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December 16, 2021 NHTSA CAMPAIGN NUMBER: 21V987000
Radiator Cap May Leak or Spray Hot Coolant
An insufficiently sealed radiator cap may leak or spray hot coolant, increasing the risk of injury or crash.
NHTSA Campaign Number: 21V987
Manufacturer Honda (American Honda
Motor Co.)
Components ENGINE AND ENGINE COOLING
Potential Number of Units Affected 1,022
Summary
Honda (American Honda
Motor Co.) is recalling certain 2021 Honda
Rebel 1100 (CMX1100) motorcycles. The radiator cap may have been improperly formed during manufacturing, which could create an insufficient seal.
Remedy
Dealers will replace the radiator cap and refill any lost coolant, free of charge. Owner notification letters were mailed February 22, 2022. Owners may contact Honda service at 1-888-234-2138. Honda
’s number for this recall is KN1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Honda Motorcycle or Scooter has a Recall
2021 CMX11O OA/D – Radiator Cap Replacement BACKGROUND
Honda is launching a SAFETY RECALL on CERTAIN 2021 CMX1100A/D motorcycles to
replace the radiator cap for a potential defect. Hot coolant may leak from the radiator reserve tank overflow tube or spray from the radiator cap, increasing the risk of crash or injury.
AFFECTED UNITS
As of December 16, 2021, YOU MUST NOT SELL CERTAIN NEW OR USED 2021 CMX1100A/D motorcycles until they are repaired, according to this Service Bulletin.
- To search for applicable recalls on a specific unit, you MUST use Unit Information on iN.
- To manage your affected new inventory, use your dealer eResponsibility Report on iN.
CUSTOMER NOTIFICATION
American Honda intends to mail customer letters to all owners of affected 2021 CMX11 00A/D motorcycles in February 2022. Customers will be informed that their motorcycle may be affected by a safety related defect and will be advised to make an appointment with an authorized Honda
dealer for repair.
PARTS INFORMATION
Parts will be available starting December 30, 2021, and can be ordered through the normal parts ordering process.
MODEL | DESCRIPTION | PART NUMBER | QTY. |
CMX1100A/D | Kit, Cap Rad | 06190-MKR-305 | 1 |
* Kit Cap Rad Includes: Kit Cap, Radiator (Qty. 1) , Clip, Tube (812) (Qty. 1)
Note: Clip 812, Tube (Qty. 1) included with this kit is NOT needed for this repair.
RECALL REPAIR PROCEDURE
CAUTION: Radiator coolant is toxic. Keep away from eyes, mouth, and skin. If ingested, consult a physician immediately.
WARNING: Removing the radiator cap while the engine is hot can allow the coolant to spray out, causing serious scalding. Always let the engine and radiator cool down before removing the radiator cap.
1.Remove the pan screw [1] and the right front air cleaner cover [2].
2. Remove the radiator cap [3].
Note: Identify the old radiator cap by marking with a permanent marker or scratching an ‘X’ on top of the cap.
3. Replace with the new radiator cap [4] .
4. Reinstall the right front air cleaner cover and the pan screw.
5. Check the coolant level of the radiator reserve tank with the engine running at normal operating temperature.
• The level should be between the “UPPER” [5] and “LOWER” [6] level lines with the motorcycle in an upright position on a level surface.
• If the coolant level is low, proceed to step 6.
• If the coolant level is good, refer to the template claim information section of this bulletin.
6. Remove the radiator reserve tank cap [7] and fill the tank to the “UPPER” level line with the recommended coolant.
• Check for coolant leaks if the coolant level decreases very rapidly.
• If the reserve tank becomes completely empty, there is a possibility of air getting into the cooling system.
• Refer to the 2021 CMX11 OOA/D Service Manual for repair instructions.
Note: Use Pro Honda HP Coolant or an equivalent high quality ethylene glycol antifreeze containing corrosion protection inhibitors.
Defect description:
During the manufacturing process, the die for the radiator cap may have improperly formed the cap’s outer hook height, exceeding manufacturing specifications, which may result in a ride-over position of the cap when tightened to the radiator filler neck, creating an insufficient seal. As a result, hot coolant may leak, potentially injuring the rider, or others, and increasing the risk of a crash.
Chronology:
July 1, 2021
The first occurrence of the issue took place on a Japanese market vehicle where the radiator leaked coolant.
July 2021
After additional occurrences of the issue in the Japanese market, including an injury, Honda began to investigate and analyze the issue.
July 30, 2021
The investigation and analysis revealed the radiator cap’s outer hook dimensions exceeded manufacturing specifications, causing the radiator cap to ride-over the radiator filler neck resulting in an insufficient seal between the radiator cap and filler neck. The information was reported to the Tier 1 radiator cap supplier.
August 2, 2021
The Tier 1 supplier inspected production parts and confirmed the existence of parts out of specification mixed with parts within specification. The supplier quarantined the out of specification parts at the facility.
September 2021
Honda further investigated to verify the issue, symptoms, and sealing performance of the radiator cap.
Late-October 2021
Honda identified the cause and symptoms of the radiator cap ride-over condition. Hot coolant from affected vehicles may leak from the radiator reservoir overflow tube or spray from the radiator cap. In addition, Honda
investigated the affected population of vehicles, including the US market.
December 9, 2021
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.
As of December 14, 2021, Honda has received 0 warranty claims, 0 field reports, and 0 reports of injuries or crashes related to this issue in the US market.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
HONDA![]() | REBEL 1100 | 2021 |
12 Associated Documents
Recall Acknowledgement
RCAK-21V987-7102.pdf 646.118KB
Remedy Instructions and TSB
RCRIT-21V987-9239.pdf 379.799KB
Defect Notice 573 Report
RCLRPT-21V987-3016.PDF 214.261KB
Part 573 Defect Information Report
RMISC-21V987-5818.pdf 354.021KB
Manufacturer Notices(to Dealers,etc)- SAFETY RECALL: 2021 CMX1100A/D #1 Radiator Cap Replacement: December 23, 2021
Manufacturer Notices(to Dealers,etc)- STOP SALE NOTICE: 2021 CMX1100A/D #1 Radiator Cap Replacement: December 16, 2021
RCMN-21V987-4972.pdf 227.331KB
Remedy Instructions and TSB
RCRIT-21V987-4753.pdf 4998.008KB
Recall 573 Report – 2/15/2022
RCLRPT-21V987-5707.PDF 214.262KB
ISSUED Owner Notification Letter(Part 577) – February 2022
RCONL-21V987-4930.pdf 216.547KB
Recall Quarterly Report #1, 2022-1
RCLQRT-21V987-0136.PDF 211.146KB
Recall Quarterly Report #2, 2022-2
RCLQRT-21V987-0863.PDF 211.247KB
Recall Quarterly Report #3, 2022-3
RCLQRT-21V987-8016.PDF 211.326KB
Latest Recalls Documents
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- ✅ PHOSPHATE FREE, RTU - Engine Ice Hi-Performance coolant is phosphate free and ready to use, reducing operating temperatures and effectively keeping boil over temperatures to 256 Fahrenheit or less and freeze-up protection to -7 Fahrenheit
- ✅ MAXIMIZE PERFORMANCE - With an average reduction in operating temperatures of 10 Fahrenheit - 20 Fahrenheit Engine Ice is perfect for the high-performance demands of your powersports vehicle.
- ✅ EASY TO USE - Engine Ice Hi-Performance Motorcycle Coolant + Antifreeze provides superior head dispersion allowing you to maximize horsepower and performance. Easy to Use – Premixed with deionized water for out-of-the-bottle use.
- ✅ STOP LOSING PERFORMANCE - Engineered to keep your operating temperatures at optimum performance to not lose power through excess heat; Engine Ice is safe for vehicles over all types of terrain and offers superior heat reduction vs. competitive products as shown in independent lab testing.
- ✅ ADVANCED FORMULATION WITH OAT TECHNOLOGY - Product contains no ethylene glycol, uses propylene glycol to reduce operating temperatures more than other coolants
- CONVENIENT - pre-mixed coolant for motorcycles, ATVs, karts etc. - pour and go
- BLENDED WITH - purified, deionized water and proper WaterWetter percentage
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- Original Yamaha OEM Yamalube Yamacool - Pre Diluted Antifreeze ACC-YAMAC-BL-32
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- Pre-blended with a bittering agent to ensure it is easy and ready to use safely.
- Made by Yamaha specifically for Yamaha
- Silicate-, Nitrite-, Amine- Borate- and Phosphate-free
SEOCONTENT-START
December 16, 2021 Mr. Jeffrey Giuseppe Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) 1200 New Jersey Avenue, SE Washington, D.C. 20590 Re: Part 573, Defect Information Report 2021 Model Year Honda Rebel 1100 (CMX1100) Radiator Cap Recall Dear Mr. Giuseppe: In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Defect Information Report regarding a safety recall of certain 2021 model year Honda Rebel 1100 (CMX1100) vehicles to address a defect with the radiator cap. If you have any questions about this report, please feel free to contact me. Sincerely, AMERICAN HONDA MOTOR CO., INC. Jeff Chang Senior Manager Product Regulatory Office JC:rq American Honda Motor Co., Inc. 1919 Torrance Boulevard Torrance, CA 90501-2746 Phone (310) 783-2000 DEFECT INFORMATION REPORT 573.6(c)(1) Name of manufacturer: Honda Motor Co., Ltd. Manufacturer’s agent: Jeff Chang American Honda Motor Co., Inc. 1919 Torrance Blvd. Torrance, CA 90501-2746 573.6(c)(2) Identification of potentially affected vehicles: Description of the basis for the determination of the recall population: The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could potentially experience the problem. Description of how the vehicles being recalled differ from similar vehicles not included in the recall: All vehicles built from April 10, 2021 through July 22, 2021 are affected. As a process quality improvement effort, inspections have been incorporated to verify the radiator cap outer hook dimensions are within manufacturer specifications and manufacturing components are monitored/checked for excess wear which may affect product tolerances. The new inspection procedures were used on mass production vehicles built starting on August 6, 2021. Identification of affected component: Component: Cap Comp. Rad Part No.: 19037-GEE-7106 Country of Origin: Japan Manufacturer: T.RAD Co., Ltd. 573.6(c)(3) Total number of potentially affected vehicles: 1,022 573.6(c)(4) Percentage of affected vehicles that contain the defect: 100% Make/Model Model Year Dates of Manufacture Number of Vehicles Honda Rebel 1100 (CMX1100) 2021 04/10/2021 – 07/22/2021 1,022 573.6(c)(5) 573.6(c)(6) 573.6(c)(8)(i) Program for remedying the defect: Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a Honda Powersports dealer. The dealer will replace the radiator cap and refill any lost coolant, for free. Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA. 573.6(c)(8)(ii) The date notifications were sent to dealers: December 16, 2021 The estimated date to start notifications to owners: February 13, 2021 573.6(c)(10) Representative copies of all notices, bulletins and other communications: A copy of the dealer service bulletin, the final customer notification letter, and other dealer communication will be submitted to your office as soon as possible. A draft of the owner notification letter will be submitted to your office as soon as possible. 573.6(c)(11) Manufacturer’s campaign number: KN1
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., Service Bulletin HONDA American Honda Motor Co .. Inc. SAFETY RECALL 2021 CMX1100A/D – Radiator Cap Replacement BACKGROUND CMX1100A/D #1 December 2021 Honda is launching a SAFETY RECALL on CERTAIN 2021 CMX1100A/D vehicles to replace the radiator cap for a potential defect. If the vehicle is used continuously, hot coolant may leak from the radiator reservoir overflow tube or spay from the radiator cap, increasing the risk of crash or injury. AFFECTED UNITS CERTAIN NEW or USED 2021 CMX1100A/D. To search for applicable recall on a specific unit, you MUST use Unit Information on iN available December 16, 2021. To manage your affected inventory, use your dealer eResponsibility Report on iN available December 17, 2021. DEALER INVENTORY As of December 16, 2021, YOU MUST NOT SELL any affected NEW OR USED motorcycle in the AFFECTED UNIT section until it is repaired, according to this Service Bulletin. • To search for applicable recalls on a specific unit, you must use Unit Information on iN, available December 16, 2021 . • To manage your affected inventory, refer to eResponsibility Report on iN, available December 17, 2021 . PARTS INFORMATION Parts needed for the repair can be ordered according to the instructions in the forthcoming Service Bulletin. REPAIR PROCEDURE The complete Service Bulletin with repair procedure, parts information, as well as warranty claim information is expected to be available on iN by the end of business Thursday, December 23, 2021. DEALER REPAIR RESPONSIBILITY • Safety Recall repairs must be performed by a qualified technician. • Installing the remedy parts exactly as shown in Repair Procedure instructions is critical for the recall remedy to be effective. Carefully follow all instructions. • Service Management should inspect and confirm the repair. • Dealer submission of a warranty claim affirms this safety recall was properly performed. ©2021 American Honda Motor Co., Inc. – All Rights Reserved 1 of 1 MTB 17798 (2112) CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your Honda. These procedures should not be attempted by any other individuals and you should not assume this bulletin applies to your Honda, or that your Honda has the condition described. To determine whether this information applies, contact an authorized Honda dealer.
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CMX1100A/D #1 December 2021 Service Bulletin American Honda Motor Co .. Inc. SAFETY RECALL 2021 CMX11 OOA/D – Radiator Cap Replacement BACKGROUND Honda is launching a SAFETY RECALL on CERTAIN 2021 CMX1100A/D motorcycles to replace the radiator cap for a potential defect. Hot coolant may leak from the radiator reserve tank overflow tube or spray from the radiator cap, increasing the risk of crash or injury. AFFECTED UNITS As of December 16, 2021, YOU MUST NOT SELL CERTAIN NEW OR USED 2021 CMX1100A/D motorcycles until they are repaired, according to this Service Bulletin. • To search for applicable recalls on a specific unit, you MUST use Unit Information on iN. • To manage your affected new inventory, use your dealer eResponsibility Report on iN. CUSTOMER NOTIFICATION American Honda intends to mail customer letters to all owners of affected 2021 CMX11 00A/D motorcycles in February 2022. Customers will be informed that their motorcycle may be affected by a safety related defect and will be advised to make an appointment with an authorized Honda dealer for repair. PARTS INFORMATION Parts will be available starting December 30, 2021, and can be ordered through the normal parts ordering process. MODEL DESCRIPTION PART NUMBER QTY. CMX1100A/D Kit, Cap Rad 06190-MKR-305 1 * Kit Cap Rad Includes: Kit Cap, Radiator (Qty. 1 ), Clip, Tube (812) (Qty. 1) Note: Clip 812, Tube (Qty. 1) included with this kit is NOT needed for this repair. DEALER REPAIR RESPONSIBILITY • Repairs must be performed by a qualified technician. • Performing this repair exactly as shown in Repair Procedure instructions is critical for the remedy to be effective. Carefully follow all instructions. • Service Management should inspect and confirm the repair. • Dealer submission of a warranty claim affirms this repair was properly performed. ©2021 American Honda Motor Co., Inc. – All Rights Reserved 1 of 4 MTB 17798 (2112) CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your Honda. These procedures should not be attempted by any other individuals and you should not assume this bulletin applies to your Honda, or that your Honda has the condition described. To determine whether this information applies, contact an authorized Honda dealer. [1] [2] [3] [4] [5] [6] [7] Customer letter forthcoming.
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Next Unread Message View Message December 16, 2021 Re: STOP SALE NOTICE: 2021 CMX1100A/D Radiator Cap Replacement Dear Honda Dealer: Honda is issuing a STOP SALE NOTICE on CERTAIN 2021 CMX1100A/D vehicles to replace the radiator cap for a potential defect. If the vehicle is used continuously, hot coolant may leak from the radiator reservoir overflow tube or spray from the radiator cap, increasing the risk of crash or injury. Effective immediately, you MUST NOT SELL any affected NEW or USED 2021 CMX1100A/D vehicle unl it is repaired according to the associated Service Bulletin. AFFECTED UNITS CERTAIN NEW or USED 2021 CMX1100A/D. To search for applicable recalls on a specific unit, you MUST use Unit Informaon on iN, available December 16, 2021. To manage your affected inventory, use your dealer eResponsibility Report on iN, available December 17, 2021. SERVICE BULLETIN Service Bulletin: CMX1100A/D #1, which includes all the information relating to this Safety Recall, is expected to be issued by the end of business Thursday, December 23, 2021. PARTS INFORMATION Parts needed for the repair can be ordered according to the instructions in the forthcoming Service Bullen. CUSTOMER NOTIFICATION American Honda intends to mail customer letters to all owners of affected 2021 CMX1100A/D vehicles in February 2022. Customers will be informed that their vehicle may be affected by a safety related defect and will be advised to make an appointment with an authorized Honda dealer for repair. Make sure all departments in your dealership are aware of this Safety Recall. If you have any questions, please contact AHM TechLine through TechLine Connect on iN. Sincerely, American Honda Motor Co., Inc. Powersports Division MTB 17798 (2112) Sent on 12 16 2021 Expires on 03 16 2022 From Powersports Quality Center Subject STOP SALE NOTICE: 2021 CMX1100A/D #1 Radiator Cap Replacement INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1
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Next Unread Message View Message December 23, 2021 Re: 2021 CMX1100A/D #1 – IS NOW AVAILABLE Dear Honda Dealer: The Service Bulletin supporting a SAFETY RECALL on CERTAIN 2021 CMX1100A/D motorcycles to replace the radiator cap is now available on iN. Service Bulletin CMX1100A/D #1, which includes all the information relating to this Safety Recall, can be found by navigating to Service > Service Publications > Service Bulletins on iN. Parts will be available starting 12/30/2021 and can be ordered through the normal parts ordering process. Make sure all departments in your dealership are aware of this Safety Recall. If you have any questions, please contact AHM TechLine through TechLine Connect on iN. Sincerely, American Honda Motor Co., Inc. Powersports Division MTB 17798 (2112) Sent on 12 23 2021 Expires on 03 23 2022 From Powersports Quality Center Subject SAFETY RECALL: 2021 CMX1100A/D #1 Radiator Cap Replacement INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1
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41 Service Bulletin HONDA American Honda Motor Co .. Inc. SAFETY RECALL 2021 CMX1100A/D – Radiator Cap Replacement BACKGROUND CMX1100A/D #1 December 2021 Honda is launching a SAFETY RECALL on CERTAIN 2021 CMX1100A/D vehicles to replace the radiator cap for a potential defect. If the vehicle is used continuously, hot coolant may leak from the radiator reservoir overflow tube or spay from the radiator cap, increasing the risk of crash or injury. AFFECTED UNITS CERTAIN NEW or USED 2021 CMX1100A/D. To search for applicable recall on a specific unit, you MUST use Unit Information on iN available December 16, 2021. To manage your affected inventory, use your dealer eResponsibility Report on iN available December 17, 2021. DEALER INVENTORY As of December 16, 2021, YOU MUST NOT SELL any affected NEW OR USED motorcycle in the AFFECTED UNIT section until it is repaired, according to this Service Bulletin. • To search for applicable recalls on a specific unit, you must use Unit Information on iN, available December 16, 2021 . • To manage your affected inventory, refer to eResponsibility Report on iN, available December 17, 2021 . PARTS INFORMATION Parts needed for the repair can be ordered according to the instructions in the forthcoming Service Bulletin. REPAIR PROCEDURE The complete Service Bulletin with repair procedure, parts information, as well as warranty claim information is expected to be available on iN by the end of business Thursday, December 23, 2021. DEALER REPAIR RESPONSIBILITY • Safety Recall repairs must be performed by a qualified technician. • Installing the remedy parts exactly as shown in Repair Procedure instructions is critical for the recall remedy to be effective. Carefully follow all instructions. • Service Management should inspect and confirm the repair. • Dealer submission of a warranty claim affirms this safety recall was properly performed. ©2021 American Honda Motor Co., Inc. – All Rights Reserved 1 of 1 MTB 17798 (2112) CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your Honda. These procedures should not be attempted by any other individuals and you should not assume this bulletin applies to your Honda, or that your Honda has the condition described. To determine whether this information applies, contact an authorized Honda dealer.
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February 2022 NHTSA Recall 21V-987 IMPORTANT SAFETY RECALL This notice applies to your vehicle: Dear Honda Powersports Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. WHAT IS THE REASON FOR THIS NOTICE? Honda has decided that a defect which relates to motor vehicle safety exists in certain 2021 Rebel 1100 (CMX1100} motorcycles. Due to a manufacturing defect, the radiator cap may have been improperly formed, potentially creating an insufficient seal. As a result, hot coolant may leak, increasing the risk of a crash or injury. WHAT WILL HONDA DO? The dealer will replace the radiator cap and refill any lost coolant, for free. WHAT SHOULD YOU DO? Please call any authorized Honda Powersports dealer and make an appointment to have the radiator cap replaced and any lost coolant refilled for free. Once you schedule an appointment for your motorcycle, be advised that the process may take approximately 25 minutes. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your motorcycle available for a longer period of time. If you are not the only rider of this motorcycle, please advise all other riders and passengers of this important safety information. For assistance locating a Honda Powersports dealer, you may call Honda Powersports Customer Relations at: (866} 784-1870 or use the “find a dealer” option on www.powersports.honda.com. CHECK YOUR MOTORCYCLE FOR OPEN RECALLS You can check your motorcycle’s eligibility for repair under this or any other recall. Please access the Honda recall lookup tool at www.powersports.honda.com/recalls.aspx and enter your VIN. OWNER INFORMATION If you paid out of pocket to have these specific recall repairs performed on your motorcycle, you may be eligible for reimbursement; please contact Honda Powersports Customer Relations at: (866} 784-1870 to determine potential eligibility and for instructions on how to request reimbursement. You received this recall notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner of this motorcycle. If this is not the case, or if any of the information is incorrect, please complete, sign and return the Information Change Card and we will update our records. If you are a lessor of this motorcycle, Federal Regulations require you to forward this notice to your lessee within ten days. DO YOU STILL HAVE MORE QUESTIONS? Should you have any questions about this recall, please contact your authorized Honda motorcycle dealer. Should you need additional assistance, you may contact Honda Powersports Customer Relations toll free at (866} 784-1870. If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your motorcycle without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment}, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA}, 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153}, or go to http://www.safercar.gov. We apologize for any inconvenience this recall may cause you. Sincerely, American Honda Motor Co., Inc. Powersports Products Campaign #KN1 / Service Bulletin: MTB-17798 0000154 0000001 ebrero de 2022 Campaf\a NHTSA 21V-987 CAMPANA DE SEGURIDAD IMPORTANTE Este aviso corresponde a su vehfculo: Estimado cliente de Honda Powersports: Le enviamos este aviso de acuerdo con la National Traffic and Motor Vehicle Safety Act (Ley Nacional de Transito y Seguridad de Vehfculos Motorizados). lCUAL ES EL MOTIVO DE ESTE AVISO? Honda ha determinado que hay un defecto relacionado con la seguridad de los vehfculos motorizados en ciertas motocicletas Rebel 1100 (CMX1100) modelo 2021. Debido a un defecto de fabricaci6n, es posible que la tapa del radiador tenga la forma incorrecta, lo que potencialmente podrfa hacer que no cierre bien. Como resultado, podrfa haber derrames de lfquido refrigerante caliente, lo que aumentarfa el riesgo de sufrir un choque o una lesi6n. lQUE HARA HONDA? El concesionario reemplazara, gratis, la tapa del radiador y el lfquido refrigerante que se haya derramado. lQUE DEBE HACER? Llame a cualquier concesionario autorizado de Honda Powersports y haga una cita para que le reemplacen, gratis, la tapa del radiador y el lfquido refrigerante que se haya derramado. Una vez que coordine la cita para su motocicleta, tenga en cuenta que el proceso puede llevar aproximadamente 25 minutos. Sin embargo, su concesionario puede brindarle un mejor calculo de la cantidad de tiempo total para esta visita de servicio, ya que podrfa ser necesario que deje su motocicleta por un perfodo mas prolongado. Si usted no es la unica persona que usa la motocicleta, notifique a todos los otros conductores y pasajeros de esta informaci6n de seguridad importante. Para obtener asistencia para encontrar un concesionario de Honda Powersports, puede llamar al Servicio de Atenci6n al Cliente de Honda Powersports al (866) 784-1870 o usar la opci6n “find a dealer” (buscar un concesionario) en www.powersports.honda.com. VERIFIQUE SU MOTOCICLETA EN RELACION CON CAMPANAS EN CURSO Puede comprobar la elegibilidad de su motocicleta para recibir reparaciones bajo esta o cualquier otra campaf\a. Ingrese en la herramienta Honda Recall Lookup (busqueda de campaf\as de Honda) en ww.powersports.honda.com/recalls.aspx y escriba su VIN. INFORMACION DEL PROPIETARIO Si pag6 de su bolsillo para hacer en su motocicleta las reparaciones especfficas de esta campaf\a, es posible que sea elegible para recibir un reembolso. Comunfquese con el Servicio de Atenci6n al Cliente de Honda Powersports llamando al (866) 784-1870 para determinar la potencial elegibilidad y para recibir instrucciones sobre c6mo pedir el reembolso. Usted recibi6 este aviso de campaf\a porque las regulaciones gubernamentales requieren que se envfe una notificaci6n al ultimo propietario conocido que figure en los registros. Nuestros registros se basan principalmente en registros estatales y datos de tftulos de propiedad, los cuales indican que usted es el propietario actual de esta motocicleta. Si este no es el caso, o si alguno de los datos es incorrecto, complete, firme y devuelva la Information Change Card (tarjeta de cambios en la informaci6n) y nosotros actualizaremos nuestros registros. Si usted es arrendador de esta motocicleta, las regulaciones federales requieren que envfe este aviso a su arrendatario en un plazo de diez dfas. lTIENE MAS PREGUNTAS? Si tiene alguna pregunta sobre esta campaiia, comunfquese con su concesionario de motocicletas Honda autorizado. Si necesita asistencia adicional, puede llamar sin cargo al Servicio de Atenci6n al Cliente de Honda Powersports al (866) 784-1870. Si cree que American Honda o el concesionario no han reparado o no son capaces de reparar el defecto de su motocicleta sin costo y en un plazo razonable (60 dfas a partir de la fecha del primer contacto con el concesionario para pedir una cita de reparaci6n), puede presentar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Tambien puede llamar a la lfnea gratuita de seguridad vehicular de la NHTSA al 1-888-327-4236 (TTY 1-800-424-9153) o ir a http://www.safercar.gov. Pedimos disculpas por cualquier molestia que esta campaf\a pueda ocasionarle. Atentamente, American Honda Motor Co., Inc. Productos para deportes motorizados Campaf\a n.Q KN1/Boletfn informativo sobre servicio: MTB-17798 1
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Next Unread Message View Message December 16, 2021 Re: STOP SALE NOTICE: 2021 CMX1100A/D Radiator Cap Replacement Dear Honda Dealer: Honda is issuing a STOP SALE NOTICE on CERTAIN 2021 CMX1100A/D vehicles to replace the radiator cap for a potential defect. If the vehicle is used continuously, hot coolant may leak from the radiator reservoir overflow tube or spray from the radiator cap, increasing the risk of crash or injury. Effective immediately, you MUST NOT SELL any affected NEW or USED 2021 CMX1100A/D vehicle until it is repaired according to the associated Service Bulletin. AFFECTED UNITS CERTAIN NEW or USED 2021 CMX1100A/D. To search for applicable recalls on a specific unit, you MUST use Unit Information on iN, available December 16, 2021. To manage your affected inventory, use your dealer eResponsibility Report on iN, available December 17, 2021. SERVICE BULLETIN Service Bulletin: CMX1100A/D #1, which includes all the information relating to this Safety Recall, is expected to be issued by the end of business Thursday, December 23, 2021. PARTS INFORMATION Parts needed for the repair can be ordered according to the instructions in the forthcoming Service Bulletin. CUSTOMER NOTIFICATION American Honda intends to mail customer letters to all owners of affected 2021 CMX1100A/D vehicles in February 2022. Customers will be informed that their vehicle may be affected by a safety related defect and will be advised to make an appointment with an authorized Honda dealer for repair. Make sure all departments in your dealership are aware of this Safety Recall. If you have any questions, please contact AHM TechLine through TechLine Connect on iN. Sincerely, American Honda Motor Co., Inc. Powersports Division MTB 17798 (2112) Sent on 12 16 2021 Expires on 03 16 2022 From Powersports Quality Center Subject STOP SALE NOTICE: 2021 CMX1100A/D #1 Radiator Cap Replacement INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-987 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Honda (American Honda Motor Co.) Submission Date : FEB 15, 2022 NHTSA Recall No. : 21V-987 Manufacturer Recall No. : KN1 Manufacturer Information : Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd. Torrance CA 90501 Company phone : 1-888-234-2138 Population : Number of potentially involved : 1,022 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Honda Rebel 1100 (CMX1100) Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could potentially experience the problem. All vehicles built from April 10, 2021 through July 22, 2021 are affected. As a process quality improvement effort, inspections have been incorporated to verify the radiator cap outer hook dimensions are within manufacturer specifications and manufacturing components are monitored/checked for excess wear which may affect product tolerances. The new inspection procedures were used on mass production vehicles built starting on August 6, 2021. The number of affected units is 1,022. Production Dates : APR 10, 2021 – JUL 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : During the manufacturing process, the die for the radiator cap may have improperly formed the cap’s outer hook height, exceeding manufacturing specifications, which may result in a ride-over position of the cap when tightened to the radiator filler neck, creating an insufficient seal. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : As a result, hot coolant may leak, potentially injuring the rider, or others, and increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 21V-987 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Cap Comp. Rad Component Description : Rebel 1100 (CMX1100) Component Part Number : 19037-GEE-7106 Supplier Identification : Component Manufacturer Name : T.RAD Co., Ltd. Address : 297 Gochi-cho Higashiomi, Shiga Foreign States Country : Japan Chronology : July 1, 2021 The first occurrence of the issue took place on a Japanese market vehicle where the radiator leaked coolant. July 2021 After additional occurrences of the issue in the Japanese market, including an injury, Honda began to investigate and analyze the issue. July 30, 2021 The investigation and analysis revealed the radiator cap’s outer hook dimensions exceeded manufacturing specifications, causing the radiator cap to ride-over the radiator filler neck resulting in an insufficient seal between the radiator cap and filler neck. The information was reported to the Tier 1 radiator cap supplier. August 2, 2021 The Tier 1 supplier inspected production parts and confirmed the existence of parts out of specification mixed with parts within specification. The supplier quarantined the out of specification parts at the facility. September 2021 Honda further investigated to verify the issue, symptoms, and sealing performance of the radiator cap. Late-October 2021 Honda identified the cause and symptoms of the radiator cap ride-over condition. Hot coolant from affected vehicles may leak from the radiator reservoir overflow tube or spray from the radiator cap. In addition, Honda investigated the affected population of vehicles, including the US market. Part 573 Safety Recall Report 21V-987 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 December 9, 2021 Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of December 14, 2021, Honda has received 0 warranty claims, 0 field reports, and 0 reports of injuries or crashes related to this issue in the US market. Description of Remedy : Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a Honda Powersports dealer. The dealer will replace the radiator cap and refill any lost coolant, for free. Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealer notification began on December 16, 2021. Owner notification is expected to begin on or around March 3, 2022. Planned Dealer Notification Date : DEC 16, 2021 – NR Planned Owner Notification Date : MAR 03, 2022 – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-987 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Honda (American Honda Motor Co.) Submission Date : DEC 16, 2021 NHTSA Recall No. : 21V-987 Manufacturer Recall No. : KN1 Manufacturer Information : Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd. Torrance CA 90501 Company phone : 1-888-234-2138 Population : Number of potentially involved : 1,022 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Honda Rebel 1100 (CMX1100) Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could potentially experience the problem. All vehicles built from April 10, 2021 through July 22, 2021 are affected. As a process quality improvement effort, inspections have been incorporated to verify the radiator cap outer hook dimensions are within manufacturer specifications and manufacturing components are monitored/checked for excess wear which may affect product tolerances. The new inspection procedures were used on mass production vehicles built starting on August 6, 2021. The number of affected units is 1,022. Production Dates : APR 10, 2021 – JUL 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : During the manufacturing process, the die for the radiator cap may have improperly formed the cap’s outer hook height, exceeding manufacturing specifications, which may result in a ride-over position of the cap when tightened to the radiator filler neck, creating an insufficient seal. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : As a result, hot coolant may leak, potentially injuring the rider, or others, and increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 21V-987 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Cap Comp. Rad Component Description : Rebel 1100 (CMX1100) Component Part Number : 19037-GEE-7106 Supplier Identification : Component Manufacturer Name : T.RAD Co., Ltd. Address : 297 Gochi-cho Higashiomi, Shiga Foreign States Country : Japan Chronology : July 1, 2021 The first occurrence of the issue took place on a Japanese market vehicle where the radiator leaked coolant. July 2021 After additional occurrences of the issue in the Japanese market, including an injury, Honda began to investigate and analyze the issue. July 30, 2021 The investigation and analysis revealed the radiator cap’s outer hook dimensions exceeded manufacturing specifications, causing the radiator cap to ride-over the radiator filler neck resulting in an insufficient seal between the radiator cap and filler neck. The information was reported to the Tier 1 radiator cap supplier. August 2, 2021 The Tier 1 supplier inspected production parts and confirmed the existence of parts out of specification mixed with parts within specification. The supplier quarantined the out of specification parts at the facility. September 2021 Honda further investigated to verify the issue, symptoms, and sealing performance of the radiator cap. Late-October 2021 Honda identified the cause and symptoms of the radiator cap ride-over condition. Hot coolant from affected vehicles may leak from the radiator reservoir overflow tube or spray from the radiator cap. In addition, Honda investigated the affected population of vehicles, including the US market. Part 573 Safety Recall Report 21V-987 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 December 9, 2021 Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of December 14, 2021, Honda has received 0 warranty claims, 0 field reports, and 0 reports of injuries or crashes related to this issue in the US market. Description of Remedy : Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a Honda Powersports dealer. The dealer will replace the radiator cap and refill any lost coolant, for free. Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealer notification began on December 16, 2021. Owner notification is expected to begin on or around February 13, 2022. Planned Dealer Notification Date : DEC 16, 2021 – NR Planned Owner Notification Date : FEB 13, 2022 – NR * NR – Not Reported
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