September 17, 2020 NHTSA CAMPAIGN NUMBER: 20E068000
Tonneau Cover Panel May Detach from Vehicle
A separated panel may become a road hazard, increasing the risk of crash or injury.
NHTSA Campaign Number: 20E068
Manufacturer Honda
(American Honda Motor Co.)
Components EQUIPMENT
Potential Number of Units Affected 28,885
Summary
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Remedy
Honda will notify all registered owners of 2017-2020 Honda Ridgelines, and dealers will install tethers onto any Honda Genuine Accessory Tonneau Cover to prevent panel separation and apply warning labels, free of charge. In addition, an updated accessory user’s information manual will be provided. The recall began October 26, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is F8M.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Honda has a Recall
Service Bulletin
A20-057
October 21, 2020
Version 2
Safety Recall: 2017โ20 Ridgeline Accessory Tonneau Cover Attachment Information
Supersedes 20-057, dated September 18, 2020, to revise the information highlighted in yellow
AFFECTED VEHICLES
| Year | Model | Trim Level | VIN Range |
| 2017โ20 | Ridgeline | ALL | Check the iN VIN status for eligibility. |
REVISION SUMMARY
Under REPAIR PROCEDURE, a step was added.
BACKGROUND
If the Honda Genuine accessory tonneau cover is not properly attached and secured, or the vehicle is driven with it partially open, a section of the cover may detach from the vehicle, causing a possible road hazard and increasing the risk of a crash or injury.
CUSTOMER NOTIFICATION
Owners of all identified vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your new or used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. Before selling a vehicle in inventory, always check if it is affected by a safety recall by conducting a VIN status inquiry.
CORRECTIVE ACTION
Make sure the vehicle has a Honda Genuine accessory tonneau cover. If it does, make sure it does not already have the updated tether kit and warning labels installed.
If it does have a Honda Genuine accessory tonneau cover, and it does not have the updated tether kit and warning labels installed, install new D-rings with tether straps to the tonneau cover, install warning labels to the middle and rear panels of the cover. Then, have the service advisor give the new accessory user’s information manual from the kit to the customer.
NOTES
- The possibility of repairs is very low compared to the population of vehicles assigned to this campaign.
- If the vehicle is not equipped with a Genuine Honda accessory tonneau cover, or it already has the updated tether kit and warning labels, submit a Campaign Status Change Request Form to the Campaign department. E-mail it to campaign_change_request@ahm.honda.com, or FAX it to 310-781-4823. You need to do this to prevent the same vehicle from returning with an open campaign.
PARTS INFORMATION
| Part Name | Part Number | Quantity |
| Tonneau Cover Update Kit | 08Z07-T6Z-100W | 1 |
TOOL INFORMATION
| Tool Name | Part Number | Quantity |
| Trim Roller | MHLE54D | 1 |
| 1/4 Inch Drive Torque Wrench (Included in TPMS Sensor Service Tool Set. | CDIHONTPMSK | 1 |
NOTES
- All Honda dealers were sent a TPMS Sensor Service Tool Set (T/N CDIHONTPMSK) that includes a precision 1/4 inch drive torque wrench. Order it only if you do not have one.
- All Honda dealers were sent a Trim Roller (T/N MHLE54D) in March 2018 for 18-021 Safety Recall: Second Row Outer Seat Striker Bracket (Seat Tipping). Order it only if you do not have one.
- If you need an additional tool, you can order it by calling the Honda Tool and Equipment Program at 1-888-424-6857.
WARRANTY CLAIM INFORMATION
| Operation Number | Description | Flat Rate Time | Defect Code | Symptom Code | Template ID | Failed Part Number |
| 0181A7 | Install the tether kit, warning labels, and make sure the service advisor gives the new accessory user’s information manual to the customer. | 0.5 hr | 6TP00 | F8M00 | A20057A | 08Z07-T6Z-100F |
Skill Level: Repair Technician
INSPECTION PROCEDURE
- Make sure the vehicle has a Honda Genuine accessory tonneau cover, and it does not have the updated tether kit and warning labels installed.
- If it is a Honda Genuine accessory tonneau cover, and it does not have the updated tether kit and warning labels, go to REPAIR PROCEDURE.
- If the vehicle is not equipped with a Honda Genuine accessory tonneau cover, or it already has the updated tether kit and warning labels, submit a Campaign Status Change Request Form to the Campaign department. E-mail it to campaign_change_request@ahm.honda.com, or FAX it to 310-781-4823.
REPAIR PROCEDURE
- Open the tailgate.
- Pull down the tonneau cover handle to release the hook from the rear bracket, then slide it inward while pulling down. Store the handle in the cross member. Do this step on the other side.
- Fold the tonneau cover up toward the cabin (open position).
- While the cover is in the open position, remove the D-rings and tethers straps from the center panel and throw them away. Retain the tapping screws.
- Using two of the tapping screws you just removed, install the template from the kit to where you removed the D-ring.
- Unfold the tonneau cover so the rear panel is sitting above the center panel. Take the other end of the template, and line it up with the edge of the hinge as shown. Then secure the template with masking tape.
- Use a center punch tool to mark the hinge holes as shown on the template.
- Carefully remove the two screws and masking tape holding the template in place. Discard the two screws and masking tape, but keep the template. You will need it again.
- Repeat steps 5 thru 7 on the other side of the panel using the same template and the remaining two tapping screws.
- Use a 2.5 mm drill bit to drill holes on the four punch marks, then remove any burrs.
NOTICE
Use masking tape to serve as a drill stop at 5 mm. If you drill too deep you can damage the hinge.
- Install the new D-ring with the tether strap end to the rear panel using new tapping screws. Start the screws by hand, then torque them with the 1/4 inch drive torque wrench to 25 Nยทm (20 lb-in). Repeat this step on the other side (driver/passenger side).
- Install the other new D-ring to the center panel using new tapping screws. Start the screws by hand, then torque them with the 1/4 inch drive torque wrench to 25 Nยทm (20 lb-in). Repeat this step on the other side (driver/passenger side).
- Use isopropyl alcohol to thoroughly clean the surface of the rear panel where you will install the warning label. Make sure the alcohol is completely dry, then install the label as shown, and apply pressure to the entire surface of the label using a trim roller.
NOTE
Make sure the warning labelโs orientation is correct. The orange should be facing toward the front of the vehicle.
- Fold the tonneau cover to the open position, and use isopropyl alcohol to thoroughly clean the surface of the center panel where you will install the warning label. Make sure the alcohol is completely dry, then install the label as shown and apply pressure to the entire surface of the label using a trim roller.
- With the tonneau cover in the open position, latch the buckles on the new tether strap and tonneau cover on one side. Then, pull on the tether to make sure the buckle stays latched. Repeat this step on the other side. Once you make sure the buckles are secure, unlatch the buckles, and secure the snap on the tether to the tonneau cover.
- Unfold the tonneau cover to the closed position. Pull down the tonneau cover handle on one side, slide it toward the bed lining while pulling down, then attach the hook to the rear bracket. Repeat this step on the other side.
- Close the tailgate.
- Have the service advisor give the new accessory userโs information manual from the kit to the customer.
END
For Immediate Release
Statement by American Honda Regarding Honda Genuine Accessory Tonneau Cover Recall: 2017-2020 Honda Ridgeline
- 28,885 tonneau covers sold as Honda Genuine Accessories are affected in the United States
- Vehicles will be inspected, and if a recalled cover is found, a tether and warning label will be installed and an updated accessory userโs manual will be provided, for free
- No reported crashes or injuries related to this issue
TORRANCE, Calif. โ Sept. 24, 2020 โ American Honda will voluntarily recall 28,885
Honda Genuine Accessory tonneau covers that may have been installed on 2017-2020 Honda Ridgeline pickup trucks in the United States. No related crashes or injuries have been reported.
The Honda Genuine Accessory tonneau cover for the 2017โ2020 Honda Ridgeline is a tri-fold design that can be positioned to either partially cover (open) or completely cover (closed) the truck bed. If the tonneau cover is not properly secured in the open or closed position and the vehicle is operated at highway speeds, the wind resistance may cause the tonneau cover to flip and buckle, deforming the hinges between the center and rear panel. Deformed hinges could allow the rear panel to separate from the tonneau cover, creating a road hazard and increasing the risk of a crash or injury.
To complete the free recall repair, an authorized Honda dealer will install a tether between the tonneau coverโs center and rear panel to prevent panel separation, and apply warning labels to the tonneau cover. In addition, the dealer will provide an updated accessory userโs information manual, which instructs the owner to properly secure the tonneau cover prior to vehicle operation.
Honda is announcing this recall to encourage each owner of an affected vehicle to take it to an authorized dealer as soon as they receive notification of this recall from Honda. Mailed notification to owners will begin in late-October 2020. Owners of these models can also determine if their specific vehicles are included in the recall by visiting www.recalls.honda.com or by calling (888) 234-2138.
# # #
573.6(c)(6)
Chronology:
June 2017
Honda Canada received the first claim of a panel separating from the tonneau cover. Honda Canada reviewed the claim, found that customer misuse contributed to the failure, and decided to monitor the market for similar activity.
July 2017
Honda received another claim of a panel separating from the tonneau cover, which marked the first claim from the U.S. market. Honda reviewed the claim and performed re-creation testing, which found that the customer forcibly closed the tonneau cover on top of objects protruding from the top of the truck bed. Forcing the tonneau cover closed bent the hinges, resulting in panel separation (customer misuse). Honda decided to monitor the market for similar activity.
October to November, 2019
Honda launched an investigation into the tonneau cover panel separation issue based on increased market activity, which included interviewing customers who claimed to have experienced a failure.
December 2019
Information from the customer interviews guided Honda in re-creation testing, which identified a potential scenario for rear panel separation when the tonneau cover was not properly secured and the vehicle was operating at highway speeds. Panel separation was limited to hinge deformations on the rear panel, as the hinge design between the front and center panel was not susceptible to deformation caused by an improperly secured tonneau cover. Honda performed quality inspections at the tonneau coverโs Tier-1 supplier, which did not identify any irregularities in workmanship or processes.
February 2020
A survey of customers who claimed to have experienced a failure supported the failure mode identified during the earlier interview process.
March 2020
Honda performed quality inspections at the tonneau coverโs Tier-2 supplier, which did not identify any irregularities in workmanship or processes.
April to August, 2020
Honda reviewed comparable products in the market and the associated instructions for proper usage. Based on this review, Honda investigated whether modifications to the design or usage instructions were appropriate.
September 10, 2020
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.
As of September 10, 2020, Honda has received 17 warranty claims, three field reports, and no reports of injuries or crashes related to this issue.
October 22, 2020
Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re: NHTSA Recall No. 20E-068
Part 573, Amended Defect Information Report
Genuine Accessory Tonneau Cover for 2017-2020 Honda Ridgeline
Dear Mr. Giuseppe:
In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting an amended Defect Information Report regarding NHTSA recall number 20E-068 originally submitted on September 17, 2020. The amendment removes 253 accessory tonneau covers from the affected equipment population. A database that tracked dealer demand was inappropriately used to determine the original affected equipment population. Honda has reconciled the actual number of potentially affected equipment with the appropriate sales database.
The following reporting category is being amended:
573.6(c)(3)
Total number of potentially affected equipment:
28,885 (original population)
– 253 (population reduction)
28,632 (amended population)
If you have any questions about this report, please feel free to contact me.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
Jeff Chang
Senior Manager
Product Regulatory Office
JC:wvt
September 17, 2020
Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re: Part 573, Defect Information Report
Accessory Tonneau Cover for 2017-2020 Model Year Honda Ridgeline
Dear Mr. Giuseppe:
In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Defect Information Report regarding a safety recall of Honda Genuine Accessory Tonneau Covers for 2017-2020 model year Honda Ridgeline vehicles to address a potential defect.
If you have any questions about this report, please feel free to contact me.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
Jeff Chang
Senior Manager
Product Regulatory Office
JC:wvt
Defect Information Report
573.6(c)(1)
Name of manufacturer:
American Honda Motor Co., Inc.
Manufacturer’s agent:
Jeff Chang
American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746
573.6(c)(2)
Identification of potentially affected vehicle equipment:
| Component: | Hard Tonneau Cover |
| Part No.: | 08Z07-T6Z-100F |
| Country of Origin: | U.S. |
| Manufacturer: | Extang Corporation |
Description of the basis for the determination of the recall population:
The recall population was determined based on manufacturing records.
Description of how the vehicles being recalled differ from similar vehicles not included in the recall:
All accessory tonneau covers for 2017โ2020 MY Honda Ridgelines are subject to recall. Because accessory tonneau cover sales are not tied to specific VINs, owners of all identified vehicles will be notified of the equipment recall.
573.6(c)(3)
Total number of potentially affected vehicle equipment: 28,885
573.6(c)(4)
Percentage of affected vehicle equipment that contain the defect: 100%
573.6(c)(5)
Defect description:
The Honda Genuine Accessory tonneau cover for 2017โ2020 MY Honda Ridgeline is a tri-fold design that can be positioned to either partially cover (open) or completely cover (closed) the truck bed. If the tonneau cover is not properly secured in the open or closed position, and the vehicle is operated at highway speeds, the wind resistance may cause the tonneau cover to flip and buckle, deforming the hinges between the center and rear panel. Deformed hinges could allow the rear panel to separate from the tonneau cover, creating a road hazard and increasing the risk of a crash or injury.
| Open Position | Closed Position | |
| Properly Secured |  |  |
| Improperly Secured |  | |
573.6(c)(6)
Chronology:
June 2017
Honda Canada received the first claim of a panel separating from the tonneau cover. Honda Canada reviewed the claim, found that customer misuse contributed to the failure, and decided to monitor the market for similar activity.
July 2017
Honda received another claim of a panel separating from the tonneau cover, which marked the first claim from the U.S. market. Honda reviewed the claim and performed re-creation testing, which found that the customer forcibly closed the tonneau cover on top of objects protruding from the top of the truck bed. Forcing the tonneau cover closed bent the hinges, resulting in panel separation (customer misuse). Honda decided to monitor the market for similar activity.
October to November, 2019
Honda launched an investigation into the tonneau cover panel separation issue based on increased market activity, which included interviewing customers who claimed to have experienced a failure.
December 2019
Information from the customer interviews guided Honda in re-creation testing, which identified a potential scenario for rear panel separation when the tonneau cover was not properly secured and the vehicle was operating at highway speeds. Panel separation was limited to hinge deformations on the rear panel, as the hinge design between the front and center panel was not susceptible to deformation caused by an improperly secured tonneau cover. Honda performed quality inspections at the tonneau coverโs Tier-1 supplier, which did not identify any irregularities in workmanship or processes.
February 2020
A survey of customers who claimed to have experienced a failure supported the failure mode identified during the earlier interview process.
March 2020
Honda performed quality inspections at the tonneau coverโs Tier-2 supplier, which did not identify any irregularities in workmanship or processes.
April to August, 2020
Honda reviewed comparable products in the market and the associated instructions for proper usage. Based on this review, Honda investigated whether modifications to the design or usage instructions were appropriate.
September 10, 2020
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.
As of September 10, 2020, Honda has received 17 warranty claims, three field reports, and no reports of injuries or crashes related to this issue.
573.6(c)(8)(i)
Program for remedying the defect:
Registered owners of all 2017โ2020 MY Honda Ridgelines will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will inspect the vehicle for the Honda Genuine Accessory tonneau cover and if equipped, will install a tether between the tonneau coverโs center and rear panel to prevent panel separation, and apply warning labels to the tonneau cover. In addition, the dealer will provide an updated accessory userโs information manual which instructs the owner to properly secure the tonneau cover prior to vehicle operation.
Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, according to the recall reimbursement plan on file with NHTSA.
573.6(c)(8)(ii)
The estimated date to start notification to dealers: September 18, 2020
The estimated date to start notifications to owners: October 26, 2020 573.6(c)(10)
Representative copies of all notices, bulletins and other communications:
A copy of the dealer service bulletin, the final customer notification letter, and other dealer communication will be submitted to your office as soon as possible.
A draft of the owner notification letter will be submitted to your office as soon as possible.
573.6(c)(11)
Manufacturerโs campaign number: F8M
January 20, 2021
Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re:
NHTSA Recall No. 20E-068
Part 573, Amended Defect Information Report
Genuine Accessory Tonneau Cover for 2017-2020 Honda Ridgeline
Dear Mr. Giuseppe:
In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting an amended Defect Information Report regarding NHTSA recall number 20E-068 originally submitted on September 17, 2020. As accessory tonneau covers are not linked to specific VINs, owner notification was mailed to all vehicles that could be installed with the recalled equipment. Updating the affected population allows for proper accounting of owner notification and quarterly recall completion reporting.
The following reporting category is being amended:
573.6(c)(3)
Total number of potentially affected equipment: 28,885
Total number of potentially affected vehicle: 151,343
If you have any questions about this report, please feel free to contact me.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
Jeff Chang
Senior Manager
SEOCONTENT-START Next Unread Message View Message DATE: September 18, 2020 TO: All Honda Sales, Service & Parts Managers, and Personnel FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls Re: Stop Sale/Safety Recall: 2017-20 Ridgeline Accessory Tonneau Cover On September 17, 2020, American Honda notified NHTSA of a stop sale and safety recall for model years 2017-2020 Ridgeline vehicles that may have an improperly attached Honda genuine accessory tonneau cover, which may detach while driving causing a possible road hazard. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected. Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits. BACKGROUND The accessory tonneau cover may not be attached as described in the accessory userโs information manual. If the accessory tonneau cover is not properly attached and secured, or the vehicle is driven with the cover partially open, a section of the cover may detach from the vehicle. REPAIR For those vehicles whose Owners installed an accessory tonneau cover, dealers will install new D-rings with tether straps and warning labels on the tonneau cover, and place an updated accessory userโs information manual in the vehicle glove box. PARTS Repair kits will be available at time of launch. Please verify that you have a vehicle with the affected tonneau cover before ordering. TOOLS There are no special tools needed for this recall. SERVICE BULLETIN Service bulletin 20-057, Safety Recall: 2017-20 Ridgeline Accessory Tonneau Cover Attachment Information, has been posted to the Service Information System (SIS) as of September 18, 2020. It includes parts, repair, and warranty information related to this campaign. CUSTOMER NOTIFICATION American Honda expects to begin customer notification in late October 2020. As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns. Sent on 09 18 2020 Expires on 11 06 2020 From Brad Ortloff, Manager of Auto Campaigns and Recalls Subject Stop Sale/Safety Recall: 2017-20 Ridgeline Accessory Tonneau Cover INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1 ************************************************************************************************************************* Next Unread Message View Message Dear Honda Dealer Parts Manager, On September 18th, American Honda Parts Operations Campaign Group issued a Part Stop Sale/Return Request to all Honda dealers regarding the 2017-2020 Ridgeline accessory tonneau cover. This notification stated that 2017-2020 Ridgeline vehicles may have an improperly attached Honda Genuine Accessory tonneau cover, which may detach while driving causing a possible road hazard. A countermeasure repair has been established for the 2017-2020 Ridgeline accessory tonneau cover and a new part number has been issued. New 2017-2020 Ridgeline Accessory Tonneau Cover Part Number is: 08Z07-T6Z-101F This part number will be available starting the week of October 12th. Thank you, Auto Accessory Marketing American Honda Motor Company, Inc. Sent on 10 09 2020 Expires on 11 06 2020 From Auto Accessory Marketing Subject New Part Number and Availability for Honda Ridgeline Accessory Tonneau Cover INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1 ************************************************************************************************************************* AUTOMOBILE DIVISION American Honda Motor Co., Inc. 1919 Torrance Blvd., P.O. Box 2215 Torrance, CA 90509-9870 NHTSA Recall Number: 20E-068 Honda Campaign Number: F8M Service Bulletin Number: 20-057 . Why my vehicle is under recall: If your vehicle is equipped with a tonneau cover that is not properly attached and secured, and the vehicle is driven at highway speeds, a section of the cover may detach from the vehicle, creating a road hazard and increasing the risk of a crash or injury. What Honda will do: Your Honda dealer will inspect your vehicle for the Honda Genuine Accessory tonneau cover and if equipped, will install tethers between the tonneau coverโs center and rear panel to prevent panel separation, and apply warning labels to the tonneau cover for FREE. The dealer will also provide you an updated accessory userโs information manual, which includes additional information about securing the tonneau cover prior to driving your vehicle. Honda estimates that the process will take approximately 30 minutes to complete. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time. What we need you to do: โข Check recall information for your vehicle by accessing the Honda Recall Lookup tool at www.recalls.honda.com and entering your Vehicle Identification Number (VIN). โข If you have questions or concerns, we encourage you to: o call American Hondaโs Customer Support & Campaign Center at 1-888-234-2138 Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time; or o contact your local Honda automobile dealer; or o email or chat by going to www.owners.honda.com/help/customer-relations; or o visit Twitter @HondaCustSvc; or o visit www.recalls.honda.com to use โAsk Daveโ, our 24/7 virtual agent. If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement; please contact American Hondaโs Customer Support & Campaign Center at 1-888-234-2138 to determine potential eligibility and for instructions on how to request reimbursement. If you no longer own this vehicle or if any of the information is not correct, please complete and return the enclosed prepaid Information Change Card as soon as possible. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days. If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to https://www.safercar.gov. We sincerely apologize for any inconvenience this recall may cause, but please be assured that your safety is our first concern. Sincerely, American Honda Motor Co., Inc. IMPORTANT SAFETY RECALL Please call any authorized Honda dealer and schedule an appointment to have your vehicle inspected and, if necessary, repaired for FREE. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. Affected by Recall: Honda Genuine Accessory Tonneau Cover October 2020 This notice applies to your vehicle: XXXXXXXXXXXXXXXXX Dear FIRSTNAME LASTNAME, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Honda has decided that a defect which relates to motor vehicle safety exists in the Honda Genuine Accessory tonneau cover that may have been installed on certain 2017 โ 2020 model year Ridgeline vehicles. DIVISIรN AUTOMOTRIZ American Honda Motor Co., Inc. 1919 Torrance Blvd., P.O. Box 2215 Torrance, CA 90509-9870 Nรบmero de campaรฑa de seguridad NHTSA: 20E-068 Nรบmero de campaรฑa de Honda: F8M Nรบmero de boletรญn de servicio: 20-057 ยฟPor quรฉ mi vehรญculo estรก bajo esta campaรฑa de seguridad?: Si su vehรญculo estรก equipado con una cubierta tonneau que no estรก adjuntada y asegurada adecuadamente y el vehรญculo se conduce a velocidades de carretera, una secciรณn de la cubierta puede desprenderse del vehรญculo, creando un peligro en el camino y aumentando el riesgo de una colisiรณn o lesiรณn. ยฟQuรฉ harรก Honda?โ Su concesionario Honda inspeccionarรก la cubierta tonneau (accesorio genuino Honda) y si estรก equipado instalarรก las correas entre el centro de la cubierta tonneau y el panel trasero para prevenir la separaciรณn y aplicarรก las etiquetas de advertencia a la cubierta tonneau de forma GRATUITA. El concesionario tambiรฉn le suministrarรก un manual actualizado de informaciรณn del usuario de los accesorios, los cuales incluye informaciรณn adicional sobre como asegurar la cubierta tonneau previamente antes de conducir su vehรญculo. Honda estima que el proceso tomarรก aproximadamente 30 minutos para completar. No obstante, su concesionario le puede ofrecer un mejor estimado del tiempo total de esta visita de servicio, ya que pudiera ser necesario que su vehรญculo estรฉ disponible por un periodo mรกs largo. ยฟQuรฉ necesitamos que usted haga?: โข Verifique la informaciรณn de la campaรฑa de seguridad de su vehรญculo ingresando en la herramienta Honda Recall Lookup en www.recalls.honda.com e ingresando su Nรบmero de identificaciรณn del vehรญculo (VIN). โข Si usted tiene preguntas o inquietudes, le recomendamos que: o llame al Centro de Apoyo al Cliente y Campaรฑas de American Honda al 1-888-234-2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., hora del Pacรญfico; o o comunรญquese con su concesionario de automรณviles Honda local; o o envรญe un correo electrรณnico o chat por medio de www.owners.honda.com/help/customer-relations; o o visite Twitter @HondaCustSvc; o o visite www.recalls.honda.com. Si usted ha pagado por realizar las reparaciones de la campaรฑa de seguridad especรญfica en su vehรญculo, usted puede ser elegible para el reembolso, por favor comunรญquese con el Centro de Apoyo al Cliente y Campaรฑas de American Honda al 1-888-234-2138 para determinar la elegibilidad potencial y para las instrucciones sobre cรณmo solicitar el reembolso. Si ya no es el propietario de este vehรญculo o si alguna informaciรณn no estรก correcta, por favor complete, firme y devuelva lo mรกs pronto posible la Tarjeta de Cambio de Informaciรณn anexa, con el porte pagado. Si usted es el arrendador de este vehรญculo, las regulaciones federales requieren que usted enviรฉ una copia de esta notificaciรณn a su arrendatario en un lapso de diez dรญas. Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehรญculo, sin cobro alguno y dentro de un perรญodo de tiempo razonable (60 dรญas desde la fecha en que usted contactรณ por primera vez el concesionario para la cita de la reparaciรณn), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted tambiรฉn puede comunicarse con el nรบmero de llamada sin costo (Toll-free) Vehicle Safety Hotline de NHTSA al 1-888-327-4236 (TTY 1-800-424-9153), o visitar la pรกgina https://www.safercar.gov. Sinceramente le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta campaรฑa de seguridad, pero por favor tenga por seguro que su seguridad es nuestra primera preocupaciรณn. Atentamente, American Honda Motor Co., Inc. CAMPAรA DE SEGURIDAD IMPORTANTE Por favor llame a cualquier concesionario autorizado Honda y programe una cita para la inspecciรณn de su vehรญculo y si es necesario la reparaciรณn de forma GRATUITA. Si usted no es el รบnico conductor de este vehรญculo, por favor informe a todos los conductores y pasajeros sobre esta informaciรณn importante. Afectado por la Campaรฑa de seguridad: Cubierta tonneau (accesorio genuino Honda) Octubre 2020 Esta notificaciรณn aplica a su vehรญculo : XXXXXXXXXXXXXXXXX Estimado FIRSTNAME LASTNAME, Se le envรญa esta notificaciรณn de acuerdo con la Ley Nacional de la oficina de Administraciรณn Nacional de Seguridad del Trรกfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglรฉs). Honda ha determinado que existe un defecto el cual estรก relacionado con la seguridad del vehรญculo en la cubierta tonneau (accesorio genuino Honda), que ha sido instalada en algunos vehรญculos modelo Ridgeline aรฑo modelo 2017 – 2020.
5 Affected Products
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| HONDA | HARD TONNEAU COVERS | |
Vehicle
| MAKE | MODEL | YEAR |
| HONDA | RIDGELINE | 2017-2020 |
18 Associated Documents
Manufacturer Notices(to Dealers,etc)- New Part Number and Availability for Honda Ridgeline Accessory Tonneau Cover
Miscellaneous Document – Part 573, Amended Defect Information Report
RMISC-20E068-8174.pdf 147.439KB
Recall 573 Report – Amendment 2
RCLRPT-20E068-5956.PDF 213.867KB
Remedy Instructions and TSB
RCRIT-20E068-4723.pdf 1686.308KB
Chronology
RMISC-20E068-5033.pdf 109.506KB
Miscellaneous Document – 573 Defect Information Report
RMISC-20E068-3407.pdf 388.396KB
Defect Notice 573 Report
RCLRPT-20E068-6315.PDF 213.866KB
Manufacturer Notices(to Dealers,etc) – Stop Sale/Safety Recall: 2017-20 Ridgeline Accessory Tonneau Cover
RCMN-20E068-4722.pdf 193.957KB
Recall Quarterly Report #2, 2021-1
RCLQRT-20E068-8831.PDF 211.263KB
Miscellaneous Document – Part 573, Amended Defect Information Report
RMISC-20E068-0207.pdf 147.715KB
Recall 573 Report – Amendment 1
RCLRPT-20E068-6459.PDF 213.865KB
Recall Acknowledgement
RCAK-20E068-5327.pdf 309.874KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20E068-3878.PDF 211.158KB
Remedy Instructions and TSB
RCRIT-20E068-7760.pdf 2300.918KB
Miscellaneous Document – Media Statement
RMISC-20E068-1755.pdf 77.076KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20E068-2145.pdf 104.88KB
Recall Quarterly Report #3, 2021-2
RCLQRT-20E068-6302.PDF 211.36KB
Recall Quarterly Report #5, 2021-4
RCLQRT-20E068-5269.PDF 211.589KB
Latest Recalls Documents
- FITMENT - {{ Enter the LICENSE PLATE in the Amazon Confirmed Fit tool at the top of this page and SELECT BED to confirm your vehicle fitment with this product. }} Compatible with 2017-2026 Honda Ridgeline | 5'4" (64") Bed
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with aircraft-grade aluminum frames, and comes with stainless steel clamps for easy installation and great durability.
- FEATURES - Pre-assembled horizontal crossbars offer support and conveniently fold up with the cover providing full bed access when needed.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - TYGER 5 YEAR WARRANTY FOR US CUSTOMERS.
- FITMENT - {{ Enter the LICENSE PLATE in the Amazon Confirmed Fit tool at the top of this page and SELECT BED to confirm your vehicle fitment with this product. }} Compatible with 2017-2026 Honda Ridgeline | 5'4" (64") Bed
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with built-in horizontal crossbars that offer support when the cover is laid flat; and roll up with the tarp to provide full bed access when in need. Also comes with aircraft-grade aluminum side rails, and stainless steel clamps for mounting to the truck bed.
- FEATURES - Seals with Velcro strip on the sides and secures with latch lock system at the tailgate. Tension system is available and can be adjusted on the end of the side rails to keep the cover tight and vinyl wrinkle-free in any weather conditions.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - TYGER 5 YEAR WARRANTY FOR US CUSTOMERS.
- Precise Fitment & Added Features: Designed specifically for 2017-2026 Honda Ridgeline 5ft bed, this tonneau cover offers a precise and secure installation; Includes additional features, a Nylon Strap to secure, Embedded Clamps for fit, Bulletproof Wrench Clamp for safety, and complimentary LED Light for visibility.
- Reliable Protection: Constructed with high-strength fiberglass panels, our fold hardtop provides exceptional protection; It withstands heavy loads and safeguards against rain, snow, and potential damage from sharp objects, ensuring the safety and security of your cargo.
- Effortless Installation: Our FRP hard tri-fold tonneau cover comes with detailed instructions, making the installation process quick and easy; There is no need for drilling, providing a smooth setup experience (Note: If your vehicle has cargo racks, they need to be removed before installation).
- Unmatched Durablity: The robust fiberglass panels ensure long-lasting durability; the hard tri-fold tonneau cover can handle substantial weight, and the reinforced locking mechanism keeps the cover securely colsed even during travel, providing peace of mind.
- Safe Usage: Follow the provided instructions carefully to install the cover, ensuring all bolts tightened before driving; Avoid driving with the hard tri-fold tonneau cover partially opened for a safe and secure driving experience.
- Compatible with 2017 - 2026 Honda Ridgeline 5' Bed (64")
- STYLISH SHINE FINISH | Toptiny Featuring shine-finished aluminum panels, protecting against marks, scratches and UV damage; as well as premium upgrades to the perimeter seals and hardware
- SECURITY | Toptiny hard fold is fully locked once your tailgate is closed
- PROTECTION FROM SEVERE WEATHER | The truck bed cover Features tear resistant, water resistance, high temperature resistance, keep your cargo safe from Heavy rain & snow & dust, and other harsh weather conditions keep the truck bed dry
- EASY INSTALLATION | Easy to install with included clamps
- ใFITS 2017-2026 HONDA RIDGELINEใ Designed specifically for 2017-2026 Honda Ridgeline with 5.4 ft (64โโ) truck bed. Heavy-duty interlocking aluminum slats with powder-coated finish resist scratches, rust, and UV damage. Sealed design keeps cargo safe from rain, snow, dust, and theft.
- ใWATERPROOF SEALING SYSTEMใ Side rail seals plus front drain tube channel water away from the bed. Tested under car wash and heavy storm conditions to keep your cargo area clean and dry in all seasons.
- ใALL-SEASON CARGO PROTECTIONใ Rigid aluminum construction offers higher security than soft vinyl covers. Side latches secure the cover when closed, protecting your gear during driving and overnight parking without worrying about the elements.
Last update on 2026-05-27 / Affiliate links / Images from Amazon Product Advertising API
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