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September 17, 2020 NHTSA CAMPAIGN NUMBER: 20E068000
Tonneau Cover Panel May Detach from Vehicle
A separated panel may become a road hazard, increasing the risk of crash or injury.
NHTSA Campaign Number: 20E068
Manufacturer Honda
(American Honda Motor Co.)
Components EQUIPMENT
Potential Number of Units Affected 28,885
Summary
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Remedy
Honda will notify all registered owners of 2017-2020 Honda Ridgelines, and dealers will install tethers onto any Honda Genuine Accessory Tonneau Cover to prevent panel separation and apply warning labels, free of charge. In addition, an updated accessory user’s information manual will be provided. The recall began October 26, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is F8M.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Honda has a Recall
Service Bulletin
A20-057
October 21, 2020
Version 2
Safety Recall: 2017−20 Ridgeline Accessory Tonneau Cover Attachment Information
Supersedes 20-057, dated September 18, 2020, to revise the information highlighted in yellow
AFFECTED VEHICLES
| Year | Model | Trim Level | VIN Range |
| 2017−20 | Ridgeline | ALL | Check the iN VIN status for eligibility. |
REVISION SUMMARY
Under REPAIR PROCEDURE, a step was added.
BACKGROUND
If the Honda Genuine accessory tonneau cover is not properly attached and secured, or the vehicle is driven with it partially open, a section of the cover may detach from the vehicle, causing a possible road hazard and increasing the risk of a crash or injury.
CUSTOMER NOTIFICATION
Owners of all identified vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your new or used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. Before selling a vehicle in inventory, always check if it is affected by a safety recall by conducting a VIN status inquiry.
CORRECTIVE ACTION
Make sure the vehicle has a Honda Genuine accessory tonneau cover. If it does, make sure it does not already have the updated tether kit and warning labels installed.
If it does have a Honda Genuine accessory tonneau cover, and it does not have the updated tether kit and warning labels installed, install new D-rings with tether straps to the tonneau cover, install warning labels to the middle and rear panels of the cover. Then, have the service advisor give the new accessory user’s information manual from the kit to the customer.
NOTES
- The possibility of repairs is very low compared to the population of vehicles assigned to this campaign.
- If the vehicle is not equipped with a Genuine Honda accessory tonneau cover, or it already has the updated tether kit and warning labels, submit a Campaign Status Change Request Form to the Campaign department. E-mail it to campaign_change_request@ahm.honda.com, or FAX it to 310-781-4823. You need to do this to prevent the same vehicle from returning with an open campaign.
PARTS INFORMATION
| Part Name | Part Number | Quantity |
| Tonneau Cover Update Kit | 08Z07-T6Z-100W | 1 |
TOOL INFORMATION
| Tool Name | Part Number | Quantity |
| Trim Roller | MHLE54D | 1 |
| 1/4 Inch Drive Torque Wrench (Included in TPMS Sensor Service Tool Set. | CDIHONTPMSK | 1 |
NOTES
- All Honda dealers were sent a TPMS Sensor Service Tool Set (T/N CDIHONTPMSK) that includes a precision 1/4 inch drive torque wrench. Order it only if you do not have one.
- All Honda dealers were sent a Trim Roller (T/N MHLE54D) in March 2018 for 18-021 Safety Recall: Second Row Outer Seat Striker Bracket (Seat Tipping). Order it only if you do not have one.
- If you need an additional tool, you can order it by calling the Honda Tool and Equipment Program at 1-888-424-6857.
WARRANTY CLAIM INFORMATION
| Operation Number | Description | Flat Rate Time | Defect Code | Symptom Code | Template ID | Failed Part Number |
| 0181A7 | Install the tether kit, warning labels, and make sure the service advisor gives the new accessory user’s information manual to the customer. | 0.5 hr | 6TP00 | F8M00 | A20057A | 08Z07-T6Z-100F |
Skill Level: Repair Technician
INSPECTION PROCEDURE
- Make sure the vehicle has a Honda Genuine accessory tonneau cover, and it does not have the updated tether kit and warning labels installed.
- If it is a Honda Genuine accessory tonneau cover, and it does not have the updated tether kit and warning labels, go to REPAIR PROCEDURE.
- If the vehicle is not equipped with a Honda Genuine accessory tonneau cover, or it already has the updated tether kit and warning labels, submit a Campaign Status Change Request Form to the Campaign department. E-mail it to campaign_change_request@ahm.honda.com, or FAX it to 310-781-4823.
REPAIR PROCEDURE
- Open the tailgate.
- Pull down the tonneau cover handle to release the hook from the rear bracket, then slide it inward while pulling down. Store the handle in the cross member. Do this step on the other side.
- Fold the tonneau cover up toward the cabin (open position).
- While the cover is in the open position, remove the D-rings and tethers straps from the center panel and throw them away. Retain the tapping screws.
- Using two of the tapping screws you just removed, install the template from the kit to where you removed the D-ring.
- Unfold the tonneau cover so the rear panel is sitting above the center panel. Take the other end of the template, and line it up with the edge of the hinge as shown. Then secure the template with masking tape.
- Use a center punch tool to mark the hinge holes as shown on the template.
- Carefully remove the two screws and masking tape holding the template in place. Discard the two screws and masking tape, but keep the template. You will need it again.
- Repeat steps 5 thru 7 on the other side of the panel using the same template and the remaining two tapping screws.
- Use a 2.5 mm drill bit to drill holes on the four punch marks, then remove any burrs.
NOTICE
Use masking tape to serve as a drill stop at 5 mm. If you drill too deep you can damage the hinge.
- Install the new D-ring with the tether strap end to the rear panel using new tapping screws. Start the screws by hand, then torque them with the 1/4 inch drive torque wrench to 25 N·m (20 lb-in). Repeat this step on the other side (driver/passenger side).
- Install the other new D-ring to the center panel using new tapping screws. Start the screws by hand, then torque them with the 1/4 inch drive torque wrench to 25 N·m (20 lb-in). Repeat this step on the other side (driver/passenger side).
- Use isopropyl alcohol to thoroughly clean the surface of the rear panel where you will install the warning label. Make sure the alcohol is completely dry, then install the label as shown, and apply pressure to the entire surface of the label using a trim roller.
NOTE
Make sure the warning label’s orientation is correct. The orange should be facing toward the front of the vehicle.
- Fold the tonneau cover to the open position, and use isopropyl alcohol to thoroughly clean the surface of the center panel where you will install the warning label. Make sure the alcohol is completely dry, then install the label as shown and apply pressure to the entire surface of the label using a trim roller.
- With the tonneau cover in the open position, latch the buckles on the new tether strap and tonneau cover on one side. Then, pull on the tether to make sure the buckle stays latched. Repeat this step on the other side. Once you make sure the buckles are secure, unlatch the buckles, and secure the snap on the tether to the tonneau cover.
- Unfold the tonneau cover to the closed position. Pull down the tonneau cover handle on one side, slide it toward the bed lining while pulling down, then attach the hook to the rear bracket. Repeat this step on the other side.
- Close the tailgate.
- Have the service advisor give the new accessory user’s information manual from the kit to the customer.
END
For Immediate Release
Statement by American Honda Regarding Honda Genuine Accessory Tonneau Cover Recall: 2017-2020 Honda Ridgeline
- 28,885 tonneau covers sold as Honda Genuine Accessories are affected in the United States
- Vehicles will be inspected, and if a recalled cover is found, a tether and warning label will be installed and an updated accessory user’s manual will be provided, for free
- No reported crashes or injuries related to this issue
TORRANCE, Calif. – Sept. 24, 2020 – American Honda will voluntarily recall 28,885
Honda Genuine Accessory tonneau covers that may have been installed on 2017-2020 Honda Ridgeline pickup trucks in the United States. No related crashes or injuries have been reported.
The Honda Genuine Accessory tonneau cover for the 2017–2020 Honda Ridgeline is a tri-fold design that can be positioned to either partially cover (open) or completely cover (closed) the truck bed. If the tonneau cover is not properly secured in the open or closed position and the vehicle is operated at highway speeds, the wind resistance may cause the tonneau cover to flip and buckle, deforming the hinges between the center and rear panel. Deformed hinges could allow the rear panel to separate from the tonneau cover, creating a road hazard and increasing the risk of a crash or injury.
To complete the free recall repair, an authorized Honda dealer will install a tether between the tonneau cover’s center and rear panel to prevent panel separation, and apply warning labels to the tonneau cover. In addition, the dealer will provide an updated accessory user’s information manual, which instructs the owner to properly secure the tonneau cover prior to vehicle operation.
Honda is announcing this recall to encourage each owner of an affected vehicle to take it to an authorized dealer as soon as they receive notification of this recall from Honda. Mailed notification to owners will begin in late-October 2020. Owners of these models can also determine if their specific vehicles are included in the recall by visiting www.recalls.honda.com or by calling (888) 234-2138.
# # #
573.6(c)(6)
Chronology:
June 2017
Honda Canada received the first claim of a panel separating from the tonneau cover. Honda Canada reviewed the claim, found that customer misuse contributed to the failure, and decided to monitor the market for similar activity.
July 2017
Honda received another claim of a panel separating from the tonneau cover, which marked the first claim from the U.S. market. Honda reviewed the claim and performed re-creation testing, which found that the customer forcibly closed the tonneau cover on top of objects protruding from the top of the truck bed. Forcing the tonneau cover closed bent the hinges, resulting in panel separation (customer misuse). Honda decided to monitor the market for similar activity.
October to November, 2019
Honda launched an investigation into the tonneau cover panel separation issue based on increased market activity, which included interviewing customers who claimed to have experienced a failure.
December 2019
Information from the customer interviews guided Honda in re-creation testing, which identified a potential scenario for rear panel separation when the tonneau cover was not properly secured and the vehicle was operating at highway speeds. Panel separation was limited to hinge deformations on the rear panel, as the hinge design between the front and center panel was not susceptible to deformation caused by an improperly secured tonneau cover. Honda performed quality inspections at the tonneau cover’s Tier-1 supplier, which did not identify any irregularities in workmanship or processes.
February 2020
A survey of customers who claimed to have experienced a failure supported the failure mode identified during the earlier interview process.
March 2020
Honda performed quality inspections at the tonneau cover’s Tier-2 supplier, which did not identify any irregularities in workmanship or processes.
April to August, 2020
Honda reviewed comparable products in the market and the associated instructions for proper usage. Based on this review, Honda investigated whether modifications to the design or usage instructions were appropriate.
September 10, 2020
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.
As of September 10, 2020, Honda has received 17 warranty claims, three field reports, and no reports of injuries or crashes related to this issue.
October 22, 2020
Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re: NHTSA Recall No. 20E-068
Part 573, Amended Defect Information Report
Genuine Accessory Tonneau Cover for 2017-2020 Honda Ridgeline
Dear Mr. Giuseppe:
In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting an amended Defect Information Report regarding NHTSA recall number 20E-068 originally submitted on September 17, 2020. The amendment removes 253 accessory tonneau covers from the affected equipment population. A database that tracked dealer demand was inappropriately used to determine the original affected equipment population. Honda has reconciled the actual number of potentially affected equipment with the appropriate sales database.
The following reporting category is being amended:
573.6(c)(3)
Total number of potentially affected equipment:
28,885 (original population)
– 253 (population reduction)
28,632 (amended population)
If you have any questions about this report, please feel free to contact me.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
Jeff Chang
Senior Manager
Product Regulatory Office
JC:wvt
September 17, 2020
Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re: Part 573, Defect Information Report
Accessory Tonneau Cover for 2017-2020 Model Year Honda Ridgeline
Dear Mr. Giuseppe:
In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Defect Information Report regarding a safety recall of Honda Genuine Accessory Tonneau Covers for 2017-2020 model year Honda Ridgeline vehicles to address a potential defect.
If you have any questions about this report, please feel free to contact me.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
Jeff Chang
Senior Manager
Product Regulatory Office
JC:wvt
Defect Information Report
573.6(c)(1)
Name of manufacturer:
American Honda Motor Co., Inc.
Manufacturer’s agent:
Jeff Chang
American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746
573.6(c)(2)
Identification of potentially affected vehicle equipment:
| Component: | Hard Tonneau Cover |
| Part No.: | 08Z07-T6Z-100F |
| Country of Origin: | U.S. |
| Manufacturer: | Extang Corporation |
Description of the basis for the determination of the recall population:
The recall population was determined based on manufacturing records.
Description of how the vehicles being recalled differ from similar vehicles not included in the recall:
All accessory tonneau covers for 2017–2020 MY Honda Ridgelines are subject to recall. Because accessory tonneau cover sales are not tied to specific VINs, owners of all identified vehicles will be notified of the equipment recall.
573.6(c)(3)
Total number of potentially affected vehicle equipment: 28,885
573.6(c)(4)
Percentage of affected vehicle equipment that contain the defect: 100%
573.6(c)(5)
Defect description:
The Honda Genuine Accessory tonneau cover for 2017–2020 MY Honda Ridgeline is a tri-fold design that can be positioned to either partially cover (open) or completely cover (closed) the truck bed. If the tonneau cover is not properly secured in the open or closed position, and the vehicle is operated at highway speeds, the wind resistance may cause the tonneau cover to flip and buckle, deforming the hinges between the center and rear panel. Deformed hinges could allow the rear panel to separate from the tonneau cover, creating a road hazard and increasing the risk of a crash or injury.
| Open Position | Closed Position | |
| Properly Secured |  |  |
| Improperly Secured |  | |
573.6(c)(6)
Chronology:
June 2017
Honda Canada received the first claim of a panel separating from the tonneau cover. Honda Canada reviewed the claim, found that customer misuse contributed to the failure, and decided to monitor the market for similar activity.
July 2017
Honda received another claim of a panel separating from the tonneau cover, which marked the first claim from the U.S. market. Honda reviewed the claim and performed re-creation testing, which found that the customer forcibly closed the tonneau cover on top of objects protruding from the top of the truck bed. Forcing the tonneau cover closed bent the hinges, resulting in panel separation (customer misuse). Honda decided to monitor the market for similar activity.
October to November, 2019
Honda launched an investigation into the tonneau cover panel separation issue based on increased market activity, which included interviewing customers who claimed to have experienced a failure.
December 2019
Information from the customer interviews guided Honda in re-creation testing, which identified a potential scenario for rear panel separation when the tonneau cover was not properly secured and the vehicle was operating at highway speeds. Panel separation was limited to hinge deformations on the rear panel, as the hinge design between the front and center panel was not susceptible to deformation caused by an improperly secured tonneau cover. Honda performed quality inspections at the tonneau cover’s Tier-1 supplier, which did not identify any irregularities in workmanship or processes.
February 2020
A survey of customers who claimed to have experienced a failure supported the failure mode identified during the earlier interview process.
March 2020
Honda performed quality inspections at the tonneau cover’s Tier-2 supplier, which did not identify any irregularities in workmanship or processes.
April to August, 2020
Honda reviewed comparable products in the market and the associated instructions for proper usage. Based on this review, Honda investigated whether modifications to the design or usage instructions were appropriate.
September 10, 2020
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.
As of September 10, 2020, Honda has received 17 warranty claims, three field reports, and no reports of injuries or crashes related to this issue.
573.6(c)(8)(i)
Program for remedying the defect:
Registered owners of all 2017–2020 MY Honda Ridgelines will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will inspect the vehicle for the Honda Genuine Accessory tonneau cover and if equipped, will install a tether between the tonneau cover’s center and rear panel to prevent panel separation, and apply warning labels to the tonneau cover. In addition, the dealer will provide an updated accessory user’s information manual which instructs the owner to properly secure the tonneau cover prior to vehicle operation.
Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, according to the recall reimbursement plan on file with NHTSA.
573.6(c)(8)(ii)
The estimated date to start notification to dealers: September 18, 2020
The estimated date to start notifications to owners: October 26, 2020 573.6(c)(10)
Representative copies of all notices, bulletins and other communications:
A copy of the dealer service bulletin, the final customer notification letter, and other dealer communication will be submitted to your office as soon as possible.
A draft of the owner notification letter will be submitted to your office as soon as possible.
573.6(c)(11)
Manufacturer’s campaign number: F8M
January 20, 2021
Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590
Re:
NHTSA Recall No. 20E-068
Part 573, Amended Defect Information Report
Genuine Accessory Tonneau Cover for 2017-2020 Honda Ridgeline
Dear Mr. Giuseppe:
In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting an amended Defect Information Report regarding NHTSA recall number 20E-068 originally submitted on September 17, 2020. As accessory tonneau covers are not linked to specific VINs, owner notification was mailed to all vehicles that could be installed with the recalled equipment. Updating the affected population allows for proper accounting of owner notification and quarterly recall completion reporting.
The following reporting category is being amended:
573.6(c)(3)
Total number of potentially affected equipment: 28,885
Total number of potentially affected vehicle: 151,343
If you have any questions about this report, please feel free to contact me.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
Jeff Chang
Senior Manager
SEOCONTENT-START Next Unread Message View Message DATE: September 18, 2020 TO: All Honda Sales, Service & Parts Managers, and Personnel FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls Re: Stop Sale/Safety Recall: 2017-20 Ridgeline Accessory Tonneau Cover On September 17, 2020, American Honda notified NHTSA of a stop sale and safety recall for model years 2017-2020 Ridgeline vehicles that may have an improperly attached Honda genuine accessory tonneau cover, which may detach while driving causing a possible road hazard. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected. Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits. BACKGROUND The accessory tonneau cover may not be attached as described in the accessory user’s information manual. If the accessory tonneau cover is not properly attached and secured, or the vehicle is driven with the cover partially open, a section of the cover may detach from the vehicle. REPAIR For those vehicles whose Owners installed an accessory tonneau cover, dealers will install new D-rings with tether straps and warning labels on the tonneau cover, and place an updated accessory user’s information manual in the vehicle glove box. PARTS Repair kits will be available at time of launch. Please verify that you have a vehicle with the affected tonneau cover before ordering. TOOLS There are no special tools needed for this recall. SERVICE BULLETIN Service bulletin 20-057, Safety Recall: 2017-20 Ridgeline Accessory Tonneau Cover Attachment Information, has been posted to the Service Information System (SIS) as of September 18, 2020. It includes parts, repair, and warranty information related to this campaign. CUSTOMER NOTIFICATION American Honda expects to begin customer notification in late October 2020. As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns. Sent on 09 18 2020 Expires on 11 06 2020 From Brad Ortloff, Manager of Auto Campaigns and Recalls Subject Stop Sale/Safety Recall: 2017-20 Ridgeline Accessory Tonneau Cover INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1 ************************************************************************************************************************* Next Unread Message View Message Dear Honda Dealer Parts Manager, On September 18th, American Honda Parts Operations Campaign Group issued a Part Stop Sale/Return Request to all Honda dealers regarding the 2017-2020 Ridgeline accessory tonneau cover. This notification stated that 2017-2020 Ridgeline vehicles may have an improperly attached Honda Genuine Accessory tonneau cover, which may detach while driving causing a possible road hazard. A countermeasure repair has been established for the 2017-2020 Ridgeline accessory tonneau cover and a new part number has been issued. New 2017-2020 Ridgeline Accessory Tonneau Cover Part Number is: 08Z07-T6Z-101F This part number will be available starting the week of October 12th. Thank you, Auto Accessory Marketing American Honda Motor Company, Inc. Sent on 10 09 2020 Expires on 11 06 2020 From Auto Accessory Marketing Subject New Part Number and Availability for Honda Ridgeline Accessory Tonneau Cover INTERACTIVE NETWORK American Honda Motor Co., Inc. Page 1 of 1 ************************************************************************************************************************* AUTOMOBILE DIVISION American Honda Motor Co., Inc. 1919 Torrance Blvd., P.O. Box 2215 Torrance, CA 90509-9870 NHTSA Recall Number: 20E-068 Honda Campaign Number: F8M Service Bulletin Number: 20-057 . Why my vehicle is under recall: If your vehicle is equipped with a tonneau cover that is not properly attached and secured, and the vehicle is driven at highway speeds, a section of the cover may detach from the vehicle, creating a road hazard and increasing the risk of a crash or injury. What Honda will do: Your Honda dealer will inspect your vehicle for the Honda Genuine Accessory tonneau cover and if equipped, will install tethers between the tonneau cover’s center and rear panel to prevent panel separation, and apply warning labels to the tonneau cover for FREE. The dealer will also provide you an updated accessory user’s information manual, which includes additional information about securing the tonneau cover prior to driving your vehicle. Honda estimates that the process will take approximately 30 minutes to complete. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time. What we need you to do: • Check recall information for your vehicle by accessing the Honda Recall Lookup tool at www.recalls.honda.com and entering your Vehicle Identification Number (VIN). • If you have questions or concerns, we encourage you to: o call American Honda’s Customer Support & Campaign Center at 1-888-234-2138 Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time; or o contact your local Honda automobile dealer; or o email or chat by going to www.owners.honda.com/help/customer-relations; or o visit Twitter @HondaCustSvc; or o visit www.recalls.honda.com to use “Ask Dave”, our 24/7 virtual agent. If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement; please contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138 to determine potential eligibility and for instructions on how to request reimbursement. If you no longer own this vehicle or if any of the information is not correct, please complete and return the enclosed prepaid Information Change Card as soon as possible. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days. If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternatively, you may call the NHTSA toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to https://www.safercar.gov. We sincerely apologize for any inconvenience this recall may cause, but please be assured that your safety is our first concern. Sincerely, American Honda Motor Co., Inc. IMPORTANT SAFETY RECALL Please call any authorized Honda dealer and schedule an appointment to have your vehicle inspected and, if necessary, repaired for FREE. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. Affected by Recall: Honda Genuine Accessory Tonneau Cover October 2020 This notice applies to your vehicle: XXXXXXXXXXXXXXXXX Dear FIRSTNAME LASTNAME, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Honda has decided that a defect which relates to motor vehicle safety exists in the Honda Genuine Accessory tonneau cover that may have been installed on certain 2017 – 2020 model year Ridgeline vehicles. DIVISIÓN AUTOMOTRIZ American Honda Motor Co., Inc. 1919 Torrance Blvd., P.O. Box 2215 Torrance, CA 90509-9870 Número de campaña de seguridad NHTSA: 20E-068 Número de campaña de Honda: F8M Número de boletín de servicio: 20-057 ¿Por qué mi vehículo está bajo esta campaña de seguridad?: Si su vehículo está equipado con una cubierta tonneau que no está adjuntada y asegurada adecuadamente y el vehículo se conduce a velocidades de carretera, una sección de la cubierta puede desprenderse del vehículo, creando un peligro en el camino y aumentando el riesgo de una colisión o lesión. ¿Qué hará Honda?” Su concesionario Honda inspeccionará la cubierta tonneau (accesorio genuino Honda) y si está equipado instalará las correas entre el centro de la cubierta tonneau y el panel trasero para prevenir la separación y aplicará las etiquetas de advertencia a la cubierta tonneau de forma GRATUITA. El concesionario también le suministrará un manual actualizado de información del usuario de los accesorios, los cuales incluye información adicional sobre como asegurar la cubierta tonneau previamente antes de conducir su vehículo. Honda estima que el proceso tomará aproximadamente 30 minutos para completar. No obstante, su concesionario le puede ofrecer un mejor estimado del tiempo total de esta visita de servicio, ya que pudiera ser necesario que su vehículo esté disponible por un periodo más largo. ¿Qué necesitamos que usted haga?: • Verifique la información de la campaña de seguridad de su vehículo ingresando en la herramienta Honda Recall Lookup en www.recalls.honda.com e ingresando su Número de identificación del vehículo (VIN). • Si usted tiene preguntas o inquietudes, le recomendamos que: o llame al Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 de lunes a viernes, 6:00 a.m. a 5:00 p.m., hora del Pacífico; o o comuníquese con su concesionario de automóviles Honda local; o o envíe un correo electrónico o chat por medio de www.owners.honda.com/help/customer-relations; o o visite Twitter @HondaCustSvc; o o visite www.recalls.honda.com. Si usted ha pagado por realizar las reparaciones de la campaña de seguridad específica en su vehículo, usted puede ser elegible para el reembolso, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138 para determinar la elegibilidad potencial y para las instrucciones sobre cómo solicitar el reembolso. Si ya no es el propietario de este vehículo o si alguna información no está correcta, por favor complete, firme y devuelva lo más pronto posible la Tarjeta de Cambio de Información anexa, con el porte pagado. Si usted es el arrendador de este vehículo, las regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días. Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Toll-free) Vehicle Safety Hotline de NHTSA al 1-888-327-4236 (TTY 1-800-424-9153), o visitar la página https://www.safercar.gov. Sinceramente le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta campaña de seguridad, pero por favor tenga por seguro que su seguridad es nuestra primera preocupación. Atentamente, American Honda Motor Co., Inc. CAMPAÑA DE SEGURIDAD IMPORTANTE Por favor llame a cualquier concesionario autorizado Honda y programe una cita para la inspección de su vehículo y si es necesario la reparación de forma GRATUITA. Si usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros sobre esta información importante. Afectado por la Campaña de seguridad: Cubierta tonneau (accesorio genuino Honda) Octubre 2020 Esta notificación aplica a su vehículo : XXXXXXXXXXXXXXXXX Estimado FIRSTNAME LASTNAME, Se le envía esta notificación de acuerdo con la Ley Nacional de la oficina de Administración Nacional de Seguridad del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés). Honda ha determinado que existe un defecto el cual está relacionado con la seguridad del vehículo en la cubierta tonneau (accesorio genuino Honda), que ha sido instalada en algunos vehículos modelo Ridgeline año modelo 2017 – 2020.
5 Affected Products
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| HONDA | HARD TONNEAU COVERS | |
Vehicle
| MAKE | MODEL | YEAR |
| HONDA | RIDGELINE | 2017-2020 |
18 Associated Documents
Manufacturer Notices(to Dealers,etc)- New Part Number and Availability for Honda Ridgeline Accessory Tonneau Cover
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Miscellaneous Document – Part 573, Amended Defect Information Report
RMISC-20E068-8174.pdf 147.439KB
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Recall 573 Report – Amendment 2
RCLRPT-20E068-5956.PDF 213.867KB
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Remedy Instructions and TSB
RCRIT-20E068-4723.pdf 1686.308KB
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Chronology
RMISC-20E068-5033.pdf 109.506KB
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Miscellaneous Document – 573 Defect Information Report
RMISC-20E068-3407.pdf 388.396KB
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Defect Notice 573 Report
RCLRPT-20E068-6315.PDF 213.866KB
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Manufacturer Notices(to Dealers,etc) – Stop Sale/Safety Recall: 2017-20 Ridgeline Accessory Tonneau Cover
RCMN-20E068-4722.pdf 193.957KB
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Recall Quarterly Report #2, 2021-1
RCLQRT-20E068-8831.PDF 211.263KB
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Miscellaneous Document – Part 573, Amended Defect Information Report
RMISC-20E068-0207.pdf 147.715KB
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Recall 573 Report – Amendment 1
RCLRPT-20E068-6459.PDF 213.865KB
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Recall Acknowledgement
RCAK-20E068-5327.pdf 309.874KB
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Recall Quarterly Report #1, 2020-4
RCLQRT-20E068-3878.PDF 211.158KB
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Remedy Instructions and TSB
RCRIT-20E068-7760.pdf 2300.918KB
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Miscellaneous Document – Media Statement
RMISC-20E068-1755.pdf 77.076KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20E068-2145.pdf 104.88KB
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Recall Quarterly Report #3, 2021-2
RCLQRT-20E068-6302.PDF 211.36KB
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Recall Quarterly Report #5, 2021-4
RCLQRT-20E068-5269.PDF 211.589KB
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Latest Recalls Documents
- Fitment:Compatible For Honda Ridgeline 2017-2025 Fleetside (Not for Stepside) 5 FT Bed
- HIGH STRENGTH MATERALS: Honda Ridgeline Tonneau Cover is made of high strength fiberglass reinforced polymer honeycomb panel, to provide maximum protection;Excellent resistance to corrosion,water and snow,with Maximum bearing weight 350 pounds
- EASY INSTALLATION：No drilling and no additional tools. You just need to rotate the screw up into place until the jig is aligned with the truck track
- ADVANCED FEATURES: Protect your cargo from the elements & theft with this premium bed cover, waterproof, snow proof and dirt proof, Keeps Truck Bed Dry and Secure.with Sound isolation,Energy and heating absorption,Enviroment friendly.
- SUPERIOR SERVICE: XTWEEX Hard Tri-Fold truck bed comes with a 3-years warranty and is supported by our US customer service team. Please measure the length of your card lathe before ordering and make sure you have the correct model!
- FITMENT - Compatible with 2017-2025 Honda Ridgeline | 5'4" (64") Bed
- DESIGN - US patented. Cover is dual-coated and made out of heavy duty 24oz. marine-grade vinyl, with aircraft-grade aluminum frames, and comes with stainless steel clamps for easy installation and great durability.
- FEATURES - Pre-assembled horizontal crossbars offer support and conveniently fold up with the cover providing full bed access when needed.
- INSTALLATION - Easy no drilling installation with instruction and mounting hardware provided. | NOTE: Small holes will need to be cut in the bedliner for vehicles equipped with over-the-bedrail bedliner to secure the clamps for proper cover installation; cover will work with under-the-bedrail bedliner without modification.
- WARRANTY - LIMITED LIFETIME WARRANTY FOR US CUSTOMERS.
- 2017 - 2025 Honda Ridgeline 5' Bed (64")
- STYLISH SHINE FINISH | Toptiny Featuring shine-finished aluminum panels, protecting against marks, scratches and UV damage; as well as premium upgrades to the perimeter seals and hardware
- SECURITY | Toptiny hard fold is fully locked once your tailgate is closed
- PROTECTION FROM SEVERE WEATHER | The truck bed cover Features tear resistant, water resistance, high temperature resistance, keep your cargo safe from Heavy rain & snow & dust, and other harsh weather conditions keep the truck bed dry
- EASY INSTALLATION | Easy to install with included clamps
- Fitment: Compatible with 2017-2025 Honda Ridgeline Bed Cover. Xcover is Low Profile and sit inside of truck bed, full stake pockets available to be used with the cover on.
- Well Protect Your Cargos: Xcover Low profile Hard fold tonnneau cover is designed to perform in the most extreme conditions, UV resistant and cold resistant, no matter snowy, rainy, windy or sunny, your cargos on the bed will be well protected from moisture and dirt.
- Unique Clamping System & Theft Protection: Patent pending rail and latch design, Xcover latch allows for one-finger release to open and locks automatically when you close the cover. Hard Panel is scratch resistant and provides maximum theft protection.
- Durable & Easy Installation: Solid Core Hard Panels can be rated up to 500lbs of evenly distributed weight.Please see the video on the left for installation , it is completely assembled for easy No-Drilling installation in minutes. Attention: Make sure the Flat Washer and Spring Washer are all placed on bolt before screw the plastic nut on. Tighten all bolts & nuts before driving!
- 5 Years Warranty: Against defects in materials and workmanship under its intended use, Please be assured to use our tonneau cover, any questions, please contact our customer service. Warning: Always make sure the clamps and bolts are tightened before driving, never drive with a cover in partially opened position.
- ❤️[FITMENT]: Fits 2017-2025 Honda Ridgeline 5ft Pickup Truck Bed (64‘’). For Year 17 18 19 20 21 22 23 24 25 2017 2018 2019 2020 2021 2022 2023 2024 2025 5ft Truck Bed.
- ❤️[ITEM-OFFERED]: 1pc North Mountain Soft Roll-Up Tonneau Cover for Honda Ridgeline 5ft Pickup Truck Bed Assembly + Side Rails + Clamps + Hex Keys + Installation Instruction.
- ❤️[100% TRUCK BED ACCESS]: Easy to Roll Up North Mountain Tonneau Cover to Front of the Pickup Truck Bed with Strap for Full Access and easy storage in the open position.
- ❤️[3YEARS WARRANTY]: only need to apply photos for start warranty process easy. Should any issues with our cover, feel free to contact us via Amazon service.
- ❤️[FAST&EASY INSTALL]: Easy install within 30minutes without Drill on Truck Bed, Easy Clamp-On. Should any inquiries for Install, feel free to contact us via Amazon service for get Professional Installation Video.
- FEATURES: The aluminum (AL) body provides safety and durability. The bed cover panel consists of a standing seam AL slats system that provides seams that are virtually impenetrable to both knives and rain. The built-in cover lock makes it difficult to open the cover without permission. The cover's integrated sealing and drainage system keeps the bed and cargo sealed and dry in all-weather conditions, protecting against UV, dust, rain, snow, etc. This is true even when the truck is washed.
- HARDWARE: The cover panel is mainly made of aluminum slats, 2 aluminum side rails, and an aluminum canister with a built-in tension control of adjustment and drainage system.The aluminum canister is also used to store the slats when the cover is retracted.
- APPEARANCE: The aluminum body cover sits almost flush with your truck bed and can support up to 600 lbs of evenly distributed weight. The truck tonneau cover is dark matte powder-coated to protect it from rough scratches, marks, and corrosion. In case you accidentally open the pickup tonneau covers while driving, it will not affect safe driving unlike the tri-fold trucks tonneau cover. Furthermore, it will not obstruct the rear windshield sight after opening like the folding bed cover.
- EASY TO OPERATE: Open the lock, and the truck bed cover will automatically retract to the cabin along the side rail. You do not need to lower the tailgate, and our truck bed covers can be operated with one hand. There are no snaps to manipulate, no stuff to roll up or bundle and lash down, and no heavy tri-fold truck tonneau covers to lift and close.
- EASY TO INSTALL: Install through clamping. No drilling is required.(On certain truck models, holes need to be drilled for the drainage tubes). It might have an impact on the IN-BED TRUNK's opening after installation.The bed covers and tailgate will automatically lock when the cover is fully closed（The cover must be fully open for the locking system to automatically transition to a locked state. In the event that it is only partially open, the locking system will be unlock until the pull strap is manually moved to the left.）. In the open country, this cover is safer than a soft tarp.
- Genuine OEM
- High quality
- Designed to work specifically with your vehicle
- Fits 2017 and 2018 Ridgeline Models
- Will not work on any earlier Ridgeline models
- Fits 2006 - 2015 Honda Ridgeline 5' Bed (60")
- E-Z clamping system locks down the cover from the inside, securing your belongings from the elements and any on-lookers
- Powder-coated aluminum frame is sturdy but lightweight enough for one-hand use
- Comes pre-assembled, with heavy duty side-rail clamps for a 5-minute install
- Hinged sections fold back into a compact unit for more truck bed access. Simply square up the cover to your truck bed and use its easy-to-use clamping system to lock it securely in place
- Fitment: Compatible for 2017 2018 2019 2020 2021 2022 2023 2024 2025 Honda Ridgeline; Not Compatible for Truck with Roll Bar and Utility Track System; 5 FT - 64 inch
- Easy to install: Includes Soft-Tri Tonneau Cover Assembly, Secure Clamps, extra weather stripping, an installation manual and a built-in LED light. Clamps designed with a US patent. No need for drilling or additional modifications.
- High-Quality: Crafted from Vinyl Tarp and a robust aluminum frame. Offers adjustable coverage with a secure strap on the truck bed, leaving no gaps. Creates a flat and seamless surface, enhancing the stylish appearance
- Weatherproof and UV-Resistant: This tonneau cover has great waterproof and UV-Resistant, keeping your truck bed dry and better protection.Also can be cleaned with soap and water.
- Note: Please verify your truck bed's size and the appropriate model before purchase.
- Fits 2017 - 2024 Honda Ridgeline 5' 4" Bed (64")
- Made in the USA with Global Materials
- AMERICA’S #1 CHOICE | The best-selling roll-up truck bed cover in North America. Lo Pro’s tear-resistant, leather-grained vinyl provides superior weather resistance, and comes standard with aircraft grade aluminum bows designed to take on a heavy load.
- SIGNATURE LOW PROFILE DESIGN | Sitting only 3/4” above the truck bed, Lo Pro is sleek and concealed. This roll-up truck bed cover mounts inside the rails of the truck bed, providing full access to stake pocket holes for use with additional accessories.
- NO DRILL INSTALLATION | Fully install this roll-up truck bed cover in under 30 minutes! Easily clamp the rails onto your truck bed, attach the cover, roll and hit the road. No drilling or special tools necessary.
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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