An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Ridgeline vehicles nationwide. Honda is also recalling certain 2011-2012 Acura RL, 2011 Honda Element and 2011-2013 Ridgeline vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia.
Lastly, if not included above, Honda is recalling certain 2010-2011 Honda Element, 2010-2012 Acura RL and 2010-2013 Ridgeline vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming.
These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall is expected to begin November 13, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are H2H and S2I.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
September 28, 2018
Safety Recall: Front Passenger’s Airbag Inflator Can Be OverPressurized (Phase 4)
Following NHTSA direction, there are five phases based on three different zones.
If the iN VIN status inquiry directs you to do this campaign, follow the applicable procedure regardless of where the vehicle is currently located because it may have moved between different states. Make sure you file a claim using the correct warranty claim information to avoid your claim being rejected.
|2014||Ridgeline||ALL||Check the iN VIN status (eVRM) for eligibility|
Zone A applies to model year 2014 vehicles that are located or ever registered in: Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands.
|2011||Element||ALL||Check the iN VIN status (eVRM) for eligibility|
|2011-14||Ridgeline||ALL||Check the iN VIN status (eVRM) for eligibility|
Zone B applies to model year 2011 through 2014 vehicles that are located or ever registered in: Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia.
|2010-11||Element||ALL||Check the iN VIN status (eVRM) for eligibility|
|2010-14||Ridgeline||ALL||Check the iN VIN status (eVRM) for eligibility|
Zone C applies to model year 2010-14 vehicles that are located in: Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming.
NHTSA and its independent expert reviewed the findings of three independent investigations into the Takata air bag inflator ruptures. According to NHTSA, the combination of time, high temperature fluctuations, and humidity contribute to the degradation of the propellant in the inflators. NHTSA has concluded that this degradation can cause the propellant to burn too quickly, creating more pressure than the inflator can withstand, and, in extreme cases, causing the inflator to rupture and send shrapnel through the airbag toward vehicle occupants. NHTSA is prioritizing the recall of airbag inflators based on the risk of injury or death to vehicle occupants.
Currently there are five planned phases to this campaign. The final phase will launch in about a year per NHTSA direction. Additionally, AHM may add new affected models or affected years to each phase. Always do an iN VIN status inquiry to see if a vehicle is affected.
For more information about these inflator recalls, go to www.safercar.gov and use keyword TAKATA.
If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, including the driver’s airbag inflator, make sure to also complete those recall repairs before returning the vehicle to the customer. If you are unable to complete any open recall, advise the customer of the recall status and when the recall could be completed.
Make sure you review this service bulletin for installation instructions and details about model applicability.
REPAIR PROCEDURE TABLE OF CONTENTS
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your used vehicle inventory.
Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.
Replace the passenger’s airbag inflator, then return the original, undeployed inflator as directed.
|Part Name||Part Number||Quantity|
|2010-11 Element Front Passenger’s Airbag Inflator Kit (includes one-time use A-pillar clip)||04790-SCV-325||1|
|2010–14 Ridgeline Front Passenger’s Airbag Inflator Kit||04790-SJC-317||1|
- The inflator kit box must be used to return the recalled inflator to its supplier. Be careful not to damage the inflator kit box.
- If the recalled, undeployed inflator is not returned, the warranty claim for that vehicle will be charged back to your dealership.
- To return the undeployed inflators, follow the shipping instructions outlined in PIB A15-0002, Inflator Kit Return Process.
- Parts staff can scan the part number and serial number from the outside of the box into the warranty claim by using the Controlled Part Serial No. screen and scanning the applicable information. Refer to the Job Aid Ordering and Managing Replacement Inflators for more information.
WARRANTY CLAIM INFORMATION
- Process claims as quickly as possible so that resources can be properly allocated.
- Enter the part number of the inflator that you received into the warranty claim, not the part number that you ordered. For more information, refer to step 6 of REPAIR PROCEDURE.
- To avoid non-payment of warranty claims, the serial number on the box of the new airbag inflator must be entered in the warranty claim. For more information, refer to step 6 of REPAIR PROCEDURE.
- To avoid a warranty claim being charged back to your dealership, you must return the recalled, undeployed inflator to its supplier. Follow the shipping instructions outlined in PIB A15-0002, Inflator Kit Return Process.
- The serial number is encoded into the bar code printed on the label inside of the box and on a label attached to the outside of the box. If your dealership uses a scanner, you can scan the serial number from either place into the claim.
- The part number is encoded into a barcode attached to the outside of the box. If your dealership uses a scanner, you can scan the part number into the claim.
- If you confuse the serial number and part number when entering the claim information, your claim will automatically be rejected.
- For more information about scanning and filing airbag inflator recall claims, refer to Ordering and Managing Replacement Inflators. From the iN, select Service, Warranty, then Claims Reference Guide. Under HOT TIPS/ TOPICS, select Ordering and Managing Replacement Inflators.
- Each VIN is assigned to a specific campaign. Make sure you file a claim using the correct warranty claim information to avoid your claim being rejected. Replacing the front passenger’s airbag inflator
|Replacement Part Number||Flat Rate Time||Defect Code||Symptom Code||Template ID||Failed Part Number|
|2010–14 Ridgeline||7541F6||04790-SJC-317||0.7 hr||6DD00||H2H00||A18099C||77820-SJC-A92ZB|
Skill Level: Repair Technician
September 28, 2018
September 28, 2018
September 28, 2018
DIR 4 – VEHICLE INFORMATION BY ZONE (PSPI-L)
DEFECT INFORMATION REPORT
September 28, 2018