Fuel Pump May Fail - 2018-2019 Acura

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May 28, 2020 NHTSA CAMPAIGN NUMBER: 20V314000

Fuel Pump May Fail

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

NHTSA Campaign Number: 20V314

Manufacturer Honda (American Honda Motor Co.)

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 136,057

Summary

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Remedy

Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Fit and HRV Owners will receive an interim letter notifying them of the safety risk, and a second letter will be sent once parts are available. Owners may contact Honda customer service at 1-888-234-2138.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Acura has a Recall

June 23, 2020

Mr. Jeffrey Giuseppe
Associate Administrator for Enforcement
National Highway Traffic Safety Administration
Attn: Recall Management Division (NVS-215)
1200 New Jersey Avenue, SE
Washington, D.C. 20590

Re:

20V-314 Amended Defect Information Report
2018-2020 Multi-Model Acura and Honda Vehicles
Fuel Pump Module

Dear Mr. Giuseppe:

In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed amended Defect Information Report regarding NHTSA recall number 20V-314 originally submitted on May 28, 2020. The amendment removes 62 MY2019 Honda Fit and MY20182019 HR-V vehicles from the affected vehicle population, as these vehicles were never available for retail sale nor introduced to the U.S. market. The following reporting categories are being amended:

Identification of potentially affected vehicles; and
Total number of potentially affected vehicles.

If you have any questions about this report, please feel free to contact me.

Sincerely,

AMERICAN HONDA MOTOR CO., INC.

Jeff Chang
Senior Manager
Product Regulatory Office

JC:wvt

AMENDED DEFECT INFORMATION REPORT
NHTSA RECALL NUMBER 20V-314

573.6(c)(2)

Identification of potentially affected vehicles:

Initial Report

Make/Model	Model Year	Dates of Manufacture	Number of Vehicles
Honda Fit	2019	04/27/2018 to 12/21/2018	9,294
Honda HR-V	2018	04/27/2018 to 07/07/2018	20,416
Honda HR-V	2019	05/23/2018 to 12/21/2018	19,260

Amended Report (updates in bold)

Make/Model	Model Year	Dates of Manufacture	Number of Vehicles
Honda Fit	2019	04/27/2018 to 12/21/2018	9,241
Honda HR-V	2018	04/27/2018 to 07/07/2018	20,411
Honda HR-V	2019	06/25/2018 to 12/21/2018	19,256

573.6(c)(3)

Total number of potentially affected vehicles:

136,057 (original population)
– 62 (population reduction)
135,995 (amended population)

May 28, 2020

Re:
Part 573, Defect Information Report
2018-2020 Multi-Model Acura and Honda Vehicles
Fuel Pump Module

Dear Mr. Giuseppe:

In accordance with the National Traffic and Motor Vehicle Safety Act and 49 CFR Part 573 Defect and Noncompliance and Responsibility Reports, Honda is submitting the enclosed Defect Information Report regarding a safety recall of certain 2018-2020 Acura and Honda vehicles to address a defect with the fuel pump module.

If you have any questions about this report, please feel free to contact me.

Sincerely,

AMERICAN HONDA MOTOR CO., INC.

Jeff Chang
Senior Manager
Product Regulatory Office

573.6(c)(1)

Name of manufacturer:	Honda de México, S.A. de C.V. Honda Manufacturing of Indiana, LLC Honda Motor Co., Inc. Honda of America Mfg., Inc. Honda of the UK Manufacturing Ltd.
Manufacturer’s agent:	Jeff Chang American Honda Motor Co., Inc. 1919 Torrance Blvd. Torrance, CA 90501-2746

573.6(c)(2)

Identification of potentially affected vehicles:

Make/Model	Model Year	Dates of Manufacture	Number of Vehicles
Acura NSX	2018	09/17/2018 to 09/27/2018	14
Acura NSX	2019	10/01/2018 to 03/19/2019	132
Acura RDX	2019	05/21/2018 to 02/12/2019	34,405
Acura RLX	2019	11/01/2018 to 11/06/2018	124
Acura RLX Sport Hybrid	2019	07/03/2018 to 11/29/2018	206
Honda Accord	2018	06/05/2018 to 11/02/2018	10,152
Honda Accord	2019	10/27/2018 to 02/08/2019	1,075
Honda Civic Hatchback	2018	06/27/2018 to 09/28/2018	14,838
Honda Civic Hatchback	2019	09/28/2018 to 01/17/2019	9,397
Honda Civic Type R	2018	06/25/2018 to 01/15/2019	537
Honda Civic Type R	2019	10/03/2018 to 06/10/2019	1,248
Honda Fit	2019	04/27/2018 to 12/21/2018	9,294
Honda HR-V	2018	04/27/2018 to 07/07/2018	20,416
Honda HR-V	2019	05/23/2018 to 12/21/2018	19,260
Honda Insight	2019	05/23/2018 to 03/08/2019	14,949
Honda Insight	2020	08/26/2019 to 09/17/2019	10

Description of the basis for the determination of the recall population:

The recall population was determined based on manufacturing records and supplier part production records. The manufacturing range reflects all possible vehicles that could potentially experience the problem.

Description of how the vehicles being recalled differ from similar vehicles not included in the recall:

Vehicles being recalled are equipped with fuel pump modules containing impellers produced during specific periods under specific circumstances (lower density impellers exposed to production solvent drying for longer periods of time). Similar vehicles not included in the recall are equipped with fuel pump modules that were not subject to the above conditions.

Identification of affected component:

Component: Fuel Pump Module
Part No.:

Acura	NSX	17045-T6N-A01
	RDX	17045-TJB-A03
	RLX	17045-TY2-A00
	RLX Sport Hybrid	17045-TY3-000
Honda	Accord	17045-TVC-A03
	Civic Hatchback	17045-TBA-A00
	Civic Type R	17045-TGH-A00 (2018) 17045-TGH-A01 (2019)
	Fit	17045-T5R-A00
	HR-V	17045-T7W-A00 (2WD) 17045-T7X-A01 (AWD)
	Insight	17045-TXM-A00

Country of Origin: USA and Japan
Manufacturer: DENSO International America, Inc. / DENSO Corporation

573.6(c)(3)

Total number of potentially affected vehicles: 136,057

573.6(c)(4)

Percentage of affected vehicles that contain the defect: 100%

573.6(c)(5)

Defect description:

Affected vehicles may be equipped with a fuel pump module manufactured with low density impellers. If the surface of the lower density impeller is exposed to production solvent drying for longer periods of time, higher levels of surface cracking may occur. These cracks may lead to excessive fuel absorption, resulting in impeller deformation. Over time, if an impeller deforms to a point that creates sufficient interference with the fuel pump body, the fuel pump becomes inoperative, which may cause illumination of the Malfunction Indicator Lamp in the instrument panel. Fuel pump inoperability could prevent an engine from starting or stall an engine while driving, increasing the risk of a crash.

573.6(c)(6)

Chronology:

February – May 2019

Honda received the first report of fuel pump module failure from the Indian market and an investigation was launched. After supplier analysis of failed parts returned from the field, it was confirmed that impeller swelling resulted in fuel pump module failure.

June – October 2019

The investigation was elevated to the global Honda quality group for further handling. Honda hypothesized the impeller swelling was related to part toughness and investigated impeller density and clearance between the impeller and fuel pump wall. Re-creation testing confirmed the primary contributor to impeller swelling was the development of surface cracks on low density impellers exposed to production solvent drying for longer periods of time.

March 2020

Review of warranty data confirmed that vehicles equipped with fuel pump modules in transit for a longer period prior to vehicle assembly exhibited increased failure rates.

April 2020

Honda investigated the scope of vehicles installed with suspect fuel pump modules containing lower density impellers exposed to production solvent drying for longer periods of time.

May 21, 2020

Honda determined that a defect related to motor vehicle safety existed and decided to conduct a safety recall.

As of May 21, 2020, Honda has received 183 warranty claims, 68 field reports, and no reports of injuries or crashes related to this issue.

573.6(c)(8)(i)

Program for remedying the defect:

Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an Acura or Honda dealer. The dealer will replace the fuel pump assembly for free. Because the new vehicle limited warranty on all affected vehicles would have provided a free repair for the problem addressed by this recall, without any payment by the owner, reimbursement for pre-notification repairs will not be offered.

573.6(c)(8)(ii)

The estimated date to start notification to dealers: May 29, 2020

The estimated date to start notifications to owners: TBD

573.6(c)(10)

Representative copies of all notices, bulletins and other communications:

A copy of the dealer service bulletin, the final customer notification letter and other dealer communication will be submitted to your office as soon as possible.

A draft of the owner notification letter will be submitted to your office as soon as possible.

573.6(c)(11)

Manufacturer’s campaign number:

K7E = NSX F7I = Accord	G7H = Fit	B7B = RLX Sport Hybrid
S7D = RDX	F7J = Civic Hatchback	A7K = HR-V
R7C = RLX	Y7G = Civic Type R	W7F = Insight

For Immediate Release

Statement by American Honda Regarding Fuel Pump Recall:
Certain 2018-2020 Acura and Honda Models

136,057 vehicles are affected in the United States
Fuel pumps will replaced for free
No reports of crashes or injuries

TORRANCE, Calif. – June 2, 2020 – American Honda will voluntarily recall 136,057 model-year 2018-2020 Acura and Honda vehicles in the United States to replace their fuel pumps, for free. The fuel pumps installed in these vehicles may contain defective impellers, which could, over time, result in a loss of engine power or vehicle stalling, potentially increasing the risk of a crash. Honda has received no reports of crashes or injuries related to this condition.

Honda is announcing this recall to encourage each owner of an affected vehicle to take it to an authorized dealer as soon as they receive notification of this recall from Acura or Honda. Mailed notification to owners will occur in late-July 2020. Owners of these models can also determine if their specific vehicles are included in the recall by visiting www.recalls.acura.com or www.recalls.honda.com or by calling (888) 234-2138, Monday-Friday: 6am-5pm PT.

Included Models (certain specific vehicles only):

Acura:
2018-2019 NSX
2019 RDX
2019 RLX
2019 RLX Sport Hybrid

Honda:
2018-2019 Accord
2018-2019 Civic Hatchback
2018-2019 Civic Type R
2019 Fit
2018-2019 HR-V
2019-2020 Insight

# # #

SEOCONTENT-START

Next Unread Message View Message
On May 29, 2020, American Honda notified NHTSA of a stop sale and safety recall for a certain number of
2018-2019 NSX and 2019 RDX, RLX and RLX Sport Hybrid units for fuel pump modules manufactured with
defective impellers.
To ensure proper repairs, American Honda stopped the sales of all pre counter-measured 2018-2019 NSX
and 2019 RDX, RLX and RLX Sport Hybrid Fuel Pump Modules. Effective immediately all dealers that have
inventory of the below parts are asked to stop installing and return parts back to American Honda.
Stop Sale and Return Request Affected Part Numbers:
Old/ Return Request
17045-TJB-A03
17045-TY2-A00
17045-TY3-000
17045-T6N-A01
17045-T2A-A01
17045-T2B-A01
17045-TX4-A01
Return Request:
You must return all old level Fuel Pump Modules (listed above) in your inventory.
No Shipment Listing or Invoice is required for this return. These returns will not be charged against your
SRA credit.
Return iN OAR Procedure
1. Complete the iN OAR procedures.
2. Use Reason Code “R” with eleven zeros for the Shipper Number.
3. Use Item Number “9999.”
4. Enter “Fuel Pump Parts Return” in the Remarks Sec????on.
5. When approved, Print “Authorization Return document and labels” from the iN. Please return parts as normal with
the “Return Authorization attached.”
6. Return above mentioned Fuel Pump Modules on your returning DSO Truck or normal method of return.
Order adjustment requests (OARs) must be submitted by June 30th, 2020. Thank you,
American Honda Motor Co., Inc.
Sent on 06 04 2020 Expires on 06 19 2020
From Parts Operations, Campaign Group
Subject Part Stop Sale / Return Request: 2018-2019 Multi-Model Fuel Pump
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1

******************************************************

Next Unread Message View Message
DATE: June 30, 2020
TO: All Acura Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: UPDATE-Stop Sale/Safety Recall: 2018-2019 Multi-Model Fuel Pump Motor
PARTS UPDATE
Please be advised that as of today, June 30, 2020, parts are now currently available for the NSX model
through the controlled parts ordering system under the following service bulletin:
20-027, Safety Recall: 2018-19 NSX Fuel Pump Motor
They include parts, repair, and warranty information related to this recall.
TOOLS
Please note that there are no special tools that will be needed to be sent to you for this model.
SUMMARY
On May 28, 2020, Acura notified NHTSA of a stop sale and safety recall for a certain number of 2018-2019
NSX and 2019 RDX, RLX and RLX Sport Hybrid units for fuel pump modules manufactured with defective
impellers. A defective impeller may cause the fuel pump to become inoperative which could prevent an
engine from starting or stall an engine while driving, increasing the risk of a crash. Refer to your
eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
determine eligibility for any open campaigns.
Sent on 06 30 2020 Expires on 08 18 2020
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject UPDATE-Stop Sale/Safety Recall: 2018-2019 Multi-Model Fuel Pump Motor
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1

***********************************************************

Next Unread Message View Message
DATE: June 5, 2020
TO: All Acura Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: UPDATE-Stop Sale/Safety Recall: 2018-2019 Multi-Model Fuel Pump Motor
PARTS UPDATE
Please be advised that as of today, June 5, 2020, parts are now currently available for the RLX and RLX
Sport Hybrid models through the controlled parts ordering system under the following service bulletins:
20-028, Safety Recall: 2019 RLX Fuel Pump Motor, and
20-029, Safety Recall: 2019 RLX Sport Hybrid Fuel Pump Motor
They include parts, repair, and warranty information related to this recall.
TOOLS
Four pairs of the Denso Fuel Module Separators were shipped last week (attention: Service Manager)
and should have arrived by Friday, May 29, 2020. Check with your Shipping Receiving if you are not in
possession of this tool. If you have not received them, please call the American Honda Special Tools
Hotline at (800) 346-6327, Mondays – Fridays 4:00am-5:00pm PST and Saturdays 7:00am-4:00pm PST.
Please be advised that this tool is for RLX model only.
SUMMARY
On May 28, 2020, Acura notified NHTSA of a stop sale and safety recall for a certain number of 2018-2019
NSX and 2019 RDX, RLX and RLX Sport Hybrid units for fuel pump modules manufactured with defective
impellers. A defective impeller may cause the fuel pump to become inoperative which could prevent an
engine from starting or stall an engine while driving, increasing the risk of a crash. Refer to your
eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to
determine eligibility for any open campaigns.
Sent on 06 05 2020 Expires on 07 23 2020
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject UPDATE-Stop Sale/Safety Recall: 2018-2019 Multi-Model Fuel Pump Motor
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1

************************************************************

Next Unread Message View Message
BACKGROUND
On May 29, 2020, American Honda launched several Safety Recall service bulletins to replace the fuel pump motor.
ACTION
For dealers experiencing a strong fuel smell from storing a fuel pump motor replaced under the Service Bulletins
listed below, the fuel pump motor may be disposed of immediately in accordance with local regulations. This only
applies to the fuel pump motor replaced under this Service Bulletin. The published retention policy remains in effect
for all other parts.
REFERENCES
B20-026_Safety Recall: 2019 RDX Fuel Pump Motor
B20-028_Safety Recall: 2019 RLX Fuel Pump Motor
B20-029_Safety Recall: 2019 RLX Sport Hybrid Fuel Pump Motor
We appreciate your support. Thank you.
Sincerely,
Warranty Operations
Sent on 06 10 2020 Expires on 06 29 2020
From Warranty Operations
Subject Safety Recall / Fuel Pump Motor Parts Retention
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1

************************************************************

Next Unread Message View Message
On May 29, 2020, American Honda notified NHTSA of a stop sale and safety recall for a certain number of
2018-2019 NSX and 2019 RDX, RLX and RLX Sport Hybrid units for fuel pump modules manufactured with
defective impellers.
To ensure proper repairs, American Honda stopped the sales of all pre counter-measured 2018-2019 NSX
and 2019 RDX, RLX and RLX Sport Hybrid Fuel Pump Modules. Effective immediately all dealers that have
inventory of the below parts are asked to stop installing and return parts back to American Honda.
Stop Sale and Return Request Affected Part Numbers:
Old/ Return Request
17045-TJB-A03
17045-TY2-A00
17045-TY3-000
17045-T6N-A01
Return Request:
You must return all old level Fuel Pump Modules (listed above) in your inventory.
No Shipment Listing or Invoice is required for this return. These returns will not be charged against your
SRA credit.
Return iN OAR Procedure
1. Complete the iN OAR procedures.
2. Use Reason Code “R” with eleven zeros for the Shipper Number.
3. Use Item Number “9999.”
4. Enter “Fuel Pump Parts Return” in the Remarks Section.
5. When approved, Print “Authorization Return document and labels” from the iN. Please return parts as normal with
the “Return Authorization attached.”
6. Return above mentioned Fuel Pump Modules on your returning DSO Truck or normal method of return.
Order adjustment requests (OARs) must be submitted by June 30th, 2020.
Thank you,
American Honda Motor Co., Inc.
NG/ms
Sent on 05 29 2020 Expires on 06 17 2020
From Parts Operations, Campaign Group
Subject Part Stop Sale / Return Request: 2018-2019 Multi-Model Fuel Pump
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 1

*********************************************************

Next Unread Message View Message
DATE: May 29, 2020
TO: All Acura Sales, Service, & Parts Managers, and Personnel
FROM: Brad Ortloff, Manager of Auto Campaigns and Recalls
Re: Stop Sale/Safety Recall: 2018-2019 Multi-Model Fuel Pump Motor
On May 28, 2020, Acura notified NHTSA of a stop sale and safety recall for a certain number of 2018-2019 NSX
and 2019 RDX, RLX and RLX Sport Hybrid units for fuel pump modules manufactured with defective impellers. A
defective impeller may cause the fuel pump to become inoperative which could prevent an engine from starting or
stall an engine while driving, increasing the risk of a crash. Refer to your eResponsibility report or do an iN
VIN status inquiry to determine which units in your inventory are affected.
Failure to repair a vehicle as necessary prior to sale may subject your dealership to claims or lawsuits.
BACKGROUND
Affected vehicles may be equipped with a fuel pump module manufactured with low density impellers. If the surface
of the lower density impeller is exposed to production solvent drying for longer periods of time, higher levels of
surface cracking may occur. These cracks may lead to excessive fuel absorption, resulting in impeller deformation.
Over time, if an impeller deforms to a point that creates sufficient interference with the fuel pump body, the fuel pump
becomes inoperative, which may cause illumination of the Malfunction Indicator Lamp in the instrument panel.
REPAIR
Replace the fuel pump motor with a properly manufactured part.
PARTS
Parts are currently available for the RDX model through the controlled parts ordering system. We will notify you
when parts become available for the NSX, RLX and RLX Sport Hybrid models.
TOOLS
Denso Fuel Module Separators have been shipped and expected to arrive by Friday, May 29, 2020. Please be
advised that this tool is for RLX model only.
SERVICE BULLETIN
Service bulletin 20-026, Safety Recall: 2019 RDX Fuel Pump Motor has been posted to the Service Information
System (SIS) as of Friday, May 29, 2020. It include parts, repair, and warranty information related to this recall.
Placeholder bulletins 20-027, Safety Recall: 2018-19 NSX Fuel Pump Motor, 20-028, Safety Recall: 2019 RLX Fuel
Pump Motor, and 20-029, Safety Recall: 2019 RLX Sport Hybrid Fuel Pump Motor have been posted to the Service
Information System as of Friday, May 29, 2020.
Sent on 05 29 2020 Expires on 07 16 2020
From Brad Ortloff, Manager of Auto Campaigns and Recalls
Subject Stop Sale/Safety Recall: 2018-2019 Multi-Model Fuel Pump Motor
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 1 of 2
CLIENT NOTIFICATION
Acura expects to complete client notification by end of July 2020.
As always, be sure to do an iN VIN status inquiry for all vehicles passing through your dealership to determine
eligibility for any open campaigns.
INTERACTIVE NETWORK
American Honda Motor Co., Inc. Page 2 of 2

14 Affected Products

Vehicles


MAKE	MODEL	YEAR
ACURA	NSX	2018-2019
ACURA	RDX	2019
ACURA	RLX	2019
ACURA	RLX HYBRID	2019
HONDA	ACCORD	2018-2019
HONDA	CIVIC	2018-2019
HONDA	FIT	2019
HONDA	HR-V	2018-2019
HONDA	INSIGHT	2019-2020

67 Associated Documents

Manufacturer Notices(to Dealers,etc)- Acura – Safety Recall / Fuel Pump Motor Parts Retention

RCMN-20V314-1989.pdf 36.96KB

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