Safety Recall B6T: 2020 Honda Passport & Pilot Certification Label

February 6, 2020 NHTSA CAMPAIGN NUMBER: 20V067000

Certification Label Ink Can be Wiped Away

If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V067

Manufacturer Honda (American Honda Motor Co.)

Components EQUIPMENT

Potential Number of Units Affected 10,050

 

Summary

Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

 

Remedy

Honda will notify owners, and dealers will replace the certification label, free of charge. The recall is expected to begin March 17, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is B6T.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Honda has a Recall


A20-017

February 7, 2020
Version 1

Safety Recall: 2020 Passport and Pilot Certification Label

AFFECTED VEHICLES

Year Model Trim VIN Range
2020 Passport ALL Check the iN VIN status for eligibility.
2020 Pilot ALL Check the iN VIN status for eligibility.

 

BACKGROUND

On certain 2020 Passport and Pilot vehicles built between November 2019 and January 2020, due to a printing error, the ink on the certification label may rub off when wiping it with alcohol, gasoline, kerosene, engine oil, window cleaner, wax or any other household cleaners. If the label information can be wiped away, the operator may not be able to refer to it, possibly resulting in the vehicle being overloaded, which can increase the risk of a crash.

 

CUSTOMER NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

Some vehicles affected by this campaign may be in your new or used vehicle inventory. These vehicles must be repaired before they are sold.

Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.

 

CORRECTIVE ACTION

Replace the certification label.

 

PARTS INFORMATION

VIN-specific replacement labels have been shipped, “Attn: Service Manager”, directly from the factory to your dealership and once received they need to be reviewed against your vehicle inventory or the list of vehicles assigned. Should a label become lost at any time, the DPSM must be notified immediately for support of reprint from the factory. If a vehicle has already been sold, the dealer must contact the customer and schedule an appointment for replacement of the vehicle’s label as soon as possible. Any unused or damaged replacement labels must be returned to the DPSM.



REPAIR PROCEDURE

  1. Open the driver’s door, and locate the certification label. Some vehicles will have the certification label placed at the base of the B-pillar while others will be placed just below the striker in the doorjamb.
  2. Make sure the VIN on the dashboard matches the one on the new certification label. Also, make sure the VIN and manufacture date on the new label matches the old label.
  3. Before removing the old certification label, take a photo of the old and new label next to each other. Attach the photo to the warranty claim.
  4. Use a plastic tool to remove the label. Be careful not to scratch or damage the paint.

NOTE

Applying heat with a heat gun may make the label easier to remove.

  1. After the label is removed, using isopropyl alcohol on a lint-free cloth, thoroughly clean the area where the new label will be attached. Make sure there is no residue from the old label, and allow the alcohol to dry.
  2. Apply the new certification label in the same location as the old label. Make sure the label is applied in the same orientation as the removed label.

NOTE

Make sure the label is properly applied to the body, and make sure there are no wrinkles, tears, or bubbles.

  1. As a secondary check, have someone else make sure the VIN on the new certification label matches the one on the dashboard.
  2. Permanently destroy the old certification label removed from the vehicle.

END



2 Affected Products

Vehicles

MAKE MODEL YEAR
HONDA PASSPORT 2020
HONDA PILOT 2020

6 Associated Documents

Remedy Instructions and TSB

RCRIT-20V067-8378.pdf 1206.309KB

Download (PDF, 1.15MB)


Defect Notice 573 Report

RCLRPT-20V067-6271.PDF 213.648KB

Download (PDF, 209KB)


Chronology

RMISC-20V067-5389.pdf 88.139KB

Download (PDF, 86KB)


Manufacturer Notices(to Dealers,etc) – Stop Sale/Safety Recall: 2020 Passport, Pilot Certification Label

RCMN-20V067-3783.pdf 52.754KB

Download (PDF, 52KB)


Recall Acknowledgement

RCAK-20V067-6094.pdf 244.764KB

Download (PDF, 239KB)


Miscellaneous Document – Media Statement

RMISC-20V067-1637.pdf 106.238KB

Download (PDF, 104KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V067&docType=RCL

 


 

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Last update on 2020-04-07 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2020-04-07 / Affiliate links / Images from Amazon Product Advertising API

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