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Safety Recall: 2019 Honda Fit Fuel Pump Motor
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Safety Recall: 2019 Honda Fit Fuel Pump Motor

oemdtc June 3, 2020 No Comments

Service Bulletin

A20-045
May 29, 2020
Version 1

 

Safety Recall: 2019 Fit Fuel Pump Motor

 

AFFECTED VEHICLES

YearModelTrim LevelVIN Range
2019FitALLCheck the iN VIN status for eligibility.

 

BACKGROUND

Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. If this occurs, the engine may not start, or the engine could stall while driving, possibly increasing the risk of a crash.

When this temporary placeholder bulletin appears during an iN VIN status inquiry, this vehicle is subject to a Safety Recall. This vehicle is on STOP SALE until further notice. Check for an iN message for further details. Refrain from calling Tech Line for updates.

This bulletin will be updated once Parts Information, Warranty Claim Information, Inspection Procedures, and Repair Procedures are available.

END

 


July 2020

NHTSA Recall 20V-314

IMPORTANT SAFETY RECALL

 

This notice applies to your vehicle: XXXXXXXXXXXXXXXXX

Dear FIRSTNAME LASTNAME,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

WHAT IS THE REASON FOR THIS INITIAL NOTICE?

Honda has decided that a defect which relates to motor vehicle safety exists in certain 2019 model year Fit vehicles that may have a fuel pump module with out of specification impellers. Over time, these impellers may absorb an excessive amount of fuel and deform. A deformed impeller may cause the fuel pump to stop working.

 

SAFETY CONSEQUENCE

An inoperative fuel pump could prevent an engine from starting or cause a vehicle to stall while being driven, increasing the risk of a crash.

EMISSION CONSEQUENCE

The check engine light may illuminate as a result of this defect. Your vehicle may fail a state or local emissions inspection when such tests are required under state law if you do not have the repair done.

 

WHAT WILL HONDA DO?

The replacement parts needed to repair your vehicle are not currently available, but are expected to become available by end of summer. Honda will send you a follow-up letter when replacement parts are available so you can then bring your vehicle in for repair. The dealer will replace the fuel pump assembly for free.

 

WHAT SHOULD YOU DO?

We ask for your patience while we prepare replacement parts. Once you receive a follow-up letter from Honda notifying you that replacements parts are available, please call any authorized Honda dealer and make an appointment to repair your vehicle. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.

 

CHECK YOUR VEHICLE FOR OPEN RECALLS

You can check your vehicle’s eligibility for repair under this or any other recall. Please access the Honda Recall Lookup tool at www.recalls.honda.com and enter your Vehicle Identification Number (VIN).

 

CALIFORNIA OWNERS ONLY

The DMV will not renew your vehicle’s registration until this emissions recall has been completed. After completing the repair procedure, your dealer will give you a Vehicle Emission Recall – Proof of Correction certificate. Please make sure the dealer completes and provides you the certificate. Keep the certificate for your records as proof that the emissions recall was completed. Submit the certificate to the DMV only if the DMV requests it.

 

EMISSION WARRANTY

In order to ensure your full protection under the emission warranty provisions, it is recommended that you have your vehicle repaired as soon as possible, once you are notified that replacement parts are available. Failure to do so could be determined as lack of proper maintenance.

 

OWNER INFORMATION

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title information, which indicate that you are the current owner of this vehicle. If this is not the case, or if any of the information is not correct, please complete, sign and return the Information Change Card and we will then update our records. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.

 

DO YOU STILL HAVE MORE QUESTIONS?

If you have questions or concerns, we encourage you to:

  • contact your local Honda automobile dealer; or
  • call American Honda’s Customer Support & Campaign Center at 1-888-234-2138 Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time; or
  • email or chat by going to http://owners.honda.com/help/customer-relations; or
  • visit Twitter @HondaCustSvc; or
  • visit recalls.honda.com to use “Ask Dave”, our 24/7 virtual agent.

If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590.

Alternatively, you may call the NHTSA toll-free Safety Hotline at 888-327-4236 (TTY 800-424-9153), or go to http://www.safercar.gov. We apologize for any inconvenience this recall may cause you.

Sincerely,

American Honda Motor Co., Inc.

Campaign #G7H / Service Bulletin #20-045

 


Julio del 2020

Campaña de seguridad NHTSA 20V-314

CAMPANA DE SEGURIDAD IMPORTANTE

 

Esta notificación aplica a su vehículo: XXXXXXXXXXXXXXXXX

Estimado FIRSTNAME LASTNAME,

Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés).

 

¿CUÁL ES LA RAZÓN DE ESTA NOTIFICACIÓN INICIAL?

Honda ha determinado que existe un defecto el cual está relacionado con la seguridad del vehículo en algunos vehículos modelo Fit año modelo 2019 que pueden tener un módulo de la bomba de combustible con impulsores fuera de especificación. Con el paso del tiempo, estos impulsores pueden absorber una cantidad excesiva de combustible y deformarse. Un impulsor deformado puede ocasionar que la bomba de combustible deje de funcionar.

 

CONSECUENCIA DE SEGURIDAD

Una bomba de combustible inoperativa puede prevenir que un motor no arranque u ocasionar que un vehículo se detenga cuando es conducido, aumentando el riesgo de un choque.

 

CONSECUENCIA DE EMISIÓN

La luz indicadora de fallas (verificar el motor) puede iluminarse como resultado de este defecto. Su vehículo puede fallar una inspección de emisiones local o estatal cuando tales pruebas sean requeridas bajo la ley estatal si usted no completa la reparación.

 

¿QUÉ HARÁ HONDA?

Los repuestos de reemplazo necesarios para reparar su vehículo no están disponibles en este momento, pero se esperan que estén disponibles para finales del verano. Honda le enviará una carta de seguimiento cuando los repuestos de reemplazo estén disponibles para que pueda traer su vehículo para la reparación. El concesionario reemplazará el conjunto de la bomba de combustible de forma gratuita.

 

¿QUÉ DEBE HACER USTED?

Le pedimos que tenga paciencia mientras nosotros preparamos los repuestos de reemplazo. Una vez que usted reciba una carta de seguimiento de Honda notificándole que los repuestos de reemplazo están disponibles, por favor comuníquese con cualquier concesionario autorizado Honda y haga una cita para reparar su vehículo. Si usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros sobre esta información importante.

 

VERIFIQUE SI SU VEHÍCULO TIENE UNA CAMPAÑA DE SEGURIDAD PENDIENTE

Puede verificar la elegibilidad de su vehículo para que sea reparado bajo esta campaña de seguridad o bajo cualquier otra. Por favor acceda la herramienta “Honda Recall Lookup” en www.recalls.honda.com e ingrese su número de identificación del vehículo (VIN).

 

SOLAMENTE PROPIETARIOS EN CALIFORNIA

El DMV no renovará su registro del vehículo hasta que esta campaña de seguridad de emisiones haya sido completada. Después de completar este procedimiento de reparación, su concesionario le entregará un certificado de Prueba de Corrección – Campaña de seguridad de emisiones del vehículo (Vehicle Emissions Recall – Proof of Correction). Por favor asegúrese que el concesionario complete y le otorgue el certificado. Mantenga el certificado para sus registros como prueba que la campaña de emisiones fue completada. Envíe el certificado para el DMV solamente si el DMV lo solicita.

 

GARANTÍA DE EMISIONES

A fin de garantizar su protección completa bajo las disposiciones con respecto a la garantía de emisiones, se recomienda que haga que su vehículo sea reparado tan pronto sea posible, una vez que reciba la notificación que los repuestos de reemplazo están disponibles. De no hacerlo podría determinarse como una falta de mantenimiento adecuado.

 

INFORMACIÓN DEL PROPIETARIO

Usted recibió esta notificación porque las regulaciones gubernamentales requieren que esta notificación sea enviada al último propietario registrado. Nuestros registros están basados principalmente en la información del título y registro en el estado, el cual indica que usted es el propietario actual de este vehículo. Si no es el caso o si la información no está correcta, por favor complete, firme y devuelva la tarjeta de Cambio de información anexa y nosotros actualizaremos nuestros registros. Si usted es el arrendador de este vehículo, las regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días.

 

¿USTED TODAVÍA TIENE MÁS PREGUNTAS?

Si usted tiene preguntas o inquietudes, le recomendamos que:

  • se comuníquese con su concesionario de automóviles Honda local; o
  • llame al Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., hora del Pacífico; o
  • por correo electrónico o chat en http://owners.honda.com/help/customer-relations; o
  • visite Twitter @HondaCustSvc; o
  • visite recalls.honda.com

Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Toll-free) Safety Hotline de NHTSA al 888-327-4236 (TTY 800-424-9153), o visitar la página web http://www.safercar.gov.

 

Le pedimos disculpas por cualquier inconveniente que esta campaña de seguridad pudiera causarle. Atentamente,

American Honda Motor Co., Inc.

Campaña #G7H / Boletín de servicio #20-045

 


Remedy Instructions and TSB

RCRIT-20V314-7244.pdf 142.886KB

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ISSUED Interim Owner Notification Letter(Part 577)- G7H – 2019 Fit

RIONL-20V314-8782.pdf 196.913KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V314&docType=RCL

For the most up to date documents from NHTSA for this Recall, click the lick above


 

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