NHTSA ID Number: 10162003
Manufacturer Communication Number: B18070C
ServiceNews Article – Until recently, Tech Line had only two categories for auto idle stop system issues. That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what’s listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won’t be able to help unless you do.
1 Affected Product
June 2019 B18070C Version 2
Send Tech Line Snapshots When Calling for Auto Idle Stop System
ALL Models with Auto Idle Stop
EDITOR’S NOTE: This article replaces the one issued in July 2018.
Until recently, Tech Line had only two categories for auto idle stop system issues. That made it hard for our engineering staff to understand what was specifically inhibiting the system.
To help with this, Tech Line has added more categories to match what’s listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won’t be able to help unless you do.
Our engineering staff will then use this categorized info to address market issues and ultimately generate system improvements.
© 2019 American Honda Motor Co., Inc. — All Rights Reserved Page 1 of 1
B18070C Version 2
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- Smart Scanner: The smart scanner featuring the latest AutoVIN technology to identify vehicles in one touch to scan ECUs, acquire vehicle info and run diagnostics on selected systems.
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Last update on 2019-11-09 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-11-09 / Affiliate links / Images from Amazon Product Advertising API