Safety Recall: 2018-2019 Honda Civic Hatchback Fuel Pump Motor

May 28, 2020 NHTSA CAMPAIGN NUMBER: 20V314000

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

NHTSA Campaign Number: 20V314

Manufacturer Honda (American Honda Motor Co.)

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 136,057

Summary

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Remedy

Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Honda customer service at 1-888-234-2138.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Honda has a Recall

A20-040
May 29, 2020
Version 1

Safety Recall: 2018-19 Civic Hatchback Fuel Pump Motor

AFFECTED VEHICLES

Year

Model

Trim Level

VIN Range

2018-19

Civic Hatchback

(except Type R)

ALL

Check the iN VIN status for eligibility.

BACKGROUND

Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. If this occurs, the engine may not start, or the engine could stall while driving, possibly increasing the risk of a crash.

When this temporary placeholder bulletin appears during an iN VIN status inquiry, this vehicle is subject to a Safety Recall. This vehicle is on STOP SALE until further notice. Check for an iN message for further details. Refrain from calling Tech Line for updates.

This bulletin will be updated once Parts Information, Warranty Claim Information, Inspection Procedures, and Repair Procedures are available.

END

American Honda Motor Co., Inc.
1919 Torrance Boulevard
Torrance, CA 90501-2746
Phone (310) 783-2000

May 28, 2020

Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590

Re:
Part 573, Defect Information Report
2018-2020 Multi-Model Acura and Honda Vehicles
Fuel Pump Module

Dear Mr. Giuseppe:

In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Defect Information Report regarding a safety recall of certain 2018-2020 Acura and Honda vehicles to address a defect with the fuel pump module.

If you have any questions about this report, please feel free to contact me.

Sincerely,

AMERICAN HONDA MOTOR CO., INC.

Jeff Chang
Senior Manager
Product Regulatory Office

573.6(c)(1)

Name of manufacturer:	Honda de México, S.A. de C.V. Honda Manufacturing of Indiana, LLC Honda Motor Co., Inc. Honda of America Mfg., Inc. Honda of the UK Manufacturing Ltd.
Manufacturer’s agent:	Jeff Chang American Honda Motor Co., Inc. 1919 Torrance Blvd. Torrance, CA 90501-2746

573.6(c)(2)

Identification of potentially affected vehicles:

Make/Model	Model Year	Dates of Manufacture	Number of Vehicles
Acura NSX	2018	09/17/2018 to 09/27/2018	14
Acura NSX	2019	10/01/2018 to 03/19/2019	132
Acura RDX	2019	05/21/2018 to 02/12/2019	34,405
Acura RLX	2019	11/01/2018 to 11/06/2018	124
Acura RLX Sport Hybrid	2019	07/03/2018 to 11/29/2018	206
Honda Accord	2018	06/05/2018 to 11/02/2018	10,152
Honda Accord	2019	10/27/2018 to 02/08/2019	1,075
Honda Civic Hatchback	2018	06/27/2018 to 09/28/2018	14,838
Honda Civic Hatchback	2019	09/28/2018 to 01/17/2019	9,397
Honda Civic Type R	2018	06/25/2018 to 01/15/2019	537
Honda Civic Type R	2019	10/03/2018 to 06/10/2019	1,248
Honda Fit	2019	04/27/2018 to 12/21/2018	9,294
Honda HR-V	2018	04/27/2018 to 07/07/2018	20,416
Honda HR-V	2019	05/23/2018 to 12/21/2018	19,260
Honda Insight	2019	05/23/2018 to 03/08/2019	14,949
Honda Insight	2020	08/26/2019 to 09/17/2019	10

Description of the basis for the determination of the recall population:

The recall population was determined based on manufacturing records and supplier part production records. The manufacturing range reflects all possible vehicles that could potentially experience the problem.

Description of how the vehicles being recalled differ from similar vehicles not included in the recall:

Vehicles being recalled are equipped with fuel pump modules containing impellers produced during specific periods under specific circumstances (lower density impellers exposed to production solvent drying for longer periods of time). Similar vehicles not included in the recall are equipped with fuel pump modules that were not subject to the above conditions.

Identification of affected component:

Component: Fuel Pump Module
Part No.:

Acura	NSX	17045-T6N-A01
	RDX	17045-TJB-A03
	RLX	17045-TY2-A00
	RLX Sport Hybrid	17045-TY3-000
Honda	Accord	17045-TVC-A03
	Civic Hatchback	17045-TBA-A00
	Civic Type R	17045-TGH-A00 (2018) 17045-TGH-A01 (2019)
	Fit	17045-T5R-A00
	HR-V	17045-T7W-A00 (2WD) 17045-T7X-A01 (AWD)
	Insight	17045-TXM-A00

Country of Origin: USA and Japan
Manufacturer: DENSO International America, Inc. / DENSO Corporation

573.6(c)(3)

Total number of potentially affected vehicles: 136,057

573.6(c)(4)

Percentage of affected vehicles that contain the defect: 100%

573.6(c)(5)

Defect description:

Affected vehicles may be equipped with a fuel pump module manufactured with low density impellers. If the surface of the lower density impeller is exposed to production solvent drying for longer periods of time, higher levels of surface cracking may occur. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, if an impeller deforms to a point that creates sufficient interference with the fuel pump body, the fuel pump becomes inoperative, which may cause illumination of the Malfunction Indicator Lamp in the instrument panel. Fuel pump inoperability could prevent an engine from starting or stall an engine while driving, increasing the risk of a crash.

573.6(c)(6)

Chronology:

February – May 2019

Honda received the first report of fuel pump module failure from the Indian market and an investigation was launched. After supplier analysis of failed parts returned from the field, it was confirmed that impeller swelling resulted in fuel pump module failure.

June – October 2019

The investigation was elevated to the global Honda quality group for further handling. Honda hypothesized the impeller swelling was related to part toughness and investigated impeller density and clearance between the impeller and fuel pump wall. Re-creation testing confirmed the primary contributor to impeller swelling was the development of surface cracks on low density impellers exposed to production solvent drying for longer periods of time.

March 2020

Review of warranty data confirmed that vehicles equipped with fuel pump modules in transit for a longer period prior to vehicle assembly exhibited increased failure rates.

April 2020

Honda investigated the scope of vehicles installed with suspect fuel pump modules containing lower density impellers exposed to production solvent drying for longer periods of time.

May 21, 2020

Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.

As of May 21, 2020, Honda has received 183 warranty claims, 68 field reports, and no reports of injuries or crashes related to this issue.

573.6(c)(8)(i)

Program for remedying the defect:

Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an Acura or Honda dealer. The dealer will replace the fuel pump assembly for free. Because the new vehicle limited warranty on all affected vehicles would have provided a free repair for the problem addressed by this recall, without any payment by the owner, reimbursement for pre-notification repairs will not be offered.

573.6(c)(8)(ii)

The estimated date to start notification to dealers: May 29, 2020

The estimated date to start notifications to owners: TBD

573.6(c)(10)

Representative copies of all notices, bulletins and other communications:

A copy of the dealer service bulletin, the final customer notification letter and other dealer communication will be submitted to your office as soon as possible.

A draft of the owner notification letter will be submitted to your office as soon as possible.

573.6(c)(11)

Manufacturer’s campaign number:

K7E = NSX F7I = Accord	G7H = Fit	B7B = RLX Sport Hybrid
S7D = RDX	F7J = Civic Hatchback	A7K = HR-V
R7C = RLX	Y7G = Civic Type R	W7F = Insight

Next Unread Message View Message
DATE: May 29, 2020
TO: All Honda Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
On May 28, 2020, American Honda notified NHTSA of a stop sale and safety recall for a certain number of
2018-2019 Accord, Civic Hatchback, Civic Type-R, HR-V, 2019 Fit and 2019-2020 Insight units for fuel pump modules
manufactured with defective impellers. A defective impeller may cause the fuel pump to become inoperative which
could prevent an engine from starting or stall an engine while driving, increasing the risk of a crash. Refer to your
eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are
affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
BACKGROUND
Affected vehicles may be equipped with a fuel pump module manufactured with low density impellers. If the surface
of the lower density impeller is exposed to production solvent drying for longer periods of time, higher levels of
surface cracking may occur. These cracks may lead to excessive fuel absorption, resulting in impeller deformation.
Over time, if an impeller deforms to a point that creates sufficient interference with the fuel pump body, the fuel pump
becomes inoperative, which may cause illumination of the Malfunction Indicator Lamp in the instrument panel.
REPAIR
Replace the fuel pump motor with a properly manufactured part.
PARTS
Parts are currently available for the Accord and Insight models through the controlled parts ordering system. We will
notify you when parts become available for the Civic Hatchback, Civic Type R, Fit and HR-V models.
TOOLS
Tools may be required to support repairs of certain models for which parts are not yet available. American Honda is
investigating and will provide an update when available.
SERVICE BULLETIN
Service bulletin 20-043, Safety Recall: 2018-19 Accord Fuel Pump Motor and 20-042, Safety Recall: 2019-2020
Insight Fuel Pump Motor have been posted to the Service Information System (SIS) as of Friday, May 29, 2020. They
include parts, repair, and warranty information related to this recall.
Placeholder bulletins 20-040, Safety Recall: 2018-19 Civic Hatchback Fuel Pump Motor, 20-041, Safety
Recall: 2018-19 Civic Type R Fuel Pump Motor, 20-045, Safety Recall: 2019 Fit Fuel Pump Motor and 20-046,
Sent on 05 29 2020 Expires on 07 16 2020
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 2
Safety Recall: 2018-19 HR-V Fuel Pump Motor have been posted to the Service Information System as of Friday,
May 29, 2020.
CUSTOMER NOTIFICATION
American Honda expects to complete customer notification by end of July 2020.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine
eligibility for any open campaigns.
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 2 of 2

********************************************************

Next Unread Message View Message
On May 29, 2020, American Honda notified NHTSA of a stop sale and safety recall for a certain number of
2018-2019 Accord, Civic Hatchback, Civic Type-R, HR-V, 2019 Fit and 2019-2020 Insight units for fuel pump
modules manufactured with defective impellers.
To ensure proper repairs, American Honda stopped the sales of all pre counter-measured 2018-2019
Accord, Civic Hatchback, Civic Type-R, HR-V, 2019 Fit and 2019-2020 Insight Fuel Pump Modules. Effective
immediately all dealers that have inventory of the below parts are asked to stop installing and return
parts back to American Honda.
Stop Sale and Return Request Affected Part Numbers:
Old/ Return
Request
17045-TVC-A03
17045-TXM-A00
17045-TBA-A01
17045-T7W-A00
17045-T7X-A01
17045-T5R-A00
Return Request:
You must return all old level Fuel Pump Modules (listed above) in your inventory.
No Shipment Listing or Invoice is required for this return. These returns will not be charged against your
SRA credit.
Return iN OAR Procedure
1. Complete the iN OAR procedures.
2. Use Reason Code “R” with eleven zeros for the Shipper Number.
3. Use Item Number “9999.”
4. Enter “Fuel Pump Parts Return” in the Remarks Sec􀆟on.
5. When approved, Print “Authorization Return document and labels” from the iN. Please return parts as normal with
the “Return Authorization atiached.”
6. Return above mentioned Fuel Pump Modules on your returning DSO Truck or normal method of return.
Order adjustment requests (OARs) must be submitted by June 30th, 2020.
Thank you,
American Honda Motor Co., Inc.
Sent on 05 29 2020 Expires on 06 17 2020
From Parts Operations, Campaign Group
Subject Part Stop Sale / Return Request: 2018-2020 Multi-Model Fuel Pump
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 2
NG/ms
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 2 of 2

14 Affected Products

Vehicles


MAKE	MODEL	YEAR
ACURA	NSX	2018-2019
ACURA	RDX	2019
ACURA	RLX	2019
ACURA	RLX HYBRID	2019
HONDA	ACCORD	2018-2019
HONDA	CIVIC	2018-2019
HONDA	FIT	2019
HONDA	HR-V	2018-2019
HONDA	INSIGHT	2019-2020

17 Associated Documents

Manufacturer Notices(to Dealers,etc)- Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor

RCMN-20V314-1523.pdf 53.756KB

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