FGB – 12-Volt Positive Battery Cable – 2020-2022 Honda CR-V Hybrid

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CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2023 American Honda Motor Co., Inc. – All Rights Reserved Page 1 of 1
Service Bulletin 23-086
December 14, 2023 Version 1
Safety Recall: 2020–22 CR-V Hybrid 12-Volt Positive Battery Cable Stop Sale
AFFECTED VEHICLES
Year Model Trim Level VIN Range
2020–22 CR-V Hybrid ALL Check iN VIN status inquiry for eligibility
BACKGROUND
American Honda is announcing a STOP SALE and safety recall for certain model year 2020–22 CR-V Hybrid vehicles due to 12-volt positive battery cables, which may short circuit in the event of a crash to the left front quadrant of the vehicle under certain circumstances, increasing the risk of a fire or injury.
If this temporary placeholder bulletin appears during an iN VIN status inquiry, the vehicle is subject to a safety recall. Any affected vehicles in your dealer inventory are on STOP SALE until further notice. Refrain from calling Tech Line for updates.
The following suggested text should be included on any repair order for an already sold affected vehicle that comes in for service. This information should be printed out completely and provided to the customer any time service is conducted on an affected vehicle, and the recall repair has not yet been completed. Once parts and repair information are available, the normal procedures under Service Operations Manual (SOM) 7.2.1 will apply for this recall.
Suggested verbiage to be included on the repair order:
Customer was advised that:
The vehicle may be subject to a recall affecting the vehicle’s battery cable. The parts necessary to complete the recall repair are not yet available. Once parts are available, the registered owner of the vehicle will receive a notice to bring the vehicle and the Owner’s Manual or Owner’s Guide for the vehicle in for repair.
Please be advised that customers will still be able to register their vehicles with their respective Department of Motor Vehicles at this time.
For any questions or concerns customers may have, you may have them contact American Honda’s Customer Support & Campaign Center at 1-888-234-2138.
This bulletin will be updated once the parts and repair information are available.

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Next Unread Message View Message
DATE: December 14, 2023 TO: All Honda Sales, Service & Parts Managers, and Personnel FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: Stop Sale/Safety Recall: 2020-22M CR-V Hybrid 12-Volt Positive Battery Cable
On December 13, 2023, American Honda notified NHTSA of a stop sale and safety recall for certain model year 2020-2022 CR-V Hybrid vehicles due to 12-volt battery cables that may short circuit if the vehicle is involved in a crash under certain circumstances, increasing the risk of a fire or injury. Refer to your eResponsibility report or perform an iN VIN status inquiry to determine which units in your inventory are affected. Failure to repair a vehicle as necessary prior to sale or before returning the vehicle to a customer may subject your dealership to claims or lawsuits.
BACKGROUND
In a crash to the left front quadrant of the vehicle, the 12-volt battery cable may get damaged, resulting in a short circuit and the risk of a fire under certain circumstances. Honda is adding a 100-amp fuse to the 12-volt positive battery cable.
REPAIR
Replace the battery cable harness and apply the required information labels to the owner’s manual.
PARTS
Parts are currently estimated to be available in early January 2024. We will notify you via iN message when parts become available.
TOOLS
There are no special tools needed for this recall.
SERVICE BULLETIN
Stop sale only placeholder Service Bulletin 23-086, Safety Recall: 2020–22 CR-V Hybrid 12-Volt Positive Battery Cable Stop Sale has posted to the Service Information System (SIS) as of December 14, 2023. A revised bulletin, including repair, parts, and warranty claim information, will be posted to the SIS at a later date.
CUSTOMER NOTIFICATION American Honda expects to complete customer notification by the end of January 2024.
As always, perform an iN VIN status inquiry for all vehicles passing through your dealership to determine eligibility for any open campaigns.
Sent on
12 14
2023
Expires on 03
01 2024 From Subject Brad Ortloff, Manager of Auto Campaigns and Recalls Stop Sale/Safety Recall: 2020-22M CR-V Hybrid 12-Volt Positive Battery Cable
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-844
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) DEC 13, 2023 NHTSA Recall No. : 23V-844 Manufacturer Recall No. : FGB Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 106,030 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2022 Honda CR-V Hybrid Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : AUG 08, 2019 – JUN 09, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The 12-volt battery cables routed outside of the body frame do not contain a fuse on the power circuit.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the vehicle is involved in a crash to the left front fender area under certain circumstances, a short circuit to the power circuit can occur and the battery cable can overheat, increasing the risk of a fire and/or injury.
Description of the Cause : In certain crashes, the vehicle may be susceptible to a short circuit due to the 12-volt battery cables being routed outside of the body frame and without a fuse on the circuit. Identification of Any Warning NR
that can Occur :
Involved Components : Part 573 Safety Recall Report 23V-844 Page 2 Component Name 1 : CABLE ASSY, BATTERY Component Description : CABLE ASSY, BATTERY Component Part Number : 32410-TPA-J000 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
May 17, 2021
A crash where the battery cables in the left front fender experienced a short circuit occurred. May 19, 2021
Honda received notification of the first incident from NHTSA with a request for Honda’s assistance in an inspection. May 28, 2021
Honda inspected the incident vehicle with NHTSA and analyzed the issue. August 18, 2021
Honda discussed the first incident with NHTSA and concluded there was no evidence of any high voltage related issues and no known issues or similar complaints/cases. September 16, 2021
Honda conducted testing to further investigate and analyze the issue. October 21, 2021
Honda’s initial evaluation of the first incident concluded that the vehicle’s extreme crash angle was a rare occurrence unlikely to be repeated. June 13, 2022
Honda began the application of a fuse in production models to improve durability if a rare occurrence crash were to occur. August 18, 2022
A second incident occurred. Honda analyzed the incident and, based on the crash dynamics, concluded it also The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-844
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
was a rare occurrence. August 29, 2023
Honda received another warranty claim which may have had similar circumstances and started to investigate. October 30, 2023
Honda re-evaluated its previous conclusions of rare occurrence and whether the likelihood of future occurrences might be greater than previously contemplated.
Oct 30, 2023
Honda concluded the third incident did not have the same circumstances.
December 6, 2023
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of December 6, 2023, Honda has had 2 warranty claims, and no reports of injuries or deaths related to this issue from August 2019, through December 6, 2023.
Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda dealer. The dealer will replace the battery cable with an improved part.
Owners who have paid to have these repairs completed at their own expense may be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The remedy components contain a 100A fuse. The battery cable design was changed on June 13, 2022, to improve durability by adding a 100A fuse. Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
12/14/2023. Owner notification is scheduled to begin and end on or about 1/29/2024.
Planned Dealer Notification Date : DEC 14, 2023 – DEC 14, 2023
Planned Owner Notification Date : JAN 29, 2024 – JAN 29, 2024
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-844
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Honda (American Honda Motor Co.) DEC 20, 2023 NHTSA Recall No. : 23V-844 Manufacturer Recall No. : FGB Manufacturer Information :
Manufacturer Name : Honda (American Honda Motor Co.) Address : 1919 Torrance Blvd.
Torrance CA 90501
Company phone : 1-888-234-2138 Population :
Number of potentially involved : 106,030 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2022 Honda CR-V Hybrid Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population was determined based on manufacturing records. The production range reflects all possible vehicles that could experience the problem.
Production Dates : AUG 08, 2019 – JUN 09, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The 12-volt battery cables routed outside of the body frame do not contain a fuse on the power circuit.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the vehicle is involved in a crash to the left front fender area under certain circumstances, a short circuit to the power circuit can occur and the battery cable can overheat, increasing the risk of a fire and/or injury.
Description of the Cause : In certain crashes, the vehicle may be susceptible to a short circuit due to the 12-volt battery cables being routed outside of the body frame and without a fuse on the circuit. Identification of Any Warning NR
that can Occur :
Involved Components : Part 573 Safety Recall Report 23V-844 Page 2 Component Name 1 : CABLE ASSY, BATTERY Component Description : CABLE ASSY, BATTERY Component Part Number : 32410-TPA-J000 Supplier Identification : Component Manufacturer
Name : Yazaki North America Inc.
Address : 5353 Fisher Road,
Columbus Ohio 43228 Country : United States Chronology :
May 17, 2021
A crash where the battery cables in the left front fender experienced a short circuit occurred. May 19, 2021
Honda received notification of the first incident from NHTSA with a request for Honda’s assistance in an inspection. May 28, 2021
Honda inspected the incident vehicle with NHTSA and analyzed the issue. August 18, 2021
Honda discussed the first incident with NHTSA and concluded there was no evidence of any high voltage related issues and no known issues or similar complaints/cases. September 16, 2021
Honda conducted testing to further investigate and analyze the issue. October 21, 2021
Honda’s initial evaluation of the first incident concluded that the vehicle’s extreme crash angle was a rare occurrence unlikely to be repeated. June 13, 2022
Honda began the application of a fuse in production models to improve durability if a rare occurrence crash were to occur. August 18, 2022
A second incident occurred. Honda analyzed the incident and, based on the crash dynamics, concluded it also The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-844
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
was a rare occurrence. August 29, 2023
Honda received another warranty claim which may have had similar circumstances and started to investigate. October 30, 2023
Honda re-evaluated its previous conclusions of rare occurrence and whether the likelihood of future occurrences might be greater than previously contemplated.
Oct 30, 2023
Honda concluded the third incident did not have the same circumstances.
December 6, 2023
Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall. As of December 6, 2023, Honda has had 2 warranty claims, and no reports of injuries or deaths related to this issue from August 2019, through December 6, 2023.
Description of Remedy :
Description of Remedy Program : Registered owners of all affected vehicles will be contacted by mail and
asked to take their vehicle to an authorized Honda dealer. The dealer will replace the battery cable with an improved part.
Owners who have paid to have these repairs completed at their own expense may be eligible for
reimbursement, in accord with the recall reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The remedy components contain a 100A fuse. The battery cable design was changed on June 13, 2022, to improve durability by adding a 100A fuse. Recall Schedule :
Description of Recall Schedule : Dealer notification is scheduled to begin and end on or about
12/14/2023. Owner notification is scheduled to begin and end on or about 1/29/2024.
Planned Dealer Notification Date : DEC 14, 2023 – DEC 14, 2023
Planned Owner Notification Date : JAN 29, 2024 – JAN 29, 2024
* NR – Not Reported

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