Safety Recall: 2019-2020 Honda Insight Fuel Pump Motor

May 28, 2020 NHTSA CAMPAIGN NUMBER: 20V314000

Fuel Pump May Fail

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V314

Manufacturer Honda (American Honda Motor Co.)

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 136,057

 

Summary

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

 

Remedy

Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Honda customer service at 1-888-234-2138.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Honda has a Recall

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A20-042
May 29, 2020
Version 1

 

Safety Recall: 2019-20 Insight Fuel Pump Motor

 

AFFECTED VEHICLES

Year	Model	Trim Level	VIN Range
2019-20	Insight	ALL	Check the iN VIN status for eligibility.

 

BACKGROUND

Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. If this occurs, the engine may not start, or the engine could stall while driving, possibly increasing the risk of a crash.

 

CUSTOMER NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

Some vehicles affected by this campaign may be in your new or used vehicle inventory.

Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.

 

CORRECTIVE ACTION

Replace the fuel pump motor.

 

PARTS INFORMATION

NOTE

Due to limited supply, this will be a controlled part and will require a valid VIN when ordering.

Part Name	Part Number	Quantity
Fuel Pump Motor Kit	06170-TXM-305	1

 

TOOL INFORMATION

Part Name	Part Number	Quantity
Fuel Sender Wrench	070AA-TLA0100	1

 

WARRANTY CLAIM INFORMATION

Operation Number	Description	Flat Rate Time	Defect Code	Symptom Code	Template ID	Failed Part Number
3101HK	Replace the fuel pump motor.	1.1 hr	6FE00	W7F00	A20042A	17045-TXM-A00

 

REPAIR PROCEDURE

WARNING

• Flammable – Keep Fire Away
• Make sure to work in a well ventilated area.

1. Relieve the fuel pressure.

1.1 Remove the fuel fill cap to relieve the pressure in the fuel tank.

1.2 Connect an i-HDS to the vehicle.

1.3 Turn the ignition to ON.

1.4 Select PGM-FI system on the i-HDS.

1.5 Select FUEL PUMP OFF from the Function Test

1.6 When prompted, enter the maintenance mode.

 

NOTE

Do the following procedure within 60 seconds to start the engine in the maintenance mode.

• While in the P position, press the accelerator pedal to the floor twice, then release it.
• Press the brake pedal and shift the transmission to the N position, then press the accelerator pedal to the floor twice, then release it.
• Press the brake pedal, and shift the transmission to the P position, then press the accelerator pedal to the floor twice, then release it.
• Press the engine start/stop button while pressing down on the brake pedal. The vehicle is now in the maintenance mode and the engine will start.

 

NOTE

• Maintenance Mode will be displayed on the MID.

1.7 Follow the i-HDS screen prompts to stall the engine.

1.8 When the engine stalls, immediately turn the ignition to OFF.

 

NOTES

• The engine may start again momentarily and stall if you do not turn the ignition to OFF.
• Do not turn the ignition to ON after turning if OFF.

2. Disconnect the 12-volt battery negative terminal.

2.1 Remove the center console side panel.

2.2 Disconnect the 12-volt battery negative terminal.

3. Remove the rear seat-back.

 

Rear Seat-Back (Fold-Down Seat)

3.1 Pull out the center seat belt through the slit in the center seat belt guide.

3.2 Fold down the rear seat-back.

3.3 Turn over the rear seat-back cover, then remove the bolts.

3.4 Remove the rear seat-back.

 

Rear Right Seat-Back (Split Fold-Down Seat)

3.1 Fold down the rear right seat-back.

3.2 Turn over the rear right seat-back cover, then remove the bolts.

3.3 Remove the rear right seat-back.

 

Rear Left Seat-Back (Split Fold-Down Seat)

3.1 Pull out the center seat belt through the slit in the center seat belt guide.

3.2 Fold down the rear left seat-back.

3.3 Turn over the rear left seat-back cover, then remove the bolts.

3.4 Remove the rear left seat-back.

4. Remove the rear seat cushion.

4.1 Remove the bolt.

4.2 While pushing down on the seat cushion, pull the seat hook handles to release the hooks.

43 Remove the rear seat cushion.

5. Remove the fuel tank unit access panel, and disconnect the connector.

 

6. Place a rag or shop towel over the quick-connect fitting, and disconnect it.

 

7. Unlock the fuel tank unit cam lock ring using the fuel sender wrench (070AA-TLA0100).

7.1 Set the fuel sender wrench as shown.

7.2 Turn the fuel tank unit cam lock ring counterclockwise.

 

NOTE

Keep the fuel sender wrench from floating.

8. Remove the fuel tank unit.

 

NOTE

Make sure not to bend or twist the fuel level sensor arm excessively.

9. Disassemble the fuel tank unit.

9.1 Prepare the fuel pump and parts to be replaced.

 

NOTE

Take a photo of the fuel tube and wire harness, and note their routing for assembly. There are various types of routing.

9.2 Spread the wire harness clamps, and remove the wire harness.

 

NOTES

• Make sure not to damage the wire harness.
• Do not spread the clamps too wide. Spreading the clamps too wide may damage them.

9.3 Remove the fuel level sensor.

• • Disconnect the harnesses.
  • Press the tab to release the lock (1). Then, push up on the fuel gauge sending unit (2).
  • Remove the fuel level sensor from the fuel tank unit.

9.4 Remove the E-ring, and throw it away. Do not use it again.

9.5 Remove the fuel filter assembly from the reservoir by releasing the three clips.

 

NOTES

• Do not spread the clips too wide. Spreading them too wide may damage them.
• If the O-ring remains on the fuel filter, use a flat-tip screwdriver wrapped in protective tape to remove it. Take care not to damage the O-ring seat section.
• The spring may slide off the sliding shaft. Retain this spring. It will be used during assembly.

 

9.6 Remove the fuel pump assembly from the fuel filter.

• • Release the three clips at the base of the fuel pump assembly.
  • Pull the fuel pump assembly out of the fuel filter.
  • If the O-ring remains on the fuel filter, use a flat-tip screwdriver wrapped in protective tape to remove it.

Make sure not to damage the O-ring seat section.

10. Assemble the fuel tank unit.

10.1 Install the new spacer, O-ring, and wire harness to the new fuel pump.

 

NOTES

• Coat the O-ring with clean engine oil; do not use any other oil or fluid.
• Do not pinch the O-ring during installation.
• When connecting the wire harness, make sure the connection is secure and the connectors are firmly locked into place.
• Use all the new parts supplied in each replacement kit.

10.2 Install the fuel pump to the fuel filter.

10.3 Install the fuel filter assembly to the reservoir.

• • Coat the O-ring with clean engine oil; do not use any other oil or fluid.
  • Do not pinch the O-ring during installation.
  • Insert the spring to the sliding shaft and make sure it is aligned when installing the fuel filter.

 

NOTES

• Make sure the fuel tube is routed exactly as shown in the photo taken before disassembly.
• Make sure the three release clips are fully engaged.

10.4 Install the new E-ring.

 

NOTE

After installation, make sure the E-ring can be rotated with your finger. If it cannot be rotated, the E-ring may not be fully seated or may be incorrectly installed.

10.5 Install the fuel level sensor to the reservoir. Make sure the lock is engaged.

 

NOTE

When installing the fuel level sensor, make sure the connection is secure and the connector is firmly locked into place. Be careful not to bend or twist it excessively.

10.6 Install the wiring harness to the clamps.

 

NOTES

• Clip in the smaller harness wires followed by the larger wires.
• Make sure not to damage the wire harness.
• Make sure the wire harness is routed exactly as shown in the photo taken before disassembly.
• Do not spread the clamps too wide. Spreading them too wide may damage them.

10.7 While compressing the fuel tank unit, make sure the movement is smooth and the fuel tube and wiringharness do not pinch or bind.

• • Make sure the wire harness is not stretched.
  • Make sure the fuel tube is not pinched.

11. Install the fuel tank unit.

11.1 Partially insert the fuel tank unit into the fuel tank with a new O-ring.

 

NOTES

• Be careful not to damage the new O-ring.
• Do not coat the O-ring with any oil.

11.2 Line up the tab of the fuel tank unit as shown, and temporarily insert the new fuel tank unit cam lock ring.

12. Lock the fuel tank unit cam lock ring.

 

NOTICE

If the cam lock ring is not properly installed, the fuel tank can be damaged and will require replacement.

12.1 Rotate the fuel tank unit cam lock ring, and slide the fuel tank unit cam lock tabs to the positioning edge asshown, by hand.

 

NOTE

Make sure the fuel tank unit cam lock ring is not floating.

12.2 Turn the fuel tank unit cam lock ring clockwise using the fuel sender wrench.

 

NOTES

• Keep the fuel sender wrench from floating.
• Securely set the positioning edge of the fuel tank at the fuel tank unit cam lock ring tabs on the fuel tank unit cam lock ring as shown.

13. Install the new retainer to the quick-connect fitting.
14. Connect the fuel line quick-connect fitting.

 

15. Connect the fuel tank unit connector.

 

16. Check for fuel leaks.

16.1 Turn the ignition to ON, but do not turn to the READY TO DRIVE mode. After the fuel pump runs for about 2 seconds, the fuel line will be pressurized. Repeat this two or three times, then make sure there is no fuel leakage.

17. Install the fuel tank unit access panel.
18. Install the remaining parts in the reverse order of removal.
19. Clear all DTCs using an i-HDS.
20. Do the VSA Sensor Neutral Position Memorization procedure.
21. California residents only: Fill out a Vehicle Emissions Recall – Proof of Correction certificate, and use W7F as the recall number. Have the service advisor give the certificate to your customer, and advise him or her to keep it as proof that the recall was completed. Your customer will need to submit this certificate to the DMV only if the DMV requests it. If you need more certificates, use reorder number Y0657.

 

 

END

 

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American Honda Motor Co., Inc.
1919 Torrance Boulevard
Torrance, CA 90501-2746
Phone (310) 783-2000

 

May 28, 2020

 

Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590

 

Re:
Part 573, Defect Information Report
2018-2020 Multi-Model Acura and Honda Vehicles
Fuel Pump Module

 

Dear Mr. Giuseppe:

In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Defect Information Report regarding a safety recall of certain 2018-2020 Acura and Honda vehicles to address a defect with the fuel pump module.

 

If you have any questions about this report, please feel free to contact me.

 

Sincerely,

 

AMERICAN HONDA MOTOR CO., INC.

Jeff Chang
Senior Manager
Product Regulatory Office

 

573.6(c)(1)

Name of manufacturer:	Honda de México, S.A. de C.V. Honda Manufacturing of Indiana, LLC Honda Motor Co., Inc. Honda of America Mfg., Inc. Honda of the UK Manufacturing Ltd.
Manufacturer’s agent:	Jeff Chang American Honda Motor Co., Inc. 1919 Torrance Blvd. Torrance, CA  90501-2746

 

573.6(c)(2)

Identification of potentially affected vehicles:

Make/Model	Model Year	Dates of Manufacture	Number of Vehicles
Acura NSX	2018	09/17/2018 to 09/27/2018	14
Acura NSX	2019	10/01/2018 to 03/19/2019	132
Acura RDX	2019	05/21/2018 to 02/12/2019	34,405
Acura RLX	2019	11/01/2018 to 11/06/2018	124
Acura RLX Sport Hybrid	2019	07/03/2018 to 11/29/2018	206
Honda Accord	2018	06/05/2018 to 11/02/2018	10,152
Honda Accord	2019	10/27/2018 to 02/08/2019	1,075
Honda Civic Hatchback	2018	06/27/2018 to 09/28/2018	14,838
Honda Civic Hatchback	2019	09/28/2018 to 01/17/2019	9,397
Honda Civic Type R	2018	06/25/2018 to 01/15/2019	537
Honda Civic Type R	2019	10/03/2018 to 06/10/2019	1,248
Honda Fit	2019	04/27/2018 to 12/21/2018	9,294
Honda HR-V	2018	04/27/2018 to 07/07/2018	20,416
Honda HR-V	2019	05/23/2018 to 12/21/2018	19,260
Honda Insight	2019	05/23/2018 to 03/08/2019	14,949
Honda Insight	2020	08/26/2019 to 09/17/2019	10

 

Description of the basis for the determination of the recall population:

The recall population was determined based on manufacturing records and supplier part production records. The manufacturing range reflects all possible vehicles that could potentially experience the problem.

 

Description of how the vehicles being recalled differ from similar vehicles not included in the recall:

Vehicles being recalled are equipped with fuel pump modules containing impellers produced during specific periods under specific circumstances (lower density impellers exposed to production solvent drying for longer periods of time). Similar vehicles not included in the recall are equipped with fuel pump modules that were not subject to the above conditions.

 

Identification of affected component:

Component: Fuel Pump Module
Part No.:

Acura	NSX	17045-T6N-A01
	RDX	17045-TJB-A03
	RLX	17045-TY2-A00
	RLX Sport Hybrid	17045-TY3-000
Honda	Accord	17045-TVC-A03
	Civic Hatchback	17045-TBA-A00
	Civic Type R	17045-TGH-A00 (2018) 17045-TGH-A01 (2019)
	Fit	17045-T5R-A00
	HR-V	17045-T7W-A00 (2WD) 17045-T7X-A01 (AWD)
	Insight	17045-TXM-A00

Country of Origin: USA and Japan
Manufacturer: DENSO International America, Inc. / DENSO Corporation

 

573.6(c)(3)

Total number of potentially affected vehicles: 136,057

 

573.6(c)(4)

Percentage of affected vehicles that contain the defect: 100%

 

573.6(c)(5)

Defect description:

Affected vehicles may be equipped with a fuel pump module manufactured with low density impellers. If the surface of the lower density impeller is exposed to production solvent drying for longer periods of time, higher levels of surface cracking may occur. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, if an impeller deforms to a point that creates sufficient interference with the fuel pump body, the fuel pump becomes inoperative, which may cause illumination of the Malfunction Indicator Lamp in the instrument panel. Fuel pump inoperability could prevent an engine from starting or stall an engine while driving, increasing the risk of a crash.

 

573.6(c)(6)

Chronology:

February – May 2019

Honda received the first report of fuel pump module failure from the Indian market and an investigation was launched. After supplier analysis of failed parts returned from the field, it was confirmed that impeller swelling resulted in fuel pump module failure.

 

June – October 2019

The investigation was elevated to the global Honda quality group for further handling.  Honda hypothesized the impeller swelling was related to part toughness and investigated impeller density and clearance between the impeller and fuel pump wall. Re-creation testing confirmed the primary contributor to impeller swelling was the development of surface cracks on low density impellers exposed to production solvent drying for longer periods of time.

 

March 2020

Review of warranty data confirmed that vehicles equipped with fuel pump modules in transit for a longer period prior to vehicle assembly exhibited increased failure rates.

 

April 2020

Honda investigated the scope of vehicles installed with suspect fuel pump modules containing lower density impellers exposed to production solvent drying for longer periods of time.

 

May 21, 2020

Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.

 

As of May 21, 2020, Honda has received 183 warranty claims, 68 field reports, and no reports of injuries or crashes related to this issue.

 

573.6(c)(8)(i)

Program for remedying the defect:

Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an Acura or Honda dealer. The dealer will replace the fuel pump assembly for free.  Because the new vehicle limited warranty on all affected vehicles would have provided a free repair for the problem addressed by this recall, without any payment by the owner, reimbursement for pre-notification repairs will not be offered.

 

573.6(c)(8)(ii)

The estimated date to start notification to dealers: May 29, 2020

The estimated date to start notifications to owners: TBD

 

573.6(c)(10)

Representative copies of all notices, bulletins and other communications:

A copy of the dealer service bulletin, the final customer notification letter and other dealer communication will be submitted to your office as soon as possible.

A draft of the owner notification letter will be submitted to your office as soon as possible.

 

573.6(c)(11)

Manufacturer’s campaign number:

K7E = NSX F7I = Accord	G7H = Fit	B7B = RLX Sport Hybrid
S7D = RDX	F7J = Civic Hatchback	A7K = HR-V
R7C = RLX	Y7G = Civic Type R	W7F = Insight

 

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14 Affected Products

Vehicles

MAKE	MODEL	YEAR
ACURA	NSX	2018-2019
ACURA	RDX	2019
ACURA	RLX	2019
ACURA	RLX HYBRID	2019
HONDA	ACCORD	2018-2019
HONDA	CIVIC	2018-2019
HONDA	FIT	2019
HONDA	HR-V	2018-2019
HONDA	INSIGHT	2019-2020

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17 Associated Documents

Manufacturer Notices(to Dealers,etc)- Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor

RCMN-20V314-1523.pdf 53.756KB

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Remedy Instructions and TSB

RCRIT-20V314-0238.pdf 158.128KB

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Defect Notice 573 Report

RCLRPT-20V314-8555.PDF 225.236KB

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Remedy Instructions and TSB

RCRIT-20V314-7847.pdf 157.481KB

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Remedy Instructions and TSB

RCRIT-20V314-0361.pdf 143.703KB

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Remedy Instructions and TSB

RCRIT-20V314-8895.pdf 158.236KB

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Remedy Instructions and TSB

RCRIT-20V314-8534.pdf 143.558KB

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Remedy Instructions and TSB

RCRIT-20V314-7514.pdf 1894.02KB

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Remedy Instructions and TSB

RCRIT-20V314-7244.pdf 142.886KB

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Manufacturer Notices(to Dealers,etc)- Part Stop Sale/Return Request: 2018-2019 Multi-Model Fuel Pump (Acura)

RCMN-20V314-1457.pdf 106.088KB

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Miscellaneous Document – Part 573 Defect Information Report

RMISC-20V314-3499.pdf 355.107KB

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Recall Acknowledgement

RCAK-20V314-4870.pdf 244.938KB

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Manufacturer Notices(to Dealers,etc)- Part Stop Sale/Return Request: 2018-2020 Multi-Model Fuel Pump

RCMN-20V314-6208.pdf 108.301KB

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Remedy Instructions and TSB

RCRIT-20V314-6572.pdf 144.328KB

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Manufacturer Notices(to Dealers,etc)Re: Stop Sale/Safety Recall: 2018-2019 Multi-Model Fuel Pump Motor (Acura)

RCMN-20V314-0442.pdf 52.352KB

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Remedy Instructions and TSB

RCRIT-20V314-3291.pdf 1982.264KB

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Remedy Instructions and TSB

RCRIT-20V314-9123.pdf 2102.638KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V314&docType=RCL

 

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Last update on 2020-07-09 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2020-07-09 / Affiliate links / Images from Amazon Product Advertising API