Blvd., P.O. Box 2215 Torrance, CA 90509-9870 Noviembre del 2021 Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés). Honda ha decidido que ciertos vehículos Odyssey año modelo 2022 equipados con neumáticos Bridgestone Turanza EL440 235/60R18 103H fallaron con el cumplimiento de la Norma Federal de Seguridad para Vehículos de Motor (FMVSS, por sus siglas en inglés) No. 139, “Neumáticos radiales nuevos para vehículos ligeros.” ¿Por qué mi vehículo está bajo esta campaña de seguridad?: Ciertos neumáticos fueron fabricados inadecuadamente y pueden contener un orificio minúsculo que puede penetrar el recubrimiento interior del neumático ocasionando una lenta pérdida de aire. Si esto se ignora, la fuga lenta de aire pudiera afectar el desempeño del neumático y aumentar el riesgo de un choque. ¿Qué hará Honda?” Su concesionario Honda inspeccionará los cuatro neumáticos y reemplazará el neumático de forma GRATUITA si se encuentra un orificio minúsculo. Honda estima que el proceso de inspección tomará aproximadamente 15 minutos. Si el neumático necesita reemplazo, la reparación tomará aproximadamente 30 minutos para completarse. No obstante, su concesionario le puede ofrecer un mejor estimado del tiempo total de esta visita de servicio, ya que pudiera ser necesario que su vehículo esté disponible por un periodo más largo. ¿Qué necesitamos que usted haga?: • Verifique la información de la campaña de seguridad de su vehículo ingresando en la herramienta Honda Recall Lookup en www.recalls.honda.com e ingresando su Número de identificación del vehículo (VIN). • Si usted tiene preguntas o inquietudes, le recomendamos que: o llame al Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., Hora del Pacífico; o o comuníquese con su concesionario de automóviles Honda local; o o envíe un correo electrónico o chat por medio de www.owners.honda.com/help/customer-relations; o o visite Twitter @HondaCustSvc Si usted ha pagado por realizar las reparaciones de la campaña de seguridad específica en su vehículo, usted puede ser elegible para el reembolso, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 para determinar la elegibilidad potencial y para las instrucciones sobre cómo solicitar el reembolso. Si ya no es el propietario de este vehículo o si alguna información no está correcta, por favor complete, firme y devuelva lo más pronto posible la Tarjeta de Cambio de Información anexa, con el porte pagado. Si usted es el arrendador de este vehículo, las regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días. Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Toll-free) Vehicle Safety Hotline de NHTSA al 1-888-327-4236 (TTY 1-800-424-9153), o visitar la página http://www.safercar.gov. Sinceramente le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta campaña de seguridad, pero tenga garantizado que su seguridad es nuestra principal preocupación. Atentamente, American Honda Motor Co., Inc. CAMPAÑA DE SEGURIDAD IMPORTANTE Por favor llame a cualquier concesionario autorizado Honda y programe una cita para la inspección de su vehículo de forma GRATUITA. Si usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros sobre esta información importante. Esta notificación aplica a su vehículo: XXXXXXXXXXXXXXXXX Estimado FIRSTNAME LASTNAME,

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Next Unread Message View Message DATE: October 1, 2021 TO: All Honda Sales, Service, & Parts Managers, and Personnel FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls Re: Stop Sale/Safety Recall: 2022 Odyssey Bridgestone Tires On August 19, 2021, Bridgestone Americas, Inc. filed a Part 573 Safety Recall Report (ID# 21T-012) with NHTSA related to certain improperly manufactured tires that may contain a pinhole that can penetrate the tire’s inner liner causing the tire to slowly leak air. This slow leak could affect tire performance, increasing the risk of a crash. Although this recall affects multiple vehicle manufacturers and the affermarket, the total suspect population of tires provided to Honda for OEM installation is 6,064. On September 30, 2021, after an internal investigation of production records, American Honda notified NHTSA of a stop sale and safety recall for 181 model year 2022 Odyssey units that were potentially affected by this defect. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected by this market action. Please note that American Honda is only recalling affected vehicles that were possibly built with one of the affected tires as original equipment. Bridgestone is handling the replacement of any affermarket tires with this defect separately and directly with dealers. Failure to repair a recalled vehicle as necessary prior to sale may subject your dealership to claims or lawsuits. BACKGROUND An electrical short occurred during the DOT label laser etching process, potentially causing the laser to burn a pinhole through the tire sidewall. Should the pinhole penetrate the tire’s inner liner, a slow air loss may occur. If left unaddressed, this slow leak could affect tire performance and, depending upon other circumstances, increase the risk of a crash. REPAIR All tires on recalled vehicles will require an inspection for pinholes near the DOT label and photograph claim submission to verify that any tires found with pinholes have been properly identified and will be replaced as necessary. PARTS Replacement tires are available through your authorized Honda Tire Center (TireRack Wholesale Solutions: 877-327-8473). TOOLS Sent on 10 01 2021 Expires on 11 19 2021 From Brad Ortloff, Manager of Auto Campaigns and Recalls Subject Stop Sale/Safety Recall: 2022 Odyssey Bridgestone Tires INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 2 There are no special tools needed for this recall. SERVICE BULLETIN Service bulletin 21-080, Safety Recall: 2022 Odyssey Bridgestone Tire Inspection has been posted to the Service Information System (SIS) as of October 1, 2021. It includes parts, inspection, repair, and warranty information related to this recall. CUSTOMER NOTIFICATION American Honda expects to complete customer notification by mid-November 2021. As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns. INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 2 of 2

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