2013 Honda Accord

Product Update: Audio and Audio-Navigation Unit Software Update – 2013 Honda Accord & Crosstour

by
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NHTSA ID Number: 10051836

Manufacturer Communication Number: 13-001

Summary

PRODUCT UPDATE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AUDIO AND AUDIO-NAVIGATION UNIT SOFTWARE UPDATE. THIS SOFTWARE UPDATE WILL REPAIR ANY BUGS THAT ARE AFFECTING THE AUDIO AND AUDIO-NAVIGATION UNITS. *KB UPDATED ON 4/22/2013. *KB UPDATED 8/6/13. *PE UPDATED 02/05/2016 *CN

 

A13-001
August 21, 2015
51788-02200 Version 5

Product Update: Audio and Audio-Navigation Unit Software Update

Supersedes 13-001, dated June 24, 2014, to revise the information highlighted in yellow.

 

AFFECTED VEHICLES

Year Model Trim VIN Range
2013 Accord ALL Check the iN VIN status for eligibility
2013 Crosstour ALL Check the iN VIN status for eligibility

 

REVISION SUMMARY 

All sections were revised, American Honda recommends that you review the entire bulletin.

 

BACKGROUND

There are several known audio and navigation system software bugs that are repaired by updating the software in the audio or the audio-navigation unit.

 

CUSTOMER NOTIFICATION

Owners of affected vehicles received a notification of this product update in March 2013.  Before doing work on a vehicle, verify its eligibility by doing an iN VIN status inquiry.

 

CORRECTIVE ACTION

Update the audio or audio-navigation unit software with the applicable USB or DVD update.

 

TOOL INFORMATION

NOTE:  Make sure not to use the USB for non-navigation vehicles on navigation-equipped vehicles.

Part Name Tool Number Quantity
Audio System Update (without navigation) 07AAZ-T2GA210 1
Navigation System DVD Update (with navigation) 07AAZ-T2GA300 1

 

The DVD updates were recently shipped to all dealers.  Additional DVD updates are available for purchase through the parts system.

Audio System Update (without navigation)

Navigation System DVD Update (with navigation)

 

REPAIR PROCEDURE (VEHICLES WITH AUDIO ONLY)

NOTE:

  • If the vehicle has navigation, do not use this software update, go to REPAIR PROCEDURE (VEHICLES WITH NAVIGATION ONLY).  If you use the DVD update instead of the USB update device, you may permanently damage the unit.
  • If you update the wrong vehicle, contact Tech Line; if the unit must be replaced, your dealership may be debited for the replacement cost.
  1. Connect a battery charger or a fully charged jumper battery to the vehicle and leave it connected during the entire update procedure to maintain a steady voltage.
  2. Set the power mode to ON.
  1. Wait for the audio system to boot up, then insert the USB update device into the USB port in the center console. See TOOL INFORMATION.

NOTE: The power mode must remain set to ON during the entire update procedure.  If the power mode is set to OFF, the engine is started, or the USB update device is removed at any time during the update process, the audio unit will be locked up and you will need to use the RECOVERY PROCEDURE.

USB port

  1. When the System update data detected screen appears, select Yes.

NOTE:  If the update is not detected, the vehicle may already have the latest software version installed.  Go to step 16 to check the software version.

System update data detected

  1. Both screens will shut off for about 10 seconds and reboot with the notification shown below on both screens.

Program update started

  1. The notification below will appear on the upper display screen for the duration of the update process.

NOTE:

  • The engine does not need to be running, even if it says so on the screen.
  • You do not have to oversee the update during this time as no action is needed until the update is loaded.

Program is updating

  1. The software update will begin. A notification screen loading bar will display on the touch screen.

NOTE: After the loading bar reaches 100%, it will go back to 0% for the second part of the update.

  1. When the update is complete, the system will reboot to the H screen and the System update data detected screen will reappear.

NOTE:

  • Do not remove the USB update device until you set the power mode to OFF because if you do so, the audio unit will lock up. If it locks up, go to RECOVERY PROCEDURE.
  • If the battery power was interrupted during the update because the battery died, the engine was started or the power mode was set to OFF, or the update failed, the audio unit may be locked. Go to RECOVERY PROCEDURE.

System update data detected

  1. Select No, set the power mode to OFF.
  2. Remove the USB update device and wait at least 1 minute.
  3. Set the power mode ON.
  4. When the Region Select screen appears, select OK.

Region Select screen

  1. Select USA/Hawaii/Puerto Rico.

Select USA/Hawaii/Puerto Rico

  1. Select Yes.

Select Yes

The screen below appears momentarily, then the system reboots to the Enter code screen.

Changing Language

  1. The Enter Code message and keypads screens will appear, although they may not appear at the same time. Wait for both screens to appear. Then, press and hold the power button for 2 seconds until you hear the beep.

NOTE: You must wait for both screens to appear before pressing the power button, or you will lock up the unit.  If you lock up the unit, go to RECOVERY PROCEDURE.

Enter Code

  1. Press and hold the DISP, BACK, and VOL buttons until the Select Diagnosis Items screen appears.

Select Diagnosis Items

  1. Select Detail Information & Setting, then select Version.

select Version

  1. Verify that the software was updated to the new version as shown below. If the software is not updated, set the power mode to OFF, and go back to step 2 and repeat the update procedure.

Verify that the software was updated

  1. Make sure the compass, rear camera, and LaneWatch are working properly. If not, reset the compass, rear camera and LaneWatch.
    • Move the vehicle to an open area. Start the engine if not already done.
    • To enter the In line Diag mode, press and hold the DISP, BACK, and VOL buttons.
    • Press and hold the Day/Night button.
    • Select Incomplete. The system restarts.

Select Incomplete

  • When the In-Line Diag screen appears, select Start Diag.
  • Make sure all the icons turn green.

NOTE:  To get all icons to turn green, make sure that you do the following:

  • Press the Pick-up button.
  • Press the Hang-up button.
  • Press the Talk button.
  • Snap your fingers in front of the microphone to complete the test.

In-Line Diag screen

  1. Delete all paired phones from the vehicle. Make sure the service advisor informs the customer that he or she needs to re-pair his or her phone to the vehicle.

 

REPAIR PROCEDURE (VEHICLES WITH NAVIGATION ONLY)

NOTE:

  • If the vehicle does not have navigation, do not use this software update, go to REPAIR PROCEDURE (VEHICLES WITH AUDIO ONLY). If you use the USB update device instead of the DVD update, you may permanently damage the unit.
  • If you accidentally update the wrong vehicle, contact Tech Line; if the audio-navigation or audio unit must be replaced, your dealership may be debited for the replacement cost.
  1. Connect a battery charger or a fully charged jumper battery to the vehicle and leave it connected during the entire update procedure to maintain a steady voltage.
  2. Set the power mode to ON.
  1. Wait for the navigation system to boot up, then insert the DVD into the CD slot in the center console. See

TOOL INFORMATION.

NOTE:  The power mode must set to ON during the entire update procedure.  If the power mode is set to OFF, the engine is started, or the DVD is removed at any time during the update process, the audio-navigation unit will be locked up and you will need to use the RECOVERY PROCEDURE.

CD slot

  1. The software update will begin. The screen will show a Reading the Disc message, then display No Data. Do not eject the disc. The unit is uploading the update and may take up to 1 minute before beginning. Both screens will shut off for about 10 seconds and reboot with the update started on both screens. The displays should change to a Notification screen loading bar.

NOTE:

  • The engine does not need to be running to do this update, even if it says so on the screen.
  • If the No Data screen does not change after about a minute, the software may already be updated. Go to step 10 to confirm the software versions.

software update will begin

NOTE: The software update takes about 30 minutes to complete; you do not have to oversee the update during this time as no action is needed until the update is loaded.

 

Update Order:

  1. ERATO
  2. SH-BOOT
  3. SH-IPL
  4. SH-NK
  5. Utility
  6. BUuCOM

On the touch screen, the progress bar will stop at 100% after ERATO is updated and remain at 100% throughout all SH and Utility updates.  The progress bar will go back to 0% and resume when the BUuCOM update starts.

  1. When the update is complete, the system will reboot to the AcuraLink screen. The Enter code message and keypad will appear on the screens, although they may not appear at the same time. Wait for both screens to appear, set the power mode to OFF.

NOTE:

  • You must wait for both screens to appear before setting the power mode to OFF, or you will lock up the unit.
  • Do not remove the DVD until you set the power mode to OFF because if you do so, the audio-navigation unit will lock up. If it locks up, go to RECOVERY PROCEDURE.
  • The audio-navigation unit may lock up if any of the following occurs during the update process. If the unit locks up, refer to the RECOVERY PROCEDURE to unlock it.
  • Loss of battery power/low voltage
  • Engine cranks or starts
  • The power mode is set of OFF
  • A rewrite failure occurs

Enter code

  1. Eject the DVD and wait at least 1 minute.
  2. Set the power mode to ON. Once both Enter code screen appears, press and hold the power button for 2 seconds until you hear the beep.
  3. The navigation screen will show the GPS initialization message.

GPS initialization message

  1. Press and hold the NAVI,BACK and MENU buttons until the Select Diagnosis Items screen appears.

Select Diagnosis Items

  1. Select Detail Information & Setting.
  2. Select Version.

Version

  1. Verify that the software was updated to the new version as shown below. Please note the SH-Flash, ERATO IPL and BU uCom APP version information and make sure it matches the table below.
Software 2013 Accord Crosstour (ALL)
SH 3.00.2003 3.00.2703
ERATO 3.00.0001 3.00.0001
BU 3.001 3.001
Model T2AA TP6X

 

NOTE: If the software is not updated, turn the vehicle to the OFF mode, and go back to step 2 and repeat the update procedure.

Verify that the software was updated

  1. Make sure the rear camera and LaneWatch are working properly. If not, reset the rear camera and LaneWatch.
    • Move the vehicle to an open area, start the engine if not already done.
    • Press and hold the NAVI, BACK, and MENU
    • Press and hold the NAVI
    • Select Incomplete. The system restarts.

Select Incomplete

  • When the In-line Diag screen appears, select Start Diag.
  • Make sure all the icons turn green.

NOTE:  To get all the icons to turn green, make sure that you do the following: – Press the Pick-up button.

  • Press the Hang-up button.
  • Press the Talk button.
  • Snap your fingers in front of the microphone to complete the test.

In-line Diag screen

  1. Delete all paired phones from the vehicle. Make sure service advisor informs the customer that he or she needs to repair his or her phone to the vehicle.

 

RECOVERY PROCEDURE

  1. Set the power mode to OFF.
  2. Make sure the DVD or USB update device is inserted into the CD slot or USB port, then do a battery cable reset for 2 minutes.

NOTE: Make sure the DVD or USB update device is inserted when the power mode is set back to ON, because when the unit powers up, it will immediately look for the device to start the recovery process.

  1. Reconnect the battery charger or a fully charged jumper battery.
  1. Set the power mode to ON.

NOTE: Do not start the engine because starting it interrupts the steady battery power needed to update the audio or the audio-navigation unit.

  1. Make sure the green LEDs on each side of the CD slot are blinking. This indicates the recovery process is working.

NOTE:

  • The recovery procedure and software update reload takes about 15–30 minutes, depending on when the update procedure was interrupted.
  • The displays may stay blank during this time.
  1. When the recovery procedure and software update are complete, the Enter code message screen appears. Set the power mode to OFF.
  2. Remove the DVD or USB update device and wait at least 1 minute.
  3. Go to REPAIR PROCEDURE to complete the update procedure.

 

 

2 Affected Products

Vehicles

MAKE MODEL YEAR
HONDA ACCORD 2013
HONDA CROSSTOUR 2013

 

9 Associated Documents

Customer Satisfaction Campaigns

CSC-10051836-3345.pdf 186.64KB

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Customer Satisfaction Campaigns

CSC-10051836-5828.pdf 93.811KB

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Customer Satisfaction Campaigns

CSC-10051836-4300.pdf 184.096KB

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Customer Satisfaction Campaigns

CSC-10051836-7510.pdf 221.388KB

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Service Bulletin Document

A13-001
June 21, 2013

SB-10051836-5430.pdf 524.535KB

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Service Bulletin Document

A13-001
August 21, 2015
51788-02200 Version 5

SB-10051836-6022.pdf 727.79KB

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Customer Satisfaction Campaigns

CSC-10051836-2138.pdf 23.831KB

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Service Bulletin Document

A13-001
March 1, 2013

SB-10051836-6571.pdf 416.055KB

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Service Bulletin Document

A13-001
March 14, 2013

SB-10051836-7957.pdf 434.342KB

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Android Car Stereo Radio for Honda Accord 8th 2008 2009 2010 2011 2012 2013 GPS navigation, Rimoody 10.1 inch Touch Screen Bluetooth WiFi FM Mirror Link Backup Camera
Android Car Stereo Radio for Honda Accord 8th 2008 2009 2010 2011 2012 2013 GPS navigation, Rimoody 10.1 inch Touch Screen Bluetooth WiFi FM Mirror Link Backup Camera
  • 【 For Honda Accord Android Car Stereo 】 10.1 inch touch screen android system car radio, for Honda Accord 2008 2009 2010 2011 2012 2013, with quad core,1GB RAM and 32GB flash memory, ensure smooth operation and faster response. Build-in Bluetooth/GPS/FM, supports SWC, rear camera input.
  • 【GPS navigation and WiFi connection】For 2008 Honda Accord car audio receivers built in GPS module, Android car stereo supports most navigation applications with offline maps. After connecting to WiFi, you can install Android apps from the app store. You can experience more rich car life, you don't have to worry about getting lost in the journey.
  • 【Backup camera input & SWC】For 2009 Honda Accord car stereo with backup camera, after connect the camera, when the vehicle shifts into reverse，For 2013 Honda Accord car stereo screen will automatically display the reverse image,make your daily reversing safer and easier. Also supports original car steering wheel button learning function, through it you can control the functions that you need by steering wheel, more convenient.
  • 【Bluetooth & FM Radio】For 2010 Accord car radio with bluetooth and backup camera supports bluetooth hands-free calls, bluetooth music play and auto loading phone book. For 2012 Accord car radio with high-quality digital stereo FM radio, 18 preset stations, which can search channels in full-automatic ways. 87.5-108MHz FM frequency, you can listen to newsletters and traffic information anytime, anywhere.
  • 【USB Charging & Mirror Link】 There’re dual USB cables, which can be used for phone charging and data transfer. For 2011 Accord android radio supports USB and WiFi screen casting, and on the phone screen or car screen. IOS supports mobile phone one-way projection to the machine. Most of smart phone can be compatible with our equipment
$109.99 Amazon Prime
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SaleBestseller No. 9
Leadfan Car Stereo Radio for Honda Accord 7th 2003 2004 2005 2006 2007 Wireless Apple Carplay Android Auto, 10.1'' IPS Touch Screen WiFi GPS Navigation Bluetooth Radio Backup Split Screen Camera + SWC
Leadfan Car Stereo Radio for Honda Accord 7th 2003 2004 2005 2006 2007 Wireless Apple Carplay Android Auto, 10.1'' IPS Touch Screen WiFi GPS Navigation Bluetooth Radio Backup Split Screen Camera + SWC
  • 🚘【Applicable Models】Android 12 System Radio for Honda Accord 7th 2003 2004 2005 2006 2007 with wireless Apple CarPlay and Android Auto. 4 cores and 2G RAM+32G ROM, ensures smooth operation and faster response. With voice-assisted or car-radio touchscreen controls, you can use your phone's features more conveniently. For example, GPS navigation, calls, messages, videos and music.
  • 🚘【Bluetooth 5.1 & Steering Wheel Control】Support the original steering wheel control. After wiring correctly, learn the steering wheel buttons to use the steering wheel control function. Hands-free calling via Bluetooth functionality and steering wheel controls. It allows you to drive without distractions that you can use the steering wheel controls to switch or pause songs and control the volume level.
  • 🚘【Mirror Link & Back-up Camera】Linked to your cell phone when connected to USB, the car auto radio performs all the functions of your cell phone. Whether it's day or night, you can have a clear view of the road with the multifunctional player and rear view reversing camera.
  • 🚘【FM Radio & EQ System】This Honda Accord radio screen has a built-in clear microphone and an external microphone jack on the RCA cable. You can also use the equalizer to adjust your favorite music style. Your driving will be fun with the wireless Android Auto and Apple CarPlay for Honda Accord 7th 2003 2004 2005 2006 2007.
  • 👀【Important Notes on Compatibility】 1️⃣ The car stereo is NOT compatible with original digital Amplifier system; 2️⃣ The car stereo can NOT work with factory-installed navigation system; 3️⃣ The car stereo does NOT fit any diesel-engined vehicles. 4️⃣ The car stereo can NOT be installed on the Honda Accord which has a original reversing camera,please use the camera that we deliver. 5️⃣ The wiring methods for single and double AC are different.
$158.98 −$9.17 $149.81 Amazon Prime
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Bestseller No. 10
Hikity Android Car Radio Stereo 10 Inch Touch Screen GPS Navigation System Bluetooth WiFi for Honda Accord 7th 2003 2004 2005 2006 2007 Car Radio
Hikity Android Car Radio Stereo 10 Inch Touch Screen GPS Navigation System Bluetooth WiFi for Honda Accord 7th 2003 2004 2005 2006 2007 Car Radio
  • ✅Plug and Play for 2003 Honda Accord Radio, 2004 Honda Accord Radio, 2005 Honda Accord Radio, 2006 Honda Accord Radio, and 2007 Honda Accord Radio. Works with dual & single zone A/C, has built-in Canbus decoder
  • ✅Honda Accord Android Stereo with Android system+Quad Core+1G+32G Memory, ensure faster running, smoother operation. 10.1 Inch touch screen radio, 1024 x 600 resolution, power: 12V DC, max output: 4*45w, support Amplifier/Subwoofer/RCA reversing video
  • ✅for Honda Accord car radio with with GPS+WiFi+Bluetooth+FM, Bluetooth for hands-free calling, phonebook loading. You can listen to real time station. WiFi receiver makes it possible to install apps, watch vidoes and more! Support online and offline maps, you need to download the offline maps manually
  • ✅2007 Honda accord android stereo supports car steering wheel control, comes with plug and play wire harness, you can play/pause/ adjust the volume. If your car uses the digital CANBUS data signal, you need to find applicable digital-to-resistive converter or an external wired steering wheel control to retained it
  • ✅ Android car radio for honda accord navigation supports phone link for most Android/iOS system (Not compatible with Samsung phones). Support Brightness adjustment, wallpaper setting and EQ setting. We prepare a little gift for you in the package: A backup camera and external microphone
$119.99 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping

Last update on 2024-06-22 / Affiliate links / Images from Amazon Product Advertising API

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4 thoughts on “Product Update: Audio and Audio-Navigation Unit Software Update – 2013 Honda Accord & Crosstour”

  1. hi, im honda accord user. my accord 2013 generation. my accord accidentally i touch “version download at developer mode” an then stuck at “Program Update Started”. i can’t get out from the notice, i don’t have Honda DVD Update, how i get out or cancel Program Update Started Notice. please help me

    Reply

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