6RW Rearview Camera May Fail – 2017-2019 Honda Ridgeline

“This site contains affiliate links for which OEMDTC may be compensated”

November 23, 2022 NHTSA CAMPAIGN NUMBER: 22V867000

Rearview Camera May Fail

An inoperative rearview camera can reduce the driver’s rear visibility, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V867000

Manufacturer Honda (American Honda Motor Co.)

Components BACK OVER PREVENTION

Potential Number of Units Affected 117,445

 

Summary

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.

 

Remedy

Dealers will replace the rearview camera wiring harness, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact Honda’s customer service at 1-888-234-2138. Honda’s number for this recall is 6RW.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Honda has a Recall

 


A22-049
November 23, 2022
Version 1

Safety Recall: 2017-19 Ridgeline Rearview Camera Inoperative Inspection

 

AFFECTED VEHICLES

Year Model Trim VIN Range
2017–19 Ridgeline ALL Check the iN VIN status for eligibility.

 

BACKGROUND

The tailgate harness wires may become damaged with the articulation of the tailgate. This may cause the rearview camera to work intermittently or go blank.

 

CUSTOMER NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

Some vehicles affected by this campaign may be in your new or used vehicle inventory.

Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.

 

CORRECTIVE ACTION

Check the function of the back-up camera. If the camera is not working, inspect the rear tailgate harness. Replace the tailgate harness if harness damage is found.

NOTE: Only a replacement of the tailgate wiring harness will close the campaign, an inspection is to identify the system operation currently and to contact the customer once parts are available in ample supply.

 

PARTS INFORMATION

NOTE:

  • Tailgate harness supply availability will be very limited. Repair request is for a nonfunctioning camera only until parts inventory improves.
  • If a harness replacement is required, please contact DPSM for approval.
  • DPSM will require validation of non-functioning camera by visual inspection or photo.
Part Name Order Part Number You may receive any of the following Quantity
2017–18 Tailgate Harness 32109-T6Z-A00 32109-T6Z-A00
32109-T6Z-305
1
2019 Tailgate Harness 32109-T6Z-A01 32109-T6Z-A01
32109-T6Z-A02
1

 

INSPECTION PROCEDURE

1. Confirm operation of the rearview camera.

2. Turn the vehicle to accessory mode and put the transmission in reverse. With the help of an assistant, cycle the tailgate in drop down and swing mode.

  • If the camera is not working, go to step 3.
  • If the camera is working, inspection is complete. No further action is needed, process an inspection warranty claim.

 

3. Open the tailgate in drop-down mode. Inspect the harness at the left lower tailgate hinge area.

If there is no damage to the harness wiring or corrugated tubing, continue with normal troubleshooting.

If there is damage to the harness, go to REPAIR PROCEDURE.

NOTE: The tailgate harness supply availability will be very limited. If the harness replacement is required, please have your DPSM create a case with ACS. All part requests will require your DPSM to file a case with ACS for the part orders to be approved.

 

REPAIR PROCEDURE

1. Remove the wheel arch protectors.

 

2. Remove rear splash guards (if equipped) 4 screws.

 

3. Remove the bolts, the screws, and the clips.

Without rear mud guard

 

With rear mud guard

 

4. Pull out the rear bumper at the wheel arch area to release it from the hooks on the side spacer.

 

5. With the help of an assistant, release the rear bumper from the hooks on the spacer.

 

6. With the help of an assistant, pull out the rear bumper to release it from the hooks on the upper brackets.

Disconnect the connectors (for some models). Remove the rear bumper.

 

7. Remove the tailgate top trim.

 

  • Open the tailgate in drop-down mode.
  • Remove the screws.
  • Slide the tailgate top trim to the right, and remove it.

NOTE: The clips will stay in the tailgate.

  • Remove the clips by turning them 45°.

8. Remove the tailgate trim.

 

  • Using a TORX T40 bit, remove the bolts, and then remove the tailgate trim.

9. Close the tailgate, disconnect the connector, and remove the harness clips.

 

10. Open the tailgate in drop-down mode. Using a TORX T50 bit, loosen the left side tailgate lower hinge bolts but do not remove them entirely.

 

11. With the help of an assistant, lift the tailgate up slightly to allow clearance between the left tailgate lower hinge, and the tailgate for the harness to be removed.

NOTE: Be careful of pinch points when lifting the tailgate. Remove the tailgate harness, then remove the harness clips.

 

12. Disconnect the connector on the tailgate, then remove the harness clips.

13. Install the new harness. Make sure to route the new harness through the left tailgate hinge first.

NOTE:

Be careful to attach the clip on the edge of the square notch on the tailgate first, and then attach the clip.

Annotate the replacement part number on the RO.

 

14. Route the harness along the tailgate and hinge and attach the clips. Connect the connector.

15. Torque the three Torx bolts to the lower left tailgate hinge to 41 N.m (30 lb-ft).

16. Install all of the parts in the reverse order of removal.

END

 


Chronology :

July 19, 2018
Honda observed a potential trend of, and received a market quality report on, malfunctioning RVCs in affected vehicles from North America.

October 2018 – November 2019
Honda investigated the issue to determine potential causes and prevalence of the issue in the market. Honda’s investigation identified that variations in the tightness of the zip tie holding the protective corrugated tubing in place and the depth to which the corrugated tubing was inserted into the associated harness guide could impact RVC performance. During this time, Honda applied production improvements to address these potential variations, with the last being applied on June 3, 2019.

November 2019 – July 2021
Honda continued to monitor the issue.

July 2021 – August 2021
Honda received communication from NHTSA ODI to investigate reports of RVC malfunctions in the affected vehicles. Honda informed NHTSA the concern was currently under study.

February 2022 – April 2022
NHTSA ODI opened a Preliminary Evaluation (PE) defect investigation. Honda informed NHTSA that the issue was considered to be one of quality, unrelated to safety.

October 27, 2022
NHTSA ODI notified Honda that the issue was considered to be related to safety.

November 17, 2022
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.

As of November 17, 2022, Honda has received 3,437 warranty claims related to the issue between December
2017 to October 2022, and no reports of injuries or deaths related to this issue.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
HONDA RIDGELINE 2017-2019

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-22V867-9604.PDF 214.446KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.42 KB]

 


Recall Acknowledgement

RCAK-22V867-7152.pdf 644.908KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [629.79 KB]

 


Remedy Instructions and TSB

RCRIT-22V867-5567.PDF 805.342KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [786.47 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V867-3947.pdf 50.118KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [48.94 KB]

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V867-3384.pdf 379.697KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [370.80 KB]

 


Remedy Instructions and TSB

RCRIT-22V867-0145.PDF 746.277KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [728.79 KB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V867-3545.pdf 46.601KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [45.51 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V867-8539.pdf 381.705KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [372.76 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V867&docType=RCL

 


1 Associated Investigation

Rear-View Camera Failure
NHTSA ID: PE22001
Dated opened: February 7, 2022

The Office of Defects Investigation (ODI) has received 42 complaints and a number of Early Warning Reporting (EWR) Field Reports alleging failure of the Rear-View Camera (RVC) in 2017-2018 Model Year Honda Ridgeline vehicles. The complaints report severe damage to the tailgate wire harness requiring replacement of the harness. The damage to the wire harness is alleged to be caused by normal usage of the vehicle when opening and closing the tailgate. The damage to the wire harness severs the connection to the RVC causing it to fail to function as designed. Most of the complaints show the failure occurring just after the warranty mileage is exceeded.

Failure or malfunction of the RVC results in reduced visibility of the area behind the vehicle. This limited view may lead to an increased risk of a crash resulting in injury and/or property damage.

ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues.

The ODI reports cited above are available to review online at NHTSA.gov under ODI identification numbers:11440548, 11438172, 11428514, 11422394, 11420068, 11419669, 11415847, 11415248, 11413184, 11408414, 11404149, 11403368, 11403360, 11399178, 11398930, 11397936, 11397565, 11388328, 11374112, 11373525, 11372604, 11350026, 11343441, 11341373, 11329993, 11298458, 11443328, 11441551, 11437880, 11431246, 11422938, 11417394, 11400366, 11395026, 11363268, 11362758, 11362378, 11361959, 11350162, 11343035, 11319870, 11206191

 


 

Bestseller No. 1
Backup Camera Rear View Camera Compatible with Honda Accord 2014 2015 2016 2017 Parking Park Assist Camera Replaces # 39530-T2A-A21 39530-T2A-A31 39530-T2A-U110-M2
  • 【Compatible with】2014 2015 Honda Accord Sedan EX-L, 2014 2015 Honda Accord Sedan Touring Submodel, 2016 2017 Honda Accord Sedan.
  • 【Replace Part】590-440, 39530T2AA21, 39530T2AA31, 39530-T2A-A21, 39530-T2A-A31, 39530-T2A-U110-M2, 39530-T2A-U21. Please check the part numbers whether it suits your vehicle before purchasing.
  • 【New Upgrade】Our park assist camera is made of high quality materials, 100% tested before shipping, and has a waterproof protective coating added. This backup camera comes with an upgraded camera lens and a far-infrared wide-angle camera device that gives you sharper resolution and a wider angle. You no longer need to worry about harsh weather conditions, giving you great convenience and safety.
  • 【Easy Install】The rear view backup camera easy to install, oem interface design plug and play. Made of high quality materials and components to ensure reliable performance and long service life.
  • 【12-Month Warranty】Rear view backup camera come with 12 months warranty. Worry-free return and refund policy. Please buy it with your confidence.
Bestseller No. 2
ACAUTO Rear Park Assist Backup Camera 39530-T2A-A21 Compatible with Honda Accord 2014-2017, Reversing Assist Rear View Camera 590-440, 39530T2AA21, 39530T2AA3
  • "[Replace Part Number/ OE Number]: 39530-T2A-A21,39530-T2A-A31,39530-T2A-U110-M2, 590-440,39530T2AA21,39530T2AA31. "
  • [This Rear View Backup Carmera Suitable for]: 2014-2017 Honda Accord; Please check the fittment via amazonconfrimfit and your local dealer before purchasing.
  • [Clear Day and Night]: ACAUTO Reversing Parking Assist Camera made of high quality material and lens, support 170° wide vision and shows a clear and true color reproduction for the driver whenever in the day or night.
  • [Original Factary OE Design]: Can perfectly fit with the vehicle, show up the reversing tracking line for parking accurately; (The track line depends on whether your original car has).
  • "[About Warranty]: ACAUTO provide 30-day money-back guarantee, 12-month replacement warranty, and lifetime support. Contect us via amazon if any problem. "
Bestseller No. 3
B.ZSSY Accord Back Up Rear View Camera for 2014-2017 Honda Accord Sedan EX-L Parking Assist Rear Camera Replace for 39530T2AA21,39530T2AA31,39530-T2A-A21
  • ✔【Fit Model】Accord rearview backup camera Compatible with 2014-2015 Honda Accord EX-L Coupe;2014-2017 Honda Accord EX-L Sedan Touring Sedan;2016 Honda Accord LX Sedan;2016-2017 Honda Accord EX Sedan Sport Sedan;2017 Honda Accord Hybrid EX-L Sedan Touring;2017 Honda Accord SE Sedan Sport Special Edition Sedan
  • ✔【Plug and Play】Accord park assist camera Replace for part number 39530T2AA21,39530T2AA31,39530-T2A-A21,39530-T2A-A31,39530-T2A-U110-M2,590-440,Simply mount it on your car's rear bumper or license plate,connect it to the display,and you're ready to go!
  • ✔【Reduced Blind Spots】Accord rear camera eliminates blind spots by providing multi-angle views:normal,wide-angle and top-down,rear view backup camera giving you a comprehensive picture of your surroundings and increasing overall awareness;It helps you spot obstacles,pedestrians,or other vehicles that may be outside your field of vision,reducing the risk of accidents and collisions
  • ✔【Upgrade Material】Accord reverse camera made of high quality material and lens,features good sealing with weatherproof and durable.Built to withstand various weather conditions,ensuring optimal performance and longevity
  • ✔【Package Included】:1 x Accord Back Up Cameras,Save several hundred bucks by purchasing this accord backup camera,♥♥♥we offer 18 Months for our guest
Bestseller No. 4
Rear View Backup Camera Fit for Honda Accord Sedan 2014 2015 2016 2017 Parking Assist Camera Replaces 39530-T2A-A21, 39530-T2A-U110-M2
  • 🚗【OE Numbers】590-440, 39530-T2A-A21, 39530-T2A-A31; 39530T2AA21, 39530T2AA31.
  • 🚗【Easy Installation】Fit For 2014 2015 Honda Accord Sedan EX-L Rear View Backup Parking Camera. Fit for 2014 2015 Honda Accord Sedan Touring Submodel Rear View Backup Parking Camera. Fit for 2016 2017 Honda Accord Sedan Rear View Backup Parking Camera. Fit for 2017 Honda Hybrid Rear View Backup Parking Camera.
  • 🚗【Placement on Vehicle】Rear. The Backup Camera is multi angle view (normal, wide angle, and top down). Pin Number: 8 Pins.
  • 🚗【What You Get】The package includes a Backup Camera for Accord.
  • 💕【1 YEAR Warranty 】We offer you 12 months warranty with full pre and after sales service, we are committed to perfect service and solve all problems for you. If you have any questions before or after the purchase, please feel free to send us an email, we will try our best to provide you with good suggestions within 24 hours.
Bestseller No. 5
AUTOBABA Rear View Back Up Camera Compatible with 2014-2017 Honda Accord Sedan EX-L Multiangle Views Reversing Park Assist Backup Camera Replacement Part# 39530-T2A-A21 39530-T2A-A31 39530-T2A-U110-M2
  • 【Model Fitment】 Compatible with 2014 2015 Honda Accord EX-L Coupe, 2014 2015 2016 2017 Honda Accord EX-L Sedan Touring Sedan, 2016 Honda Accord LX Sedan, 2016 2017 Honda Accord EX Sedan Sport Sedan, 2017 Honda Accord Hybrid EX-L Sedan Sedan Touring Sedan, 2017 Honda Accord SE Sedan Sport Special Edition Sedan
  • 【OEM & PART NUMBER】 39530-T2A-U110-M2, 39530-T2A-A21, 39530-T2A-U21, 39530-T2A-A31, 39530T2AA21, 39530T2AA31, 590-440, Please check the part numbers before your purchase.
  • 【HIGH QUALITY】 The Rear View Back up Camera is made with high-quality ABS housing and upgraded camera lens. The high quality components enhances Waterproof and Dustproof performance and makes the camera more Solid and Sturdy.
  • 【Easy Installation】 Our Rear View Back up Camera is made of OEM design style that contributes to the complete replacement of the original one.
  • 【12 MONTHS WARRANTY】 If you're not 100% satisfied with our products, simply return them for a full refund in 30 days. Any questions please feel free to reach out to us, and we will reply to you within 24 hours.
Bestseller No. 6
590-440 Rear View Backup Camera Multi Angle Views For HONDA 2014-2015 Accord Sedan EX-L, 2016-2017 Accord Sedan, 2014-2015 Touring, 2017 Hybrid Rear View Camera Parking Camera, Replaces 39530-T2A-A21.
  • 🚘FEATURE: This Backup Camera is 8 pins plugs, 1920*1080 Resolution, provide a high-definition camera to keep the image clear, multi angle view (normal,wide angle,and top down). No Worry about Blind Spot Area. Its Shell is made of High Quality Material, adopts nano-mirror, Shining, Shockproof and Stainless.
  • 🚘ADVANTAGES: First, the rope in the picture is extra send, it can tie too long camera cable, make it take up less space and retract better. Second, in the process of reversing, when there are rocks or animals behind the car, can act as a reminder to prevent collisions. Lastly, the sponge at the rear is soft and thin, so you don't need to worry about getting stuck, let alone trimming, and you can install it directly. Camera is well sealed, so you don't worry about it will getting damaged by rain
  • 🚘RELIABILITY AND DURABILITY: Made of ABS Plastic, Power Cable, Chip materials. Quality tests on this part include bench level functionality, vibration, waterproof rate, life cycle and salt spray testing to ensure conformance to product standards. High-Definition-Camera, clear Shooting Day And Night, with automatic white balance and anti-interference function, with low-light night vision function. High performance, long service life, 1 year warranty, worry-free return policy, buy with confidence
  • 🚘REAR BACKUP CAMERA COMPATIBLE WITH HONDA CARS: 2014-2015 Honda Accord Sedan EX-L Rear View Backup Parking Camera | 2014-2015 Honda Accord Sedan Touring Submodel Rear View Backup Parking Camera | 2016-2017 Honda Accord Sedan Rear View Backup Parking Camera | 2017 Honda Hybrid Rear View Backup Parking Camera. Replace OEM Number: 39530-T2A-A21, 590-440, 39530-T2A-A31, 39530-T2A-U21, 39530-T2A-U110-M2.
  • 🚘TIPS: The Backup Camera is 100% brand new, ready to install out of the box. Professional, high-quality OE style, meets or exceeds all original equipment performance Parking Camera. Please confirm the OE of your model and parts before buying, so as not to buy wrong. And if you have any question of our Reverse Camera, welcome to contact us, we will give you a best reply.
Bestseller No. 7
XunDong Backup Camera Rear View Cameras Fit for 2014-2017 Honda Accord Sedan EX EX-L LX Touring Hybrid Sport Special Edition Back up Cams Replace OE# 39530-T2A-A21 39530-T2A-A31
  • 【Compatibility】Reverse camera compatible with Honda Accord 2014-2017. Please check below full list in description to make sure if this rear view camera fits your vehicle.
  • 【Direct Replacement】Designed for accord back up camera, and replaces OE# 590-440, 39530T2AA21, 39530T2AA31, 39530-T2A-A21, 39530-T2A-A31, 39530-T2A-U110-M2, 39530-T2A-U21.
  • 【Ensure Safer Driving】With 170° wide angle view, HD night vision, and reversing tracking line, parking assistant camera helps to reduce blind spots, avoid friction and bumps, increasing safety while driving and parking.
  • 【Easy Installation】Plug and play design, no special tools needed. This car rear camera comes with all wiring and connectors, retaining the original car style and car trunk switch function.
  • 【Service & Warranty】XunDong HD backup camera offers 18-month warranty and lifetime support. Any problems about backup camera replacement, welcome to email us first, we will provide full refund or new replacement without worrying about any returning issue.
Bestseller No. 8
AISHAN Rear View Backup Camera Parking Assist Camera Compatible with 2014-2017 Honda Accord Sedan 2.4L 3.5L Replace# 39530-T2A-A31, 39530-T2A-U110-M2
  • ⭐【Fitment & 1-Year warranty】Compatible with 2014-2017 Honda Accord Sedan; To make sure this part fits your exact vehicle, input your make, model and trim level into the Amazon Garage.Any questions, we will respond and give a solution (Install & refund or new replacement) within 24 hours.
  • ⭐【HD Image & Color Night Vision】170° BROAD VISION, Color HD Rear View camera .Stable Signal & Real-time Image .Help you to observe situations behind your car more clearly when reversing and parking, avoid friction and bumps, increase safety as well!
  • ⭐【Movable Distance Guideline】 Distance guideline can help you to reverse and park car more safely and accurately. Our backup camera applys 1/4 inch PC1058D chip which can show the track guide without any additional devices, guideline will change automatically according to cars movement, no need to worry about reversing and parking your car anymore.
  • ⭐【IP69 Waterproof & Fog Resistant】Car Rear View Camera designed with fully sealed glue filling craft, you absolutely no need to worry about water, fog or mist inside.. And the reversing camera adopts glass scene instead of plastic screen to make sure clearer images and longer life.
  • ⭐【Plug and Play】Plugs into Existing , clear resolution, easy to install, direct replacement for your old or broken parking assistant camera, we recommend installation with the help of tools, you also may find installation video on YouTube.
Bestseller No. 9
DYRDINSHOW 39530SZAA01 Rear View Backup Camera Replacement Compatible with 2013 2014 2015 Honda Pilot HO1960125 Without Wide Angle
  • Part Number:39530-SZAX-A210-M1;39530SZAA01;16606744;HO1960125;AM-3737907119.
  • Fitment:2013-2015 Honda Pilot.
  • OEM Design:This rear view back up camera is manufactured in accordance with OE specifications and provides factory appearance & direct installation. It can be connected tightly with the original wiring harness, ensure the stability of the installation.
  • HIGH QUALITY:Made of ABS Plastic, power cable, Chip materials.we have strict quality inspection. This reverse camera's quality tests include bench level functionality, vibration, waterproof rate, life cycle and salt spray testing to ensure conformance to product standards of backup camera.
  • Service:100% Satisfaction Service:If you have any questions about models or any dissatisfaction, please email us and we will help you solve it perfectly.
Bestseller No. 10
BEMOFRLAY Rear View Backup Camera Compatible with Honda Accord 2014-2017 Reverse Parking Assist Rear View Camera Replace 39530-T2A-A21 39530-T2A-A31 39530-T2A-U110-M2
  • 【High-quality Rear View Camera】Our backup camera is made of high quality materials, and has a waterproof protective coating added. This backup camera comes with an upgraded camera lens and a far-infrared wide-angle camera device that gives you sharper resolution and a wider angle.
  • 【WIDE-ANGLE FIELD OF VIEW】170°ultra-wide angle,more comprehensive view of the situation behind the car,directly reducing the risk of reversing,avoiding pedestrians and obstacles in the blind area of ​​reversing
  • 【OE Part Number】590-440, 39530T2AA21, 39530T2AA31, 39530-T2A-A21, 39530-T2A-A31,39530-T2A-U110-M2.
  • 【Fitment】2014 2015 Honda Accord Sedan EX-L, 2014 2015 Honda Accord Sedan Touring Submodel, 2016 2017 Honda Accord Sedan.
  • 【Convenient and Funtional】With Backup Camera, you no longer need to frequently turn your head to look behind the vehicle. Just through the car screen, you can easily grasp the situation around the vehicle, making driving more convenient and relaxed

Last update on 2024-03-25 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


Leave a Comment

Share to...