Engine Stall From Ignition Timing Software Error – 2020-2022 Honda GL1800 Gold Wing Motorcycles

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June 23, 2022 NHTSA CAMPAIGN NUMBER: 22V449000

Engine Stall From Ignition Timing Software Error

An engine stall can increase the risk of a crash.

 

NHTSA Campaign Number: 22V449

Manufacturer Honda (American Honda Motor Co.)

Components ENGINE AND ENGINE COOLING

Potential Number of Units Affected 1,740

 

Summary

Honda (American Honda Motor Co) is recalling certain 2020-2022 GL1800 Gold Wing motorcycles equipped with manual transmissions. An ignition timing software error for the engine control unit (ECU) may reduce engine performance, which can result in an engine stall.

 

Remedy

Dealers will update the ECU software, free of charge. Owner notification letters were mailed July 28, 2022. Owners may contact American Honda Motor Co customer service at 1-866-784-1870.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Honda Motorcycle or Scooter has a Recall

 


2020 through 2022 GL1800/B – ECU Update

BACKGROUND

Honda is launching a SAFETY RECALL on CERTAIN 2020 through 2022 GL1800/B vehicles to update the ECU for a potential defect that may result in engine stalling, increasing the risk of crash or injury.

 

AFFECTED UNITS

CERTAIN NEW or USED 2020 thru 2022 GL1800/B.

To search for applicable recall on a specific unit, you MUST use Unit Information on iN available June 21, 2022.

To manage your affected inventory, use your dealer eResponsibility Report on iN available     June 22, 2022.

 

DEALER INVENTORY

As of June 21, 2022, YOU MUST NOT SELL any affected NEW OR USED motorcycle in the AFFECTED UNIT section until it is repaired, according to this Service Bulletin.

  • To search for applicable recalls on a specific unit, you must use Unit Information on iN, available June 21, 2022.
  • To manage your affected inventory, refer to eResponsibility Report on iN, available June 22, 2022.

 

PARTS INFORMATION

There are no parts necessary for this repair.

 

REPAIR PROCEDURE

The complete Service Bulletin with repair procedure, parts information, as well as warranty claim information is expected to be available on iN by the end of business Wednesday, June 29, 2022.

 


Chronology :

November 2020
Honda received the first report of a stalling while riding issue from a vehicle in the Japan market.

January 2021
Honda received the first report of a vehicle randomly stalling while the clutch lever was pulled in for the US market. The vehicle was repaired under warranty by the dealer.

March 2021
Honda received the second report of a vehicle stalling while the clutch lever was pulled in for the US market.
The vehicle was repaired under warranty by the dealer.

May 2021
Honda began to investigate and analyze the issue by verifying the vehicle operation and occurrence circumstances.

July 2021
Honda received the third report, which involved six separate cases of vehicles stalling while the clutch lever was pulled in for the US market. One of the six vehicles was repaired under warranty by the dealer.

July – November 2021
Honda continued to investigate and analyze the cause of the stalling issue.

March 2022
Honda received the fourth report of a vehicle stalling while the clutch lever was pulled in for the US market.

March – April 2022
After further investigating the issue, Honda was able to confirm the occurrences and found that the stalling condition was due to activation of the ignition retard control.

May 2022
Honda received the fifth report of a vehicle stalling while the clutch was pulled in for the US market.

June 3, 2022
Honda investigated the range of affected vehicles.

June 16, 2022
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.

As of June 16, 2022, Honda has received a total of seven (7) warranty claims in the U.S. market, three accounted for in the chronology, and four additional claims on 9/16/2020, 9/21/2020, 11/24/2020, and 12/10/2020. No crashes or injuries related to this issue were reported.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
HONDA GL1800 2020-2022

 


9 Associated Documents

Recall Acknowledgement

RCAK-22V449-2171.pdf 645.166KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V449-4973.pdf 45.242KB

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Defect Notice 573 Report

RCLRPT-22V449-1052.PDF 214.944KB

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Remedy Instructions and TSB

RCRIT-22V449-8523.pdf 169.397KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V449-7917.pdf 38.395KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V449-2560.pdf 189.711KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V449-5833.PDF 211.136KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V449-2057.PDF 211.242KB

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Recall Quarterly Report #3, 2023-1

RCLQRT-22V449-6739.PDF 211.327KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V449&docType=RCL

 


 

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Last update on 2024-05-24 / Affiliate links / Images from Amazon Product Advertising API

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