NHTSA ID Number: 10189309
Manufacturer Communication Number: A20-021
Service Bulletin – The HFL system freezes during or after a phone call.
2 Affected Products
The HFL system freezes during or after a phone call.
Some audio units are not updated with the latest software.
Update the audio unit software.
Software Update Procedure
1. Connect a fully charged jumper battery to the vehicle, and leave it connected during the entire update procedure to maintain steady voltage.
2. Open the Honda Firmware Downloader from the shop’s computer.
NOTE: Refer to Job aid Honda Firmware Downloader for more information.
3. Insert a USB flash drive into the computer.
NOTE: Make sure the USB flash drive is empty and is formatted to FAT32.
4. Enter this service bulletin number, the VIN of the vehicle you are working on, and select Search.
5. When the software is found, select the Download Once the download is complete, remove the USB flash drive and take it back to the vehicle.
NOTE: The software download may take up to 10 to 15 minutes depending on the size of the file and the internet speed. You do not need to stay with the vehicle during this download.
6. Turn the ignition to ON.
7. Before updating the software, write down the customer’s audio unit presets.
The Version display screen will appear.
Only update the audio unit software if the software information matches the information shown above and listed below. If the software information does not match the information shown, no update is needed and continue with normal system troubleshooting.
Updating the software when the software information does not match what is shown will damage the unit. If that happens, you will need to replace it.
|Software Details||Original Software Version|
|2019/2020 Civic LX (2dr/4dr/5dr)|
9. Press the VOL/Power knob to exit the Version display
10. Turn off the audio unit, then insert the USB flash drive into the USB port. The audio unit will automatically detect the USB flash drive and start the update. When the update starts, the screen will go black, the buttons will start blinking, and the audio unit will beep.
NOTE: If the update does not automatically start, or an error occurs, cycle the ignition to reset the audio unit. Then, go back to step 9.
Verifying the Audio Unit Software
The Version display screen will appear.
Make sure the software information matches the information shown above and listed below.
|Software Details||Original Software Version|
|2019/2020 Civic LX (2dr/4dr/5dr)|
2. Press the VOL/Power knob to exit the Version display
3. Remove the USB flash drive.
4. Set the clock to the correct time.
5. Press and hold the VOL/Power knob to skip the security code screen.
6. Restore the customer’s audio unit presets.
NHTSA ID Number: 10187522
Manufacturer Communication Number: A20-021
Service Bulletin – The HFL system freezes during or after a phone call.
1 Associated Document
February 16, 2021
1 Associated Document
March 17, 2021
American Honda Motor Co., Inc. (“Honda”) offers the i-HDS (Honda Diagnostic System) software suite for the diagnosis and repair of electronic systems on Honda and Acura automobiles, and for the reprogramming of electronic control units (including, but not limited to, ECMs and PCMs). This software provides access to all Honda and Acura vehicle systems (access to the immobilizer security system requires a Security Professional level software subscription and Vehicle Security Professional [VSP] registration with NASTF). To use the i-HDS software, you need to purchase one of our convenient subscription options. In addition, you will need a pass-thru Vehicle Communication Device (VCI) that is compliant with SAE J2534-1 and J2534-2 in order to communicate with the vehicle
Vehicle Communication Interfaces (VCI)
The i-HDS software supports the use of a generic pass-thru VCI that is compliant with SAE J2534-1 and J2534-2. However, Honda recommends the Denso DST-i or the Bosch MVCI for use on Honda and Acura vehicles, as Honda has worked closely with these manufacturers to ensure their hardware and our software interact safely and within the J2534-1 and -2 specifications, for both diagnostics and reprogramming. If you choose to use a generic VCI, please carefully consider the customer and technical support options you will receive from your chosen device supplier. Honda does not provide technical or customer support for generic VCI devices.
The VCI Application Table below lists devices that either are approved and supported by Honda or are known to have completed and passed an independent, exhaustive validation program with our i-HDS software suite.
|VCI Name||Manufacturer||Version Information||Notes|
|DST-i||DENSO||2.02.0002*||04.04||This is the current generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device.|
|DST-nano||DENSO||2.02.0002*||04.04||This is the current generation VCI used by Honda Canada Inc. Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device.|
|MVCI||Bosch||3.01.60*||04.04||This is the previous generation VCI used by Honda and Acura dealers. Honda routinely validates the functionality and provides customer support for this device.|
|MongoosePro Honda||Drew Technologies||1.9.5**||04.04||This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device.|
|d-briDGe Pro||Dearborn Group||3.303**||04.04||This company has completed an independent i-HDS validation and claims it to function with the i-HDS software. Honda does not provide ongoing validation, nor customer support for this device.|
* These versions may have been superseded. Honda provides the latest supported versions to current i-HDS subscribers.
** Version used in validation program. See Terms and Conditions and Important Notice Regarding Reprogramming below for more details.
Included in the i-HDS software suite is a new reprogramming application called J2534 Rewrite. This application is made available to all subscribers of the i-HDS software suite and replaces the previous generation software, J2534 Honda Pass-thru Reprogramming Software.
This new application is compatible with generic VCIs that comply with SAE J2534. It must be used to reprogram any Honda/Acura vehicle equipped with ECUs that support reprogramming. Refer to the table below for legacy applicability for the programming of ECMs and PCMs. Though system dependent, late-model vehicles may be equipped with other ECUs that support reprogramming as well, e.g. ABS or VSA. J2534 Rewrite must be used to reprogram these control modules, as instructed in an applicable service bulletin.
As shown in this table, not all legacy Honda/Acura models are equipped with a reprogrammable ECM/PCM. Furthermore, all 2007 and later models not listed in the table are fully supported with this application.
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- 👍【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘 !
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- 👍【2022 Newest Updates: AutoAuth Access & Cloud Service】Two long-awaited features for old customers!✅(Since June 2022)Autel original MS908S Pro scanner supports "AutoAuth" gateway access on 2018 and newer Fiat Chrysler vehicles, such as Chrysler, Dodge, Jeep, etc, still growing. ✅(Support Cloud Report Management, you can upload diagnostic reports to Autel Cloud and share reports with your customers through QR Code/email/text message easily, and they can view the reports anytime.
- 👍【A Must for Garage and Workshop】If you need to program Benz/BMW, Autel MS908S Pro scanner is definitely an expert, this is what it does best! MS908S Pro is a mature product that has been tested and approved by workshops across US. Besides ECU Programming for Benz/BWM, MS908S Pro can perform ECU Coding, Active Tests, 36+ Services, All System Diagnostic, FCA “AutoAuth” Access, etc.🚦📢👉 Note: MS908S Pro is for North & South America only and supports English only.
- 👍【One-Stop ECU Programming for BENZ/ BMW】Coming with J2534 ECU programming device, Autel MS908S Pro is competent for ECU programming and ECU coding/ adaption. It can program blank ECU, adapt existed ECU, match components, reflash second-hand ECU, unlock hidden functions, etc. In order to reduce operational burden, MaxiSys MS908S Pro provides one-stop operation to meet the needs of different experienced technicians, no worries about missing some steps and causing failure.
- 👍【Advanced ECU Coding, Customize your Car】Automotive diagnostic scan tool MS908S Pro features Advanced ECU Coding, so you can use it to customize your car as needed by disabling some unneeded OEM settings (like auto start-stop, chimes, etc), or activating the hidden features pre-programmed to car computer to get high-end functions (like US-style daytime light, auto door look at a particular speed, etc).👉Compatible with BWM, VW, Audi, Skoda, etc.
- 👍【OE-level Diagnostic Capability & Guided Function】Auto diagnostic tool MS908S Pro, with J2354 device for BT communication up to 210ft/70m working range, can access all available vehicle modules such as PCM, ECM, TCM, BCM, SCCM, etc, to read codes, clear codes, view live data, perform active tests, etc. Guided functions provides step by step specific guidances to complete some complex service operations. 👉Compatible with VW, Audi, Skoda, Seat, etc.
- 🔥[2022 New Feature - AutoAuth Access] NOW Autel scanner MK908P has full access to protected FCA vehicles! (👉 Updating your device to get this new feature) With an authenticated AutoAuth account, you can bypass SGW module in 2017 & later FCA cars (Chrysler, Dodge, Jeep, Alfa Romeo, Fiat, etc.) and perform diagnostics: clear codes, bi-directional functions, active tests, actuation & relearns, even more. *Reach us for details.
- 🎉【ECU Programming +Same Functions as Maxisys Elite】Coming with J2534 ECU reprogramming device, Autel MK908P is competent for ECU programming specific BENZ/ BMW. EXACTLY the same functions as Autel MaxiSys Elite, making itself the most cost-effective high-end diagnostic scanner in Autel product line. Also upgraded of MS908S Pro, Autel MK908P auto scanner enjoys superior configuration, serves 13 languages with no IP restrictions (MS908S Pro ONLY supports English).
- 🎉【Online Coding + Active Test】There is online coding for VW, Audi, Porsche, Benz, BMW. Online configuration for Renault is unique among diagnostic industries. Besides, Autel MK908P features Bi-Directional Control (Active Test) to request information or command an actuator to perform specific tests, like cycling the a/c clutch on and off, perform an evaporative emissions leak test and more tests to solve the specific repairing work.
- 🎉【All-system Diagnose + 36 Service Functions】Provided with full-systems diagnosis (ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc.). MaxiSys Pro MK908P also offers another 36+ service functions to help your repairing work faster, easier, and more professional. These service functions include immo keys/throttle/injecor coding/trans adaption/suspension/tyre retrofit/DPF/brake bleed/oil reset and more.
- 🎉【Common + Luxury Car Makes Coverage】MK908P is designed for repairing store, thus it enjoys extensive coverage for almost all car makes. Firstly, it has a wide range of compatibility for over 80 brands in the US, Europe and Asia. Besides, you have access to the newest model with fast-release software update. Moreover, There are basic diagnostic functions and most service / special functions compatible with Lamborghini, Ferrari, Aston Martin and Maserati etc.
- 🚗【Same as MaxiSys Elite, No IP Restriction】: Covering 99% of the vehicle models from 1996 to 2022. Based on the MS908S Pro, Autel MK908P diagnostic scan tool enjoys superior hardware configuration, serves 13 languages with no IP restrictions (MS908S Pro ONLY supports English) Lifetime after-sales service and professional technology support have no difference from offline retail version. Feel free to message us with any problems. Present battery tester as a gift (worth 49 bucks).
- 🚗【ECU Programming & Coding, Guru for Local Smith】: To broaden vehicle business and increase your revenue, the Autel scanner MK908P assigns advanced ECU programming and coding to 1) customize your car, 2) unfold the hidden features, 3) disable the annoying functions to improve car performance, but also reprogram the adaptive data to certain components after repairs or replacements. The specific operation varies by model.
- 🚗【36+ Service Functions, Best for Repair Shops】: Designed for large-scale garages and equipped with 36+ repair functions, Autel MK908P covers 99% of cars in the market. This make it the most valuable scanner to serve as many cars as possible in your shop. The 36+ functions include Oil Reset, TPMS, ABS Bleeding, EPB, SAS, Injector Coding, BMS, Suspension, etc. Please be noted MK908P programming tool will always keep pace with newer functions and continuous upgrading, never out of date.
- 🚗【High-end Online Functions, OE-level Auto Scanner】: MK908P diagnostic tool explores all the systems and scans hidden DTCs. For quickly locating the fault, active test sends commands directly to vehicle modules to perform specific tests on windows, sunroofs, wipers, relays, injectors, and actuators, etc. Newly launched online functions obtain the online data from the server like online account login service for VW, Audi, Skoda; online configuration for Renault; online coding for Porsche; etc.
- 🚗【Top-end Configuration, Ultra-Fast Speed】: Same functions with MaxiSys Elite, but configured with 2G+64G memory Hexa-core processor, 10.1” screen, and 15000mAh battery to accelerate diagnostics and repair. 2022 MK908P diagnostic scanner offers more to expand the market and raise income for example power balance for Ford, Chrysler, GM; personalization for VW, Audi, Toyota; guided functions for VW, Audi, Skoda; etc.
- 🚩🚩【2 YEARS FREE UPDATE, SAVING $1295 than Maxisys Elite II】Autel Maxisys Elite, more advanced than MS908S Pro & MK908P, but costs much less due to its extended 2 YEARS subscription-free updates; also is almost the same function-wise as Autel scanner Ultra yet more budget-friendly: J2534 ECU Programming & Coding, 10,000+ Car Models Coverage (include Luxury cars), 38+ Hot Functions, Active Tests, Autel Cloud, Repair Data, Remote Expert … aimed at professionals with tons of pro features to match.
- 🚩🚩【J2534 ECU PROGRAMMING, SAME AS MS909/MS919/Ultra】As one of the few Autel scan tools that are designed with a fully-compliant SAE J2534-1/-2 MaxiFlash box, this diagnostic scanner supports Online ECU Programming for all-chassis Benz/BMW users to upgrade the existing software/firmware (till July 2019); ECU Programming for any vehicle with J2534 protocol (manufacturer’s software required); and Online Coding for VW/Audi, Seat, Porsche, Renault, etc. It also allows Online SCN for Benz.
- 🚩🚩【38+ HOT FUNCTIONS, Advanced than MS908SP/MK908P】This professional OBD2 scanner is loaded with 38+ service functions being a one-stop solution to meet ALL your needs for various scheduled repairs or maintenance. It includes Oil, SAS, EPB, TPMS Reset, Injector Coding, SAS, Bleeding, DPF, Battery, Throttle & Anti-theft Matching plus many more that are super beneficial and can be updated constantly with more functions and wider car coverage. *Menus vary by vehicle specifics.
- 🚩🚩【WIDE COMPATIBILITY RATES】Covering 80+ car brands, 150+ makes, 10000+ models, this Autel diagnostic tool’s vehicle coverage will continue to grow with simple internet-ready updates accessible to you via WiFi, and we highly recommend its registration upon the purchase to get 2 YEARS of subscription-free upgrade. More, thanks to the MaxiFix platform with cloud-based Remote Expert, you can ask for help from peers and experienced experts online to fix complex issues even programming or coding.
- 🚩🚩【SUPERIOR HARDWARE, UPGRATED Ver. of MK908P/MS908S Pro】 This 2022 version Autel scanner Elite boasts a 9.7” retina display (2048*1536) as an iPad; quad-core 1.8GHz NVIDIA’s Tegra running 3X faster than competitors under its Android KitKat 4.4; and a set of solid hardware including USB3.0/2.4 & 5GHz Dual WLAN/BT/HDMI/Ethernet Connection; 15400mAh Battery; 8M Rear/2M Front Camera to maximize diagnostic convenience; along with one-stop multitasking to keep intertwined procedures well organized.
- 👍【Advanced Diagnostic Scanner for ECU Programming】 : Autel MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz.
- 👍【2022 Newest, 36+ Special Functions 】As 2022 newest professional diagnostic tool, Autel MaxiSys MS908S Pro +MV108 auto scanner can perform 30+ most useful service & special functions like Oil Reset, SAS Calibration, SRS, EPB, DPF Regeneration, Battery Registration, ABS bleed, Injector Coding, Key Fob Coding(add new keys) etc. NOTE: All service & Special functions are NOT universally compatible.
- 👍【Bi-Directional Control & Broad Vehicle Coverage】 Autel MK908P is an advanced bi-directional scan tool that can access and scan all available systems on 80+ makes and models to perform OE level diagnostics that are previously available to dealership tools only to read and clear codes, view live data, perform active tests/component tests to control various components/parts like fuel pump, cylinder, valves, abs motor, wipers, car windows, doors, sunroofs to test its functionality.
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- 👍【Compatible with Some Add-ons】 : Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
- 🔝【INTELLIGENT DIAGNOSTICS ONLY TAP UPDATE ICON TO V2.42 VER., VALUE $1500+】Just upgrade software to V2.42 ver, intelligent diagnostics will in your hand. Same as MS Ultra, Autel scanner MaxiSys Elite II has intelligent diagnostics feature to simply diagnosis process. After scan vehicle ECU, Autel Elite II will array error codes in priority, instruct the technician get accurate diagnosis referring to TSB, Repair Assist, Repair Tips, Relevant Cases. Note: it doesn't support topology map.
- 🥇【2022 NEWEST VERSION, 𝐒𝐀𝐕𝐄 $380 THAN ELITE】Same as MS909, Upgrade of MS908S PRO/ MK908P/ MK908/ MS908/ MaxiSys Elite, Autel Elite II with amazing highlight features: intelligent diagnostics(same as MS Ultra), ECU Programming & Online Coding & Offline Adaptation, 38+ Services, Active Test, etc. New added special functions as follows: McLaren/Tesla diagnosis, Oscilloscope, Battery Test(need BT506), MaxiFix Cloud Service, Autel Cloud Reports, Remote Expert, etc.
- 🥇【ECU PROGRAMMING ON BENZ&BMW + J2534(VALUE $1099)】Autel Elite II performs same ECU programming as MaxiSys Ultra MS919 MS909, which supports replace existing software/ firmware, reprogramming component control modules after replacement, solve fuel efficiency/power loss/durability issues etc. For Benz & BMW, Autel Elite II will go into ECU modules execute "Programming➞Backup-Restroration" or "Initial start up➞Control module replacement" operations to renew/upgrade latest vehicles software.
- 🥇【ECU ONLINE CODING, ECU OFFLINE ADAPTION】Autel Elite II automotive diagnostics scan tool has powerful ECU Online Coding for refreshing hidden function, forbid annoying features, customize OE-settings, match/learn/code newly replaced ECU for 99% vehicles for Suzuki, Mitsubishi, Honda, Chrysler, VW, GM, etc. ECU Offline adaptive programming is also embedded into Autel Elite II for Ford Mazda Jaguar Vaxhall Opel, etc. Please send VIN to 🚘auteldirect @ outlook . com🚘 to check compatibility.
- 📢📢【2022 NEW ADDED 10+ HIGH-END FUNCTIONS】Upgrade of Autel Elite, 2022 new version Autel MaxiSys Elite II has added more functions, such as ➊Online Parameterization, ➋VAG Guided Functions, ➌MaxiFix cloud service, ➍Component Matching, ➎Full Battery Test (need BT506), ➏WIFI Printer(Previously only available on MS909 MS919 Ultra), ➐Autel Cloud Reports to saving Storage Space speeding diagnose, ➑MV108/MV105/MP408 compatible, ➒Pre&Post Scan,➓Remote Desk, etc.
- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
- WIFI Version VXDIAG VCX Nano compatible for TOYOTA and Lexus, support both USB connection and WIFI connection, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
- You can download the vxmanager online, if you have any license problem please send us the serial number to extend the license
- One year warranty. Please contact us via order center if you have any problem with software installation
- 👍 [J2534 Programming and Coding]: The Autel MK908P has featured both SAE J2534-1 and J2534-2 reprogramming standards, which means it allows you to reprogram emissions-related controllers and, in some cases, diagnose vehicles with factory functionality. Compare with Autel Elite and other tablet scanners, the MK908P has a higher cost performance. Enter the discount code I4TIHS55 and you can get an additional MV105.
- 👍 [Active Test]: The Active Tests, also known as Bi-directional control, empowers you to command the ECUs to perform in-depth tests in specific systems and helps you track down the problems. E.g., the MK908P can work as a controller to roll up and down the windows and help you locate whether the problem is with window controllers or window motors. Note: Enter the discount code I4TIHS55 and you can get an additional MV105.
- 👍 [30+ Special Function & Full-System Diagnosis]: The Full-System Diagnosis supports you in diving into each individual system and finding out the problems without missing out any tiny details. Here are the systems that MK908P can pay a visit: Engine, Transmission, Airbag, ABS, ESP, TPMS, Immobilizer, etc. More than 30+ functions have been packed on MK908P to help you deal with various types of issues. Such as oil reset, EPB, TPMS, BMS, brake bleeding, IMMO, SAS, DPF, etc.
- 👍 [Worldwide Vehicle Coverage]: The MK908P is tailored for workshops and pro mechs to help you with the business you build with your bare hands. The worldwide vehicle coverage gives you the confidence to face a variety of vehicle models and brands. It has compatible with most Asian, EU, and US brands. With later updates, it will also support you to run thorough diagnostic on many luxury brands such as Lamborghini, Ferrari, Aston Martin, etc.
- 👍 [Solid Hardware]: The solid hardware will never drop the ball. Android 4.4 OS, hexa-core processor, KitKat OS, 2GB RAM and 64GB ROM, 10.1" LED screen, 20+ adapters and cables. As for the warranty, we would stick to the old rules, 1 year free update, 12 months warranty, 30 days free refund, 24 hours after-sales service. Please feel free to come to us via e-mail: [email protected]
Last update on 2022-07-03 / Affiliate links / Images from Amazon Product Advertising API
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