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NHTSA ID Number: 10199349
Manufacturer Communication Number: A21-013
Summary
Service Bulletin – A loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. There may also be a Network Loss message and/or display issues.
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
HONDA | ODYSSEY | 2018-2020 |
BACKGROUND
A loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. There may also be a Network Loss message and/or display issues.
American Honda is extending the warranty for the MOST bus network connectors on these vehicles to 5 years or 60,000 miles from the original date of purchase, whichever comes first.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
CORRECTIVE ACTION
Install the FAKRA connector set.
PARTS INFORMATION
Part Name | Quantity | Part Number |
FAKRA Service Housing | 3 | 39817-TJB-AC0![]() |
TOOL INFORMATION
Tool Name | Tool Number | Quantity |
Straight FAKRA Puller | 07AAC-THRA200 | 1 |
Cargo Cap Screw Socket | 07AAA-SEPA100 | 1 |
INSPECTION PROCEDURE
1. Turn the ignition to ON.
2. Press and hold the VOL/Power AUDIO knob, Day/Night icon, and HOME icon at the same time. Then, release them when you see the Dealer Diagnostics screen.
3. Select DETAIL INFORMATION & SETTING.
4. Scroll down the menu, and select SHUTDOWN REASON.
In this example, the cause of the failure can be identified as Meter:SUDDEN_SIGNAL_OFF.
Write down any failures; they will be collected on the warranty claim. Then, clear the data.
REPAIR PROCEDURE
1. Remove the lower vent covers.
2. Loosen the upper column cover.
3. Disengage the clips around the meter bezel. Then, remove it with the upper column cover as one piece.
4. Remove the three screws holding the gauge control module.
5. Turn the gauge control module to access the rear connectors. Then, using the straight FAKRA tool, disconnect the red and green FAKRA connectors, and remove them from the gauge control module. Do not pull on the units while the FAKRA connectors are connected to help prevent communication issues.
NOTE: For more information on using the FAKRA tools, see the job aid, Using the MOST Connector Tools. .
6. Remove the cover above the center display unit.
7. Remove the center dash trim.
8. Remove the two screws.
9. Remove the side cover.
10. Remove the two screws.
11. Remove the lower dash panel.
12. Remove the passenger lower panel.
13. Remove the driver lower console panel and the passenger lower console panel.
14. Pull back the cover, and remove the bolt.
15. Remove the rubber liner, and pull back the lower console cover.
16. Remove the two screws from the dashboard center pocket, then pull back the panel.
17. Remove the two upper screws, and loosen the two lower screws.
NOTE: Some models will have a CD player, DVD player or center pocket.
18. Remove the DVD player, CD player or center pocket to gain access to the two 8 mm bolts holding the infotainment unit.
19. While looking upward from underneath where the DVD player, CD player, or center pocket was removed, loosen the two 8 mm bolts holding the infotainment unit, then remove the unit.
20. In the rear cargo area, remove the rear trim panel.
21. On the right rear quarter panel, remove the hook bolts. If needed, use Cargo Cap Screw Socket (T/N 07AAA-SEPA100) to loosen the bolts.
22. Remove the covers then remove the two screws from the passenger side inner rear quarter panel.
23. Remove the lower passenger sliding door trim.
24. Remove the right quarter inner panel, then disconnect the connectors.
25. Disconnect the red and green FAKRA connectors from the stereo amplifier (Elite) or tuner-amplifier unit (EX, EX-L, Touring), gauge control module, and infotainment unit using the straight FAKRA puller. Do not pull on the units while the FAKRA connectors are connected to help prevent communication issues.
NOTE: Disassemble the connectors one at a time to avoid swapping the green and red wires.
26. Using a small screwdriver, remove the secondary lock, then break off the tab as shown. Then, discard the housing and lock.
27. Pull and twist the housing counterclockwise to remove it from the wire.
28. Select the correct color FAKRA housing, then slide the new terminal onto the wire until it clicks into place.
29. Line up the locking tabs on the FAKRA housing with the new terminal, then push the terminal into the housing until it clicks into place.
30. Repeat steps 26 thru 29 for the other connectors. Then, install the FAKRA connectors to the gauge control module, infotainment unit, and stereo amplifier or tuner-amplifier unit.
31. Install all of the removed parts in the reverse order of removal. When installing units, make sure the harness is routed correctly, as a missrouted harness can put pressure on the connectors which may cause a connection issue. Do not pull on the units while the FAKRA connectors are connected to help prevent communication issues.
32. Test-drive the vehicle to confirm the repair. If the repair is not successful, continue with normal troubleshooting based on customer symptom(s).
SEOCONTENT-START
Service Bulletin
21-013
July 12, 2021 Version 2
Warranty Extension: 2018-20 Odyssey MOST Bus Network Connectors
Supersedes 21-013, dated February 18, 2021, to revise the information highlighted in yellow.
AFFECTED VEHICLES
Year
Model
Trim Level
VIN Range
2018-20
Odyssey
ALL except LX
Check the iN VIN status for eligibility.
REVISION SUMMARY
Under CORRECTIVE ACTION, the correction was updated.
PARTS INFORMATION
Part Name
Part Number
Quantity
FAKRA Service Housing
39817-TJB-AC0
3
TOOL INFORMATION
NOTE: The tools listed below are a required tool that should be in your dealer inventory. Order additional tools only if your tools are damaged and need replacement.
Tool Name
Tool Number
Quantity
Straight FAKRA Puller
07AAC-THRA200
1
Cargo Cap Screw Socket
07AAA-SEPA100
1
Page 2 of 14
WARRANTY CLAIM INFORMATION
Operation Number
Description
Flat Rate Time
Defect Code
Symptom Code
Template ID
Failed Part Number
0101Q0
Access the gauge control module, infotainment control unit, and stereo amplifier or tuner-amplifier unit, then replace the affected FAKRA connectors (includes test-drive).
2.0 hr
6M100
R9Q00
A21013A
39540-THR-A73
Skill Level: Repair Technician
END
SEOCONTENT-END
NHTSA ID Number: 10187527
Manufacturer Communication Number: A21-013
Summary
Service Bulletin – A loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. There may also be a Network Loss message and/or display issues.
1 Associated Document
Manufacturer Communications
A21-013
February 18, 2021
Version 1
https://www.nhtsa.gov/recalls?nhtsaId=10187527
MC-10187527-0001.pdf 4590.205KB
1 Associated Document
Manufacturer Communications
A21-013
July 12, 2021
Version 2
https://www.nhtsa.gov/recalls?nhtsaId=10199349
MC-10199349-0001.pdf 4716.516KB
NHTSA ID Number: 10190302
Manufacturer Communication Number: ONLZ9R04052021
Summary
Owner Notification Letter – On some 2019-20 Passport/Pilot models, a loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. There may also be a Network Loss message and/or display issues. For these vehicles that display any of the above symptoms, American Honda is extending the warranty for the MOST bus network connectors on these vehicles to 5 years or 60,000 miles from the original date of purchase, whichever comes first.
SEOCONTENT-START
April 2021
Warranty Extension: 2019–20 Passport/Pilot MOST Bus Network Connectors
VIN: <VIN>
Dear <First Name/Last Name>:
What is the reason for this Warranty Extension?
On some 2019–20 Passport/Pilot models, a loose connection in the MOST bus network is causing a popping or
crackling from the speakers or no sound from the audio system. There may also be a Network Loss message
and/or display issues.
For these vehicles that display any of the above symptoms, American Honda is extending the warranty for the
MOST bus network connectors on these vehicles to 5 years or 60,000 miles from the original date of purchase,
whichever comes first.
What will Honda do?
If your 2019 or 2020 vehicle is displaying any of the above symptoms as described and it is determined to be
related to the MOST bus network, any necessary repairs will be done for FREE. Please plan to leave your
vehicle at the dealer for at least one day to allow them flexibility in scheduling.
If you previously paid to have any of the above symptoms resolved, you may be eligible for reimbursement,
even if you no longer own the vehicle. Refer to the attached reimbursement instructions for eligibility
requirements and the reimbursement procedure.
Lessor Information
Please forward a copy of this notice to the lessee.
What to do if you feel this notice is in error
Our records show that you are the current owner or lessee of a 2019–20 Passport/Pilot involved in this warranty
extension. If this is not the case, or the name/address information is not correct, please fill out and return the
enclosed, postage-paid Information Change Card. We will then update our records.
If you have questions
If you have any questions about this notice, or need assistance with locating a Honda dealer, please call
American Honda’s Customer Support & Campaign Center at 1-888-234-2138. You can also locate a dealer
online at Hondacars.com. Customers in U.S. territories, please contact your local dealer/distributor.
We apologize for any inconvenience this campaign may cause you, and we sincerely thank you for being
a Honda customer.
Sincerely,
American Honda Motor Co., Inc.
Honda Automobile Division Service Bulletin #21-013 Defect 6M100 / Symptom Z9R00
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., – P.O. Box 2215
Torrance, CA 90509-9870
CO-15122
Abril del 2021
Extensión de garantía: Conectores de la red bus MOST de la Passport/Pilot 2019–2020
VIN: <VIN>
Estimado <First Name/Last Name>:
¿Cuál es el motivo de esta extensión de garantía?
En algunos modelos Passport/Pilot 2019–2020, una conexión suelta en la red bus MOST está ocasionando un
estallido o chasquido proveniente de los altavoces o no hay sonido del sistema de audio. También puede haber
un mensaje de “Network Loss” (Pérdida de Red) y/o problemas en la pantalla.
Para esos vehículos que muestran cualquiera de los síntomas anteriormente mencionados, American Honda
está extendiendo la garantía para los conectores de la red bus MOST en estos vehículos, a 5 años de la fecha
original de compra o 60.000 millas, lo que ocurra primero.
¿Qué hará Honda?
Si su vehículo 2019 o 2020 está mostrando cualquiera de los síntomas anteriormente mencionados tal cual se
describen y se determina que están relacionados con la red bus MOST, cualquier reparación necesaria se realizará
de forma GRATUITA. Por favor haga planes para dejar su vehículo en el concesionario por lo menos un día, para
permitir flexibilidad en la programación de la cita.
Si usted anteriormente ha pagado por resolver cualquiera de los síntomas anteriormente mencionados, usted
puede calificar para un rembolso, aunque ya no sea el propietario del vehículo. Consulte las instrucciones para
reembolso que se encuentra anexa para ver los requisitos de elegibilidad y el procedimiento de reembolso.
Información para el arrendador
Por favor envié una copia de esta notificación al arrendatario.
Qué debe hacer si considera que esta notificación es errónea
Nuestros registros indican que usted es propietario o arrendatario de un vehículo Passport/Pilot 2019–2020,
el cual forma parte de esta extensión de garantía. Si no es el caso, o si la información de nombre/dirección
no está correcta, por favor llene y devuelva la Tarjeta de Cambio de Información anexa pre-pagada. Con
esto actualizaremos nuestros registros.
Si usted anteriormente ha pagado por el reemplazo del inversor de potencia del motor IMA debido a una unión
con soldadura defectuosa, usted puede calificar para un rembolso, aunque ya no sea el propietario del vehículo.
Consulte las instrucciones para reembolso que se encuentra anexa para ver los requisitos de elegibilidad y el
procedimiento de reembolso.
Si tiene preguntas
Si tiene preguntas acerca de esta notificación o si necesita asistencia para ponerse en contacto con un
concesionario Honda, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American
Honda al 1-888-234-2138. Usted también puede ubicar un concesionario en línea en Hondacars.com. Los
clientes en territorios de Estados Unidos, por favor comuníquense con su concesionario/distribuidor local.
Le pedimos disculpas por cualquier inconveniente que esta campaña pudiera causarle y le agradecemos
sinceramente por ser un cliente Honda.
Atentamente,
American Honda Motor Co., Inc.
Boletín de Servicio #21-013 Defecto #6M100 / Síntoma #Z9R00
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., – P.O. Box 2215
Torrance, CA 90509-9870
Instructions for Reimbursement
Honda Warranty Extension 6M1
Eligibility Requirements
You may be eligible for reimbursement if you meet all the requirements:
• You paid to have your vehicle’s audio system MOST bus network connectors repaired.
• Repairs were made prior to the notice date; repairs made after the notice date must be
administered by a Honda dealer.
• You owned the vehicle at the time of repair. You are still eligible if you no longer own the vehicle.
• You provide a paid invoice.
Please complete this form and attach the items listed below. Failure to include all requested information
will result in delays and possible denial of your request.
Your invoice must include:
1. Vehicle Identification Number (VIN)
2. Name and Address of the repair facility
3. Diagnosis and itemized cost of repair – parts and labor
4. Date the work was completed
5. Proof of Payment – copy of the canceled check, bank statement, or credit card receipt showing that
you paid for the repair. Cash payments must be documented on the invoice and a cash payment
receipt must be provided. Please submit copies only. These documents will not be returned.
Repairs were performed at (check one): ❒ Authorized Honda Dealer ❒ Independent Repair Facility
Return Your Reimbursement Request Form and Requested Documents
Via Fax: (310) 224-6051
Via Mail: American Honda Motor Co., Inc.
American Honda Customer Support & Campaign Center
P.O. Box 2964
Torrance, CA 90509-2964
(Fill-in the information below – Please print)
Repair cost only. Incidental expenses (rental, fuel, loss of wages, etc.) are not covered.
If you have any questions about this form, please contact
American Honda’s Customer Support & Campaign Center at 1-888-234-2138
Your Name:
Home Address: Apt.#:
City: State: ZIP:
Daytime Phone:
Vehicle Identification Number
e-mail Address:
Total Amount Requested: $
Cell
Phone:
6M1
Instrucciones para el reembolso
Extensión de garantía Honda 6M1
Requisitos de elegibilidad
Usted puede calificar para un reembolso si cumple con todos los requisitos:
• Usted anteriormente ha pagado por la reparación de los conectores de la red bus MOST del sistema de
audio del vehículo.
• Las reparaciones se realizaron previamente a la fecha de la notificación; las reparaciones realizadas
después de la fecha de la notificación deben ser administradas por un concesionario Honda.
• Usted era el propietario del vehículo en el momento de la reparación. Usted puede calificar, aunque no
sea el propietario actualmente.
• Usted demuestra una factura pagada.
Por favor complete este formulario y adjunte los elementos enumerados a continuación. De no incluir
toda la información requerida resultará en un retraso y posiblemente el rechazo de su solicitud.
Su factura debe incluir:
1. Número de identificación del vehículo (VIN)
2. Nombre y dirección de la instalación que realizó la reparación
3. El diagnóstico y el costo desglosado de la reparación – repuestos y mano de obra
4. La fecha de cuando se realizó el trabajo
5. Prueba de pago – una copia del cheque cancelado, estado de cuenta bancario o recibo de
cargo a tarjeta de crédito mostrando que usted pago por la reparación. Los pagos en dinero
en efectivo deben estar documentados en la factura y un recibo de pago en efectivo debe ser
suministrado. Por favor envíe copias solamente. Estos documentos no serán devueltos.
Las reparaciones fueron realizadas en un (marque uno):
❒ Concesionario autorizado Honda ❒ Centro de reparación independiente
Regrese el formulario de Solicitud de reembolso y los documentos requeridos
Por Fax al: (310) 224-6051
Por correo a: American Honda Motor Co., Inc.
American Honda Customer Support & Campaign Center
P.O. Box 2964
Torrance, CA 90509-2964
(Llene la información a continuación – Por favor escriba en letra legible)
Solamente el costo de la reparación. Los gastos incidentales (alquiler, combustible, pérdida de salario, etc.) no serán cubiertos.
Si tiene alguna pregunta acerca de este formulario, por favor comuníquese con
el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138
Su nombre:
Dirección de domicilio: # de apartamento:
Ciudad: Estado:
Número de identificación del vehículo:
Dirección de correo electrónico:
Monto total solicitado: $
Número de
teléfono celular:
6M1
Número de teléfono
durante el día:
Código
postal:
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Service Bulletin #21-013 Defect 6M100 / Symptom Z9R00
April 2021
https://www.nhtsa.gov/recalls?nhtsaId=10190302
MC-10190302-0001.pdf 299.655KB
NHTSA ID Number: 10190301
Manufacturer Communication Number: ONLR9Q04052021
Summary
Owner Notification Letter – On some 2018-20 Odyssey models, a loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. There may also be a Network Loss message and/or display issues. For these vehicles that display any of the above symptoms and it is determined that the symptoms relate to the MOST bus network connectors, American Honda is extending the warranty for the MOST bus network on these vehicles to 5 years or 60,000 miles from the original date of purchase, whichever comes first.
SEOCONTENT-START
April 2021
Warranty Extension: 2018–20 Odyssey MOST Bus Network Connectors
VIN: <VIN>
Dear <First Name/Last Name>:
What is the reason for this Warranty Extension?
On some 2018–20 Odyssey models, a loose connection in the MOST bus network is causing a popping or
crackling from the speakers or no sound from the audio system. There may also be a Network Loss message
and/or display issues.
For these vehicles that display any of the above symptoms and it is determined that the symptoms relate to the
MOST bus network connectors, American Honda is extending the warranty for the MOST bus network on these
vehicles to 5 years or 60,000 miles from the original date of purchase, whichever comes first.
What will Honda do?
If your 2018–20 vehicle is displaying any of the above symptoms as described and it is determined to be
related to the MOST bus network, any necessary repairs will be done for FREE. Please plan to leave your
vehicle at the dealer for at least one day to allow them flexibility in scheduling.
If you previously paid to have any of the above symptoms resolved, you may be eligible for reimbursement,
even if you no longer own the vehicle. Refer to the attached reimbursement instructions for eligibility
requirements and the reimbursement procedure.
Lessor Information
Please forward a copy of this notice to the lessee.
What to do if you feel this notice is in error
Our records show that you are the current owner or lessee of a 2018–20 Odyssey involved in this warranty
extension. If this is not the case, or the name/address information is not correct, please fill out and return the
enclosed, postage-paid Information Change Card. We will then update our records.
If you have questions
If you have any questions about this notice, or need assistance with locating a Honda dealer, please call
American Honda’s Customer Support & Campaign Center at 1-888-234-2138. You can also locate a dealer
online at Hondacars.com. Customers in U.S. territories, please contact your local dealer/distributor.
We apologize for any inconvenience this campaign may cause you, and we sincerely thank you for being
a Honda customer.
Sincerely,
American Honda Motor Co., Inc.
Honda Automobile Division Service Bulletin #21-013 Defect 6M100 / Symptom R9Q00
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., – P.O. Box 2215
Torrance, CA 90509-9870
CO-15122
Abril del 2021
Extensión de garantía: Conectores de la red bus MOST de la Odyssey 2018–2020
VIN: <VIN>
Estimado <First Name/Last Name>:
¿Cuál es el motivo de esta extensión de garantía?
En algunos modelos Odyssey 2018–2020, una conexión suelta en la red bus MOST está ocasionando un estallido
o chasquido proveniente de los altavoces o no hay sonido del sistema de audio. También puede haber un mensaje
de “Network Loss” (Pérdida de Red) y/o problemas en la pantalla.
Para estos vehículos que muestran cualquiera de los síntomas anteriormente mencionados y se determina que
los síntomas están relacionados con los conectores de la red bus MOST, American Honda está extendiendo la
garantía para la red bus MOST en estos vehículos, a 5 años de la fecha original de compra o 60.000 millas,
lo que ocurra primero.
¿Qué hará Honda?
Si su vehículo 2018–2020 está mostrando cualquiera de los síntomas anteriormente mencionados tal cual se
describen y se determina que están relacionados con la red bus MOST, cualquier reparación necesaria se realizará
de forma GRATUITA. Por favor haga planes para dejar su vehículo en el concesionario por lo menos un día, para
permitir flexibilidad en la programación de la cita.
Si usted anteriormente ha pagado por resolver cualquiera de los síntomas anteriormente mencionados, usted
puede calificar para un rembolso, aunque ya no sea el propietario del vehículo. Consulte las instrucciones para
reembolso que se encuentra anexa para ver los requisitos de elegibilidad y el procedimiento de reembolso.
Información para el arrendador
Por favor envié una copia de esta notificación al arrendatario.
Qué debe hacer si considera que esta notificación es errónea
Nuestros registros indican que usted es propietario o arrendatario de un vehículo Odyssey 2018–2020,
el cual forma parte de esta extensión de garantía. Si no es el caso, o si la información de nombre/dirección
no está correcta, por favor llene y devuelva la Tarjeta de Cambio de Información anexa pre-pagada. Con
esto actualizaremos nuestros registros.
Si usted anteriormente ha pagado por el reemplazo del inversor de potencia del motor IMA debido a una unión
con soldadura defectuosa, usted puede calificar para un rembolso, aunque ya no sea el propietario del vehículo.
Consulte las instrucciones para reembolso que se encuentra anexa para ver los requisitos de elegibilidad y el
procedimiento de reembolso.
Si tiene preguntas
Si tiene preguntas acerca de esta notificación o si necesita asistencia para ponerse en contacto con un
concesionario Honda, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American
Honda al 1-888-234-2138. Usted también puede ubicar un concesionario en línea en Hondacars.com. Los
clientes en territorios de Estados Unidos, por favor comuníquense con su concesionario/distribuidor local.
Le pedimos disculpas por cualquier inconveniente que esta campaña pudiera causarle y le agradecemos
sinceramente por ser un cliente Honda.
Atentamente,
American Honda Motor Co., Inc.
Boletín de Servicio #21-013 Defecto #6M100 / Síntoma #R9Q00
AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., – P.O. Box 2215
Torrance, CA 90509-9870
Instructions for Reimbursement
Honda Warranty Extension 6M1
Eligibility Requirements
You may be eligible for reimbursement if you meet all the requirements:
• You paid to have your vehicle’s audio system MOST bus network connectors repaired.
• Repairs were made prior to the notice date; repairs made after the notice date must be
administered by a Honda dealer.
• You owned the vehicle at the time of repair. You are still eligible if you no longer own the vehicle.
• You provide a paid invoice.
Please complete this form and attach the items listed below. Failure to include all requested information
will result in delays and possible denial of your request.
Your invoice must include:
1. Vehicle Identification Number (VIN)
2. Name and Address of the repair facility
3. Diagnosis and itemized cost of repair – parts and labor
4. Date the work was completed
5. Proof of Payment – copy of the canceled check, bank statement, or credit card receipt showing that
you paid for the repair. Cash payments must be documented on the invoice and a cash payment
receipt must be provided. Please submit copies only. These documents will not be returned.
Repairs were performed at (check one): ❒ Authorized Honda Dealer ❒ Independent Repair Facility
Return Your Reimbursement Request Form and Requested Documents
Via Fax: (310) 224-6051
Via Mail: American Honda Motor Co., Inc.
American Honda Customer Support & Campaign Center
P.O. Box 2964
Torrance, CA 90509-2964
(Fill-in the information below – Please print)
Repair cost only. Incidental expenses (rental, fuel, loss of wages, etc.) are not covered.
If you have any questions about this form, please contact
American Honda’s Customer Support & Campaign Center at 1-888-234-2138
Your Name:
Home Address: Apt.#:
City: State: ZIP:
Daytime Phone:
Vehicle Identification Number
e-mail Address:
Total Amount Requested: $
Cell
Phone:
6M1
Instrucciones para el reembolso
Extensión de garantía Honda 6M1
Requisitos de elegibilidad
Usted puede calificar para un reembolso si cumple con todos los requisitos:
• Usted anteriormente ha pagado por la reparación de los conectores de la red bus MOST del sistema de
audio del vehículo.
• Las reparaciones se realizaron previamente a la fecha de la notificación; las reparaciones realizadas
después de la fecha de la notificación deben ser administradas por un concesionario Honda.
• Usted era el propietario del vehículo en el momento de la reparación. Usted puede calificar, aunque no
sea el propietario actualmente.
• Usted demuestra una factura pagada.
Por favor complete este formulario y adjunte los elementos enumerados a continuación. De no incluir
toda la información requerida resultará en un retraso y posiblemente el rechazo de su solicitud.
Su factura debe incluir:
1. Número de identificación del vehículo (VIN)
2. Nombre y dirección de la instalación que realizó la reparación
3. El diagnóstico y el costo desglosado de la reparación – repuestos y mano de obra
4. La fecha de cuando se realizó el trabajo
5. Prueba de pago – una copia del cheque cancelado, estado de cuenta bancario o recibo de
cargo a tarjeta de crédito mostrando que usted pago por la reparación. Los pagos en dinero
en efectivo deben estar documentados en la factura y un recibo de pago en efectivo debe ser
suministrado. Por favor envíe copias solamente. Estos documentos no serán devueltos.
Las reparaciones fueron realizadas en un (marque uno):
❒ Concesionario autorizado Honda ❒ Centro de reparación independiente
Regrese el formulario de Solicitud de reembolso y los documentos requeridos
Por Fax al: (310) 224-6051
Por correo a: American Honda Motor Co., Inc.
American Honda Customer Support & Campaign Center
P.O. Box 2964
Torrance, CA 90509-2964
(Llene la información a continuación – Por favor escriba en letra legible)
Solamente el costo de la reparación. Los gastos incidentales (alquiler, combustible, pérdida de salario, etc.) no serán cubiertos.
Si tiene alguna pregunta acerca de este formulario, por favor comuníquese con
el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138
Su nombre:
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Monto total solicitado: $
Número de
teléfono celular:
6M1
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SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Service Bulletin #21-013 Defect 6M100 / Symptom R9Q00
April 2021
https://www.nhtsa.gov/recalls?nhtsaId=10190301
MC-10190301-0001.pdf 302.685KB
- 【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 2024 Top Choice for ABS Bleeder Scan Tool - Is the brake pedal always slowly sinking down or becoming loose? This ABS brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with ABS auto bleed. By following the instruction step by step, even a beginner can navigate through easily. Coverage check before purchasing via FOXWELL official site: Support- Diagnostic Coverage List. Tip: It won’t work on vehicles lacking an auto bleed function.
- More Than a Entry Level OBD2 Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD-II diagnostics to the next level by customizing functions for ABS and SRS system. This SRS and ABS scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor, etc... Note: This scanner DOES NOT work on Airbag crash data/programming issues.
- No More Higher End Service than You Need - One NT630 Plus is enough! This obd2 scanner with ABS and SRS takes in-depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset daily reset services. These issues will be restored after the car faults repaired. Note: Some classic vehicles without the electronic control system can not support the reset service.
- Also can Work like NT301 - The NT630 Plus ABS code reader can connect to the OBD-II port directly. It will diagnose all OBD-II modules instantly, displays the live data, locates bad sensors and indicate I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Higher-level Services wih Lower Cost - Cost less to own a ABS SRS Bidirectional Scan Tool that is not found on similar code readers & scan tools. This car diagnostic scanner allows you to test all potential car faults in the ABS/Airbag system, with functions returning to normal once you exit the program. Please note, that only ABS/SRS modules are supported.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN). Please send your vehicle information to our 💌amazon@anceltech.com💌 to check compatibility.
- For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
- For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
- The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
- With English and German as display languages, this diagnostic scan tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner with SD card only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only, but not for Mac and ios system. 📧Any concerns, pls feel free to 𝙚-𝙢𝙖𝙞𝙡 us via 𝙖𝙢𝙖𝙯𝙤𝙣 @ 𝙖𝙣𝙘𝙚𝙡𝙩𝙚𝙘𝙝. 𝙘𝙤𝙢.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 automotive scanner diagnostic tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use this obd2 scanner with abs and srs to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 OBD2 scanner diagnostic tool also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【A/T TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the A/T transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. This transmission scanner provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 obd2 scanner with abs and srs is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- [OBD2 Scanner] The TOPDON OBD2 scanner performs all ENG/AT/SRS/ABS diagnostics with 4-in-1 graphic live data. 🚩It covers all OBD2 tests for 67 manufacturers and 10000+ model. It also features 5-second one-touch AutoVIN, 🚩a free one-touch lifetime upgrade through WiFi, library DTC, 12 languages, 🚩printable auto-generated report with email sharing, 🚩smooth Android 11.0, 32GB ROM, 🚩vivid 5-inch touchscreen, and up to 10 hours of battery life.
- [4 Car System Code Reader] The TOPDON OBD2 scanner accesses 4 systems: 🚩Engine/ABS/SRS/Transmission. It identifies the ECU version, pull DTCs with 4-in-1 graphic live data and DTC explanation to identify issues, erase DTCs to turn off the warning lights after repair (For cars made in 2005 and newer). In order to help you extend the lifespan of your vehicle while improving performance, this code reader also includes all obd2 test modes to solve the major concerns for all vehicles.
- [User-Oriented TOPDON OBD2 Scanner] With this scan tool's touchscreen and rubberized buttons, you may easily navigate through menus or process while following a logical path. With 32GB on-board memory, the scanner enables for the recording of several diagnostic reports, which can be shared via email and printed for review. Along with this, you can 🚩upgrade your software for free for lifetime with one-touch over Wi-Fi for that help update the features and expanding car coverage.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. 🚩Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Wide Coverage] With its multilingual menu and 🚩coverage of 67 car brands and 10,000+ models spanning North America, Europe, and Asia (including Malaysia, India, and Iran), this car scanner is compatible with the majority of 1996 and newer OBDII compliant automobiles (EN, FR, ES, DE, IT, RU, PT, JP, KR). Before buying, make sure the OBD2 scanner is compatible with your vehicle. The package contains only a charging cable and not a power adapter.
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix] - Much more than a car code reader, BlueDriver is a diagnostic tool. Get unlimited specific repair reports containing possible causes, reported fixes, and more for virtually every vehicle make and model.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- 🔥【Easy to use and friendly】+【Faster diagnostic speed】 FOXWELL NT604 is the 2024 newest enhanced 4 system code reader, which is capable of reading/clearing fault codes, retrieving vehicle information and displaying 4-in-1 live data stream. You will easily find what's wrong with your car to avoid expensive trip to dealership. At the same time, this car scanner will directly tell you what the corresponding code means, avoiding the hassle of searching for information.
- 🛠【OBD2 Full Function】+【Check Engine/ABS/SRS/Transmission】 This scan tool will allow you to perform full OBDII diagnostic for all cars with OBDII protocols. You can use it to check if your car is ready for annual testing through the I/M Readiness menu. In addition, the device also has value-added functions such as real-time data flow, DTC Lookup, data playback, and printing. Turn off Check Engine/ABS/SRS/Transmission Light. Tips: the fault code can be only erased after the problem is fixed.
- 🚗【Cover 10000+ models &60+ Car Makes】 and 【AUTOVIN】 Compared with Other scanner which only supports 40 car makes, NT604 car diagnostic scanner for all cars contains more than 60 car brands and 10000+ cars for almost all OBDII cars sold worldwide like passenger car, SUVs, minivans, light-duty trucks, etc. produced by Asian, European, American with the supported year differing from 1996 to 2024. It allows you to get your VIN and vehicle info rapidly, no need to take time input one by one.
- 🛒【Battery Voltage Checker】+【Lifetime Free Update, No Subscription fee 】 It monitors the real-time voltage of the vehicle battery and displays it in graphical and textual form, informing you of the health status of the battery. Also monitor the health of your car. NT604 is equipped with the latest software directly, so you don't need to download a bunch of updated software after unboxing to use it. Lifetime no subscription fee for upgrading software.
- 🎁【Great festival Idea:Applicable for Many People】+【High End and Exquisite Protective Packaging】 Best one item for Dad, Husband, Boyfriend, Handy Men. Every car owner will need a 4 systems diagnostic scan tool! This code reader fits for home mechanic, DIY car owners, advanced hobbyiest, car dealer, auto repair shop, automotive engineer, diagnostic tech, automobile tech, individual. Apparently, this is the most economical scan tool for every mechanic.
Last update on 2024-06-20 / Affiliate links / Images from Amazon Product Advertising API
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