Product Update: Audio and Audio-Navigation Unit Software Update – 2013 Honda Accord & Crosstour

A13-001
August 21, 2015
51788-02200 Version 5

 

Product Update: Audio and Audio-Navigation Unit Software Update

Supersedes 13-001, dated June 24, 2014, to revise the information highlighted in yellow.

 

AFFECTED VEHICLES

Year Model Trim VIN Range
2013 Accord ALL Check the iN VIN status for eligibility
2013 Crosstour ALL Check the iN VIN status for eligibility

 

REVISION SUMMARY 

All sections were revised, American Honda recommends that you review the entire bulletin.

 

BACKGROUND

There are several known audio and navigation system software bugs that are repaired by updating the software in the audio or the audio-navigation unit.

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Vehicles with Navigation: Audio Turns Off After Using HFL, No Sound/Static in Rear Headphones, and Other Listed Issues – 2013-2015 Honda

A15-002
August 21, 2015
02202 Version 1

Vehicles with Navigation: Audio Turns Off After Using HFL, No Sound/Static in Rear Headphones, and Other Listed Issues

Replaces S/B 14-019, Product Update: Audio-Navigation Unit Software Update

 

AFFECTED VEHICLES

Year Model Trim VIN Range
 2013   Accord ALL with navigation  ALL
 2014   Accord 2-door L4 EX-L with navigation  ALL
 2014   Accord 2-door V6 EX-L with navigation  ALL
 2014   Accord 4-door L4 EX-L with navigation  ALL
 2014   Accord 4-door V6 EX-L with navigation  ALL
 2014   Accord 4-door Touring with navigation  ALL
 2014   Accord Plug-In ALL  ALL
 2014   Accord Hybrid ALL  ALL
 2013   Crosstour ALL with navigation  ALL
 2014   Crosstour L4 2WD EX-L with navigation  ALL
 2014   Crosstour V6 2WD EX-L with navigation  ALL
 2014   Crosstour V6 4WD EX-L with navigation  ALL
 2014   Crosstour V6 AWD EX-L with navigation  ALL
 2014   Odyssey EX-L with navigation  ALL
 2014   Odyssey Touring with navigation  ALL
 2015   Odyssey EX-L with navigation  ALL
 2015   Odyssey Touring with navigation  ALL

 

SYMPTOM

The vehicle may have one or more of the following software bugs:

  • When in XM mode, the audio unit turns off after making an HFL call.
  • There is no sound or there is static in the rear headphones (both wired and wireless).
  • When in XM mode, the XM radio information on the center display does not match the touch screen.
  • The info/setting screen flashes after using LaneWatch.
  • The HFL deletes saved speed dial information and voice tags.
  • The audio-navigation system reboots when a customer’s CD is inserted.
  • The HFL system reboots when trying to place a call using a name that contains a non-alphanumeric character.
  • The reverse camera image stays on after shifting out of Reverse.
  • IMID goes blank while parallel parking.

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Product Update: Electronic Power Steering (EPS) Software Update – 2013-2014 Honda Accord

A15-055
February 17, 2017
05821 Version 2

 

Product Update: Electronic Power Steering (EPS) Software Update

Supersedes 15-055, dated August 21, 2015; See REVISION SUMMARY

 

AFFECTED VEHICLES

Year Model Trim VIN Range
2013 Accord ALL Check the iN VIN status for eligibility
2014 Accord Plug-In ALL Check the iN VIN status for eligibility

 

REVISION SUMMARY

The reference to the Mongoose Pro Honda Quick Start Guide was removed because it is no longer available.

 

BACKGROUND

When a failure is detected, the EPS control unit goes into back-up mode. The new software provides partial assist during back-up mode.

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Product Update: Vehicle Shifts into Neutral and MIL Comes On with DTC P0657 – 2015 Acura TLX & 2016 MDX

B15-034
July 8, 2015
02122 Version 1

 

Product Update: Vehicle Shifts into Neutral and MIL Comes On with DTC P0657

 

AFFECTED VEHICLES

Year Model Trim Level Vin Range
2015 TLX With 9-speed A/T Check the iN VIN status for eligibility
2016 MDX With 9-speed A/T Check the iN VIN status for eligibility

 

BACKGROUND

While driving, the vehicle shifts into Neutral, the transmission indicator comes on and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted.

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Product Update: PCM Software Does Not Meet OBDII Regulations – 2015 Acura TLX

B15-024
February 16, 2017
05823 Version 3

 

Product Update: PCM Software Does Not Meet OBDII Regulations

Supersedes 15-024, dated June 26, 2015, to revise the information highlighted in yellow

 

AFFECTED VEHICLES

Year Model Trim Level Vin Range
2015 TLX L4 with 8-speed transmission Check the iN VIN status for eligibility

 

REVISION SUMMARY

The recall number on the Vehicle Emission Recall – Proof of Correction certificate was changed.

 

BACKGROUND

The PCM software does not meet OBDII regulations.

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