NHTSA ID Number: 10196859
Manufacturer Communication Number: BBTS210601
Tech Line Summary Article – Do you have a client who is complaining of their Alexa not responding or giving a “set up not complete” message? This is a known software issue. A future Over the Air update (OTA) will address this issue but, in the meantime, have the client sign up for a trial AT&T data plan. The trial will last 3 months or 3GB of use, whichever comes first. This will be a temporary fix until an OTA update is released. The client can sign up for the free trial at www.att.com/acura. Once the client has an active trial, the Alexa connection will have to be changed to “Vehicle Data Plan”.
1 Affected Product
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Tech Line Summary Article
June 2021 BTS210601 Version 1
Alexa™ Not Responding or Set Up Not Complete Message
Do you have a client who is complaining of their Alexa not responding or giving a “set up not complete” message? This is a known software issue. A future Over the Air update (OTA) will address this issue but, in the meantime, have the client sign up for a trial AT&T data plan. The trial will last 3 months or 3GB of use, whichever comes first. This will be a temporary fix until an OTA update is released. The client can sign up for the free trial at www.att.com/acura. Once the client has an active trial, the Alexa connection will have to be changed to “Vehicle Data Plan”.
1 Associated Document
BTS210601 Version 1
- OUR BEST SOUNDING ECHO DOT YET – Enjoy an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass and vibrant sound in any room.
- YOUR FAVORITE MUSIC AND CONTENT – Play music, audiobooks, and podcasts from Amazon Music, Apple Music, Spotify and others or via Bluetooth throughout your home.
- ALEXA IS HAPPY TO HELP – Ask Alexa for weather updates and to set hands-free timers, get answers to your questions and even hear jokes. Need a few extra minutes in the morning? Just tap your Echo Dot to snooze your alarm.
- KEEP YOUR HOME COMFORTABLE – Control compatible smart home devices with your voice and routines triggered by built-in motion or indoor temperature sensors. Create routines to automatically turn on lights when you walk into a room, or start a fan if the inside temperature goes above your comfort zone.
- DESIGNED TO PROTECT YOUR PRIVACY – Amazon is not in the business of selling your personal information to others. Built with multiple layers of privacy controls, including a mic off button.
- ALEXA CAN SHOW YOU MORE – Set alarms and timers, sleep soundly with a relaxing playlist, start your morning with a smart home routine, see your calendar or weather clearly - all with your voice.
- SMALL SIZE, BIGGER SOUND – Stream your favorite music, shows, podcasts, and more from providers like Amazon Music, Spotify, and Prime Video—now with deeper bass and clearer vocals. Includes a 5.5" display so you can view shows, song titles, and more at a glance.
- KEEP YOUR HOME COMFORTABLE – Control compatible smart devices like lights and thermostats, even while you're away.
- SEE MORE WITH THE BUILT-IN CAMERA – Check in on your family, pets, and more using the built-in camera. Drop in on your home when you're out or view the front door from your Echo Show 5 with compatible video doorbells.
- SEE YOUR PHOTOS ON DISPLAY – When not in use, set the background to a rotating slideshow of your favorite photos. Invite family and friends to share photos to your Echo Show. Prime members also get unlimited cloud photo storage.
- Alexa can show you even more - 8” HD touchscreen, adaptive color, and stereo speakers bring entertainment to life. Make video calls with a 13 MP camera that uses auto-framing to keep you centered.
- Stay in frame - Make video calls with a new camera that frames and centers automatically. Simply ask Alexa to call your contacts.
- Make life easier at home - Glance at your calendars and reminders. Get daily recipe ideas and cook along hands-free with step-by-step instructions. Use your voice to set timers, update lists, and see news or traffic updates.
- Manage your smart home - Look in when you're away with the built-in camera. Control compatible devices like cameras, lights, and more using the interactive display, your voice, or your motion.
- Be entertained - Enjoy TV shows and movies in HD and stereo with Prime Video, Netflix, and more. Or ask Alexa to stream Amazon Music, Apple Music, or Spotify. Subscriptions for some services required.
- INTRODUCING ECHO POP – This compact smart speaker with Alexa features full sound that's great for bedrooms and small spaces. Small enough to blend in and mighty enough to stand out.
- CONTROL MUSIC WITH YOUR VOICE – Ask Alexa to play music, audiobooks, and podcasts from your favorite providers like Amazon Music, Apple Music, Spotify, Pandora, Sirius XM and more. Connect via Bluetooth to stream throughout your space.
- MAKE ANY SPACE A SMART SPACE – Easily control compatible smart home devices like smart plugs or smart lights with your voice or the Alexa App.
- LIFE JUST GOT EASIER – Have Alexa set timers, check the weather, read the news, re-order paper towels, make calls, answer questions, and more.
- ALEXA HAS SKILLS – With tens of thousands of skills and counting, Alexa can help you do more or do less - like playing relaxing sounds and testing your music knowledge.
- OUR BEST SOUNDING ECHO DOT YET – Enjoy an improved audio experience compared to any previous Echo Dot with Alexa for clearer vocals, deeper bass, and vibrant sound in any room.
- ENHANCED LED DISPLAY – Stay on track with an improved LED display that shows the time, weather, alarms, and song titles at a glance.
- ALEXA IS YOUR PERSONAL ASSISTANT – Ask Alexa for news, weather, timers, smart home controls, and more to make your day easier and more productive.
- ALL YOUR MUSIC AND CONTENT – Stream all your favorites from Amazon Music, Apple Music, Spotify, and others or via Bluetooth for throughout your home.
- VOICE-CONTROLLED SMART HOME – Control compatible lights, locks, fans, and more with just your voice or create routines triggered by motion sensors.
- Alexa can show you even more - With a 10.1" HD screen that’s designed to move with you, video calls, recipes, and shows are always in view. The speakers deliver premium, directional sound.
- Stay in frame - Video call friends and family or take a picture while the 13MP camera with auto-framing and motion keeps you front and center.
- Smart home made simple - Set up compatible Zigbee and Matter devices without a separate hub. Ask Alexa to show you security cameras, control lights, and adjust thermostats.
- Take a look around when you’re away - Securely access the built-in camera to remotely monitor your home anytime with the Alexa app or other Echo Show devices.
- So much entertainment - Ask Alexa to play your favorite shows, music, and podcasts from Prime Video, Netflix, Amazon Music, Spotify, and more.
- PREMIUM SOUND: Rich, detailed sound that automatically adapts to any room. Supports lossless HD audio available on select streaming services such as Amazon Music HD.
- VOICE CONTROL YOUR MUSIC: Stream songs from Amazon Music, Apple Music, Spotify, SiriusXM, and more. HD requires a compatible music streaming service.
- SMART HOME HUB: Built-in hub to voice control compatible lights, locks, and sensors. Easily set up compatible Zigbee and Matter devices or select Ring Smart Lighting solar lights and bulbs.
- ALEXA IS READY TO HELP: Set timers, reminders, and alarms. Alexa answers questions like "Alexa, what time is it?"
- START YOUR ROUTINES WITH MOTION - Turn on compatible lights, play your Flash Briefing, or turn on the coffee maker when you walk into the room.
- Works with Alexa for voice control (Alexa device sold separately).
- Your ecobee3 lite powers on through the C and Rc terminal. Be sure to insert your R/Rc/Rh wire in the Rc terminal of your ecobee3 lite thermostat.
- Fast, easy installation - install your ecobee in 30 minutes or less. The step-by-step guide on our mobile app and free expert support make it easy.Smarter comfort - your ecobee understands your local weather, schedule and desired comfort settings, to ensure your home is at the right temperature at the right time
- Personal energy reports - get free monthly reports on how much energy you’ve saved and tips on how you can save even more
- Peace of mind - your ecobee monitors your heating and cooling systems and alerts you If it senses that something isn’t working properly. Refer userguide before use
- ECHO DOT KIDS – Our most popular and cutest smart speaker with Alexa, made for kids (not a toy). The improved speaker delivers clearer vocals and rich, vibrant sound.
- WHERE LEARNING MEETS FUN – Kids can ask Alexa to play music, read a bedtime story, get help with their homework, and more. Stream songs from Amazon Music, Apple Music, Spotify, and others.
- INCLUDES 1 YEAR OF AMAZON KIDS+ – A digital subscription designed for kids aged 3-12 to safely learn, grow, and explore. On Echo Dot, kids can enjoy kid-friendly Audible books, interactive games, fun Morning Routines, and educational Alexa skills. After 1 year, your subscription will automatically renew every month starting at just $4.99/month plus applicable tax. You may cancel any time by visiting the Amazon Parent Dashboard or contacting Customer Service.
- EASY-TO-USE PARENTAL CONTROLS – Alexa will automatically give kid-friendly responses and filter explicit songs. You can also set daily time limits and review activity in the Amazon Parent Dashboard.
- FOR GROWING INDEPENDENCE - Kids can help take charge of their routines with Alexa by setting their own alarms or turning off compatible smart lights. Use the Hey Disney! voice assistant to get the weather with Mickey, set a reading timer with Dory or Olaf, and more.
- BETTER INSIDE AND OUT – Entertainment is more immersive with spatial audio and an 8" HD touchscreen. Video calling is crisper with high-quality sound and a 13 MP camera. And your home is more connected than ever with the built-in smart home hub.
- VIBRANT SIGHTS, FULL SOUND – Content on Prime Video, Netflix, Fire TV Channels, and more comes to life with an HD display and room-filling spatial audio. Ask Alexa to stream Amazon Music, Apple Music, or Spotify. Subscriptions for some services required.
- SMART HOME, SIMPLIFIED – Pair and control devices compatible with Zigbee, Matter, and Thread without a separate smart home hub. Manage cameras, lights, and more using the display or your voice, or activate routines via motion. Also supports connectivity via Bluetooth and wifi.
- STAY IN THE LOOP – Video call hands-free using your voice, or use the new Top Connections widget to call with one tap. Have more natural video conversations with a centered, auto-framing camera and noise reduction technology.
- SHOW OFF YOUR GOOD TIMES – Amazon Photos turns your home screen into a digital frame of favorite memories, and adaptive color makes them look great in any light. Invite family and friends to share photos to your Echo Show.
Last update on 2023-11-25 / Affiliate links / Images from Amazon Product Advertising API
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