2019 Acura RDX Rattling or Clicking from the Panoramic Glass Roof

NHTSA ID Number: 10185520

Manufacturer Communication Number: B21-003

 

Summary

Service Bulletin – While driving over rough roads or bumps, you hear a rattling or clicking from the panoramic glass roof.

 

1 Affected Product

Vehicle

MAKE	MODEL	YEAR
ACURA	RDX	2019

 

 

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SYMPTOM

While driving over rough roads or bumps, you hear a rattling or clicking from the panoramic glass roof.

 

POSSIBLE CAUSE

There is not enough clearance between the rear panoramic glass roof mechanism arm and the plastic curve on slider.

 

CORRECTIVE ACTION

Increase the clearance between the curve on slider and the mechanism arm by bending the arm. If this does not fix the issue, replace the panoramic glass roof frame.

 

PARTS INFORMATION

For Repair Procedure A

Part Name	Quantity	Part Number
Bolt (Glass)	12	70229-TJB-A01

 

For Repair Procedure B

Part Name	Quantity	Part Number
Frame Assy, Sunroof	1	70100-TJB-A02
A-Pillar Trim Clip	2	91561-T8N-T01
Quarter Pillar Trim Clip	2	91561-TA5-A11
Bolt (Glass)	12	70229-TJB-A01

 

INSPECTION PROCEDURE

1. Drive the vehicle with the panoramic front glass closed. Check if the rattling or clicking is coming from the back corners of the front glass.

• If the noise is coming from this area, go to REPAIR PROCEDURE A.
• If the noise is not coming from this area, this bulletin does not apply. Continue with normal system troubleshooting.

 

REPAIR PROCEDURE A

1. Remove the front glass. See the service information.

NOTE

You will need to slightly open the glass to access the bolts.

2. Once the glass is removed, press the panoramic glass roof switch to the closed position.

 

3. Locate the mechanism arm, as shown below, on the side where you heard the noise. Then, lightly wiggle the rear portion of that arm enough so it contacts the curve on slider. Do this on both sides of the panoramic glass roof.

• If you hear a clicking from that area, go to step 4.
• If you do not hear a clicking from that area, continue with normal system troubleshooting

 

4. Move the panoramic roof switch to the full tilt position, and check the gap between the curve on slider and the mechanism bracket. Record the gap as a starting point.

 

5. Use flat nose pliers to grip the mechanism arm and the metal lip of the panoramic roof frame. Use a screwdriver to peel back the seal on the panoramic roof.

NOTES

• Apply tape to the contact surface of the pliers as shown. This will prevent scratching of the panoramic roof frame.

 

• Use the radius in the mechanism arm as a reference point. Grip the mechanism arm and the panoramic roof frame lip right where the bend in the mechanism arm ends.

 

6. After properly inserting the pliers, squeeze them to bend the arm away from the center of the vehicle. Make sure the gap measured in step 4 is increased by 1 to 2 mm.

 

7. Measure the gap again as shown in step 6 to verify the change in the gap.

 

8. Install the panoramic glass using the original bolts, and test-drive the vehicle with the panoramic roof closed. Make sure the rattling or clicking is gone.
   • If the noise is gone, the procedure is complete. Replace the original panoramic roof glass bolts with the new bolts.
   • If you still hear the noise, go to REPAIR PROCEDURE B – REPLACE PANORAMIC GLASS ROOF for replacement of the panoramic roof frame.

 

REPAIR PROCEDURE B – REPLACE PANORAMIC GLASS ROOF

The following procedures have been used in full or in part within this service bulletin. For more detail on them, and     torque specifications for some components, refer to the exploded views in the service information.

Step	Component	Exploded View Location	Service Manual Letter Reference
1	Sunvisors	Headliner Area (Image #1)	C
2	Front Individual Map Light /Roof Module		A,B
3	Sunvisor Holders		E
4	Grab Handles		F
5	Rear Roof Trim		I

 

Step	Component	Exploded View Location	Service Manual Letter Reference
6	Camera Cover	Windshield Area	B,C

 

Step	Component	Exploded View Location	Service Manual Letter Reference
7	Cargo Floor Lid	Interior Trim Area (Image #2)	O
8	Tie Down Hooks		M
9	Right and Left Load Floor Strip		N
10	Rear Trim Panel		R

 

Step	Component	Exploded View Location	Service Manual Letter Reference
11	Front Door Opening Seal (as needed)	Interior Trim Area (Image #1)	C
12	Rear Door Opening Seal (as needed)		H
13	A-Pillar Trim		A
14	Rear Door Sill Trim		G
15	B-Pillar Upper Trim NOTE Do not remove the trim from the seat belt.		J
16	B-Pillar Lower Trim		F

 

NOTE

Do steps 11 thru 16 for both sides.

 

Step	Component	Exploded View Location	Service Manual Letter Reference
17	Rear Side Trim Panels	Interior Trim Area (Image #2)	U
18	Quarter Pillar Trims		W

 

NOTE

Do steps 17 and 18 for both sides.

 

Step	Component	Exploded View Location	Service Manual Letter Reference
19	Rear Side Trim Panel Bracket	Interior Trim Area	Not Available

 

Step	Component	Exploded View Location	Service Manual Letter Reference
20	Headliner	Headliner Area (Image #1)	J

 

NOTE

To remove the headliner from the vehicle without damage, the right rear damper gusset must be removed. To do this, roll the vehicle onto a lift or jack up the right rear of the vehicle and place it on safety stands. Refer to the service information for more information.

 

Step	Component	Exploded View Location	Service Manual Letter Reference
21	Panoramic Glass Roof Frame	Panoramic Glass Roof Area	E

 

• Transfer the wind deflector, panoramic glass roof motors, sunshade, front and rear glass, and hoses to the new frame. Refer to the service information for more information.

 

• Install all components in the reverse order of removal, and follow all bolt torque specifications in the service information.

 

–    Replace these must-replace parts according to the service information:

• A-Pillar Trim Clips
• Quarter Pillar Trim Clips
• Panoramic Glass Bolts

 

–    Do the Panoramic Glass Roof Motor-Control Unit Resetting Procedure and Panoramic Glass Roof Glass Position Adjustment. See the service information.

 

END

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1 Associated Document

Manufacturer Communications

B21-003
January 06, 2021
Version 1

https://www.nhtsa.gov/recalls?nhtsaId=10185520

MC-10185520-0001.pdf 1825.777KB

 

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