Safety Recall: 2017-2020 Multi-Model Honda Fuel Pump Motor Stop Sale

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CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2023 American Honda Motor Co., Inc. – All Rights Reserved Page 1 of 2
Service Bulletin 23-103
December 19, 2023 Version 1 Safety Recall: 2017–20 Multi-Model Honda Fuel Pump Motor Stop Sale AFFECTED VEHICLES
Year Model Trim VIN Range
2018–20 Accord ALL Check the iN VIN status for eligibility. 2017 Accord Hybrid ALL Check the iN VIN status for eligibility. 2018–20 Civic ALL Check the iN VIN status for eligibility. 2018–20 Civic Type R ALL Check the iN VIN status for eligibility. 2018–19 Clarity Plug-in Hybrid ALL Check the iN VIN status for eligibility. 2018–20 CR-V ALL Check the iN VIN status for eligibility. 2018–19 Fit ALL Check the iN VIN status for eligibility. 2018–20 HR-V ALL Check the iN VIN status for eligibility. 2019–20 Insight ALL Check the iN VIN status for eligibility. 2018–20 Odyssey ALL Check the iN VIN status for eligibility. 2019–20 Passport ALL Check the iN VIN status for eligibility. 2017–20 Pilot ALL Check the iN VIN status for eligibility. 2018–20 Ridgeline ALL Check the iN VIN status for eligibility. BACKGROUND
On December 18, 2023, American Honda notified NHTSA of its intention to initiate a STOP SALE and safety recall for a certain number of 2018–20 Accord, 2017 Accord Hybrid, 2018–20 Civic, 2018–20 Civic Type-R, 2018–20 Clarity,
2018–20 CR-V, 2018–19 Fit, 2018–20 HR-V, 2019–20 Insight, 2018–20 Odyssey, 2019–20 Passport, 2017–20 Pilot, and
2018–20 Ridgeline units in order to replace fuel pump modules manufactured with defective impellers. A defective impeller may cause the fuel pump to become inoperative, which could prevent an engine from starting or stall an engine while driving, increasing the risk of a crash.
Affected vehicles may be equipped with a fuel pump module manufactured with low density impellers. The low density impellers may absorb fuel over time and deform. If an impeller deforms to a point that it creates sufficient interference with the fuel pump body, the fuel pump can become inoperative, which may cause the symptoms listed above and/or illumination of the Malfunction Indicator Lamp in the instrument panel.
If this temporary placeholder bulletin appears during an iN VIN status inquiry, the vehicle is subject to a safety recall. Any affected vehicles in your dealer inventory are on STOP SALE until further notice. Refrain from calling Tech Line for updates.
The following suggested text should be included on any repair order for an already sold affected vehicle that comes in for service. This information should be printed out completely any time service is conducted on an affected vehicle, and the
een completed. Once parts and repair information are available, the normal procedures under will apply for this recall. Page 2 of 2
Suggested verbiage to be included on the repair order:
Customer advised that:
The vehicle may be subject to a recall affecting the fuel pump module. The parts necessary to complete the recall repair are not yet available. Once parts repair kits are available, the registered owner of the vehicle will receive a notice to bring the vehicle in for replacement of the components.
Please be advised that customer will still be able to register their vehicles with their respective Department of Motor Vehicles at this time.
For any questions or concerns customers may have, you may have them contact American Honda Customer Support & Campaign Center at 1-888-234-2138.
This bulletin will be updated once the parts information is available.

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