B23-036
November 9, 2023
Version 1
Safety Recall: 2015–20 Multi-Model Connecting Rod Bearing Stop Sale
AFFECTED VEHICLES
| Year | Model | Trim Level | VIN Range |
| 2016–20 | MDX | ALL (except Hybrid) | Check the iN VIN status for eligibility. |
| 2015–20 | TLX | V6 Only | Check the iN VIN status for eligibility. |
BACKGROUND
Acura is announcing a STOP SALE and safety recall for certain model year 2016–2020 MDX and 2015–2020 TLX V6 vehicles which may have engines containing internal damage at the connecting rod bearings, possibly leading to engine failure. If an engine fails, the vehicle may lose motive power, increasing the risk of crash, fire and resulting injury.
During engine manufacturing, some crankshafts may have been built with improper connecting rod journal dimensions, resulting in increased friction between the journals and their bearings. This increased friction could lead to accelerated engine deterioration and possible failure due to a lack of lubrication and excessive heat.
If this temporary placeholder bulletin appears during an iN VIN status inquiry, the vehicle is subject to a safety recall. Any affected vehicles in your dealer inventory are on STOP SALE until further notice. Refrain from calling Tech Line for updates.
The following suggested text should be included on any repair order for an already sold affected vehicle that comes in for service. This information should be printed out completely and provided to the client any time service is conducted on an affected vehicle, and the recall repair has not yet been completed. Once parts and repair information are available, the normal procedures under Dealer Operations Manual (DOM) 7.2.1 will apply for this recall.
Suggested verbiage to be included on the repair order:
Client was advised that:
The vehicle may be subject to a recall affecting the engine connecting rod bearings. The parts necessary to complete the recall repair are not yet available. Once parts repair kits are available, the registered owner of the vehicle will receive a notice to bring the vehicle in for inspection and possible replacement of the components.
Please be advised that clients will still be able to register their vehicles with their respective Department of Motor Vehicles at this time.
For any questions or concerns clients may have, you may have them contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138.
This bulletin will be updated once the parts information is available.
XG1 & GG0 – Engine Damage from Connecting Rod Bearing Wear – 2016-2019 Honda & 2015-2020 Acura
Safety Recall: 2015-2020 Acura Multi-Model Connecting Rod Bearing Stop Sale
Remedy Instructions and TSB
Latest Recalls Documents
- Advanced protection against the four main causes of engine breakdown: wear friction heat and deposits
- Delivers 40% stronger wear protection than industry standards to reduce friction and improve fuel economy
- Provides 15% better deposit defense vs. industry standards, keeping engines cleaner for smoother performance and longer-lasting protection
- Up to 2.5X better heat protection vs. industry standards to fight harmful sludge formation and thermal breakdown
- Engineered for excellent low-temperature flow, reducing metal-to-metal contact during cold starts — when most engine wear typically occurs
- 6X better wear protection on critical engine parts than industry standards**
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full synthetic^
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN PLUS/SN | ILSAC GF-6 | GM dexos1 Gen 3 | Meets Ford WSS-M2C947-B1 | Meets Ford WSS-M2C962-A1 |
- High Mileage for engines 75,000+ miles
- Helps extend engine life of higher mileage vehicles
- Protects for 15,000 miles – guaranteed*
- Contains additives to help fight sludge
- Keeps your engine running like new
- Improves Gas Mileage***
- Helps increase engine efficiency
- Protects for 15,000 miles – guaranteed*
- Contains additives to help fight sludge
- Suitable for Hybrid vehicles
- Our most advanced full synthetic 0W-20 engine oil, designed for unbeatable engine protection*
- Pennzoil Ultra Platinum comes with a 20-year, 750,000 mile warranty** to protect your engine and give you peace of mind to drive every mile as hard as you can
- Made with natural gas
- Outstanding performance in extreme temperatures
- Designed for high-performance engines, it helps protect engines from loss of power
SEOCONTENT-START
CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Acura automobile dealer. © 2023 American Honda Motor Co., Inc. – All Rights Reserved Page 1 of 1 Service Bulletin 23-036 November 9, 2023 Version 1 Safety Recall: 2015–20 Multi-Model Connecting Rod Bearing Stop Sale AFFECTED VEHICLES Year Model Trim Level VIN Range 2016–20 MDX ALL (except Hybrid) Check the iN VIN status for eligibility. 2015–20 TLX V6 Only Check the iN VIN status for eligibility. BACKGROUND Acura is announcing a STOP SALE and safety recall for certain model year 2016–2020 MDX and 2015–2020 TLX V6 vehicles which may have engines containing internal damage at the connecting rod bearings, possibly leading to engine failure. If an engine fails, the vehicle may lose motive power, increasing the risk of crash, fire and resulting injury. During engine manufacturing, some crankshafts may have been built with improper connecting rod journal dimensions, resulting in increased friction between the journals and their bearings. This increased friction could lead to accelerated engine deterioration and possible failure due to a lack of lubrication and excessive heat. If this temporary placeholder bulletin appears during an iN VIN status inquiry, the vehicle is subject to a safety recall. Any affected vehicles in your dealer inventory are on STOP SALE until further notice. Refrain from calling Tech Line for updates. The following suggested text should be included on any repair order for an already sold affected vehicle that comes in for service. This information should be printed out completely and provided to the client any time service is conducted on an affected vehicle, and the recall repair has not yet been completed. Once parts and repair information are available, the normal procedures under Dealer Operations Manual (DOM) 7.2.1 will apply for this recall. Suggested verbiage to be included on the repair order: Client was advised that: The vehicle may be subject to a recall affecting the engine connecting rod bearings. The parts necessary to complete the recall repair are not yet available. Once parts repair kits are available, the registered owner of the vehicle will receive a notice to bring the vehicle in for inspection and possible replacement of the components. Please be advised that clients will still be able to register their vehicles with their respective Department of Motor Vehicles at this time. For any questions or concerns clients may have, you may have them contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138. This bulletin will be updated once the parts information is available.
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.