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March 30, 2023 NHTSA CAMPAIGN NUMBER: 23V228000
Rear Trailing Arm May Detach from Frame Corrosion
A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
NHTSA Campaign Number: 23V228
Manufacturer Honda (American Honda
Motor Co.)
Components STRUCTURE
Potential Number of Units Affected 563,711
Summary
Honda (American Honda
Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
Remedy
Dealers will inspect and install a support brace or repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed May 22, 2023. Owners may contact Honda
customer service at 1-888-234-2138. Honda
’s number for this recall is UE3.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Honda has a Recall
September 29, 2023
Version 4
Safety Recall: 2007–11 CR-V Rear Frame Brace
Supersedes 23-032, dated May 16, 2023, to revise the information highlighted in yellow
AFFECTED VEHICLES
Year | Model | Trim | VIN Range |
2007–11 | CR-V | ALL | Check the iN VIN status for eligibility. |
REVISION SUMMARY
- Under REQUIRED MATERIALS, touch up paint was added.
- Under INSPECTION PROCEDURE, a video was added; step 7 and 11 was changed.
BACKGROUND
In salt belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and dirt, could enter the rear frame through the rear frame drainage points. This de-icing mixture can accumulate along the rear frame, where it connects to the rear suspension trailing arm. Over time, accumulated de-icing agents/mud/dirt mixture may cause internal corrosion. As a result of this condition, the rear suspension trailing arm may detach/separate while driving, increasing the risk of a crash.
The vehicle may be deemed not repairable after an inspection, depending upon the condition of the vehicle and inspection results. Notify the customer prior to work being started.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this safety recall.
Do an iN VIN status inquiry to verify eligibility.
Some vehicles affected by this campaign may be in your new or used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.
CORRECTIVE ACTION
Install the trailing arm holder kit.
PARTS INFORMATION
Part Name | Part Number | Quantity |
Trailing Arm Holder Kit | 06730-SWA-325![]() | 1 |
TOOLS INFORMATION
Part Name | Part Number | Quantity |
3/8” X 3/4” Drill Guide | 07AAG-SWAA200 | 1 |
True Digital Video Inspection Scope | BK5600DUAL55![]() | 1 |
This tool has been auto-shipped to dealers in the salt-belt states. It is available to dealers outside of the salt-belt states through the normal parts ordering process.
REQUIRED MATERIALS
Part Name | Part Number | Quantity |
3/8” HSS Drill Bit (One drill bit repairs 7 vehicles). | 07AAH-SWAA100 | 1 |
Touch Up Paint (One bottle repairs 85 vehicles). | 08703-NH731P-ES![]() | 1 |
NOTE: Available through the normal parts ordering process.
INSPECTION PROCEDURE
Click here to view a video of the inspection procedure:
1. Put the vehicle on a lift.
2. Position the lift blocks under the vehicle’s front support points and rear support points.
NOTE: If the vehicle’s support points are compromised due to corrosion, please use best shop practices to lift the vehicle.
3. Raise the lift a few inches, and rock the vehicle gently to be sure it is firmly supported.
4. Raise the lift to its full height and inspect the vehicle support points for solid contact with the lift blocks.
5. Remove both rear wheels.
6. Place an under-hoist stand under the trailing arm for support.
7. Using an impact gun, attempt to remove the trailing arm front mounting bolt.
NOTE:
- No punch testing is required. Any perforation noted near the trailing arm mounts is not a concern; the trailing arm is supported by the inner upper frame structure. Do not remove the trailing arm rear bolt.
- If both the front and rear trailing arm bolts are removed, wheel alignment is required.
- If the bolt does not loosen after attempting to use more force (i. e., higher torque impact gun, breaker bar) install the wheels.
Was the trailing arm front mounting bolt removed successfully?
YES – If successfully able to remove the trailing arm front mounting bolt, reinstall and torque the trailing arm bolt to 115 N·m (84.6 lb-ft) and continue to the repair procedure.
NO – If the trailing arm front mounting bolt spins freely without being removed or the bolt does not loosen, re-install the wheels and inform your Service Manager and/or Shop Foreman. The vehicle is not eligible for repair and the Trailing Arm Holder kit cannot be installed on the vehicle.
State on the Repair Order that the vehicle was not fixed and the issue remains. Have the vehicle owner sign the R/O acknowledging the inspection results and retain a copy of the R/O.
For trailing arm front bolts that do not loosen, take the required photos of the vehicle as shown in the
PHOTOGRAPH REQUIREMENTS section below. You will need to submit the photo files along with the warranty claim. Upload your photos to Tech Line using the Tech Line Image Uploader tool on the iN. Create a Tech Line contact using iN and with the access code contact Tech Line by phone to confirm receipt of the photos and vehicle inspection details.
For trailing arm front bolts that spin freely without being removed, a short 3 second video at (720P and 20Mb max) will be required. Email the video, VIN and the odometer photos to techline@ahm.honda.com and include “23-032 and VIN XXXX” in the subject line to provide the VIN number of the vehicle. Create a Tech Line contact using the iN and with the access code contact Tech Line by phone to confirm receipt of the video, VIN, photos and vehicle inspection details.
8. Repeat steps 6 and 7 on the opposite side.
PHOTOGRAPH REQUIREMENTS
REAR TRAILING ARM FRONT BOLT TEST – UNSUCCESSFUL REMOVAL
9. Photo of VIN label on the left B-pillar.
10. Photo of the odometer reading (not the trip reading).
11. Photos of the failed trailing arm mount.
For trailing arm front bolts that do not loosen, take the following photos as shown below:
NOTE: The following photos are to be captured using the previously provided borescope Snap-on BK5600DUAL55 or any equivalent commercially available tool. The reference pictures below show the borescope entry locations and camera orientation, as well as examples of the stiffener inner structure.
Photo of the trailing arm mount collar.
Photo of the trailing arm mount nut.
For trailing arm front bolts that spin, take a 3 second video clip showing the trailing arm front bolt spinning. Video should be 720p resolution and under 20Mb in size.
NOTE: Video clip, VIN and odometer photos will need to be emailed to techline@ahm.honda.com, and include “23-032 and VIN XXXX” in the subject line to provide the VIN number of the vehicle.
REPAIR PROCEDURE
1. From the trailing arm holder kit, install the bolt guide wire around the threads of the 10×62 bolt. Then, insert into the frame insert washer.
NOTE: Make sure the engraving THIS SIDE UP on the washer is facing up.
NOTE: Due to an excessive layer of protected zinc (galvanized bolt), the 10mm nut is difficult to hand tighten. Before installing the guide wire clean the bolt threads. Use a 10mm x 1.25mm machine thread die or, if a tool is not available, use a socket or wrench to move the 10mm nut up and down the bolt (10×62) until the bolt and nut can be hand-tightened.
2. Insert the assembled bolt with guide wire and frame insert washer into the underbody opening.
3. Line up the brace.
4. Loosely install the rear trailing arm front mounting bolt (do not torque to spec).
5. From the underside, remove the bolt guide wire and hand-tighten the 10mm Use a downward force on the bolt (10×62) until it is loosely tightened.
6. Before tightening the underbody bolts, make sure that the brace is sitting flush against the wheel well in both directions as shown below.
7. Once the brace is positioned against the wheel well, torque the rear trailing arm front mounting bolt to 115 N.m (85 lb-ft) first, then torque the rear brace bolt to 38 N.m (28 lb-ft).
8. From the wheel well side, place the drill guide into one of the brace openings and use the 3/8 bit to drill into the wheel-well body. Drill both holes.
- Use a vacuum to remove any metal shavings.
- Apply touch-up paint around both drilled holes to prevent any new corrosion to the body.
9. Align the support bracket with the two bolts from the brace and place into the body. Then install the two 8mm nuts, and torque them to 21 N.m (15.5 lb-ft).
10. Repeat steps 1 through 9 on the opposite side of the vehicle.
11. Install the tires and lower the vehicle.
END
Chronology :
January 18, 2019
Honda submitted Foreign Recall Report 19F-012, informing NHTSA of a foreign recall in Canada for rear frame corrosion in certain 2007-2011 model year CR-Vs. After a market study of US market vehicles located in the Northeast region, Honda
determined the rate of rear frame corrosion would not affect the structural integrity for the useful life of the vehicles due to fewer unpaved roads and lower sand/salt usage in the region as compared to Canada.
March 12, 2019
Honda received a market report on rear frame corrosion in the US market.
April 2019 – June 2019
Honda received additional claims for rear frame corrosion.
July 15, 2020
Honda repurchased a vehicle after observing rear frame corrosion and began to investigate the issue.
November 18, 2021
Honda expanded the investigation to focus on the accumulation of water/mud to the rear frame. Honda
also continued a US market survey to investigate the potential of corrosion from de-icing agents.
March 6, 2023
Honda’s investigations confirmed the combination of water/mud accumulation to the rear frame and the increased use of de-icing agents in US salt belt states can cause rear frame corrosion rate equivalent to that for the recalled vehicles in Canada in 2019. Additionally, Honda
identified the affected range of vehicles based on market occurrences and market survey results.
March 23, 2023
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.
As of March 23, 2023, Honda has received 61 customer complaints from the US market between September 2018 through March 2023, and no reports of fatalities or injuries related to this issue.
5 Affected Products
Vehicle
MAKE | MODEL | YEAR |
HONDA![]() | CR-V | 2007-2011 |
16 Associated Documents
Defect Notice 573 Report
RCLRPT-23V228-8035.PDF 215.431KB
Recall Acknowledgement
RCAK-23V228-1578.pdf 690.084KB
Manufacturer Notices(to Dealers,etc)
RCMN-23V228-7346.pdf 120.118KB
Recall 573 Report – April 5, 2023
RCLRPT-23V228-2167.PDF 215.49KB
Recall 573 Report – April 7, 2023
RCLRPT-23V228-3230.PDF 215.488KB
Remedy Instructions and TSB
RCRIT-23V228-5398.PDF 893.045KB
Recall 573 Report – May 3, 2023
RCLRPT-23V228-1381.PDF 215.488KB
Recall 573 Report – May 8, 2023
RCLRPT-23V228-8998.PDF 215.488KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V228-2570.pdf 44.773KB
Remedy Instructions and TSB
RCRIT-23V228-3436.PDF 1024.863KB
Recall Quarterly Report #1, 2023-2
RCLQRT-23V228-6015.PDF 211.161KB
Remedy Instructions and TSB – 09/29/2023
RCRIT-23V228-8413.PDF 1026.332KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V228-5417.PDF 211.406KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V228-3609.PDF 211.49KB
Recall Quarterly Report #1, 2023-2
RCLQRT-23V228-1889.PDF 211.49KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V228-0942.PDF 211.491KB
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SEOCONTENT-START
Service Bulletin 23-032
September 29, 2023 Version 4
Safety Recall: 2007–11 CR-V Rear Frame Brace
Supersedes 23-032, dated May 16, 2023, to revise the information highlighted in yellow
AFFECTED VEHICLES
Year Model Trim VIN Range
2007–11 CR-V ALL Check the iN VIN status for eligibility.
REVISION SUMMARY
• Under REQUIRED MATERIALS, touch up paint was added.
• Under INSPECTION PROCEDURE, a video was added; step 7 and 11 was changed.
BACKGROUND
In salt belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and dirt,
could enter the rear frame through the rear frame drainage points. This de-icing mixture can accumulate along the rear
frame, where it connects to the rear suspension trailing arm. Over time, accumulated de-icing agents/mud/dirt mixture
may cause internal corrosion. As a result of this condition, the rear suspension trailing arm may detach/separate while
driving, increasing the risk of a crash.
The vehicle may be deemed not repairable after an inspection, depending upon the condition of the vehicle and
inspection results. Notify the customer prior to work being started.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this safety recall.
Do an iN VIN status inquiry to verify eligibility.
Some vehicles affected by this campaign may be in your new or used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the
customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety
recall, do a VIN status inquiry before selling it.
CORRECTIVE ACTION
Install the trailing arm holder kit.
CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
© 2023 American Honda Motor Co., Inc. — All Rights Reserved Page 1 of 10
PARTS INFORMATION
Part Name Part Number Quantity
Trailing Arm Holder Kit 06730-SWA-325 1
TOOLS INFORMATION
Part Name Part Number Quantity
3/8” X 3/4” Drill Guide 07AAG-SWAA200 1
True Digital Video Inspection Scope BK5600DUAL55 1
This tool has been auto-shipped to dealers in the salt-belt states. It is available to dealers outside of the salt-belt states
through the normal parts ordering process.
REQUIRED MATERIALS
Part Name Part Number Quantity
3/8” HSS Drill Bit (One drill bit repairs 7 vehicles). 07AAH-SWAA100 1
Touch Up Paint (One bottle repairs 85 vehicles). 08703-NH731P-ES 1
NOTE: Available through the normal parts ordering process.
WARRANTY CLAIM INFORMATION
Operation
Number
Description Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
4185A1 Inspect the rear
suspension (includes
photos and video clip).
0.5 hr 6RA00 UE300 A23032A 52370-SWA-A01
4181E5 Install the trailing arm
holder kit (includes
inspection).
0.8 hr 6RA00 UE300 A23032B 52370-SWA-A01
Page 2 of 10
INSPECTION PROCEDURE
Click here to view a video of the inspection procedure:
1. Put the vehicle on a lift.
2. Position the lift blocks under the vehicle’s front support points and rear support points.
NOTE: If the vehicle’s support points are compromised due to corrosion, please use best shop practices to lift the
vehicle.
3. Raise the lift a few inches, and rock the vehicle gently to be sure it is firmly supported.
4. Raise the lift to its full height and inspect the vehicle support points for solid contact with the lift blocks.
5. Remove both rear wheels.
6. Place an under-hoist stand under the trailing arm for support.
Page 3 of 10
7. Using an impact gun, attempt to remove the trailing arm front mounting bolt.
NOTE:
• No punch testing is required. Any perforation noted near the trailing arm mounts is not a concern; the trailing
arm is supported by the inner upper frame structure. Do not remove the trailing arm rear bolt.
• If both the front and rear trailing arm bolts are removed, wheel alignment is required.
• If the bolt does not loosen after attempting to use more force (i. e., higher torque impact gun, breaker bar) install
the wheels.
Was the trailing arm front mounting bolt removed successfully?
YES – If successfully able to remove the trailing arm front mounting bolt, reinstall and torque the trailing arm bolt to
115 N·m (84.6 lb-ft) and continue to the repair procedure.
NO – If the trailing arm front mounting bolt spins freely without being removed or the bolt does not loosen, re-install
the wheels and inform your Service Manager and/or Shop Foreman. The vehicle is not eligible for repair and the
Trailing Arm Holder kit cannot be installed on the vehicle.
State on the Repair Order that the vehicle was not fixed and the issue remains. Have the vehicle owner sign the
R/O acknowledging the inspection results and retain a copy of the R/O.
For trailing arm front bolts that do not loosen, take the required photos of the vehicle as shown in the
PHOTOGRAPH REQUIREMENTS section below. You will need to submit the photo files along with the warranty
claim. Upload your photos to Tech Line using the Tech Line Image Uploader tool on the iN. Create a Tech Line
contact using iN and with the access code contact Tech Line by phone to confirm receipt of the photos and vehicle
inspection details.
For trailing arm front bolts that spin freely without being removed, a short 3 second video at (720P and 20Mb max)
will be required. Email the video, VIN and the odometer photos to techline@ahm.honda.com and include “23-032
and VIN XXXX” in the subject line to provide the VIN number of the vehicle. Create a Tech Line contact using the iN
and with the access code contact Tech Line by phone to confirm receipt of the video, VIN, photos and vehicle
inspection details.
8. Repeat steps 6 and 7 on the opposite side.
Page 4 of 10
PHOTOGRAPH REQUIREMENTS
REAR TRAILING ARM FRONT BOLT TEST – UNSUCCESSFUL REMOVAL
9. Photo of VIN label on the left B-pillar.
10. Photo of the odometer reading (not the trip reading).
11. Photos of the failed trailing arm mount.
For trailing arm front bolts that do not loosen, take the following photos as shown below:
NOTE: The following photos are to be captured using the previously provided borescope Snap-on BK5600DUAL55
or any equivalent commercially available tool. The reference pictures below show the borescope entry locations and
camera orientation, as well as examples of the stiffener inner structure.
Photo of the trailing arm mount collar.
Photo of the trailing arm mount nut.
Page 5 of 10
For trailing arm front bolts that spin, take a 3 second video clip showing the trailing arm front bolt spinning. Video
should be 720p resolution and under 20Mb in size.
NOTE: Video clip, VIN and odometer photos will need to be emailed to techline@ahm.honda.com, and include
“23-032 and VIN XXXX” in the subject line to provide the VIN number of the vehicle.
Page 6 of 10
REPAIR PROCEDURE
1. From the trailing arm holder kit, install the bolt guide wire around the threads of the 10×62 bolt. Then, insert into the
frame insert washer.
NOTE: Make sure the engraving THIS SIDE UP on the washer is facing up.
NOTE: Due to an excessive layer of protected zinc (galvanized bolt), the 10mm nut is difficult to hand tighten.
Before installing the guide wire clean the bolt threads. Use a 10mm x 1.25mm machine thread die or, if a tool is not
available, use a socket or wrench to move the 10mm nut up and down the bolt (10×62) until the bolt and nut can be
hand-tightened.
Page 7 of 10
2. Insert the assembled bolt with guide wire and frame insert washer into the underbody opening.
3. Line up the brace.
4. Loosely install the rear trailing arm front mounting bolt (do not torque to spec).
Page 8 of 10
5. From the underside, remove the bolt guide wire and hand-tighten the 10mm nut. Use a downward force on the bolt
(10×62) until it is loosely tightened.
6. Before tightening the underbody bolts, make sure that the brace is sitting flush against the wheel well in both
directions as shown below.
7. Once the brace is positioned against the wheel well, torque the rear trailing arm front mounting bolt to 115 N.m (85
lb-ft) first, then torque the rear brace bolt to 38 N.m (28 lb-ft).
Page 9 of 10
8. From the wheel well side, place the drill guide into one of the brace openings and use the 3/8 bit to drill into the
wheel-well body. Drill both holes.
• Use a vacuum to remove any metal shavings.
• Apply touch-up paint around both drilled holes to prevent any new corrosion to the body.
9. Align the support bracket with the two bolts from the brace and place into the body. Then install the two 8mm nuts,
and torque them to 21 N.m (15.5 lb-ft).
10. Repeat steps 1 through 9 on the opposite side of the vehicle.
11. Install the tires and lower the vehicle.
END
Page 10 of 10
**************************************************************************************************************
IMPORTANT SAFETY RECALL
This notice applies to your vehicle:
May 2023
Dear ,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Honda has decided that a defect
which relates to motor vehicle safety exists in certain 2007–2011 model year CR-V vehicles.
Why my vehicle is under recall: Corrosion can form in the rear frame due to the accumulation of road de-icing agents
mixed with mud and water. As a result, the rear frame can deteriorate and the rear
trailing arm may fall off. A detached rear trailing arm can cause a loss of vehicle
control, increasing the risk of a crash or injury.
What Honda will do: Your Honda dealer will inspect the rear frame for corrosion. Depending on the extent
of corrosion, the dealer may attach a support brace to the rear frame and/or repair
the rear frame, for FREE. Honda estimates that the repair will take 1 hour and 30
minutes to complete. However, your dealer can provide you with a better estimate of
the overall time for this service visit, as it may be necessary to make your vehicle
available for a longer period of time. If the rear frame cannot be repaired, Honda may
offer to repurchase the vehicle from you.
What we need you to do: Please call any authorized Honda dealer and schedule an appointment to have
your vehicle repaired for FREE.
If you are not the only driver of this vehicle, please advise all other drivers and
passengers of this important information.
• Check recall information for your vehicle by accessing the Honda Recall Lookup
tool at www.recalls.honda.com and entering your Vehicle Identification Number (VIN).
• If you have questions or concerns, we encourage you to:
❍ contact your local Honda automobile dealer; or
❍ chat with our 24/7 virtual agent “Ask Dave” at askdave.honda.com; or
❍ email or chat by going to www.mygarage.honda.com/s/help-honda; or
❍ visit Twitter @HondaCustSvc; or
❍ call American Honda’s Customer Support & Campaign Center at 1-888-234-2138
Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time.
If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement;
please contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138 to determine potential eligibility and
for instructions on how to request reimbursement.
If you no longer own this vehicle or if any of the information is not correct, please complete and return the enclosed prepaid
Information Change Card as soon as possible. If you are a lessor of this vehicle, federal regulations require you to forward this
notice to your lessee within ten days.
If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and
within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a
complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington,
DC 20590. Alternatively, you may call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or
go to http://www.safercar.gov.
We sincerely apologize for any inconvenience this recall may cause, but please be assured that your safety is our first concern.
Sincerely,
American Honda Motor Co., Inc.
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., – P.O. Box 2215
Torrance, CA 90509-9870
6RA Initial
NHTSA Recall Number: 23V-228
Honda Campaign Number: UE3
Service Bulletin Number: 23-032
6RA Initial
CAMPAÑA DE SEGURIDAD URGENTE
Esta notificación aplica a su vehículo:
Mayo del 2023
Estimado ,
Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad
del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés). Honda ha determinado
que existe un defecto el cual está relacionado con la seguridad del vehículo en algunos vehículos modelo CR-V año
modelo 2007–2011.
¿Por qué mi vehículo está bajo La corrosión se puede formar en el bastidor trasero debido a la acumulación de
esta campaña de seguridad?: agentes descongelantes para las carreteras mezclados con lodo y agua. Como
resultado, el bastidor trasero puede deteriorarse y el brazo de arrastre trasero
(también conocido como brazo reactor trasero) puede caerse. Un brazo de arrastre
trasero desprendido puede provocar la pérdida de control del vehículo, aumentando
el riesgo de una colisión o lesión.
¿Qué hará Honda?: Su concesionario Honda inspeccionará el bastidor trasero en busca de corrosión.
Dependiendo de la extensión de la corrosión, el concesionario puede colocar un
refuerzo de apoyo en el bastidor trasero y/o reparar el bastidor trasero, de forma
GRATUITA. Honda estima que la reparación tomará 1 hora y 30 minutos para
completar. No obstante, su concesionario le puede ofrecer un mejor estimado del
tiempo total de esta visita de servicio, ya que pudiera ser necesario que su vehículo
esté disponible por un periodo más largo. Si el bastidor trasero no se puede reparar,
Honda podría ofrecerle comprarle el vehículo.
¿Qué necesitamos que Por favor llame a cualquier concesionario autorizado Honda y programe una cita
usted haga?: para la reparación de su vehículo de forma GRATUITA.
Si usted no es el único conductor de este vehículo, por favor informe a todos los
conductores y pasajeros sobre esta información importante.
• Verifique la información de la campaña de seguridad de su vehículo ingresando
en la herramienta Honda Recall Lookup en www.recalls.honda.com e ingresando
su Número de identificación del vehículo (VIN).
• Si usted tiene preguntas o inquietudes, le recomendamos que:
❍ comuníquese con su concesionario de automóviles Honda local; o
❍ por correo electrónico o por medio de chat en
www.mygarage.honda.com/s/help-honda ; o
❍ visite Twitter @HondaCustSvc; o
❍ llame al Centro de Apoyo al Cliente y Campañas de American Honda al
1-888-234-2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., hora del Pacífico.
Si usted ha pagado por realizar las reparaciones de la campaña de seguridad específica en su vehículo, usted puede ser
elegible para el reembolso, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al
1-888-234-2138 para determinar la elegibilidad potencial y para las instrucciones sobre cómo solicitar el reembolso.
Si ya no es el propietario de este vehículo o si alguna información no está correcta, por favor complete, firme y devuelva lo más
pronto posible la Tarjeta de Cambio de Información anexa, con el porte pagado. Si usted es el arrendador de este vehículo, las
regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días.
Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin
cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez
el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic
Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también
puede comunicarse con el número de llamada sin costo (Toll-free) Vehicle Safety Hotline de NHTSA al 1-888-327-4236
(TTY 1-800-424-9153), o visitar la página http://www.safercar.gov.
Sinceramente le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta campaña de seguridad,
pero tenga garantizado que su seguridad es nuestra principal preocupación.
Atentamente,
American Honda Motor Co., Inc.
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., – P.O. Box 2215
Torrance, CA 90509-9870
Número de campaña de seguridad NHTSA: 23V-228
Número de campaña de Honda: UE3
Número de boletín de servicio: 23-032
**************************************************************************************************************
DATE: March 31, 2023
TO: All Honda Sales, Service & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: Stop Sale/Safety Recall: 200 7-2011 CR-V Rear Frame Corrosion
On March 30, 2023, American Honda notified NHTSA of a stop sale and safety recall for certain model year 2007-2011
CR-V units. When exposed to certain road conditions, including road salt, for an extended period of time, the rear frame
may corrode, potentially allowing the trailing arm to detach, which may increase the risk of a crash. Refer to your
eResponsibility report or perform an iN VIN status inquiry to determine which units in your inventory are
affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
BACKGROUND
In salt-belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and dirt,
could enter the rear frame through the rear frame drainage points and accumulate along the rear frame where the
suspension rear trailing arm is mounted. Over time, the accumulated de-icing agents/ mud/ dirt mixture may cause
internal corrosion. As a result of this condition, the rear suspension trailing arm may detach/separate while driving.
REPAIR
Repair procedures are currently unavailable at launch. We will notify you when repair procedures become available.
PARTS
Parts are currently unavailable at launch. We will notify you when parts become available.
TOOLS
Tools are currently unavailable at launch. We will notify you wh en tools become available.
SERVICE BULLETIN
Placeholder Ser vice Bulletin 23-025, Safety Recall: 2007-11 CR-V Rear Frame Stop Sale has posted to the Service
Information Search (SI S} as of March 31, 2023 . A revised bulletin including repair, parts, tools, and warranty claim
information will be posted to the SIS at a later date.
CUSTOMER NOTIFICATION
American Honda expects to begin customer notification by mid-May 2023.
As always, perform an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any
open campaigns.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-228
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAY 08, 2023 NHTSA Recall No. : 23V-228 Manufacturer Recall No. : UE3 Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 616,128 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2007-2011 Honda CR-V Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing, sales, and vehicle registration records. The manufacturing range reflects all possible vehicles that could potentially experience the problem. The recall is specific to vehicles sold or ever registered in the salt-belt region (Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin). There have been no reports of occurrences to vehicles sold outside the salt-belt region. Production Dates : MAR 06, 2006 – DEC 05, 2011
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : In salt-belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and water, could enter the rear frame through drainage/positioning holes when the vehicle is driven through flooded areas or puddles at high speeds. Over time, the accumulated de-icing agents/mud/ water mixture could cause corrosion to the frame’s internal structure. If this occurs, the rear trailing arm can fall off.
FMVSS 1 : NR
FMVSS 2 : NR Part 573 Safety Recall Report 23V-228 Page 2 Description of the Safety Risk : The corrosion to the frame’s internal structure can cause the rear trailing arm to fall off, increasing the risk of a crash or injury.
Description of the Cause : Accumulation of de-icing agents/mud/water mixture enters the rear frame through drainage/positioning holes when the vehicle is driven through flooded areas or puddles at high speeds, causing the frame’s internal structure to corrode. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SXS-A00 Component Name 2 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SXT-A00 Component Name 3 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SWA-A00 Component Name 4 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SWB-A00 Supplier Identification : Component Manufacturer
Name : American Honda Motor Co., Inc.
Address : 1919 Torrance Blvd. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-228 Page 3 Torrance California 90501 Country : United States Chronology :
January 18, 2019
Honda submitted Foreign Recall Report 19F-012, informing NHTSA of a foreign recall in Canada for rear frame corrosion in certain 2007-2011 model year CR-Vs. After a market study of US market vehicles located in the Northeast region, Honda determined the rate of rear frame corrosion would not affect the structural integrity for the useful life of the vehicles due to fewer unpaved roads and lower sand/salt usage in the region as compared to Canada. March 12, 2019
Honda received a market report on rear frame corrosion in the US market. April 2019 – June 2019
Honda received additional claims for rear frame corrosion. July 15, 2020
Honda repurchased a vehicle after observing rear frame corrosion and began to investigate the issue. November 18, 2021
Honda expanded the investigation to focus on the accumulation of water/mud to the rear frame. Honda also continued a US market survey to investigate the potential of corrosion from de-icing agents. March 6, 2023
Honda’s investigations confirmed the combination of water/mud accumulation to the rear frame and the increased use of de-icing agents in US salt belt states can cause rear frame corrosion rate equivalent to that for the recalled vehicles in Canada in 2019. Additionally, Honda identified the affected range of vehicles based on market occurrences and market survey results. March 23, 2023
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of March 23, 2023, Honda has received 61 customer complaints from the US market between September 2018 through March 2023, and no reports of fatalities or injuries related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-228
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Dealers will inspect the rear frame for corrosion and determine the
remedy based on the ability to remove the rear trailing arm bolt.
If the rear trailing arm bolt can be removed, the dealer will attach a support brace to the rear frame which will lower the risk of a severe crash if the trailing arm fails. Should the trailing arm bolt fall off with the trailing arm held on by the bracket, the dealer will either,
1) repair the frame, or
2) offer to repurchase the vehicle. If the rear trailing arm bolt cannot be removed, the dealer will either:
1) repair the frame, or
2) offer to repurchase the vehicle. Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/31/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-228
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAR 30, 2023 NHTSA Recall No. : 23V-228 Manufacturer Recall No. : XDZ Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 563,711 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2007-2011 Honda CR-V Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing, sales, and vehicle registration records. The manufacturing range reflects all possible vehicles that could potentially experience the problem. The recall is specific to vehicles sold or ever registered in the salt-belt region (Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin). There have been no reports of occurrences to vehicles sold outside the salt-belt region. Production Dates : MAR 06, 2006 – DEC 05, 2011
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : In salt-belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and water, could enter the rear frame through drainage/positioning holes when the vehicle is driven through flooded areas or puddles at high speeds. Over time, the accumulated de-icing agents/mud/ water mixture could cause corrosion to the frame’s internal structure. If this occurs, the rear trailing arm can fall off.
FMVSS 1 : NR
FMVSS 2 : NR Part 573 Safety Recall Report 23V-228 Page 2 Description of the Safety Risk : The corrosion to the frame’s internal structure can cause the rear trailing arm to fall off, increasing the risk of a crash or injury.
Description of the Cause : Accumulation of de-icing agents/mud/water mixture enters the rear frame through drainage/positioning holes when the vehicle is driven through flooded areas or puddles at high speeds, causing the frame’s internal structure to corrode. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SXS-A00 Component Name 2 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SXT-A00 Component Name 3 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SWA-A00 Component Name 4 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SWB-A00 Supplier Identification : Component Manufacturer
Name : NR Address : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-228 Page 3 NR
Country : NR Chronology :
January 18, 2019
Honda submitted Foreign Recall Report 19F-012, informing NHTSA of a foreign recall in Canada for rear frame corrosion in certain 2007-2011 model year CR-Vs. After a market study of US market vehicles located in the Northeast region, Honda determined the rate of rear frame corrosion would not affect the structural integrity for the useful life of the vehicles due to fewer unpaved roads and lower sand/salt usage in the region as compared to Canada. March 12, 2019
Honda received a market report on rear frame corrosion in the US market. April 2019 – June 2019
Honda received additional claims for rear frame corrosion. July 15, 2020
Honda repurchased a vehicle after observing rear frame corrosion and began to investigate the issue. November 18, 2021
Honda expanded the investigation to focus on the accumulation of water/mud to the rear frame. Honda also continued a US market survey to investigate the potential of corrosion from de-icing agents. March 6, 2023
Honda’s investigations confirmed the combination of water/mud accumulation to the rear frame and the increased use of de-icing agents in US salt belt states can cause rear frame corrosion rate equivalent to that for the recalled vehicles in Canada in 2019. Additionally, Honda identified the affected range of vehicles based on market occurrences and market survey results. March 23, 2023
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of March 23, 2023, Honda has received 61 customer complaints from the US market between September 2018 through March 2023, and no reports of fatalities or injuries related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-228
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Dealers will inspect the rear frame for corrosion and determine the
remedy based on the ability to remove the rear trailing arm bolt.
If the rear trailing arm bolt can be removed, the dealer will attach a support brace to the rear frame which will lower the risk of a severe crash if the trailing arm fails. Should the trailing arm bolt fall off with the trailing arm held on by the bracket, the dealer will either,
1) repair the frame, or
2) offer to repurchase the vehicle. If the rear trailing arm bolt cannot be removed, the dealer will either:
1) repair the frame, or
2) offer to repurchase the vehicle. Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/31/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-228
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) APR 07, 2023 NHTSA Recall No. : 23V-228 Manufacturer Recall No. : ME2 Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 563,711 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2007-2011 Honda CR-V Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing, sales, and vehicle registration records. The manufacturing range reflects all possible vehicles that could potentially experience the problem. The recall is specific to vehicles sold or ever registered in the salt-belt region (Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin). There have been no reports of occurrences to vehicles sold outside the salt-belt region. Production Dates : MAR 06, 2006 – DEC 05, 2011
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : In salt-belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and water, could enter the rear frame through drainage/positioning holes when the vehicle is driven through flooded areas or puddles at high speeds. Over time, the accumulated de-icing agents/mud/ water mixture could cause corrosion to the frame’s internal structure. If this occurs, the rear trailing arm can fall off.
FMVSS 1 : NR
FMVSS 2 : NR Part 573 Safety Recall Report 23V-228 Page 2 Description of the Safety Risk : The corrosion to the frame’s internal structure can cause the rear trailing arm to fall off, increasing the risk of a crash or injury.
Description of the Cause : Accumulation of de-icing agents/mud/water mixture enters the rear frame through drainage/positioning holes when the vehicle is driven through flooded areas or puddles at high speeds, causing the frame’s internal structure to corrode. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SXS-A00 Component Name 2 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SXT-A00 Component Name 3 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SWA-A00 Component Name 4 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SWB-A00 Supplier Identification : Component Manufacturer
Name : American Honda Motor Co., Inc.
Address : 1919 Torrance Blvd. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-228 Page 3 Torrance California 90501 Country : United States Chronology :
January 18, 2019
Honda submitted Foreign Recall Report 19F-012, informing NHTSA of a foreign recall in Canada for rear frame corrosion in certain 2007-2011 model year CR-Vs. After a market study of US market vehicles located in the Northeast region, Honda determined the rate of rear frame corrosion would not affect the structural integrity for the useful life of the vehicles due to fewer unpaved roads and lower sand/salt usage in the region as compared to Canada. March 12, 2019
Honda received a market report on rear frame corrosion in the US market. April 2019 – June 2019
Honda received additional claims for rear frame corrosion. July 15, 2020
Honda repurchased a vehicle after observing rear frame corrosion and began to investigate the issue. November 18, 2021
Honda expanded the investigation to focus on the accumulation of water/mud to the rear frame. Honda also continued a US market survey to investigate the potential of corrosion from de-icing agents. March 6, 2023
Honda’s investigations confirmed the combination of water/mud accumulation to the rear frame and the increased use of de-icing agents in US salt belt states can cause rear frame corrosion rate equivalent to that for the recalled vehicles in Canada in 2019. Additionally, Honda identified the affected range of vehicles based on market occurrences and market survey results. March 23, 2023
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of March 23, 2023, Honda has received 61 customer complaints from the US market between September 2018 through March 2023, and no reports of fatalities or injuries related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-228
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Dealers will inspect the rear frame for corrosion and determine the
remedy based on the ability to remove the rear trailing arm bolt.
If the rear trailing arm bolt can be removed, the dealer will attach a support brace to the rear frame which will lower the risk of a severe crash if the trailing arm fails. Should the trailing arm bolt fall off with the trailing arm held on by the bracket, the dealer will either,
1) repair the frame, or
2) offer to repurchase the vehicle. If the rear trailing arm bolt cannot be removed, the dealer will either:
1) repair the frame, or
2) offer to repurchase the vehicle. Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/31/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-228
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) APR 05, 2023 NHTSA Recall No. : 23V-228 Manufacturer Recall No. : XDZ Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 563,711 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2007-2011 Honda CR-V Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing, sales, and vehicle registration records. The manufacturing range reflects all possible vehicles that could potentially experience the problem. The recall is specific to vehicles sold or ever registered in the salt-belt region (Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin). There have been no reports of occurrences to vehicles sold outside the salt-belt region. Production Dates : MAR 06, 2006 – DEC 05, 2011
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : In salt-belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and water, could enter the rear frame through drainage/positioning holes when the vehicle is driven through flooded areas or puddles at high speeds. Over time, the accumulated de-icing agents/mud/ water mixture could cause corrosion to the frame’s internal structure. If this occurs, the rear trailing arm can fall off.
FMVSS 1 : NR
FMVSS 2 : NR Part 573 Safety Recall Report 23V-228 Page 2 Description of the Safety Risk : The corrosion to the frame’s internal structure can cause the rear trailing arm to fall off, increasing the risk of a crash or injury.
Description of the Cause : Accumulation of de-icing agents/mud/water mixture enters the rear frame through drainage/positioning holes when the vehicle is driven through flooded areas or puddles at high speeds, causing the frame’s internal structure to corrode. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SXS-A00 Component Name 2 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SXT-A00 Component Name 3 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SWA-A00 Component Name 4 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SWB-A00 Supplier Identification : Component Manufacturer
Name : American Honda Motor Co., Inc.
Address : 1919 Torrance Blvd. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-228 Page 3 Torrance California 90501 Country : United States Chronology :
January 18, 2019
Honda submitted Foreign Recall Report 19F-012, informing NHTSA of a foreign recall in Canada for rear frame corrosion in certain 2007-2011 model year CR-Vs. After a market study of US market vehicles located in the Northeast region, Honda determined the rate of rear frame corrosion would not affect the structural integrity for the useful life of the vehicles due to fewer unpaved roads and lower sand/salt usage in the region as compared to Canada. March 12, 2019
Honda received a market report on rear frame corrosion in the US market. April 2019 – June 2019
Honda received additional claims for rear frame corrosion. July 15, 2020
Honda repurchased a vehicle after observing rear frame corrosion and began to investigate the issue. November 18, 2021
Honda expanded the investigation to focus on the accumulation of water/mud to the rear frame. Honda also continued a US market survey to investigate the potential of corrosion from de-icing agents. March 6, 2023
Honda’s investigations confirmed the combination of water/mud accumulation to the rear frame and the increased use of de-icing agents in US salt belt states can cause rear frame corrosion rate equivalent to that for the recalled vehicles in Canada in 2019. Additionally, Honda identified the affected range of vehicles based on market occurrences and market survey results. March 23, 2023
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of March 23, 2023, Honda has received 61 customer complaints from the US market between September 2018 through March 2023, and no reports of fatalities or injuries related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-228
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Dealers will inspect the rear frame for corrosion and determine the
remedy based on the ability to remove the rear trailing arm bolt.
If the rear trailing arm bolt can be removed, the dealer will attach a support brace to the rear frame which will lower the risk of a severe crash if the trailing arm fails. Should the trailing arm bolt fall off with the trailing arm held on by the bracket, the dealer will either,
1) repair the frame, or
2) offer to repurchase the vehicle. If the rear trailing arm bolt cannot be removed, the dealer will either:
1) repair the frame, or
2) offer to repurchase the vehicle. Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/31/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-228
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAY 03, 2023 NHTSA Recall No. : 23V-228 Manufacturer Recall No. : ME2 Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 616,128 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2007-2011 Honda CR-V Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing, sales, and vehicle registration records. The manufacturing range reflects all possible vehicles that could potentially experience the problem. The recall is specific to vehicles sold or ever registered in the salt-belt region (Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin). There have been no reports of occurrences to vehicles sold outside the salt-belt region. Production Dates : MAR 06, 2006 – DEC 05, 2011
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : In salt-belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and water, could enter the rear frame through drainage/positioning holes when the vehicle is driven through flooded areas or puddles at high speeds. Over time, the accumulated de-icing agents/mud/ water mixture could cause corrosion to the frame’s internal structure. If this occurs, the rear trailing arm can fall off.
FMVSS 1 : NR
FMVSS 2 : NR Part 573 Safety Recall Report 23V-228 Page 2 Description of the Safety Risk : The corrosion to the frame’s internal structure can cause the rear trailing arm to fall off, increasing the risk of a crash or injury.
Description of the Cause : Accumulation of de-icing agents/mud/water mixture enters the rear frame through drainage/positioning holes when the vehicle is driven through flooded areas or puddles at high speeds, causing the frame’s internal structure to corrode. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SXS-A00 Component Name 2 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SXT-A00 Component Name 3 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SWA-A00 Component Name 4 : FLOOR COMP, REAR Component Description : FLOOR COMP, REAR Component Part Number : 65500-SWB-A00 Supplier Identification : Component Manufacturer
Name : American Honda Motor Co., Inc.
Address : 1919 Torrance Blvd. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-228 Page 3 Torrance California 90501 Country : United States Chronology :
January 18, 2019
Honda submitted Foreign Recall Report 19F-012, informing NHTSA of a foreign recall in Canada for rear frame corrosion in certain 2007-2011 model year CR-Vs. After a market study of US market vehicles located in the Northeast region, Honda determined the rate of rear frame corrosion would not affect the structural integrity for the useful life of the vehicles due to fewer unpaved roads and lower sand/salt usage in the region as compared to Canada. March 12, 2019
Honda received a market report on rear frame corrosion in the US market. April 2019 – June 2019
Honda received additional claims for rear frame corrosion. July 15, 2020
Honda repurchased a vehicle after observing rear frame corrosion and began to investigate the issue. November 18, 2021
Honda expanded the investigation to focus on the accumulation of water/mud to the rear frame. Honda also continued a US market survey to investigate the potential of corrosion from de-icing agents. March 6, 2023
Honda’s investigations confirmed the combination of water/mud accumulation to the rear frame and the increased use of de-icing agents in US salt belt states can cause rear frame corrosion rate equivalent to that for the recalled vehicles in Canada in 2019. Additionally, Honda identified the affected range of vehicles based on market occurrences and market survey results. March 23, 2023
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of March 23, 2023, Honda has received 61 customer complaints from the US market between September 2018 through March 2023, and no reports of fatalities or injuries related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-228
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Dealers will inspect the rear frame for corrosion and determine the
remedy based on the ability to remove the rear trailing arm bolt.
If the rear trailing arm bolt can be removed, the dealer will attach a support brace to the rear frame which will lower the risk of a severe crash if the trailing arm fails. Should the trailing arm bolt fall off with the trailing arm held on by the bracket, the dealer will either,
1) repair the frame, or
2) offer to repurchase the vehicle. If the rear trailing arm bolt cannot be removed, the dealer will either:
1) repair the frame, or
2) offer to repurchase the vehicle. Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production :
Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/31/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 31, 2023 – MAR 31, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported
SEOCONTENT-END
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