Safety Recall – Drive Shaft May Corrode and Fail – 2013-2015 Honda Accord

Safety Recall: 2013-15 Accord Driveshaft Inspection – A20-125

Safety Recall: 2013-2015 Honda Accord Driveshaft Inspection

Safety Recall: 2013-15 Accord Driveshaft Failure – A20-119

Safety Recall: 2013-2015 Honda Accord Driveshaft Failure

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January 28, 2021 Mr. Jeffrey Giuseppe Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) 1200 New Jersey Avenue, SE Washington, D.C. 20590 Re: NHTSA Recall No. 20V-769 Part 573, Amended Defect Information Report 2013-2015 Model Year Honda Accord Drive Shaft Dear Mr. Giuseppe: In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed amended Defect Information Report regarding NHTSA recall number 20V-769 originally submitted on December 10, 2020. The amendment provides a complete update to the affected vehicle population. The following reporting categories are being amended: 1. Identification of potentially affected vehicles; and 2. Total number of potentially affected vehicles. If you have any questions about this report, please feel free to contact me. Sincerely, AMERICAN HONDA MOTOR CO., INC. Jeff Chang Senior Manager Product Regulatory Office JC:wvt American Honda Motor Co., Inc. 1919 Torrance Boulevard Torrance, CA 90501-2746 Phone (310) 783-2000 Amended Defect Information Report 573.6(c)(2) Identification of potentially affected vehicles: 573.6(c)(3) Total number of potentially affected vehicles: 235,034 Make/Model Model Year Dates of Manufacture Number of Vehicles Honda Accord Coupe 2013 02/27/2013 to 08/07/2013 5,245 Honda Accord Coupe 2014 08/19/2013 to 08/08/2014 6,778 Honda Accord Coupe 2015 08/14/2014 to 09/30/2014 1,234 Honda Accord Sedan 2013 02/27/2013 to 08/19/2013 71,718 Honda Accord Sedan 2014 06/27/2013 to 08/22/2014 136,079 Honda Accord Sedan 2015 03/11/2014 to 10/01/2014 13,980

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December 15, 2020 Mr. Jeffrey Giuseppe Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) 1200 New Jersey Avenue, SE Washington, D.C. 20590 Re: NHTSA Recall No. 20V-769 Part 573, Amended Defect Information Report 2013-2015 Model Year Honda Accord Drive Shaft Dear Mr. Giuseppe: In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed amended Defect Information Report regarding NHTSA recall number 20V-769 originally submitted on December 10, 2020. Washington, D.C. is being included to the list of states affected by this regional recall. If you have any questions about this report, please feel free to contact me. Sincerely, AMERICAN HONDA MOTOR CO., INC. Jeff Chang Senior Manager Product Regulatory Office JC:wvt American Honda Motor Co., Inc. 1919 Torrance Boulevard Torrance, CA 90501-2746 Phone (310) 783-2000 Amended Defect Information Report 573.6(c)(2) Description of how the vehicles being recalled differ from similar vehicles not included in the recall: The recall is specific to vehicles sold or ever registered in the salt-belt region (Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., West Virginia, and Wisconsin). There have been no reports of occurrences outside the salt-belt region.

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December 10, 2020 Mr. Jeffrey Giuseppe Associate Administrator for Enforcement National Highway Traffic Safety Administration Attn: Recall Management Division (NVS-215) 1200 New Jersey Avenue, SE Washington, D.C. 20590 Re: Part 573, Defect Information Report 2013-2015 Model Year Honda Accord Drive Shaft Dear Mr. Giuseppe: In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Defect Information Report regarding a safety recall of certain 2013-2015 model year Honda Accord vehicles to address a defect with the drive shaft. If you have any questions about this report, please feel free to contact me. Sincerely, AMERICAN HONDA MOTOR CO., INC. Jeff Chang Senior Manager Product Regulatory Office JC:wt American Honda Motor Co., Inc. 1919 Torrance Boulevard Torrance, CA 90501-2746 Phone (310) 783-2000 Defect Information Report 573.6(c)(1) Name of manufacturer: Honda of America Mfg., Inc. Manufacturer’s agent: Jeff Chang American Honda Motor Co., Inc. 1919 Torrance Blvd. Torrance, CA 90501-2746 573.6(c)(2) Identification of potentially affected vehicles: Description of the basis for the determination of the recall population: The recall population was determined based on manufacturing, sales, and vehicle registration records. The manufacturing range reflects all possible vehicles that could potentially experience the problem. Description of how the vehicles being recalled differ from similar vehicles not included in the recall: The recall is specific to vehicles sold or ever registered in the salt-belt region (Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin). There have been no reports of occurrences outside the salt-belt region. Only vehicles configured with a 4-cylinder engine and continuously variable transmission had drive shafts installed that were assembled with a lubricant during a specific production period. Some similar vehicles with the same drivetrain configuration are not included in the recall because: 1) the drive shafts in those vehicles were assembled outside the specific production period when the lubricant was used; or 2) the drive shafts installed in those vehicles were from a different supplier. Identification of affected component: Component: Drive Shaft Assy., L. Drive Shaft Assy., R. Part No.: 44306-T2A-A50 44305-T2A-A50 Country of Origin: U.S. Manufacturer: Honda of America Mfg., Inc. Make/Model Model Year Dates of Manufacture Number of Vehicles Honda Accord 2013 TBD TBD Honda Accord 2014 TBD TBD Honda Accord 2015 TBD TBD 573.6(c)(3) Total number of potentially affected vehicles: TBD 573.6(c)(4) Percentage of affected vehicles that contain the defect: 100% 573.6(c)(5) Defect description: The drive shafts installed in affected vehicles were assembled with a lubricant that accelerated the degradation of the drive shafts’ protective coating. A drive shaft with a degraded protective coating is more susceptible to damage from road debris. In salt-belt states where de-icing agents are used to maintain the roadway, the de-icing agents could accumulate on the damaged areas of the drive shaft and corrode it. A corroded drive shaft could break under high torque application, and the engine will no longer propel the vehicle in any gear. The vehicle may also roll away if the parking brake has not been set (even if the gear selector had been placed in the Park position). Both conditions increase the risk of a crash or injury without prior warning. 573.6(c)(6) Chronology: October to November 2017 Honda received the first report of a broken drive shaft. The failed part was returned from the field for analysis and no manufacturing defects were found. August to December 2018 After receiving additional market claims, Honda launched an investigation in tandem with reports of broken drive shafts in other Honda vehicles. Material analysis of failed return parts found damage to the drive shaft’s protective coating from chemical agents and Honda began corrosion growth speed testing. February to May 2019 Investigations identified that a specific lubricant was used as an assembly aid from February 2013 to September 2014, which coincided with the same period when the broken driven shafts were produced. The lubricant was found to interfere with the protective coating adhesion process. November 2019 A different drive shaft supplier was used in mass production and to supply replacement service parts to the market from October 2014. Analysis of these parts found no problems with the protective coating or other factors related to corrosion. June to October 2020 Based on the corrosion growth speed testing started in late 2018, the data was analyzed to understand the factors resulting in a broken drive shaft and the expected longevity of in-market parts. December 3, 2020 Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of November 24, 2020, Honda has received 189 warranty claims, and no field reports nor reports of crashes or injuries related to this issue. 573.6(c)(8)(i) Program for remedying the defect: Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will inspect for corrosion-related protective coating deformities near the drive shaft’s dynamic damper. If there are deformities within 40mm of the dynamic damper, both left and right drive shafts will be replaced for free. No repairs will be completed on vehicles not meeting the 40mm requirement, as it is estimated the drive shaft will not break for the remaining expected life of the vehicle. Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA. 573.6(c)(8)(ii) The estimated date to start notification to dealers: December 11, 2020 The estimated date to start notifications to owners: February 1, 2021 573.6(c)(10) Representative copies of all notices, bulletins and other communications: A copy of the dealer service bulletin, the final customer notification letter, and other dealer communications will be submitted to your office as soon as possible. A draft of the owner notification letter will be submitted to your office as soon as possible. 573.6(c)(11) Manufacturer’s campaign number: U9C (placeholder)

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IMPORTANT SAFETY RECALL This notice applies to your vehicle: XXXXXXXXXXXXXXXX February 2021 Dear , This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Honda has decided that a defect which relates to motor vehicle safety exists in certain 2013–2015 Accord vehicles. Why my vehicle is under recall: Due to improper manufacturing, the protective coating on the drive shaft may degrade over time, exposing the bare drive shaft. In salt-belt states where de-icing agents are used to maintain the roadway, the de-icing agents could accumulate on the damaged areas of the drive shaft and corrode it. A corroded drive shaft could break under certain conditions, causing a sudden loss of drive power and rendering the vehicle unmovable. The vehicle may also roll away when parked (gear selector in the “P” Park position) if the parking brake has not been set. Both conditions increase the risk of a crash or injury without prior warning. What Honda will do: Your Honda dealer will inspect for corrosion-related protective coating deformities near the drive shaft’s dynamic damper. If there are deformities within 40mm of the dynamic damper, both left and right drive shafts will be replaced for FREE. Honda estimates that the repair will take approximately 1 hour and 30 minutes to complete. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time. What we need you to do: Please call any authorized Honda dealer and schedule an appointment to have your vehicle repaired for FREE. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. • Check recall information for your vehicle by accessing the Honda Recall Lookup tool at www.recalls.honda.com and entering your Vehicle Identification Number (VIN). • If you have questions or concerns, we encourage you to: ❍ call American Honda’s Customer Support & Campaign Center at 1-888-234-2138 Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time; or ❍ contact your local Honda automobile dealer; or ❍ email or chat by going to www.owners.honda.com/help/customer-relations; or ❍ visit Twitter @HondaCustSvc; or ❍ visit www.recalls.honda.com to use “Ask Dave”, our 24/7 virtual agent. If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement; please contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138 to determine potential eligibility and for instructions on how to request reimbursement. If you no longer own this vehicle or if any of the information is not correct, please complete and return the enclosed prepaid Information Change Card as soon as possible. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days. If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to https://www.safercar.gov. We sincerely apologize for any inconvenience this recall may cause, but please be assured that your safety is our first concern. Sincerely, American Honda Motor Co., Inc. AUTOMOBILE DIVISION American Honda Motor Co., Inc. 1919 Torrance Blvd., – P.O. Box 2215 Torrance, CA 90509-9870 6DZ CO-14303 NHTSA Recall Number: 20V-769 Honda Campaign Number: W9F Service Bulletin Number: 20-125 6DZ CO-14303 CAMPAÑA DE SEGURIDAD IMPORTANTE Esta notificación aplica a su vehículo: XXXXXXXXXXXXXXXX Febrero del 2021 Estimado , Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés). Honda ha determinado que existe un defecto el cual está relacionado con la seguridad del vehículo en algunos vehículos Accord 2013–2015. ¿Por qué mi vehículo está bajo Debido a fabricación incorrecta, la cubierta protectora en el eje de mando puede esta campaña de seguridad?: degradarse con el paso del tiempo, exponiendo el eje de mando desnudo. En los estados de clima frío donde se utilizan agentes descongelantes para mantener las carreteras, los agentes descongelantes se pudieran acumular en las áreas dañadas del eje de mando y corroer el mismo. Un eje de mando corroído pudiera romperse bajo ciertas condiciones, ocasionando una pérdida súbita de potencia de impulso y dejando el vehículo inamovible. El vehículo también puede desplazarse cuando esté estacionado (el selector del engranaje está en la posición Park “P”) sí el freno de estacionamiento no está puesto. Ambas condiciones aumentarán el riesgo de un choque o lesión sin advertencia previa. ¿Qué hará Honda?: Su concesionario Honda inspeccionará las deformidades de la cubierta protectora relacionadas con la corrosión cercanas al amortiguador dinámico del eje de mando. Si hay deformidades a menos de 40 mm del amortiguador dinámico, ambos ejes de mando, el izquierdo y el derecho serán reemplazados de forma GRATUITA. Honda estima que la reparación tomará aproximadamente 1 hora y 30 minutos para completar. No obstante, su concesionario le puede ofrecer un mejor estimado del tiempo total de esta visita de servicio, ya que pudiera ser necesario que su vehículo esté disponible por un periodo más largo. ¿Qué necesitamos que Por favor llame a cualquier concesionario autorizado Honda y programe una usted haga?: cita para la reparación de su vehículo de forma GRATUITA. Si usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros sobre esta información importante. • Verifique la información de la campaña de seguridad de su vehículo ingresando en la herramienta Honda Recall Lookup en www.recalls.honda.com e ingresando su Número de identificación del vehículo (VIN). • Si usted tiene preguntas o inquietudes, le recomendamos que: ❍ llame al Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., hora del Pacífico; o ❍ comuníquese con su concesionario de automóviles Honda local; o ❍ envíe un correo electrónico o chat por medio de www.owners.honda.com/help/customer-relations; o ❍ visite Twitter @HondaCustSvc; o ❍ visite www.recalls.honda.com. Si usted ha pagado por realizar las reparaciones de la campaña de seguridad específica en su vehículo, usted puede ser elegible para el reembolso, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 para determinar la elegibilidad potencial y para las instrucciones sobre cómo solicitar el reembolso. Si ya no es el propietario de este vehículo o si alguna información no está correcta, por favor complete, firme y devuelva lo más pronto posible la Tarjeta de Cambio de Información anexa, con el porte pagado. Si usted es el arrendador de este vehículo, las regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días. Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Toll-free) Vehicle Safety Hotline de NHTSA al 1-888-327-4236 (TTY 1-800-424-9153), o visitar la página https://www.safercar.gov. Sinceramente le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta campaña de seguridad, pero por favor tenga por seguro que su seguridad es nuestra primera preocupación. Atentamente, American Honda Motor Co., Inc. AUTOMOBILE DIVISION American Honda Motor Co., Inc. 1919 Torrance Blvd., – P.O. Box 2215 Torrance, CA 90509-9870 Número de campaña de seguridad NHTSA: 20V-769 Número de campaña de Honda: W9F Número de boletín de servicior: 20-125

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View Message DATE: December 22, 2020 TO: All Honda Sales, Service & Parts Managers, and Personnel FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls Re: UPDATE-Stop Sale/Safety Recall: 2013-2015 Accord, 2012 Civic Hybrid, 2007-2013 Fit Driveshaft Failure PARTS AND SERVICE BULLETIN UPDATE Please be advised that as of today, December 22, 2020, parts are now available for the 2013-2015 Accord via normal parts ordering under service bulletin 20-125, Safety Recall: 2013-15 Accord Driveshaft Inspection. It includes inspection, parts, repair, and warranty information related to this recall. BACKGROUND On December 10, 2020, American Honda notified NHTSA of a stop sale and safety recall for certain 2013-2015 Accord, 2012 Civic Hybrid and 2007-2013 Fit vehicles. Due to improper manufacturing processes, the paint coating on the driveshaft may peel and chip over time, exposing the bare driveshaft. Exposure of the driveshaft to sodium chloride, a snow melting/road de-icing agent used predominantly in the “Salt Belt” regions of the country, may cause it to corrode. Under a high torque condition, a corroded driveshaft may break, rendering the vehicle without propulsion, or it may roll while in Park, increasing the risk of a crash. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected. Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits. As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns. Sent on 12 22 2020 Expires on 03 09 2021 From Brad Ortloff, Manager of Auto Campaigns and Recalls Subject UPDATE-Stop Sale/Safety Recall: 2013-2015 Accord, 2012 Civic Hybrid, 2007-2013 INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1

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Next Unread Message View Message PRIORITY/ACTION REQUIRED To: Honda Parts & Service Managers From: Warranty Parts Inspection Effective immediately, Dealers that replace driveshafts under Service Bulletin 20-125 are not required to return these parts to Warranty Parts Inspection (WPI) in Raymond, OH. Please note that this request applies to this Service Bulletin 20-125 and the part numbers listed below only. 44305-T2A-A21 Right Driveshaft Assembly (2015) 44306-T2A-A21 Left Driveshaft Assembly (2015) 44305-T2A-010 Right Driveshaft Assembly (2013-2014) 44306-T2A-010 Left Driveshaft Assembly (2013-2014) If you have questions about the return requirements, please contact the WPI Administrative Office at 937 642-2737. Sent on 03 05 2021 Expires on 04 05 2021 From AHM Parts and Service Division Subject 2013-15 Accord Driveshaft Inspection – Parts Return Instructions INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1

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Next Unread Message View Message DATE: February 16, 2021 TO: All Honda Sales, Service & Parts Managers, and Personnel FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls Re: UPDATE Stop Sale/Safety Recall: 2009-2013 Fit (A/T models) Driveshaft Failure On December 10, 2020, American Honda notified NHTSA of a stop sale and safety recall for certain 2013-2015 Accord, 2012 Civic Hybrid and 2007-2013 Fit vehicles for improperly manufactured driveshafts that may corrode when driven under certain road conditions, increasing the risk of a crash. Today, February 16, 2021, American Honda is notifying dealers that parts are available for the 2009-13 Fit (A/T models only) vehicles and a remedy service bulletin is available. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected. Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits. REPAIR Repair procedures are currently available for the 2009-13 Fit (A/T models only). Inspect both driveshafts for signs of corrosion or paint defects. Replace the right, left, or both driveshafts if there is corrosion, the paint is peeling, cracking, or blistering in the inspection area. PARTS On Monday February 15th, American Honda made an initial parts allocation to allow immediate repairs for 2009-2013 Fit (A/T models only). Allocation included dealers located in the Salt Belt region. Additional parts for 2009-2013 Fit (A/T models only) are available through the controlled parts ordering system. American Honda will notify dealers when parts become available for additional models. TOOLS There are no special tools needed for this campaign. SERVICE BULLETIN The following Service bulletins have been posted to the Service Information System (SIS) as of February 16, 2021: 20-120, Safety Recall: 2007-13 Fit and 2012 Civic Hybrid Driveshaft Failure This stop sale bulletin’s AFFECTED VEHICLES table has been updated with only the vehicles which do not have a remedy available at this time. 21-009, Safety Recall: 2009-13 Fit Driveshaft Inspection This bulletin includes parts, repair, tools and warranty information related to this campaign. As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns. Sent on 02 16 2021 Expires on 04 06 2021 From Brad Ortloff, Manager of Auto Campaigns and Recalls Subject UPDATE Stop Sale/Safety Recall: 2009-2013 Fit (A/T models) Driveshaft Failure INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1

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Next Unread Message View Message DATE: December 11, 2020 TO: All Honda Sales, Service & Parts Managers, and Personnel FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls Re: Stop Sale/Safety Recall: 2013-2015 Accord, 2012 Civic Hybrid, 2007-2013 Fit Driveshaft Failure On December 10, 2020, American Honda notified NHTSA of a stop sale and safety recall for certain 2013-2015 Accord, 2012 Civic Hybrid and 2007-2013 Fit vehicles for improperly manufactured driveshafts that may corrode when driven under certain road conditions, increasing the risk of a crash. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected. Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits. BACKGROUND Due to improper manufacturing processes, the paint coating on the driveshaft may peel and chip over time, exposing the bare driveshaft. Exposure of the driveshaft to sodium chloride, a snow melting/road de-icing agent used predominantly in the “Salt Belt” regions of the country, may cause it to corrode. Under a high torque condition, a corroded driveshaft may break, rendering the vehicle unmovable or increasing the possibility it may roll while in Park. REPAIR Repair procedures are currently unavailable at launch. We will notify you when repair procedures become available. PARTS Parts are currently unavailable at launch. We will notify you when parts become available. TOOLS There are no special tools needed for this recall. SERVICE BULLETIN Placeholder service bulletins 20-119, Safety Recall: 2013-15 Accord Driveshaft Failure and 20-120, Safety Recall: 2007-13 Fit and 2012 Civic Hybrid Driveshaft Failure, have been posted to the Service Information System (SIS) as of December 11, 2020. CUSTOMER NOTIFICATION American Honda expects to begin customer notification in early February 2021. As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns. Sent on 12 11 2020 Expires on 02 26 2021 From Brad Ortloff, Manager of Auto Campaigns and Recalls Subject Stop Sale/Safety Recall: 2013-2015 Accord, 2012 Civic Hybrid, 2007-2013 Fit Dri INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1

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Next Unread Message View Message DATE: December 17, 2020 TO: All Honda Sales, Service & Parts Managers, and Personnel FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls Re: UPDATE-Stop Sale/Safety Recall: 2013-2015 Accord, 2012 Civic Hybrid, 2007-2013 Fit Driveshaft Failure Please be advised that the affected VIN population for this recall has been finalized as of today. Any unaffected VINs have now been marked closed “C” for service bulletins 20-119 and 20-120 in iN VIN status inquiry. Repair procedures are still currently unavailable. We will notify you when repair procedures become available. BACKGROUND On December 10, 2020, American Honda notified NHTSA of a stop sale and safety recall for certain 2013-2015 Accord, 2012 Civic Hybrid and 2007-2013 Fit vehicles for improperly manufactured driveshafts that may corrode when driven under certain road conditions, increasing the risk of a crash. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected. Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits. Due to improper manufacturing processes, the paint coating on the driveshaft may peel and chip over time, exposing the bare driveshaft. Exposure of the driveshaft to sodium chloride, a snow melting/road de-icing agent used predominantly in the “Salt Belt” regions of the country, may cause it to corrode. Under a high torque condition, a corroded driveshaft may break, rendering the vehicle unmovable or increasing the possibility it may roll while in Park. As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns. Sent on 12 17 2020 Expires on 03 05 2021 From Brad Ortloff, Manager of Auto Campaigns and Recalls Subject UPDATE-Stop Sale/Safety Recall: 2013-2015 Accord, 2012 Civic Hybrid, 2007-2013 F INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1

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View Message DATE: January 22, 2021 TO: All Honda Sales, Service & Parts Managers, and Personnel FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls Re: Stop Sale/Safety Recall: 2013-2015 Accord, 2012 Civic Hybrid, 2007-2013 Fit Driveshaft Failure HONDA On December 10, 2020, American Honda notified NHTSA of a stop sale and safety recall for certain 2013-2015 Accord, 2012 Civic Hybrid and 2007-2013 Fit vehicles. Due to improper manufacturing processes, the paint coating on the driveshaft may peel and chip over time, exposing the bare driveshaft. Exposure of the driveshaft to sodium chloride, a snow melting/road de-icing agent used predominantly in the “Salt Belt” regions of the country, may cause it to corrode. Under a high torque condition, a corroded driveshaft may break, rendering the vehicle unmovable, or it may roll while in Park, increasing the risk of a crash. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected. Due to a process error, a number of VINs were misidentified as ineligible for the recall and were removed from the final affected range. As of January 15, 2021, these VINs have been reactivated and will now indicate open and eligible for either service bulletin 20-120 or 20-125. Please check any potentially eligible VIN either in dealer inventory or during a service visit to determine if the recall condition applies. Sent on 01 22 2021 Expires on 03 10 2021 From Brad Ortloff, Manager of Auto Campaigns and Recalls Subject Stop Sale/Safety Recall: 2013-2015 Accord, 2012 Civic Hybrid, 2007-2013 Fit Driv INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1

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Next Unread Message View Message On December 10, 2020, American Honda notified NHTSA of a stop sale and safety recall for certain 2013-2015 Accord, 2012 Civic Hybrid and 2007-2013 Fit vehicles for improperly manufactured driveshafts that may corrode when driven under certain road conditions, increasing the risk of a crash. Then on February 16, 2021, American Honda notified dealers that parts were available to order via controlled parts ordering for the 2009-13 Fit (A/T models only) vehicles and a remedy service bulletin was available. Effective today, Tuesday March 2nd, parts needed for 2009-13 Fit (A/T models only) are now available via open order. American Honda will notify dealers when parts become available for additional models. Thank you, American Honda Motor Co., Inc. CWH/ms Sent on 03 02 2021 Expires on 03 20 2021 From Parts Operations, Campaign Group Subject Part Availability- Safety Recall: 09-13 Fit (A/T models) Driveshaft Failure INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1

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