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B14-040
August 19, 2015
00216 Version 2
Front Suspension Clunk or Rattle When Driving over Bumps
Supersedes 14-040, dated November 5, 2014, to revise the information highlighted in yellow
AFFECTED VEHICLES
Year | Model | Trim | VIN Range |
2014–15 | RLX (Excluding RLX Sport Hybrid) | ALL | ALL |
REVISON SUMMARY
Under AFFECTED VEHICLES, the year range was updated.
SYMPTOM
There is a clunk or rattle from the front suspension when driving over bumps or on rough roads.
POSSIBLE CAUSE
The front damper has an internal valve characteristic that creates the noise.
CORRECTIVE ACTION
Replace both front spring/damper assemblies.
PARTS INFORMATION
Part Name | Part Number | Quantity |
Strut Noise Kit (includes front left spring/damper assembly, front right spring/damper assembly, pinch bolt [2], flange nut [6], strut brace mounting nut [6]) | 06510-TY2-305 | 1 |
Bolt (12 x 98 mm) | 90121-S0A-000 ![]() | 2 |
Nut (12 mm) | 90215-SB0-003![]() | 2 |
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation Number | Description | Flat Rate Time | Template ID | Failed Part Number |
4151C2 | Replace both front spring/dampers (includes testdrive). | 1.7 hrs | 14-040N | 51621-TY2-A01 |
A | Add for alignment. | 0.4 hr | 14-040P |
Defect Code: 00504
Symptom Code: 04201
Skill Level: Repair Technician
REPAIR PROCEDURE
- Test-drive the vehicle to confirm the clunk or rattle is coming from the front suspension.
- Raise and support the vehicle.
- Remove the front wheels.
- Remove the wheel speed sensor harness bracket.
- Remove the damper fork.
- Remove the front strut brace mounting nuts and the flange nuts.
NOTE: Do not let the damper/spring drop down under its own weight.
- Remove the damper/spring.
NOTE: Be careful not to damage the body.
- Install the new damper/spring in the body with the aligning tab facing inside.
- Loosely install the new flange nuts.
- Loosely install the front brace mounting nuts.
- Loosely install the damper fork using a new nut and bolt. Install the aligning tab on the damper unit into the damper fork slot.
- Load the suspension with the vehicle’s weight and torque the hardware:
- Flange nuts: 55 N·m (41 lb-ft)
- Front strut brace mounting nuts: 22 N·m (16 lb-ft)
- Damper fork nut and bolt: 64 N·m (47 lb-ft)
- Pinch bolt: 49 N·m (36 lb-ft)
- Install the wheel speed sensor harness bracket and torque the bolt to 5 N·m (7 lb-ft).