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February 1, 2024 NHTSA CAMPAIGN NUMBER: 24V064000
Air Bag May Deploy Unintentionally During a Crash
An air bag that deploys unintentionally during a crash can increase the risk of injury.
NHTSA Campaign Number: 24V064
Manufacturer Honda
(American Honda Motor Co.)
Components AIR BAGS
Potential Number of Units Affected 750,114
Summary
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters are expected to be mailed March 18, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for these recalls are XHP and VHQ.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Acura has a Recall
Check if your Honda has a Recall
Chronology :
August 20, 2020
Honda received a warranty claim for the issue.
March 2021
Honda initially investigated the issue with the component supplier and could not find any manufacturing defects at the time.
October 23, 2021
Based on multiple warranty claims, Honda continued to investigate and monitor the market.
November 2023
Honda noticed an increased trend of the issue and continued to analyze the market occurrences.
January 25, 2024
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.
As of January 25, 2024, Honda has had 3,834 warranty claims, and no reports of injuries or deaths related to this issue from June 13, 2020, through January 19, 2024.
Safety Recall: 2020-2022 Honda
A24-042
Safety Recall: 2020-2022 Honda Multi-Model Seat Weight Sensor Stop Sale
Safety Recall: 2020-2022 Acura
B24-021
Safety Recall: 2020-2022 Acura Multi-Model Seat Weight Sensor Stop Sale
35 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| ACURA | MDX | 2020, 2022 |
| ACURA | RDX | 2020-2022 |
| ACURA | TLX | 2020-2021 |
| HONDA | ACCORD | 2020-2022 |
| HONDA | ACCORD HYBRID | 2020-2021 |
| HONDA | CIVIC | 2020-2022 |
| HONDA | CIVIC TYPE-R | 2021 |
| HONDA | CR-V | 2020-2021 |
| HONDA | CR-V HYBRID | 2020-2021 |
| HONDA | FIT | 2020 |
| HONDA | HR-V | 2020-2022 |
| HONDA | INSIGHT | 2021 |
| HONDA | ODYSSEY | 2020-2022 |
| HONDA | PASSPORT | 2020-2021 |
| HONDA | PILOT | 2020-2022 |
| HONDA | RIDGELINE | 2020-2021 |
9 Associated Documents
Recall 573 Report -February 5, 2024
RCLRPT-24V064-8870.PDF 222.333KB
Defect Notice 573 Report
RCLRPT-24V064-4738.PDF 222.328KB
Recall Acknowledgement
RCAK-24V064-1235.pdf 678.311KB
Remedy Instructions and TSB
RCRIT-24V064-2512.pdf 43.443KB
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Manufacturer Notices(to Dealers,etc)
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Manufacturer Notices(to Dealers,etc)
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Safety Bulletin
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Remedy Instructions and TSB
RCRIT-24V064-7959.pdf 739.391KB
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Remedy Instructions and TSB
RCRIT-24V064-3537.pdf 191.246KB
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For the Latest and Most recent Recall Information Visit the link below…
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-064
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) FEB 05, 2024 NHTSA Recall No. : 24V-064 Manufacturer Recall No. : XHP, VHQ Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 750,114 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2022 Honda Accord Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : OCT 01, 2019 – NOV 29, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2021 Honda Accord Hybrid Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : SEP 30, 2019 – JUL 13, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2020 Honda Civic 2D Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUN 17, 2020 – AUG 02, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-064 Page 2 Vehicle 4 : 2020-2022 Honda Civic 4D Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 15, 2020 – JAN 07, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2021-2022 Honda Civic 5D Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : OCT 30, 2020 – OCT 27, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2021-2021 Honda Civic Type R Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : NOV 05, 2020 – APR 09, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2020-2021 Honda CR-V Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : OCT 24, 2019 – OCT 13, 2021
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-064 Page 3 Vehicle 8 : 2020-2021 Honda CR-V Hybrid Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUN 01, 2020 – JUL 24, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2020-2020 Honda Fit Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 07, 2020 – NOV 30, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2020-2022 Honda HR-V Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : FEB 05, 2020 – SEP 02, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2021-2021 Honda Insight Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUL 06, 2020 – APR 15, 2021
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-064 Page 4 Vehicle 12 : 2020-2022 Honda Odyssey Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : AUG 27, 2019 – JUN 21, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2020-2022 Honda Pilot Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUL 24, 2019 – NOV 18, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2020-2021 Honda Passport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUN 22, 2020 – JUL 21, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 15 : 2020-2021 Honda Ridgeline Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : NOV 22, 2019 – JUL 29, 2021
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-064 Page 5 Vehicle 16 : 2020-2020 Acura MDX Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUL 19, 2019 – DEC 22, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2022-2022 Acura MDX Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : DEC 10, 2020 – JUN 24, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 18 : 2020-2022 Acura RDX Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : MAY 09, 2019 – DEC 09, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 19 : 2020-2021 Acura TLX Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : APR 25, 2019 – JUL 29, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : A capacitor in the printed circuit board of the front passenger seat weight sensor may crack and lead to an internal short circuit from the exposure to environmental humidity. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-064 Page 6 FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In the event of a crash, the front passenger frontal and knee airbags may
deploy despite the presence of an occupant (infant in child seat, child, or person smaller than AF5) for whom deployment should be suppressed, increasing the risk of injury.
Description of the Cause : Due to a natural disaster at the manufacturing plant of a tier-2 supplier, the tier-1 supplier temporarily changed the base material in the printed circuit board of the seat weight sensor, which was not sufficiently verified for its intended use. The alternative base material could allow additional strain to the printed circuit board that can lead to a capacitor cracking and an internal short circuit. Identification of Any Warning
that can Occur : The SRS warning light may be illuminated and the passenger airbag indicator may remain off. Involved Components : Component Name 1 : Sensor Assy, Weight Component Description : Sensor Assy, Weight Component Part Number : 81167-T2F-L012-M1 Component Name 2 : Sensor Assy, Weight Component Description : Sensor Assy, Weight Component Part Number : 81168-T2F-L012-M1 Supplier Identification : Component Manufacturer
Name : Aisin Electronics Illinois, LLC Address : 11200 Redco Drive
Marion Illinois 62959
Country : United States Chronology : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-064
Page 7
The information contained in this report was submitted pursuant to 49 CFR §573
August 20, 2020
Honda received a warranty claim for the issue.
March 2021
Honda initially investigated the issue with the component supplier and could not find any manufacturing defects at the time. October 23, 2021
Based on multiple warranty claims, Honda continued to investigate and monitor the market. November 2023
Honda noticed an increased trend of the issue and continued to analyze the market occurrences. January 25, 2024
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of January 25, 2024, Honda has had 3,834 warranty claims, and no reports of injuries or deaths related to this issue from June 13, 2020, through January 19, 2024.
Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda or Acura dealer. The dealer will replace the seat weight sensor with a non-defective part.
Owners who have paid to have these repairs completed at their own expense may be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The remedy components have printed circuit boards built with the original, verified base material.
The printed circuit board base material was changed back to the original, verified base material and included on seat weight sensors installed on vehicles on and after January 7, 2022. Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about 2/2/2024.
Owner notification is scheduled to begin and end on or about 3/18/2024.
Planned Dealer Notification Date : FEB 02, 2024 – FEB 02, 2024
Planned Owner Notification Date : MAR 18, 2024 – MAR 18, 2024
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-064
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) FEB 01, 2024 NHTSA Recall No. : 24V-064 Manufacturer Recall No. : XHP, VHQ Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 750,114 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2022 Honda Accord Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : OCT 01, 2019 – NOV 29, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2022 Honda Accord Hybrid Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : SEP 30, 2019 – JUL 13, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2020 Honda Civic 2D Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUN 17, 2020 – AUG 02, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-064 Page 2 Vehicle 4 : 2020-2022 Honda Civic 4D Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 15, 2020 – JAN 07, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2021-2022 Honda Civic 5D Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : OCT 30, 2020 – OCT 27, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2021-2021 Honda Civic Type R Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : NOV 05, 2020 – APR 09, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2020-2021 Honda CR-V Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : OCT 24, 2019 – OCT 13, 2021
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-064 Page 3 Vehicle 8 : 2020-2021 Honda CR-V Hybrid Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUN 01, 2020 – JUL 24, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2020-2020 Honda Fit Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JAN 07, 2020 – NOV 30, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2020-2022 Honda HR-V Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : FEB 05, 2020 – SEP 02, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2021-2021 Honda Insight Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUL 06, 2020 – APR 15, 2021
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-064 Page 4 Vehicle 12 : 2020-2022 Honda Odyssey Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : AUG 27, 2019 – JUN 21, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2020-2021 Honda Pilot Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUL 24, 2019 – NOV 18, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2020-2021 Honda Passport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUN 22, 2020 – JUL 21, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 15 : 2020-2021 Honda Ridgeline Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : NOV 22, 2019 – JUL 29, 2021
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-064 Page 5 Vehicle 16 : 2020-2020 Acura MDX Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : JUL 19, 2019 – DEC 22, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2022-2022 Acura MDX Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : DEC 10, 2020 – JUN 24, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 18 : 2020-2022 Acura RDX Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : MAY 09, 2019 – DEC 09, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 19 : 2020-2021 Acura TLX Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : APR 25, 2019 – JUL 29, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : A capacitor in the printed circuit board of the front passenger seat weight sensor may crack and lead to an internal short circuit from the exposure to environmental humidity. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-064 Page 6 FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In the event of a crash, the front passenger frontal and knee airbags may
deploy despite the presence of an occupant (infant in child seat, child, or person smaller than AF5) for whom deployment should be suppressed, increasing the risk of injury.
Description of the Cause : Due to a natural disaster at the manufacturing plant of a tier-2 supplier, the tier-1 supplier temporarily changed the base material in the printed circuit board of the seat weight sensor, which was not sufficiently verified for its intended use. The alternative base material could allow additional strain to the printed circuit board that can lead to a capacitor cracking and an internal short circuit. Identification of Any Warning
that can Occur : The SRS warning light may be illuminated and the passenger airbag indicator may remain off. Involved Components : Component Name 1 : Sensor Assy, Weight Component Description : Sensor Assy, Weight Component Part Number : 81167-T2F-L012-M1 Component Name 2 : Sensor Assy, Weight Component Description : Sensor Assy, Weight Component Part Number : 81168-T2F-L012-M1 Supplier Identification : Component Manufacturer
Name : Aisin Electronics Illinois, LLC Address : 11200 Redco Drive
Marion Illinois 62959
Country : United States Chronology : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-064
Page 7
The information contained in this report was submitted pursuant to 49 CFR §573
August 20, 2020
Honda received a warranty claim for the issue.
March 2021
Honda initially investigated the issue with the component supplier and could not find any manufacturing defects at the time. October 23, 2021
Based on multiple warranty claims, Honda continued to investigate and monitor the market. November 2023
Honda noticed an increased trend of the issue and continued to analyze the market occurrences. January 25, 2024
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of January 25, 2024, Honda has had 3,834 warranty claims, and no reports of injuries or deaths related to this issue from June 13, 2020, through January 19, 2024.
Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda or Acura dealer. The dealer will replace the seat weight sensor with a non-defective part.
Owners who have paid to have these repairs completed at their own expense may be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The remedy components have printed circuit boards built with the original, verified base material.
The printed circuit board base material was changed back to the original, verified base material and included on seat weight sensors installed on vehicles on and after January 7, 2022. Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about 2/2/2024.
Owner notification is scheduled to begin and end on or about 3/18/2024.
Planned Dealer Notification Date : FEB 02, 2024 – FEB 02, 2024
Planned Owner Notification Date : MAR 18, 2024 – MAR 18, 2024
* NR – Not Reported
**************************************************************************************************************
Next Unread Message View Message
DATE: February 6, 2024
TO: All Acura Sales, Service & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: Stop Sale/Safety Recall: 2020-22M Multi-Model Seat Weight Sensor Failure
On February 1, 2024, Acura notified NHTSA of a stop sale and safety recall for certain model year 2020 and 2022 MDX, 2020-2022 RDX, and 2020-2021 TLX vehicles
that may have damage to the seat weight sensor in the front passenger seat. Damaged seat weight sensors may cause improper deployment of the front passenger
airbags during a crash, increasing the risk of injury. Refer to your eResponsibility report or perform an iN VIN status inquiry to determine which units in your
inventory are affected.
Failure to repair a vehicle as necessary prior to sale or before returning the vehicle to a client may subject your dealership to claims or lawsuits.
BACKGROUND
During the manufacturing process, seat weight sensors may not have been built to proper specifications. Improperly built sensors could lead to cracking and/or a short
circuit of the sensor resulting in the illumination of the SRS warning light and the passenger airbag indicator remaining OFF.
REPAIR
Replacement of seat frame or seat rail assemblies with non-defective seat weight sensors.
PARTS
Part availability is currently limited, we are actively working to increase production outputs. More information concerning parts availability will be shared as it becomes
available.
TOOLS
There are no special tools required for this recall.
SERVICE BULLETINS
A stop sale only placeholder Service Bulletin 24-021, Safety Recall: 2020–22 Multi-Model Seat Weight Sensor Stop Sale has posted to the Service Information System
(SIS) as of February 6, 2024. A revised bulletin including repair, parts, tools, and warranty claim information, will be posted to the SIS at a later date.
CLIENT NOTIFICATION
Acura expects to begin initial client notification in mid-March 2024.
As always, perform an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns.
Sent on 02 06 2024 Expires on 03 24 2024
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject Stop Sale/Safety Recall: 2020-22M Multi-Model Seat Weight Sensor Failure
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1
**************************************************************************************************************
Next Unread Message View Message
DATE: February 6, 2024
TO: All Honda Sales, Service & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: Stop Sale/Safety Recall: 2020-22M Multi-Model Seat Weight Sensor Failure
On February 1, 2024, American Honda notified NHTSA of a stop sale and safety recall for certain model year 2020-2022 Accord, 2020-2021 Accord Hybrid, 2020-2022
Civic, 2021 Civic Type R, 2020-2021 CR-V, 2020-2021 CR-V Hybrid, 2020 Fit, 2020-2022 HR-V, 2021 Insight, 2020-2022 Odyssey, 2020-2021 Pilot, 2020-2021 Passport,
and 2020-2021 Ridgeline vehicles that may have damage to the seat weight sensor in the front passenger seat. Damaged seat weight sensors may cause improper
deployment of the front passenger airbags during a crash, increasing the risk of injury. Refer to your eResponsibility report or perform an iN VIN status inquiry to
determine which units in your inventory are affected.
Failure to repair a vehicle as necessary prior to sale or before returning the vehicle to a customer may subject your dealership to claims or lawsuits.
BACKGROUND
During the manufacturing process, seat weight sensors may not have been built to proper specifications. Improperly built sensors could lead to cracking and/or a short
circuit of the sensor resulting in the illumination of the SRS warning light and the passenger airbag indicator remaining OFF.
REPAIR
Replacement of seat frame or seat rail assemblies with non-defective seat weight sensors.
PARTS
Part availability is currently limited, we are actively working to increase production outputs. More information concerning parts availability will be shared as it becomes
available.
TOOLS
There are no special tools required for this recall.
SERVICE BULLETINS
A stop sale only placeholder Service Bulletin 24-042, Safety Recall: 2020–22 Multi-Model Seat Weight Sensor Stop Sale has posted to the Service Information System
(SIS) as of February 6, 2024. A revised bulletin including repair, parts, tools, and warranty claim information, will be posted to the SIS at a later date.
CUSTOMER NOTIFICATION
American Honda expects to begin initial customer notification in mid-March 2024.
As always, perform an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns.
Sent on 02 06 2024 Expires on 03 24 2024
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject Stop Sale/Safety Recall: 2020-22M Multi-Model Seat Weight Sensor Failure
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1
**************************************************************************************************************
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-023) Page 1 of 4
Campaign Notice 24-023
February 16, 2024 Version 1
Safety Recall: 2020–22 Multi-Model Seat Weight Sensor Campaign Notice
Replaces Service Bulletin 24-021 Safety Recall: 2020–22 Multi-Model Seat Weight Sensor Stop Sale, dated February 6,
2024
NOTE: This notice is to keep all dealers with the most up-to-date information for this safety recall. Dealers will be notified when
this notice is revised.
AFFECTED VEHICLES
Year Model Trim Remedy Service
Bulletin Number Remedy Available Parts Availability
2020 MDX ALL NOT AVAILABLE NO NOT AVAILABLE
2022 MDX ALL NOT AVAILABLE NO NOT AVAILABLE
2020–22 RDX ALL NOT AVAILABLE NO NOT AVAILABLE
2020 TLX ALL NOT AVAILABLE NO NOT AVAILABLE
2021 TLX ALL NOT AVAILABLE NO NOT AVAILABLE
BACKGROUND
On February 1, 2024, Acura notified NHTSA of a STOP SALE and safety recall for the models listed in the AFFECTED
VEHICLE table above.
Affected vehicles may be equipped with seat weight sensors not built to proper specifications. Improperly built sensors could
lead to cracking and/or a short circuit of the sensor resulting in the illumination of the SRS warning indicator. In certain
collisions, these seat weight sensors may cause improper deployment of the front passenger airbag, increasing the risk of
injury.
ACTION
Check the iN VIN status for eligibility. If this Campaign Notice appears on a VIN status inquiry, the vehicle is subject to a
safety recall. Any affected vehicles in your dealer inventory are on STOP SALE under certain conditions. See the USED CAR
INVENTORY section for additional information.
For vehicles in for regular service and repairs, see the CLIENTS IN FOR SERVICE section for additional information.
REPAIR
Replacement of the seat frame, seat rail assemblies or seat weight sensors will be necessary depending on the model.
PARTS
Acura is urgently preparing the repair parts. Parts are in very limited supply. Dealers will be updated on parts availability
through this campaign notice and through iN messages.
CLIENT NOTIFICATION
Acura expects to begin initial client notification in mid-March 2024. Dealers will be updated when client notifications
commence through this campaign notice.
In the event your dealership receives a notice for a vehicle that was sold prior to the safety recall announcement, it is the
dealership’s responsibility to forward the owner letter to the client who purchased the vehicle.
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-023) Page 2 of 4
CLIENTS IN FOR SERVICE
Dealers must check for 2 conditions during active write-up for clients visiting the dealer for regular service or repairs.
1. Perform a iN VIN status inquiry to check if the client’s vehicle is affected.
2. Check if the SRS indicator is ON.
Vehicle IS affected and the SRS Indicator is OFF
If the vehicle IS affected and the SRS indicator is OFF, inform the client of this safety recall and indicate on the
repair order that:
The vehicle may be subject to a recall affecting the front passenger seat weight sensors. The parts necessary to
complete the recall repair are not yet available. Once parts are available, the registered owner of the vehicle will
receive a notice to bring the vehicle in for replacement of the components.
For any questions or concerns clients may have, you may have them contact Acura Client Relations at 1-888-234-
2138
ROUN
Vehicle IS affected and the SRS Indicator is ON
If the vehicle IS affected and the SRS indicator is ON, contact your DPSM to arrange alternative transportation.
NEW VEHICLE INVENTORY
According to the Dealer Operations Manual (DOM) section 7.2.4, Vehicles on Dealer Inventory, federal law prohibits a
dealership from selling or leasing a new vehicle that is subject to a safety or emissions recall without first completing the
recall procedure outlined in the applicable service bulletin. Failure to complete a safety or emissions recall prior to the sale or
lease of a new vehicle to a customer may subject a dealership to a fine under federal law and/or claims or lawsuits from the
client or anyone else harmed as a result of such failure.
Acura does not expect any new, unsold units in dealer inventory.
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-023) Page 3 of 4
USED VEHICLE INVENTORY
Due to the limited parts availability to repair an affected vehicle for this safety recall, vehicles in your used car inventory
affected by this safety recall (as reported on iN VIN status inquiry) may be delivered to a purchaser if the 3 following
conditions are met:
1. Vehicle IS NOT part of the Acura Certified Pre-Owned Vehicle program.
2. Vehicle DOES NOT have the SRS indicator ON.
3. The dealership discloses information about this safety recall to the purchaser using the Owner Contact and Vehicle
Disclosure Form found after the page.
If these conditions are met, do the following (done by Sales Department):
1. Fill out the Owner Contact and Vehicle Disclosure Form included with this notice if the purchaser agrees to purchase the
vehicle in this condition.
− Retain the signed form at the dealership by including it in the deal jacket
− Provide a copy of the signed form to the purchaser
− Print a copy of the VIN status inquiry
2. Print and provide a copy of the Safety Recall Information sheet (included on the last page of this notice).
3. Complete a Retail Delivery Record (RDR) and select Used/Other.
4. Dealer contacts the owner and schedules an appointment when remedy parts become available. See PARTS section on
page 2.
NOTE: If you have any questions regarding this process, contact your District Sales Manager (DSM).
If the SRS Indicator is ON, Do the Following
For vehicles with the SRS indicator ON, the vehicle must remain on STOP SALE until further notice.
END
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-023) Page 4 of 4
AFFECTED VEHICLES
THIS PAGE INTENTIONALLY LEFT BLANK
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-023) Page 1 of 2
Owner Contact and Vehicle Disclosure Form
IMPORTANT NOTICE: This form is Not Applicable to New Vehicles or Acura Certified Pre-Owned vehicles.
This vehicle is involved in the following safety recall. At this time, remedy parts are not available, and the remedy has not
been performed. I understand that the background of this safety recall and the vehicle will need to be returned to an
authorized Acura dealer to have the remedy performed at no charge when the remedy is available.
Safety Recall Campaign Code
Safety Recall: 2020–22 Multi-Model Seat Weight Sensor 6XW
Owner Signature __________________________________________ Date: ______/_______/______________
Acura recommends that you register with the Acura Owners Website at https://mygarage.honda.com and regularly check
safety recall applicability using www.recalls.acura.com or www.safercar.gov. You will need to input your 17-digit Vehicle
Identification Number (VIN).
Model: ______________________ Model Year: _______________ Current Mileage: _______________
OWNER INFORMATION
Name Email
First Mi Last
Address
Street Apt No. City State Zip Code
Home Phone # Mobile Phone #
Please provide this information so your dealer can notify you when the remedy becomes available.
This information will only be used for safety recall communications.
DEALER INFORMATION
Dealer Name Dealer Number
Dealer Staff Name Dealer Staff Signature
INSTRUCTIONS TO DEALER
□ Retain the signed form in the deal jacket □ Provide a copy of this form to the purchaser
□ Print a copy of the VIN status inquiry and include it in the deal
jacket
□ Provide a copy of the Safety Recall Information
to the purchaser (next page)
□ Complete a Retail Delivery Record (RDR) and select Used/Other
VIN:
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-023) Page 2 of 2
Safety Recall Information (For Customer)
Safety Recall: 2020–22 Multi-Model Seat Weight Sensor
BACKGROUND
On February 1, 2024, Acura notified the National Highway Traffic Safety Administration (NHTSA) of a safety recall for the
models listed in the table below.
Year Model Trim
2020 MDX ALL
2022 MDX ALL
2020–22 RDX ALL
2020–21 TLX ALL
Affected vehicles may be equipped with seat weight sensors not built to proper specifications. Improperly built sensors
could lead to cracking and/or a short circuit of the sensor resulting in the illumination of the Supplemental Restraint System
(SRS) warning light and the passenger airbag indicator remaining OFF. In certain collisions, these seat weight sensors may
cause improper deployment of the front passenger airbag, increasing the risk of injury. At risk passengers are
babies/infants in car seats, children using booster seats, children under the age of 13, and very small statured adults.
Consistent with recommendations from NHTSA and in your vehicle’s Owner’s Manual, these passengers should not sit in
the front passenger seat.
REMEDY
Acura is currently preparing the necessary parts to repair your vehicle. When parts become available, Acura will send you a
follow-up letter and repair your vehicle, FREE OF CHARGE.
CLIENT NOTIFICATION
Acura expects to begin initial customer notification in mid-March 2024.
QUESTIONS
If you have questions or concerns, we encourage you to:
Chat with our 24/7 virtual agent “Ask Us” at askus.acura.com
Email or chat by going to www.mygarage.honda.com/s/help-acura
Visit X (formerly Twitter) @AcuraClientCare; or
Call American Honda’s Customer Support & Campaign Center at 1-888-234-2138 Monday through Friday, 6:00 a.m.
to 5:00 p.m., Pacific Time.
**************************************************************************************************************
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-050) Page 1 of 4
Campaign Notice 24-050
February 16, 2024 Version 1
Safety Recall: 2020–22 Multi-Model Seat Weight Sensor Campaign Notice
Replaces Service Bulletin 24-042 Safety Recall: 2020–22 Multi-Model Seat Weight Sensor Stop Sale, dated February
6, 2024
NOTE: This notice is to keep all dealers with the most up-to-date information for this safety recall. Dealers will be notified
when this notice is revised.
AFFECTED VEHICLES
Year Model Trim Remedy Service
Bulletin Number
Dealer Inventory
Remedy Parts Availability
2020–22 Accord ALL NOT AVAILABLE NO NOT AVAILABLE
2020–21 Accord Hybrid ALL NOT AVAILABLE NO NOT AVAILABLE
2020–21 Civic (includes Civic Si) ALL NOT AVAILABLE NO NOT AVAILABLE
2022 Civic ALL NOT AVAILABLE NO NOT AVAILABLE
2021 Civic Type R ALL NOT AVAILABLE NO NOT AVAILABLE
2020–21 CR-V ALL NOT AVAILABLE NO NOT AVAILABLE
2020–21 CR-V Hybrid ALL NOT AVAILABLE NO NOT AVAILABLE
2020 Fit ALL NOT AVAILABLE NO NOT AVAILABLE
2020–22 HR-V ALL NOT AVAILABLE NO NOT AVAILABLE
2021 Insight ALL NOT AVAILABLE NO NOT AVAILABLE
2020–22 Odyssey ALL NOT AVAILABLE NO NOT AVAILABLE
2020–22 Passport ALL NOT AVAILABLE NO NOT AVAILABLE
2020–21 Pilot ALL NOT AVAILABLE NO NOT AVAILABLE
2020–21 Ridgeline ALL NOT AVAILABLE NO NOT AVAILABLE
BACKGROUND
On February 1, 2024, American Honda notified NHTSA of a STOP SALE and safety recall for the models listed in the
AFFECTED VEHICLE table above.
Affected vehicles may be equipped with seat weight sensors not built to proper specifications. Improperly built sensors could
lead to cracking and/or a short circuit of the sensor resulting in the illumination of the SRS warning indicator. In certain
collisions, these seat weight sensors may cause improper deployment of the front passenger airbag, increasing the risk of
injury.
ACTION
Check the iN VIN status for eligibility. If this Campaign Notice appears on a VIN status inquiry, the vehicle is subject to a
safety recall. Any affected vehicles in your dealer inventory are on STOP SALE under certain conditions. See the USED CAR
INVENTORY section for additional information.
For vehicles in for regular service and repairs, see the CUSTOMERS IN FOR SERVICE section for additional information.
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-050) Page 2 of 4
REPAIR
Replacement of the seat frame, seat rail assemblies or seat weight sensors will be necessary depending on the model.
PARTS
Honda is urgently preparing the repair parts. Parts are in very limited supply. Dealers will be updated on parts availability
through this campaign notice and through iN messages.
CUSTOMER NOTIFICATION
Honda expects to begin initial customer notification in mid-March 2024. Dealers will be updated when customer notifications
commence through this campaign notice.
In the event your dealership receives a notice for a vehicle that was sold prior to the safety recall announcement, it is the
dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle.
CUSTOMERS IN FOR SERVICE
Dealers must check for 2 conditions during active write-up for customers visiting the dealer for regular service or repairs.
1. Perform a iN VIN status inquiry to check if the customer vehicle is affected.
2. Check if the SRS indicator is ON.
Vehicle IS affected and the SRS Indicator is OFF
If the vehicle IS affected and the SRS indicator is OFF, inform the customer of this safety recall and indicate on the
repair order that:
The vehicle may be subject to a recall affecting the front passenger seat weight sensors. The parts necessary to
complete the recall repair are not yet available. Once parts are available, the registered owner of the vehicle will
receive a notice to bring the vehicle in for replacement of the components.
For any questions or concerns customers may have, you may have them contact American Honda’s Customer
Support & Campaign Center at 1-888-234-2138.
Vehicle IS affected and the SRS Indicator is ON
If the vehicle IS affected and the SRS indicator is ON, contact your DPSM to arrange alternative transportation.
NEW VEHICLE INVENTORY
According to the Service Operations Manual (SOM) section 7.2.4, Vehicles on Dealer Inventory, federal law prohibits a
dealership from selling or leasing a new vehicle that is subject to a safety or emissions recall without first completing the
recall procedure outlined in the applicable service bulletin. Failure to complete a safety or emissions recall prior to the sale or
lease of a new vehicle to a customer may subject a dealership to a fine under federal law and/or claims or lawsuits from the
customer or anyone else harmed as a result of such failure.
Honda does not expect any new, unsold units in dealer inventory.
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-050) Page 3 of 4
USED CAR DEALER INVENTORY
Due to the limited parts availability to repair an affected vehicle for this safety recall, vehicles in your used car inventory
affected by this safety recall (as reported on iN VIN status inquiry) may be delivered to a purchaser if the 3 following
conditions are met:
1. Vehicle IS NOT part of the Honda Certified Pre-Owned Vehicle program.
2. Vehicle DOES NOT have the SRS indicator ON.
3. The dealership discloses information about this safety recall to the purchaser using the Owner Contact and Vehicle
Disclosure Form found after the page.
If these conditions are met, do the following (Done by Sales Department):
1. Fill out the Owner Contact and Vehicle Disclosure Form included with this notice if the purchaser agrees to purchase the
vehicle in this condition.
− Retain the signed form at the dealership by including it in the deal jacket
− Provide a copy of the signed form to the purchaser
− Print a copy of the VIN status inquiry
2. Print and provide a copy of the Safety Recall Information sheet (included on the last page of this notice).
3. Complete a Retail Delivery Record (RDR) and select Used/Other.
4. Dealer contacts the owner and schedules an appointment when remedy parts become available. See PARTS section on
page 2.
NOTE: If you have any questions regarding this process, contact your District Sales Manager (DSM).
If the SRS Indicator is ON, Do the Following
For vehicles with the SRS indicator ON, the vehicle must remain on STOP SALE until further notice.
END
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-050) Page 4 of 4
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© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-050) Page 1 of 2
Owner Contact and Vehicle Disclosure Form
IMPORTANT NOTICE: This form is Not Applicable to New Vehicles or Honda Certified Pre-Owned vehicles.
This vehicle is involved in the following safety recall. At this time, remedy parts are not available, and the remedy has
not been performed. I understand that the background of this safety recall and the vehicle will need to be returned to an
authorized Honda dealer to have the remedy performed at no charge when the remedy is available.
Safety Recall Campaign Code
Safety Recall: 2020–22 Multi-Model Seat Weight Sensor 6XW
Owner Signature __________________________________________ Date: ______/_______/______________
Honda recommends that you register with the Honda Owners Website at https://mygarage.honda.com and regularly
check safety recall applicability using www.recalls.honda.com or www.safercar.gov. You will need to input your 17-digit
Vehicle Identification Number (VIN).
Model: ______________________ Model Year: _______________ Current Mileage: _______________
OWNER INFORMATION
Name
Email
First Mi Last
Address
Street Apt No. City State Zip Code
Home Phone #
Mobile Phone #
Please provide this information so your dealer can notify you when the remedy becomes available.
This information will only be used for safety recall communications.
DEALER INFORMATION
Dealer Name Dealer Number
Dealer Staff Name Dealer Staff Signature
INSTRUCTIONS TO DEALER
□ Retain the signed form in the deal jacket □ Provide a copy of this form to the purchaser
□ Print a copy of the VIN status inquiry and include it in the
deal jacket
□ Provide a copy of the Safety Recall Information
to the purchaser (next page)
□ Complete a Retail Delivery Record (RDR) and select Used/Other
VIN:
© 2024 American Honda Motor Co., Inc. – All Rights Reserved (24-050) Page 2 of 2
Safety Recall Information (For Customer)
Safety Recall: 2020–22 Multi-Model Seat Weight Sensor
BACKGROUND
On February 1, 2024, American Honda notified the National Highway Traffic Safety Administration (NHTSA) of a safety
recall for the models listed in the table below.
Year Model Trim
2020–22 Accord ALL
2020–21 Accord Hybrid ALL
2020-21 Civic (includes Civic Si) ALL
2022 Civic ALL
2021 Civic Type R ALL
2020–21 CR-V ALL
2020–21 CR-V Hybrid ALL
2020 Fit ALL
2020–22 HR-V ALL
2021 Insight ALL
2020–22 Odyssey ALL
2020–21 Passport ALL
2020–22 Pilot ALL
2020–21 Ridgeline ALL
Affected vehicles may be equipped with seat weight sensors not built to proper specifications. Improperly built sensors
could lead to cracking and/or a short circuit of the sensor resulting in the illumination of the Supplemental Restraint
System (SRS) warning light and the passenger airbag indicator remaining OFF. In certain collisions, these seat weight
sensors may cause improper deployment of the front passenger airbag, increasing the risk of injury. At risk passengers
are babies/infants in car seats, children using booster seats, children under the age of 13, and very small statured
adults. Consistent with recommendations from NHTSA and in your vehicle’s Owner’s Manual, these passengers should
not sit in the front passenger seat.
REMEDY
Honda is currently preparing the necessary parts to repair your vehicle. When parts become available, Honda will send
you a follow-up letter and repair your vehicle, FREE OF CHARGE.
CUSTOMER NOTIFICATION
Honda expects to begin initial customer notification in mid-March 2024.
QUESTIONS
If you have questions or concerns, we encourage you to:
− Chat with our 24/7 virtual agent “Ask Dave” at askdave.honda.com; or
− Email or chat by going to mygarage.honda.com/s/help-honda; or
− Visit X (formerly Twitter) @HondaCustSvc; or
− Call Honda Automobile Customer Service at 1-888-234-2138 Monday through Friday, 6:00 a.m. to 5:00 p.m.,
Pacific Time.
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