June 23, 2022 NHTSA CAMPAIGN NUMBER: 22V449000
Engine Stall From Ignition Timing Software Error
An engine stall can increase the risk of a crash.
NHTSA Campaign Number: 22V449
Manufacturer Honda (American Honda Motor Co.)
Components ENGINE AND ENGINE COOLING
Potential Number of Units Affected 1,740
Summary
Honda (American Honda Motor Co) is recalling certain 2020-2022 GL1800 Gold Wing motorcycles equipped with manual transmissions. An ignition timing software error for the engine control unit (ECU) may reduce engine performance, which can result in an engine stall.
Remedy
Dealers will update the ECU software, free of charge. Owner notification letters are expected to be mailed August 20, 2022. Owners may contact American Honda Motor Co customer service at 1-866-784-1870.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Honda Motorcycle or Scooter has a Recall
2020 through 2022 GL1800/B – ECU Update
BACKGROUND
Honda is launching a SAFETY RECALL on CERTAIN 2020 through 2022 GL1800/B vehicles to update the ECU for a potential defect that may result in engine stalling, increasing the risk of crash or injury.
AFFECTED UNITS
CERTAIN NEW or USED 2020 thru 2022 GL1800/B.
To search for applicable recall on a specific unit, you MUST use Unit Information on iN available June 21, 2022.
To manage your affected inventory, use your dealer eResponsibility Report on iN available June 22, 2022.
DEALER INVENTORY
As of June 21, 2022, YOU MUST NOT SELL any affected NEW OR USED motorcycle in the AFFECTED UNIT section until it is repaired, according to this Service Bulletin.
- To search for applicable recalls on a specific unit, you must use Unit Information on iN, available June 21, 2022.
- To manage your affected inventory, refer to eResponsibility Report on iN, available June 22, 2022.
PARTS INFORMATION
There are no parts necessary for this repair.
REPAIR PROCEDURE
The complete Service Bulletin with repair procedure, parts information, as well as warranty claim information is expected to be available on iN by the end of business Wednesday, June 29, 2022.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| HONDA | GL1800 | 2020-2022 |
5 Associated Documents
Recall Acknowledgement
RCAK-22V449-2171.pdf 645.166KB
RCAK-22V449-2171
Manufacturer Notices(to Dealers,etc)
RCMN-22V449-4973
Defect Notice 573 Report
RCLRPT-22V449-1052.PDF 214.944KB
RCLRPT-22V449-1052
Remedy Instructions and TSB
RCRIT-22V449-8523.pdf 169.397KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V449-7917
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V449&docType=RCL
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SEOCONTENT-START
Service Bulletin American Honda Motor Co .. Inc. SAFETY RECALL GL1800/B #26 June 2022 2020 through 2022 GL1800/B – ECU Update BACKGROUND Honda is launching a SAFETY RECALL on CERTAIN 2020 through 2022 GL1800/B vehicles to update the ECU for a potential defect that may result in engine stalling, increasing the risk of crash or injury. AFFECTED UNITS CERTAIN NEW or USED 2020 thru 2022 GL1800/B. To search for applicable recall on a specific unit, you MUST use Unit Information on iN available June 21, 2022. To manage your affected inventory, use your dealer eResponsibility Report on iN available June 22, 2022. DEALER INVENTORY As of June 21, 2022, YOU MUST NOT SELL any affected NEW OR USED motorcycle in the AFFECTED UNIT section until it is repaired, according to this Service Bulletin. • To search for applicable recalls on a specific unit, you must use Unit Information on iN, available June 21, 2022. • To manage your affected inventory, refer to eResponsibility Report on iN, available June 22, 2022. PARTS INFORMATION There are no parts necessary for this repair. REPAIR PROCEDURE The complete Service Bulletin with repair procedure, parts information, as well as warranty claim information is expected to be available on iN by the end of business Wednesday, June 29, 2022. DEALER REPAIR RESPONSIBILITY • Safety Recall repairs must be performed by a qualified technician. • Installing the remedy parts exactly as shown in Repair Procedure instructions is critical for the recall remedy to be effective. Carefully follow all instructions. • Service Management should inspect and confirm the repair. • Dealer submission of a warranty claim affirms this safety recall was properly performed. ©2022 American Honda Motor Co., Inc. – All Rights Reserved 1 of 1 MTB 17853 (2206) CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your Honda. These procedures should not be attempted by any other individuals and you should not assume this bulletin applies to your Honda, or that your Honda has the condition described. To determine whether this information applies, contact an authorized Honda dealer.
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Next Unread Message View Message
June 21, 2022
Re: STOP SALE NOTICE: 2020 – 2022 GL1800/B ECU UPDATE
Dear Honda Dealer:
Honda is issuing a STOP SALE NOTICE on CERTAIN 2020 through 2022 GL1800/B (Manual Transmission) motorcycles to update the ECU for a potential defect
that may result in engine stalling.
Effective immediately, you MUST NOT SELL any affected NEW or USED 2020 – 2022 GL1800/B motorcycles until it is repaired according to the associated
Service Bulletin.
AFFECTED UNITS
CERTAIN NEW or USED 2020 – 2022 GL1800/B (Manual Transmission)
To search for applicable recalls on a specific unit, you MUST use Unit Information on iN.
To manage your affected inventory, use your dealer eResponsibility Report on iN.
SERVICE BULLETIN
Service Bulletin: GL1800/B #26, which includes all the information relating to this Safety Recall, will be available on iN by the end of business Wednesday, June 29, 2022.
PARTS INFORMATION
There are no parts necessary for this repair.
CUSTOMER NOTIFICATION
American Honda intends to mail customer letters to all owners of affected 2020 – 2022 GL1800/B motorcycles in August 2022. Customers will be informed that their
motorcycle may be affected by a safety related defect and will be advised to make an appointment with an authorized Honda dealer for repair.
Make sure all departments in your dealership are aware of this Safety Recall.
If you have any questions, please contact AHM TechLine through TechLine Connect on iN.
Sincerely,
American Honda Motor Co., Inc.
Powersports Division MTB 17853 (2206)
Sent on 06 21 2022 Expires on 07 10 2022
From Powersports Quality Center
Subject STOP SALE NOTICE: 2020 – 2022 GL1800/B ECU Update
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1
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Next Unread Message View Message
June 29, 2022
Re: 2020 through 2022 GL1800/B #26 – IS NOW AVAILABLE
Dear Honda Dealer:
The Service Bulletin supporting the SAFETY RECALL CAMPAIGN on CERTAIN 2020 through 2022 GL1800/B motorcycles to update the software of the Engine
Control Unit (ECU) is now available on iN.
Service Bulletin GL1800/B #26, which includes all the information relating to this SAFETY RECALL Campaign, can be found by navigating to Service>Service
Publications>Service Bulletins on iN.
Make sure all departments in your dealership are aware of this SAFETY RECALL Campaign.
If you have any questions, please contact AHM TechLine through TechLine Connect on iN.
Sincerely,
American Honda Motor Co., Inc.
Powersports Division MTB 17853 (2206)
Sent on 06 30 2022 Expires on 07 19 2022
From Powersports Quality Center
Subject SAFETY RECALL: 2020 thru 2022 GL1800/B #26
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1
SEOCONTENT-END
