Radiator Cap Replacement – 2021 Honda Rebel 1100

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December 16, 2021 NHTSA CAMPAIGN NUMBER: 21V987000

Radiator Cap May Leak or Spray Hot Coolant

An insufficiently sealed radiator cap may leak or spray hot coolant, increasing the risk of injury or crash.

 

NHTSA Campaign Number: 21V987

Manufacturer HondaeBay (American HondaeBay Motor Co.)

Components ENGINE AND ENGINE COOLING

Potential Number of Units Affected 1,022

 

Summary

HondaeBay (American HondaeBay Motor Co.) is recalling certain 2021 HondaeBay Rebel 1100 (CMX1100) motorcycles. The radiator cap may have been improperly formed during manufacturing, which could create an insufficient seal.

 

Remedy

Dealers will replace the radiator cap and refill any lost coolant, free of charge. Owner notification letters were mailed February 22, 2022. Owners may contact HondaeBay service at 1-888-234-2138. HondaeBay’s number for this recall is KN1.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Honda Motorcycle or Scooter has a Recall

 


2021 CMX11O OA/D – Radiator Cap Replacement BACKGROUND

 

HondaeBay is launching a SAFETY RECALL on CERTAIN 2021 CMX1100A/D motorcycles to

replace the radiator cap for a potential defect. Hot coolant may leak from the radiator reserve tank overflow tube or spray from the radiator cap, increasing the risk of crash or injury.

 

AFFECTED UNITS

As of December 16, 2021, YOU MUST NOT SELL CERTAIN NEW OR USED 2021 CMX1100A/D motorcycles until they are repaired, according to this Service Bulletin.

  • To search for applicable recalls on a specific unit, you MUST use Unit Information on iN.
  • To manage your affected new inventory, use your dealer eResponsibility Report on iN.

 

CUSTOMER NOTIFICATION

American HondaeBay intends to mail customer letters to all owners of affected 2021 CMX11 00A/D motorcycles in February 2022. Customers will be informed that their motorcycle may be affected by a safety related defect and will be advised to make an appointment with an authorized HondaeBay dealer for repair.

 

PARTS INFORMATION

Parts will be available starting December 30, 2021, and can be ordered through the normal parts ordering process.

MODELDESCRIPTIONPART NUMBERQTY.
CMX1100A/DKit, Cap Rad06190-MKR-3051

 

* Kit Cap Rad Includes: Kit Cap, Radiator (Qty. 1) , Clip, Tube (812) (Qty. 1)

Note: Clip 812, Tube (Qty. 1) included with this kit is NOT needed for this repair.

 

RECALL REPAIR PROCEDURE

CAUTION: Radiator coolant is toxic. Keep away from eyes, mouth, and skin. If ingested, consult a physician immediately.

WARNING: Removing the radiator cap while the engine is hot can allow the coolant to spray out, causing serious scalding. Always let the engine and radiator cool down before removing the radiator cap.

 

1.Remove the pan screw [1] and the right front air cleaner cover [2].

 

2. Remove the radiator cap [3].

 

Note: Identify the old radiator cap by marking with a permanent marker or scratching an ‘X’ on top of the cap.

 

3. Replace with the new radiator cap [4] .

 

4. Reinstall the right front air cleaner cover and the pan screw.

5. Check the coolant level of the radiator reserve tank with the engine running at normal operating temperature.

• The level should be between the “UPPER” [5] and “LOWER” [6] level lines with the motorcycle in an upright position on a level surface.

 

• If the coolant level is low, proceed to step 6.

• If the coolant level is good, refer to the template claim information section of this bulletin.

 

6. Remove the radiator reserve tank cap [7] and fill the tank to the “UPPER” level line with the recommended coolant.

 

• Check for coolant leaks if the coolant level decreases very rapidly.

• If the reserve tank becomes completely empty, there is a possibility of air getting into the cooling system.

• Refer to the 2021 CMX11 OOA/D Service Manual for repair instructions.

 

Note: Use Pro HondaeBay HP Coolant or an equivalent high quality ethylene glycol antifreeze containing corrosion protection inhibitors.

 


Defect description:

During the manufacturing process, the die for the radiator cap may have improperly formed the cap’s outer hook height, exceeding manufacturing specifications, which may result in a ride-over position of the cap when tightened to the radiator filler neck, creating an insufficient seal. As a result, hot coolant may leak, potentially injuring the rider, or others, and increasing the risk of a crash.

 

Chronology:

July 1, 2021

The first occurrence of the issue took place on a Japanese market vehicle where the radiator leaked coolant.

 

July 2021

After additional occurrences of the issue in the Japanese market, including an injury, HondaeBay began to investigate and analyze the issue.

 

July 30, 2021

The investigation and analysis revealed the radiator cap’s outer hook dimensions exceeded manufacturing specifications, causing the radiator cap to ride-over the radiator filler neck resulting in an insufficient seal between the radiator cap and filler neck. The information was reported to the Tier 1 radiator cap supplier.

 

August 2, 2021

The Tier 1 supplier inspected production parts and confirmed the existence of parts out of specification mixed with parts within specification. The supplier quarantined the out of specification parts at the facility.

 

September 2021

HondaeBay further investigated to verify the issue, symptoms, and sealing performance of the radiator cap.

 

Late-October 2021

HondaeBay identified the cause and symptoms of the radiator cap ride-over condition. Hot coolant from affected vehicles may leak from the radiator reservoir overflow tube or spray from the radiator cap. In addition, HondaeBay investigated the affected population of vehicles, including the US market.

 

December 9, 2021

HondaeBay determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.

As of December 14, 2021, HondaeBay has received 0 warranty claims, 0 field reports, and 0 reports of injuries or crashes related to this issue in the US market.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
HONDAeBayREBEL 11002021

 


12 Associated Documents

Recall Acknowledgement

RCAK-21V987-7102.pdf 646.118KB

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Remedy Instructions and TSB

RCRIT-21V987-9239.pdf 379.799KB

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Defect Notice 573 Report

RCLRPT-21V987-3016.PDF 214.261KB

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Part 573 Defect Information Report

RMISC-21V987-5818.pdf 354.021KB

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Manufacturer Notices(to Dealers,etc)- SAFETY RECALL: 2021 CMX1100A/D #1 Radiator Cap Replacement: December 23, 2021

RCMN-21V987-1854.pdf 38.387KB

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Manufacturer Notices(to Dealers,etc)- STOP SALE NOTICE: 2021 CMX1100A/D #1 Radiator Cap Replacement: December 16, 2021

RCMN-21V987-4972.pdf 227.331KB

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Remedy Instructions and TSB

RCRIT-21V987-4753.pdf 4998.008KB

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Recall 573 Report – 2/15/2022

RCLRPT-21V987-5707.PDF 214.262KB

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ISSUED Owner Notification Letter(Part 577) – February 2022

RCONL-21V987-4930.pdf 216.547KB

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Recall Quarterly Report #1, 2022-1

RCLQRT-21V987-0136.PDF 211.146KB

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Recall Quarterly Report #2, 2022-2

RCLQRT-21V987-0863.PDF 211.247KB

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Recall Quarterly Report #3, 2022-3

RCLQRT-21V987-8016.PDF 211.326KB

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