Noncompliance Recall: 2019 Honda CR-V Owner’s Guide Passenger Airbag Information Update

September 26, 2019 NHTSA CAMPAIGN NUMBER: 19V694000

Incorrect Airbag Information In Manual/FMVSS 208

If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash.

 

NHTSA Campaign Number: 19V694

Manufacturer Honda (American Honda Motor Co.)

Components EQUIPMENT

Potential Number of Units Affected 336,468

 

Summary

Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The owner’s manual provides incorrectly describes when the “Passenger Airbag Off” indicator should illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection.”

 

Remedy

Honda will notify owners and provide a sticker with the correct information to be added to the owner’s guide, free of charge. The recall began November 14, 2019. Owner’s may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is X6G.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.

 

Check if your Honda has a Recall

 

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Service Bulletin

 

A19-104
November 18, 2019
Version 2

 

Noncompliance Recall: 2019 CR-V Owner’s Guide Passenger Airbag Information Update

Product Update: 2019 CR-V Owner’s Guide Important Handling Information Update

Supersedes 19-104, dated September 27, 2019, to revise the information highlighted in yellow.

 

AFFECTED VEHICLES

Year	Model	Trim	VIN Range
2019	CR-V	ALL	Check the iN VIN status for eligibility

 

REVISION SUMMARY

• CUSTOMER NOTIFICATION was updated
• CORRECTIVE ACTION was updated
• A note was added to step 3 in the REPAIR PROCEDURE

 

BACKGROUND

The noncompliance recall is for incorrect information in the Passenger Airbag Off Indicator section of the owner’s guide. Honda has determined that this noncompliance with the Federal Motor Vehicle Safety Standards exists on page 11 of the owner’s guide.

The product update is for missing information in the SAFETY INFORMATION section of the owner’s guide. The IMPORTANT HANDLING INFORMATION section is missing from the SAFETY INFORMATION section on page 3 of the owner’s guide.

 

CUSTOMER NOTIFICATION

Owners of affected vehicles will be sent a notification of this campaign along with update stickers and instructions. Refer to CORRECTIVE ACTION.

Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.

Failure to update the owner’s guides subject to these campaigns may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such failure. To see if a vehicle in inventory is affected by this noncompliance recall, do a VIN status inquiry before selling it.

 

CORRECTIVE ACTION

All affected owners were sent the update stickers and instructions with their customer notification. Apply the update stickers to the affected pages in the owner’s guide if the VIN status inquiry shows incomplete.

 

WARRANTY CLAIM INFORMATION

NOTE

This update can be done on the service drive by the service advisor or a porter.

Operation Number	Description	Flat Rate Time	Defect Code	Symptom Code	Template ID	Failed Part Number
8410D6	Apply the owner’s guide update stickers: Noncompliance recall – page 11. Product update page 2.	0.2 hr	6GK00	X6G00	A19104A	77510-TLA-A01ZA

 

PARTS INFORMATION

Part Name	Part Number	Quantity
Passenger Airbag Off Sticker	00X31-TLA-1000	1 (includes 50 stickers)
Important Handling Information Sticker	00X31-TLA-5000	1 (includes 50 stickers)

 

NOTE

Stickers were sent to your dealership’s service manager. Additional stickers can be ordered through normal parts ordering.

 

TOOLS REQUIRED

Part Name	Quantity
Clipboard, commercially available (minimum letter size)	1

 

PROCEDURE

NOTES

• Wash and dry your hands thoroughly before starting this procedure.
• You can watch a video of this procedure by clicking HERE.

1. Remove the owner’s guide from the Owner Information Kit in the glove box.

 

NOTE

If the owner’s guide is not in the vehicle, inform the customer of the update and ask the customer to return with the owner’s guide.

2. Lay the clipboard on your lap.
3. Go to VISUAL INDEX on page 2, and lay the owner’s guide on the clipboard as shown.

 

NOTES

• The IMPORTANT HANDLING INFORMATION section is missing from the SAFETY INFORMATION section on page 3. However, you will apply the update sticker on page 2.
• To avoid creasing the cover or the pages, do not bend them excessively.

 

4. Align the IMPORTANT HANDLING INFORMATION sticker. Before removing the adhesive backing from the sticker, align the right edge to the d of the *1 – If equipped in the lower-right corner of page 2. The sticker should align as shown.

5. Attach the sticker. Remove the adhesive backing, and attach the sticker along the d of the *1 – If equipped.

 

NOTE

It is OK to touch the adhesive side of the sticker if necessary.

 

6. Using even pressure, slowly attach the sticker, working from the inside edge of the page to the outside. Be careful not to create air bubbles under the sticker or creases on the page.

The updated page should look like this:

7. Go to SAFETY INFORMATION on page 11, and lay the owner’s guide on the clipboard as shown.
8. Align the front passenger airbag information sticker. Before removing the adhesive backing from the sticker, align the upper-right corner of the sticker to the lower-right corner of the image. The sticker should align as shown.

 

NOTE

The sticker must cover the text beginning with, Objects placed on the seat… It is OK if the sticker partially covers the image.

 

9. Attach the sticker. Remove the adhesive backing, and attach the upper-right corner of the sticker to the lower-right corner of the image.
10. Using even pressure, slowly attach the sticker, working from the outside edge of the page to the inside. Be careful not to create air bubbles under the sticker or creases on the page.

The updated page should look like this:

11. Insert the owner’s guide back in the Owner Information Kit, and place it back into the glove box.

END

 

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November 2019

NHTSA Recall 19V-694

 

IMPORTANT SAFETY RECALL

 

This notice applies to your vehicle:  XXXXXXXXXXXXXXXXX

Dear FIRSTNAME LASTNAME,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

WHAT IS THE REASON FOR THIS NOTICE?

Honda has decided that certain 2019 CR-V vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 208, Occupant Crash Protection, because the owner’s guide contains incorrect information about the operation of the Passenger Airbag Off Indicator. The owner’s guide, which is provided in your vehicle and includes basic information and instructions on technology and convenience features, incorrectly states that the indicator will not illuminate if the front passenger seat is empty. The opposite is actually true: the indicator will illuminate when the front passenger seat is empty. A vehicle occupant reviewing the owner’s guide information may misunderstand when the Passenger Airbag Off Indicator should be illuminated and become confused about the operation of the passenger airbag. If the front passenger does not correctly understand how the airbag functions, they may be at an increased risk of personal injury in the event of a crash. Please note that there are no problems with the airbag system, and only the Passenger Airbag Off Indicator information in the owner’s guide is incorrect.

 

YOUR VEHICLE IS ALSO ELIGIBLE FOR A SEPARATE AND UNRELATED PRODUCT UPDATE CAMPAIGN

The owner’s guide also does not include vehicle rollover information required for your CR-V. The missing information would have advised the driver of a higher rollover risk, and to wear their seat belt to reduce the chance of injury or death in a rollover crash, because your CR-V is higher off the ground than a passenger vehicle.

 

WHAT YOU SHOULD DO?

Enclosed are two stickers and instructions on how to apply the stickers in your owner’s guide: 1) correct Passenger Airbag Off Indicator information, and 2) vehicle rollover information required for your CR-V. Please follow the enclosed instructions and apply the two stickers in your owner’s guide. If you prefer, your local Honda dealer can apply the stickers, free of charge.  If you have recently visited a Honda automobile dealer, this action may have already been completed. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.

 

CHECK YOUR VEHICLE FOR OPEN RECALLS

You can check your vehicle’s eligibility for repair under this or any other recall. Please access the Honda Recall Lookup tool at www.recalls.honda.com and enter your Vehicle Identification Number (VIN).

 

OWNER INFORMATION

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title information, which indicate that you are the current owner of this vehicle. If this is not the case, or if any of the information is not correct, please complete, sign and return the Information Change Card and we will then update our records. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.

 

DO YOU STILL HAVE MORE QUESTIONS?

If you have questions or concerns, we encourage you to:

• contact your local Honda automobile dealer; or
• call American Honda’s Customer Support & Campaign Center at 1-888-234-2138; or
• email or chat by going to https://owners.honda.com/help/customer-relations; or
• visit Twitter @HondaCustSvc; or
• visit www.recalls.honda.com to use “Ask Dave”, our 24/7 virtual agent.

If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge and within a reasonable period of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC  20590.

Alternatively, you may call the NHTSA toll-free Safety Hotline at 888-327-4236 (TTY 800-424-9153), or go to https://www.nhtsa.gov.

We apologize for any inconvenience this recall and product update campaign may cause you. Sincerely,

 

American Honda Motor Co., Inc.

Campaign #X6G / Service Bulletin #19-104

 

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Noviembre del 2019

Campaña de seguridad NHTSA 19V-694

 

CAMPANA DE SEGURIDAD IMPORTANTE

 

Esta notificación aplica a su vehículo:  XXXXXXXXXXXXXXXXX

Estimado FIRSTNAME LASTNAME,

Esta notificación ha sido enviada a usted de acuerdo con el decreto de la oficina de Administración Nacional de Seguridad del Tráfico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en inglés).

 

¿CUÁL ES EL MOTIVO DE ESTA NOTIFICACIÓN?

Honda ha determinado que ciertos vehículos CR-V 2019 fallaron con el cumplimiento de la Norma Federal de Seguridad para Vehículos de Motor No. 208, “Occupant Crash Protection” (Protección de los ocupantes en choques) debido a que la guía del propietario contiene información incorrecta sobre el funcionamiento del indicador de apagado de la bolsa de aire del lado del pasajero. La guía del propietario, la cual se coloca en su vehículo e incluye información básica e instrucciones sobre funciones tecnológicas y de conveniencia, indica incorrectamente que el indicador no se iluminará si el asiento del laso del pasajero delantero está vacío. Lo opuesto es realmente lo verdadero: el indicador se iluminará cuando el asiento del lado del pasajero delantero está vacío. Un ocupante del vehículo que revise la información de la guía del propietario puede entender mal cuando el indicador de apagado de la bolsa de aire del lado del pasajero debe estar iluminado y confundirse sobre el funcionamiento de la bolsa de aire del lado del pasajero. Si el pasajero delantero no entiende correctamente cómo funciona la bolsa de aire, puede estar en mayor riesgo de lesión personal en caso de un choque. Por favor tenga en cuenta que no hay problemas con el sistema de la bolsa de aire y que solamente la información del indicador de apagado de la bolsa de aire del lado del pasajero en la guía del propietario está incorrecta.

 

SU VEHÍCULO TAMBIÉN CALIFICA PARA UNA CAMPAÑA DE ACTUALIZACIÓN DE PRODUCTO SEPARADA Y QUE NO ESTÁ RELACIONADA.

La guía del propietario también no incluye la información de vuelco del vehículo la cual se requiere para su CR-V. La información faltante debió  informar al conductor de un alto riesgo de vuelco y que el utilizar el cinturón de seguridad reduce la posibilidad de una lesión o la muerte en caso de un choque que involucre el vuelco del vehículo, debido a que su CR-V es más alta y se conduce más lejos del suelo que un vehículo de pasajero.

 

¿QUÉ DEBE HACER USTED?

Adjuntas están dos calcomanías y las instrucciones sobre cómo aplicar las calcomanías en su guía del propietario: 1) información correcta del indicador de apagado de la bolsa de aire del lado del pasajero y 2) información de vuelco requerida para su CR-V. Por favor siga las instrucciones adjuntas y aplique las dos calcomanías en su guía del propietario. Si usted prefiere, su concesionario Honda local puede aplicar las calcomanías, sin costo alguno. Si usted visitó un concesionario recientemente, puede ser que ya se ha completado. Si usted no es el único conductor de este vehículo, por favor informe a todos los conductores y pasajeros sobre esta información importante.

 

VERIFIQUE SI SU VEHÍCULO TIENE UNA CAMPAÑA DE SEGURIDAD PENDIENTE

Puede verificar la elegibilidad de su vehículo para que sea reparado bajo esta campaña de seguridad o bajo cualquier otra. Por favor acceda la herramienta “Honda Recall Lookup” en www.recalls.honda.com e ingrese su número de identificación del vehículo (VIN).

 

INFORMACIÓN DEL PROPIETARIO

Usted recibió esta notificación porque las regulaciones gubernamentales requieren que esta notificación sea enviada al último propietario registrado. Nuestros registros están basados principalmente en la información del título y registro en el estado, el cual indica que usted es el propietario actual de este vehículo. Si no es el caso o si la información no está correcta, por favor complete, firme y devuelva la tarjeta de Cambio de información anexa y nosotros actualizaremos nuestros registros. Si usted es el arrendador de este vehículo, las regulaciones federales requieren que usted envié una copia de esta notificación a su arrendatario en un lapso de diez días.

 

¿USTED TODAVÍA TIENE MÁS PREGUNTAS?

Si usted tiene preguntas o inquietudes, le recomendamos que:

• se comuníquese con su concesionario de automóviles Honda local; o
• se comuníquese con el Centro de Apoyo al Cliente y Campañas de American Honda al 1-888-234-2138; o
• o por correo electrónico o chat en https://owners.honda.com/help/customer-relations; o
• visite Twitter @HondaCustSvc; o
• Para más información también puede visitar www.recalls.honda.com.

Si usted cree que American Honda o el concesionario ha fallado o no le es posible reparar el defecto en su vehículo, sin cobro alguno y dentro de un período de tiempo razonable (60 días desde la fecha en que usted contactó por primera vez el concesionario para la cita de la reparación), usted puede enviar una queja a: Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590. Alternativamente, usted también puede comunicarse con el número de llamada sin costo (Toll-free) Safety Hotline de NHTSA al 888-327-4236 (TTY 800-424-9153), o visitar la página https://www.nhtsa.gov.

Le pedimos disculpas por cualquier inconveniente que pueda haberle causado esta campaña de seguridad y actualización de producto. Atentamente,

 

American Honda Motor Co., Inc.

Campaña #X6G / Boletín de Servicio #19-104

 

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Update Sticker Application Instructions

 

NOTE

• Please review the following instructions before you start.
• Wash and dry your hands thoroughly before starting this procedure.

 

1. Remove the Owner Information Kit from the glove box, and pull out the owner’s guide.

 

2. Lay a clipboard or a hardcover book on your lap. You can also use a desk or table.

 

3. Go to VISUAL INDEX on page 2, and lay down the owner’s guide as shown.

 

NOTE

To avoid creasing the cover or the pages, do not bend them excessively.

 

4. Line up the IMPORTANT HANDLING INFORMATION sticker. Before removing the adhesive backing of the sticker, line up the right edge to the d of the *1 – If equipped on the lower-right corner of page 2. The sticker should line up as shown.

 

IMPORTANT HANDLING INFORMATION Sticker

 

5. Attach the sticker. Remove the adhesive backing, and attach the sticker’s right edge along the d of the *1 – If equipped.

 

NOTE

It is ok to touch the adhesive side of the sticker if needed.

 

6. Using even pressure, slowly attach the sticker, working from the inside edge of the page to the outside. Be careful not to form air bubbles under the sticker or creases on the sticker and the page.

 

The updated page 2 should look as shown.

 

7. Go to SAFETY INFORMATION on page 11, and lay down the owner’s guide as shown.

 

8. Line up the front passenger airbag information sticker. Before removing the adhesive backing from the sticker, line up the upper-right corner of the sticker to the lower-right corner of the image. The sticker should line up as shown.

 

NOTE

The sticker must cover the text beginning with, Objects placed on the seat…. It is OK if the sticker partially covers the image.

 

 

9. Attach the sticker. Remove the adhesive backing, and attach the sticker’s upper-right corner to the lower-right corner of the image.

 

NOTE

It is OK to touch the adhesive side of the sticker if needed.

10. Using even pressure, slowly attach the sticker, working from the outside edge of the page to the inside. Be careful not to form air bubbles under the sticker or creases on the sticker and the page.

 

The updated page should look as shown.

 

11. Insert the owner’s guide into the Owner Information Kit, and return the kit to the glove box.

 

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Instrucciones de aplicación de la calcomanía actualizada

 

NOTA

• Por favor revise las instrucciones siguientes antes de comenzar.
• Lave y seque sus manos meticulosamente antes de comenzar este procedimiento.

1. Retire el Juego de Información del Propietario de la guantera y retire la guía del propietario.
2. Coloque un portapapeles o un libro de cubierta dura en su regazo. Usted también puede utilizar un escritorio o una mesa.
3. Vaya al ÍNDICE VISUAL en la página 2 y coloque la guía del propietario como se muestra.

 

NOTA

Para evitar plegar la cubierta o las páginas, no lo doble excesivamente.

 

4. Coloque de forma alineada la calcomanía de “IMPORTANT HANDLING INFORMATION” (INFORMACIÓN IMPORTANTE PARA LA MANIPULACIÓN). Antes de retirar la cinta adhesiva de la calcomanía, coloque de forma alineada el borde derecho a la d del *1 – If equipped (Si está equipado), en la esquina inferior-derecha de la página 2. La calcomanía debe alinearse como se muestra.

Calcomanía de “IMPORTANT HANDLING INFORMATION” (INFORMACIÓN IMPORTANTE PARA LA MANIPULACIÓN)

5. Adjunte la calcomanía. Despegue la cinta adhesiva de la calcomanía y adjunte el borde derecho de la calcomanía junto a la d del *1 – If equipped (Si está equipado).

 

NOTA

Está bien tocar el lado de la cinta adhesiva de la calcomanía, si es necesario.

 

6. Usando presión uniforme, lentamente adjunte la calcomanía, desde el borde interior de la página al exterior. Cuidadosamente evite formar burbujas debajo de la calcomanía o pliegues en la calcomanía y la página.

 

La página actualizada debe verse como se muestra.

 

7. Vaya a INFORMACIÓN DE SEGURIDAD en la página 11 y coloque la guía del propietario como se muestra.
8. Coloque de forma alineada la calcomanía de información de la bolsa de aire del lado del pasajero delantero. Antes de retirar la cinta adhesiva de la calcomanía, coloque de forma alineada la esquina derecha superior de la calcomanía a la esquina derecha inferior de la imagen. La calcomanía debe alinearse como se muestra.

 

NOTA

La calcomanía debe cubrir el texto comenzando con “Los objetos colocados en el asiento…” Está bien si la calcomanía cubre parcialmente la imagen.

 

9. Adjunte la calcomanía. Retire la cinta adhesiva y adjunte la esquina derecha superior de la calcomanía a la esquina derecha inferior de la imagen.

 

NOTA

Está bien tocar el lado de la cinta adhesiva de la calcomanía, si es necesario.

 

10. Usando presión uniforme, lentamente adjunte la calcomanía, desde el borde exterior de la página al interior. Cuidadosamente evite formar burbujas debajo de la calcomanía o pliegues en la calcomanía y la página.

 

La página actualizada debe verse como se muestra.

 

11. Inserte la guía del propietario en el Juego de Información del Propietario y regrese el juego a la guantera.

 

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For Immediate Release

 

Statement by American Honda Regarding Owner’s Guide Recall:
2019 Honda CR-V

 

• Approximately 348,000 vehicles are affected in the United States
• For Free: A new adhesive owner’s guide insert will be sent by mail to owners; no visit to a dealer required
• Incorrect information in owner’s guides does not comply with federal regulations and may cause confusion for vehicle owners

 

TORRANCE, Calif. – Oct. 8, 2019 –American Honda will voluntarily recall approximately 348,000 model-year 2019 Honda CR-V vehicles in the United States to update a page in their owner’s guides, for free.

The owner’s guide page describing the function of the “Passenger Airbag Off” indicator mistakenly notes that the indicator will not illuminate if the front passenger seat is empty, while the indicator actually will illuminate in that circumstance. Having this incorrect information in the owner’s guide does not conform to federal regulation (FMVSS/TSD (CMVSS) 208 S4.5.1(f)(2)(iv)). Owners of affected vehicles will receive a new adhesive owner’s guide insert by mail, including instructions on how to apply the sticker. The updated owner’s guide insert provides correct information to avoid potential owner confusion.

Honda encourages each owner of an affected vehicle to apply the updated owner’s guide insert sticker to their vehicle’s guide as soon as they receive it by mail from Honda. Mailed notification to owners, including the updated insert, will begin in midNovember 2019. Owners of these models can also determine if their specific vehicles are included in the recall by visiting www.recalls.honda.com or by calling (888) 2342138.

# # #

 

Honda ● 1919 Torrance Blvd. ● Torrance, California 90501-2746 ● Phone (310) 783-3170 ● Fax (310) 783-3622
Media Web Site: www.hondanews.com  Consumer Web Site: www.honda.com

 

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AMENDED DEFECT INFORMATION REPORT

Recall ID Number 19V-694
October 3, 2019

 

Honda is amending Defect Information Report (DIR) 19V-694 to update the noncompliance description.

 

573.6(c)(5)

Noncompliance description:

The owner’s guide incorrectly describes when the Passenger Airbag Off Indicator should illuminate and therefore is noncompliant with FMVSS 208, Occupant Crash Protection, S4.5.1 Labeling and Owner’s Manual Information. A vehicle occupant reviewing the owner’s guide information may misunderstand when the Passenger Airbag Off Indicator should be illuminated and become confused about the operation of the passenger airbag.

 

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NONCOMPLIANCE INFORMATION REPORT

 

573.6(c)(1)

Name of manufacturer:

Honda of America Mfg., Inc.
Honda of Canada Mfg.
Honda Manufacturing of Indiana, LLC
Honda Motor Co., Ltd.

 

Manufacturer’s agent:

John Turley
American Honda Motor Co., Inc.
1919 Torrance Blvd.
Torrance, CA 90501-2746

 

573.6(c)(2)

Identification of potentially affected vehicles:

Make/Model	Model Year	Dates of Manufacture	Number of Vehicles
Honda CR-V	2019	10/03/2018 to 09/18/2019	336,468

 

Description of the basis for the determination of the recall population:

The recall population was determined based on manufacturing records. The manufacturing range reflects all possible vehicles that could potentially experience the problem.

 

Description of how the vehicles being recalled differ from similar vehicles not included in the recall:

Similar vehicles built after September 18, 2019 come with an owner’s guide properly describing the Passenger Airbag Off Indicator.

 

 

573.6(c)(3)

Total number of potentially affected vehicles: 336,468

 

573.6(c)(4)

Percentage of affected vehicles that contain the noncompliance: 100%

 

573.6(c)(5)

Noncompliance description:

The owner’s guide incorrectly describes when the Passenger Airbag Off Indicator should illuminate and therefore is noncompliant with FMVSS 208, Occupant Crash Protection, S4.5.1 Labeling and Owner’s Manual Information. A vehicle occupant reviewing the owner’s guide information may misunderstand when the Passenger Airbag Off Indicator should be illuminated.

 

Incorrect Page

Corrected Page

 

573.6(c)(7)

Determination of noncompliance:

Honda was notified by a customer that the information for the Passenger Airbag Off Indicator may be incorrect in the owner’s guide.  Honda conducted its own investigation and concluded the information was incorrect.  After discussing the topic with the NHTSA, on September 26, 2019, Honda determined that FMVSS noncompliance existed and decided to conduct a noncompliance recall.

 

573.6(c)(8)

Program for remedying the noncompliance:

Registered owners of all affected vehicles will be mailed a sticker containing the correct information for the Passenger Airbag Off Indicator and instructions on how to apply the sticker.

 

The estimated date to start notification to dealers: September 27, 2019

The estimated date to start notifications to owners: November 15, 2019 573.6(c)(10)

 

Representative copies of all notices, bulletins and other communications:

A copy of the dealer service bulletin, the final customer notification letter and other dealer communication will be submitted to your office as soon as possible.

 

A draft of the owner notification letter will be submitted to your office as soon as possible.

 

573.6(c)(11)

Manufacturer’s campaign number: X6G

 

 

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1 Affected Product

Vehicle

MAKE	MODEL	YEAR
HONDA	CR-V	2019

 

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14 Associated Documents

Recall Quarterly Report #2, 2020-1

RCLQRT-19V694-3830.PDF 211.263KB

 

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V694-6024.PDF 211.158KB

 

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Remedy Instructions and TSB

RCRIT-19V694-8640.pdf 1006.968KB

 

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Recall Quarterly Report #3, 2020-2

RCLQRT-19V694-8749.PDF 211.351KB

 

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Non-Compliance Notice 573 Report

RCLRPT-19V694-2795.PDF 212.633KB

 

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NONCOMPLIANCE INFORMATION REPORT

RMISC-19V694-9222.pdf 411.485KB

 

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Recall 573 Report-Amendment 1

RCLRPT-19V694-2601.PDF 212.651KB

 

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AMEMDED DEFECT INFORMATION REPORT October 3, 2019

RMISC-19V694-2010.pdf 28.597KB

 

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Manufacturer Notices(to Dealers,etc) – September 27, 2019 Subject Stop Sale/Recall:19 CR-V Owner’s Guide (OG) & Product Update:19 CR-V,19 Passport

RCMN-19V694-9921.pdf 206.963KB

 

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Recall Acknowledgement

RCAK-19V694-3512.pdf 401.993KB

 

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Remedy Instructions and TSB

RCRIT-19V694-1597.pdf 1005.147KB

 

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Statement by American Honda Regarding Owner’s Guide Recall: 2019 Honda CR-V

RMISC-19V694-0490.pdf 75.46KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V694-1884.pdf 2319.039KB

 

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Recall Quarterly Report #4, 2020-3

RCLQRT-19V694-0691.PDF 211.462KB

 

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Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V694&docType=RCL

 

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