A14-084
June 30, 2015
01317-01956 Version 5
Warranty Extension: Front Passenger and Left and Right Rear Passenger Door Lock Actuator
Supersedes 14-084, Warranty Extension: Door Lock Actuator Does Not Work dated June 18, 2015; to revise the information highlighted in yellow
AFFECTED VEHICLES
| Year | Model | Trim | VIN Range |
| 2007–09 | CR-V | ALL | Check the iN VIN status for eligibility |
REVISION SUMMARY
The driver’s door lock actuator, which is part of the door latch assembly, is not part of this warranty extension. Refer to S/B 14-083 for more information about repairing the driver’s door lock actuator.
Under PARTS INFORMATION, part numbers were changed.
BACKGROUND
American Honda
is extending the warranty on all four door lock actuators, which is part of the door latch assembly, to 6 years from the original date of purchase or until November 7, 2015, whichever is later.
This warranty covers vehicles where the door lock actuator does not work or if the lock cycles from locked to unlocked. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer or has a branded or similar title under any state’s law. There are two bulletins addressing the 2007–09 CR-V door lock actuators:
- S/B 14-083, Product Update: Driver’s Door Lock Actuator
- S/B 14-084, Warranty Extension: Front Passenger and Left and Right Rear Passenger Door Lock Actuator
Make sure you use the correct bulletin for doing repairs and filing warranty claims.
Use this warranty extension for all repair and warranty claim information for the front passenger and both rear passenger door lock actuators.
Refer to Service Bulletin 14-083 Product Update: Driver’s Door Lock Actuator for all repair and warranty claim information for the driver’s door lock actuator.
Make sure 14-083 has been done before doing any repairs under 14-084. A faulty driver’s door lock actuator can make the other door lock actuators appear faulty.
CUSTOMER NOTIFICATION
Owners of affected vehicles will receive a notification of this warranty extension. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
CORRECTIVE ACTION
Verify the door lock actuator does not work properly, and replace only the affected door latch assembly, which includes the door lock actuator.
PARTS INFORMATION
| Part Name | Part Number | Quantity |
| Front Passenger’s Door Latch Assembly | 72110-SWA-D01
Genuine Honda 72110-SWA-D01 Latch Assembly, Front, Right
Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API | 1 |
| Right Rear Door Latch Assembly | 72610-SWA-A01
Genuine Honda 72610-SWA-A01 Latch Assembly, Rear, Right
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API | 1 |
| Left Rear Door Latch Assembly | 72650-SWA-A01
Genuine Honda 72650-SWA-A01 Latch Assembly, Rear, Left
Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API | 1 |
| Door Latch Seal | 72114-SWA-A01 | 2 |
| Door Lock Seal | 72115-SWA-A01
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API | 1 |
| Connector Seal | 72113-SWA-A01
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API | 1 |
WARRANTY CLAIM INFORMATION
NOTE: For repairs made to the driver’s door, refer to S/B 14-083, Product Update: Driver’s Door Lock Actuator.
| Operation Number | Description | Flat Rate Time | Defect Code | Symptom Code | Template ID | Failed Part Number |
| 8191B9 | Replace the front right (passenger’s) door latch assembly. | 0.6 hr. | 5P800 | JE300 | 14-084A | 72110-SWA-D01
Genuine Honda 72110-SWA-D01 Latch Assembly, Front, Right
Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API |
| 8211F5 | Replace left rear door latch assembly. | 0.6 hr. | 5P800 | JE300 | 14-084B | 72650-SWA-A01
|
| 8221F1 | Replace right rear door latch assembly. | 0.6 hr. | 5P800 | JE300 | 14-084C | 72610-SWA-A01
Genuine Honda 72610-SWA-A01 Latch Assembly, Rear, Right
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API |
Skill Level: Repair Technician
REPAIR PROCEDURE
- Remove the affected door latch; refer to the electronic service manual.
- Attach a new door latch seal to the new door latch assembly.
- Clean all the seal application areas with brake cleaner and a shop towel. Make sure you let it dry. If there is any grease or dirt on the housing, the weather seals may not stick properly.
- Apply the door latch seal as shown; make sure the seal covers the three gaps between the latch and the actuator.
- Wrap the seal around the side of the assembly as shown.
- Attach a new door lock seal.
- Apply the door latch seal as shown; start just above the HONDA
- Apply the door latch seal as shown; start just above the HONDA
- Wrap the seal around the side of the assembly as shown.
- Make sure the seals overlap each other as shown so there is no gap.
- Using a new door latch seal, attach it along the upper gap between the latch and the protector cover as shown.
- Apply the connector seal to the door latch assembly as shown.
- Reinstall the door latch; refer to the electronic service manual.
END
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So I went to my local Honda dealership for the front driver-side lock recall, however NOW (11/5/2018) the back passenger door is doing the same thing, locking and unlocking when I slow down, go over speed bumps, turn a corner. AND the front passenger side will not unlock properly when I use the door lock/unlock button in the car or use the remote.
What can I do? It ‘s extremely annoying with all of the clicking and it does not feel safe. Please help.
Most likely you will need to have the door lock actuator replaced.