Side-View Mirrors May Detach – 2020-2021 Honda Pilot & Ridgeline, & 2020-2022 Passport & Odyssey

SEOCONTENT-START

IMPORTANT SAFETY RECALL
This notice applies to your vehicle:
May 2023
Dear ,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Honda has decided that certain
2020–2021 model year Honda Pilot and Ridgeline and 2020–2022 model year Honda Passport and Odyssey vehicles fail to
conform to Federal Motor Vehicle Safety Standard No. 111, “Rear Visibility..”
Why my vehicle is under recall: Due to improper manufacturing of the left and right side view mirrors, the mirror glass
can detach. Detached mirror glass may impair rear visibility, increasing the risk of a
crash or injury.
What Honda will do: Due to a limited supply of parts, at this time Honda is only repairing vehicles with
mirror(s) which have detached and/or fallen off. When more replacement parts
become available, Honda will send a follow-up letter so you can then bring your
vehicle in for repair.
When parts are available, your Honda dealer will replace the left and right mirror for
FREE. Honda estimates the repair will take approximately 20 minutes. However, your
dealer can provide you with a better estimate of the overall time for this service visit,
as it may be necessary to make your vehicle available for a longer period of time.
What we need you to do: If your vehicle’s mirror(s) have detached and/or fallen off, please contact your
Honda dealer to have your vehicle inspected and repaired for FREE if it was
not the result of a crash. Otherwise, we ask for your patience while we prepare
replacement parts. Once you receive a follow-up letter from Honda notifying you
that replacements parts are available, please call any authorized Honda dealer
and make an appointment to repair your vehicle.
• Check recall information for your vehicle by accessing the Honda Recall Lookup
tool at www.recalls.honda.com and entering your Vehicle Identification Number (VIN).
• If you have questions or concerns, we encourage you to:
❍ contact your local Honda automobile dealer; or
❍ chat with our 24/7 virtual agent “Ask Dave” at askdave.honda.com; or
❍ email or chat by going to www.mygarage.honda.com/s/help-honda; or
❍ visit Twitter @HondaCustSvc; or
❍ call American Honda’s Customer Support & Campaign Center at 1-888-234-2138
Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time.
If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement;
please contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138 to determine potential eligibility and
for instructions on how to request reimbursement.
If you no longer own this vehicle or if any of the information is not correct, please complete and return the enclosed prepaid
Information Change Card as soon as possible. If you are a lessor of this vehicle, federal regulations require you to forward this
notice to your lessee within ten days.
If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and
within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a
complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington,
DC 20590. Alternatively, you may call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or
go to http://www.safercar.gov.
We sincerely apologize for any inconvenience this recall may cause, but please be assured that your safety is our first concern.
Sincerely,
American Honda Motor Co., Inc.
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., – P.O. Box 2215
Torrance, CA 90509-9870
6MU Interim
NHTSA Recall Number: 23V-174
Honda Campaign Number: FE5
Service Bulletin Number: 23-035
6MU Interim
CAMPAÑA DE SEGURIDAD URGENTE
Esta notificación aplica a su vehículo:
Mayo del 2023
Estimado ,
Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad
del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés). Honda ha
determinado que ciertos vehículos Honda Pilot y Ridgeline año modelo 2020–2021 y ciertos vehículos Honda Passport y
Odyssey año modelo 2020–2022 fallaron con el cumplimiento de la Norma Federal de para Vehículos de Motor No. 111,
“Rear Visibility” (Visibilidad trasera).
¿Por qué mi vehículo está bajo Debido a la fabricación incorrecta de los espejos retrovisores laterales izquierdo y
esta campaña de seguridad?: derecho, el vidrio del espejo puede desprenderse. El vidrio del espejo desprendido
puede afectar la visibilidad trasera, aumentando el riesgo de una colisión o lesión.
¿Qué hará Honda?: Debido a un suministro limitado de repuestos, en este momento Honda solo está
reparando vehículos con espejos que se hayan desprendido y/o caído. Cuando
haya más repuestos de reemplazo disponibles, Honda le enviará una carta de
seguimiento para que pueda llevar su vehículo a reparar.
Cuando los repuestos estén disponibles, su concesionario Honda reemplazará los
espejos izquierdo y derecho de forma GRATUITA. Honda estima que la reparación
tomará aproximadamente 20 minutos. No obstante, su concesionario le puede
ofrecer un mejor estimado del tiempo total de esta visita de servicio, ya que pudiera
ser necesario que su vehículo esté disponible por un periodo más largo.
¿Qué necesitamos que Si los espejos de su vehículo se han desprendido o caído, comuníquese con su
usted haga?: concesionario Honda para que inspeccionen y reparen su vehículo de forma
GRATUITA si no fue el resultado de un choque. De lo contrario, le pedimos que
tenga paciencia mientras nosotros preparamos los repuestos de reemplazo. Una
vez que usted reciba una carta de seguimiento de Honda notificándole que los
repuestos de reemplazo están disponibles, por favor comuníquese con cualquier
concesionario autorizado Honda y haga una cita para reparar su vehículo.
Si usted no es el único conductor de este vehículo, por favor informe a todos
los conductores y pasajeros sobre esta información importante.
• Verifique la información de la campaña de seguridad de su vehículo ingresando
en la herramienta Honda Recall Lookup en www.recalls.honda.com e ingresando
su Número de identificación del vehículo (VIN).
• Si usted tiene preguntas o inquietudes, le recomendamos que:
❍ comuníquese con su concesionario de automóviles Honda local; o
❍ visite Twitter @HondaCustSvc; o
❍ llame al Centro de Apoyo al Cliente y Campañas de American Honda al
1-888-234-2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., hora del Pacífico.
Si usted ha pagado por realizar las reparaciones de la campaña de seguridad específica en su vehículo, usted puede ser
elegible para el reembolso, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al
1-888-234-2138 para determinar la elegibilidad potencial y para las instrucciones sobre cómo solicitar el reembolso.
Si ya no es el propietario de este vehículo o si alguna información no está correcta, por favor complete, firme y devuelva lo más
pronto posible la Tarjeta de Cambio de Información anexa, con el porte pagado. Si usted es el arrendador de este vehículo, las
regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días.
Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin
cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez
el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic
Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también
puede comunicarse con el número de llamada sin costo (Toll-free) Vehicle Safety Hotline de NHTSA al 1-888-327-4236
(TTY 1-800-424-9153), o visitar la página http://www.safercar.gov.
Sinceramente le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta campaña de seguridad,
pero tenga garantizado que su seguridad es nuestra principal preocupación.
Atentamente,
American Honda Motor Co., Inc.
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., – P.O. Box 2215
Torrance, CA 90509-9870
Número de campaña de seguridad NHTSA: 23V-174
Número de campaña de Honda: FE5
Número de boletín de servicio: 23-035

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Service Bulletin 23-035
May 16, 2023 Version 2
Safety Recall: 2020–22 Multi-Model Door Mirror Glass
Supersedes 23-035, dated April 28, 2023, to revise the information highlighted in yellow.
AFFECTED VEHICLES
Year Model Trim VIN Range
2020–22 Odyssey ALL Check the iN VIN status for eligibility.
2020–22 Passport ALL Check the iN VIN status for eligibility.
2020–21 Pilot ALL Check the iN VIN status for eligibility.
2020–21 Ridgeline ALL Check the iN VIN status for eligibility.
REVISION SUMMARY
Under REPAIR PROCEDURE, step 4 and 6 was updated.
BACKGROUND
Due to improper manufacturing, the glass may not adhere properly to the back plate of the door mirror assembly and
detach. This could impair rearward visibility, increasing the risk of crash or injury and resulting in noncompliance with
FMVSS 111.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your new or used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the
customer or anyone else harmed as a result of such failure. Before selling a vehicle in inventory, always check if it is
affected by a safety recall by conducting a VIN status inquiry.
CORRECTIVE ACTION
Replace both the left and right side door mirrors.
CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
© 2023 American Honda Motor Co., Inc. — All Rights Reserved Page 1 of 5
PARTS INFORMATION
Part Name Part Number Quantity
Left Mirror Set (Odyssey) 76253-THR-A12 1
Right Mirror Set (Odyssey) 76203-THR-A11 1
Left Mirror Set (Passport, Pilot, Ridgeline) 76254-T6Z-A21 1
Right Mirror Set (Passport, Pilot, Ridgeline) 76204-TG7-A11 1
WARRANTY CLAIM INFORMATION
Operation
Number
Description Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
8201Y5 Odyssey: Replace both
left and right side door
mirrors (includes
function check).
0.3 hr 6MU00 FE500 A23035A 76253-THR-A12
8201Y5 Pilot, Passport,
Ridgeline: Replace both
left and right side door
mirrors (includes
function check).
0.3 hr 6MU00 FE500 A23035B 76204-TG7-A11
REPAIR PROCEDURE
1. Carefully push on the top-right corner of the mirror holder to create an opening on the lower-left-hand corner
between the mirror holder and the mirror housing.
Page 2 of 5
2. Insert a flat-tip screwdriver next to the retaining tab as shown, and twist the screwdriver to release the retaining tab.
Release the other retaining tabs and remove the mirror holder.
3. With mirror defogger: Carefully disconnect the terminals.
Installing the mirror
4. For Odyssey driver side mirror only, make sure to install the two long tabs (placed on the mirror backing for
packaging purposes) onto the new mirror.
5. Connect the heater wire terminals.
Page 3 of 5
6. Install the mirror glass onto the actuator by pressing evenly at the center of the mirror to engage the retaining tabs.
Installation tips:
• Using the palm of your hand, apply firm pressure to the center of the mirror.
• While applying pressure to the mirror, you should feel the (8) clips engaging into the actuator base.
• Run your finger, pushing in and out, along the full outer edge of the mirror to ensure proper installation. If you
feel any looseness at any point, remove and reinstall the mirror.
Page 4 of 5
• After installation, check the mirror image for any distortion/waviness. If you find an area that is distorted/wavy,
make sure all the clips are set.
7. Repeat steps 1 through 6 on the opposite side.
8. Check the mirror functions.
END
Page 5 of 5

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AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., P.O. Box 2215
Torrance, CA 90509-9870
NHTSA Recall Number: 23V-174
Honda Campaign Number: FE5
Service Bulletin Number: 23-035
January 2024
Dear FIRSTNAME LASTNAME,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Honda has decided that certain 2020-2021 model year Honda Pilot and Ridgeline and 2020-2022 model year Honda Passport and Odyssey vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 111, “Rear Visibility.” In May 2023, a notice was mailed to inform you about this defect and that replacement parts needed to perform the repair were in limited availability. This notice is being sent to inform you that these parts are now available and you can bring your vehicle in for a free repair.
Why my vehicle is under recall: As stated in the initial notice, the mirror glass can detach from the left and right side view mirrors. A detached mirror glass may impair rear visibility, increasing the risk of a crash or injury.
What Honda will do: Your Honda dealer will replace the left and right mirror glass for FREE. Honda estimates the repair will take approximately 20 minutes. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time.
What we need you to do:
• Check recall information for your vehicle by accessing the Honda Recall Lookup tool at www.recalls.honda.com and entering your Vehicle Identification Number (VIN).
• If you have questions or concerns, we encourage you to:
o contact your local Honda automobile dealer; or
o chat with our 24/7 virtual agent “Ask Dave” at askdave.honda.com
o email or chat by going to mygarage.honda.com/s/help-honda
o visit Twitter @HondaCustSvc; or
o call American Honda’s Customer Support & Campaign Center at 1-888-234-2138 Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time.
If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement; please contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138 to determine potential eligibility and for instructions on how to request reimbursement.
If you no longer own this vehicle or if any of the information is not correct, please complete and return the enclosed prepaid Information Change Card as soon as possible. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
We sincerely apologize for any inconvenience this recall may cause, but please be assured that your safety is our first concern.
Sincerely,
American Honda Motor Co., Inc.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: XXXXXXXXXXXXXXXXX
Please call any authorized Honda dealer and schedule an appointment to have your vehicle repaired for FREE.
If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.
DIVISIÓN AUTOMOTRIZ
American Honda Motor Co., Inc.
1919 Torrance Blvd., P.O. Box 2215
Torrance, CA 90509-9870
Número de campaña de seguridad NHTSA: 23V-174
Número de campaña de Honda: FE5
Número de boletín de servicio: 23-035
Enero del 2023
Estimado FIRSTNAME LASTNAME,
Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés). Honda ha determinado que ciertos vehículos Honda Pilot y Ridgeline año modelo 2020-2021 y ciertos vehículos Honda Passport y Odyssey año modelo 2020-2022 fallaron con el cumplimiento de la Norma Federal de para Vehículos de Motor No. 111, “Rear Visibility” (Visibilidad trasera). En mayo del 2023, se envió una notificación para informarle sobre este defecto y que los repuestos necesarios para realizar la reparación tenían una disponibilidad limitada. Le estamos enviando esta notificación para informarle que estos repuestos ahora están disponibles y que puede traer su vehículo para una reparación gratuita.
¿Por qué mi vehículo está bajo esta campaña de seguridad?: Como se indica en la notificación inicial, el vidrio del espejo puede desprenderse de los espejos retrovisores laterales izquierdo y derecho. Un vidrio del espejo desprendido puede afectar la visibilidad trasera, aumentando el riesgo de una colisión o lesión.
¿Qué hará Honda?: Su concesionario Honda reemplazará el vidrio del espejo izquierdo y derecho de forma GRATUITA. Honda estima que la reparación tomará aproximadamente y 20 minutos. No obstante, su concesionario le puede ofrecer un mejor estimado del tiempo total de esta visita de servicio, ya que pudiera ser necesario que su vehículo esté disponible por un periodo más largo.
¿Qué necesitamos que usted haga?:
• Verifique la información de la campaña de seguridad de su vehículo ingresando en la herramienta Honda Recall Lookup en www.recalls.honda.com e ingresando su Número de identificación del vehículo (VIN).
• Si usted tiene preguntas o inquietudes, le recomendamos que:
o se comunique con su concesionario de automóviles Honda local; o
o por correo electrónico o por medio de chat en mygarage.honda.com/s/help-honda
o visite Twitter @HondaCustSvc; o
o llame al Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., Hora del Pacífico.
Si usted ha pagado por realizar las reparaciones de la campaña de seguridad específica en su vehículo, usted puede ser elegible para el reembolso, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 para determinar la elegibilidad potencial y para las instrucciones sobre cómo solicitar el reembolso.
Si ya no es el propietario de este vehículo o si alguna información no está correcta, por favor complete, firme y devuelva lo más pronto posible la Tarjeta de Cambio de Información anexa, con el porte pagado. Si usted es el arrendador de este vehículo, las regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días.
Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Toll-free) Vehicle Safety Hotline de NHTSA al 1-888-327-4236 (TTY 1-800-424-9153), o visitar la página http://www.safercar.gov.
Sinceramente le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta campaña de seguridad, pero tenga garantizado que su seguridad es nuestra principal preocupación.
Atentamente,
American Honda Motor Co., Inc.
CAMPAÑA DE SEGURIDAD URGENTE
Esta notificación aplica a su vehículo: XXXXXXXXXXXXXXXXX
Por favor llame a cualquier concesionario autorizado Honda y programe una cita para la reparación de su vehículo de forma GRATUITA.
Si usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros sobre esta información importante.

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Next Unread Message View Message
DATE: March 17, 2023
TO: All Honda Sales, Service & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: Stop Sale/Safety Recall: 2020-2022 Multi-Model Door Mirrors
On March 16, 2023, American Honda notified NHTSA of a stop sale and safety recall for certain model year 2020-2022 Odyssey, 2020-2022 Passport, 2020-2021 Pilot,
and 2020-2021 Ridgeline units due to door heater pad/mirror glass which may detach from the mirror assembly. A detached mirror may impair rear visibility, potentially
increasing the risk of a crash or injury. Refer to your eResponsibility report or perform an iN VIN status inquiry to determine which units in your inventory are
affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
BACKGROUND
Due to improper manufacturing, the heater pad/mirror glass may not adhere properly to the back plate of the door mirror assembly and detach. A detached mirror may
impair rearward visibility which is noncompliant with FMVSS 111.
REPAIR
Repair procedures are currently unavailable at launch. We will notify you when repair procedures become available.
PARTS
Parts are currently unavailable at launch. We will notify you when parts become available.
TOOLS
There are no special tools needed for this recall.
SERVICE BULLETIN
Placeholder Service Bulletin 23-029, Safety Recall: 2020–22 Multi-Model Door Mirror Glass Stop Sale has posted to the Service Information System (SIS) as of March
17, 2023.
CUSTOMER NOTIFICATION
American Honda expects to begin customer notification by mid-May 2023.
As always, perform an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns.
Sent on 03 17 2023 Expires on 05 04 2023
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject Stop Sale/Safety Recall: 2020-2022 Multi-Model Door Mirrors
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-174
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAR 16, 2023 NHTSA Recall No. : 23V-174 Manufacturer Recall No. : TBD Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : NR Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2021 Honda Pilot Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Honda Passport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2021 Honda Ridgeline Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-174 Page 2 Vehicle 4 : 2020-2022 Honda Odyssey Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The left and right side view door mirror heater pad, located behind and attached to the mirror glass, can lose adhesion and detach from the mirror backing plate.
FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : If the heater pad detaches/falls from the mirror backing plate, the mirror
glass will detach/fall with it, resulting in the potential impairment or loss of rearward visibility and increasing the risk of a crash or injury.
Description of the Cause : The side view mirror heater pad was adhered to the backing plate with adhesive tape with insufficient adhesive strength, which can cause detachment during normal vehicle operation. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : MIRROR SET, R Component Description : MIRROR SET, R Component Part Number : 76204-TG7-A11 Component Name 2 : MIRROR SET, L Component Description : MIRROR SET, L Component Part Number : 76254-TG7-A11 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174 Page 3 Supplier Identification : Component Manufacturer
Name : Magna Mirrors Address : 700 S. Industrial Drive
Newaygo Michigan 49337
Country : United States Chronology :
December 2018
Honda received a market quality report on mirror vibration and observed a potential trend. Honda began to investigate and analyze the concern. October 2020
Honda received a market quality report with an increased trend in mirror vibration and continued to investigate and analyze the concern. July 2021
The side view mirror supplier changed the heater pad and mirror/back plate adhesive tape to address mirror vibration issues in the market. October 2022
Honda received communication from NHTSA ODI requesting that Honda investigate reports of side view mirror detachment. Honda informed NHTSA the concern was currently under study. November 2022
Honda received a safety related market quality report of the mirror falling off and further investigated the concern. Honda provided an update to NHTSA on the mirror investigation. January 2023
Honda provided an update to NHTSA on the mirror investigation. February 2023
Honda began investigating the affected population of vehicles. March 9, 2023
Honda determined that a defect related to motor vehicle safety and FMVSS noncompliance existed and decided to conduct a safety and noncompliance recall. As of March 9, 2023, Honda has received 71 warranty claims related to the issue between May 2020 to October 2022, and no reports of injuries or deaths related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda dealer. The dealer will replace both left and right mirror sets (holder assemblies) with an improved part.
Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recalled components contain defective mirror/back plate adhesive. The adhesive tape and heater pad was changed for the mirror/back plate in July 2021 to address mirror vibration issues that had appeared in the market; subsequent market data indicates that the changes also addressed the risk of mirror detachment. Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/17/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 17, 2023 – MAR 17, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-174
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAR 24, 2023 NHTSA Recall No. : 23V-174 Manufacturer Recall No. : TBD Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 330,318 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2021 Honda Pilot Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Honda Passport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2021 Honda Ridgeline Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-174 Page 2 Vehicle 4 : 2020-2022 Honda Odyssey Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The left and right side view door mirror heater pad, located behind and attached to the mirror glass, can lose adhesion and detach from the mirror backing plate.
FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : If the heater pad detaches/falls from the mirror backing plate, the mirror
glass will detach/fall with it, resulting in the potential impairment or loss of rearward visibility and increasing the risk of a crash or injury.
Description of the Cause : The side view mirror heater pad was adhered to the backing plate with adhesive tape with insufficient adhesive strength, which can cause detachment during normal vehicle operation. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : MIRROR SET, R Component Description : MIRROR SET, R Component Part Number : 76204-TG7-A11 Component Name 2 : MIRROR SET, L Component Description : MIRROR SET, L Component Part Number : 76254-TG7-A11 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174 Page 3 Supplier Identification : Component Manufacturer
Name : Magna Mirrors Address : 700 S. Industrial Drive
Newaygo Michigan 49337
Country : United States Chronology :
December 2018
Honda received a market quality report on mirror vibration and observed a potential trend. Honda began to investigate and analyze the concern. October 2020
Honda received a market quality report with an increased trend in mirror vibration and continued to investigate and analyze the concern. July 2021
The side view mirror supplier changed the heater pad and mirror/back plate adhesive tape to address mirror vibration issues in the market. October 2022
Honda received communication from NHTSA ODI requesting that Honda investigate reports of side view mirror detachment. Honda informed NHTSA the concern was currently under study. November 2022
Honda received a safety related market quality report of the mirror falling off and further investigated the concern. Honda provided an update to NHTSA on the mirror investigation. January 2023
Honda provided an update to NHTSA on the mirror investigation. February 2023
Honda began investigating the affected population of vehicles. March 9, 2023
Honda determined that a defect related to motor vehicle safety and FMVSS noncompliance existed and decided to conduct a safety and noncompliance recall. As of March 9, 2023, Honda has received 71 warranty claims related to the issue between May 2020 to October 2022, and no reports of injuries or deaths related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda dealer. The dealer will replace both left and right mirror sets (holder assemblies) with an improved part.
Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recalled components contain defective mirror/back plate adhesive. The adhesive tape and heater pad was changed for the mirror/back plate in July 2021 to address mirror vibration issues that had appeared in the market; subsequent market data indicates that the changes also addressed the risk of mirror detachment. Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/17/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 17, 2023 – MAR 17, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-174
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAY 03, 2023 NHTSA Recall No. : 23V-174 Manufacturer Recall No. : FE5 Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 339,404 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2021 Honda Pilot Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Honda Odyssey Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2021 Honda Ridgeline Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-174 Page 2 Vehicle 4 : 2020-2022 Honda Passport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The left and right side view door mirror heater pad, located behind and attached to the mirror glass, can lose adhesion and detach from the mirror backing plate.
FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : If the heater pad detaches/falls from the mirror backing plate, the mirror
glass will detach/fall with it, resulting in the potential impairment or loss of rearward visibility and increasing the risk of a crash or injury.
Description of the Cause : The side view mirror heater pad was adhered to the backing plate with adhesive tape with insufficient adhesive strength, which can cause detachment during normal vehicle operation. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : MIRROR SET, R Component Description : MIRROR SET, R Component Part Number : 76204-TG7-A11 Component Name 2 : MIRROR SET, L Component Description : MIRROR SET, L Component Part Number : 76254-TG7-A11 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174 Page 3 Supplier Identification : Component Manufacturer
Name : Magna Mirrors Address : 700 S. Industrial Drive
Newaygo Michigan 49337
Country : United States Chronology :
December 2018
Honda received a market quality report on mirror vibration and observed a potential trend. Honda began to investigate and analyze the concern. October 2020
Honda received a market quality report with an increased trend in mirror vibration and continued to investigate and analyze the concern. July 2021
The side view mirror supplier changed the heater pad and mirror/back plate adhesive tape to address mirror vibration issues in the market. October 2022
Honda received communication from NHTSA ODI requesting that Honda investigate reports of side view mirror detachment. Honda informed NHTSA the concern was currently under study. November 2022
Honda received a safety related market quality report of the mirror falling off and further investigated the concern. Honda provided an update to NHTSA on the mirror investigation. January 2023
Honda provided an update to NHTSA on the mirror investigation. February 2023
Honda began investigating the affected population of vehicles. March 9, 2023
Honda determined that a defect related to motor vehicle safety and FMVSS noncompliance existed and decided to conduct a safety and noncompliance recall. As of March 9, 2023, Honda has received 71 warranty claims related to the issue between May 2020 to October 2022, and no reports of injuries or deaths related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda dealer. The dealer will replace both left and right mirror sets (holder assemblies) with an improved part.
Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recalled components contain defective mirror/back plate adhesive. The adhesive tape and heater pad was changed for the mirror/back plate in July 2021 to address mirror vibration issues that had appeared in the market; subsequent market data indicates that the changes also addressed the risk of mirror detachment. Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/17/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 17, 2023 – MAR 17, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-174
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAR 30, 2023 NHTSA Recall No. : 23V-174 Manufacturer Recall No. : ZDK Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 330,318 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2021 Honda Pilot Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Honda Odyssey Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2021 Honda Ridgeline Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-174 Page 2 Vehicle 4 : 2020-2022 Honda Passport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The left and right side view door mirror heater pad, located behind and attached to the mirror glass, can lose adhesion and detach from the mirror backing plate.
FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : If the heater pad detaches/falls from the mirror backing plate, the mirror
glass will detach/fall with it, resulting in the potential impairment or loss of rearward visibility and increasing the risk of a crash or injury.
Description of the Cause : The side view mirror heater pad was adhered to the backing plate with adhesive tape with insufficient adhesive strength, which can cause detachment during normal vehicle operation. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : MIRROR SET, R Component Description : MIRROR SET, R Component Part Number : 76204-TG7-A11 Component Name 2 : MIRROR SET, L Component Description : MIRROR SET, L Component Part Number : 76254-TG7-A11 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174 Page 3 Supplier Identification : Component Manufacturer
Name : Magna Mirrors Address : 700 S. Industrial Drive
Newaygo Michigan 49337
Country : United States Chronology :
December 2018
Honda received a market quality report on mirror vibration and observed a potential trend. Honda began to investigate and analyze the concern. October 2020
Honda received a market quality report with an increased trend in mirror vibration and continued to investigate and analyze the concern. July 2021
The side view mirror supplier changed the heater pad and mirror/back plate adhesive tape to address mirror vibration issues in the market. October 2022
Honda received communication from NHTSA ODI requesting that Honda investigate reports of side view mirror detachment. Honda informed NHTSA the concern was currently under study. November 2022
Honda received a safety related market quality report of the mirror falling off and further investigated the concern. Honda provided an update to NHTSA on the mirror investigation. January 2023
Honda provided an update to NHTSA on the mirror investigation. February 2023
Honda began investigating the affected population of vehicles. March 9, 2023
Honda determined that a defect related to motor vehicle safety and FMVSS noncompliance existed and decided to conduct a safety and noncompliance recall. As of March 9, 2023, Honda has received 71 warranty claims related to the issue between May 2020 to October 2022, and no reports of injuries or deaths related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda dealer. The dealer will replace both left and right mirror sets (holder assemblies) with an improved part.
Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recalled components contain defective mirror/back plate adhesive. The adhesive tape and heater pad was changed for the mirror/back plate in July 2021 to address mirror vibration issues that had appeared in the market; subsequent market data indicates that the changes also addressed the risk of mirror detachment. Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/17/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 17, 2023 – MAR 17, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-174
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAR 12, 2024 NHTSA Recall No. : 23V-174 Manufacturer Recall No. : FE5 Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 339,404 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2021 Honda Pilot Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 24, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Honda Passport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 30, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2021 Honda Ridgeline Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 28, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-174 Page 2 Vehicle 4 : 2020-2022 Honda Odyssey Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 28, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The left and right side view door mirror heater pad, located behind and attached to the mirror glass, can lose adhesion and detach from the mirror backing plate.
FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : If the heater pad detaches/falls from the mirror backing plate, the mirror
glass will detach/fall with it, resulting in the potential impairment or loss of rearward visibility and increasing the risk of a crash or injury.
Description of the Cause : The side view mirror heater pad was adhered to the backing plate with adhesive tape with insufficient adhesive strength, which can cause detachment during normal vehicle operation. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : MIRROR SET, R Component Description : MIRROR SET, R Component Part Number : 76204-TG7-A11 Component Name 2 : MIRROR SET, L Component Description : MIRROR SET, L Component Part Number : 76254-TG7-A11 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174 Page 3 Supplier Identification : Component Manufacturer
Name : Magna Mirrors Address : 700 S. Industrial Drive
Newaygo Michigan 49337
Country : United States Chronology :
December 2018
Honda received a market quality report on mirror vibration and observed a potential trend. Honda began to investigate and analyze the concern. October 2020
Honda received a market quality report with an increased trend in mirror vibration and continued to investigate and analyze the concern. July 2021
The side view mirror supplier changed the heater pad and mirror/back plate adhesive tape to address mirror vibration issues in the market. October 2022
Honda received communication from NHTSA ODI requesting that Honda investigate reports of side view mirror detachment. Honda informed NHTSA the concern was currently under study. November 2022
Honda received a safety related market quality report of the mirror falling off and further investigated the concern. Honda provided an update to NHTSA on the mirror investigation. January 2023
Honda provided an update to NHTSA on the mirror investigation. February 2023
Honda began investigating the affected population of vehicles. March 9, 2023
Honda determined that a defect related to motor vehicle safety and FMVSS noncompliance existed and decided to conduct a safety and noncompliance recall. As of March 9, 2023, Honda has received 71 warranty claims related to the issue between May 2020 to October 2022, and no reports of injuries or deaths related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda dealer. The dealer will replace both left and right mirror sets (holder assemblies) with an improved part.
Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recalled components contain defective mirror/back plate adhesive. The adhesive tape and heater pad was changed for the mirror/back plate in July 2021 to address mirror vibration issues that had appeared in the market; subsequent market data indicates that the changes also addressed the risk of mirror detachment. Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/17/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 17, 2023 – MAR 17, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-174
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) MAY 02, 2023 NHTSA Recall No. : 23V-174 Manufacturer Recall No. : FE5 Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 330,318 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2021 Honda Pilot Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Honda Passport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2021 Honda Ridgeline Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-174 Page 2 Vehicle 4 : 2020-2022 Honda Odyssey Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS
Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 03, 2020 – JUL 23, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The left and right side view door mirror heater pad, located behind and attached to the mirror glass, can lose adhesion and detach from the mirror backing plate.
FMVSS 1 : 111 – Rear visibility FMVSS 2 : NR
Description of the Safety Risk : If the heater pad detaches/falls from the mirror backing plate, the mirror
glass will detach/fall with it, resulting in the potential impairment or loss of rearward visibility and increasing the risk of a crash or injury.
Description of the Cause : The side view mirror heater pad was adhered to the backing plate with adhesive tape with insufficient adhesive strength, which can cause detachment during normal vehicle operation. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : MIRROR SET, R Component Description : MIRROR SET, R Component Part Number : 76204-TG7-A11 Component Name 2 : MIRROR SET, L Component Description : MIRROR SET, L Component Part Number : 76254-TG7-A11 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174 Page 3 Supplier Identification : Component Manufacturer
Name : Magna Mirrors Address : 700 S. Industrial Drive
Newaygo Michigan 49337
Country : United States Chronology :
December 2018
Honda received a market quality report on mirror vibration and observed a potential trend. Honda began to investigate and analyze the concern. October 2020
Honda received a market quality report with an increased trend in mirror vibration and continued to investigate and analyze the concern. July 2021
The side view mirror supplier changed the heater pad and mirror/back plate adhesive tape to address mirror vibration issues in the market. October 2022
Honda received communication from NHTSA ODI requesting that Honda investigate reports of side view mirror detachment. Honda informed NHTSA the concern was currently under study. November 2022
Honda received a safety related market quality report of the mirror falling off and further investigated the concern. Honda provided an update to NHTSA on the mirror investigation. January 2023
Honda provided an update to NHTSA on the mirror investigation. February 2023
Honda began investigating the affected population of vehicles. March 9, 2023
Honda determined that a defect related to motor vehicle safety and FMVSS noncompliance existed and decided to conduct a safety and noncompliance recall. As of March 9, 2023, Honda has received 71 warranty claims related to the issue between May 2020 to October 2022, and no reports of injuries or deaths related to this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-174
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda dealer. The dealer will replace both left and right mirror sets (holder assemblies) with an improved part.
Owners who have paid to have these repairs completed at their own expense will be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
Recalled components contain defective mirror/back plate adhesive. The adhesive tape and heater pad was changed for the mirror/back plate in July 2021 to address mirror vibration issues that had appeared in the market; subsequent market data indicates that the changes also addressed the risk of mirror detachment. Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
03/17/2023. Owner notification is scheduled to begin and end on or about 05/08/2023.
Planned Dealer Notification Date : MAR 17, 2023 – MAR 17, 2023
Planned Owner Notification Date : MAY 08, 2023 – MAY 08, 2023
* NR – Not Reported

SEOCONTENT-END