T0T – Safety Recall: Front Seats Frame Rivets – 2018 Honda Pilot & Ridgeline

April 5, 2018 NHTSA CAMPAIGN NUMBER: 18V221000

Rivets that Secure Seats may Fail/FMVSS 207, 210

In the event of a crash, if the seat does not remain secured to the floor, the seat occupant has an increased risk of injury.

NHTSA Campaign Number: 18V221

Manufacturer Honda (American Honda Motor Co.)

Components SEATS

Potential Number of Units Affected 5,810

Summary

Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, “Seating Systems,” and 210, “Seat Belt Assembly Anchorages.”

Remedy

Honda will notify owners, and dealers will replace the driver seat frame assembly in Acura MDX vehicles, and replace the driver and front passenger seat slide rail frames in Honda Pilot and Ridgeline vehicles, free of charge. The recall began May 30, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall is D0S, and T0T.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Honda has a Recall

Service Bulletin

A18-042
April 25, 2018
Version 4

Safety Recall: Front Seats Frame Rivets

Supersedes 18-042, dated April 12, 2018, to revise the information highlighted in yellow

AFFECTED VEHICLES

REVISION SUMMARY

A CAUTION note was added under REPAIR PROCEDURE.

BACKGROUND

A limited number of 2018 Pilot and a very limited number of 2018 Ridgeline vehicles potentially were manufactured with defective seat frame rivets in the front seats. If a vehicle with a defective rivet is involved in a crash, the seat may not operate as designed to protect the occupant, leading to an increased potential for injury or death.

CUSTOMER NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

Some vehicles affected by this campaign may be in your new or used vehicle inventory.

Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.

CORRECTIVE ACTION

• Ridgeline (RT-L, RTL-T, RTL-E, Black Edition) – Replace both driver’s and passenger’s seat H-frames.
• Pilot (EX-L, Touring, Elite) – Replace both driver’s and passenger’s seat H-frames.
• Pilot (EX) – Replace only the driver’s seat H-frame.

PARTS INFORMATION

TOOL INFORMATION

WARRANTY CLAIM INFORMATION

Applies to driver’s side only.

Skill Level: Repair Technician

REPAIR PROCEDURE – REMOVING THE FRONT SEATS

NOTES

• All power seats require replacement. A manual seat (Pilot EX front passenger seat) DOES NOT require replacement.
• SRS Components are located in this area. Review the SRS component locations and the precautions and procedures in the service information before doing any repairs or service.

1. Remove the front seats. Refer to the service information.

NOTES

• Set the seat to the highest position before removing the seat.
• Do not remove the seat cushion cover and seat-back cover from their pads.
• Do not disconnect the battery until the seat has been adjusted as needed to remove the seats from the vehicle.
• Use special tool T/N: 07AAF-TG7A100 when removing the front passenger’s seatbelt from the anchor.

2. Place the seat(s) on a level working surface.

For driver’s seat repair information, go to REPAIR PROCEDURE – DRIVER’S SEAT.

For front passenger’s seat repair information, go to REPAIR PROCEDURE – PASSENGER’S SEAT.

REPAIR PROCEDURE – DRIVER’S SEAT

1. Remove the rear foot covers.

2. Remove the front cushion cover.

3. Remove the outer seat recline cover.

4. Remove the upper rail outer cover.

5. Remove the inner recline cover.

6. Disconnect the seat cushion blower bag. (Pilot Elite trim only)

NOTE

Leave the blower motor on the seat.

7. Remove the front foot covers.

8. Disconnect the slide motor harness connector and harness clips.

9. Remove 2 torx bolts at the rear-right corner of the driver seat.

10. Remove 2 nuts at the remaining 3 corners.

11. Make sure nothing is connected to the frame, then slowly lift the seat and set it aside.

12. Make sure the new frame is for the driver’s side, and replace the original driver’s seat frame.

13. Slowly place the driver’s seat onto the new frame.

NOTE

Make sure nothing gets pinched between the seat and frame.

14. Install and hand tighten the 2 torx bolts into the rear-right corner, then the 2 nuts in the remaining 3 corners.

15. Torque the torx bolts and nuts to 30 N·m (22 lb-ft) in the sequence shown.

16. Install all removed parts on the driver’s seat in the reverse order of removal.
17. Once you are finished with both driver’s and front passenger’s seat repair, go to REPAIR PROCEDURE INSTALLING THE FRONT SEATS.

REPAIR PROCEDURE – FRONT PASSENGER’S SEAT

NOTE

All power seats require replacement. A manual seat (Pilot EX front passenger seat) DOES NOT require replacement.

1. Remove the rear foot covers.

2. Remove the front cushion cover.

3. Remove the outer recline cover cap, then the outer seat recline cover.

NOTE

Carefully remove the recline cover cap to avoid damage.

4. Remove the inner recline cover.

5. Unclip the trim cushion hook strips and all the hook strips under the seat.

6. Disconnect the seat cushion blower bag. (Pilot Elite trim only)

NOTE

Leave the blower motor on the seat.

7. Remove the front foot covers.

8. Disconnect the passenger’s weight sensor connectors.

9. Disconnect the slide motor connector.

10. Remove the weight sensor nuts on all 4 corners of the seat.

11. Make sure nothing is connected to the frame, then slowly lift the seat and set it aside.

12. Remove the weight sensor collars.

13. Make sure the new frame is for the passenger’s side, and replace the original passenger’s seat frame.
14. Install the weight sensor collars.

15. Slowly place the passenger’s seat onto the new frame.

NOTE

Make sure nothing gets pinched between the seat and frame.

16. Make sure the collar is centered, and there is no gap between the seat and frame.

17. Install and hand tighten the nuts, then torque them to 52 N·m (38 lb-ft) in the sequence shown.

18. Install all removed parts on the passenger’s seat in the reverse order of removal.
19. Once you are finished with both driver’s and front passenger’s seat repair, go to REPAIR PROCEDURE INSTALLING THE FRONT SEATS.

REPAIR PROCEDURE – INSTALLING THE FRONT SEATS

1. Place the seats back into the vehicle.

NOTE

Make sure nothing gets pinched between the seat and floor.

2. Lean the seat back to connect the floor harness.

NOTE

Check the connector is secure by doing a “push, pull, push” check. Do not pull the wires.

3. Install and hand tighten the bolts first, then torque them to 49 N·m (36 lb-ft) in the sequence shown.

4. After both seats are installed, connect the battery and make sure all the seats functions work properly.
5. All passenger’s power seats except Pilot EX: Do the Front Passenger’s Weight Sensor Initialization Procedure. Refer to the service information.
6. Do the Driving Position Memory Clear Procedure. Refer to the service information.

END

IMPORTANT SAFETY RECALL

May 2018                                                                                                                                                                                   NHTSA Recall 18V-221

This notice applies to your vehicle:

Dear

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

WHAT IS THE REASON FOR THIS NOTICE?

Honda has decided that a defect which relates to motor vehicle safety exists in certain 2018 model year Pilot and Ridgeline vehicles. The driver and front passenger seats were assembled with improperly manufactured rivets used to secure the seat slide rail frame to the vehicle floor. In the event of a crash, the rivets can break and allow the front seat(s) to separate from the vehicle floor, increasing the risk of injury to the seated occupant.

WHAT WILL HONDA DO?

The dealer will replace the driver and front passenger seat slide rail frames for free.

WHAT SHOULD YOU DO?

Please call any authorized Honda dealer and make an appointment to have your vehicle repaired for free. Once you make an appointment to repair your vehicle, be advised that the complete repair process may take approximately 2 hours 45 minutes. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information!

CHECK YOUR VEHICLE FOR OPEN RECALLS

You can check your vehicle’s eligibility for repair under this or any other recall. Please access the Honda Recall Lookup tool at www.recalls.honda.com and enter your Vehicle Identification Number (VIN).

OWNER INFORMATION

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner of this vehicle. If this is not the case, or if any of the information is not correct, please complete, sign and return the Information Change Card and we will then update our records. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.

DO YOU STILL HAVE MORE QUESTIONS?

Should you have any questions about this recall, please contact your authorized Honda dealer. Should you need additional assistance, you may contact American Honda’s Customer Support & Campaign Center at

1-888-234-2138, Twitter @HondaCustSvc, email, or chat by going to http://owners.honda.com/help/customer-relations.

If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge, within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may call the NHTSA’s toll-free Safety Hotline at 888-327-4236 (TTY 800-424-9153), or go to http://www.safercar.gov.

We apologize for any inconvenience this recall may cause you. Sincerely,

American Honda Motor Co., Inc.

3 Affected Products

Vehicles

21 Associated Documents

Remedy Instructions and TSB – Honda Service Bulletin 18-042 April 12, 2018 Version 3

RCRIT-18V221-0525.pdf 3915.961KB

Manufacturer Notices(to Dealers,etc) – Sent on 04 11 2018 Subject UPDATE: Stop Sale/ Safety Recall:18 Pilot and Ridgeline Seats Rail Slide Rivets

RCMN-18V221-2669.pdf 42.742KB

Statement by American Honda Regarding Seat Slide Rivet Recall: 2018 Acura MDX, Honda Pilot and Honda Ridgeline

RMISC-18V221-4397.pdf 101.507KB

DEFECT INFORMATION REPORT

RMISC-18V221-7109.pdf 93.755KB

Defect Notice 573 Report

RCLRPT-18V221-5151.PDF 216.921KB

Recall Acknowledgement

RCAK-18V221-4856.pdf 284.43KB

Remedy Instructions and TSB – Acura Service Bulletin 18-015 April 6, 2018 Version 1

RCRIT-18V221-5402.pdf 166.17KB

Manufacturer Notices(to Dealers,etc) – Sent on 04 06 2018 Subject Stop Sale/Safety Recall: 2018 MDX Driver’s Seat Frame Rivets

RCMN-18V221-8098.pdf 49.568KB

Remedy Instructions and TSB – Service Bulletin 18-042 April 6, 2018 Version 1

RCRIT-18V221-3235.pdf 143.13KB

Manufacturer Notices(to Dealers,etc) – Sent on 04 06 2018 Subject Stop Sale/Safety Recall: 2018 Pilot and Ridgeline Front Seat Rail Slide Rivets

RCMN-18V221-1870.pdf 49.55KB

Remedy Instructions and TSB – Honda Service Bulletin 18-042

RCRIT-18V221-6940.pdf 3913.573KB

ISSUED Owner Notification Letter(Part 577) – 18V-221 Customer Letter (T0T) – 2018 Pilot & Ridgeline Seat Rivets 5-30-18

RCONL-18V221-7011.pdf 126.147KB

ISSUED Owner Notification Letter(Part 577)

RCONL-18V221-7984.pdf 124.836KB

Remedy Instructions and TSB – Honda Service Bulletin 18-042 April 25, 2018 Version 4

RCRIT-18V221-1588.pdf 1705.425KB

Recall 573 Report-Amendment 3

RCLRPT-18V221-3727.PDF 216.924KB

AMENDED DEFECT INFORMATION REPORT

RMISC-18V221-1660.pdf 41.965KB

Recall Quarterly Report #3, 2018-4

RCLQRT-18V221-0533.PDF 211.351KB

Recall Quarterly Report #4, 2019-1

RCLQRT-18V221-6531.PDF 211.456KB

Recall 573 Report-Amendment 2

RCLRPT-18V221-1672.PDF 216.918KB

Recall 573 Report-Amendment 1

RCLRPT-18V221-4120.PDF 216.921KB

Recall Quarterly Report #2, 2018-3

RCLQRT-18V221-6004.PDF 211.258KB

Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V221&docType=RCL

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