Safety Recall RCB: 2020 Honda CR-V Fuel Tank

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***Confidential. Internal Use Only.*** Updated 6/3/2022 Fuel Tank Recall: 2020 Honda CR-V Press Statement: Statement by American Honda Regarding Fuel Tank Recall: 2020 Honda CR-V • 212 vehicles are affected, only in the United States • Fuel tanks will be replaced for free • No reported crashes or injuries related to this issue TORRANCE, Calif. – June 3, 2022 – In the United States, American Honda will voluntarily recall 212 Honda CR-V vehicles from the 2020 model year to replace their fuel tanks, for free. An internal component of the fuel tank may break loose inside the tank and block the float mechanism that signals fuel level to the meter, incorrectly indicating the amount of fuel in the tank. This defect may lead to a vehicle unexpectedly running out of fuel and stalling while driving, increasing the risk of a crash. No crashes or injuries have been reported in relation to this issue. Honda is announcing this recall to encourage each owner of an affected vehicle to take it to an authorized dealer as soon as they receive notification of this recall from Honda. Mailed notification to owners will begin in early-July 2022. Owners can also determine if their specific vehicles are included in the recall by visiting www.recalls.honda.com or by calling (888) 234-2138. # # # Q&A 1. What is the reason for this recall? An internal component of the fuel tank (an absorber clip) may break loose inside the tank and block the float mechanism that signals fuel level to the meter, incorrectly indicating the amount of fuel in the tank. This defect may lead to a vehicle unexpectedly running out of fuel and stalling while driving, increasing the risk of a crash. No crashes or injuries have been reported in relation to this issue. 2. What will be done to recalled vehicles? An authorized Honda dealer will replace the fuel tank, for free. 3. Does this affect all 2020 CR-V vehicles? No. Only 212 vehicles from this model year will require repair. ***Confidential. Internal Use Only.*** 4. Will Honda dealers be allowed to sell recalled vehicles before they can be repaired? Honda has directed its dealers not to sell any of the affected vehicles, new or used. Dealers can sell vehicles once the recall repair is completed. 5. How long will the inspection/repair take? Vehicle owners should consult with their local dealer for a repair time estimate, as it may vary with a dealer’s daily schedule. The fuel tank replacement itself will take approximately 2 hours, once the vehicle is in the hands of a technician. 6. Have any crashes been caused by this problem? No. Honda has not received any reports of crashes resulting from this condition. 7. Has Honda received any reports of injuries from this issue? No. Honda has received no reports of injuries related to this defect. 8. Has Honda received complaints from customers for this issue? Yes. Honda discovered this issue after several customers experienced related symptoms such as stalling, vehicles not starting or inaccurate fuel gauges. 9. Is this a supplier issue, a Honda design issue, or a Honda manufacturing issue? This is a supplier issue. 10. What is the name of the supplier of the fuel tanks? U.S. Yachiyo 11. Where were these vehicles built? All of the recalled vehicles were built at Honda’s Marysville, OH plant. 12. When will customers be notified? Letters to owners of vehicles will begin in early-July. Owners can also check their vehicle recall status online now at www.recalls.honda.com. 13. What should a customer do if their vehicle is experiencing a problem now? If an owner of a recalled vehicle believes that it is experiencing this problem now, they should contact their authorized Honda dealer as soon as possible to schedule the free recall repair. 14. Is there a potential to include other vehicles in the future? We are confident that we have identified all of the potentially affected vehicles and do not expect to add any in the future. ***Confidential. Internal Use Only.*** 15. How many countries does this affect? This recall applies to specific 2020 CR-Vs sold only in the U.S. 16. How many vehicles are affected by this recall? US: 212 Worldwide total: 212 17. What is the cost to Honda of this recall? I’m sorry, but that information is considered proprietary.

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For more information: Chris_Martin@ahm.honda.com For Immediate Release Statement by American Honda Regarding Fuel Tank Recall: 2020 Honda CR-V • 212 vehicles are affected, only in the United States • Fuel tanks will be replaced for free • No reported crashes or injuries related to this issue TORRANCE, Calif. – June 3, 2022 – In the United States, American Honda will voluntarily recall 212 Honda CR-V vehicles from the 2020 model year to replace their fuel tanks, for free. An internal component of the fuel tank may break loose inside the tank and block the float mechanism that signals fuel level to the meter, incorrectly indicating the amount of fuel in the tank. This defect may lead to a vehicle unexpectedly running out of fuel and stalling while driving, increasing the risk of a crash. No crashes or injuries have been reported in relation to this issue. Honda is announcing this recall to encourage each owner of an affected vehicle to take it to an authorized dealer as soon as they receive notification of this recall from Honda. Mailed notification to owners will begin in early-July 2022. Owners can also determine if their specific vehicles are included in the recall by visiting www.recalls.honda.com or by calling (888) 234-2138. # # #

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Service Bulletin 22-020 May 27, 2022 Version 1 Safety Recall: 2020 CR-V Fuel Tank AFFECTED VEHICLES Year Model Trim VIN Range 2020 CR-V ALL Check the iN VIN status for eligibility. BACKGROUND Due to a manufacturing process error, a small number of absorber clips may not have been properly welded to the fuel tank causing them to potentially separate from the tank. A separated absorber clip may allow the front tank absorber to block the fuel pump meter arm causing an inaccurate fuel level reading. CUSTOMER NOTIFICATION Owners of affected vehicles will be sent a notification of this campaign. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it. CORRECTIVE ACTION Replace the fuel tank. CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2022 American Honda Motor Co., Inc. — All Rights Reserved Page 1 of 10 PARTS INFORMATION Part Name Part Number Quantity Bolt (12-Point 8 mm x 21 mm) (AWD Only) 90113-S10-000 4 Fuel Tank 17044-TLA-A07 1 For dealers experiencing a strong fuel smell from storing a fuel tank replaced under this Service Bulletin, the fuel tank may be disposed of immediately in accordance with local regulations. This only applies to the fuel tank replaced under this Service Bulletin. The published retention policy remains in effect for all other parts. If you have any questions about this exception or other parts retention issues please contact the WPI Administrative Office at 937-642-2737. NOTE: • Only order a fuel tank once you have identified an affected VIN. • For instructions to order a fuel tank, refer to the notes in the parts catalog. TOOL INFORMATION Tool Name Tool Number Quantity Fuel Sender Wrench 070AA-TLA0100 1 WARRANTY CLAIM INFORMATION Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 3101GZ Replace the fuel tank (2WD). 1.7 hr 6FZ00 RCB00 A22020A 17044-TLA-A06 Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 3101GZ Replace the fuel tank (AWD). 1.7 hr 6FZ00 RCB00 A22020B 17044-TLA-A06 A Add for AWD. 0.2 hr Skill Level: Repair Technician Page 2 of 10 FUEL TANK REPLACEMENT PROCEDURE 1. Relieve the fuel pressure. 1.1. Remove the emergency fuel funnel from the cargo area. 1.2. Insert the emergency fuel funnel into the fuel filler neck to relieve the pressure in the tank. 1.3. Turn the ignition to ON, but do not start the engine. 1.4. Connect the i-HDS. From the System Selection Menu select the PGM-FI system, select Function Test, and select FUEL PUMP OFF test. Follow the test instructions for starting the engine and idling until it stalls. 1.5. Turn the ignition to OFF. 2. Disconnect the 12-volt battery. Page 3 of 10 3. Drain the fuel tank. 3.1. Remove the rear seat foot covers, then remove the bolts. 3.2. Lift the rear seat cushion, and secure it in the up position with a bungie cord. 3.3. Remove the fuel tank unit (fuel pump module assembly) access panel. 3.4. Disconnect the fuel tank unit connector. Page 4 of 10 3.5. Wrap a shop towel around the fuel line quick-connect fitting, then disconnect it. NOTE: Do not remove the fuel line retainer from the fuel tank unit as it will be reused. 3.6. Unlock the fuel tank unit cam lock ring. Page 5 of 10 3.7. Remove the fuel tank unit. NOTE: The new fuel tank comes with a tank unit O-ring. 3.8. Using a hand pump, a hose, and a container suitable for fuel, draw the fuel from the fuel tank. 4. Remove the applicable floor undercover based on the trim level. Page 6 of 10 5. AWD Models Only: Move the propeller shaft out of the way. 5.1. Unbolt the No. 2 propeller shaft at the rear differential and the propeller shaft protector. Once unbolted, let the propeller shaft hang to the side and secure it with a strap to avoid stressing the carrier bearing. 5.2. Secure the bungie cord or other line that is supporting the propeller shaft to a cool surface away from the exhaust pipe such as an exhaust hanger. It is okay if the propeller shaft touches the exhaust. 6. Remove the left side rear inner fender. 7. Remove the heat shield from the right rear area. Page 7 of 10 8. Remove the fuel tank. 8.1. Remove the fuel tank protector. 8.2. Remove the fuel tank guard pipe (if needed). 8.3. Disconnect the EVAP canister line hose. 8.4. Remove the fuel fill pipe clamp. 8.5. Place a transmission jack or other support under the fuel tank, then remove the fuel tank straps and nut. NOTE: Make sure the support has casters as you will need to move the tank around to guide the filler pipe out through the rear subframe. 8.6. Remove the fuel tank assembly. NOTE: As you lower the fuel tank assembly, remove the fuel tube from the tank. 9. Install the original fuel tank unit into the new fuel tank. NOTE: Make sure you use the new O-ring that came with the fuel tank. Page 8 of 10 10. Install the new fuel tank; with the tank straps and bolts as shown. 11. Install the following components in the reverse order of removal: • Fuel fill pipe clamp • EVAP canister line hose • Fuel tube • Fuel tank guard pipe • Fuel tank protector • Heat shield • Left side inner fender • Propeller shaft (AWD models only) – Propeller shaft protector: 22 N·m (16 lb-ft) – Propeller shaft (use new bolts): 32 N·m (24 lb-ft) 12. Connect the fuel lines and confirm the fuel line connection by doing a push, pull check. Then, fill the fuel tank with the fuel from the original fuel tank. NOTE: The original retainer on the fuel tank unit can be reused. If it was removed from the fuel line or damaged, replace it. 13. Check for fuel leaks before installing the fuel sending unit access panel. 13.1. Connect the battery. 13.2. Connect the fuel tank unit connector, then turn the ignition to ON, but do not start the engine. After the fuel pump runs for 2 seconds, the fuel line will be pressurized. 13.3. Repeat step 13.2 two or three times, then check for fuel leakage. 14. Install remaining parts in the reverse order of removal. Page 9 of 10 15. California residents only: Fill out a Vehicle Emissions Recall – Proof of Correction certificate, and use RCB as the recall number. Have the service advisor give the certificate to your customer, and advise him or her to keep it as proof that the recall was completed. Your customer will need to submit this certificate to the DMV only if the DMV requests it. If you need more certificates, use reorder number Y0657. END Page 10 of 10

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NHTSA Recall Number: 22V-380 Honda Campaign Number: RCB Service Bulletin Number: 22-020 July 2022 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Honda has decided that a defect which relates to motor vehicle safety exists in certain 2020 model year CR-V vehicles. Why my vehicle is under recall: Due to improper manufacturing, the fuel pump float inside the fuel tank may become stuck and not accurately display fuel level on the fuel gauge. Safety Consequence If the fuel gauge does not accurately display the remaining fuel level, the engine may not start or may unexpectedly stall from running out of fuel, increasing the risk of a crash without prior warning. Emissions Consequence In rare cases a check engine light may illuminate as a result of this defect. Your vehicle may fail a state or local emissions inspection when such tests are required under state law if you do not have the repair done. What Honda will do: Your Honda dealer will replace the fuel tank for FREE. Honda estimates that the repair will take approximately 1 hour and 45 minutes for 2WD vehicles and 2 hours for AWD vehicles to complete. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time. What we need you to do: California Owners Only The DMV will not renew your vehicle’s registration until this emissions recall has been completed. After completing the repair procedure, your dealer will give you a Vehicle Emission Recall – Proof of Correction certificate. Please make sure the dealer completes and provides you the certificate. Keep the certificate for your records as proof that the emissions recall was completed. Submit the certificate to the DMV only if the DMV requests it. Emission Warranty In order to ensure your full protection under the emission warranty provisions, it is recommended that you have your vehicle repaired as soon as possible. Failure to do so could be determined as lack of proper maintenance. • Check recall information for your vehicle by accessing the Honda Recall Lookup tool at www.recalls.honda.com and entering your Vehicle Identification Number (VIN). • If you have questions or concerns, we encourage you to: o contact your local Honda automobile dealer; or o email or chat by going to www.owners.honda.com/help/customer-relations; or o visit Twitter @HondaCustSvc; or o visit www.recalls.honda.com to use “Ask Dave”, our 24/7 virtual agent; or o call American Honda’s Customer Support & Campaign Center at 1-888-234-2138 Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time. If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement; please contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138 to determine potential eligibility and for instructions on how to request reimbursement. If you no longer own this vehicle or if any of the information is not correct, please complete and return the enclosed prepaid Information Change Card as soon as possible. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days. If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov. We sincerely apologize for any inconvenience this recall may cause, but please be assured that your safety is our first concern. Sincerely, American Honda Motor Co., Inc. IMPORTANT SAFETY RECALL Please call any authorized Honda dealer and schedule an appointment to have your vehicle repaired for FREE. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. AUTOMOBILE DIVISION American Honda Motor Co., Inc. 1919 Torrance Blvd., P.O. Box 2215 Torrance, CA 90509-9870 This notice applies to your vehicle: XXXXXXXXXXXXXXXXX Dear FIRSTNAME LASTNAME: 􀂀􀀻􀁦􀀫􀁑􀀣􀁸􀀏􀁒􀀾􀁡􀀫 􀁽􀁽􀀕􀁕􀁭􀀝􀀥􀀵􀀵􀁕􀀭􀁕 99999999 Número de campaña de seguridad NHTSA: 22V-380 Número de campaña de Honda: RCB Número de boletín de servicio: 22-020 DIVISIÓN AUTOMOTRIZ American Honda Motor Co., Inc. 1919 Torrance Blvd., P.O. Box 2215 Torrance, CA 90509-9870 Julio del 2022 Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés). Honda ha determinado que existe un defecto el cual está relacionado con la seguridad del vehículo en algunos vehículos modelo CR-V año modelo 2020. ¿Por qué mi vehículo está bajo esta campaña de seguridad?: Debido a una fabricación inadecuada, el flotante de la bomba de combustible dentro del tanque de combustible puede trabarse y no mostrar de manera precisa el nivel de combustible en el medidor de combustible. Consecuencia de seguridad Si el medidor de combustible no muestra de manera precisa el nivel de combustible restante, el motor puede que no arranque o puede inesperadamente detenerse debido a que se queda sin combustible, aumentando el riesgo de un choque sin previa advertencia. Consecuencia de emisión En raros casos una luz indicadora de fallas (verificar el motor) puede iluminarse como un resultado de este defecto. Su vehículo puede fallar una inspección de emisiones local o estatal cuando tales pruebas sean requeridas bajo la ley estatal si usted no completa la reparación. ¿Qué hará Honda?” Su concesionario Honda reemplazará el tanque de combustible de forma GRATUITA. Honda estima que la reparación tomará en completarse aproximadamente 1 hora y 45 minutos para los vehículos 2WD y 2 horas para los vehículos AWD. No obstante, su concesionario le puede ofrecer un mejor estimado del tiempo total de esta visita de servicio, ya que pudiera ser necesario que su vehículo esté disponible por un periodo más largo. ¿Qué necesitamos que usted haga?: Solamente propietarios en California El DMV no renovará su registro del vehículo hasta que esta campaña de seguridad de emisiones haya sido completada. Después de completar este procedimiento de reparación, su concesionario le entregará un certificado de Prueba de Corrección – Campaña de seguridad de emisiones del vehículo (Vehicle Emissions Recall – Proof of Correction). Por favor asegúrese que el concesionario complete y le otorgue el certificado. Mantenga el certificado para sus registros como prueba que la campaña de emisiones fue completada. Envíe el certificado para el DMV solamente si el DMV lo solicita. Garantía de emisiones A fin de garantizar su protección completa bajo las disposiciones con respecto a la garantía de emisiones, se recomienda que haga que su vehículo sea reparado tan pronto sea posible. De no hacerlo podría determinarse como una falta de mantenimiento adecuado. • Verifique la información de la campaña de seguridad de su vehículo ingresando en la herramienta Honda Recall Lookup en www.recalls.honda.com e ingresando su Número de identificación del vehículo (VIN). • Si usted tiene preguntas o inquietudes, le recomendamos que: o comuníquese con su concesionario de automóviles Honda local; o o envíe un correo electrónico o chat por medio de www.owners.honda.com/help/customer-relations; o o visite Twitter @HondaCustSvc; o o llame al Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., Hora del Pacífico. Si usted ha pagado por realizar las reparaciones de la campaña de seguridad específica en su vehículo, usted puede ser elegible para el reembolso, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 para determinar la elegibilidad potencial y para las instrucciones sobre cómo solicitar el reembolso. Si ya no es el propietario de este vehículo o si alguna información no está correcta, por favor complete, firme y devuelva lo más pronto posible la Tarjeta de Cambio de Información anexa, con el porte pagado. Si usted es el arrendador de este vehículo, las regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días. Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Tollfree) Vehicle Safety Hotline de NHTSA al 1-888-327-4236 (TTY 1-800-424-9153), o visitar la página http://www.safercar.gov. Sinceramente le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta campaña de seguridad, pero tenga garantizado que su seguridad es nuestra principal preocupación. Atentamente, American Honda Motor Co., Inc. CAMPAÑA DE SEGURIDAD URGENTE Por favor llame a cualquier concesionario autorizado Honda y programe una cita para la reparación de su vehículo de forma GRATUITA. Si usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros sobre esta información importante. Estimado FIRSTNAME LASTNAME: Esta notificación aplica a su vehículo: XXXXXXXXXXXXXXXXX

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Next Unread Message View Message DATE: May 27, 2022 TO: All Honda Sales, Service, & Parts Managers, and Personnel FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls RE: Stop Sale/Safety Recall: 2020 CR-V Fuel Tank On May 26, 2022, American Honda notified NHTSA of a stop sale and safety recall for 212 model year 2020 CR-V units. The fuel level indicator may incorrectly indicate the amount of fuel remaining in the tank. An incorrect measurement from the fuel indicator can lead to driving the vehicle on a low tank or until empty, potentially leading to a vehicle stall or no start condition. Refer to your eResponsibility report or perform an iN VIN status inquiry to determine which units in your inventory are affected. Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits. BACKGROUND Due to a manufacturing process error, a small number of absorber clips may not have been properly welded to the fuel tank potentially allowing them to separate from the tank. A separated absorber clip may allow the front tank absorber to block the fuel pump meter arm causing inaccurate fuel level indication. REPAIR Affected vehicles will require replacement of the fuel tank. PARTS Parts are available at launch through normal parts ordering. Due to the small population of affected vehicles, please confirm vehicle is at your dealership or is scheduled for repair prior to ordering. TOOLS There are no special tools required for this repair. SERVICE BULLETIN Service Bulletin 22-020, Safety Recall: 2020 CR-V Fuel Tank is posted to the Service Information System (SIS) as of May 27, 2022. It includes repair, parts, and warranty information related to this recall. CUSTOMER NOTIFICATION American Honda expects to complete customer notification by early July 2022. As always, be sure to perform an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns. Sent on 05 27 2022 Expires on 07 30 2022 From Subject Brad Ortloff, Manager of Auto Campaigns and Recalls Stop Sale/Safety Recall: 2020 CR-V Fuel Tank INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-380 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Honda (American Honda Motor Co.) Submission Date : MAY 26, 2022 NHTSA Recall No. : 22V-380 Manufacturer Recall No. : RCB Manufacturer Information : Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd. Torrance CA 90501 Company phone : 1-888-234-2138 Population : Number of potentially involved : 212 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2020 Honda CR-V Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem. Similar vehicles produced outside the specified manufacturing range had fuel tanks installed that were built to specification. Production Dates : SEP 24, 2020 – SEP 29, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The clip for the absorber inside the fuel tank was insufficiently welded. If the clip separates, a dismounted absorber may impede the path of the fuel pump float arm. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An impeded fuel pump float arm will not accurately display fuel level on the fuel gauge, potentially resulting in unexpected engine stall from fuel starvation or prevent an engine from starting, which increases the risk of crash without prior warning. Description of the Cause : The clip for the absorber inside the fuel tank was insufficiently welded. Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 22V-380 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Tank assy., fuel Component Description : Tank assy., fuel Component Part Number : 17495-TLA-A040-M1 Supplier Identification : Component Manufacturer Name : US Yachiyo Inc. Address : 1177 Kellogg Pkwy Marion Ohio 43302 Country : United States Chronology : August 2021 – January 2022 Honda identified the first warranty claim relating to a no-start condition, which occurred in July 2021. A request was made to return the failed part in August, and the failed part was successfully recovered in January 2022. Both Honda and the fuel tank supplier began analyzing the failed part. Honda received six additional warranty claims relating to no-start condition, fuel gauge inaccuracy, or engine stalling incidents during this period, increasing the number of warranty claims to seven. February – March 2022 Results of the failed part analysis indicated an insufficiently welded fuel absorber clip could separate and impede the path of the fuel pump float arm. Supplier records narrowed the insufficient welding to one shift of fuel tank production where the stopper that controls weld depth was not set to specification. Honda continued investigating the potential consequences related to an insufficiently welded fuel absorber clip. April 2022 Two additional warranty claims were received. May 19, 2022 Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of May 19, 2022, Honda has received nine warranty claims for incidents occurring between July 2021 to April 2022, and no reports of crashes, injuries or deaths related to this issue. Part 573 Safety Recall Report 22V-380 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will replace the fuel tank for free. Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA. How Remedy Component Differs from Recalled Component : Recalled components were insufficiently welded and remedy components are sufficiently welded. Identify How/When Recall Condition was Corrected in Production : Fuel tank supplier identified one shift where the stopper that controls weld depth was not set to specification. All other production was completed with the stopper set to specification. Recall Schedule : Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about 5/27/2022. Owner notification is scheduled to begin and end on or about 7/5/2022. Planned Dealer Notification Date : MAY 27, 2022 – MAY 27, 2022 Planned Owner Notification Date : JUL 05, 2022 – JUL 05, 2022 * NR – Not Reported

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