Safety Recall F5F: Takata Front Passenger’s Airbag Inflator (Phase 5) – 2009-2014 Acura

June 27, 2019 NHTSA CAMPAIGN NUMBER: 19V502000

Passenger Frontal Air Bag Inflator May Explode

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

 

NHTSA Campaign Number: 19V502

Manufacturer Honda (American Honda Motor Co.)

Components AIR BAGS

Potential Number of Units Affected 9,566

 

Summary

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles.

The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

 

Remedy

Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are F5F and Q5E.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Acura has a Recall

 

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B19-041
September 4, 2019
Version 2

Safety Recall: Takata Front Passenger’s Airbag Inflator (Phase 5)

Supersedes 19-041, dated June 28, 2019, to revise the information highlighted in yellow.

Following NHTSA direction, there are five phases based on three different zones. This is the final phase and includes all three zones.

 

AFFECTED VEHICLES

Year	Model	Trim	VIN Range
2009-14	TSX	L4	Check the iN VIN status for eligibility.
2010, 2012	TSX	V6	Check the iN VIN status for eligibility.
2011-14	TSX Sport Wagon	ALL	Check the iN VIN status for eligibility.
2010-13	ZDX	ALL	Check the iN VIN status for eligibility.

 

 

REVISION SUMMARY

Under BACKGROUND and REPAIR PROCEDURE, the V-SMART tool was added.

 

BACKGROUND

NHTSA and its independent expert reviewed the findings of three independent investigations into the Takata airbag inflator ruptures. According to NHTSA, the combination of time, high temperature fluctuations, and humidity contribute to the degradation of the propellant in the inflators. NHTSA has concluded that this degradation can cause the propellant to burn too quickly, creating more pressure than the inflator can withstand, and, in extreme cases, causing the inflator to rupture and send shrapnel through the air bag toward vehicle occupants. NHTSA is prioritizing the recall of air bag inflators based on the risk of injury or death to vehicle occupants.

This is the final phase to this campaign and involves vehicles that previously had the passenger’s airbag non-desiccated inflator replaced with a similar non-desiccated inflator (like for like), or airbag module replaced with one that contained a non-desiccated inflator. This replacement may have been done as part of a recall or other repair. Always do an iN VIN status inquiry to see if a vehicle is affected.

In early September 2019, the V-SMART tool was shipped to your dealership. This tool is used to help validate the installation of the front passenger’s airbag replacement inflator. Beginning September 30, 2019, V-SMART will be a required tool for the installation of the front passenger’s airbag replacement inflator. V-SMART validation for each of these repairs will be required for any and all warranty claims to be paid for such repairs. Refer to the job aid Using V-SMART and the Tech2Tech^® video “Using V-SMART” for more information.

For more information about these inflator recalls, go to www.safercar.gov and use keyword TAKATA.

There are several bulletins with similar years and models. Make sure to do an iN VIN status inquiry and follow the indicated service bulletin.

Do an iN VIN status inquiry and, if indicated, repair the vehicle even though the vehicle may have been repaired under a previous campaign.

NOTE

If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, including the driver’s airbag inflator, make sure to also complete those recall repairs before returning the vehicle to the client. If you are unable to complete any open recall, advise the client of the recall status and when the recall could be completed.

You may receive a different part number than ordered, and the inflator may appear different. As a result, there may be different installation instructions. Make sure you review this service bulletin for installation instructions and details about model applicability.

 

REPAIR PROCEDURE TABLE OF CONTENTS

Model	Page
TSX and TSX Sport Wagon	6
ZDX	19

 

CLIENT NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

Some vehicles affected by this campaign may be in your used vehicle inventory.

Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the client or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.

 

CORRECTIVE ACTION

Replace the passenger’s airbag inflator, then return the original, undeployed inflator as directed.

 

PARTS INFORMATION

Part Name	Order Part Number	You may receive any of the following	Quantity
2009-14 TSX L4 Front Passenger’s Airbag Inflator Kit	04790-TL2-407	04790-TL2-407 04790-TL2-A00	1
2010, 2012 TSX V6 Front Passenger’s Airbag Inflator Kit	04790-TL2-407	04790-TL2-407 04790-TL2-A00	1
2011-14 TSX Sport Wagon Front Passenger’s Airbag Inflator Kit	04790-TL2-407	04790-TL2-407 04790-TL2-A00	1
2010-13 ZDX Front Passenger’s Airbag Inflator Kit	04790-SZN-407	04790-SZN-407 04790-SZN-A00	1

 

 

NOTES

• The inflator kit box must be used to return the recalled inflator to its supplier. Be careful not to damage the inflator kit box.
• If the recalled, undeployed inflator is not returned, the warranty claim for that vehicle will be charged back to your dealership.
• To return the undeployed inflators, follow the shipping instructions outlined in PIB B15-0006, Inflator Kit Return Process.
• Parts staff can scan the part number and serial number from the outside of the box into the warranty claim by using the Controlled Part Serial No. screen and scanning the applicable information. Refer to the job aid Ordering and Managing Replacement Airbag Inflators for more information.

 

REQUIRED TOOLS

Tool Name	Part Number	Quantity
PSPI6 Gauge Tool	070AJ-TA00A00 or 07AAJ-TA0AA00	1

 

 

NOTES

• Each dealer was previously sent over 10 tools. If you need more, the gauge is available for dealer ordering.
• This tool is for use on the inflators with blue collars only.

 

WARRANTY CLAIM INFORMATION

NOTES

• Process claims as quickly as possible so that resources can be properly allocated.
• Enter the part number of the inflator that you received into the warranty claim, not the part number that you ordered. For more information, refer to step 6 of REPAIR PROCEDURE.
• To avoid non-payment of warranty claims, the serial number on the box of the new airbag inflator must be entered in the warranty claim. For more information, refer to step 6 of REPAIR PROCEDURE.
• To avoid a warranty claim being charged back to your dealership, you must return the recalled, undeployed inflator to its supplier. Follow the shipping instructions outlined in PIB B15-0006, Inflator Kit Return Process.
• The serial number is encoded into the bar code printed on the label inside of the box and on a label attached to the outside of the box. If your dealership uses a scanner, you can scan the serial number from either place into the claim.
• The part number is encoded into a barcode attached to the outside of the box. If your dealership uses a scanner, you can scan the part number into the claim.
• If you confuse the serial number and part number when entering the claim information, your claim will automatically be rejected.
• For more information about scanning and filing airbag inflator recall claims, refer to Ordering and Managing Replacement Airbag Inflators. From the iN, select Service, Warranty, Warranty Claim, then Reference Guide. Under HOT TIPS/TOPICS, select Inflator Claims at a Glance.
• Each VIN is assigned to a specific campaign. Make sure you file a claim using the correct warranty claim information to avoid your claim being rejected.

Year/ Model	Operation Number	Replacement Part Number	Flat Rate Time	Defect Code	Symptom Code	Template ID	Failed Part Number
2009-14 TSX L4	7541G3	04790-TL2-407	0.8 hr	6EE00	F5F00	B19041A	77820-TL2-A80
2010, 2012 TSX V6
2011-14 TSX Sport Wagon
2009-14 TSX L4	7541G3	04790-TL2-A00	0.8 hr	6EE00	F5F00	B19041B	77820-TL2-A80
2010, 2012 TSX V6
2011-14 TSX Sport Wagon
2010-13 ZDX	7541G3	04790-SZN-407	0.9 hr	6EE00	F5F00	B19041C	77851-SZN-A03
	7541G3	04790-SZN-A00	0.9 hr	6EE00	F5F00	B19041D	77851-SZN-A03

 

Skill Level: Repair Technician

 

IDENTIFYING COUNTERFEIT AIRBAGS

This section goes over the steps to identify counterfeit airbags and applies to all vehicles in this service bulletin. It is referred to in each vehicle’s repair procedure. Click HERE to watch a video to help identify counterfeit airbags.

• If there is nothing unusual about the airbag or the inflator, continue with the inflator replacement procedure.
• If there are any unusual markings, like an incorrect label or a model year written in marker, the airbag and inflator may not be the correct airbag and/or inflator for the vehicle or it may be a counterfeit part. For more information about counterfeit airbags, you can refer to safercar.gov, enter keywords MANAGING COUNTERFEIT, and select Recommended Dealer Guidance for Managing Counterfeit Air Bags from the list. If you suspect that the airbag or inflator is counterfeit, do not continue this procedure. Contact your for assistance.

 

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REPAIR PROCEDURE TSX (L4 AND V6) AND TSX SPORTS WAGON

NOTES

• If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, including the driver’s airbag inflator, make sure to also complete those recall repairs before returning the vehicle to the client. If you are unable to complete any open recall, advise the client of the recall status and when the recall could be completed.
• Make sure you have the anti-theft code for the audio and navigation system (if applicable), then write down the frequencies for the audio unit presets.
• Be careful not to damage any parts when replacing the inflator, and follow the procedure exactly.
• If, before removing the airbag, you suspect that it may be the incorrect airbag for the vehicle or a counterfeit, do not remove the airbag. Contact your DPSM for assistance.
• Make sure you have reviewed the SRS Precautions and Procedures in the service information before doing the REPAIR PROCEDURE.

1. Turn the ignition to ON, and check if the SRS indicator comes on for about 6 seconds, then turns off.
   • If the indicator comes on, then turns off after about 6 seconds, turn the ignition OFF, then go to step 2.
   • If the indicator does not come on, or if it stays on, contact your DPSM for assistance.
2. Disconnect the battery negative cable and wait at least 3 minutes before continuing.
3. Remove the front passenger’s airbag.

3.1 Remove the glove box and the passenger’s dashboard trim. Refer to the service information.

3.2 Disconnect the front passenger’s airbag 4P connector from the dashboard wire harness.

3.3 Remove the passenger’s dashboard duct, then detach the harness clips.

3.4 Remove the mounting nuts and the mounting bolts. Release the hooks of the hook plate and remove it.

3.5 Remove the front passenger’s airbag.

4. Place the airbag, face-down, on a clean shop towel.

 

NOTES

• The orientation of the airbag is critical because if the inflator is installed incorrectly, the harness will be too short when you reinstall the airbag.
• The brackets between the various models are similar but may differ from the example shown.

5. Visually inspect the airbag and the inflator for any unusual writing or markings. Refer to IDENTIFYING COUNTERFEIT AIRBAGS.
6. Peel the label located inside the inflator box from its backing, and attach it to the RO. For the warranty claim to be paid, the replacement inflator part number that you received must be included in the warranty claim.

 

NOTES

• The replacement part number is printed on the top part of the label and the serial number is printed on the bottom. Make sure you attach the label to the RO and give it to the warranty clerk .
• There may also be a colored sticker located in the kit, ignore it because it is not used.
• Not all inflator kits have a label included. In those cases, write the serial number and part number from the side of the inflator box on the RO. The part number always starts with 047.

7. Remove the harness from the inflator bracket.

8. Short the yellow wires.

 

NOTES

• You must cut the yellow wires for inflator removal and short the yellow wires on the inflator side as indicated to prevent accidental deployment.
• Do not cut the red wires because the airbag connector shorts these inflator wires.

8.1 Cut the yellow wires as shown.

8.2 Strip away about 1 inch of the yellow wire insulation, then twist the wires together.

8.3 Tape the twisted ends with electrical tape.

9. Remove the four inflator nuts.

10. Remove the inflator bracket.

 

NOTES

• You can only remove one of the brackets, as the other is welded to the airbag housing.
• Do not reuse the bracket; use the new one that came in the inflator kit.

11. Remove the inflator by pulling it out.

12. Install the new inflator.

 

NOTE

There may be some minor surface rust or corrosion on the new inflator; this is OK.

Click HERE for a short video about the different variations of the driver’s and front passenger’s replacement inflators involved with the recalls related to inflators. While both the driver’s and front passenger’s inflators are shown in the video, this is informational only. Replace inflators only as directed by the iN VIN status inquiry.

Check your part number against the ones listed for each installation procedure. Use the correct installation procedure for the part you received.

04790-TL2-407

04790-TL2-A00

 

12.1 One side of the inflator has a longer collar, a single tab, and a small flat spot on the connector. The other side of the inflator has a shorter collar, two tabs, and a notch with a red dot. Make sure you insert the end with the shorter collar into the airbag first.

 

NOTES

• The V-SMART tool can only validate inflators with slotted end caps. You may receive an inflator with solid end caps. This is the correct part to repair the vehicle, but the V-SMART will fail the validation. The VSMART validation must fail a total of three times before you can have your supervisor override the validation using the Supervisor Inspection Override.
• Your supervisor can be a service manager, shop foreman, team leader, etc. The supervisor must inspect your work to make sure the replacement inflator was installed correctly. When a supervisor enters his or her information, the supervisor is signing off that the technician’s work was inspected and approved.

12.2 Slide the inflator in until the plastic collar contacts the bracket. The two tabs should align with the side of the airbag module and the metal tab as shown. There should be no space or gap between the inflator and bracket.

12.3 Install the bracket included in the kit onto the airbag module. Check there is no space or gap between the inflator and bracket by pushing the bracket against the inflator.

NOTE

The bracket may have a little bit of play before you install the new nuts.

13. Hold the bracket against the inflator, then install the new 5 mm locknuts and torque them in sequence to 3.9 N•m (34 lb-in) .

14. Remove the stickers covering the terminals on both sides of the new inflator.

15. Using the V-SMART tool, validate that the airbag replacement inflator is installed correctly.

 

NOTES

• You must validate the front passenger’s airbag replacement inflator installation using the V-SMART tool before connecting the inflator harness.
• Your warranty claim will not be paid if the V-SMART validation is not completed or the photo is not sent. Make sure you see the Uploaded Completed message to confirm the photo was sent to the warranty department.

16. Install the new inflator harness.

16.1. Make sure the airbag and harness are aligned as shown.

 

NOTES

• The replacement inflator harnesses may have the wire colors in the opposite positions of the original harness. If you connect the harness incorrectly, the harness cannot be removed and you will not be able to reinstall the airbag because the harness will be too short.
• Connect the red wire connector to the side of the inflator with the red dot on the short collar side.
• The red dot is difficult to see because it is covered by the bracket.

16.2 Connect the red wire connector to the connector on the side with the short plastic collar. Align the “T” shape in the inflator harness connector with the T-shaped inflator connector, then press the connector into place.

16.3 Connect the yellow wire connector to the connector on the side with the long plastic collar.

16.4 After you hear each connector click, wiggle it to make sure it is secure.

 

NOTE

If the connector is not properly aligned, it will come out.

16.5 Make sure the connector is secure and in place by using the gauge tool. (PSPI6 Gauge Tool P/N: 070AJTA00A00 or 07AAJ-TA0AA00).

17. Connect the harness to the inflator brackets.

17.1 Attach the connector clip.

17.2 Attach the harness clips onto the inflator bracket. Make sure the harness is securely inserted and that it does not sag.

18. Install the airbag.

18.1 Place the front passenger’s airbag into the dash panel. Install the hook plate and install the new mounting nuts and new mounting bolts finger tight.

 

NOTE

Make sure the hooks are set properly.

18.2 Torque the mounting nuts and bolts to the following specifications:

• • Mounting nuts 6.3 N·m (4.6 lb-ft)
  • Mounting bolts 9.8 N·m (7.2 lb-ft)

18.3 Install the harness clips, then reinstall the passenger’s dashboard duct.

18.4 Connect the dashboard wire harness 4P connector to the front passenger’s airbag, then reinstall the glovebox.

18.5 Install the passenger’s dashboard trim. Refer to service information.

19. Connect the battery negative cable and enter the anti-theft code for the audio and navigation system (if applicable),then enter the audio unit presets.
20. Set the clock (for vehicles without navigation).
21. Turn the ignition to ON and make sure the SRS indicator comes on for about 6 seconds, then goes off.
22. Put the original inflator into the box the new one came in. Make sure there is no other hardware in the box because if the package rattles, it will not be accepted by the courier.
23. Follow the shipping instructions outlined in PIB B15-0006 to return the undeployed inflator.
24. Give your warranty clerk the RO that includes the replacement inflator serial number and replacement part number. For the warranty claim to be paid, the replacement inflator part number must be included in the warranty claim.

 

.

 

 

REPAIR PROCEDURE ZDX

NOTES

• If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, including the driver’s airbag inflator, make sure to also complete those recall repairs before returning the vehicle to the client. If you are unable to complete any open recall, advise the client of the recall status and when the recall could be completed.
• Make sure you have the anti-theft code for the audio and navigation system (if applicable), then write down the frequencies for the radio’s preset buttons.
• Be careful not to damage any parts when replacing the inflator, and follow the procedure exactly.
• If, before removing the airbag, you suspect that it may be the incorrect airbag for the vehicle or a counterfeit, do not remove the airbag. Contact your DPSM for assistance.
• Make sure you have reviewed the SRS Precautions and Procedures in the service information before doing the REPAIR PROCEDURE.

1. Turn the ignition switch to the ON (II) position and check if the SRS indicator comes on for about 6 seconds, then turns off.
   • If the indicator comes on, then turns off after about 6 seconds, turn the ignition OFF, then go to step 2.
   • If the indicator does not come on, or if it stays on, contact your DPSM for assistance.
2. Disconnect the battery negative cable and wait at least 3 minutes before continuing.
3. Remove the front passenger’s airbag.

3.1 Remove the front passenger’s dashboard trim.

 

NOTES

• Make sure you don’t scratch the dashboard or its related parts.
• Use the appropriate tool from the KTC trim tool set to avoid damage when removing components.

3.2 Remove the glovebox.

3.2.1 Remove the passenger’s dashboard side panel by opening the door and then gently prying the notch of the panel with the appropriate trim tool to detach the clips.

3.2.2 Remove the bolts and screws.

3.2.3 Remove the glove box by pulling it by hand to detach the clip.

3.2.4 While holding the glove box, disconnect the glove box light connector and the keyless access system mode switch connector (if equipped).

3.3 Remove the passenger’s dashboard ducts by removing the screw.

3.4 Detach the airbag harness clips. Pull down the wire harness, then disconnect the front passenger’s inflator connector.

3.5 Remove the mounting nuts and mounting bolts from the front passenger’s airbag.

3.6 Release the pins and remove the front passenger’s airbag.

4. Place the airbag, face-down, on a clean shop towel.

 

NOTES

• The orientation of the airbag is critical because if the inflator is installed incorrectly, the harness will be too short when you reinstall the airbag.
• The brackets between the various models are similar but may differ from the example shown.

5. Visually inspect the airbag and the inflator for any unusual writing or markings. Refer to IDENTIFYING COUNTERFEIT AIRBAGS.
6. Peel the label located inside the inflator box from its backing and attach it to the RO. For the warranty claim to be paid, the replacement inflator part number that you received must be included in the warranty claim.

 

NOTES

• The replacement part number is printed on the top part of the label and the serial number is printed on the bottom. Make sure you attach the label to the RO and give it to the warranty clerk .
• There may also be a colored sticker located in the kit, ignore it because it is not used.
• Not all inflator kits have a label included. In those cases, write the serial number and part number from the side of the inflator box on the RO. The part number always starts with 047.

7. Remove the harness from the inflator bracket.

8. Short the red wires.

 

NOTES

• You must cut the red wires for inflator removal and short the red wires on the inflator side as indicated to prevent accidental deployment.
• Do not cut the yellow wires because the airbag connector shorts these inflator wires.

8.1 Cut the red wires as shown.

8.2 Strip away about 1 inch of the wire insulation, then twist the wires together.

8.3 Tape the twisted ends with electrical tape.

9. Remove the four inflator nuts.

10. Remove the inflator bracket.

 

NOTES

• You can only remove one of the brackets, as the other is welded to the airbag housing.
• Do not reuse the bracket; use the new one that came in the inflator kit.

11. Remove the inflator by pulling it out.

12. Install the new inflator.

 

NOTE

There may be some minor surface rust or corrosion on the new inflator; this is OK.

04790-SZN-407

04790-SZN-A00

 

12.1 One side of the inflator has a longer collar, a single tab, and a small flat spot on the connector. The other side of the inflator has a shorter collar, two tabs, and a notch with a red dot. Make sure you insert the end with the shorter collar into the airbag first.

 

NOTES

• The V-SMART tool can only validate inflators with slotted end caps. You may receive an inflator with solid end caps. This is the correct part to repair the vehicle, but the V-SMART will fail the validation. The VSMART validation must fail a total of three times before you can have your supervisor override the validation using the Supervisor Inspection Override.
• Your supervisor can be a service manager, shop foreman, team leader, etc. The supervisor must inspect your work to make sure the replacement inflator was installed correctly. When a supervisor enters his or her information, the supervisor is signing off that the technician’s work was inspected and approved.

12.2 Slide the inflator in until the plastic collar contacts the bracket. The two tabs should align with the side of the airbag module and the metal tab as shown. There should be no space or gap between the inflator and bracket.

12.3 Install the bracket included in the kit onto the airbag module. Check there is no space or gap between the inflator and bracket by pushing the bracket against the inflator.

 

NOTE

The bracket may have a little bit of play before you install the new nuts.

13. Hold the bracket against the inflator, then install the new 5 mm locknuts and torque them in sequence to 3.9 N•m (34 lb-in) .

14. Remove the stickers covering the terminals on both sides of the new inflator.

15. Using the V-SMART tool, validate that the airbag replacement inflator is installed correctly.

 

NOTES

• You must validate the front passenger’s airbag replacement inflator installation using the V-SMART tool before connecting the inflator harness.
• Your warranty claim will not be paid if the V-SMART validation is not completed or the photo is not sent. Make sure you see the Uploaded Completed message to confirm the photo was sent to the warranty department.

16. Install the new inflator harness.

16.1. Make sure the airbag and harness are aligned as shown.

 

NOTES

• The replacement inflator harnesses may have the wire colors in the same positions of the original harness. If you connect the harness incorrectly, the harness cannot be removed, and you will not be able to reinstall the airbag because the harness will be too short.
• Connect the red wire connector to the side of the inflator with the red dot on the short collar side.
• The red dot is difficult to see because it is covered by the bracket.

16.2 Connect the red wire connector to the connector on the side with the short plastic collar. Align the “T” shape in the inflator harness connector with the T-shaped inflator connector, then press the connector into place.

16.3 Connect the yellow wire connector to the connector on the side with the long plastic collar.

16.4 After you hear each connector click, wiggle it to make sure it is secure.

 

NOTE

If the connector is not properly aligned, it will come out.

16.5 Make sure the connector is secure and in place by using the gauge tool. (PSPI6 Gauge Tool P/N: 070AJTA00A00 or 07AAJ-TA0AA00).

17. Connect the harness to the inflator brackets.

17.1 Connect the harness clips to the bracket.

17.2 Make sure the harness is securely inserted and that it does not sag.

18. Install the airbag.

18.1 Place the front passenger’s airbag into the dashboard.

 

NOTE

Make sure the front passenger’s airbag pins are installed in the dashboard securely.

18.2 Install the front passenger’s airbag using the new mounting bolts and the new mounting nuts.

18.3 Install the passenger’s dashboard duct.

18.4 Install the glove box.

 

NOTE

Make sure the glove box light and the keyless access mode switch connector is plugged in.

18.5 Install the passenger’s dashboard trim.

19. 19Reconnect the battery negative cable and enter the anti-theft code for the audio and navigation system (if applicable), then enter the audio presets.
20. Set the clock (for vehicles without navigation).
21. Turn the ignition to ON and make sure the SRS indicator comes on for about 6 seconds, then goes off.
22. Put the original inflator into the box the new one came in. Make sure there is no other hardware in the box because if the package rattles, it will not be accepted by the courier.
23. Follow the shipping instructions outlined in PIB B15-0006 to return the undeployed inflator.
24. Give your warranty clerk the RO that includes the replacement inflator serial number and replacement part number. For the warranty claim to be paid, the replacement inflator part number must be included in the warranty claim.

END

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REMEDY NOTICE This is an important Safety Recall. The remedy will be performed FOR FREE.

 

NHTSA Recall 19V-502

August 2019

IMPORTANT SAFETY RECALL

This notice applies to your vehicle: 99999999999999999

Dear JOHN SAMPLE,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

WHAT IS THE REASON FOR THIS NOTICE?

Acura has decided that a defect which relates to motor vehicle safety exists in certain 2009  2014 model year TSX and 2011  2014 TSX Sport Wagon vehicles. The passenger frontal airbag inflator in your vehicle may rupture when deploying during a crash. The potential for such ruptures may occur in some of the subject airbag inflators after several years of exposure to persistent conditions of high absolute humidity. In the event of passenger frontal airbag inflator rupture, metal fragments could pass through the airbag cushion material striking vehicle occupants, potentially resulting in serious injury or death to vehicle occupants. The risk of such an occurrence increases over time. It is imperative you schedule an appointment with an authorized Acura dealer now to avoid this condition in the future.

 

WHAT WILL ACURA DO?

Acura will replace the passenger frontal airbag inflator with an inflator of a different design, free of charge. An illustration showing the location of the passenger frontal airbag inflator, which is the only component of the airbag module (other components are the airbag cushion and airbag module cover) that will be replaced, during the recall repair, is shown on the right:

 

WHAT SHOULD YOU DO?

Please call any authorized Acura dealer and make an appointment to have your vehicle repaired for free. Once you make an appointment to repair your vehicle, be advised that the complete replacement process may take approximately 1 hour. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information]

Acura suggests that you avoid having a passenger sit in the front passenger seat until the recall repair has been performed.

 

CHECK YOUR VEHICLE FOR OPEN RECALLS

You can check your vehicle s eligibility for repair under this or any other recall. Please access the Acura Recall Lookup tool at www.recalls.acura.com and enter your Vehicle Identification Number (VIN).

 

OWNER INFORMATION

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner of this vehicle. If this is not the case, or if any of the information is not correct, please complete, sign and return the Information Change Card and we will then update our records. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.

 

DO YOU STILL HAVE MORE QUESTIONS?

If you have questions or concerns, we encourage you to:

• contact your local Acura dealer; or
• call American Honda’s Customer Support & Campaign Center at 1-888-234-2138; or
• visit Twitter @AcuraClientCare; or
• visit www.recalls.acura.com to use “Ask Us”, our 24/7 virtual agent.

If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC  20590. Alternatively, you may call the NHTSA toll-free Safety Hotline at 888-327-4236 (TTY 800-424-9153), or go to https://www.nhtsa.gov.

We apologize for any inconvenience this recall may cause you. Sincerely,

American Honda Motor Co., Inc.

Campaign #F5F / Service Bulletin #19-041

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AVISO DE REPARACIÓN Esta es una campaña de seguridad importante. La reparación se realizará de forma GRATUITA.

 

Agosto del 2019

CAMPAÑA DE SEGURIDAD IMPORTANTE

Esta notificación aplica a su vehículo: 99999999999999999

Estimado JOHN SAMPLE,

Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés).

 

¿CUÁL ES EL MOTIVO DE ÉSTA NOTIFICACIÓN?

Acura ha determinado que existe un defecto el cual está relacionado con la seguridad del vehículo en algunos vehículos modelo TSX año modelo 2009 – 2014 y TSX Sport Wagon año modelo 2011 ” 2014. El inflador de la bolsa de aire delantera del lado del pasajero de su vehículo se podría romper al activarse durante un choque. El potencial de dichas rupturas puede ocurrir en algunos de los infladores de bolsas de aire después de varios años de exposición ante condiciones persistentes con un alto nivel de humedad absoluta. En caso de que el inflador de la bolsa pasajero se rompa, fragmentos metálicos podrían pasar a través del material del cojín de la bolsa de aire golpeando los ocupantes del vehículo, causando posiblemente lesiones serias o la muerte a los ocupantes del vehículo. El riesgo de dicha ocurrencia aumenta con el tiempo. Es imperativo que programe ahora una cita con un concesionario Acura autorizado, para evitar esta condición en el futuro.

 

¿QUÉ HARÁ ACURA?

Acura reemplazará el inflador de la bolsa de aire delantera del lado del pasajero con un inflador de un diseño diferente, el cual se realizará de forma gratuita. A continuación, se muestra una ilustración de la ubicación del inflador de la bolsa de aire delantera del lado del pasajero, el cual es el único componente del módulo de la bolsa de aire (otros componentes son el cojín de la bolsa de aire y la cubierta del módulo de la bolsa de aire) que será reemplazado, durante la reparación de la campaña de seguridad; la ilustración se muestra en la derecha:

 

¿QUÉ DEBE HACER USTED?

Por favor llame a cualquier concesionario autorizado Acura y haga una cita para la reparación de su vehículo de forma gratuita. Una vez que programe una cita para reparar su vehículo, le avisamos que el proceso de reemplazo completo podría tardar aproximadamente 1 hora. No obstante, su concesionario le puede ofrecer un mejor estimado del tiempo total de esta visita de servicio, ya que pudiera ser necesario que su vehículo esté disponible por un periodo más largo. ¡Si usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros sobre esta información importante!

Acura le sugiere que evite que se siente un pasajero en el asiento del pasajero delantero hasta que la reparación de la campaña de seguridad haya sido realizada.

 

VERIFIQUE SI SU VEHÍCULO TIENE UNA CAMPAÑA DE SEGURIDAD PENDIENTE

Puede verificar la elegibilidad de su vehículo para que sea reparado bajo esta campaña de seguridad o bajo cualquier otra. Por favor acceda la herramienta “Acura Recall Lookup” en www.recalls.acura.com e ingrese su número de identificación del vehículo (VIN).

 

INFORMACIÓN DEL PROPIETARIO

Usted recibió esta notificación porque las regulaciones gubernamentales requieren que esta notificación sea enviada al último propietario registrado. Nuestros registros están basados principalmente en los datos de título y registro en el estado, el cual indica que usted es el propietario actual de este vehículo. Si no es el caso o si la información no está correcta, por favor complete, firme y devuelva la tarjeta de Cambio de información anexa y nosotros actualizaremos nuestros registros. Si usted es el arrendador de este vehículo, las regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días.

 

¿USTED TODAVÍA TIENE MÁS PREGUNTAS?

Si usted tiene preguntas o inquietudes, le recomendamos que:

• se comuníquese con su concesionario Acura local; o
• se comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138; o
• visite Twitter @AcuraClientCare; o
• Para más información también puede visitar www.recalls.acura.com

Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Toll-free) Safety Hotline de NHTSA al 888-327-4236 (TTY 800-424-9153), o visitar la página https://www.nhtsa.gov.

Le pedimos disculpas por cualquier inconveniente que esta campaña de seguridad pudiera causarle.

Atentamente,

American Honda Motor Co., Inc.

Campaña #F5F / Boletín de Servicio #19-041

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For Immediate Release

 

Honda Begins Final Phase of Takata Non-desiccated Airbag Inflator Recall
Six Months Ahead of NHTSA Schedule

 

• Phase 5 to occur ahead of NHTSA schedule due to significant Acura and Honda repair progress on existing recalls and adequate replacement parts supplies to repair all affected models
• Prior to this expansion, Honda’s overall Takata inflator recall completion rate was 83.0%, including yearly scheduled recall expansions since May 2016
• Since Phase 5 primarily includes Takata non-desiccated replacement inflators used in early recall repairs, the total number of recalled Honda and Acura vehicles in the U.S. does not change significantly with this action

 

TORRANCE, Calif. – June 28, 2019 – In the fifth and final phase of planned recalls announced by NHTSA in May 2016, Honda will conduct recalls covering approximately

1.6 million Honda and Acura automobiles in the United States to replace, for free, Takata replacement front airbag inflators that do not contain a moisture absorbing desiccant. With this final action, taken six months ahead of NHTSA’s schedule, Honda has now recalled all Takata non-desiccated airbag inflators installed in Honda and Acura vehicles in the United States.

The inflators included in Phase 5 were used as replacement parts during early Takata airbag inflator recall repairs or were part of whole airbag modules replaced for other reasons prior to February 2017. Excluding vehicles subject to the earlier Takata driver airbag inflator recalls, only 59 additional Honda and Acura vehicles in the U.S. will become subject to a Takata airbag inflator recall for the first time because of this action.

Honda decided to take this action early, ahead of NHTSA’s planned expansion date in late December 2019, because it has made significant progress with existing recall repairs (83.0% completion rate as of 6/7/2019). The company also has adequate replacement parts, all from alternative suppliers, to repair all affected Acura and Honda models, including those in the expanded population. Thus, owners of affected vehicles should seek repair immediately at authorized Honda and Acura dealers.

In addition, all Honda Gold Wing motorcycles equipped with defective inflators in the U.S. were included in earlier recalls and remain eligible for repair. There have been no Takata airbag inflator ruptures involving Honda motorcycles globally. For more information about the history of Honda motorcycle airbags, please visit https://world.honda.com/MotorcycleAirbag/history/.

Honda is announcing this recall to encourage each owner of an affected vehicle to schedule repair at an authorized dealer as soon as possible. Replacement parts are available, all from alternate suppliers, to begin free recall repairs immediately, and a free rental car is available to the vehicle owner for the day of the recall repair or longer if a replacement part is temporarily unavailable. Mailed notification to owners of recalled vehicles will begin in mid-August 2019. Automobile owners may also check their vehicles’ recall status now at www.recalls.acura.com and www.recalls.honda.com or by calling (888) 234-2138. Motorcycle customers can check recall status at www.powersports.honda.com/recalls or they can call (866) 784-1870 for Honda motorcycle recall information.

Since this recall primarily involves replacement inflators installed in vehicles previously subject to recall, the total number of Honda and Acura vehicles affected by Takata recalls does not change significantly with this action. The total number of recalled inflators does rise to approximately 22.6 million in approximately 12.9 million Honda and Acura automobiles that have been or now are subject to recall for replacement of a Takata driver and/or passenger front airbag inflator in the United States. In addition, approximately 4,540 Honda Gold Wing motorcycles are subject to recall for the replacement of the Takata airbag inflator module. No motorcycle products are involved in the recall announced today.

 

More Airbag Inflator Recall Information, including a detailed fact sheet can be found here: www.hondaairbaginfo.com.

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American Honda Motor Co., Inc. ● 1919 Torrance Blvd. ● Torrance, California 90501-2746 ● Phone (310) 783-3170 ● Fax (310) 783-3622

Media Web Site: www.hondanews.com  Consumer Web Site: www.honda.com

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63 Affected Products

Vehicles

ACURA	TSX	2009-2014
ACURA	TSX SPORT WAGON	2011-2014
ACURA	ZDX	2010-2013
HONDA	ACCORD	2008-2012
HONDA	ACCORD CROSSTOUR	2010-2011
HONDA	CIVIC	2006-2011
HONDA	CIVIC GX	2008-2010
HONDA	CIVIC HYBRID	2006-2011
HONDA	CR-V	2007-2011
HONDA	CROSSTOUR	2012-2015
HONDA	FIT	2009-2013
HONDA	FIT EV	2014
HONDA	INSIGHT	2010-2014
HONDA	PILOT	2009-2015

 

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19 Associated Documents

Defect Notice 573 Report

RCLRPT-19V502-2742.PDF 269.064KB

 

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Recall Acknowledgement

RCAK-19V502-5109.pdf 284.564KB

 

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Remedy Instructions and TSB

RCRIT-19V502-9188.pdf 5246.27KB

 

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Remedy Instructions and TSB

RCRIT-19V502-3147.pdf 11765.246KB

 

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Honda Begins Final Phase of Takata Non-desiccated Airbag Inflator Recall Six Months Ahead of NHTSA Schedule

RMISC-19V502-5016.pdf 111.66KB

 

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DEFECT INFORMATION REPORT

RMISC-19V502-1015.pdf 265.047KB

 

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Remedy Instructions and TSB

RCRIT-19V502-0337.pdf 5250.933KB

 

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Recall Quarterly Report #3, 2020-1

RCLQRT-19V502-1472.PDF 211.362KB

 

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Remedy Instructions and TSB

RCRIT-19V502-2710.pdf 11779.858KB

 

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Manufacturer Notices(to Dealers,etc)- Takata Airbag Recall Update 6/28/2019

RCMN-19V502-4165.pdf 177.788KB

 

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Manufacturer Notices(to Dealers,etc)- Stop Sale/Safety Recall: 2002-2015 Multi-Model Acura Driver and Passenger Frontal Airbag Inflator

RCMN-19V502-2801.pdf 216.007KB

 

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Recall 573 Report-Amendment 1

RCLRPT-19V502-3823.PDF 268.915KB

 

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Manufacturer Notices(to Dealers,etc)- RE: Stop Sale/Safety Recall: 2001-2015 Multi-Model Honda Driver and Passenger Frontal Airbag Inflator

RCMN-19V502-5622.pdf 215.384KB

 

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Manufacturer Notices(to Dealers,etc)- Takata Airbag Recall Update 6/28/2019

RCMN-19V502-3092.pdf 178.119KB

 

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Amended Defect Information Report

RMISC-19V502-8391.pdf 49.252KB

 

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Recall Quarterly Report #2, 2019-4

RCLQRT-19V502-0607.PDF 211.269KB

 

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Recall Quarterly Report #1, 2019-3

RCLQRT-19V502-0188.PDF 211.159KB

 

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ISSUED Owner Notification Letter(Part 577) – Q5E

RCONL-19V502-3867.pdf 973.931KB

 

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ISSUED Owner Notification Letter(Part 577) – F5F

RCONL-19V502-0249.pdf 959.386KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V502&docType=RCL

 

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1 Associated Investigation

Air Bag Inflator Rupture
NHTSA ID: EA15001
Dated opened: February 24, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers. All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.

During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers. Nonetheless, at ODI’s insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation. The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures. As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.

Takata’s initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida. Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas. Takata’s testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions. During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.

Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina. Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls. Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity. Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing. All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.

The investigation now includes all manufacturers and vehicles known to be affected at this time. ODI’s investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.

The five ODI reports cited above can be reviewed online at https://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

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