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March 25, 2021 NHTSA CAMPAIGN NUMBER: 21V215000

Fuel Pump May Fail

Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

NHTSA Campaign Number: 21V215

Manufacturer Honda (American Honda Motor Co.)

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 628,124

Summary

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Remedy

Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Honda has a Recall

For Immediate Release

Statement by American Honda Regarding Fuel Pump Recall:

Certain 2018-2020 Acura and Honda Models

628,124 vehicles are affected in the United States
Fuel pumps will replaced for free
No reports of crashes or injuries

TORRANCE, Calif. – March 30, 2021 – American Honda will voluntarily recall 628,124 model-year 2018-2020 Acura and Honda vehicles in the United States to replace their fuel pumps, for free. The fuel pumps installed in these vehicles may contain defective impellers, which could, over time, result in a loss of engine power or vehicle stalling, potentially increasing the risk of a crash. Honda has received no reports of crashes or injuries related to this condition.

Honda is announcing this recall to encourage each owner of an affected vehicle to take it to an authorized dealer as soon as they receive notification of this recall from Acura or Honda. Mailed notification to owners will occur in late-May 2021. Owners of these models can also determine if their specific vehicles are included in the recall by visiting www.recalls.acura.com or www.recalls.honda.com or by calling (888) 234-2138, Monday-Friday: 6am-5pm PT.

Included Models (certain specific vehicles only):

Acura eBay :

2019 ILX

2019-2020 MDX

2019-2020 MDX Hybrid

2019-2020 RDX

2019-2020 TLX

Honda eBay :

2019-2020 Accord

2019 Accord Hybrid

2019 Civic Coupe and Si Coupe

2019-2020 Civic Hatchback

2019 Civic Sedan and Si Sedan

2019 Civic Type R

2018-2019 CR-V

2019 Fit

2019 HR-V

2019-2020 Insight

2019 Odyssey

2019 Passport

2019 Pilot

2019 Ridgeline

# # #

American Honda Motor Co., Inc. ● 1919 Torrance Blvd. ● Torrance, California 90501-2746 ● Phone (310) 783-3170 ● Fax (310) 783-3622

Media Web Site: www.hondanews.com Consumer Web Site: www.honda.com

March 25, 2021

Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590

Re:

Part 573, Defect Information Report
2018 – 2020 Model Year Acura and Honda Vehicles
Fuel Pump

Dear Mr. Giuseppe:

In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Defect Information Report regarding a safety recall expansion of certain 2018 – 2020 model year Acura and Honda vehicles to address a defect with the fuel pump.

If you have any questions about this report, please feel free to contact me.

Sincerely,

AMERICAN HONDA MOTOR CO., INC.

Jeff Chang
Senior Manager
Product Regulatory Office

JC:wvt

Defect Information Report

573.6(c)(1)

Name of manufacturer:

Honda de México, S.A. de C.V.
Honda Manufacturing of Alabama, LLC.
Honda Manufacturing of Indiana, LLC.
Honda of America Mfg., Inc.
Honda of Canada Mfg.
Honda of the UK Manufacturing Ltd.

Manufacturer’s agent:

Jeff Chang
American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746

573.6(c)(2)

Identification of potentially affected vehicles:

Description of the basis for the determination of the recall population:

The recall population was determined based on manufacturing records and supplier part production records. The manufacturing range reflects all possible vehicles that could potentially experience the problem.

Description of how the vehicles being recalled differ from similar vehicles not included in the recall:

Vehicles being recalled are equipped with fuel pump modules containing impellers produced during specific periods under specific circumstances (lower density impellers exposed to production solvent drying for longer periods of time). Similar vehicles not included in the recall are equipped with fuel pump modules that were not subject to the above conditions.

Identification of affected component:

Component:
Fuel Pump Module

Part No.:

Country of Origin: USA and Japan

Manufacturer: DENSO International America, Inc. / DENSO Corporation

573.6(c)(3)

Total number of potentially affected vehicles: 628,124

573.6(c)(4)

Percentage of affected vehicles that contain the defect: 100%

573.6(c)(5)

Defect description:

Affected vehicles may be equipped with a fuel pump module manufactured with low density impellers. If the surface of a lower density impeller is exposed to production solvent drying for longer periods of time, higher levels of surface cracking may occur. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, if an impeller deforms to a point that it creates sufficient interference with the fuel pump body, the fuel pump becomes inoperative, which may cause illumination of the Malfunction Indicator Lamp in the instrument panel. Fuel pump inoperability could prevent an engine from starting or stall an engine while driving, increasing the risk of a crash.

573.6(c)(6)

Chronology:

May 21, 2020

Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall (NHTSA ID no. 20V-314).

September – October 2020

Since the primary contributor to impeller swelling was the development of surface cracks on low density impellers exposed to production solvent drying for longer periods of time, Honda conducted further analysis on impeller density to improve accuracy of the criteria used to determine part toughness. Honda found that the composition of non-resin material (glass fiber and calcium carbonate) in the impeller was highly variable, which led to high variance in impeller density measurements. To minimize variation, the non-resin material was removed with heat application, and the remaining resin material was measured to determine resin density. When applying resin density instead of the overall density to the criteria used to determine part toughness in failed returned field parts, resin density provided increased accuracy in predicting part failure. The updated criteria was then applied to all fuel pump manufacturing lots built during the suspect period to determine the likelihood of part failure.

March 19, 2021

Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall to include additional vehicles.

As of March 19, 2021, Honda has received 583 warranty claims, 166 field reports, and no reports of injuries or crashes related to this issue.

573.6(c)(8)(i)

Program for remedying the defect:

Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an Acura or Honda dealer. The dealer will replace the fuel pump assembly for free. Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA.

573.6(c)(8)(ii)

The estimated date to start notification to dealers: March 26, 2021

The estimated date to start notifications to owners: May 18, 2021

573.6(c)(10)

Representative copies of all notices, bulletins and other communications:

A copy of the dealer service bulletin, the final customer notification letter and other dealer communication will be submitted to your office as soon as possible.

A draft of the owner notification letter will be submitted to your office as soon as possible.

573.6(c)(11)

Manufacturer’s campaign number:

FA8 = Accord AAR = Honda multi-model, remedy not available

QAG = Civic UAQ = Acura multi-model, remedy not available

YAH = Insight

April 8, 2021

Re:

NHTSA Recall No. 21V-215
Part 573, Amended Defect Information Report
2018-2020 Acura and Honda Vehicles
Fuel Pump

Dear Mr. Giuseppe:

In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed amended Defect Information Report regarding NHTSA recall number 21V-215 originally submitted on March 25, 2021. The amendment removes 3,572 vehicles from the affected vehicle population as these vehicles were previously included in the fuel pump safety recall submitted on May 28, 2020 (NHTSA recall number 20V-314). The following reporting categories are being amended:

Identification of potentially affected vehicles; and
Total number of potentially affected vehicles.

If you have any questions about this report, please feel free to contact me.

Sincerely,

AMERICAN HONDA MOTOR CO., INC.

Jeff Chang
Senior Manager
Product Regulatory Office

JC:wvt

Amended Defect Information Report

573.6(c)(2)

Identification of potentially affected vehicles:

Initial Report

Amended Report (updates in bold)

573.6(c)(3)

Total number of potentially affected vehicles:

628,124 (original population)
– 3,572 (population reduction)
624,552 (amended population)

SEOCONTENT-START

Next Unread Message View Message
DATE: April 23, 2021
TO: All Honda eBay Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: UPDATE-EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
PARTS AND SERVICE BULLETIN UPDATE
Please be advised that as of today, April 23, 2021, parts are available for the 2019 Civic and 2019-2020
Civic Hatchback models through the controlled parts ordering system under the following service
bulletin:
21-029, Safety Recall: 2019-20 Civic Fuel Pump Motor
This bulletin includes parts, repair, and warranty information related to this recall.
SUMMARY
On March 25, 2021, American Honda eBay notified NHTSA of a stop sale and safety recall for certain 2018-2019
CR-V, 2019-2020 Accord, Civic Hatchback , Insight, 2019 Accord Hybrid, Civic, Civic Si, Civic Type R, Fit, HR-V,
Odyssey, Passport, Pilot and Ridgeline units for fuel pump modules manufactured with defective
impellers. A defective impeller may cause the fuel pump to become inoperative which could prevent the
engine from starting or stall the engine while driving, increasing the risk of a crash. Refer to your
eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
determine eligibility for any open campaigns.
Sent on 04 23 2021 Expires on 07 11 2021
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject UPDATE-EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
INTERACTIVE NETWORK
American Honda eBay Motor Co., Inc. Page 1 of 1

***************************************************************************************

Next Unread Message View Message
DATE: April 16, 2021
TO: All Honda eBay Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: UPDATE-EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
PARTS AND SERVICE BULLETIN UPDATE
Please be advised that as of today, April 16, 2021, parts are available for the 2019 Accord Hybrid, 2019
Civic Type R, 2018-2019 CR-V, 2019 Odyssey, 2019 Pilot and 2019 Ridgeline models through the controlled
parts ordering system under the following service bulletins:
21-028, Safety Recall: 2019 Accord Hybrid Fuel Pump Motor
21-022, Safety Recall: 2019 Civic Type R Fuel Pump Motor
21-031, Safety Recall: 2018-19 CR-V Fuel Pump Motor
21-026, Safety Recall: 2019 Odyssey Fuel Pump Motor
21-034,Safety Recall: 2019 Pilot Fuel Pump Motor
21-035,Safety Recall: 2019 Ridgeline Fuel Pump Motor
These bulletins include parts, repair, and warranty information related to this recall.
SUMMARY
On March 25, 2021, American Honda eBay notified NHTSA of a stop sale and safety recall for certain 2018-2019
CR-V, 2019-2020 Accord, Civic Hatchback , Insight, 2019 Accord Hybrid, Civic, Civic Si, Civic Type R, Fit, HR-V,
Odyssey, Passport, Pilot and Ridgeline units for fuel pump modules manufactured with defective
impellers. A defective impeller may cause the fuel pump to become inoperative which could prevent the
engine from starting or stall the engine while driving, increasing the risk of a crash. Refer to your
eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
determine eligibility for any open campaigns.
Sent on 04 16 2021 Expires on 07 04 2021
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject UPDATE-EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
INTERACTIVE NETWORK
American Honda eBay Motor Co., Inc. Page 1 of 1

******************************************************************************************

Next Unread Message View Message
DATE: March 26, 2021
TO: All Honda eBay Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
On March 25, 2021, American Honda eBay notified NHTSA of a stop sale and safety recall for certain 2018-2019
CR-V, 2019-2020 Accord, Civic Hatchback , Insight, 2019 Accord Hybrid, Civic, Civic Si, Civic Type R, Fit, HR-V,
Odyssey, Passport, Pilot and Ridgeline units for fuel pump modules manufactured with defective
impellers. A defective impeller may cause the fuel pump to become inoperative which could prevent the
engine from starting or stall the engine while driving, increasing the risk of a crash. Refer to your
eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
BACKGROUND
Affected vehicles may be equipped with a fuel pump module manufactured with low density impellers.
The low density impellers may absorb fuel over time and deform. If an impeller deforms to a point that
it creates sufficient interference with the fuel pump body, the fuel pump becomes inoperative, which
may cause illumination of the Malfunction Indicator Lamp in the instrument panel.
REPAIR
Replace the fuel pump motor with a properly manufactured part.
PARTS
Parts are currently available for the Accord 2.0T, Civic Si, and Insight models through the controlled parts
ordering system. We are working to prepare remedy parts as soon as possible and will notify you when
parts become available for the remaining models.
TOOLS
Four pairs of the Denso Fuel Module Separators were shipped last May 2020 which can be used for this
expansion. Due to very limited supplies, please refrain from ordering additional tools unless
necessary.
Please be advised that this tool will be needed for the Fit and HR-V 2WD models only.
SERVICE BULLETIN
The following service bulletins have been posted to the Service Information System (SIS) as of Friday,
March 26, 2021. They include parts, repair, and warranty information related to this recall:
Sent on 03 26 2021 Expires on 05 13 2021
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
INTERACTIVE NETWORK
American Honda eBay Motor Co., Inc. Page 1 of 2
21-027, Safety Recall: 2019 Accord 2.0T Fuel Pump Motor,
21-030, Safety Recall: 2019 Civic Si (HCM) Fuel Pump Motor, and
21-032, Safety Recall: 2019-2020 Insight Fuel Pump Motor
The following stop sale placeholder bulletin has been posted to SIS as of Friday, March 26, 2021:
21-039, Safety Recall: Multi-Model Fuel Pump Motor
CUSTOMER NOTIFICATION
American Honda eBay expects to complete customer notification by mid-May 2021.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
determine eligibility for any open campaigns.
INTERACTIVE NETWORK
American Honda eBay Motor Co., Inc. Page 2 of 2

*****************************************************************************************************

Next Unread Message View Message
DATE: April 9, 2021
TO: All Honda eBay Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: UPDATE-EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
PARTS AND SERVICE BULLETIN UPDATE
Please be advised that as of today, April 9, 2021, parts are available for the 2019-2020 Accord 1.5T and
2019 Passport models through the controlled parts ordering system under the following service bulletin:
21-036, Safety Recall: 2019-20 Accord 1.5T Fuel Pump Motor
21-033, Safety Recall: 2019 Passport Fuel Pump Motor
These bulletins include parts, repair, and warranty information related to this recall.
SUMMARY
On March 25, 2021, American Honda eBay notified NHTSA of a stop sale and safety recall for certain 2018-2019
CR-V, 2019-2020 Accord, Civic Hatchback , Insight, 2019 Accord Hybrid, Civic, Civic Si, Civic Type R, Fit, HR-V,
Odyssey, Passport, Pilot and Ridgeline units for fuel pump modules manufactured with defective
impellers. A defective impeller may cause the fuel pump to become inoperative which could prevent the
engine from starting or stall the engine while driving, increasing the risk of a crash. Refer to your
eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
determine eligibility for any open campaigns.
Sent on 04 09 2021 Expires on 06 27 2021
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject UPDATE-EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
INTERACTIVE NETWORK
American Honda eBay Motor Co., Inc. Page 1 of 1

*********************************************************************************************

Next Unread Message View Message
DATE: April 20, 2021
TO: All Honda eBay Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: UPDATE-EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
AFFECTED UNIT UPDATE
Due to a process error, some of the affected CR-V units in the stop sale service bulletin 21-039, Safety
Recall: Multi-Model Fuel Pump Motor did not transfer to the remedy service bulletin 21-031, Safety Recall:
2018-19 CR-V Fuel Pump Motor. Please be advised that this issue has been resolved and all vehicles
have been transferred to the remedy service bulletin. We apologize for any inconvenience this may have
caused.
PARTS AND SERVICE BULLETIN
Please be advised that as of April 16, 2021, parts are available for the 2018-2019 CR-V models through
the controlled parts ordering system under the following service bulletins:
21-031, Safety Recall: 2018-19 CR-V Fuel Pump Motor
This bulletin include parts, repair, and warranty information related to this recall.
SUMMARY
On March 25, 2021, American Honda eBay notified NHTSA of a stop sale and safety recall for certain 2018-2019
CR-V, 2019-2020 Accord, Civic Hatchback , Insight, 2019 Accord Hybrid, Civic, Civic Si, Civic Type R, Fit, HR-V,
Odyssey, Passport, Pilot and Ridgeline units for fuel pump modules manufactured with defective
impellers. A defective impeller may cause the fuel pump to become inoperative which could prevent the
engine from starting or stall the engine while driving, increasing the risk of a crash. Refer to your
eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
determine eligibility for any open campaigns.
Sent on 04 20 2021 Expires on 07 08 2021
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject UPDATE-EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
INTERACTIVE NETWORK
American Honda eBay Motor Co., Inc. Page 1 of 1

***********************************************************************************

Next Unread Message View Message
DATE: May 11, 2021
TO: All Honda eBay Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: UPDATE-EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
PARTS AND SERVICE BULLETIN UPDATE
Please be advised that as of today, May 11, 2021, parts are available for the 2019 Fit and 2019 HR-V
models through the controlled parts ordering system under the following service bulletins:
21-023, Safety Recall: 2019 Fit Fuel Pump Motor
21-024, Safety Recall: 2019 HR-V (2WD) Fuel Pump Motor
21-025, Safety Recall: 2019 HR-V (AWD) Fuel Pump Motor
These bulletins include parts, repair, and warranty information related to this recall.
SUMMARY
On March 25, 2021, American Honda eBay notified NHTSA of a stop sale and safety recall for certain 2018-2019
CR-V, 2019-2020 Accord, Civic Hatchback , Insight, 2019 Accord Hybrid, Civic, Civic Si, Civic Type R, Fit, HR-V,
Odyssey, Passport, Pilot and Ridgeline units for fuel pump modules manufactured with defective
impellers. A defective impeller may cause the fuel pump to become inoperative which could prevent the
engine from starting or stall the engine while driving, increasing the risk of a crash. Refer to your
eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
Please note that as of today, parts are available for all models in this expansion. The placeholder service bulletin
will be removed at this time. Thank you.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
determine eligibility for any open campaigns.
Sent on 05 11 2021 Expires on 07 29 2021
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject UPDATE-EXPANSION-Stop Sale/Safety Recall: 2018-2020 Multi-Model Fuel Pump Motor
INTERACTIVE NETWORK
American Honda eBay Motor Co., Inc. Page 1 of 1

***********************************************************************************

What is the reason for this notice?
2019-20 Civic Fuel Pump Motor Safety Recall Expansion Recall 21-029 6FE00
What will HONDA eBay do?
The dealer will perform the necessary repair(s) for FREE.
Please call any authorized HONDA eBay dealer and make an appointment to have your vehicle repaired for FREE.
Once you make an appointment for your vehicle, your dealer can provide you with a better estimate of the
overall time for this service visit. If you are not the only driver of this vehicle, please advise all other drivers
and passengers of this important information.
If you have questions
If you have any questions about this notice, or need assistance with locating a dealer, please call
American Honda eBay ’s Customer Support & Campaign Center at 1-888-234-2138. You can also visit
AskDave.honda eBay .com to use our 24/7 virtual agent or locate a dealer online at www.Hondacars.com.
We apologize for any inconvenience these repair(s) may cause you.
Sincerely,
American Honda eBay Motor Co., Inc.
July 2021
RE:
2018 XXXXX
AUTOMOBILE DIVISION
American Honda eBay Motor Co., Inc.
1919 Torrance Blvd., P.O. Box 2215
Torrance, CA 90509-9870
Dear FIRSTNAME LASTNAME:
Our records indicate that the following repair(s) have not been completed on your vehicle (Vehicle
Identification Number XXXXXXXXXXXXXXXXX). We recommend having your vehicle inspected at your
local HONDA eBay dealership and repaired as soon as possible.:
FIRSTNAME LASTNAME
Campaign Description
Campaign
Type
Service
Bulletin#
Defect
Code

***********************************************************************************

July 2021
RE:
What is the reason for this notice?
2019-20 Civic Fuel Pump Motor Safety Recall Expansion Recall 21-029 6FE00
What will HONDA eBay do?
The dealer will perform the necessary repair(s) for FREE.
Please call any authorized HONDA eBay dealer and make an appointment to have your vehicle repaired for FREE.
Once you make an appointment for your vehicle, your dealer can provide you with a better estimate of the
overall time for this service visit. If you are not the only driver of this vehicle, please advise all other drivers
and passengers of this important information.
California Owners Only
For one or more of the campaign(s), the DMV will not renew your vehicle’s registration until the emissions
recall(s) has been completed. After completing the repair procedure(s), be sure that your dealer gives you
a Vehicle Emission Recall – Proof of Correction certificate for each campaign. Please make sure the
dealer completes and provides you the certificate for each emission campaign as Honda eBay may no longer
be automatically reporting completion for one or more of these campaign(s). Keep the certificate for your
records as proof that the emissions recall was completed. Submit the certificate(s) to the DMV if the DMV
requests it.
If you have questions
If you have any questions about this notice, or need assistance with locating a dealer, please call
American Honda eBay ’s Customer Support & Campaign Center at 1-888-234-2138. You can also visit
AskDave.honda eBay .com to use our 24/7 virtual agent or locate a dealer online at www.Hondacars.com.
We apologize for any inconvenience these repair(s) may cause you.
Sincerely,
American Honda eBay Motor Co., Inc.
2018 XXXXX
Dear FIRSTNAME LASTNAME:
Our records indicate that the following repair(s) have not been completed on your vehicle (Vehicle
Identification Number XXXXXXXXXXXXXXXXX). We recommend having your vehicle inspected at your
local HONDA eBay dealership and repaired as soon as possible.
AUTOMOBILE DIVISION
American Honda eBay Motor Co., Inc.
1919 Torrance Blvd., P.O. Box 2215
Torrance, CA 90509-9870
FIRSTNAME LASTNAME
Campaign Description
Campaign
Type
Service
Bulletin#
Defect
Code

SEOCONTENT-END

25 Affected Products

Vehicles

91 Associated Documents

Part 573 Defect Information Report

RMISC-21V215-0923.pdf 178.701KB

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Acura	ILX	17045-TV9-A00	17045-T3R-L00
	MDX	17045-TZ5-A00	17045-TZ5-A10
	MDX Sport Hybrid	17045-TZ5-A10
	RDX	17045-TJB-A03	17045-TJB-X03
	TLX	17045-T2A-A01 17045-T2B-A01	17045-TZ7-A00
Honda	Accord	17045-TVA-A02	17045-TVC-A03
	Accord Hybrid	17045-TWA-A01
	Civic Coupe / Coupe Si	17045-TBA-A00 17045-TBA-A01	17045-TBF-A00
	Civic Hatchback	17045-TBA-A00
	Civic Sedan / Sedan Si	17045-TBA-A00 17045-TBA-A01	17045-TBF-A00 17045-TBF-A01
	Civic Type R	17045-TGH-A01
	CR-V	17045-TLA-A01 17045-TLA-A00	17045-TLA-X00
	Fit	17045-T5R-A00
	HR-V	17045-T7W-A00 (2WD)	17045-T7X-A01 (AWD)
	Insight	17045-TXM-A00
	Odyssey	17045-THR-A00	17045-THR-A01
	Passport	17045-TG7-A10
	Pilot	17045-TG7-A10	17045-TZ5-A10
	Ridgeline	17045-TG7-A10	17045-TZ5-A10

Summary

Remedy

Notes

Latest Recalls Documents

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